Paddy Power PLAYER REVIEWS(3043)
Alan Whitty
02 May 2024
Comment from uk.trustpilot.com
Devi a customer service advisor was absolutely ridiculous today. An advisor asked me to come back to chat on the 2/05/24 and said there would be a bonus availble. So I came back on to be told I was chasing a bonus and my account would be timed out. All I did was simply follow the instructions from an advisor to check on todays date. Devi not only spoke poorly too me all Devi did was try and get rid of me. Not listen to me. Try and palm me off but most of all just didn’t listen to me attall and began reply’s with things that had no context. There was no empathy not understanding no nothing infact it was just ridiculous purposely winding me up. Jesus I only asked if anything was availble because I was told to come back on todays date a simple no there’s nothing sorry would have been fine but instead Devi was just taking the wee probly laughing behind the screen because th is left such a distaste in my mouth I thought oh my god this person is actually taking the wee with the responses. Devi clearly needs training and to be watched what a terrible service Devi give and a auwfull outlook on paddy’s behalf. Needs training and needs a eye watching as Devi is not a good person to have on the team. With training may turn it around but needs to listen understand then reply not palm Poeple off and not listen to a single thing
Joanne Pearson
02 May 2024
Comment from uk.trustpilot.com
I would just like to say that the service I just had on your chat facility was brilliant. You have a great employee there that is worth keeping. They did exactly what I wanted and was very polite. Thank you
noel
02 May 2024
Comment from uk.trustpilot.com
Thieving crooked bastrds. Yet again played effing blackjack. Lost over £100, didn't win a fecking hand .enough is enough closing account.how do they get away with lt every bloody time. Worst online cheating site out there bastrds.should be investigated for slow dealing cards, and dealer 2nd card not turning properly every bloody time.STAY AWAY FROM THIS CROOKED CHEATING SITE.
Suzanne Francis-Conyer
02 May 2024
Comment from uk.trustpilot.com
My 50th birthday n got 10 pounds of free spins thank u paddy n Kevin the customer service colleague made my day ❤️❤️❤️❤️
Robert Hoyle
02 May 2024
Comment from uk.trustpilot.com
Had an issue with withdrawal. Spoke to Keith on costumer service. He was brilliant. Sort the problem within minutes.
Alan Tidswell
02 May 2024
Comment from uk.trustpilot.com
hi, i nhave been with pp for many years but now i find my account blocked,i can understand why but iv been trying for a long time to lift the suspension of my accountPP is a very easy and excellent site except for the problems im having now
Mark Bond
02 May 2024
Comment from uk.trustpilot.com
being a new customer, I was a little unsure about a couple of things, one being withdrawing to my account but the brilliant customer services sorted everything out for me super quick. Highly recommended.
Colin McDonald
02 May 2024
Comment from uk.trustpilot.com
Had a complicated issue that took a long time but Dario fixed it out thanks so much
Travis
02 May 2024
Comment from uk.trustpilot.com
I had problem with my withdrawal got in touch with them within minutes they helped me sort it out
Anonymous
01 May 2024
Comment from uk.trustpilot.com
Fat shaming?There's an advert where someone in a bar says "My mate fancies you" to some woman. The woman says "He's a bit fat, isn't he? No thanks", then her and her female mate laugh. Offensive and rude, right?Only it wasn't fat shaming, it was height shaming. What she actually said was "He's a bit long, isn't he?" before mockingly laughing with her mate. Imagine the outcry if he'd turned around and said "You're a bit fat, aren't you?". Encouraging healthy bodies is fine, but body shaming isn't fine. And in this case, it's not like it was something the guy can do anything about - he can't shrink.Disgusting and I won't be using anything that's Paddy Power.
Anonymous
01 May 2024
Comment from uk.trustpilot.com
Crap scammy site the games are a con even paddy’s wonder wheel loses every single time always thumbs down bunch of cowboys mate steer clear it’s a joke
Aksen Karaalp
01 May 2024
Comment from uk.trustpilot.com
Awful casino. The slots are not paying and it’s very difficult to get bonus rounds and even if you do you will get small wins. I spent over £400 and literally landed 1 bonus round and got £68 on £2 stake. My honest opinion go play somewhere else if you like slots not at PP.
