Paddy Power PLAYER REVIEWS(3043)
Sam Fraser
20 April 2024
Comment from uk.trustpilot.com
If your here trust your gut and use a different bookie, firstly paddy has a lot of issues like not settling bets correctly, never offering cash out when your bets doing good, terrible odds and all their “boosts” are worse odds than normal selection on other bookies.Now for the slots, very easy to tell they’re made for A DEFINITELY house win, if you get a bonus you’ll see how suspiciously bad it is and how little you get (THATS IF YOU GET A BONUS) they never hit no matter what day, time, game you play or however long you play for you will receive nothing… your first big win will be after paddy has made 3x minimum of what they gave you. Please avoid
Chris Banks
19 April 2024
Comment from uk.trustpilot.com
As a novice I made many mistakes in the sign up Tarun has quickly and patiently resolved my issues . Nice to have such a pleasant person to help me out . Thank you and have good day
Damo Bannon
19 April 2024
Comment from uk.trustpilot.com
I had an issue and spoke to a member of the support team DEVIN!! Was really helpful worked his quickest to resolve the issue for me and replied in quick time while they were really busy he was really friendly and professional about the situation and made it an easy process I highly recommend paddy power for people who like to gamble and praise devin for his help and support and think there whole support team should strive to be as helpful and professional as he was
Mostafa Nadri
19 April 2024
Comment from uk.trustpilot.com
A finished basketball game was there for more than 6 hours. Anyone who doesn't know how to bet and lose, how dirty Paddy Power is. I was winning the other game 5 times, my bet was locked, while my team was losing, I wanted to bet and I won that game.
LiamC
18 April 2024
Comment from uk.trustpilot.com
I needed to get information and I was dealt with very quickly and very efficiently. Brilliant experience
Sibongile moyo
18 April 2024
Comment from uk.trustpilot.com
Thank you for your fast respond to my request, it didn't take much time to be helped with the agent,Thank you Charlotte so much.
Easy Electrics
18 April 2024
Comment from uk.trustpilot.com
I was reactivating my account, yes it took some time with online chat, but it was very thorough, which it should be, for responsible gambling and all that. Overall a good experience, thanks to Erika.
Adam Reynolds
18 April 2024
Comment from uk.trustpilot.com
Daniel the customer representative was brilliant. He was quick in his replies and correct with his answers! Very pleasant experience!
Harry Clark Burgess
16 April 2024
Comment from uk.trustpilot.com
They've become so obsessed with bet builders and forgotten about the customers who do accas. Conveniently for them as BB are hard to win. Their wheel of fortune soon as lands on £100 cash it then goes in reverse fro a 10p scratchcard. Lost my bets after 7 years or more as a customer.
Mick Ohare
16 April 2024
Comment from uk.trustpilot.com
Since my last review ,,,,,,,,must be at least 6 weeks on pp spins ,wait for it ,,,,,,,,,,,,,,,,,,,,a kin 10p scratchcard ;not a winner by the way ,,,,,,,,,avoid
noel
15 April 2024
Comment from uk.trustpilot.com
Absolutely crooked cheating bastrds.yet again I decided to play bloody blackjack, RTP 99.2% is for paddy crooked power. big effing mistake ,lost over £100, 14 hands, won 1 disgraceful.never again will I play in this crooked effing site. Enough is bloody enough. Closing account for good . STAY AWAY FROM THIS CROOKED SITE READ REVIEWS, IGNORE MOST 5 STAR REVIEWS, FAKE FAKE FAKE.
M K
15 April 2024
Comment from uk.trustpilot.com
I had Kayla to help me sort out my account as I didn’t have access to it she was quick and efficient and I really loved that
Karina Macmillan
15 April 2024
Comment from uk.trustpilot.com
Such a silly mistake on my behalf. Maria at Paddy Power delt with my query quickly and with patience. Highly recommended.Thanks again.
Consumer
15 April 2024
Comment from uk.trustpilot.com
How thy treat loyal customers is a disgrace , I took the gaming & poker off my account & the next day my account is blocked I’ve had 6 or 7 online chats with them & there expert security team what a joke that is ! After every chat thy say we will send email to let you know what’s happening with your account again nothing joke company stay clear
Martin Makonese
14 April 2024
Comment from uk.trustpilot.com
Thanks to Rahul for your help. Ready nice person to chat with. I was helped on change of email address and account verification. The process was made simple by Rahul. Really appreciate and Rahul you deserve a 5 star for your help
chris page
14 April 2024
Comment from uk.trustpilot.com
Opened account to make one off bet on Grand National. They were happy to take my bet. However irrespective of the many ways they have tried to help me do this. Every method fails. Its not like I am money laundering. I simply want my messily bet with winnings (£50 bet- £52 won) back. Horrible experience just to get £2 back.
