Paddy Power PLAYER REVIEWS(3041)
Simon Shackson
10 October 2020
Comment from uk.trustpilot.com
Paypal let-down Huge fan of Paddy Power, love the brand, the people and the offers. However am immensely frustrated that I had an old email address removed from my PayPal payment methods yesterday and 24 hours on I still cannot deposit into my account with my updated email address as it is not showing in the icon on payment screen. Have taken all the steps advised with cookies , cache, browsing history and app installation but nothing has worked. Fed up now.
Paypal let-down
Huge fan of Paddy Power, love the brand, the people and the offers. However am immensely frustrated that I had an old email address removed from my PayPal payment methods yesterday and 24 hours on I still cannot deposit into my account with my updated email address as it is not showing in the icon on payment screen. Have taken all the steps advised with cookies
, cache, browsing history and app installation but nothing has worked. Fed up now.
Reply
Tomasz Lunarzewski
09 October 2020
Comment from uk.trustpilot.com
Site is very good as are the odds, unfortunately after few bets you’ll become gubbed and stake restricted. The customer service don’t care about you. I understand that if I win there millions but I haven’t won much. Steal the bonus, use a bit of their odds and steer wide away after that.
Site is very good as are the odds, unfortunately after few bets you’ll become gubbed and stake restricted. The customer service don’t care about you. I understand that if I win there millions but I haven’t won much. Steal the bonus, use a bit of their odds and steer wide away after that.
Reply
jackpalance1
09 October 2020
Comment from uk.trustpilot.com
Paddy’s better than a lot of them with better promotions but if your going to outsmart any bookie you need to use the old brain.If you’re easy prey ur a goner👋
Paddy’s better than a lot of them with better promotions but if your going to outsmart any bookie you need to use the old brain.If you’re easy prey ur a goner👋
Reply
Matthew Denton
09 October 2020
Comment from uk.trustpilot.com
Online slots pay nothing. I signed up to this website and deposited £80 after a good payday to try it out and I've never seen anything like it! Every single game I played was awful and paid next to nothing back. I presume paddy power are avoiding gambling commission rules due to covid or somehow exploiting it, because every single game was full of dead spins. When you play slots and it's constant dead spins you expect that when the bonus finally comes it will pay out, which isn't the case with paddypower... I literally got no more than £5 when I got the bonus on centurion, genie jackpots megaways and eye of horus megaways. The rest of the games I played didn't even have a bonus. You have been warned, games play differently on there. Their must drop jackpots are pointless to play as there's no wins and no bonus due to factoring the "must drop" jackpots into your payout rate (Another exploit gambling sites found). If only one person can win that jackpot, why should it be factored into everyone's pay rate? Anyway, paddy power's must drop jackpots are so stupidly high that you'll get nothing in your return rate. Jackpot king is the absolute same but worse, jackpot king will give you the bonuses and then pay you 50p and say congratulations! Honestly, this website is really rogue, I payed king kongs cash and didn't even get one pop up or tease, I played genie wishmaker to get no bonus or no pop up or even a win that was more than x3 my stake... It's completely rigged and I wouldn't trust the website if i was you, Avoid! Also, after telling me I was verified and good to deposit they locked my account straight after I deposited, however after I threatened them with action on live chat (I had screenshots of it saying i was verified) they swiftly lifted the hold on my account.
Online slots pay nothing. I signed up to this website and deposited £80 after a good payday to try it out and I've never seen anything like it! Every single game I played was awful and paid next to nothing back. I presume paddy power are avoiding gambling commission rules due to covid or somehow exploiting it, because every single game was full of dead spins. When you play slots and it's constant dead spins you expect that when the bonus finally comes it will pay out, which isn't the case with paddypower… I literally got no more than £5 when I got the bonus on centurion, genie jackpots megaways and eye of horus megaways. The rest of the games I played didn't even have a bonus. You have been warned, games play differently on there. Their must drop jackpots are pointless to play as there's no wins and no bonus due to factoring the "must drop" jackpots into your payout rate (Another exploit gambling sites found). If only one person can win that jackpot, why should it be factored into everyone's pay rate? Anyway, paddy power's must drop jackpots are so stupidly high that you'll get nothing in your return rate. Jackpot king is the absolute same but worse, jackpot king will give you the bonuses and then pay you 50p and say congratulations! Honestly, this website is really rogue, I payed king kongs cash and didn't even get one pop up or tease, I played genie wishmaker to get no bonus or no pop up or even a win that was more than x3 my stake… It's completely rigged and I wouldn't trust the website if i was you, Avoid! Also, after telling me I was verified and good to deposit they locked my account straight after I deposited, however after I threatened them with action on live chat (I had screenshots of it saying i was verified) they swiftly lifted the hold on my account.
Reply
Clark jonny
08 October 2020
Comment from uk.trustpilot.com
When I started betting early this year, it was quite a rough period for me because I was making a lot of losses with my prediction. On a long run,I found a tipster on instagram by the name EDDY_TIPS he normally gives me fixed tips on a payment afterwinning basis and for the past one month I have been working with him ,I have recorded over 10 million dollars with his fixed tip, all I need to do is to stake huge and pay afterwinning. and for for sure he has been the best I have seen , am making this recommendation for those who are ready to make money with fixed tip, this is your time!!!!!!