James
01 May 2024
Comment from uk.trustpilot.com
I had some queries and needed some help with,and the attendant was very helpful and guided me through the process and everything turned out successfully
Maher
01 May 2024
Comment from uk.trustpilot.com
Paddy Power is the worst casino. They are just scammers and stealers. Where are the governments? Where is the fight against gambling and quitting it? Why can’t I confirm that these Zionist Jews are watching? They have control over the whole world. I hope to create an association to all point to them and prosecute them because what they are doing is fraud and stealing our money.
Marvin Albrecht
01 May 2024
Comment from uk.trustpilot.com
Very good and fast proper responses, I’m definitely impressed 🫱🏼🫲🏻. Keep up the great work.
Kayley
30 April 2024
Comment from uk.trustpilot.com
At first I didn’t like it because I was locked out asked for help and they were so kind and very quick to help me, I was absolutely happy with how much they had helped me and how kind they were thank you so much Pradeep and joy so much
mark
30 April 2024
Comment from uk.trustpilot.com
Had a query, it was resolved in 2 mins from a helpful agent . Fair company 👌 recommend 👍
Sv
30 April 2024
Comment from uk.trustpilot.com
Absolutely shocking site as soon is around end of month u won't win anything from 50£ I got 1£ back and its funy how it always rounds up ur balance so u have 0 left is that coincidence??? Highley doubt it, not all the time and they telling u is random it actually isn't.. they have to say that so they don't loose they license 🙄
David Norris
30 April 2024
Comment from uk.trustpilot.com
needed help with my account used chat spoke to two people who were very helpful sorted my account for me can.t fault them at all thanks
Mark
30 April 2024
Comment from uk.trustpilot.com
I used the app when going to horse race days instead of going to the bookies because I've lost bet dockets in the past and also the customer service for PP is great through the app.
OD
30 April 2024
Comment from uk.trustpilot.com
To be honest Paddy used to be a good site but it's an absolute take on now. Cash out is always frozen, cash outs are much lower than they should be, poor odds , the casino games never pay out. I put £300 into some games and got £20 back. The bonus games never kick in and when the game looks like it's going to pay out an error always occurs coincidentally. Those pragmatic games are terrible for a pay out. Paddy is terrible! Bet builders always freeze, the winning parts of the bet builder are never ticked green so Paddy power doesn't have to offer a cash out.Luck of the Irish! Ha...you should be ashamed to call yourself an Irish company.Hopefully you get investigated. I'm absolutely disgusted with playing your site. Played the same game on Sky bet and won £245 then £50 more.. also your £5 offer if you spend £100 on games is a joke.Paddy is putting restrictions on accounts so people can't win.Also the higher the stakes the better the chance of winning the jackpot....scam!
dolittledr
29 April 2024
Comment from uk.trustpilot.com
Another greedy scam casino/website. Poor return on slots,I got 25 free spins but the same slot i played 2 minutes before with money worked,but now it wont with the free spins?????. Then theyre message support doesnt load. HOW ON EARTH DO THESE PEOPLE GET AWAY WITH THIS!
noel
29 April 2024
Comment from uk.trustpilot.com
Crooked cheating bastrds. Played blackjack never won a fecking hand lost over £100.How dovthey keep getting away with it. Slow dealing cards, dealer 2nd hand takes ages to turn over, so obviouslyfixed and Crooked, ie. I double up on £32, dealer 1st card is a 10, 2nd card turns over an ace, but as stated above , took ages to see what dealer 2 nd card was. Crooked cheating bastrds, enough is enough, closing account. STAY AWAY FROM THIS CROOKED EFFING BLOODY FIXED SITE. YOU WILL LOSE YOUR MONEY. READ OTHER REVIEWS.
Adam Tracey
28 April 2024
Comment from uk.trustpilot.com
The woman Debbie on bull street Birmingham city centre her attitude stinks I don't know if she as got a bad home life but she needs to learn how to speak to people
Alan Whitty
28 April 2024
Comment from uk.trustpilot.com
Paddy power are the best of the best. I wouldn’t bet anywhere else and as for the customer service team there a 10/10 excellence is key and they are excellent.
