Paddy Power PLAYER REVIEWS(3043)
Olabode Olagbegi
06 June 2024
Comment from uk.trustpilot.com
I had issues with some hackers who fraudulently authorised payments from my account to the paddy power website.I had a chat with the customer service agent who re assured me that the account was under suspension and the case would be reviewed and dealt with as a matter of urgency.this gave me a sign of relief and reassurance that the merchant was a reliable and good merchant .I wasn't expecting them to communicate to me in that manner has I have heard lots of beting companies are very bad in communicating but was different case with paddy power.
noel
06 June 2024
Comment from uk.trustpilot.com
STAY AWAY FROM THIS CROOKED EFFING BLOODY CROOKED SITE.IITS UNBELIEVABLE THAT ALL SLINGO GAMES JUST DONT BLOODY PAYOUT. YIU CANT COMPLAIN AS IT SAYS THEY NOT REGULATED.WHAT THE BLOODY HELL IS GOING ON.ABSOLUTELY DISGRACEFUL, SO MUCH FOR THE REGULATER ON CONSUMERS SIDE. PLEASE JOIN ANY OTHER SITE THAN PADDYPOWER. I HAVE BEEN BETTING OVER 50 YEARS, ONLINE FOR OVER 12 YEARS.THEY OBVIOUSLY RIG THE REELS FOR THE LITTLE PEOPLE, SO THATTHE BIG ROLLERS WIN ALL THE TIME.ENOUGH IS ENOUGH, CLOSING BLOODY ACCOUNT.
Mr S. R . Surrey
06 June 2024
Comment from uk.trustpilot.com
Extremely disappointed with Paddy Power!! After opening an account yesterday05/06/2024 and deposited money into it on the same day, as i tried to log in this morning the msg came through saying "you are unable to log in as your accouint was Closed ".Very strange indeed that the money was taken from my acc and then with NO explanation - my acc was Closed .Spend a lot of time with Teh chat with No joy and tried once again only to come accross River-frey Lady who tried to help . Big thank you to River-Frey ! Huge Disappointment with Paddy Power
Paul B
06 June 2024
Comment from uk.trustpilot.com
Outstanding customer service helping me with a payment query. Top marks!!
UĞUR ULAŞ KAHRAMAN
05 June 2024
Comment from uk.trustpilot.com
Games let you win only base bet! When I increase the bet, games give nothing!!!!This is not only 1 time! Every time the same!Also, after Free Spins (for example 15) games give you 0.87 or 1 GBP!!!!!!!The games give only 1 or max 2 times free spin! And then give nothing! I tried many times (more than 400, 500,600,700 click) the result is the same; NOTHING! If give a Free Spin, give 1 GBP! TERRIBLE!!!!!This is not only today, every day same!Also, the promotion Free Spins give nothing!Another Problem, when you contact with an agent; every time the same answer!!!! "This is not about us, this is about the Providers!" So?????????????????? We are Paddy Power`s Customer! We don`t know your Providers! Also, we don`t have to know your Providers! This is not an answer!!!!!!I withdrawal my money and I`m leaving Paddy Power!
Andrew Nicolaou
05 June 2024
Comment from uk.trustpilot.com
Yes, PP online customer service very friendly, polite & helpful experience today okThank you Kathleen, Have a good day
noel
04 June 2024
Comment from uk.trustpilot.com
Thieving crooked bastrds. Enough is Enough. Blackjack is so crooked, slingo lucky pants is the worse slot I have EVER PLAYED ON.ACCOUNT CLOSED .STAY AWAY FROM THIS CROOKED EFFING BLOODY SITE. THEY NEED TO VE INVESTIGATED REGARDING PAYOUTS.WHICH ARE ABSOLUTELY NIL NIL NIL.CROOKED BASTRDS.
Peter Giddings
03 June 2024
Comment from uk.trustpilot.com
The webchat that I had today with Gabby was excellent as she was very helpful, polite and friendly whilst being very professional throughout.
Bob Kennedy
02 June 2024
Comment from uk.trustpilot.com
Paddy your a shister rip off. You definitely do not offer best odds, in fact your odds are less than the finishing prices. You also do not give back the correct stake money. People please DO NOT use Pappy Power He is making millions out of ripping people off. Even though our stake monies wasn’t paid back this shower offered 3.75 on a derby winner only to pay us 3/1 once they won. Please use a honest bookmaker.
