Paddy Power PLAYER REVIEWS(3042)
josef denis
06 July 2024
Comment from uk.trustpilot.com
Account arbitrarily suspended.Asked for picture drivers license so i gave picture of drivers licence, but account still suspended for absolutely no reason. God forbid I try want to throw a few bets on the Euros hasslefree .. steer clear, terrible inefficient company
noel
06 July 2024
Comment from uk.trustpilot.com
Absolutely crooked cheating bastrds. Played blackjack again. 13 hands, didn't win 1, this can't keep happening unless it's crooked, what are the effing odds of this happening time and time again. Why don't gambling commission investigate these reviews.Losing £80, doubled up to £40, got 20,then game flashes, had to restart game then dealer getsx21 in 6 bloody cards. So blatantly fixed.Enough is Enough closing account, stay from this crooked company .it is so blatantly fixed. I will not give these crooked bastrds anymore of my money. Read reviews, ignore 5 star reviews. Absolutely bastrds.
Vladislavs Zubarevs
06 July 2024
Comment from uk.trustpilot.com
Manipulating company, I'm putting bets on sports they lower my odds when it comes to winning, also casino game from 120£ spinning 1£ I gathered 4 payouts total 20£ nothing else they cheating and I have proof of screenshot see ypu soon paddy
noel
05 July 2024
Comment from uk.trustpilot.com
Thieving crooked bastrds. Didn't close account because of open bets. Played blackjack again, lost 10hands in a row, didn't win any hand.Am reporting this to gambling commission as this can not keep happening if it is not fixed and crooked.lost over £110.everything on this site, is crooked, slots,bingo ,same winners all the bloody time, have not won any game over 8months, definitely closing account now.eniugh is enough.
Manesh Randerwalla
05 July 2024
Comment from uk.trustpilot.com
What disgusting customer service void my bet useless automated service doesn’t help you at all delete my account asap thief’s
David Campbell
05 July 2024
Comment from uk.trustpilot.com
I had an issue with my account. I used the chat service, spoke with Ramakanth, and it was cleared up very quickly.
Josh Mctomin
05 July 2024
Comment from uk.trustpilot.com
Good betting app that's easy to use with multiple rewards
Barry Garvie
05 July 2024
Comment from uk.trustpilot.com
Rajesh at paddy power resolved my withdrawal issue very fast would definitely recommend paddy power for someone looking to have a flutter 10/10 service.
Marc
04 July 2024
Comment from uk.trustpilot.com
What made my experience great? Chelsea in customer services that's what. Have her washed and sent to my room.
noel
03 July 2024
Comment from uk.trustpilot.com
This site gets worse and worse. All slingo bloody fixed, very slow numbers coming in.lost nearly £100 playing slots, virtually nil PAYOUTS. AVOID AVOID AVOID, STAY AWAY FROM THIS CROOKED CHEATING SITE, ENOUGH IS ENOUGH, CLOSING BLOODY ACCOUNT.
OD
03 July 2024
Comment from uk.trustpilot.com
Certainly no luck of the Irish on this site!It's embarrassing they even associate themselves with being Irish. They ask you to take their surveys and when you do everything starts going downhill from there. Don't payout on bets! Freeze out accumulators and bet builders! Slot games rarely hit the bonus! They also glitch and the game switches off when a jackpot is about to drop especially after putting a good few quid into a game! Customer service is w##k! Don't pay out on competitions! Terrible cash out offers!Just a pure sh##e operation! The advertisements are the only decent thing that they do as it's all just one big joke!Suck a long one Patrick
Luke
03 July 2024
Comment from uk.trustpilot.com
They provide the best service interms of immediately fixing any queries you hve
N/A
01 July 2024
Comment from uk.trustpilot.com
Our family group consists of Paddy Power Online, Betfair, Pokerstars and Sky Betting & Gaming (which includes Sky Bet, Sky Vegas, Sky Bingo, Sky Casino and Sky Poker). We will also take reasonable steps to prevent you re-opening your Account or opening a new Account with any of these brand.I have had an account with paddy n poker for well over 5 years now. Paddy at one stage used to let me win. Nothing to get excited abt like but at least I made a profit. It's been over 3 years n these blood suckers has been bleeding me dry.On pokerstars, always seems to crash or slow down when your abt to win big. Nother words...don't let you win at all. Same it paddy account. They have literally place restrictions on my account on how much I win n that's nothing. Up until now, I didn't know they were both same site. Least now I know n think I should share with those if yous who don't.They are horrible horrible people who will take you for all you get every time you play their sites.