When I started betting early this year, it was quite a rough period for me because I was making a lot of losses with my prediction. On a long run,I found a tipster on instagram by the name EDDY_TIPS he normally gives me fixed tips on a payment afterwinning basis and for the past one month I have been working with him ,I have recorded over 10 million dollars with his fixed tip, all I need to do is to stake huge and pay afterwinning. and for for sure he has been the best I have seen , am making this recommendation for those who are ready to make money with fixed tip, this is your time!!!!!!
Reply
Cheryl Stokes
08 October 2020
Comment from uk.trustpilot.com
WHAT PADDY IS DOING IS WRONG I WAS INSULTED SAYING IM NOT A VALUABLE CUSTOMER, customer service was terrible paddy needs to change but for the good, I'm glad I didn't vote for paddy bingo this year wanted to vote half a star, not 1-star don't deserve it terrible experience love to hear from other players please write a review please come forward ignore my bad grammar im seeking legal action as i know its wrong to mislead customers which paddy is upholding that policy false advertising is unacceptable by not telling there customers how to qualify is wrong then only to say selected customers what paddy means is only taking care of the high paying customers which needs to be investigated wrong so wrong in indeed something has got to be done about it immediately im going to be contacting the gambling commission as i know my customer rights as this promotion is upholding the law and to say im not a valuable customer is outragerous how can paddy live with themselves mistreating customers like me all those customers thinking they are getting this free bingo promotion is wrong not free unless your a high paying customer this promotion was the same promo for august and September 6 hours in platinum room just enter code which worked had no problems till now nothing needed to qualify so whats changed obouisly whats changed is you mean i dont pay high deposting money im going to write a bad review on trust pilot to warn other players to see if anyone comes forward i hope so more that come forward the better paddy cant do this and get away with it needs action as paddy is at fault here in many cases in my situation when advertising a promotion on bingo site free bingo should mean free nothing needed to qualify theres lots of sites doing similar promotions they dont have these outragerous rules even if customers have made at least one lifetime deposit since registration im shocked lost for positive words with paddy gone down hill times like this paddy is forcing customers taking advantage of the current situation COVID also too over spend so thats wrong too just thought i was going to deposit this month OCTOBER but id changed my mind how paddy had mistreated me i spend my winnings when i can and deposit when i can but paddy trying to force me into spending is outrageous and how paddy allows this circus freakshow to go on any further is beyond me its so shocking also to other customers discussing in bingo chat rooms how much they deposit,win,and loose is outragerous paddy has a long way to reach to the top betting site compared to the others when they do FREE BINGO ITS FREE SOME OF THERE SITES OFFERS WINNINGS IN BONUS WHICH IS FINE THAT IS ACCEPTABLE updated what i have send them now I'm more shocked i understand that paddy can remove promotions etc but that is not in question here it's how paddy is trading as an betting site and mistreating their customers this isn't the first to happen in this case i have researched paddy has received a number of customer reviews complaints similar to my situation most of the reviews are negatives so if like you say i received excellent customer service i would off given positive review not a negative i stand by it what paddy is doing very wrong in deed paddy can defend nothing has been done wrong may i point an example how would paddy deal with let's say a promotion that had a free holiday for 4 people holiday wroth say £1,000 and all players tried to put in a code example paddyfreeholiday then players get angry as code not working say there's a 1,000 players that tries to enter paddy going to get 1,000 very angry raged players as paddy hasn't stated how to fully enter to qualify it's like a sweepstake competition so that's like what paddy is false advertising with their free bingo which in my case isn't free for selected players which is still outrageous by law the betting site haves to stated how to enter how to qualify by not stating this is upholding the law plus if what i said in example paddy would have to pay out 1,000 or 1,000 loose customers i would be very angry indeed other top betting sites you know who they are they have all stated in there promotions how you enter and how you qualify not stating selected customers and not telling customers don't know why paddy wont it's not a secret unless something is been hidden from customers then that would be even more wrong I will see what trading standards and gambling commission has to say about this how paddy is trading like this if you think I'm going away and saying it closed no it isn't till I get results I won't be depositing as i was going to this moth October till this is fully resolve worldatlantis10
WHAT PADDY IS DOING IS WRONG I WAS INSULTED SAYING IM NOT A VALUABLE CUSTOMER, customer service was terrible paddy needs to change but for the good, I'm glad I didn't vote for paddy bingo this year wanted to vote half a star, not 1-star don't deserve it
terrible experience love to hear from other players please write a review please come forward ignore my bad grammar
im seeking legal action as i know its wrong to mislead customers which paddy is upholding that policy false advertising is unacceptable by not telling there customers how to qualify is wrong then only to say selected customers what paddy means is only taking care of the high paying customers which needs to be investigated wrong so wrong in indeed something has got to be done about it immediately im going to be contacting the gambling commission as i know my customer rights as this promotion is upholding the law and to say im not a valuable customer is outragerous how can paddy live with themselves mistreating customers like me all those customers thinking they are getting this free bingo promotion is wrong not free unless your a high paying customer this promotion was the same promo for august and September 6 hours in platinum room just enter code which worked had no problems till now nothing needed to qualify so whats changed obouisly whats changed is you mean i dont pay high deposting money im going to write a bad review on trust pilot to warn other players to see if anyone comes forward i hope so more that come forward the better paddy cant