Padington Sachiti
28 April 2024
Comment from uk.trustpilot.com
Just got to a good start when i registered with Paddy Power,vey friendly and helpful customer care services,so far so good for me..
Jan Taylor
27 April 2024
Comment from uk.trustpilot.com
Customer service is second to non very quick and efficient thank you paddy power 👍🏻
James O'Neill
27 April 2024
Comment from uk.trustpilot.com
Scumbag, con of a site game are fixed stay well away ,470 spins ,and a crap one bonus of €1.80 cent back joke ,stay well away ,cheats ,Scumbag
Simon Lydford
27 April 2024
Comment from uk.trustpilot.com
Cash out is a complete ConSomething is happening displayed for hours, untrustworthy betting site, had my bet for 9 months, and hen it gets to the important bit,are being unfair and almost dishonest
Lindsay Wilson
27 April 2024
Comment from uk.trustpilot.com
Had problem withdrawing funds, and got connected with Kevin, who expertly listend to me, And sorted the problem I was having, Very glad to be staying with paddypower, Great payout on first 3 plus winners on some bets excellent 😊
mr r o reilly
26 April 2024
Comment from uk.trustpilot.com
More special offers and best Bet Builder of all the major bookmakers.
Donna Strachan
25 April 2024
Comment from uk.trustpilot.com
Very poor customer service. I placed a bet a week ago and when I tried to log back into my account for winnings my account was blocked. I contacted then and they said my account had been suspended 2 years ago even though I managed to log in and deposit more funds. I’ve contacted them now on their ridiculous system about 4 times now, having to go through the same thing over and over again. They eventually sent me an email which I responded to which was then blocked. Don’t use this company!
Cezar Andronic
25 April 2024
Comment from uk.trustpilot.com
Wow, one of the best bonus games ever had here today, 2 pounds spins and bonus game gave a total of 2250 X, finally thanks paddy p
Sean O'Donoghue
25 April 2024
Comment from uk.trustpilot.com
Although my issue wasn't yet sorted the support staff have been very kind and patient, whereas I probably have not been. Very professional, thanks to Aryan, Joy, Sandeep and Charlotte for putting up with me. As it's not fully resolved I'll be back 😀
lori b
25 April 2024
Comment from uk.trustpilot.com
Julia and the app itself great and friendly always ready to help especially Julia lovely women
Mr Henry Mckerlie
24 April 2024
Comment from uk.trustpilot.com
I was a bit out of control with my gambling but after contacting the site I feel I can control myself now the operator was very helpful asking me the right questions and helping me think about how to change my ways and think positively,a very big thank you to the operator (Josh)
noel
24 April 2024
Comment from uk.trustpilot.com
AVOID AVOID AVOID THIS CROOKED CHEATING EFFING BLOODY FIXED SITE. PLAYED SLINGO LUCKY PANTS FOR LAST TIME, BIG EFFING BLOODY MISTAKE. LOST OVER £130 ON THIS BLOODY 20P GAME. ITS SO FIXED ITS BEYOND A JOKE. ENOUGH IS ENOUGH, CLOSING BLOODY ACCOUNT. CAN NOT BELIEVE HOW STUPID I HAVE BEEN TO LOSE THIS MUCH .PLEASE READ THE REVIEWS, STAY AWAY FROM THIS CROOKED EFFING BLOODY FIXED SITE. YOU HAVE BEEN WARNED!!!!!!!!!!
Kev Green
24 April 2024
Comment from uk.trustpilot.com
I won a bet builder for fouls. However, PP scammed me by not paying because their technology couldn’t account for a retrospective yellow card for a FOUL. GILCHRIST in Arsenal v Chelsea. Their support tried to bend the definition of foul which was ludicrous. How many people have been conned? Complaint to Gambling Commission on its way. By the way. They ASK YOU TO GIVE A REVIEW if they’ve given you a free get. In short, they are buying reviews which must be against Trust-pilots policies?
david bolton
24 April 2024
Comment from uk.trustpilot.com
Gabrielle, very polite, very quick.Not all my experiences with PP have been as great as this but she is excellent at her job.Many thanks.