TM
30 June 2024
Comment from uk.trustpilot.com
Had a bet on Denmark v Germany game and showed on bet that Bah was carded and allowed me to cash out and withdraw after 15 minutes of "deliberation". Once i had withdrawn the bet decision was changed and Paddy Power called back the payment leaving my account in a huge minus balance until it was recalled. Tried to contact customer service and chat was cancelled by the operator and no help or even explanation was given.
robert scott
30 June 2024
Comment from uk.trustpilot.com
Absolute scumbags and a total scam !!!! Do not place a bet with paddy power they do not honour their bets, I won £1600 and they cancelled my bet and just refunded my stake !! They should be investigated
Abbi Skinner
30 June 2024
Comment from uk.trustpilot.com
Honestly a joke. Always the same winners, barely ever get any wins and usually it’s a couple pounds, constantly on 1 to go. Definitely wouldn’t recommend wasting your money. Don’t be fooled by the great wins when you first sign up, it doesn’t last.
Andy Coppin
30 June 2024
Comment from uk.trustpilot.com
Not into betting or football really but tempted with a Facebook 40:1 odds offer on England winning against Slovakia. Gained a £2 free bet but for the life of me couldn’t understand how to get it! Ended up putting my entire £5 over 3 bets. Not been paid anything yet despite winning. Likely to be closing my account
Kevin Keegan
30 June 2024
Comment from uk.trustpilot.com
Just had an issue with my account and it was resolved very quickly by a nice chap called Jurgen
Dale
30 June 2024
Comment from uk.trustpilot.com
First time I've had an issue regarding withdrawal,to do with a new card,was resolved quickly + efficiently,
Daryl Adamson
30 June 2024
Comment from uk.trustpilot.com
Had troubles with sign up £50 free beta. Don’t get them. (I actually forgot to enter code) and I contacted customer service via messaging them (which you can’t do on other betting apps at all. It’s email only) and they sorted it for me. Really really helpful and quickly. Great customer care and service. And favourite betting app now.
Barry Dennehy
29 June 2024
Comment from uk.trustpilot.com
They are really friendly and approachable, always a positive outcome to my queries or requests
Chris
29 June 2024
Comment from uk.trustpilot.com
What a con.. Raise your stake and get far in slots then nothing comes. Cash collect only comes if you receive less that your stake.A massive f*** you to this site and burn in hell..Absolute scumbags
Emily
29 June 2024
Comment from uk.trustpilot.com
I had struggled to have a conversation with someone previous to chatting with Adam, who went way beyond what I would usually expect/ be used to from chatting to customer service individuals and really helped me to access my account again. Thanks!
Paul
29 June 2024
Comment from uk.trustpilot.com
Daryl was excellent and dealt with my query quickly and efficiently.Unfortunately Paddy Power on the whole are a complete joke.Having firstly suspended my account because I had similar details to someone who asked to be permanently excluded, it then took them three weeks to reactivate it after realising I wasn't the person who asked to be permanently excluded, only for them to close my account a week later for exactly the same reason.It's a shame as they have some decent promotions, but not worth the hassle if you have a common name as you'll spend more time on to their customer service team trying to sort their cock-ups out than you will do gambling.