do this and get away with it needs action as paddy is at fault here in many cases in my situation when advertising a promotion on bingo site free bingo should mean free nothing needed to qualify theres lots of sites doing similar promotions they dont have these outragerous rules even if customers have made at least one lifetime deposit since registration im shocked lost for positive words with paddy gone down hill times like this paddy is forcing customers taking advantage of the current situation COVID also too over spend so thats wrong too just thought i was going to deposit this month OCTOBER but id changed my mind how paddy had mistreated me i spend my winnings when i can and deposit when i can but paddy trying to force me into spending is outrageous and how paddy allows this circus freakshow to go on any further is beyond me its so shocking also to other customers discussing in bingo chat rooms how much they deposit,win,and loose is outragerous paddy has a long way to reach to the top betting site compared to the others when they do FREE BINGO ITS FREE SOME OF THERE SITES OFFERS WINNINGS IN BONUS WHICH IS FINE THAT IS ACCEPTABLE
updated what i have send them now I'm more shocked i understand that paddy can remove promotions etc but that is not in question here it's how paddy is trading as an betting site and mistreating their customers this isn't the first to happen in this case i have researched paddy has received a number of customer reviews complaints similar to my situation most of the reviews are negatives so if like you say i received excellent customer service i would off given positive review not a negative i stand by it what paddy is doing very wrong in deed paddy can defend nothing has been done wrong may i point an example how would paddy deal with let's say a promotion that had a free holiday for 4 people holiday wroth say £1,000 and all players tried to put in a code example paddyfreeholiday then players get angry as code not working say there's a 1,000 players that tries to enter paddy going to get 1,000 very angry raged players as paddy hasn't stated how to fully enter to qualify it's like a sweepstake competition so that's like what paddy is false advertising with their free bingo which in my case isn't free for selected players which is still outrageous by law the betting site haves to stated how to enter how to qualify by not stating this is upholding the law plus if what i said in example paddy would have to pay out 1,000 or 1,000 loose customers i would be very angry indeed
other top betting sites you know who they are they have all stated in there promotions how you enter and how you qualify not stating selected customers and not telling customers don't know why paddy wont it's not a secret unless something is been hidden from customers then that would be even more wrong
I will see what trading standards and gambling commission has to say about this how paddy is trading like this if you think I'm going away and saying it closed no it isn't till I get results I won't be depositing as i was going to this moth October till this is fully resolve worldatlantis10
Reply
Phil Preedy
07 October 2020
Comment from uk.trustpilot.com
I’ve been a paddy power account holder for a few years now. Decent enough site on slots until you withdraw a good amount. When you do, you won’t win for weeks. They’ll just give you enough back to keep you playing, then your chasing. Very clever. If you get a good win and withdraw my suggestion is you leave it at least a month. Withdraw 1k on Sat. Left £500 in. Took that up to £800, then blew it all plus another £400 ( chasing ) all I would say is be careful. They will give you it, but soon take it back.
I’ve been a paddy power account holder for a few years now. Decent enough site on slots until you withdraw a good amount. When you do, you won’t win for weeks. They’ll just give you enough back to keep you playing, then your chasing. Very clever. If you get a good win and withdraw my suggestion is you leave it at least a month.
Withdraw 1k on Sat. Left £500 in. Took that up to £800, then blew it all plus another £400 ( chasing ) all I would say is be careful. They will give you it, but soon take it back.
Reply
Nicole Finn
07 October 2020
Comment from uk.trustpilot.com
I have been waiting almost 3 weeks for my withdrawal of only £15 yet still nothing. I have a fully verified account and I have contacted them twice. First time I contacted was last week so after 10 days of nothing only to be told I have to wait till that Tuesday to see if it goes in and if not it will be the Tuesday after. it's now Wednesday 19 days after withdrawing and still nothing so I contacted again only to wait 20 minutes for a response which was just them telling me they are going to refer me to the payments team and that I will have to wait anywhere up to 72 hours just for a response from them. Absolutely Ridiculous I get issues can happen but they don't seems fussed in solving the issues at all.
I have been waiting almost 3 weeks for my withdrawal of only £15 yet still nothing. I have a fully verified account and I have contacted them twice. First time I contacted was last week so after 10 days of nothing only to be told I have to wait till that Tuesday to see if it goes in and if not it will be the Tuesday after. it's now Wednesday 19 days after withdrawing and still nothing so I contacted again only to wait 20 minutes for a response which was just them telling me they are going to refer me to the payments team and that I will have to wait anywhere up to 72 hours just for a response from them. Absolutely Ridiculous I get issues can happen but they don't seems fussed in solving the issues at all.
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marian coman
07 October 2020
Comment from uk.trustpilot.com
Paddy Power sucks..... playing for a while now on their machines, no winning what so ever, just taking money.....
Paddy Power sucks….. playing for a while now on their machines, no winning what so ever, just taking money…..
Reply
Ellie jai Johnson
06 October 2020
Comment from uk.trustpilot.com
IF I COULD GIVE 0 STARS I WOULD. HAD A FULLY VERIFIED ACCOUNT, DEPOSITED £900 TO HAVE FUN WITH FOOTBALL. STARTED BETTING WAS STAYING LEVEL MAYBE £100 UP I AM A SPURS FAN AND BET ON MY FAVOURITE PLAYER SERGE AURIER TO HAVE 2&3 SHOTS AT HALF TIME AFTER HAVING ONE IN THE FIRST HALF. £500 2 SHOTS @ 10/11 TOTAL RETURN £945 AND £300 3 SHOTS @ 5/1 TOTAL RETURN £1800. CONTINUED BETTING AND BEFORE BED WITHDREW MY MONEY (£3000) HAPPY AS LARRY. WENT ON YESTERDAY AFTERNOON TO HAVE A BET TO FIND THEY HAD CLOSED MY ACCOUNT. REFUNDED MY £900 AND STOLEN MY £2,100!!!!!!! AFTER A BATTLE TO CONTACT THEM (only way you can do is live chat as they have closed all their phone lines) I WAS TOLD THEY WILL NOT PAY ME OUT. DISGUSTING AND HAVE CONTACTED IBAS!