mark stewart
02 June 2024
Comment from uk.trustpilot.com
Conned I done a bet bgt 2024 for sydnie Christmas to win outright I noticed over past few days her name changed to 12 I went on website online was on for 1hr texting online they kept saying I was wrong I told them no other act was called 12 she told me if sydnie Xmas wins outright I'll not get paid as the name is 12 so to void bet instead I'll never trust this bookmaker again they are just not worth the bother con artists
noel
02 June 2024
Comment from uk.trustpilot.com
AVOID AVOID AVOID. THIS IS THE WORST ONLINE CROOKED SITE I HAVE EVER PLAYED ON. IE, PLAYED BLACKJACK 22 HANDS DREW 1, LOST 21 .YOU READTHAT RIGHT!!!!THAT CAN NEVER EVER HAPPPEN UNLESS GAME IS CROOKED AND FIXED.I GOT BLACKJACK DEALER GOT BLACKJACK. I GET 20 DEALER GETS EITHER BLACKJACK OR 21 IN 5 CARDS.4 BLOODY TIMES, I DOUBLED UP AND GOT 21 , DEALER GOT BLACKJACK, 3 TIMES, ENOUGH IS ENOUGH, CLOSING BLOODY ACCOUNT. STAY AWAY FROM THIS CROOKED EFFING CROOKED BLOODY SITE. READ REVIEWS BEFORE YOU JOIN THIS SITE, IGNORE MOST 5 STAR REVIEWS, .YOU HAVE BEEN WARNED. I PLAYED ON 1 AND 2 JUN
G stacey
01 June 2024
Comment from uk.trustpilot.com
After a disastrous experience on the chat line where I unfortunately mentioned I had just been in hospital for cancer surgery and was then asked to prove that I was capable of responsibly placing a bet.It seems they anyone looking at my account history could answer that.I suddenly found myself having to answer questions on my income after tax and other very personal questions.At this point I asked to close the account.PP I suggest If you want this sort of information that you should ask it when you apply for an account I am now waiting for PP to return my balance and I suggest that a simple phone help line would have sorted this disastrous episode at an early stage Please refund my account balance
Nuttytart
01 June 2024
Comment from uk.trustpilot.com
had an issue with my account . sorted fast and efficiently , bonus features are great super fast payouts and new promotions highly recommend this site in the uk
Connor Hnatiuk
01 June 2024
Comment from uk.trustpilot.com
Put £30 in on 10p stake…. Not even one bonus on Eye of horus megaways… how disgusting can u get.. pathetic…
MIRKO MARGIOTTI
01 June 2024
Comment from uk.trustpilot.com
Absolutely disgraceful, when you have to deposit money they don't question anything, but when you have to withdraw your money the suddenly become cautious and suspend your account. I wonder how this can be in line with the gambling commission license objective such as keeping the game open and fair.
noel
01 June 2024
Comment from uk.trustpilot.com
Crooked cheating bastrds. Played blackjack never won an effing hand ,lost over £120.its so bloody crooked they should be closed down. I am not complaining because I lost becase I lost that's chance I take but seriously, I get 21 dealer gets blackjack, twice, when I doubledbup on £32. I get 20, dealer getsx21 in 5 bloody cards. ENOUGH IS ENOUGH CLOSING ACCOUNT. STAY AWAY FROM THIS CROOKED CHEATING SITE.
Consumer
31 May 2024
Comment from uk.trustpilot.com
You can win nothing, and I mean nothing, been playing it for more than enough, no winning casino , stay away from it
Paul
31 May 2024
Comment from uk.trustpilot.com
Outstanding customer service shout out to saya great customer support very helpful like everyone at paddy Power Great service 10 out 10 best bookies and betting app on the market
John Mac
31 May 2024
Comment from uk.trustpilot.com
Fantastic help from one of your online workers called Samira.While I hate/despise online forum and chat, Samira, even without dialogue, made it feel like a genuine one to one conversation, which is badly missed in todays world and I’m only 43!Why don’t you try to keep hold of fantastic staff like Samira by giving them a bigger share in wage,of your vast profits? Just a thought!
Eddie T J Naylor
31 May 2024
Comment from uk.trustpilot.com
They manipulate odds you complain they cancel any right to use paddy power sky bet sky vegas and any other sister site...... they are corrupt.
Brian Gordon
29 May 2024
Comment from uk.trustpilot.com
Had massive issue with getting my account vertified after I tried to withdraw £1800 but thankfully we got it resolved an I’ve got my money so very happy
Pat
29 May 2024
Comment from uk.trustpilot.com
There should be a way to give no stars or a minus figure.AVOID Paddy Power!!! They are happy to take your money but when you win they will not pay out. I recently won a few thousand pounds but they will not allow me to withdraw the money.