Consumer
23 April 2024
Comment from uk.trustpilot.com
Been blocked on this site now for a month over turning my games section off , the next day my account is suspended, I’ve used this site for years & being treated like a criminal!!! I’ve been on & spoke with their chat & it’s useless thy put me thru to their specialist team who are also useless I’ve been waiting for an email from pp for over a month now & not heard a thing ! Try treating your customers properly pp because your a disgrace !
Theresa Sloyan
23 April 2024
Comment from uk.trustpilot.com
I just had reason to contact Paddy Power. Using the messaging system Dario helped me and my issue was completed in just a few minutes.
Roy Farrow
23 April 2024
Comment from uk.trustpilot.com
Live casino roulette cheatsI don't know how they do it, but Paddy Power are very clearly cheating on live casino roulette. Perhaps it's the magic ball (which does exist if you google it), but something is clearly not right hereI always play the exactly same numbers and leave the exactly the same numbers out.Just 8 numbers left out (this is 100% true)Out of those 20 sessions the 8 numbers I've left out have come up 47% (when it should average 21.6%). Nearly 1 in 2.Needless to say, ALL 20 sessions have ended quickly and in a loss. Conversely, I have 8 big winning numbers on the board, which have come up 7% of the time. How on earth can 8 numbers left out come up nearly 7 times as often as the 8 winning numbers?????A bunch of cheating scam artists who need to be closed down.
Consumer
23 April 2024
Comment from uk.trustpilot.com
Very friendly staff are reviewing my case as my son spent over £2000 out of my bank while sleeping
Maher
23 April 2024
Comment from uk.trustpilot.com
Paddy Power, unfortunately, is a dirty casino, just a scam. They will never give you any chance to win. They have terrible control of the magnets in roulette. I believe that all casinos are owned by one person, because I have the same dealers in all the casinos of the world. The same people, unfortunately, and I do not know why.
noel
22 April 2024
Comment from uk.trustpilot.com
Thieving crooked bastrds. Absolutely crooked cheating bastrds, pure evil.played blackjack, didn't win a hand, lost £110, how they keep getting away rigging the hands is beyond a bloody joke. Slow dealing cards yet again, dealer 2nd card not turning over properly when I have stuck, I get 20, dealer gets 21 in 6 effing cards, twice in a row dealer got blackjack 3 hands in 4. Only on paddypower does this happen, never on any other site I play on. I don't mind losing but I expect a fair play but with paddypower it's just TAKE TAKE TAKE ALL THE BLOODY TIME.Enough is enough, never play any games on this crooked site again. Regulator just allows this to happen regardless of the complaints they receive. Rtp 99.2% is supposed to reflect the returns to player ,BUT IT IS ALMOST 100%BACK TO PADDYPOWER EVERY BLOODY TIME. STAY AWAY FROM THIS CROOKED EFFING BLOODY FIXED SITE. YOU WILL LOSE YOUR MONEY.
David Mccafferty
21 April 2024
Comment from uk.trustpilot.com
Had a query about a withdrawal on my account which was dealt with and fully explained to me in a matter of minutes. Wish all companies were as good as the agents at paddy power
jack brown
21 April 2024
Comment from uk.trustpilot.com
Customer service is absolutely spot on no faults at all explained everything thoroughly was very polite and helpful i spoke to marcello
Karl
21 April 2024
Comment from uk.trustpilot.com
Best betting site by far and the staff are a pleasure to talk with. They sort sny problems straight away thank you priya
Scott Sparkes
20 April 2024
Comment from uk.trustpilot.com
Had problem logging back in but was dealt with quickly and properly with minimal fuss
Tanya
03 May 2024
Comment from uk.trustpilot.com
Paddy power is a ‘gambling site’ but when playing slots you get little to no bonus rounds whatsoever and no wins on 95% of your spins. Would not recommend the site whatsoever. JOKE.
Paddy power is a ‘gambling site’ but when playing slots you get little to no bonus rounds whatsoever and no wins on 95% of your spins. Would not recommend the site whatsoever. JOKE.