Paddy Power PLAYER REVIEWS(3040)
Mollie McConnell
13 October 2024
Comment from uk.trustpilot.com
Once again pure toss of a joke site robbing folks game bonus is a never will definitely be reporting to the fair play it's just take take take
Samantha
13 October 2024
Comment from uk.trustpilot.com
Had a query about a bet placed, contacted paddy power thru their online chat and my query was resolved correctly and professionally. Thank you
Mark Christophers
13 October 2024
Comment from uk.trustpilot.com
Good games. Great experience ! Shame that withdrawals take so long ☹️
Chris paget
13 October 2024
Comment from uk.trustpilot.com
Absolutely fantastic customer service given by River-Frey. Very helpful and informative. Helped me with my issue and sorted it out very professionally and quickly.Thanks River-Frey.
graham ryan
12 October 2024
Comment from uk.trustpilot.com
An agent was very helpful and sorted out my query and the live help is very reliable and easy
KEVIN GREGORY
12 October 2024
Comment from uk.trustpilot.com
Had a query and all sorted in a couple of minutes this is the second time I have phoned and issues sorted very quickly
Michael Doyle
12 October 2024
Comment from uk.trustpilot.com
PP got rid of their excellent customer care phone line and replaced it with AI. You've to go through a rigmarole with AI before getting to a human. That human still cannot speak, only messaging service. Typical big corporation cost cutting measures for shareholder dividend
Kevin Johnson
12 October 2024
Comment from uk.trustpilot.com
Great customer service, even though I gotta wait for my money 😂 They missed a Big beating today but I’m still happy 😃
Lynda Cunning
12 October 2024
Comment from uk.trustpilot.com
Kurt was so helpful and solved my issue with no stress 4 me thank u kurt
Tony McIntyre
12 October 2024
Comment from uk.trustpilot.com
They closed my account for some unknown reason. I spent half an hour on the chat box yesterday and ended up getting nowhere. I asked to have my balance refunded to me but was told that I need to talk to Customer Service. I spent one hour today going through a lot of the same again, giving my full name, passport, drivers license and other information. After one hour they are Now just passing me onto a different agent. This is the third agent today. They tell me they will ping me when you’re available as they are very busy. Unlikely that they we will come back to me but Paddy Power still has my money.
Martin Marshall
12 October 2024
Comment from uk.trustpilot.com
I cannot stress enough how crooked these games are. It's constant take, take take. Play blackjack at your own risk. Lost 9 in a row, cleared me out. Watch how many 5 star reviews follow this negative review and tell me if this is not suspicious as fook. Games rigged, score rigged to the hilt. If you play the Wonderwheel, you'll easily spot the algorithm of play, designed for you not to win anything. If you like to gamble with zero chance of ever winning, then this is the site for you. Utter shambles of a company and their practises.
Connor Hnatiuk
11 October 2024
Comment from uk.trustpilot.com
Loss after loss after loss after loss… thats how its been for me for about 6 months on this site, dead spins and no bonuses and when it did it was for 3X-10X… disgusting.
Kyle
11 October 2024
Comment from uk.trustpilot.com
Best site by far in the UK, instant withdraws and they have there own live game which is super entertaining.
comopio
10 October 2024
Comment from uk.trustpilot.com
Very good to deal with when any problems. Very quick and helpfully. And the app is very straightforward and the best odds around.
Mollie McConnell
10 October 2024
Comment from uk.trustpilot.com
Pure disaster of a joke site game bonus is a bloody joke would love to no were ye can send screenshots of how useless the games are
Michael G
09 October 2024
Comment from uk.trustpilot.com
Have lost approx £35,000 with them in the last 2 years.I am a member of GAMSTOP but foolishly I asked friends who did not gamble to open accounts which were totally and exclusively funded myself and from the same bank account and I can say without a miniscule of doubt that they knew it was me funding the accounts as it would be impossible not to (as the same bank details were used each time via apply pay) and I also know a senior paddy power employee who advised me so. They and most bookmakers make 95-99% of their money from problem gamblers and the £1 yankee crew. I e-mailed their safer gambling protection team and said I was extremely low and needed help and they have as of yet ignored me. I have written e-mails to them as have my friends outlining and asking why they continue to allow vast deposits from me and they have flat ignored everything.I have spoken at length with the gambling commission who have insisted on me asking the bookmakers that served me and only after I see their responses and rationale to report to them. The whole thing is just one big scam to keep the turnovers increasing.
Gerry Lonergan
09 October 2024
Comment from uk.trustpilot.com
Notification I had 5 euro free bet so decided to place 10 euro on upcoming race. Pressed the 10 euro icon on the app as I have done thousands of times before. Horse lost and thought no more about it. Logged in a couple of days later and to my horror saw that 109 euro had been taken for bet. Went on to webchat but basically told it was my responsibility to check the bet. Offered a 1 euro bonus bet as compensation.
