Paddy Power Review

First time I’ve had an issue regarding withdrawal,to do with a new card,was resolved quickly + efficiently,

Reply

Had troubles with sign up £50 free beta. Don’t get them. (I actually forgot to enter code) and I contacted customer service via messaging them (which you can’t do on other betting apps at all. It’s email only) and they sorted it for me. Really really helpful and quickly. Great customer care and service. And favourite betting app now.

Reply

They are really friendly and approachable, always a positive outcome to my queries or requests

Reply

What a con.. Raise your stake and get far in slots then nothing comes. Cash collect only comes if you receive less that your stake.A massive f*** you to this site and burn in hell..Absolute scumbags

Reply

I had struggled to have a conversation with someone previous to chatting with Adam, who went way beyond what I would usually expect/ be used to from chatting to customer service individuals and really helped me to access my account again. Thanks!

Reply

Daryl was excellent and dealt with my query quickly and efficiently.Unfortunately Paddy Power on the whole are a complete joke.Having firstly suspended my account because I had similar details to someone who asked to be permanently excluded, it then took them three weeks to reactivate it after realising I wasn’t the person who asked to be permanently excluded, only for them to close my account a week later for exactly the same reason.It’s a shame as they have some decent promotions, but not worth the hassle if you have a common name as you’ll spend more time on to their customer service team trying to sort their cock-ups out than you will do gambling.

Reply

I think Paddy Power are one of the better online betting sites. Always fix any problems quickly and pay up instantly. Unlike others who take ages to pay. That’s why I don’t use them.

Reply

Terrible site for gaming,avoid by all means. You win nothing,no matter how much you bet,they just take, take, take…Worst site ever, daylight robbery!!

Reply

Had issues updating bank card for weeks. Ramakanth was amazing and helped within half an hour, what others struggled with. Ledge!

Reply

Hi thankyou for all the help ,you’re staff are brilliant and quick at solving any issue quick

Reply

Easy to chat with an agent who resolved my issue so quickly thanks so much naveen c

Reply

As good as they get, and more than helpful if you have any questions around your bets and the results

Reply

AVOID AVOID AVOID THIS CROOKED EFFING BLOODY SITE. ITS bad enough playing slingo games that do not payout, but just played 14 hands of blackjack, didn’t win any bloody hand.Started at 20p ,kept doubling up , big mistake. Dealer had blackjack 5 times in a row.lost over £100Cards not turning over properly, as they should do.Absolutely bloody fixed,.Read this review, and make your mind up.paddypower will never get another penny from me.Enough is Enough, closing bloody account.

Reply

Unfortunately yesterday i lost my very expensive reading glasses. After looking and checking at home I retraced my movements, so this morning I remembered I was in paddy powers in wexford town. Tom and all the staff are so good, as are the shop at the other end of town. I’ve had a very long conversation with a girl called Sheba. This girl went above and beyond get through to the shop in question. She did get through to the shop and my glasses are there. Big shout out to Sheba.

Reply

Some of the worst customer service I think iv experienced. After messing up my bet, they claimed they couldn’t do anything about it. When it evident they could have. Then asked where to go to make a formal complaint and was completely ignored. Horrible unreliable service and shocking customer interaction with help services.

Reply

Had bet 1 letter error fun instead fin and bet declined. Ac then suspended and and declined bet of 80 at 6/1 when balance was over 100 credit.

Reply

I asked for a price on top goalscorer market for Ivan schranz in euro 2024. Traders came back (very quickly) and said they can’t give me a price on him. Talk about laziness, the prices in Paddy powers are not competitive. I’ve sky net prices and service is much better. I’ll take my business elsewhere

