Paddy Power PLAYER REVIEWS(3183)
Lozza
01 February 2025
Comment from uk.trustpilot.com
If I could give zero stars I would! My maximum per month on this site - set by PP is £750… put that in this morning!!! AllGone… same again last month! In one day!!! Won nothing!!! Very very little returns! In fact losses and profit show 27% down!! It’s a complete joke!!! Horrific! Not a chance am I entertaining this site again!! Please stay clear! I don’t expect to win every time I log on! But last 2 months losing that amount in one day! It’s robbery! Thank god I have now closed my account! Do one PP! Disappointed is an understatement!
noel
01 February 2025
Comment from uk.trustpilot.com
STAY AWAY FROM THIS BLOODY SITE. ITS JUST TAKE TAKE TAKE ALL THE TIME. LAST 3 DAYS I PLAYED BLACKJACK 12-14 HANDS .LOST AVERAGE 10 IN A ROW EVERY TIME.THIS CAN NOT BE RIGHT UNLESS ITS CROOKED.THIS REVIEW IS NOT BECAUSE I LOST THAT'S THE CHANCE I TAKE BUT WHEN I PLAY ON ANY GAME I EXPECT A FAIR PLAY. BUT ON THIS SITE,ITS NOT POSSIBLE.FACT!!!!.ENOUGH IS ENOUGH CLOSING ACCOUNT.. IGNORE 5STAR REVIEWS THEY HAVE NOTHING TO DO WITH GAMING FACT!!!!.YOU HAVE BEEN WARNED!!!!.
Barrie Floydd
31 January 2025
Comment from uk.trustpilot.com
Best site for a bet , any problems they get solved on the spot friendly and very helpful, thank you Reuben 👍😃
Wayne Botelho
31 January 2025
Comment from uk.trustpilot.com
I'm at my wits end dealing with the agents on paddy power live chat. I have been on hold for over an hour and a half speaking to an agent when then it timed out and was put through to another agent who has still not dealt with my query. This is a really poor service and aftercare from your company. The agents were very incompetent and cannot understand anything. Please see the full transcript on my live chat.I placed a bet last night on NBA and the bet was late even though paddy powers were still laying it and not taken off after kick off. Your agents are telling me it started at 00:10:00 but in fact it started at 00:00:00 which was Cleveland Cavaliers vs Atlanta Hawks and I placed the bet at 00:02:00 which is a late bet. I didnt want to but i feel Trustpilot need to know that this is fraud because if the bet had won paddy power would of said its late. I watched it and follow NBA and was watching this match particularly on TNT2 and i even sent the flashscore screenshot of official starting times but the agent was very uninterested in what I was showing and said that is that with no explanation or reason.This is totally unacceptable as paddy powers have stolen my money for a mistake there side.
Mike
31 January 2025
Comment from uk.trustpilot.com
Jurgen was very helpful and professional and left me with a good feeling about Paddy Power even though I have know closed my account permanently. Unfortunately, I was interviewed by Gillian of Safe Gambling who acted like a bully and treated me in such a way that I felt stressed and upset. Terrible experience!!!!!!!!!!!!!!!!!!!!!!!!
joanne
30 January 2025
Comment from uk.trustpilot.com
Love Paddy power. Love how easy it is to speak to customer services, and how helpful they are if you do need to speak to them. Games are great especially the slots. Highly recommend playing, easy to join. Very good site I would say
noel
30 January 2025
Comment from uk.trustpilot.com
Avoid avoid Avoid.This site gets worse and worse.played on slingo lucky pants, big effing mistake.Wanted 1 number for a full house,13 x9.59 spins, still didnt get the number so gave up.lesson learned.Odds of over 640/1, and don't bloody win,shows its blatantly crooked.Play on this crooked sitexat your peril,Read reviews b4 you join,,ignore 5star reviews they have nothing to do with gaming whatsoever FACT.Yiu have been warned.
Benjamin Holdsworth
30 January 2025
Comment from uk.trustpilot.com
Assisted well and resolved my issue, satyam resulted me with the best outcome
Mollie McConnell
30 January 2025
Comment from uk.trustpilot.com
Of the scale crap take take take all the time making gaming depressing how does paddy power get away with corrupt games zero comeback on games hundreds of screenshots becoming a joke now
noel
29 January 2025
Comment from uk.trustpilot.com
Stay away from this crooked site.It's take, take, take take all the bloody time FACT.Blackjack fixed.Slots rigged, Bingo,same winners. Poker, bad hands mostly win.Read reviews before you join, ignore 5star reviews they have nothing to do with gaming whatsoever FACT. Then join another site, otherwise you will regret it FACT. You have been warned.
