Paddy Power PLAYER REVIEWS(3041)
Luke Gale
07 September 2020
Comment from uk.trustpilot.com
Poor Casino Poor rewards Try a real casino with fair payouts and better rewards like Virgin
Sarah Davies
04 September 2020
Comment from uk.trustpilot.com
1* is not low enough! Parroted scripted responses. There is a new customer promotion deposit £10 and receive £40 to play and free spins. I tried to contact them- the messenger/online chat does not work on my phone, so I contacted via Twitter. After explaining that, they STILL directed me to their online chat portal!!! And advised they couldn't deal with my enquiry via Twitter!! Conned out of £10 with the promise of a promotion! Misleading and false advertising!! My advice is stay clear! Terrible company and abysmal customer service!!
Ben White
04 September 2020
Comment from uk.trustpilot.com
Been using paddy power for the past 2 years and Jesus Christ since corona has hit they have made the slot machines even worst. Last 5 sessions I haven’t even gone up, last time I bet with them. If you’re looking for a better place go to 888 they have different games but more likely to win on these. Absolute sh**
JONATHAN L
03 September 2020
Comment from uk.trustpilot.com
Terrible company to deal with if you have a problem with anything. They will tell you that their legal team is bigger then you!!! unbelievable
Ben Wright
02 September 2020
Comment from uk.trustpilot.com
Avoid. Cash outs will be blocked because their servers will not update and suddenly show matches finishing as 'starting soon' completely screwing you. Happens every single time. Have had to contact support over 5 times since joining just to get money back for bets that weren't paid out. Absolute joke of a service.
Jack James
02 September 2020
Comment from uk.trustpilot.com
Ive been with paddy power for a few couple years now and personally i’d they they are one of the best sites, they treat their customers well with the paddypower rewards, also have get promotions on & free spins, the payouts take about 1-2 days, i only play for the slots but their bets sport have good odds too and helpful tips. Just see a lot of people complaining cause they lost a bit of money ‘Gambling’
kevin smith
30 August 2020
Comment from uk.trustpilot.com
Paddypower closed my account for no reason. Kept my money and now my account has been closed i cannot contact them. Complete shower of S**t.
David W
29 August 2020
Comment from uk.trustpilot.com
Paddy Power closed my account for business reasons. Repeated attempts to find out why where met with a brick wall. When I raised concerns about GDPR and my cyber security if someone has erroneously used my account they told me its basically tough. Very poor customer service.
Seán Mustapha Murphy
28 August 2020
Comment from uk.trustpilot.com
the negative reviews are false, i have had more free bets than i have deposited, liars with negative views, gambling addicts who put there money on slots and expect a big return so they can waste it all away then complain, oillocks WE LOVE PADDY
John Nelson Morgan
28 August 2020
Comment from uk.trustpilot.com
650 spins no slot bonuses Ok so you must watch you tubers live streaming bonus hunts on slots well how often do you see them not hitting 1 slot bonus in 650 spins do you . No you dont . And do you . Well i play at different venuse and to be honest i do hit bonuses on slots with in 500 spins . At paddy power you will hit nothing win nothing and have a bad experience here thats why they have 1.4 star rating . My past 6 sessions at paddy power has been a complete rip of . They try and say the ramdom number generatored are totally ramdom but are they . Do you belive in volatility well i believe that paddy power plays with your account lowering the volatility so you can not win . Can i point out to that its illegal. You ment to have a more chance of winning if playing quite a few slots and giving them a fair chance . Thats why we have a thing called rtp. Return to player so if a slot has a 96.4 rtp then the house has a edge of only 3.4 percent that will be its max take from all proffit. It dont mean that you will win big ammounts in fact you could only win say 10 p and 14 p wins over 5 to 10 spins . But over 500 spins per slot then you would except to gain a slot bonus. Still this dont mean you will win big . Now at paddy power they control your account and what you win and loose. In fact i played over 3.000 spins on different slots and did not hit 1 slot featured board games bonus . I contacted them up and all i got was a bunch of fibs . After all how do they know whats going on behind the scenes they are just chat assistants . They dont know how software works as they never studdied it . 3.000 spins and nothing is shameful. I play at other venues and i and always hit a bonus or 2 . My advice is to stay away from paddy power completely as they are a rip of . If paddy power thinks am hiding under this name then your wrong its my user name to . But paddy power never do say anything as we are right all of us in here on trust pilot. We dont have to stand for it . The games are tested by Malta gaming authorities and not the UK gambling authoritys. I live in the UK not Malta and Malta and the UK have different gaming rules as we now are no longer in the EU . Ok on my final point is when and if you do get a bonus on slots and believe me thats not that often then it only pays less than a 100 x your bet
Pengaleng southy
28 August 2020
Comment from uk.trustpilot.com
Don’t play casino or the machines deal or no deal is absolutely dead couldn’t believe how bad anything but the sport bets are the scratch cards all rigged deffo not worth playing anything but sports bets
J
27 August 2020
Comment from uk.trustpilot.com
STAY AWAY FROM THIS SCURGE. RUBBISH PRICES ALWAYS OFFERED COMPARED TO OTHER SITES AND CASH OUT IS BLOCKED WHEN YOU TRY TO CASH OUT. SCAM ARTISTS. SPEND YOUR MONEY ELSEWHERE. THEY TRY BUMP YOU SILLY ON ACCAS THREE WINNERS IN THEY NEVER OFFER YOU ANYTHING DECENT JUST A BUNCH OF SNAKES.
