Paddy Power PLAYER REVIEWS(3273)

Andrew Macgregor
10 March 2024
Comment from uk.trustpilot.com
Signed up to a new Paddy power account & deposited £10 with the promise of 4 x free £10 bets - received the first one having deposited ( & lost) my £10 then received an email overnight saying my account was suspended & i had to verify even though the account was already set up & i had to supply verification. Sent a pic of my driving licence & thought that would be sufficient but then received another email to say i needed to provide a utility bill & a picture of my bankcard!! Absolute joke of a betting site & if they have to be that stringent just to avoid crediting a few free bets then I'm glad that I'm not continuing with an account with them ... like most bookmakers, quick to take your cash but not so quick when it comes to settling up or customer satisfaction

Maria Needham
09 March 2024
Comment from uk.trustpilot.com
I read someone had said paddy has changed I agree defo think it’s changed used to be great always used to win the free spins but now you get nothing win nothing something defo is different Very hard to win anything now shame used to love going in winning me free spins get nowt now

Emma Cannell
09 March 2024
Comment from uk.trustpilot.com
Prompt efficient and fast service dealt and resolved my query within minutes on live chat. Thanks Rishitha! Credit to the Paddy power team

JACK LOMBARD
09 March 2024
Comment from uk.trustpilot.com
Paddy power didn’t resolve my issue when I couldn’t cash out my bet due to errors. When spoke to both the agent and the manager online both could still not help and said don’t rely on the cash out payment . I asked for a deadlock number to persue the topic and they still changed the topic to mention they couldn’t help. So I lost both my stake and my return due to their cash out error. Won’t be placing bets on their site again as you will always get an error when it comes to cashing out. I will mention this to others not to place bets on their site too.

Sonny Sahota
08 March 2024
Comment from uk.trustpilot.com
DO NOT LEAVE MONEY IN PADDY ACCOUNT. FOR NO REASON THEY BLOCKED ME THEN PUT ME THROUGH A TERROR ORDEAL ON ABSOLUTELY USELESS CHAT SERVICE WHERE THEY PLACE A USELESS FRONT LINE OF SUPPORT WHILST THEY SEND YOU AROUND IN CIRCLES UNTIL YOU GET THROUGH TO A HUMAN 2 WEEKS LATER

Ryan Broom
08 March 2024
Comment from uk.trustpilot.com
Sometimes you win but not often enough, and wins are a joke anyhow always small amounts. It loves to take your cash as most casinos do. Years back people had a real chance to win cash but this day and age they just mainly want to take your money. And wins are like rare occasion and bonuses are getting to be no existence. Its more bad than good very very rarely good. Maybe once per 3 months you'll get a decent win if you play every day.

CHRISTOPHER TOWNLEY
07 March 2024
Comment from uk.trustpilot.com
Great betting site and the new super sub improves a lot with the new 5 subs per team ruining ur bets

Lorna Chapman
06 March 2024
Comment from uk.trustpilot.com
Don't bother to use the refer a friend for the reward because you won't get it!And if you try and get it resolved through the chat box, you are kept waiting for hours only to be asked the same question over and over again until you give up!!

Luke Cummins
06 March 2024
Comment from uk.trustpilot.com
Paddy power is a very understanding and helpful platform. I advise anyone to use this app.

Jonny Donaghy
06 March 2024
Comment from uk.trustpilot.com
why can't I give zero stars? Never start a chat with their Indian call centre. Just close it and keep typing Ireland until you get through to someone there. The indian staff are clueless and incapable of solving any problem.

Jason Craig
05 March 2024
Comment from uk.trustpilot.com
Great customer support. Only issue I've had is when football coupon doing well sometimes cash out always suspended but only occasionally

Paul Donoghue
05 March 2024
Comment from uk.trustpilot.com
had a network problem with PP transferring from poker account to main went on there online help chat had a right laugh with the geezer sound as sorted in minutes

James Ridgway
05 March 2024
Comment from uk.trustpilot.com
Hi I encountered a problem with paddy’s wonder wheel I got in touch with paddy power and they resolved my problem straight away thank you paddy power

Eamon Lambe
05 March 2024
Comment from uk.trustpilot.com
My old debit card number was still registered and about to expire. I contacted PP and the matter was resolved very quickly and very satisfactorily. On a more general note I find the PP online betting facility second to none. Sports coverage is excellent and winning selections paid out promptly. With Cheltenham racing coming up shortly I could not live without my PP.