Patsy Steel
28 June 2024
Comment from uk.trustpilot.com
I think Paddy Power are one of the better online betting sites. Always fix any problems quickly and pay up instantly. Unlike others who take ages to pay. That's why I don't use them.
Avril Mangan
28 June 2024
Comment from uk.trustpilot.com
Terrible site for gaming,avoid by all means. You win nothing,no matter how much you bet,they just take, take, take...Worst site ever, daylight robbery!!
Nicola Busby
28 June 2024
Comment from uk.trustpilot.com
Had issues updating bank card for weeks. Ramakanth was amazing and helped within half an hour, what others struggled with. Ledge!
hugh cassels
28 June 2024
Comment from uk.trustpilot.com
Hi thankyou for all the help ,you're staff are brilliant and quick at solving any issue quick
Consumer
27 June 2024
Comment from uk.trustpilot.com
Easy to chat with an agent who resolved my issue so quickly thanks so much naveen c
John w
27 June 2024
Comment from uk.trustpilot.com
As good as they get, and more than helpful if you have any questions around your bets and the results
noel
26 June 2024
Comment from uk.trustpilot.com
AVOID AVOID AVOID THIS CROOKED EFFING BLOODY SITE. ITS bad enough playing slingo games that do not payout, but just played 14 hands of blackjack, didn't win any bloody hand.Started at 20p ,kept doubling up , big mistake. Dealer had blackjack 5 times in a row.lost over £100Cards not turning over properly, as they should do.Absolutely bloody fixed,.Read this review, and make your mind up.paddypower will never get another penny from me.Enough is Enough, closing bloody account.
John Bannon
25 June 2024
Comment from uk.trustpilot.com
Unfortunately yesterday i lost my very expensive reading glasses. After looking and checking at home I retraced my movements, so this morning I remembered I was in paddy powers in wexford town. Tom and all the staff are so good, as are the shop at the other end of town. I've had a very long conversation with a girl called Sheba. This girl went above and beyond get through to the shop in question. She did get through to the shop and my glasses are there. Big shout out to Sheba.
Diego
25 June 2024
Comment from uk.trustpilot.com
Some of the worst customer service I think iv experienced. After messing up my bet, they claimed they couldn’t do anything about it. When it evident they could have. Then asked where to go to make a formal complaint and was completely ignored. Horrible unreliable service and shocking customer interaction with help services.
Pat Foley
25 June 2024
Comment from uk.trustpilot.com
Had bet 1 letter error fun instead fin and bet declined. Ac then suspended and and declined bet of 80 at 6/1 when balance was over 100 credit.
customer
25 June 2024
Comment from uk.trustpilot.com
I asked for a price on top goalscorer market for Ivan schranz in euro 2024. Traders came back (very quickly) and said they can't give me a price on him. Talk about laziness, the prices in Paddy powers are not competitive. I've sky net prices and service is much better. I'll take my business elsewhere
Shaun windle
24 June 2024
Comment from uk.trustpilot.com
I am a Paddy Power account holder and bet on horse racing via the Racing Post App.My account was £39:09 in credit and had an ante post on English Oak at Royal Ascot (this won). Last Monday I logged in to place my bets for Tuesday and found I had been hacked and my account was 0:01p with the English Oak bet still to be run. I immediately contacted Paddy Power via the only resource possible, text chat (waste of time). The upshot was they acknowledged fraudulent activity and put my account on suspension. The following day they decided to pay what was in my account £39:09 and close my account permanently.I then contacted again and nicely stated I wasn't happy but if that's the case then I would like the English Oak bet to be Honoured and put the £39:09 in to my bank account that's on the Paddy power account.I was fobbed off and when I contacted on Friday (after English Oak won), they said a new case has been opened.Tonight (24/6/2024). I contacted to see what was happening for I have had no further correspondence.They said the final decision of closing my account and retaining of my funds were final and no way of appealing or contacting voice to voice. All they said was they could offer advice on Safer Gambling. I said I only bet what I can afford to lose and given I was in profit then that's safe. Charlatans!. Do Not Bet or have an account with these
