Paddy Power PLAYER REVIEWS(3040)
ben clarke
03 November 2024
Comment from uk.trustpilot.com
Great games loads of fun the play. I had a recent access issue and I got into the customer service team about it. The bot was strangely helpful and I have felt with a lot of bots with other companies and they don’t always understand the reply but this bot was very good so we’ll done to the IT Team that clearly work hard with the bots. The representative I spoke to named Wazeer was very friendly and helpful in my enquiry and I would absolutely recommend that if anyone is having an issue the team are happy to help where they can.
Dermot Keogh
03 November 2024
Comment from uk.trustpilot.com
I made a mistake I contacted PP and all was sorted and I a very smooth process
Lozza
03 November 2024
Comment from uk.trustpilot.com
I am eligible to comment on this site after playing for last few months, I have given it enough time! It’s Honestly the worse site to play! They take take take! I even set my self deposits every month (750) every month it goes! Every month! Enough is enough! They are not getting any more out of me! I don’t expect to win every time… but honestly… I hardly ever!!! I’m not putting this amount in to win naff all! And don’t get me started on the “mini” or maxi” jackpots! Spent all my depo on slots from Thursday through to today… not once did I win even a mini jackpot! Went over to play to sky who it’s linked with… spent more… again naff all! Sick of going on a “cooling period” for 4 weeks at a time too with this site! So I’m aware of the tools… really wants investigating both sites! Ridiculous! Back to double bubble & the sun. RIP PADDY & SKY! I’mDone! 😡
Paddysucks
03 November 2024
Comment from uk.trustpilot.com
I had a Paddy Power account for over a year. My account was fully verified — not just “age verified,” but fully verified. On October 19, right after requesting a withdrawal of €1256, I suddenly received an email saying, “You need to verify your account” and asking for an ID, a utility bill, and proof of deposit (though they didn’t specify how to send these, as all their email addresses are inactive). I sent all the requested documents that same day.A few hours later, I received an email titled “Account Closure Notification.” Confused about what happened, I joined the live chat to find out. Support told me that my account would be closed, though they didn’t know the reason (as usual, support was no help). They said I could only receive the refund of my deposits, not the full withdrawal amount, to my bank account. When I calculated my deposits made throughout the year, it turned out they were actually higher than the withdrawal I requested. And there it was — Paddy Power showing their true colors!I was almost certain they’d refund the balance in my account at best, but not my deposits, even though they had announced loudly, “Only deposits will be refunded, not winnings!” And sure enough, after 10 days, they refunded an amount equal to my requested withdrawal, but it was still less than the total of my deposits. Completely unethical behavior! I’m sure they pick and choose the amount that’s most convenient for them to refund. Where’s your integrity, Paddy Power? Why wasn’t the full amount of my deposits returned?It’s no secret that sportsbooks use cheap tricks like this to benefit themselves. I would not recommend this sportsbook to anyone, just because of this unethical conduct.
Stephen Smith
02 November 2024
Comment from uk.trustpilot.com
Great company deserve a great review thanks
Grzegorz
02 November 2024
Comment from uk.trustpilot.com
Because of people like them people live in poverty without any means of living and even become homeless and all this Because of gambling casinos like Paddy Power scammers and fraudsters you will lose a fortune and they won't even help you I don't know why the government allows such casinos
James Picton-Kilshaw
01 November 2024
Comment from uk.trustpilot.com
helpful friendly company, can set your limit or just take out what you win for another day, or shopping!!