N/a
05 March 2024
Comment from uk.trustpilot.com
Please do not deposit money with this company! I opened an online account and deposited £200 office lottery money into paddy power account in August 2023. The account was showing as suspended when we tried to access it, no contact at all from pp..They had suspended the account and when we spoke to them through online chat they asked for further paperwork which was provided immediately. Account is still not accessible 7 months later! We have tried to raise complaints, contacted via online chat almost daily which takes hours, asked for deadlock numbers to refer to ibas and still nothing but false promises or conversations cut off after wasting hours connecting. This company are appalling! No contact phone numbers, complaints email refuse contact unless customer service online chat have raised the complaint (which they don’t) Ibas cant help without deadlock number. They have effectively stolen our money and blatantly refuse contact.

Mcclane
05 March 2024
Comment from uk.trustpilot.com
Do no waste your time. They kept sending links to upload documents and kept ignoring your emails so no way to withdraw your winnings.

Mark Carrick
05 March 2024
Comment from uk.trustpilot.com
Something has changed at Paddy power as i used to get a few decent wins, but lately its been absolute rubbish with hardly any wins and when you do win its pennies and the bonus when you do get it has been a joke. I've also been getting the free spins every week for the last few weeks and they are a total waste of time and effort. I won't be using these scam artists again and will be closing my account. Its a mugs game and we are the mugs.. falling for there games, so they can syphon your money away.

christopher arrol
04 March 2024
Comment from uk.trustpilot.com
What a load of rubbish avoid at all costs never any wins apart from the odd couple of quid. Never hit the bonus if your lucky you might get it once but crap returns. Deffinately do not recommend

celtic
04 March 2024
Comment from uk.trustpilot.com
i had an issue that was dealt with in record time, i was asked a few simple questions and within minutes the issue was sorted and i can continue playing , i am very satisfied continuing using pp poker

Robert Underwood
04 March 2024
Comment from uk.trustpilot.com
Great site to use. The online chat staff are really nice and very helpful in offering safety tools to enable gambling without the worry of overspending

John Paul Hurley
04 March 2024
Comment from uk.trustpilot.com
Great services was due a weekly rewards club bonus that never came through , chanced my arm on the chat form and once I gave the relative information e.g betting slip number , it was all sorted and quickly too with minimum hassle.

noel
04 March 2024
Comment from uk.trustpilot.com
It's beyond an effing joke.Didn't close account as got open bets. So decided to play slingo lucky pants. Big effing mistake, lost almost £100 playing this crooked game in only 3 games. This is a 20p game, staked over £65 trying to get 1 number in 1 game didn't come in so gave up playing, .never ever again will I play any game on this crooked cheating site, how do they keep getting away rigging the reels, cheating punters every single day. Hope they get closed down and fined for blatant cheating. Bastrds. Update. Played blackjack fir the last time, 25 hands 3 wins, whether it's 20p a hand or £4 a hand result is same, slow dealing cards, dealer gets 21 in 6 cards, absolutely fixed, gets worse and worse, this is last time I will ever play on this crooked cheating Crooked site, Cheating bastrds yet again. AVOID AVOID AVOID STAY AWAY FROM THIS CROOKED EFFING CROOKED SITE.

Kylie Mcardle
03 March 2024
Comment from uk.trustpilot.com
Great customer service when I contacted them and hopefully it’s sorted out I will write another review in due course if it’s not been resolved. Thanks

Dean
03 March 2024
Comment from uk.trustpilot.com
Don't know how this site is still operating. This site is shocking. And theft more than anything.I played 500 pound on fishing frenzy. Big splash. 1.20 a spin. Without a win over 4 pound.Hahaha. Talk about theft. No features atall in sight. So I downed my stake. To 40p. With the last 20 pound guess what the feature came in. And it gave me 4.20.. Hahaha.Iv lost 1000s on this site the slots are rigged to death. This site needs serious attention from the gambling commission.But the gambling commission are letting these thieves get away with this..Guys don't be fooled by paddy power being a big company. It's the biggest thief on the Internet. Steer well clear please. Do yourself a favour. And don't make my mistake. Look at all the reviews. And do nor join this shambles.