JJ
28 May 2024
Comment from uk.trustpilot.com
Had some issues with withdrawing some money and I spoke with Jeaden he was wery nice and sorted my problem. Great job and thanks for your help
Sharon
27 May 2024
Comment from uk.trustpilot.com
I had trouble with my account and the agent Sanak really helped me with clear guidance to help me get the account up and running again fantastic service and very helpful top marks
Norman
27 May 2024
Comment from uk.trustpilot.com
It’s a pity you don’t get to give them minus stars as they are absolutely useless I have had several issues with their website but do they fix it NO!!! today I tried to put an e/w bet on a 66/1 horse at a race meeting in Ireland the bet was £3.50 e/w £7 in total but would not allow it a message came up maximum bet for this horse is £2.06p e/w which is absolutely ridiculous definitely a sign of a a rotten corrupt bookie I honestly cannot understand how they can actually call themselves a bookie ( Big Joke ) and I do not know how anyone else has been able to contact them as I find it impossible but firstly the should get their website working properly I would change but really they are all the same all the want is your money and as one person reviewed do not play their slot machines they are definitely all rigged I played £1 a play up to £50 and only won two small wins I don’t usually play machines as they are all rigged against the players and only one person wins and that is the person who is running them.But really paddy power get your finger out and start being a proper bookie.
Martin Cahoon
26 May 2024
Comment from uk.trustpilot.com
Paddy power staff are very friendly and helpful, they are definitely good at sorting any problem you may have
Luke Bullock
26 May 2024
Comment from uk.trustpilot.com
Absolute joke of a company. I was on the last question on beat the drop with 2k in the pot. So I was guaranteed at least £1000 and they closed my account on “business grounds” and says my account cannot be considered for re activation. Absolutely ridiculous
John Clegg
25 May 2024
Comment from uk.trustpilot.com
Worst site I have ever been on weeks put over 1000 and not 1 bonus nothing not even a decent win just take take take with this site
Jason Dean
25 May 2024
Comment from uk.trustpilot.com
F****g joke of a site.try to tie you up in knots not paying because of old cards that you have to jump through hoops to resolve so you get frustrated and gamble again. I will never use this site again . Total c**ts
Gregory Peck
25 May 2024
Comment from uk.trustpilot.com
River-Frey helped me with me promotion issue quickly and with an exceptional standard of customer service. A real credit to the company.
laura brown
25 May 2024
Comment from uk.trustpilot.com
They won't give me my money back even though the bank dropped the case and just because the bank won't contact them but they know it's dropped they won't return my money ,stay away from this company they rob you blind and steal your money.dobt be removing my comment either as normal
Callum Jones
25 May 2024
Comment from uk.trustpilot.com
great customer service. I spoke with thomas over an issue and he helped me massively.
Georgian Brotac
24 May 2024
Comment from uk.trustpilot.com
I spend 2000 pounds and when I won 2500, imposible to whidrow, Support was sending me backwards and forwards accusing my bank, You can deposit money and play, but when it comes to whidrow, they accusing all kind of staff, Pls stay away, is a scam!
Bradley Cossington
24 May 2024
Comment from uk.trustpilot.com
Had a query regarding a withdrawal and some spend limits! Daisy and Debapriya were great help with each of these! Very fast and friendly service, and well spoken in explaining my queries!
Gurdeep
24 May 2024
Comment from uk.trustpilot.com
Contacted paddy power Live chat for my weekly account review. Customer service advisor Patrick was so polite and helpful a few times now. I am very pleased with the service today. Thank you
John Phillipps
23 May 2024
Comment from uk.trustpilot.com
I've been betting for 2 months, everything was fine. As soon as I won £180 they suspended my account and I couldn't even get anything. Not my deposit, not my winnings. I uploaded my verification paperwork and they closed my account saying: "Thank you for waiting. Your account has been closed on business grounds."You can never win anything in this company, and if you do, you just can't get your winnings. They will close everything and give you nothing back. NEVER MAKE A DEPOSIT IN THIS DUMP!
Gary Davies
23 May 2024
Comment from uk.trustpilot.com
Excellent customer service agents who go out of their way to help you with your problems
MRJOHNSONUK
23 May 2024
Comment from uk.trustpilot.com
I got a feeling those who post postitive are probably workers for paddy power.It's the worst site ever and the spining rewards thing is trash. Keep away from this site carol casino is much more better then this crock of trash. F#c the irish.