IF I COULD GIVE 0 STARS I WOULD. HAD A FULLY VERIFIED ACCOUNT, DEPOSITED £900 TO HAVE FUN WITH FOOTBALL. STARTED BETTING WAS STAYING LEVEL MAYBE £100 UP I AM A SPURS FAN AND BET ON MY FAVOURITE PLAYER SERGE AURIER TO HAVE 2&3 SHOTS AT HALF TIME AFTER HAVING ONE IN THE FIRST HALF. £500 2 SHOTS @ 10/11 TOTAL RETURN £945 AND £300 3 SHOTS @ 5/1 TOTAL RETURN £1800. CONTINUED BETTING AND BEFORE BED WITHDREW MY MONEY (£3000) HAPPY AS LARRY. WENT ON YESTERDAY AFTERNOON TO HAVE A BET TO FIND THEY HAD CLOSED MY ACCOUNT. REFUNDED MY £900 AND STOLEN MY £2,100!!!!!!! AFTER A BATTLE TO CONTACT THEM (only way you can do is live chat as they have closed all their phone lines) I WAS TOLD THEY WILL NOT PAY ME OUT. DISGUSTING AND HAVE CONTACTED IBAS!
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Donald Breen
06 October 2020
Comment from uk.trustpilot.com
Don't get the negatives from some people yes the rarely best price but the do payout fast to verified account holders people who complained about being asked for personal info should do so before complaining it's they law for all bookies not just powers
Don't get the negatives from some people yes the rarely best price but the do payout fast to verified account holders people who complained about being asked for personal info should do so before complaining it's they law for all bookies not just powers
Reply
keiron
06 October 2020
Comment from uk.trustpilot.com
closed my account because i was disabled and ask very personal and inappropriate questions after suspending my account, been reported to gambling commission, offered £20 free bets to add insult to injury after admitting the questions were offensive. deserve to be shut down
closed my account because i was disabled and ask very personal and inappropriate questions after suspending my account, been reported to gambling commission, offered £20 free bets to add insult to injury after admitting the questions were offensive. deserve to be shut down
Reply
stephen glenister
05 October 2020
Comment from uk.trustpilot.com
Recently opened an account using a promotion code that promised £30 of freebets. Freebets have not been honored and restrictions have been applied to the account within 48 hours of betting probably because i backed a horse that was backed in form 14 to 1 to 9 to 2 favorite. I also used all there offers money back etc. Disgrace they will happily take money off loosing punters but not those who follow good tipsters and take advantage of offers they do not want the business. How is this allowed? If i shop around buying clothing and only purchase clothes when sales are on i do not get barred from shopping.
Recently opened an account using a promotion code that promised £30 of freebets. Freebets have not been honored and restrictions have been applied to the account within 48 hours of betting probably because i backed a horse that was backed in form 14 to 1 to 9 to 2 favorite. I also used all there offers money back etc. Disgrace they will happily take money off loosing punters but not those who follow good tipsters and take advantage of offers they do not want the business. How is this allowed? If i shop around buying clothing and only purchase clothes when sales are on i do not get barred from shopping.
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Amy Raynes
05 October 2020
Comment from uk.trustpilot.com
Happy to take your money! But never to pay out.. Very disappointing, absolute money grabbers!
Happy to take your money! But never to pay out.. Very disappointing, absolute money grabbers!
Reply
Liam Furniss
04 October 2020
Comment from uk.trustpilot.com
Opened an account I put some bets on Won an acca on my account the same day withdrew the 240 winnings about 10 mins later got an email saying my account has been suspended and I can't withdraw my money they can't give me a reason they want picture proof driving licence bank statement paypal account details I explained why didn't I need them when I deposited money but I need them now I've won? They Could not give me a reason now I'm waiting to hear back from the security team to make a decision do not trust this company thieves currently in talks with the gambling commission who have told me there's been numerous cases with paddy power like this they need shutting down
Opened an account I put some bets on Won an acca on my account the same day withdrew the 240 winnings about 10 mins later got an email saying my account has been suspended and I can't withdraw my money they can't give me a reason they want picture proof driving licence bank statement paypal account details I explained why didn't I need them when I deposited money but I need them now I've won? They Could not give me a reason now I'm waiting to hear back from the security team to make a decision do not trust this company thieves currently in talks with the gambling commission who have told me there's been numerous cases with paddy power like this they need shutting down
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Jason
04 October 2020
Comment from uk.trustpilot.com
Would never recommend Paddypower. They closed my account for no reason and without any warning so I therefore couldn’t access it. Also they did not refund my account balance or my open bet balance to me. They’re customer service is also terrible and it will get you nowhere. Be very careful!
Would never recommend Paddypower.
They closed my account for no reason and without any warning so I therefore couldn’t access it. Also they did not refund my account balance or my open bet balance to me.
They’re customer service is also terrible and it will get you nowhere.
Be very careful!
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Stephen Mulcahy
03 October 2020
Comment from uk.trustpilot.com
There is a problem with logging on to my Paddy Power account and I used their online chat support to try and remedy it. It's a 10 minutes to get past the chat robot another 10 minutes for a human to start chatting and then it took 5 minutes to get a response every time I sent a message to the person. In the end the agent didn't resolve my problem and simply ended the chat session. Once I can login again I'll be closing my Paddy Power account.