Ian Thomas
03 March 2024
Comment from uk.trustpilot.com
February 2015 I decided to gamble safely and as such, placed exclusions on other accounts I held at the time including betfair (who didn't merge under paddys umbrella until September 2015).Keeping only my paddypower account, 10 years of loyalty, even becoming one of paddys pundits, filling in endless surveys for the greater good. Bombarded on social media with adverts and offers, I recently signed into my old betfair account... Where a message popped up reminding me of my decision to be perminantly excluded and that they also extend this wish for exclusion to several companies under flutter including paddypower and skybet but not tombola. Instantly the same message then appeared on my paddypower account.I have spent a total of 18 hours with online chat, repeating the same story and given several reference numbers and each time assured someone in safer gambling team will provide an update. Firstly I was asked to come back and quote the reference and most recently told I will receive an update via email.Although using the same chat system and staff on two occasions I was told incorrectly I should speak to betfair. To be told on betfair that I should only contact them via paddypower.No numbers to call - not a care in the slightest for my loyalty. For being a safe gambler, a paddys pundit. I actually feel betrayed.

Shirley Bell
03 March 2024
Comment from uk.trustpilot.com
Paddy power absolute rip off merchants they need reporting to the official ombudsman you can’t loose every top up the games never ever win it’s a joke don’t know how they have got the nerve to call themselves a gambling company it’s a one way street and they ban you for telling the truth

Oliver
02 March 2024
Comment from uk.trustpilot.com
Joined for 40/1 Arsenal to win last weekend. Required £5 deposit, max stake £1.Deposited £5 & then £15, one of the payments was apple pay other I input my long card number.Upon winning the bet, I did not receive my £40 in free bets. I spoke to customer service who were condescending and ignorant. They kept sending links to the rules but not answering me properly, instead they were insinuating I did not use debit card but I contacted my bank who confirmed I did.Do not join these guys based on their constant promotions. They want to get you in but don’t want to pay out.

Sonny Sahota
02 March 2024
Comment from uk.trustpilot.com
There is no customer service . Outsourced and they pass you from pillar to post . Had an awful ordeal when they made an error and instead of resolving the rep put my account on hold. They did nothing for 1 week and then when I wanted to withdraw they asked for my bank statement (I’ve been with them for 10 years) still no money. To add insult I had to spend 3 hours with a gambling safeguarding person answering the most ridiculous questions about gambling. Never depositing my money to these riff raffs

noel
02 March 2024
Comment from uk.trustpilot.com
STAY AWAY FROM THIS CROOKED EFFING BLOODY FIXED SITE. PLAYED BLACKJACK AGAIN AGAINST MY BETTER JUDGEMENT, LOST 9 OUT OF 11HANDS, LOST OVER £100 AGAIN.ENOUGH IS ENOUGH, ACCOUNT CLOSING. CHEATING CARDS, SLOW EFFING DEALING .BASTRDS.

DANIEL POWNALL
02 March 2024
Comment from uk.trustpilot.com
Great service after admitting a bet was settled wrong all refunded no questions asked and Elisa was a great help , listened an sorted everything out in a flash x

Kieran McLoughlin
02 March 2024
Comment from uk.trustpilot.com
Brilliant customer care team that deal with questions/queries quickly

customer
02 March 2024
Comment from uk.trustpilot.com
Needed customer services today and Abhilash was amazing, great communication and sorted out my issue quickly, thank you 😊

Courtney G
02 March 2024
Comment from uk.trustpilot.com
misled information just to gain a profit, the person in the online chat was no help at all and didn’t even consider what i was saying to him as if he has to power when he obviously doesn’t, don’t usual have a problem but today i have and felt like it was dealt with wromg

MJS
01 March 2024
Comment from uk.trustpilot.com
This is a review of Paddy Power slots, and as an example "Paddy's Wonder Wheel".Firstly, avoid this game, avoid slots on this site in general. The games know exactly how much you have lost, how much you have won, how much you have staked and so on. If you are "lucky" enough to get to the wonder wheel on this game and win anything, you will not hit the bonus again, so withdraw instantly. Another thing to note is the higher you stake the less chance you have of getting on the wonder wheel, so there is absolutely no point in staking over £1.Overall my advice is avoid the slots on Paddy Power, avoid the site in general, it is built to take your money, and it is very good at doing so.

Cezar Andronic
01 March 2024
Comment from uk.trustpilot.com
The worst experience on paddy I have ever had, first casino in UK that is absolutely ripping off customers, I am a casino player for years but never seen such unfairness this site should be banned, never again here, spending thousands to receive once in a blue moon a 10x bonus, disaster here, stay away!