SUSAN HARE
22 May 2024
Comment from uk.trustpilot.com
Hey, everybody. £124.60 has been debited from my account without my knowledge. As my account was suspended I decided to postpone the process and forgot about my account and verification. after a while £124.60 was debited from my account in an unknown direction. In chat to my questions I was only given a reference number 01810567 and the answer will be by email. 3 weeks have passed and no answer. Do not make deposits to this scam company. They do not pay out winnings for several reasons: 1. You will upload documents, you will be closed your account by the business decision of the company. all winnings will be cancelled, the deposit may not be returned2. In chat you will never get help, only tickets on appeal, then complete ignoring. 3. there is no communication in the company with competent people, only operators in chat, which will not solve your problems. SCAM company"My apologies I can see that we've raised a ticket to the concern team they'll resolve your ticket as soon as possible and let you know via email"This is the kind of response you will get regularly in the support chat room. useless agents
Iain Fraser
22 May 2024
Comment from uk.trustpilot.com
Excellent promos and great support staff once you get beyond the chatbot
Peter Anthony
22 May 2024
Comment from uk.trustpilot.com
Today I uploaded all my documents ( driver's licence , bank statement with deposit in this scam company , water bill , utility bill ) they just closed my account, I won £400 in a month, now I've lost it. and I also lost my depositThe chat agent Harshitha is the worst help agent I have ever seen. NEVER GAME IN THIS COMPANY, if you win something they will never give it back to you.
Edoardo Muzzu
22 May 2024
Comment from uk.trustpilot.com
On february 2nd 2024 I created my account, played once and I won 10 euro. my account is suspended since then. Now is may 22nd and in the past months I have sent multiple times the documents needed but they did not resume my account yet. Their help centre is a total scam, they have the virtual bot assistance that is very and their real assistance staff is even worse, they schedule a callback to solve the problem but nobody has called me back. This loop happened 5 times and I'm so sick of this. It's not for the money because is a small amount but dont't trust them, they just want to stole your money. Worst experience ever.
Sebastian
21 May 2024
Comment from uk.trustpilot.com
I bet £243 win lose and drow and I only won £12, why did they accept my bet when I couldn't win £185,000 and why didn't it say on the ticket that you could only win £12. Don't buy from them
Carole
20 May 2024
Comment from uk.trustpilot.com
this company is a scam. A deposit was made, account suspended. due to account inactivity money was stolen by PaddyPower , no deposits could be sent to the deposit method as the company does not withdraw on ApplePay itself. 1. If the deposit was made by ApplePay , the withdrawal will only be made to the Bank account by the people from PaddyPower. I couldn't do it myself because the account is suspended2. Proof that the money is stolen by the company itself: 2.1. joseph_johnson532 dog outlook.com money withdrawn 28-Dec-23 10:55:35 Ref: 17037609352 (transaction number) £109.002.2. joesinchipint dog outlook.com 28-Dec-23 10:49:19 Ref: 17037605592 (transaction number) £103.00as you can see the withdrawals are made at almost the same time. And such accounts I have collected on the Internet a lot of people who steal money. when asked where you shared the money, they give you a ticket ticket number: 01895038 ( joseph_johnson532 dog outlook.com ) and that's it, you will not get anything more neither to the mail, nor in the chat, nowhere you will not get help. PaddyPower and Betfair are the same company, they steal your money the same way
Michael Sumsion
20 May 2024
Comment from uk.trustpilot.com
We had an issue withdrawing . . . we waited patiently for advice and finally all was resolved. Thank you Paddy Power.
Simon
20 May 2024
Comment from uk.trustpilot.com
my account was suspended after withdrawing my winnings. i played enough time, made bets. i won 300-400 pounds. i uploaded all the necessary documents, now my account is closed and i can't log in. no access to money. winnings are confiscated, deposit is not given back. NEVER MAKE AN ACCOUNT WITH THIS SCAM COMPANY.
Rebecca Howard
19 May 2024
Comment from uk.trustpilot.com
Really enjoy the huge choice of games from casino to bingo. Customer support have been fast and very helpful to resolve the small issue I had in removing my old bank card and adding my new
Al
18 May 2024
Comment from uk.trustpilot.com
Block my account couldn’t remember password or security question thankfully. Priya got it sorted for is with the card and last deposit very quick Straight to the point. Cheers 😎
Paul Knapp
18 May 2024
Comment from uk.trustpilot.com
Mia was very helpful in responding to my query, I knew she couldn't resolve my issue but has forwarded my request to her line manager & I feel confident Paddy Power will look into the matter & hopefully provide a solution. That's why they're the best online bookmaker.
P Dissanayake
07 June 2024
Comment from uk.trustpilot.com
This is crazy. My account was verified yesterday and today I got an email saying my account was closed. I didn’t even put a single bet on. 😡😡 And customers service agents have no idea as to why the account was closed and this is unethical.
This is crazy. My account was verified yesterday and today I got an email saying my account was closed. I didn’t even put a single bet on. 😡😡 And customers service agents have no idea as to why the account was closed and this is unethical.