Paddy Power PLAYER REVIEWS(3273)

OD
30 April 2024
Comment from uk.trustpilot.com
To be honest Paddy used to be a good site but it's an absolute take on now. Cash out is always frozen, cash outs are much lower than they should be, poor odds , the casino games never pay out. I put £300 into some games and got £20 back. The bonus games never kick in and when the game looks like it's going to pay out an error always occurs coincidentally. Those pragmatic games are terrible for a pay out. Paddy is terrible! Bet builders always freeze, the winning parts of the bet builder are never ticked green so Paddy power doesn't have to offer a cash out.Luck of the Irish! Ha...you should be ashamed to call yourself an Irish company.Hopefully you get investigated. I'm absolutely disgusted with playing your site. Played the same game on Sky bet and won £245 then £50 more.. also your £5 offer if you spend £100 on games is a joke.Paddy is putting restrictions on accounts so people can't win.Also the higher the stakes the better the chance of winning the jackpot....scam!

dolittledr
29 April 2024
Comment from uk.trustpilot.com
Another greedy scam casino/website. Poor return on slots,I got 25 free spins but the same slot i played 2 minutes before with money worked,but now it wont with the free spins?????. Then theyre message support doesnt load. HOW ON EARTH DO THESE PEOPLE GET AWAY WITH THIS!

noel
29 April 2024
Comment from uk.trustpilot.com
Crooked cheating bastrds. Played blackjack never won a fecking hand lost over £100.How dovthey keep getting away with it. Slow dealing cards, dealer 2nd hand takes ages to turn over, so obviouslyfixed and Crooked, ie. I double up on £32, dealer 1st card is a 10, 2nd card turns over an ace, but as stated above , took ages to see what dealer 2 nd card was. Crooked cheating bastrds, enough is enough, closing account. STAY AWAY FROM THIS CROOKED EFFING BLOODY FIXED SITE. YOU WILL LOSE YOUR MONEY. READ OTHER REVIEWS.

Adam Tracey
28 April 2024
Comment from uk.trustpilot.com
The woman Debbie on bull street Birmingham city centre her attitude stinks I don't know if she as got a bad home life but she needs to learn how to speak to people

Alan Whitty
28 April 2024
Comment from uk.trustpilot.com
Paddy power are the best of the best. I wouldn’t bet anywhere else and as for the customer service team there a 10/10 excellence is key and they are excellent.

Padington Sachiti
28 April 2024
Comment from uk.trustpilot.com
Just got to a good start when i registered with Paddy Power,vey friendly and helpful customer care services,so far so good for me..

Jan Taylor
27 April 2024
Comment from uk.trustpilot.com
Customer service is second to non very quick and efficient thank you paddy power 👍🏻

James O'Neill
27 April 2024
Comment from uk.trustpilot.com
Scumbag, con of a site game are fixed stay well away ,470 spins ,and a crap one bonus of €1.80 cent back joke ,stay well away ,cheats ,Scumbag

Simon Lydford
27 April 2024
Comment from uk.trustpilot.com
Cash out is a complete ConSomething is happening displayed for hours, untrustworthy betting site, had my bet for 9 months, and hen it gets to the important bit,are being unfair and almost dishonest

Lindsay Wilson
27 April 2024
Comment from uk.trustpilot.com
Had problem withdrawing funds, and got connected with Kevin, who expertly listend to me, And sorted the problem I was having, Very glad to be staying with paddypower, Great payout on first 3 plus winners on some bets excellent 😊

mr r o reilly
26 April 2024
Comment from uk.trustpilot.com
More special offers and best Bet Builder of all the major bookmakers.

Donna Strachan
25 April 2024
Comment from uk.trustpilot.com
Very poor customer service. I placed a bet a week ago and when I tried to log back into my account for winnings my account was blocked. I contacted then and they said my account had been suspended 2 years ago even though I managed to log in and deposit more funds. I’ve contacted them now on their ridiculous system about 4 times now, having to go through the same thing over and over again. They eventually sent me an email which I responded to which was then blocked. Don’t use this company!