jim saddington
14 April 2024
Comment from uk.trustpilot.com
It obvious the people dealing with betting queries dont understand betting. I had a bet on Saturday and took 14/1 about a horse, it was placed at 28/1 so I should have been paid our at 28/1. I got 14/1.Ironically I had a bet earlier i the day, took 9/2 place at 5/1 got paid at 5/1. The person dealing with the query couldn't see similarly and just kept telling the bet was settled correctly. CLUELESS. I have closed my account. Not that that concerns them, plently of other book makers. PS while i was studying for yesterday I noted that the majority of PP early prices were 2 points lower than the majority of other leading bookmakers....Outrageous.
noel
14 April 2024
Comment from uk.trustpilot.com
AVOID AVOID AVOID. DO NOT PLAY SLINGO LUCKY PANTS. ABSOLUTELY BLOODY FIXED. LOST OVER £100, NOT COMPLAINING BECAUSE I LOST THAT'S THE CHANCE I TAKE BUT WHEN THE PAYOUTS ARE VIRTUALLY NIL, IE, STAKED OVER £65 TRYING TO GET 1 NUMBER, SO GAVE UP.THIS IS WITHOUT A DOUBT THE MOST CROOKED FIXED ONLINE SITE I HAVE EVER PLAYED ON. TAKE TAKE TAKE IS THEIR MOTTO.STAY AWAY FROM THIS CROOKED EFFING BLOODY FIXED SITE. YOU HAVE BEEN WARNED.
Gc
14 April 2024
Comment from uk.trustpilot.com
Registered and deposited and then account frozen saying I’m in a different country and spent 3 days trying to resolve and nothing no one to call, they take you money and then feeeze accounts to stop use of deposit bonuses. Very rude and never resolve any issue. Have screenshots of conversations and how useless they are
Steve Perry
14 April 2024
Comment from uk.trustpilot.com
They advertise their chat to someone option as speedy..hahaha. what a bloody joke. I have spent hours on there trying to resolve an issue only to be passed from one department to the next. who don't even have the decency to chat with you..and just display a message saying issue resolved and cut you off.
Gee geoghegan
13 April 2024
Comment from uk.trustpilot.com
From someone who does gamble or put bets on (don’t even know how to) I decided to create an account today for the grand national so I could put some on. I tried to create an account and was told the details have already been used for an account? I went to live chat to be told they will create me an account so I sent the details that were required, to be told there is already an account with those details and they can’t help me this is impossible I’ve never made a betting account??!! FRAUD
matthew Anderson
13 April 2024
Comment from uk.trustpilot.com
Had to get help in reactivating my old account which didn't really use had the lovely help of an agent Adriana amazing agent and help should get a lot of praise I hope 🙌
Mark Carter
13 April 2024
Comment from uk.trustpilot.com
With all the time I spend enjoying playing at paddy power , I have always enjoyed how fair the staff have been with me, and how lucky I have been there, great gambling community, thank you guys!!Mark
Nicholas Bell
13 April 2024
Comment from uk.trustpilot.com
Great customer service. Of all bookmakers, this customer service experience was the best. Thanks Naveen, a pleasure talking to you and thanks for the prompt resolution.
Mark Trehar
13 April 2024
Comment from uk.trustpilot.com
I had problems withdrawing my winnings the online agent Abhilash was very patient and talked me through the process.
Barbara Cullen
13 April 2024
Comment from uk.trustpilot.com
Had an issue with a bet and Adam was incredibly helpful, polite, pleasant and helpful. My issue was resolved and explained in moments.
Brian Wilson
13 April 2024
Comment from uk.trustpilot.com
The service I received from Rakesh was perfect and could not have asked for anything more. He was knowledgeable and an asset to the company. Well done and thank you again.RegardsBrian.
Donna Payne
13 April 2024
Comment from uk.trustpilot.com
Odds on bingo are so poor! Despite playing every day twice a day I’m lucky if I get 1 win a month, yet same players win day in day out multiple times a day! Got me wondering if they’re BOT players??Time to find a new site!!
Daniel Carrick
13 April 2024
Comment from uk.trustpilot.com
Customer service is shockingly poor. Never available and you have to wait. If you don't respond as soon as they appear then they close the chat anyway.
Susan Smith
13 April 2024
Comment from uk.trustpilot.com
Bit tricky to get to what I wanted but once there very quick on responding and very apologetic for issues I was having and trying to get problem solved.
Danny Miranda
13 April 2024
Comment from uk.trustpilot.com
Thanks to Somana who was a great help in helping me to login as I had verification issues. I had submitted the documents over and again but there was no update or any outcome. Got in chat with Somana and this person was a great help. Somana deserves appreciation and award as employer of this month ❤️
Luv flowers
13 April 2024
Comment from uk.trustpilot.com
I've not used Paddy Power for a number of years. After not being able to gain access and using the chat - the advisor was very thorough with what was required for me to gain access. Felt confident that this site can be trusted.