There is a problem with logging on to my Paddy Power account and I used their online chat support to try and remedy it. It's a 10 minutes to get past the chat robot another 10 minutes for a human to start chatting and then it took 5 minutes to get a response every time I sent a message to the person. In the end the agent didn't resolve my problem and simply ended the chat session. Once I can login again I'll be closing my Paddy Power account.
Reply
Fabio Costa
02 October 2020
Comment from uk.trustpilot.com
Paddy power isnt the worst. Very helpful staff okay games the payouts are okay not the best but okay.
Paddy power isnt the worst. Very helpful staff okay games the payouts are okay not the best but okay.
Reply
john
01 October 2020
Comment from uk.trustpilot.com
Dont pay out winning bets be warned!! Won 50p treble on irish lotto just not paying no explanation untrustworthy company. Looking at further reviews not first time they have refused to pay out winning bets
Dont pay out winning bets be warned!! Won 50p treble on irish lotto just not paying no explanation untrustworthy company. Looking at further reviews not first time they have refused to pay out winning bets
Reply
DefiantConsumer
01 October 2020
Comment from uk.trustpilot.com
www(dot)dailymail(dot)co(dot)uk/news/article-4432702/Paddy-Power-refuse-pay-Dortmund-Monaco-bet(dot)html
www(dot)dailymail(dot)co(dot)uk/news/article-4432702/Paddy-Power-refuse-pay-Dortmund-Monaco-bet(dot)html
Reply
gordon
01 October 2020
Comment from uk.trustpilot.com
username GORDON271072 taking my custom elsewere after years of playing on paddy payouts are a disgrace on any stake but even worse on large stakes beware no feedback on here also from them that just tells you if they cared they be wanting to reply to these complaints bet365 much better betfred also
username GORDON271072 taking my custom elsewere after years of playing on paddy payouts are a disgrace on any stake but even worse on large stakes beware no feedback on here also from them that just tells you if they cared they be wanting to reply to these complaints bet365 much better betfred also
Reply
Erin wise
30 September 2020
Comment from uk.trustpilot.com
May as well just throw money out the window. Spent 200 won 10....
May as well just throw money out the window. Spent 200 won 10….
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danielle mcmanus
29 September 2020
Comment from uk.trustpilot.com
Absolute joke shut mine my mums and dads account down for no reason... followed the refer a friend policy and shut our accounts down with no reasoning no explanation have cheek to put on email have questions click here try to talk to some on guess what you can’t as you have shut the account and have to log in to talk!!!!! Dad had money in his account are you going to pay that no don’t think so banned for doing a promo you emailed to us beware people absolute scam!!!!
Absolute joke shut mine my mums and dads account down for no reason… followed the refer a friend policy and shut our accounts down with no reasoning no explanation have cheek to put on email have questions click here try to talk to some on guess what you can’t as you have shut the account and have to log in to talk!!!!! Dad had money in his account are you going to pay that no don’t think so banned for doing a promo you emailed to us beware people absolute scam!!!!
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Andrea Leighton
28 September 2020
Comment from uk.trustpilot.com
I’ve read some of the bad reviews and I’m shocked by them to be honest. I find paddy power to be one of the best I’ve used. For Slots and sports. I don’t expect to win big all the time. I’ve no problem with the smaller wins as they keep you going. They’ve always been really helpful anytime I’ve contact them also.
I’ve read some of the bad reviews and I’m shocked by them to be honest. I find paddy power to be one of the best I’ve used. For Slots and sports. I don’t expect to win big all the time. I’ve no problem with the smaller wins as they keep you going. They’ve always been really helpful anytime I’ve contact them also.
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Eamonn
28 September 2020
Comment from uk.trustpilot.com
Shocking customer service! Can’t speak to a manager get cut off by rude agents. Bet365 a lot better
Shocking customer service! Can’t speak to a manager get cut off by rude agents. Bet365 a lot better
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Miss Janine scott
27 September 2020
Comment from uk.trustpilot.com
Just found that by 1 click an unstable stepson can just click log in and he on my acc I know I'm to trusting leave laptop open for all to use but worse he shows me how easy he paid into PP just using 3 digit on my card which he knew from getting goods as it was all saved on acc only realised when my card declined in shop an checked online to see he deposited hundreds and I'm now skint he has mental proplems and addictions. I'm checking with legal group why my privacy was not safeguarded better by PP app no safeguards or other checks to verify It was me checking if they failed to protect my privacy rights I know it was a crime on his part and he will be dealt with but didnt realise how easy it was to be let down bad by PP and cant seem to find good way or who to contact il leave it with solicitor to check legal matters just close acc never use one again... better security system needed I'd say in mean time il go hungry for couple weeks
Just found that by 1 click an unstable stepson can just click log in and he on my acc I know I'm to trusting leave laptop open for all to use but worse he shows me how easy he paid into PP just using 3 digit on my card which he knew from getting goods as it was all saved on acc only realised when my card declined in shop an checked online to see he deposited hundreds and I'm now skint he has mental proplems and addictions. I'm checking with legal group why my privacy was not safeguarded better by PP app no safeguards or other checks to verify It was me checking if they failed to protect my privacy rights I know it was a crime on his part and he will be dealt with but didnt realise how easy it was to be let down bad by PP and cant seem to find good way or who to contact il leave it with solicitor to check legal matters just close acc never use one again… better security system needed I'd say in mean time il go hungry for couple weeks
Reply
A. Mitchell
27 September 2020
Comment from uk.trustpilot.com
Really bad customer support can lock your account out for being responsible basically a winner and has taken them a week to address it to ring me. Are you scared of what I will open your eyes too Paddypower? I am responsible just because the lady on the chat was trigger happy and in a locking out mood. Ridiclulous they have the power to lock you out but have no power to unlock it. 1st time in over 20years of using these sites I have been locked out to. Back to school for customer services In my opinion !!!