Phil
01 November 2024
Comment from uk.trustpilot.com
No loyalty rewards unless you place whole £5 bets, then you need to do 5 just to get a tiny free bet...free spin wheel is the biggest waste of time, 7 years spinning that every day and never won more than a 10p scratch card which is a pre loser anyway... Money back if 1 leg lets you down, yep if you go to the effort to contact them through chat and chase it, they won't give it to you unless you hassle them... And even then when they do give it they make out like their doing you a massive favour and even mark the free bets as "goodwill gesture" even tho it's literally their T&C's to give stake back if a leg loses, all round probably the worse betting site out there, poor laggy outdated app, zero loyalty, just another disgusting greedy shit stain on the planet of a company...
noel
31 October 2024
Comment from uk.trustpilot.com
STAY AWAY FROM THIS BLOODY THIEVING CROOKED SITE.PLAYED BLACKJACK, DIDNT WIN A HAND,LOST £120,SLOTS OR BLACKJACK IT DOESNT MATTER, THEY SHOULD BE CLOSED DOWN FOR BLATANT CHEATING. CLOSING BLOODY ACCOUNT. IGNORE 5 STAR REVIEWS THEY ARE NOT GAMING RELATED FACT!!!.DO JOT JOIN THIS SITE,READ REVIEWS FIRST.,THEN RUN A MILE,OTHERWISE YOU WILL LOSE GUARANTEED FACT!!!!.THIS IS LAST REVIEW OF THIS CROOKED SITE, CHEATING BASTRDS.
Louis
31 October 2024
Comment from uk.trustpilot.com
Great site would recommend very good with promotions and support team are best of the best
Connor Hnatiuk
30 October 2024
Comment from uk.trustpilot.com
You know mate im absolutely shocked and disgusted at this site… time and time again loss loss loss… thats all you will ever get… even on the lowest stakes across all your favourite games it takes hundreds of X and even then they will play you like a fiddle.. absolute joke slowly becoming the next sky vegas i tell ya
Alan Cripps
29 October 2024
Comment from uk.trustpilot.com
Had an issue with a game freezing on me. Resolved perfectly by Sharron! Thank you!
Никита Вишневый
28 October 2024
Comment from uk.trustpilot.com
Amazing troubleshooting center, they resolved my issue within 3 minutes time, very helpful 🙌🏼
Angie Mullen
28 October 2024
Comment from uk.trustpilot.com
Excellent online bookmaker and casino. Super fast deposits and withdrawals and the customer service is amazing. A special thank you to Srinithya for her friendly and super efficient help today.
Taner and karolina
28 October 2024
Comment from uk.trustpilot.com
Well.... how funny I left a good review yesterday and today a bad one because I entered a promotion on f1 whatsodd pp bet £5 at odds of 1/2 get a £5 free bet when it settles. I didn't receive it. Went on live chat and agent manoj has had me go round in circles for 40 minutes. I sent him my bet I'd. A screenshot of the promotion and the link. He says he still can't see it in my account. And I didn't opt in when I always opt into promotions. This is out of order. Now chat is unavailable to me. Agents like this should not be working for betting firms they are frustrating and incompetent.
Happy
28 October 2024
Comment from uk.trustpilot.com
1 red star is generous😂 paddy power is anAbsolute joke of a betting site, odds on forecast are wrong, don't pay better odds like most sites,Slots are a joke too, had a chat with them about there slots I'd been playing for about 5/6 weeks 60/70 pound aweek only 10p spins so I know I won't be retiring off the back of a good win 🤣 long story sort, they said that over 3 days my player return % was 78.06 (a little under advertised) there words, advertised at 94 .6 % not too bad over 3 days but over 6 weeks it adds up, ( no big wins ) When I pointed out over 6 weeks they it's paddy powers final word on it, so now they have 1 less customer, So my advice is to stay away not very nice company, if they do this to 20 customers and let 1 win they are ££££ in, so all in all please please stay away, use some other site just not this one , it will save you assache ☠️
Harley Troy
27 October 2024
Comment from uk.trustpilot.com
App is so buggy. When trying to access football lineups and stuff it bugs out and splits the screen, making it impossible to read anything, only showing random letters and number.
Anna-marie Love
27 October 2024
Comment from uk.trustpilot.com
great site, offers games, casino, live casino, bingo and sports all under one roof. absolutely no issues with this site in the few years i have been using it. prompt and easy payouts and great customer service via their chat option.