Anthony Harvey
01 March 2024
Comment from uk.trustpilot.com
Well every time I have asked for help the team have been always good friendly and seem to do or fix wot you asked for could not fault them in any way all I know is they have always been a great at helping you with the problem I am asking so there for 5 Stars

Oliver Joseph Farwell
29 February 2024
Comment from uk.trustpilot.com
Online live chat agent Luke was very professional and helpful today

noel
29 February 2024
Comment from uk.trustpilot.com
AVOID AVOID AVOID BLACKJACK JUST PLAYED THIS CROOKED EFFING CROOKED GAME. LOST 10 HANDS ,DIDNT WIN 1, DEALER HAD BLACKJACK 5 OUT OF 7 HANDS, IMPOSSIBLE TO GET THIS, UNLESS FIXED.THIS HAS HAPPENED IN 4 OUT OF 6 DAYS, LOSE 9 IN A ROW, TWICE, THEN 10 LOSE IN A ROW, ALL WITHOUT WINNING A BLOODY HAND.AVERAGE LOST AT LEAST £100 EACH TIME, CROOKED CHEATING BASTRDS. ENOUGH IS ENOUGH, WHY IS GAMBLING COMMISION LETTING THESE BASTRDS GETTING AWAY WITH THIS TIME AND TIME AGAIN. STAY AWAY FROM THIS CROOKED SITE, YOU WILL DEFINITELY LOSE, DONT BELIEVE ALL THE 5 STAR REVIEWS.

Sean Costigan
28 February 2024
Comment from uk.trustpilot.com
Happy to let you lose your money, but as soon as you start winning they restrict you. Immoral.

Sergiu Radoi
28 February 2024
Comment from uk.trustpilot.com
So far so good, nice experience. Nice assist team regarding any issues and nice platform with full offers of any kind on sports betting. Nice updated catalog of slots as well!!!

Thamsanqa Ntombela
28 February 2024
Comment from uk.trustpilot.com
The two agents that helped me today were superb. I had a long standing issue with logging in and verification but today the teams patience towards helping me really helped.

Kelly Jasper
27 February 2024
Comment from uk.trustpilot.com
I'd be careful with this site, won £15 the weekend, asked this evening why it hasn't gone into my account and they said no win or withdrawl was made when I know for a fact that I withdrew.

Neil T
26 February 2024
Comment from uk.trustpilot.com
I had a problem with the CashCard+ which is closing shortly and could not contact the card provider. The Customer Agent on PaddyPower was able to directly handle my query, immediately understanding the problem. 10/10

Mark O Connell
26 February 2024
Comment from uk.trustpilot.com
Everything on site is one leg let you down bet builders look like they put high and low odds to always lose don’t play slots because you wager 50 euro to get 10 free spins and get 6 cent slots would literally take and give dead spins no bonuses either try it for yourself

Laura
26 February 2024
Comment from uk.trustpilot.com
Be very careful whit this site as if you ask a question regards deposit limit ect you account will get suspended as that's what happened I set daily deposit at 30£ they said its 5k lol I got screenshot to prove it was 30 anyways then my free spins disappeared when I asked I was said chasing free bets can couse of account beeing suspended ect.. yeah so I closed account don't trust sites like this is u are worried about ur gambeling close account don't get in touch with them as its pointless and deposit limits ect don't work

Carolann Watkins
26 February 2024
Comment from uk.trustpilot.com
Lovely customer service here strive for the best outcome and to fix your problems really love paddy power

Missnae
26 February 2024
Comment from uk.trustpilot.com
Avoid this casino at all cost. Scammers! You win then they just take it back and you don’t win again every bonus feature on big bass nothing more than £12 win.. save your money go somewhere else!.. customer service pointless will only be conversing with someone who copy and pasted their replies! Nothing fair about this site at all!! AVOID AVOID AVOID BETTING HERE OF YOU LIKE YOUR MONEY!

Susan Clark
25 February 2024
Comment from uk.trustpilot.com
I was having real problems withdrawing money from my account. I messaged Paddy Power and their assistant helped me through, step by step and resolved the issue. They were really patient.

Mark Weymouth
25 February 2024
Comment from uk.trustpilot.com
Terrible betting Service I would not even give you one star Liverpool versus chelsea went into extra time loss all money as they sead only When I went to collect the money , it is only ninety minutes even though my team won scammers/ full on Corruption make up the rulse yourself terrible
Christopher
10 March 2024
Comment from uk.trustpilot.com
I made a mix up today with a free bet and I messaged the customer services team where I was met with the AWESOME 👌 SOLA 😀 He helped me out massively and really made my day 😀 thank you SOLA 😊
I made a mix up today with a free bet and I messaged the customer services team where I was met with the AWESOME 👌 SOLA 😀 He helped me out massively and really made my day 😀 thank you SOLA 😊