Reply

I am a Paddy Power account holder and bet on horse racing via the Racing Post App.My account was £39:09 in credit and had an ante post on English Oak at Royal Ascot (this won). Last Monday I logged in to place my bets for Tuesday and found I had been hacked and my account was 0:01p with the English Oak bet still to be run. I immediately contacted Paddy Power via the only resource possible, text chat (waste of time). The upshot was they acknowledged fraudulent activity and put my account on suspension. The following day they decided to pay what was in my account £39:09 and close my account permanently.I then contacted again and nicely stated I wasn’t happy but if that’s the case then I would like the English Oak bet to be Honoured and put the £39:09 in to my bank account that’s on the Paddy power account.I was fobbed off and when I contacted on Friday (after English Oak won), they said a new case has been opened.Tonight (24/6/2024). I contacted to see what was happening for I have had no further correspondence.They said the final decision of closing my account and retaining of my funds were final and no way of appealing or contacting voice to voice. All they said was they could offer advice on Safer Gambling. I said I only bet what I can afford to lose and given I was in profit then that’s safe. Charlatans!. Do Not Bet or have an account with these

Reply

Awfully stupid company who make mistakes constantly then blame the customer… Slow laggy app, worse I’ve ever used, customer service team is the most useless in existence, overall a shameless greedy little company of nobody’s, least I profited from their idiot mistakes, haha enjoy my negative account you C***s

Reply

Pravallika was a great help, taking details in terms of money not being credited to my account from blackjack promotion. Was very understanding with my case and was quick to respond to my messages. Hopefully all will be resolved soon

Reply

I was fully verified 2 years ago. I submitted driving license, passport, proof of funds and proof of address. (They only requested these documents after a big win … very suspicious) I then went through the process and verified myself and played for around 12 months where I wasn’t really winning anything, very minor withdrawals of £100 at most here and there. I then got a big win and paddy power asked me to submit all documents again and put a freeze on my account until I provide them with the same documents already submitted previously … again very suspicious after a big win. £230,000 wagered in just 12 months at paddy power but out of principle I won’t be playing with them again. Constant re upload of documents. You get fully verified and then you have to start it again every time you get a big win. It’s ridiculous . Horrible company.

Reply

whatever you do if you win anything big on paddypower (£300) stop playing because they will drain back whatever you have won before they give you any good wins… they need looking into right scammers

Reply

Absolutely disgusting.. £100 quid on 40 pence stake an i cant even have one bonus on fishin frenzy.. nah mate u can stick ya casino.. all take take take take..

Reply

Best prices esp. horses. Main thing is their elite customer service which even during busy, hectic days they sort out your issues fairly. As far as bookies go I wouldn’t waste my time and money anywhere else.

Reply

great app, great customer service, great promotions and giveaways, would choose this one over any other slots app

Reply

Fake promises of promotion to get you in then once your in they don’t give you the promotion nothing but a con

Reply

I love. Playing. Paddy powers. Your. Staff. Is. Very. Helpful and. Quick. On helping. Me. Out. On. My. Message about. My. Win. On. My. Horses. I always. Tell. My. Friends. And. Family. To. Go. To. Paddy. Powers. Do a wee bet are spin ur guaranteed to wee an thanks for your help

Reply

I needed to re-activate my account and verify documents. Salman was very helpful and got everything sorted. WS also clear about how long it would take to check my documents so I didn’t feel I was being ignored. Cheers

Reply

Prathyusha was very helpful after waiting almost 2 hours, very helpful as I was frustrated with my first agent and she resolved everything no hassle at all

Reply

Paddy Power are just the best over and above other online betting and all your team are so so helpful and polite, today I had the pleasure of chatting to Jenna, she resolved my query right away… Many Thanks as always

Reply

Be aware Paddy Power include a stake return in their advertised odds. Looks good but may get better odds with another bookmaker. Bit like the Irish economy airline..

Reply

As part of the group that owns several others PaddyPower allegedly said that I’d requested permanent exclusion false accusation because even gamstop and gamcare said I was only registered for self-exclusion for 5 years. They also closed down my accounts associated with the parent company flutter.com which own skybet betfair etc. Liars flutter never reply to my emails. It’s most likely because when I won a few hundred pounds I withdrew it

Reply

Had a slight issue with a money back free bet offer but PP customer service resolved the issue immediately. Excellent service and great offers if you fancy a flutter

Reply

The agent named roka was so very helpful and sorted what I needed straight away I can’t thank them enough

Reply

This company have blocked my account because of over sensitive staff and 5 days later am still waiting for a review to happen.