Matthew Kirk
27 October 2024
Comment from uk.trustpilot.com
The agents are very helpful when support is needed. The games are great fun, and the betting is easy to navigate. Deposits and withdrawals are easy to do. A great site that is reliable and of high quality.
Taner and karolina
27 October 2024
Comment from uk.trustpilot.com
To be honest there's always ups and downs with gambling but I will say pp is always very good with promotions and bet offers and reward club. They are as fair as any bookmaker can be. Even boost evens to 2/1 which is nice. Customer support is always there and they do there best too. For me I think pp is one of the best out there. The instant withdrawal method is excellent too. All respect to pp. Super sub is excellent as it keeps your bet running and live and maximises your chances of winning.
Lawrence
26 October 2024
Comment from uk.trustpilot.com
Thanks to Mike for sorting out my bet pay out issues. All of the staff in this shop are always so helpful and friendly.
Andrew Coley
26 October 2024
Comment from uk.trustpilot.com
PP makes it increasingly different to qualify for promotions. If you don't jump through all of the hoops you don't qualify. When you contact them they are not interested. Surely it would be better to offer a £5 free bet as a goodwill gesture than to lose a regular customer.
James White
26 October 2024
Comment from uk.trustpilot.com
I’ll give it top marks for customer service but I await outcome I could be sending another review very soon 🤞paddy power
Bill Gibson
25 October 2024
Comment from uk.trustpilot.com
Got qualified ie gave them all the stuff they wanted to prove its me. Went back months later and was 'blocked' they wanted everything again. I got onto the 'chat line' and was asked a serious of, frankly, stupid questions. 'give me your mothers first name and date of birth' I asked 'do you want my mothers date of birth?' No, your date of birth' , I asked 'do you want my mothers forename or maiden name? ' No answer. Then extended waits between any communication, then more demands for more information, which they already had, because I had placed bets previously. Whole thing was laughable, never again.
Andrew Coley
25 October 2024
Comment from uk.trustpilot.com
They offer promotions but make you jump through lots of hoops. If you don't do it exactly right you lose the promotion. I don't believe that they want you to qualify.
Karen Maguire
24 October 2024
Comment from uk.trustpilot.com
Why let you still deposit money when your limit is suspended, don’t get it
Steven Irvine
24 October 2024
Comment from uk.trustpilot.com
Got locked out my account mountika help me get myself back in great service
noel
24 October 2024
Comment from uk.trustpilot.com
STAY AWAY FROM THIS CROOKED EFFING BLOODY CHEATING SITE. blackjack is so crooked, slow dealing cards, dealer cards turn over slowly.All Slingo slots are so fixed its unreal. Played slingo space invaders, staked over £78, won £2.20.this is a bloody 10p game. This shows its crooked.My review is not becauseI lost, thats the chance I take, but I expect the game to be fair, but with paddypower it definitely is not, forget the laughable RTP, that most definitely is for Paddypower not the punter..ignore 5 star reviews they have nothing whatsoever with gaming, otherwise paddypower would be 1star not 3.4, it's disgraceful the way that you are encouraged to give ax5 star review because you contacted customer service.STAY AWAY FROM THIS THIEVING SITE, PADDYPOWER JUST TAKES, TAKES, TAKES.ENOUGH IS ENOUGH. WHEN MY OPEN BETS SETTLE, ACCOUNT WILL BE CLOSED, THEY ARE SUCH CROOKED, THIEVING BASTRDS. YOU HAVE BEEN WARNED.
Nelson
23 October 2024
Comment from uk.trustpilot.com
Thanks hannah for the bonus/free bet and I’m really appreciate it..keep up the good work guys and you deserve 5 star with all my enquiries..😊
Daniel “Danny” Gunter
22 October 2024
Comment from uk.trustpilot.com
I don't actually expect to win! but I only deposit now and then for a few spins on the slots i like to play 10p slots. i spent not long on this site again and its was terrible where other sites allow small up wins and loses to make the game fair and fun this site just feels like a wishing well ! throw your cash in and then sucked away. this company is clearly just out to cash out on people.