Cezar Andronic
25 April 2024
Comment from uk.trustpilot.com
Wow, one of the best bonus games ever had here today, 2 pounds spins and bonus game gave a total of 2250 X, finally thanks paddy p

Sean O'Donoghue
25 April 2024
Comment from uk.trustpilot.com
Although my issue wasn't yet sorted the support staff have been very kind and patient, whereas I probably have not been. Very professional, thanks to Aryan, Joy, Sandeep and Charlotte for putting up with me. As it's not fully resolved I'll be back 😀

lori b
25 April 2024
Comment from uk.trustpilot.com
Julia and the app itself great and friendly always ready to help especially Julia lovely women

Mr Henry Mckerlie
24 April 2024
Comment from uk.trustpilot.com
I was a bit out of control with my gambling but after contacting the site I feel I can control myself now the operator was very helpful asking me the right questions and helping me think about how to change my ways and think positively,a very big thank you to the operator (Josh)

noel
24 April 2024
Comment from uk.trustpilot.com
AVOID AVOID AVOID THIS CROOKED CHEATING EFFING BLOODY FIXED SITE. PLAYED SLINGO LUCKY PANTS FOR LAST TIME, BIG EFFING BLOODY MISTAKE. LOST OVER £130 ON THIS BLOODY 20P GAME. ITS SO FIXED ITS BEYOND A JOKE. ENOUGH IS ENOUGH, CLOSING BLOODY ACCOUNT. CAN NOT BELIEVE HOW STUPID I HAVE BEEN TO LOSE THIS MUCH .PLEASE READ THE REVIEWS, STAY AWAY FROM THIS CROOKED EFFING BLOODY FIXED SITE. YOU HAVE BEEN WARNED!!!!!!!!!!

Kev Green
24 April 2024
Comment from uk.trustpilot.com
I won a bet builder for fouls. However, PP scammed me by not paying because their technology couldn’t account for a retrospective yellow card for a FOUL. GILCHRIST in Arsenal v Chelsea. Their support tried to bend the definition of foul which was ludicrous. How many people have been conned? Complaint to Gambling Commission on its way. By the way. They ASK YOU TO GIVE A REVIEW if they’ve given you a free get. In short, they are buying reviews which must be against Trust-pilots policies?

david bolton
24 April 2024
Comment from uk.trustpilot.com
Gabrielle, very polite, very quick.Not all my experiences with PP have been as great as this but she is excellent at her job.Many thanks.

Consumer
23 April 2024
Comment from uk.trustpilot.com
Been blocked on this site now for a month over turning my games section off , the next day my account is suspended, I’ve used this site for years & being treated like a criminal!!! I’ve been on & spoke with their chat & it’s useless thy put me thru to their specialist team who are also useless I’ve been waiting for an email from pp for over a month now & not heard a thing ! Try treating your customers properly pp because your a disgrace !

Theresa Sloyan
23 April 2024
Comment from uk.trustpilot.com
I just had reason to contact Paddy Power. Using the messaging system Dario helped me and my issue was completed in just a few minutes.

Roy Farrow
23 April 2024
Comment from uk.trustpilot.com
Live casino roulette cheatsI don't know how they do it, but Paddy Power are very clearly cheating on live casino roulette. Perhaps it's the magic ball (which does exist if you google it), but something is clearly not right hereI always play the exactly same numbers and leave the exactly the same numbers out.Just 8 numbers left out (this is 100% true)Out of those 20 sessions the 8 numbers I've left out have come up 47% (when it should average 21.6%). Nearly 1 in 2.Needless to say, ALL 20 sessions have ended quickly and in a loss. Conversely, I have 8 big winning numbers on the board, which have come up 7% of the time. How on earth can 8 numbers left out come up nearly 7 times as often as the 8 winning numbers?????A bunch of cheating scam artists who need to be closed down.

Consumer
23 April 2024
Comment from uk.trustpilot.com
Very friendly staff are reviewing my case as my son spent over £2000 out of my bank while sleeping

Maher
23 April 2024
Comment from uk.trustpilot.com
Paddy Power, unfortunately, is a dirty casino, just a scam. They will never give you any chance to win. They have terrible control of the magnets in roulette. I believe that all casinos are owned by one person, because I have the same dealers in all the casinos of the world. The same people, unfortunately, and I do not know why.