Frank Nwite
29 January 2025
Comment from uk.trustpilot.com
Criminals I need my money back Robert Lewandowski was a super sub against atalanta but as soon as they sub him my bet was marked loss WTF is that for?Everyone should be a refund I should've cashed out but this criminals marked my bet loss Stay away from this criminals
Anonymous
29 January 2025
Comment from uk.trustpilot.com
Got to say I'm not impressed and to confirm first I'm not a sore loser as I'm with a few gambling sites and can take the loss as that's what gambling is about, but I thought I would experiment slightly over last few months with free bingo and spin the wheel. Let's start with free bingo. Played every day for 2 months closest I got was waiting on one for god knows how many numbers before someone one it that seems to pop up on a daily basis with a win on this. So decided to deposit and low and behold first game I played I won 2 lines...£3.00. never deposited again and nothing for another month not even close. closest I think I got was waiting on 3 for ages. In all this time however I see the same names everyday and sometimes 2/3 times per day winning on this...now everyone has 12 tickets on this so it's completely fair.....well supposed to be. It's led me to believe that the ones who are continuing to win will be the higher betters on site and there tickets will be generated with the game numbers that will be processed however it could just be an amazing coincidence and these people were just born with a horseshoe up there backside. Who knows. As for the daily spin the exact same thing applies if u deposit u might win a scratch card if u are lucky but 9 times out of 10 it will say sorry can't win em all. I'm thinking....yous should just say you won't win any till you whack in a fortune then maybe!!!!
Liban Mohamed
29 January 2025
Comment from uk.trustpilot.com
I was having withdraw problem then contact for help they help me in less than 30 minutesMy issue is resovled
Conor Langton
28 January 2025
Comment from uk.trustpilot.com
The customer services person i spoke wry was very helpful and polite and was very quick to sort out my account so thanks you DIVIJA
william
28 January 2025
Comment from uk.trustpilot.com
had problem transfering funds go passed from one agent to another for 4 minutes till i got someone with authority to transfer funds when i explained problem was solved in two minutes by agent Pavani understand the passing around but problem solved efficiently and fast thank you
buster man
28 January 2025
Comment from uk.trustpilot.com
Any body giving this site good reviews is a fake review don’t play people it’s robbery take take take slots just suck you in
Lewis Russell
28 January 2025
Comment from uk.trustpilot.com
Spent almost £600 landing a max bet bonus. Thinking hey maybe will get money back silly me. Not even a 10th of the stake back absolutely horrendous really know how to mug people off.
Josh
28 January 2025
Comment from uk.trustpilot.com
Great customer service and people skills from the two people I spoke with and dealt with.
Mollie McConnell
27 January 2025
Comment from uk.trustpilot.com
So the whole 3 minutes it's completely crap 30 quid like this site needs to be looked at hundreds of screen shots to back up and trust pilot ment to be honest
noel
27 January 2025
Comment from uk.trustpilot.com
This is themost thieving crooked site ever. Played 14 hands blackjack lostover £100,didn't win an effing hand.It's blatantly fixed FACT.dealer had 4 blackjack, 21 in 6 cards twice,etc.Obviously this crooked site, don't follow the rules, RTP is a blatant lie.I expect a fair play for my money but I don't get that on this bloody site.Enough is enough, closing account, I will not give these crooked bastrds anymore of my money.STAY AWAY FROM THIS CROOKED CHEATING SITE, YOU HAVE BEEN WARNED, IGNORE 5STAR REVIEWS THEY HAVE NOTHING TO DO WITH GAMING FACT!!!!
Peter Hughes
27 January 2025
Comment from uk.trustpilot.com
Paddy power is the best casino apps with awesome opportunities to play fantastic and rewarding games
RAJ BAHADUR
27 January 2025
Comment from uk.trustpilot.com
I Don't have any word to say anything. I just love it.this game playing for year now me and my sister.highly Recommended. 💚
Charlie Campbell
26 January 2025
Comment from uk.trustpilot.com
Had a proper genuine person and really helpfull to me done more than enough thank you ramons pal
paul day
26 January 2025
Comment from uk.trustpilot.com
They were just great, i’ve used most gambling sites, Paddy Power were very helpful,had no problem retrieving my money.👍👍👍
Mollie McConnell
25 January 2025
Comment from uk.trustpilot.com
Peace of crap it's take take take every time no morals on this site game bonus is disgusting like zero wins definitely need reporting
Jo gilbert
25 January 2025
Comment from uk.trustpilot.com
Excellent site. I use it for gaming/playing slots. Great choice of games. Super speedy instant withdrawal and excellent customer service. Highly recommended
Unreal
25 January 2025
Comment from uk.trustpilot.com
1.5k of losses constant empty spins. Parasites. It's companies like these that destroy peoples lives. Anyone who makes a living from sites like these should be utterly ashamed of themselves. just take take take. I wish I wasn't an add ict I wish I never started. I loathe gambling and detest the "humans" who exploit these issues that people have. The sooner the gambling commission actually look at the true effects these vermin sites have on the public the better. Back in the day gambling couldn't follow you home. Now because of internet they are in people's lives 24/7 clawing away at people's money. Once they have a grip on you they won't let go! Please don't give these sites your money. I will be honest. In the past year I have lost 20k don't be like me. Think of what else you could spend your time and money on.