Paul Norris
12 April 2024
Comment from uk.trustpilot.com
Froze my account with money in it as I haven’t been on in a while, sent everything they have asked for but still account has been frozen, DO NOT USE
James
12 April 2024
Comment from uk.trustpilot.com
Oh no, so close! Eek can't win em all, tomorrow's another dayAlso your interface is unresponsive and cumbersome
Richard Read
12 April 2024
Comment from uk.trustpilot.com
Live chat was such a helpfully tool sumana was so helpfull and got my issue resolved in friendly and timely manner
Mark Petruska
12 April 2024
Comment from uk.trustpilot.com
Rubbish site deposited 120 in one day not 1 scatter bonus player the money on same game thought I mite Ave got one bonus but the reels Ave a habit of jumping when 2 scatters on board absolutely the most rubbish site my account is down over 500 in 6 months
Trasca Mirel
12 April 2024
Comment from uk.trustpilot.com
This guys are coming from another world, so professionals and super super fast.Thanks a lot Zeliko
Cindy
12 April 2024
Comment from uk.trustpilot.com
My acct needed verification. Kartheek was so helpful and my acct is now authenticated. yay
Grant Mansfield
12 April 2024
Comment from uk.trustpilot.com
Do not trust this site, we had money transferred out of our bank account via pay pal, deposited into pp and then withdrawn all in a couple of minutes. £750 was taken and it took weeks of complaining until our money was returned. Look elsewhere.
Lorraine
11 April 2024
Comment from uk.trustpilot.com
Have been with paddy power a lot of years with no problems until I couldn’t access my account, forgot password etc. the assistant was very patient and good at explaining how to get back on to it.
Lisa Roome
11 April 2024
Comment from uk.trustpilot.com
Staff are polite and very helpful with every query, paddy power look after there customers, gaming on here is fun and better chances of winning.
Bekkiella
10 April 2024
Comment from uk.trustpilot.com
First of all I would like to say I enjoyed my time with paddy power I deposited a lot enjoyed the games and sports betting and withdrew a lot all without fault ! One day my account suspended they want to check my details (again this had already been done ) I thought ok no worries sent what they asked for TWO weeks later my account is still suspended no emails no correspondence. When I speak to them on the chat my account is in a que . Absolute farce
Des Murphy
10 April 2024
Comment from uk.trustpilot.com
I needed quick and professional assistance to resolve an issue in setting up my account. I dealt with Manidhar in the customer service team and everything was sorted in a careful and helpfully manner. This excellent customer service made all the difference 👌
Mark O Connell
10 April 2024
Comment from uk.trustpilot.com
Dunno how this casino is average has anyone seen there jackpot prize line ya can put €20 euro on it and get lowest or prize on the wheel or bet builders that have one leg to let you down or really high odds put in with low odds …. They make all there sports look like draws with there low odds also when you put on a bet they will take most of it and leave the lowest amount possible to start with I call it the draw app that nothing works out only draws with little to no money back on matches more draws than anything else well known
Steve
10 April 2024
Comment from uk.trustpilot.com
I’ve been playing with paddy power some time now. Never been a problem up till now! I’ve made a withdrawal of £2000 and they keep cancelling it! They are quick to take your money but won’t pay it out! Bating in mind I’ve made other withdrawals after this £2000 and I received them.When speaking with their customer service on chat I’m told a bunch of lies everytime. That’ll I’ll receive the money in 2-5 days and then it changes to 1-4 days. I was then promised this morning that I would have the money in 2-5 hours! Absolute crooks! Stick with the legit casino sites people! THEY WILL NOT OAY OUT!!
Anna Gladysz
10 April 2024
Comment from uk.trustpilot.com
Those rats should be banned from trading.This site most accurate the company who owns it shouldn't be able to continue to steal from people.those criminals should be prosecuted for thetf.Bunch of dirty scamming thieves without honor and dignity.Highly recommend to avoid those thieves.
jack smith
09 April 2024
Comment from uk.trustpilot.com
the agent sorted my issue and explained everything clearly and quickly , top marks Paddypower
hujnm jnm
09 April 2024
Comment from uk.trustpilot.com
The law requires the RTP of their slots pay out their RTP but they pay out exactly NOTHING when they are LEGALLY REQUIRED TO PAY OUT THEIR RTP. You can put literately THOUSANDS IN AND GET NOTHING BACK. ILLEGALLY OPERATING SITE THAT I HAVE REPORTED TO THE GAMBLING COMMISSION Don't even get me started on their automatic "deposit limits" them trying to tell me me what to spend MY own money on an absolute complete NANNY STATE, they think I've gambled too much, it's none of their business, I will spend my own money on what ever I want.Obviously they are LEGALLY required to pay out their RTP but cut you off via deposit limit after they take all your money, imposing the deposit limit right before their legally required to pay 95 percent of it back. ABSOLUTE THIEF'S.
Chris
09 April 2024
Comment from uk.trustpilot.com
Not like the fake ads they use.This company will drain your money They have scatter in their games but never hits. Been playing for years and never win more than the bet I put on. How do these companies get away with it.
Chris Newton
20 April 2024
Comment from uk.trustpilot.com
Very easy to use the app and very clear to read always been fair with me sometimes my horse has fell at the 1st or clipped heals and my money has been refunded .would recomend paddy power to anyone.
Very easy to use the app and very clear to read always been fair with me sometimes my horse has fell at the 1st or clipped heals and my money has been refunded .would recomend paddy power to anyone.