noel
22 April 2024
Comment from uk.trustpilot.com
Thieving crooked bastrds. Absolutely crooked cheating bastrds, pure evil.played blackjack, didn't win a hand, lost £110, how they keep getting away rigging the hands is beyond a bloody joke. Slow dealing cards yet again, dealer 2nd card not turning over properly when I have stuck, I get 20, dealer gets 21 in 6 effing cards, twice in a row dealer got blackjack 3 hands in 4. Only on paddypower does this happen, never on any other site I play on. I don't mind losing but I expect a fair play but with paddypower it's just TAKE TAKE TAKE ALL THE BLOODY TIME.Enough is enough, never play any games on this crooked site again. Regulator just allows this to happen regardless of the complaints they receive. Rtp 99.2% is supposed to reflect the returns to player ,BUT IT IS ALMOST 100%BACK TO PADDYPOWER EVERY BLOODY TIME. STAY AWAY FROM THIS CROOKED EFFING BLOODY FIXED SITE. YOU WILL LOSE YOUR MONEY.

David Mccafferty
21 April 2024
Comment from uk.trustpilot.com
Had a query about a withdrawal on my account which was dealt with and fully explained to me in a matter of minutes. Wish all companies were as good as the agents at paddy power

jack brown
21 April 2024
Comment from uk.trustpilot.com
Customer service is absolutely spot on no faults at all explained everything thoroughly was very polite and helpful i spoke to marcello

Karl
21 April 2024
Comment from uk.trustpilot.com
Best betting site by far and the staff are a pleasure to talk with. They sort sny problems straight away thank you priya

Scott Sparkes
20 April 2024
Comment from uk.trustpilot.com
Had problem logging back in but was dealt with quickly and properly with minimal fuss

Chris Newton
20 April 2024
Comment from uk.trustpilot.com
Very easy to use the app and very clear to read always been fair with me sometimes my horse has fell at the 1st or clipped heals and my money has been refunded .would recomend paddy power to anyone.

Sam Fraser
20 April 2024
Comment from uk.trustpilot.com
If your here trust your gut and use a different bookie, firstly paddy has a lot of issues like not settling bets correctly, never offering cash out when your bets doing good, terrible odds and all their “boosts” are worse odds than normal selection on other bookies.Now for the slots, very easy to tell they’re made for A DEFINITELY house win, if you get a bonus you’ll see how suspiciously bad it is and how little you get (THATS IF YOU GET A BONUS) they never hit no matter what day, time, game you play or however long you play for you will receive nothing… your first big win will be after paddy has made 3x minimum of what they gave you. Please avoid

Chris Banks
19 April 2024
Comment from uk.trustpilot.com
As a novice I made many mistakes in the sign up Tarun has quickly and patiently resolved my issues . Nice to have such a pleasant person to help me out . Thank you and have good day

Damo Bannon
19 April 2024
Comment from uk.trustpilot.com
I had an issue and spoke to a member of the support team DEVIN!! Was really helpful worked his quickest to resolve the issue for me and replied in quick time while they were really busy he was really friendly and professional about the situation and made it an easy process I highly recommend paddy power for people who like to gamble and praise devin for his help and support and think there whole support team should strive to be as helpful and professional as he was

Mostafa Nadri
19 April 2024
Comment from uk.trustpilot.com
A finished basketball game was there for more than 6 hours. Anyone who doesn't know how to bet and lose, how dirty Paddy Power is. I was winning the other game 5 times, my bet was locked, while my team was losing, I wanted to bet and I won that game.

LiamC
18 April 2024
Comment from uk.trustpilot.com
I needed to get information and I was dealt with very quickly and very efficiently. Brilliant experience

Sibongile moyo
18 April 2024
Comment from uk.trustpilot.com
Thank you for your fast respond to my request, it didn't take much time to be helped with the agent,Thank you Charlotte so much.

Easy Electrics
18 April 2024
Comment from uk.trustpilot.com
I was reactivating my account, yes it took some time with online chat, but it was very thorough, which it should be, for responsible gambling and all that. Overall a good experience, thanks to Erika.

Adam Reynolds
18 April 2024
Comment from uk.trustpilot.com
Daniel the customer representative was brilliant. He was quick in his replies and correct with his answers! Very pleasant experience!

Harry Clark Burgess
16 April 2024
Comment from uk.trustpilot.com
They've become so obsessed with bet builders and forgotten about the customers who do accas. Conveniently for them as BB are hard to win. Their wheel of fortune soon as lands on £100 cash it then goes in reverse fro a 10p scratchcard. Lost my bets after 7 years or more as a customer.