Reply

All games are fair and had some really wins… payouts quick and easy… any issues are dealt with quick and efficiently by the chat bot or agent… Best site I’ve ever played

Reply

Very good communication very helpful my account was sorted out in minutes.10/10 great deals too

Reply

Nicole was very helpful and pleasant . Nicole attended to my problem and got it all sorted out and paid out for me . Thank you Nicole and Paddy Powers for your friendly sufficient service.

Reply

Good variety of markets compared to most other apps

Reply

I had a recent experience with an agent named Daniel and he was absolutely superb to deal with. Very helpful and understanding. Deserves a promotion in my opinion!! ☺️👍🏼

Reply

So, I’ve been with paddy power for quite sometime. Usually only to do bets/lottery. A while ago I started playing the games, however never won a bean kept taking from me. I decided to ban myself from playing the game section for a year. The hear was up and thought I would have a dib. No word of a lie over a period of 2 days I spent over £100 did not have any build or wins and had 2 bonuses giving me pennies. I have now banned myself from the games for the foreseeable. Absolutely terrible site that just takes, no game play for your money. I have played more 2 star sites and won /bonuses etc. Just greedy! Il stick to only using pp for bets and lotto from now on. Only that way will I feel less robbed as its done online for the world to see not behind doors where they just take!! Stay clear I would if I was you

Reply

STAY AWAY FROM THIS CROOKED EFFING BLOODY CHEATING BASTRDS.SITE IS SO OBVIOUSLY FIXED, PLAYED TOTAL 21 BLACKJACK HANDS ,DIDNT WIN ANY HAND. THIS GOES TO SHOW THAT THIS IS THE MOST CORRUPT AND OBVIOUSLY FIXED SITE THERE EVER OS. I AM REPORTING THEM TO THE GAMBLING COMMISSION ,AS THIS CAN NOT, I REPEAT CAN NOT EVER HAPPEN IF IT IS NOT FIXED.

Reply

Signed up to Paddy Power for a promotional offer.I won the bet and they never gave me my Free bets.I have taken screenshots of both the terms being completed and my bet winning.Their customer service is a bot that isn’t useful at all. Avoid this company.

Reply

Terrible company. They lure you in with a promotion then when you ‘win’ they will point out why you somehow breached the terms in a tiny bit of small print. I planned to use this platform to have a few fun bets but instantly deleted my account after they did this. Only have a few small bets during big tournaments and this is the worst platform I’ve ever used.

Reply

Many people contact companies dissatisfied with service etc. and they can become frustrated talking to ‘robots’ or being asked to repeat verification and process but with PADDYPOWER one gets to ‘talk’ with an actual person who can overcome sarcasm and frustated retorts by a complainant such as I was but my problem was solved satisfactorily and I regretted my comments accordingly and apologised and the person dealing with my problem wished me well and attained a rethink result on whether to stay or not with the company. All’s well that ends well n’est pas.

Reply

I signed up and was supposed to get £30.00 free and 100 spins,I’ve not received any as apparently I didn’t do sign up properly. I have been told that I won’t be receiving any. Then they told me that it was technical issues with it,they said I would get it manually put in to my account but now their saying that I didn’t do sign up properly. Total rubbish, they won’t even reimburse me the £10 I wagered.

Reply

The customer service rep (Pooja) is a useless idiot and completely incompetent in doing simple tasks. I opted into a promo, wagered the correct amount but did not receive my free spins. PaddyPower (Pooka refused to credit the free spins and I wasted 1 hr of my life.

Reply

Just received fantastic customer support from Paddy Power (Andrew) who followed up on my enquiry, and after our communication of approx. an hour with the on-line chat, all my issues were resolved. So appreciative of his support and professionalism. I’m a happy mann.

Reply

Very good customer service (online chat) resolved my issue then and there

Reply

Everytime I have a problem it’s always resolved with an answer wether it’s right or wrong in as quick a time as possible thank you

Reply