Danielle reilly
08 October 2024
Comment from uk.trustpilot.com
Great service both virtual and agents one of the best betting sites
Pauline Ferguson
08 October 2024
Comment from uk.trustpilot.com
Very pleased with this site they are the very best at sorting things and generosity
noel
08 October 2024
Comment from uk.trustpilot.com
CROOKED BASTRDS, DODHT CLOSE ACCOUNT AS OPEN BET.BIG EFFING MISTAKE. PLAYED BLOODY BLACKJACK, 19 HANDS WON 2, LOST 12 IN A ROW. .NOW CLOSING ACCOUNT READ MY PREVIOUS REVIEW, MAKE YOUR MIND UP . ENOUGH IS ENOUGH.
Paul
08 October 2024
Comment from uk.trustpilot.com
Customer service not great lately usually it is good Just thought I'd give 5 stars shoutout to Yasmine first one to help with issue the rest T&C need more people like Yasmine
noel
07 October 2024
Comment from uk.trustpilot.com
Thieving crooked bastrds.I played slingo lucky pants, big effing mistake.lost over £100 , in 3 bloody games.All these slingo slots are so bloody crooked it's beyond a joke.It's bad enough to have slow dealing cards with blackjack, but now it's happening on slots too.JUST GOES TO SHOW THE SITE IS CROOKED AND FIXED. ENOUGH IS ENOUGH, CLOSING BLOODY ACCOUNT.WILL NOT GIVE THESE BASTRDS ANYMORE OF MY MONEY.STAY AWAY FROM THIS CROOKED CHEATING SITE.
Doreen Morfitt
07 October 2024
Comment from uk.trustpilot.com
Paddypower are one of the best online sites - very fair, great free games and an enjoyable experience
Consumer
06 October 2024
Comment from uk.trustpilot.com
Absolute rubbish site they set a deposit limit even though I have a lot of disposable income then not only that no slot will pay above my deposit limit let alone a few pounds worse site ever avoid at all cost
Mary Comerford
06 October 2024
Comment from uk.trustpilot.com
After a period of self exclusion their agent was really helpful in setting limits. I felt they cared
Dennis Ward
06 October 2024
Comment from uk.trustpilot.com
The agent (James) asked very in depth questions about my reason to cancel my self exclusion, and I felt assured that he wasn't just reading from a script and wouldn't have approved my request if he hadn't been convinced.
Charles Santos
05 October 2024
Comment from uk.trustpilot.com
The team is supportive Kindly extend your services to Kenya
Ray
05 October 2024
Comment from uk.trustpilot.com
Always fair and giving bonuses. great odds on betsEasy to use siteCustomer care amazing Keep up the good work 👏
Brian Leaworthy
04 October 2024
Comment from uk.trustpilot.com
Last night placed just a £5 double on rangers to lose and both teams to score same with Man Utd v Porto .Rangers were losing 1-4 and Man Utd losing 3-2 when tried numerous times to cash out ! But it was stating unavailable because was showing Rangers match due to kick off at 20.00 hrs even though was 1-4 . Took several screenshots and complained to PP but refuse to honour winnings . Terrible service avoid at all costs
Biatrice
03 October 2024
Comment from uk.trustpilot.com
I have a high Rtp and the site does not pay at all! Just constantly taking the money without any payment. Bonuses seem cut totally. This is starting to be such a scam! If this goes further like this I will have to report further! Is impossible in 3 months not to be paid none!👎🏼👎🏼
Steve hanstock
03 October 2024
Comment from uk.trustpilot.com
After a query regarding a mis-settled bet, Lavinel took care of my issue and had the bet rechecked, authorised and paid out within minutes. Great performance Paddy. Top work.
Wilf Moralee
03 October 2024
Comment from uk.trustpilot.com
After a lengthy conversation with customer service they managed to sort out the issue which was at my end and not theirs. Cracking service.
Graham Gordon
03 October 2024
Comment from uk.trustpilot.com
Best bookie in uk best odds give more than anyone else the only one id deal with
Stephanie Chadwick
02 October 2024
Comment from uk.trustpilot.com
Very fair site who give you a name for your money instead of taking it all from you
Biatrice
02 October 2024
Comment from uk.trustpilot.com
Just a constant rip off money!!! RTP is a joke it seems! Have not win anything in 3 months and I am down thousands…All the bonuses seem to be inexistent, as well as the Jackpot King. Was a good company, now started to look like scammers👎🏼
Taner and karolina
02 October 2024
Comment from uk.trustpilot.com
What a unbelievably boring, waste of money on paddy power slots. 2 weeks in a row wagered 100+ got the 25 spins from reward club won £1.51p absolutely pathetic. Just deposited tonight and won nothing. The slots are dead. Would appreciate a win from your slots paddy power well overdue. Never had a substantial win from any slot in over 5 years. I'd say avoid.UPDATE.This is crazy I've played 3 weeks in a row depositing everyday and I'm not getting any bonuses. If I don't win soon I'm claiming back all my deposits bloody cheats.