Richard
25 January 2025
Comment from uk.trustpilot.com
Horrific returns on slots , 2 wins over 8 years , Stay Away and how Betfair allow it ,makes them just as bad although they’re return seems fairer. There is no such thing as rtp or rng and neither are watched by gambling commission to play fair,it’s just keeping you blind sided to the truth, they do whatever they want! , they have to be seen giving some return, stay away from any form of gambling especially online, anyone dosnt agree then play on , npUK Bigest Legal corruption
John Payne
24 January 2025
Comment from uk.trustpilot.com
Wicked Company, helpful problem solved straight away
Richard Holmes
24 January 2025
Comment from uk.trustpilot.com
Such a great company and there customer service is very helpful with any problems that you might have. They ask and answer questions making sure they go through each question thoroughly and it's clear that they care about there customers 100%
Sunny Boy
24 January 2025
Comment from uk.trustpilot.com
Sabeeka was exceptional. Fantastic customer service and paid real attention to detail with my account issue. She went above and beyond and I really appreciate her help today.
Taner and karolina
24 January 2025
Comment from uk.trustpilot.com
Update. These slots are discusting why the hell am I not winning? I've been playing for years where is the wins?. Will be moving away to another site for slots. Insane how one sided this is. So rich yet so tight.
MRLEEBROWN
23 January 2025
Comment from uk.trustpilot.com
Customer service have been amazing very helpful and straight to the point and making my betting experience a lot better highly recommend PP if you like a flutter thanks team
Jan Wilding
23 January 2025
Comment from uk.trustpilot.com
I deposited my cash with no questions asked! When I tried to withdraw my winnings No Chance! I spent 2 hours on the phone yesterday uploading every paper statement I had. I explained to them that I did not have statements as I did everything online. They had my passport and driving licence proof of address on a hospital letter and then they wanted screenshots of my paypal account. Paypal do not allow screenshots. Everytime I spoke I had to wait 10 minutes for the advisor to get back to me. He told me to get a friend to come and take a photo of my paypal statement and they would unlock my account. I did this and sent it to them they then put me back to square one with a long list of documents they wanted, including my driving licence and passport. I said why didn't they ask for all this before I made a deposit they promptly disconnected. They now owe me £150 pounds and have locked my account. I asked for a phone number and was told they do not have one. Only chat line! AVOID!!!
Ganga Limbu
23 January 2025
Comment from uk.trustpilot.com
Easy to use,best casino till now,customer service was really helpful, great service and definitely recommended!
Michael Wild
23 January 2025
Comment from uk.trustpilot.com
Simply put, Paddy Power is the best betting company I've ever dealt with. Their online customer service is also excellent.
Rhyan Cadman
23 January 2025
Comment from uk.trustpilot.com
Best place to gamble always got best deals good odds and really good with there free gifts would 100% recommend to a friend
C T
22 January 2025
Comment from uk.trustpilot.com
I have been a loyal customer of Paddy Power for a long time, but my recent experience has been shocking and disappointing. I accidentally placed a bet with an extra zero on my stake, which was clearly a mistake. When I approached the staff to cancel the bet, I was told that if they canceled it, I would never be able to place another bet or receive prices from them again – essentially banning me as a customer! This response was completely unreasonable. Mistakes happen, and I would have expected better understanding and flexibility from a company I’ve supported for so long. Instead, I was treated unfairly and left feeling like my loyalty meant nothing to them. If this is how Paddy Power treats its regular customers, I will be taking my business elsewhere. I strongly recommend others think twice before betting with them.
Esther BhunuNcube
22 January 2025
Comment from uk.trustpilot.com
Agent Kalyan was a superstar, managed to resolve my issue with no hussle.
Liam Byrne
21 January 2025
Comment from uk.trustpilot.com
Paddy power have no credibility, put a football bet on through the teller in a shop in wicklow town, she said she would put it on for me as I didn't know how to use the kiosk. I took my slip and left, when I went back to collect my winning bet, she had mad a mistake and they refused to pay me out. Customer service was no existence, just a chatbot, no joy. Never go near paddy power again. And the gambling regulator is a joke, they don't even have a phone number just an email address, and nobody comes back too you. Paddy paddy is a gangster.