Daniel Brien
21 October 2024
Comment from uk.trustpilot.com
Perfect 🥰 very helpful really generous and happy to be a customer of Paddy Power
Liam Hadfield
21 October 2024
Comment from uk.trustpilot.com
Random question ! I am a gambling addict i no that ! So quick question basically I have been using my own bank card on my mates paddy power account and nothing has happened I’ve been playing for months obviously lost loads (the joys) my issue is no I’ve stopped gambling ! Wondering why they never did the correct checks etc to see why bank card was different to name on bank card ! Is there anything I can do !
Genuine reviewer
21 October 2024
Comment from uk.trustpilot.com
Joined with a privacy policy stating site belonged to paddy power Betfair plc on 24/8/24 and got emails from paddy power plc. Neither companies exist. Check your updated terms and conditions they didn’t tell you about, there’s now a whole section admitting Flutter entertainment are farming your data since I started a court case and reported to ICO and gambling commission . Check the footer of the website which has changed. You’ve no idea which company your gambling with as paddy power no longer exist since they merged with Betfair then became Flutter. They Ignored social responsibility code of practice . Read your terms and conditions. They even try to tell you they aren’t liable when they fail to abide by their licence requirement ! Try and guess which gambling licence your using too as all the licence numbers now on the footer of the website cover casino and two cover bingo as well!. They will change the company you need to claim from mid court proceedings. They will ignore all correspondence even the data protection officer will withhold data from your SAR and not respond. Anyone with emails from paddy power plc and who hasn’t been notified of the changed privacy policy contact a solicitor. Anyone let down by social responsibility failings which are gambling law please contact the gambling commission. Paddy power is not a company or even a group of companies as they were all part of the merger. New companies have been set up Flutter entertainment Uk and Flutter services in August 24 following my complaint. This is not a brand or a company it’s a website with no accountability . It might as well not be registered with the gambling commission as you have ZERO protection. My experience of The ‘flutter edge’ is them using the data of problem gamblers to their advantage and denying liability for letting them down. £3415 in 31 transactions in a matter of hours and not a single intervention despite being excluded on Betfair and Gamstop expiring hours before.
James Rock
21 October 2024
Comment from uk.trustpilot.com
I had an online 3-fold on during the English games today. All teams were winning at 90 odd mins and I had a cash out option of £453 (winning bet would be be £505 and would of came in) I clicked cash out and the next message I got said congratulations you have won £47. I spoke to 4 different agents all all stoped the conversation, they refused to help and told me their technical team said this was correct. I asked for evidence on their end in which they claimed they could no show me, which against consumers rights. No help what so ever and didn’t pay me my true winnings
Krzysztof Oleszczuk
20 October 2024
Comment from uk.trustpilot.com
Im left my phone with slot game on(was block screen)my bed go take shower when im come back some money gone .On chat tell me its me or something im never set autoplay nothing like that.If you deposit and play free games nothing win or scratchcard with 0 win.No work your money or nerves dont start with paddy power its poo who make its be you like poo.
Martin
20 October 2024
Comment from uk.trustpilot.com
Laila. Saw their mistake and corrected it instead of passing it on to the next person, quite simple really.
Alex
19 October 2024
Comment from uk.trustpilot.com
Very poor service from camilla in support this morning. Verified all of my details as per my betfair account under the same umbrella but would not amend my details to log into my paddypower account. Did not care I said the service was poor and that I would use a different company which I don't want to do.
JOHN STEWART
19 October 2024
Comment from uk.trustpilot.com
Had to use live chat logging into an old account as a returning customer. Gentleman who dealt with my issue was quick and easy. Matter was resolve within good time and effort.