Nah
24 June 2024
Comment from uk.trustpilot.com
Awfully stupid company who make mistakes constantly then blame the customer... Slow laggy app, worse I've ever used, customer service team is the most useless in existence, overall a shameless greedy little company of nobody's, least I profited from their idiot mistakes, haha enjoy my negative account you C***s
Stuart
23 June 2024
Comment from uk.trustpilot.com
Pravallika was a great help, taking details in terms of money not being credited to my account from blackjack promotion. Was very understanding with my case and was quick to respond to my messages. Hopefully all will be resolved soon
Matt Walker
23 June 2024
Comment from uk.trustpilot.com
I was fully verified 2 years ago. I submitted driving license, passport, proof of funds and proof of address. (They only requested these documents after a big win … very suspicious) I then went through the process and verified myself and played for around 12 months where I wasn’t really winning anything, very minor withdrawals of £100 at most here and there. I then got a big win and paddy power asked me to submit all documents again and put a freeze on my account until I provide them with the same documents already submitted previously … again very suspicious after a big win. £230,000 wagered in just 12 months at paddy power but out of principle I won’t be playing with them again. Constant re upload of documents. You get fully verified and then you have to start it again every time you get a big win. It’s ridiculous . Horrible company.
Mr Gittings
22 June 2024
Comment from uk.trustpilot.com
whatever you do if you win anything big on paddypower (£300) stop playing because they will drain back whatever you have won before they give you any good wins... they need looking into right scammers
Connor Hnatiuk
22 June 2024
Comment from uk.trustpilot.com
Absolutely disgusting.. £100 quid on 40 pence stake an i cant even have one bonus on fishin frenzy.. nah mate u can stick ya casino.. all take take take take..
Rae La Bear
22 June 2024
Comment from uk.trustpilot.com
Best prices esp. horses. Main thing is their elite customer service which even during busy, hectic days they sort out your issues fairly. As far as bookies go I wouldn't waste my time and money anywhere else.
Luke Murray
22 June 2024
Comment from uk.trustpilot.com
great app, great customer service, great promotions and giveaways, would choose this one over any other slots app
Irwin
22 June 2024
Comment from uk.trustpilot.com
Fake promises of promotion to get you in then once your in they don’t give you the promotion nothing but a con
Catherine Bell
22 June 2024
Comment from uk.trustpilot.com
I love. Playing. Paddy powers. Your. Staff. Is. Very. Helpful and. Quick. On helping. Me. Out. On. My. Message about. My. Win. On. My. Horses. I always. Tell. My. Friends. And. Family. To. Go. To. Paddy. Powers. Do a wee bet are spin ur guaranteed to wee an thanks for your help
Jay
22 June 2024
Comment from uk.trustpilot.com
I needed to re-activate my account and verify documents. Salman was very helpful and got everything sorted. WS also clear about how long it would take to check my documents so I didn’t feel I was being ignored. Cheers
David Mc Teggart
22 June 2024
Comment from uk.trustpilot.com
Prathyusha was very helpful after waiting almost 2 hours, very helpful as I was frustrated with my first agent and she resolved everything no hassle at all
Mrs June Brittles
21 June 2024
Comment from uk.trustpilot.com
Paddy Power are just the best over and above other online betting and all your team are so so helpful and polite, today I had the pleasure of chatting to Jenna, she resolved my query right away... Many Thanks as always
Graham Jones
21 June 2024
Comment from uk.trustpilot.com
Be aware Paddy Power include a stake return in their advertised odds. Looks good but may get better odds with another bookmaker. Bit like the Irish economy airline..
Dexter Girling
06 July 2024
Comment from uk.trustpilot.com
Customer service was brilliant helped me out real quick 10/10
Customer service was brilliant helped me out real quick 10/10