Really bad customer support can lock your account out for being responsible basically a winner and has taken them a week to address it to ring me. Are you scared of what I will open your eyes too Paddypower? I am responsible just because the lady on the chat was trigger happy and in a locking out mood.
Ridiclulous they have the power to lock you out but have no power to unlock it.
1st time in over 20years of using these sites I have been locked out to.
Back to school for customer services In my opinion !!!
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Ferat Ozcevik
26 September 2020
Comment from uk.trustpilot.com
If you have kind of assistance working for this company you will loose so many customer,I am so glad that I close my account today.You will not get penny from me again Mr Baran Ozcevik
If you have kind of assistance working for this company you will loose so many customer,I am so glad that I close my account today.You will not get penny from me again
Mr Baran Ozcevik
Reply
Clarke Natalie Ann
25 September 2020
Comment from uk.trustpilot.com
I have been with PP a few years now, not a big gambler, just a little flutter everday, and never had any problems. Just went to check my account, logged in, and it say "Your account has been closed". Why? I still have money in my account also, not much, but that is not the point. Why has my account been closed, how can I contact them. Very disappointed.
I have been with PP a few years now, not a big gambler, just a little flutter everday, and never had any problems. Just went to check my account, logged in, and it say
"Your account has been closed".
Why? I still have money in my account also, not much, but that is not the point.
Why has my account been closed, how can I contact them. Very disappointed.
Reply
Jacob
25 September 2020
Comment from uk.trustpilot.com
Don’t honour free bets and will happily buffer their own vague terms for their own benefit or accord. Arrogant over message and customer service.
Don’t honour free bets and will happily buffer their own vague terms for their own benefit or accord. Arrogant over message and customer service.
Reply
Theresa shwahla
24 September 2020
Comment from uk.trustpilot.com
Got all my lost funds back with the help of CrawfordSandra (895) ^g m a I l
Got all my lost funds back with the help of CrawfordSandra (895) ^g m a I l
Reply
DA bishmyster
24 September 2020
Comment from uk.trustpilot.com
Joined and claims my account status is confirmed and only when i go to start a game i get ACCOUNT LOCKED, it allows to deposit money ect but not actually start a game
Joined and claims my account status is confirmed and only when i go to start a game i get ACCOUNT LOCKED, it allows to deposit money ect but not actually start a game
Reply
b s
24 September 2020
Comment from uk.trustpilot.com
Deposited £20, got an email saying that my account has been locked, they said they look forward to hearing from me to fix this. But when you click on all their links to 'contact' them, they asked me to log in and then it just says that my account has been closed. Nightmare, I'm still trying to find a way to contact them. I have several open bets with them and this seems incredibly unprofessional.
Deposited £20, got an email saying that my account has been locked, they said they look forward to hearing from me to fix this.
But when you click on all their links to 'contact' them, they asked me to log in and then it just says that my account has been closed. Nightmare, I'm still trying to find a way to contact them. I have several open bets with them and this seems incredibly unprofessional.
Reply
Matt B
24 September 2020
Comment from uk.trustpilot.com
They are dreadful. They spend so much on silly gimmicky adverts to get business. Thats because their odds are so poor. Don't believe me? Check an odds comparison site and they are never best odds on anything in fact they are usually worst odds of the lot
They are dreadful. They spend so much on silly gimmicky adverts to get business. Thats because their odds are so poor. Don't believe me? Check an odds comparison site and they are never best odds on anything in fact they are usually worst odds of the lot
Reply
gordon
22 September 2020
Comment from uk.trustpilot.com
shocking!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! used to love paddy but payouts a disgrace it needs addressed they brought out promotion spend 2k on games get 50 bonus sice then payouts disgraceful username GORDON271072
shocking!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! used to love paddy but payouts a disgrace it needs addressed they brought out promotion spend 2k on games get 50 bonus sice then payouts disgraceful username GORDON271072
Reply
Robert Hartley
21 September 2020
Comment from uk.trustpilot.com
won 5700 and since then nothing but losers, 2k spins no joke and i not got a bonus off any games, gonna leave while im 3k up and carry on using betfair, atleast they give me totally random free bets and bonuses over time, paddy power my last bonus was 2019 and with betfair i get one atleast once a week they say stop when its doesnt become fun anymore, well paddy power isnt fun anymore unfortunately.
won 5700 and since then nothing but losers, 2k spins no joke and i not got a bonus off any games, gonna leave while im 3k up and carry on using betfair, atleast they give me totally random free bets and bonuses over time, paddy power my last bonus was 2019 and with betfair i get one atleast once a week
they say stop when its doesnt become fun anymore, well paddy power isnt fun anymore unfortunately.