Kev Hamill
19 October 2024
Comment from uk.trustpilot.com
Had an issue with a game! The help received was prompt professional and constructive! I was kept informed at every stage!
Dennis Ijeoma Ehiobu II
19 October 2024
Comment from uk.trustpilot.com
Very helpful in changing password Bet365 and Coral, makes you send in your details which could take up to 24 hours for anything to happen. Well done Paddy
Gelu Gelu
19 October 2024
Comment from uk.trustpilot.com
Poor people ,,cheating with bonuses and breaking the rules ,,don’t recommend never ,the worst ever !!
Shutthedoor52
18 October 2024
Comment from uk.trustpilot.com
Love ❤️ this site won and got it straight into my account in 20min and played on they have some great games as I’m a fairly new customer to paddy power I’m very happy with my experience so far as for other sites i could mention like a BIG Name bingo site they take take take so have to say very happy with P…P Thanks ☺️
XXX XXX
18 October 2024
Comment from uk.trustpilot.com
Blocked my account for no reason after I had been using for several weeks.Then requested various sensitive documents in order to unblock such as bank statements.Err, no! You can shove it and I'll take my business elsewhere.Still trying to get the balance of my money back.Avoid.
Martin Marshall
18 October 2024
Comment from uk.trustpilot.com
Despite my better judgement I played Blackjack Vegas, and yet again I was cleared out. I was only playing 10p a game and I was cleared out AGAIN. The state of play is....dealer constantly gets Blackjack, 20's on the first 2 cards or pushes...you get no blackjacks and go bust with a low score of 12. Go figure. It's rigged ..if you think not, go play it. The influx of 5 star reviews is astounding, I mean it's really bad to force positive reviews, when in reality the reviews in gaming are 100% negative.
William Hutchinson
17 October 2024
Comment from uk.trustpilot.com
Bet365 is one of the best online betting platforms, offering a comprehensive and user-friendly experience. The site stands out for its wide variety of sports markets, including football, tennis, basketball, and even niche sports. Live betting is a major highlight, with real-time updates and in-play odds that keep the experience engaging. Their mobile app is smooth and responsive, allowing users to place bets on the go. Bet365 also offers competitive odds, attractive promotions, and a robust cash-out feature. With excellent customer service and secure payment options, it’s a top choice for both casual and seasoned bettors.
noel
17 October 2024
Comment from uk.trustpilot.com
Yet again, thieving crooked bastrds. This site is beyond a bloody joke, staked over £100 on slingo lucky pants in 1 effing game won £5.00.Wanted 1 bloody number 9.59 x10 trying to get it, so gave up. Odds of 500/1 and still number didn't come in.That's the last time I play anything on this crooked bloody site.Enough is Enough. Why are they allowed to keep getting away with the constant rigging of reels, closing account.Stay away from this site, you will lose.Ignore the 5 star reviews they have nothing to do with gaming.I can not believe how people are encouraged to give a 5 star review for customer service.If paddypower is that bloody good, you wouldn't have to go customer service in the first place!!!!.
Sam Bennett
15 October 2024
Comment from uk.trustpilot.com
I had a very frustrating experience with several people on the online chat as I was struggling to gain access to my account . Most advisors would recommend to reset my password which gave me access temporarily only for my to go back to square one the next time I wanted to use the app. However Ashley spent time speaking to me and have me try different methods to which I finally got access. Back to using paddy power and happy
Mr Gittings
14 October 2024
Comment from uk.trustpilot.com
Limited my account for no reason asked why they said we can not tell you all because i won to much so sad law needs to change how they can rob people.
Tony Rawles
14 October 2024
Comment from uk.trustpilot.com
Had issue with free bet sorted quickly by online support and a much better than SKY BET
Ann Sean Smith
03 November 2024
Comment from uk.trustpilot.com
My wife backed a horse at the breeder cup with paddypowers 14/1 SP price 33/1 robbers
My wife backed a horse at the breeder cup with paddypowers 14/1 SP price 33/1 robbers