Ryan Morris
21 January 2025
Comment from uk.trustpilot.com
Only sportsbet and casino company that care about the customers, compensate you, reward loyalty through goodwill, and agents on quick chat are very helpful!
Kelly Ann Palmer
21 January 2025
Comment from uk.trustpilot.com
I’ve used paddy power for years for my lotteries, although their daily free spin is an absolute waste. You never win. I know it’s free, I get that. Don’t waste your time on it tho
noel
21 January 2025
Comment from uk.trustpilot.com
Stay away from this bloody crooked site.I have acwinning bet since weds 15jan,placed on betting terminal in shop.despite twice going to customer support, they saying its a tech problem, they can not settle it.Never heard such bull ###it in my life.It's bad enough playing blackjack in last days, day 1 13 hands no win, day 2 ,12 hands no win.Day 3, 10 hands ,1win. Have lost a lot playing ,but enough is enough.Horseracing odds are always 1 or 2 points lower than anyone else,within 1 minute yo off, it's actually getting worse each day. How can they show a horse at 6/1, when its showing at 9/1 elsewhere and on skysports screens.they are very crafty offering BOG,BEWARE OF THIS!!!!.BLACKJACK RIGGED WITHOUT A DOUBT. SLOTS, SAME, DO NOT PLAY ANY SLINGO GAMES, THEY ARE DEFINITELY RIGGED TO NOT PAYOUT.,ESPECIALLY SLINGO LUCIY PANTS, BINGOTON ARE THE WORST SLOT ON THIS EFFING SITE.READ REVIEWS BEFORE YOU JOIN, IGNORE 5STAR REVIEWS THEY HAVE NOTHING TO DO WITH GAMING FACT!!!!YOU HAVE BEEN WARNED.THIS IS MY LAST REVIEW AS NOTHING EVER GETS DONE ABOUT THEM.THIS SITE JUST TAKE,TAKE TAKE ALL THE BLOODY TIME WITH VIRTUALLY NIL PAYOUTS FACT!!!!.
David Millar
21 January 2025
Comment from uk.trustpilot.com
Had a problem with there gaming site and the young girl was great very professional Let’s see how great she really is Was vey good at taking all the info quickly and very friendly hope I will be back later with an even better review if there team sorts out this situation 👍👍👍
Customer
21 January 2025
Comment from uk.trustpilot.com
They have routinely verified my account and allowing me to place bets from my balance and given me bonuses YET THEY TAKE MY BETS BUT DO NOT ALLOW ME TO WITHDRAW. Had this account for years . Think I’m being bullied as only a small player aged 71 .
Craig
21 January 2025
Comment from uk.trustpilot.com
Extremely poor lack of care or compassion. I reached out to the responsible gambling team at paddypower due to my gambling addiction and also a mental health diagnosis which leads to unnecessary spending! Not only gambling though. Mr Peter Jackson the ceo of paddypower and Betfair passed my email onto a useless gentleman whom passed my case back to the responsible gambling team who were not 1 bit interested or helpful since this matter started back in December. I'd suggest anyone who wishes to gamble does this at a casino or bookmakers who actually care about people rather than profit! I've used paddypower.com for 10 plus years and always was responsible until 2024, Once this company has your money they simply send you paragraphs from the t&cs like a robot with no concern or your wellbeing taking into consideration. I'd hate to think anyone else struggling has had to try deal with this shocking company. Please reach out and seek the professional help needed to get you better. Stay safe, Stay responsible and most of all look after yourself. Avoid paddypower and Betfair if you have any morals and consideration to the still suffering addicts who live amongst us, Myself included.
Jordan Robertson
20 January 2025
Comment from uk.trustpilot.com
Kayla the agent helping me was amazing quick and helpful thank you Kayla
Winston Gordon
20 January 2025
Comment from uk.trustpilot.com
Got my free bet issued sorted in no time by a great agent of paddy power good service keep up the good work team Well done
Kian Kimberley
20 January 2025
Comment from uk.trustpilot.com
Your account suspends from time to time so they make sure your not scamming anyone or using anyone else’s account or card so they do regular checks when they do suspend your account they are very quick and helpful in resolving and just an all round good experience
Killian Boylan
01 February 2025
Comment from uk.trustpilot.com
Great bookmaker, very quick and efficient and chat support are super helpful and polite. Whenever I have a problem I am never worrried as I know paddy power staff are always here to help
Great bookmaker, very quick and efficient and chat support are super helpful and polite. Whenever I have a problem I am never worrried as I know paddy power staff are always here to help