Reply
John Nelson Morgan
20 September 2020
Comment from uk.trustpilot.com
Paddy power cash out is fraud Ok so i had 2 football bets what was the same bet of 4 teams . 1 of my bets was a 5 pounds bet my other was my change what was 64p. Ok so 2 out of my 4 teams had won and i was waiting until the next day for my other 2 teams to play . Both my bets at this point was at a cash out of 12 p for my low bet and 8.80p for my high bet . Now all night to this morning i have been watching my high bet go down in value to under 7 pounds from 8.80p but my low bet had stayed the same on 12p . How is this possible when both bets are the same . None of my last 2 teams had played . So why has the value of 1 bet gone down when my other low bet has stayed the same value at 12 p . I contacted paddy power up and they had no answer for me . My reason is they just dont want you yo cash out your bigger bet do they lower the cash out price . Now is this fair as both bets are the same a complete rip of my advice is dont bet at paddy power they make there own cash out prices and dont stick to the rules and regulations. I will never place a bet here again in my life . And to top this of they had me in a chat untill a football team had scored against my bet ehat then took it right down to 3.68p i belive they did this so i would not cash out my bet as i cashed out on other bets that was up . It was only after that team had scored they told me that they did not have a answer for me . Up untill that point i was just being told aload of rubish what really did not make any sence. Nice one paddy power do you feel ashamed well you should
Paddy power cash out is fraud
Ok so i had 2 football bets what was the same bet of 4 teams . 1 of my bets was a 5 pounds bet my other was my change what was 64p. Ok so 2 out of my 4 teams had won and i was waiting until the next day for my other 2 teams to play . Both my bets at this point was at a cash out of 12 p for my low bet and 8.80p for my high bet . Now all night to this morning i have been watching my high bet go down in value to under 7 pounds from 8.80p but my low bet had stayed the same on 12p . How is this possible when both bets are the same . None of my last 2 teams had played . So why has the value of 1 bet gone down when my other low bet has stayed the same value at 12 p . I contacted paddy power up and they had no answer for me . My reason is they just dont want you yo cash out your bigger bet do they lower the cash out price . Now is this fair as both bets are the same a complete rip of my advice is dont bet at paddy power they make there own cash out prices and dont stick to the rules and regulations. I will never place a bet here again in my life . And to top this of they had me in a chat untill a football team had scored against my bet ehat then took it right down to 3.68p i belive they did this so i would not cash out my bet as i cashed out on other bets that was up . It was only after that team had scored they told me that they did not have a answer for me . Up untill that point i was just being told aload of rubish what really did not make any sence. Nice one paddy power do you feel ashamed well you should
Reply
j
18 September 2020
Comment from uk.trustpilot.com
I opened an account 3 or 4 years ago cannot remember if i placed a bet i probably did might of even won big but i will never know because Paddy Power erased all records of that account
I opened an account 3 or 4 years ago cannot remember if i placed a bet
i probably did
might of even won big
but i will never know because Paddy Power erased all records of that account
Reply
Steven parkin
17 September 2020
Comment from uk.trustpilot.com
I play the slots on lots of different sites and leave my feedback on them.ive been on paddy for 2 days put 70.00 in and to be honest i havnt even won a amount just to give me a decent amount to play a bit longer with the deposits ive put in.i can put 20 in some sites and play for a while and i dont even care if i loose as long as i have a few mins fun but on here i carnt even win at a pound a go more than 20p.im not going to leave no stars as i will give it a few more days but paddy you have to let a few wins to have fun winning nothing makes the game flat.
I play the slots on lots of different sites and leave my feedback on them.ive been on paddy for 2 days put 70.00 in and to be honest i havnt even won a amount just to give me a decent amount to play a bit longer with the deposits ive put in.i can put 20 in some sites and play for a while and i dont even care if i loose as long as i have a few mins fun but on here i carnt even win at a pound a go more than 20p.im not going to leave no stars as i will give it a few more days but paddy you have to let a few wins to have fun winning nothing makes the game flat.
Reply
Andrew
16 September 2020
Comment from uk.trustpilot.com
Your site does not payout It’s useless And it’s fixed
Your site does not payout
It’s useless
And it’s fixed
Reply
stuart vallentyne
15 September 2020
Comment from uk.trustpilot.com
Audited. Clearly controled. Requires investigation.
Audited. Clearly controled. Requires investigation.
Reply
Michael Hanley
14 September 2020
Comment from uk.trustpilot.com
Paddy were advertising 9/2 Wolves and Chelsea. I clicked on bet here button expecting it to be placed in my betslip, instead it directed me to the bet club, I pressed join, clicked on terms and conditions but the bet never became available. I repeated this two further times and never saw the bet. Did anyone else have the same issue?
Paddy were advertising 9/2 Wolves and Chelsea. I clicked on bet here button expecting it to be placed in my betslip, instead it directed me to the bet club, I pressed join, clicked on terms and conditions but the bet never became available. I repeated this two further times and never saw the bet. Did anyone else have the same issue?
Reply
Sports Bettor
14 September 2020
Comment from uk.trustpilot.com
Paddy is a good internet gambling site since the late 80s. Always taken care of me. I can't understand these 1 star reviews. And for such low amounts.
Paddy is a good internet gambling site since the late 80s. Always taken care of me. I can't understand these 1 star reviews. And for such low amounts.