Mick Ohare
16 April 2024
Comment from uk.trustpilot.com
Since my last review ,,,,,,,,must be at least 6 weeks on pp spins ,wait for it ,,,,,,,,,,,,,,,,,,,,a kin 10p scratchcard ;not a winner by the way ,,,,,,,,,avoid

noel
15 April 2024
Comment from uk.trustpilot.com
Absolutely crooked cheating bastrds.yet again I decided to play bloody blackjack, RTP 99.2% is for paddy crooked power. big effing mistake ,lost over £100, 14 hands, won 1 disgraceful.never again will I play in this crooked effing site. Enough is bloody enough. Closing account for good . STAY AWAY FROM THIS CROOKED SITE READ REVIEWS, IGNORE MOST 5 STAR REVIEWS, FAKE FAKE FAKE.

M K
15 April 2024
Comment from uk.trustpilot.com
I had Kayla to help me sort out my account as I didn’t have access to it she was quick and efficient and I really loved that

Karina Macmillan
15 April 2024
Comment from uk.trustpilot.com
Such a silly mistake on my behalf. Maria at Paddy Power delt with my query quickly and with patience. Highly recommended.Thanks again.

Consumer
15 April 2024
Comment from uk.trustpilot.com
How thy treat loyal customers is a disgrace , I took the gaming & poker off my account & the next day my account is blocked I’ve had 6 or 7 online chats with them & there expert security team what a joke that is ! After every chat thy say we will send email to let you know what’s happening with your account again nothing joke company stay clear

Martin Makonese
14 April 2024
Comment from uk.trustpilot.com
Thanks to Rahul for your help. Ready nice person to chat with. I was helped on change of email address and account verification. The process was made simple by Rahul. Really appreciate and Rahul you deserve a 5 star for your help

chris page
14 April 2024
Comment from uk.trustpilot.com
Opened account to make one off bet on Grand National. They were happy to take my bet. However irrespective of the many ways they have tried to help me do this. Every method fails. Its not like I am money laundering. I simply want my messily bet with winnings (£50 bet- £52 won) back. Horrible experience just to get £2 back.

jim saddington
14 April 2024
Comment from uk.trustpilot.com
It obvious the people dealing with betting queries dont understand betting. I had a bet on Saturday and took 14/1 about a horse, it was placed at 28/1 so I should have been paid our at 28/1. I got 14/1.Ironically I had a bet earlier i the day, took 9/2 place at 5/1 got paid at 5/1. The person dealing with the query couldn't see similarly and just kept telling the bet was settled correctly. CLUELESS. I have closed my account. Not that that concerns them, plently of other book makers. PS while i was studying for yesterday I noted that the majority of PP early prices were 2 points lower than the majority of other leading bookmakers....Outrageous.

noel
14 April 2024
Comment from uk.trustpilot.com
AVOID AVOID AVOID. DO NOT PLAY SLINGO LUCKY PANTS. ABSOLUTELY BLOODY FIXED. LOST OVER £100, NOT COMPLAINING BECAUSE I LOST THAT'S THE CHANCE I TAKE BUT WHEN THE PAYOUTS ARE VIRTUALLY NIL, IE, STAKED OVER £65 TRYING TO GET 1 NUMBER, SO GAVE UP.THIS IS WITHOUT A DOUBT THE MOST CROOKED FIXED ONLINE SITE I HAVE EVER PLAYED ON. TAKE TAKE TAKE IS THEIR MOTTO.STAY AWAY FROM THIS CROOKED EFFING BLOODY FIXED SITE. YOU HAVE BEEN WARNED.

Gc
14 April 2024
Comment from uk.trustpilot.com
Registered and deposited and then account frozen saying I’m in a different country and spent 3 days trying to resolve and nothing no one to call, they take you money and then feeeze accounts to stop use of deposit bonuses. Very rude and never resolve any issue. Have screenshots of conversations and how useless they are
Mark
30 April 2024
Comment from uk.trustpilot.com
I used the app when going to horse race days instead of going to the bookies because I've lost bet dockets in the past and also the customer service for PP is great through the app.
I used the app when going to horse race days instead of going to the bookies because I’ve lost bet dockets in the past and also the customer service for PP is great through the app.