noel
01 October 2024
Comment from uk.trustpilot.com
Thieving crooked bastrds. Played effing blackjack. 23hands won 2.Unbelievable, lost over £120.How the hell can you lose 14 in a row, so bloody blatantly fixed.This goes to show paddypower is a total fix, ripoff, so much for bloody rtp 99.2%.Have open bets, so didn't close account earlier. Big effing mistake.Won't make the same effing mistake again. Until the toothless gambling commission does something about paddyeffingpower and other sites ,punters will keep getting mugged, time and time again. Finally, IGNORE 5 STAR RREVIEWS, THEY HAVE ABSOLUTELY NOTHING TO DO WITH GAMING FACT!!!.READ REVIEWS BEFORE YOU JOIN THIS CROOKED EFFING BLOODY SITE. STAY AWAY FROM HERE, YOU WILL DEFINITELY LOSE FACT!!!!
Jonathan
01 October 2024
Comment from uk.trustpilot.com
Will not pay out on a legitimate corners bet because " the corner was won but not taken" even sent me an opta stat sheet which also said my bet had won.Currently raised with IBAS.Do not use Paddy Power!
Ioan Alexandru Gainariu Jah'Ja
01 October 2024
Comment from uk.trustpilot.com
Best support team , above all other support teams on any other gambling sites in U.K. Very patient and very nice, highly recommend
Mr Luxton
01 October 2024
Comment from uk.trustpilot.com
I have been self excluded from paddy Power for 5 years , I have returned and I'm back pumping these slots hard , two games Centurion big money and Eye of Horus Megaways I have spent over 3K and the worse payouts I've experienced , where is the 95% RTP ! I'm so mad , furious , frustrated , we are getting ripped off and conned. They need to be sent to jail these organisations for what they are doing to customers Is purely criminal.
Linda
30 September 2024
Comment from uk.trustpilot.com
Shocking and Shame on Paddy Power..Algorithms are certainly not tested. 150 spins, I hit 8 free spins, I won 1.50 from that and fk all else. Absolutely disgraceful 😡😡😡.They need to be reported by everyone and investigated . Stop these sites causing people financial difficulties and mental health issues
David Rees
30 September 2024
Comment from uk.trustpilot.com
I placed a bet this morning, believing it be Best Odds Guaranteed but under Paddy Power's terms and conditions I have to opt-in, which I hadn't done. The agent was very understanding and made an ex-Gratia payment as a free bet for the difference. They didn't need to do this, but as a sign of good faith they did.
Nikki
30 September 2024
Comment from uk.trustpilot.com
Overall good site. Like the promos/rewards. Many other sites don't offer what they do. They reward you for playing with them. It is gambling so you have to expect loses but Ive had several wins on slots and bingo and never had issues withdrawing takes minutes to hit my account. Happy customer will continue to use!
Cian
29 September 2024
Comment from uk.trustpilot.com
Worker very helpful in helping out with my problem. Would highly recommendThank you Ali
Mark
29 September 2024
Comment from uk.trustpilot.com
The best site around. First time contacted live help and queries dealt with within 5 mins
Mike Lambert
29 September 2024
Comment from uk.trustpilot.com
I was paid out on a bet of over £40 and I withdrew my winnings and went on app later on in the day and put my account in minus as they put the bet as lost so I've been on customer service live chat for over an hour and they are refusing to clear the minus on my account but offer me free bets which is out of order. I will refuse to pay back as they messed up not me!!
jeff smith
28 September 2024
Comment from uk.trustpilot.com
There's something seriously with PP slot games, the RTP's on their own games is most definitely been abused by them. I've been a regular player with them for years but now you have to put hundreds in to get the main features & then they payout nothing often less than £40. Stay away from their own PP in games, they are abusing the RTP.
Fraser mclaughlan
28 September 2024
Comment from uk.trustpilot.com
Very good at solving an issue they are very helpful great pricing especially for horses
Connor Hnatiuk
28 September 2024
Comment from uk.trustpilot.com
Im absolutely gob smacked…… i cannot believe how the last 5 months have gone for me on this site.. constant losses across all my favourite games.. funny how when i go to a different site i actually get good bonuses… just now iv put £80 in my account an i had one bonus across 4 different games on 20 pence stake….. fishin frenzy megaways took £50 of that on 20p stake without even seeing 1 bonus…… simply put i cannot afford to do this anymore.. getting nothing in return everytime its just disgusting.. im deleting my account and i wont be returning.. and im gonna stop as many people as possible from coming here.. cheers paddy have a good one
Jim Wiggin
14 October 2024
Comment from uk.trustpilot.com
Great customer service via easy to use chat line
Great customer service via easy to use chat line