Reply
Tracy walpole
11 September 2020
Comment from uk.trustpilot.com
I joined paddy power tonight signed up no problems there deposited £10 everything is fine. Headed to the slots account is locked ??? Contacted customer support who assured me everything is fine played my 10er and decided to deposit again all's good been playing for an hour.Wager £10 receive 200 free spins played 122 free spins game account temporarily suspended. I deposited with a debit card my name my address .I HAVE NEVER had to verify by uploading passport. Utility bil and my debit card which I did straight away received a message if takes upto 24hrs for a human to verify until then my account is locked with £46 credit I'm disgusted they have taken money from my bank account without needing to verify who I am .I don't try to withdraw funds I was quite happy playing this is wrong if there was a problem with me opening account why did customer service let me use my account to play and deposit more money on. This is basically theft by deception now I'm contacting Resolver. Ask gamblers to help warn others. I want my money I deposited refunded back into my account asap and I suggest anybody else with issues with PP do the same. Unless people complain to the site Askgamblers who act as a third party gambling commissioner won't be interested how many online gambling sites in the last six months have closed changed the sites name Google casinos that have had their gambling license temporarily suspended and are under investigation
I joined paddy power tonight signed up no problems there deposited £10 everything is fine. Headed to the slots account is locked ??? Contacted customer support who assured me everything is fine played my 10er and decided to deposit again all's good been playing for an hour.Wager £10 receive 200 free spins played 122 free spins game account temporarily suspended. I deposited with a debit card my name my address .I HAVE NEVER had to verify by uploading passport. Utility bil and my debit card which I did straight away received a message if takes upto 24hrs for a human to verify until then my account is locked with £46 credit I'm disgusted they have taken money from my bank account without needing to verify who I am .I don't try to withdraw funds I was quite happy playing this is wrong if there was a problem with me opening account why did customer service let me use my account to play and deposit more money on. This is basically theft by deception now I'm contacting Resolver. Ask gamblers to help warn others. I want my money I deposited refunded back into my account asap and I suggest anybody else with issues with PP do the same. Unless people complain to the site Askgamblers who act as a third party gambling commissioner won't be interested how many online gambling sites in the last six months have closed changed the sites name Google casinos that have had their gambling license temporarily suspended and are under investigation
Reply
Arr Puu
11 September 2020
Comment from uk.trustpilot.com
Paddy Power will suck you in, make you feel important and then drop you like a brick. They offer free bets, but when you try to get the free bets you are ineligible. Complain to customer service and they just pass it on. Shambolic service. Play the games and you might win first time, second time all your winnings will be taken back. Farce of a company, even there skill one is fixed - rotten corrupt organisation.
Paddy Power will suck you in, make you feel important and then drop you like a brick.
They offer free bets, but when you try to get the free bets you are ineligible.
Complain to customer service and they just pass it on. Shambolic service.
Play the games and you might win first time, second time all your winnings will be taken back.
Farce of a company, even there skill one is fixed – rotten corrupt organisation.
Reply
Nathan Adam
11 September 2020
Comment from uk.trustpilot.com
I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called fixed_albright, the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win! I will definitely recommend y’a to go check him out on Instagram.
I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called fixed_albright, the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win!
I will definitely recommend y’a to go check him out on Instagram.
Reply
chris chadwick
10 September 2020
Comment from uk.trustpilot.com
Home wreckers the cows biff I hope when I’m dead tonight I pray that paddy power is happy over £75. I begged for help. You money hungry pieces of cows minge I loved my world and I hope you all suffer like my family, paddy power you life wreckers. I hope you all laugh at my death
Home wreckers the cows biff I hope when I’m dead tonight I pray that paddy power is happy over £75. I begged for help. You money hungry pieces of cows minge I loved my world and I hope you all suffer like my family, paddy power you life wreckers. I hope you all laugh at my death
Reply
Niketa Basson
09 September 2020
Comment from uk.trustpilot.com
AVOID !!! CONTACTED PADDY POWER,ONLY TO BE SHOUTED AT & ABUSED BY A MEMBER OF THEIR CUSTOMER SERVICE TEAM.OMG ! THIS HAS MADE ME FEEL SO BAD ! PADDY POWER YOU SHOULD BE ASHAMED OF THIS KIND OF BEHAVIOUR !!! AVOID PLEASE !!!
AVOID !!! CONTACTED PADDY POWER,ONLY TO BE SHOUTED AT & ABUSED BY A MEMBER OF THEIR CUSTOMER SERVICE TEAM.OMG ! THIS HAS MADE ME FEEL SO BAD ! PADDY POWER YOU SHOULD BE ASHAMED OF THIS KIND OF BEHAVIOUR !!! AVOID PLEASE !!!
Reply
Ms Abigail Fisher
08 September 2020
Comment from uk.trustpilot.com
Joined recently to play bingo. No problems. So far so good.
Joined recently to play bingo. No problems. So far so good.
Reply
CD
12 October 2020
Comment from uk.trustpilot.com
Had a small win on another site. Stupidly joined Paddypower for a little change in games. Lost £275 on the slots over a month of playing. Mostly playing £1 for a return of 20p...sometimes you get a whole £1. Should have stopped but thought I’d at least get a Bonus here and there, make it more exciting to play but nope slots do not like to pay.. Account was then locked after the loss. I could compare the experience to being voluntary robbed. Lesson has now been learnt. Would not recommend.
Had a small win on another site. Stupidly joined Paddypower for a little change in games. Lost £275 on the slots over a month of playing. Mostly playing £1 for a return of 20p…sometimes you get a whole £1. Should have stopped but thought I’d at least get a Bonus here and there, make it more exciting to play but nope slots do not like to pay.. Account was then locked after the loss. I could compare the experience to being voluntary robbed. Lesson has now been learnt. Would not recommend.