Scott Mackie
24 August 2020
Comment from uk.trustpilot.com
I deposited £20( Deposit more than £10 get a free £10 bet after the first bet wins/loses). Placed a £10 bet, decided whilst I was waiting for the outcome 'fingers crossed' , I will try my luck on the slots and won £120, so thinking il stay on the up. Withdrew the £100 and left myself with the original deposit to play with. The bet finished and I lost but I placed on my £10 free bet and won £12 but as soon as it had finished before I could place another bet/play slots or withdraw the money.. BAM account has been closed due to a buisness reason. Wrote to customer services and was given absolutely nothing but cheek about how "it's been closed and it's managerial level, I cannot question it or get you the answer as to why but you have withdrawn more than you won so have a good day" I asked about my £12 that I had in the account and was told that they "hold the right to close accounts without returning any money above the deposited ammount" So if you plan on losing play with them if you are thinking you can win some money. Do NOT play with them as if your up they will close the account without giving you any winnings as and when it suits them. Absolutely terrible
Diogo
23 August 2020
Comment from uk.trustpilot.com
Paddy power is fuc....king crap.....rude costumer service,not helpful at all after I tried to claimed a few bonus that I saw on MY promotions hub and I proved with screenshot and link and I made sure I was logged in for them to see it was on MY hub and they fuc...king said that is for selected costumer and I wasn’t one of them😖😖 and I asked so why it keeps showing on MY fuc...king hub and they suspended my account with an excuse that I was chasing bonus and I told them to go fu....ck themselves....paddy bullchit that what it is
Jonny.s.
21 August 2020
Comment from uk.trustpilot.com
Honestly...take note here...you will never win on their slots over all...its so rigged and by passes regulations so they can get away with it...be sensible and save your money...YOU'VE BEEN WARNED....if you go ahead then don't say I didnt tell you so...hahaha good luck ....you'll need it....
Lorraine White
19 August 2020
Comment from uk.trustpilot.com
I don't actually bet much,just the odd time for a bit of fun. Twice Paddy Power has locked my account because of activity they believe was not me. Both times it was (all I did was log on using a different device). Almost impossible to get reopened. Apparently as it's been locked twice someone senior has to review. But they locked it for no reason? Use a different company, I will from now on.
Lionel Canning
18 August 2020
Comment from uk.trustpilot.com
I have a issue with a money transaction not in bank account I took a break from paddy Power online betting and rang customer care no response very disappointing considering the money I have gambled expected a lot better from paddy Power
Vachn Sneiz
18 August 2020
Comment from uk.trustpilot.com
I won on hoops galore came first in the UK and I got a quid for my effort sort it out paddy lad it says I get a 50 pound free bet for coming 1st
ash 68 pontin
17 August 2020
Comment from uk.trustpilot.com
Paddy Power have some good special offers like we pay four places on a twelve runner handicap sounds great but they only pay 5th of the odds instead of a quarter but if you take a 16 runner handicap pp pays 5 places at 5th of the odds other bookies pay the first 4 at a quarter of the odds so pp for instance other bookies you end up unlucky 20 to 1 second at a quarter of the odds your return at a 1 pound stake is 6 pounds wher as with pp it would only return a fiver so lets say in this 16 runner handicap the first 5 horses finish 1 2 3 4 5 all at 20 to 1 and in alternate bookies you had a pound place on all 5 horses you would get payed total 24 pounds where as in PP you would get back 25 quid as you have 5 places so WOW you gain one poxy quid and you would only benefit from this special offer in PP if your horse actually finishes 16th so your not even gaining that poxy quid i mentioned mmmm
Honestreview100
16 August 2020
Comment from uk.trustpilot.com
Great fun, great prices, secure website, 5 stars from me👍🏼
Gary Thomas
16 August 2020
Comment from uk.trustpilot.com
I have been using Paddy Power for years. Amazing company, very secure and some great offers. Overall just great fun. I don’t understand the negative reviews.
Julie Parker
14 August 2020
Comment from uk.trustpilot.com
My account has also been hacked. I have had £2100 stolen from my bank account through Paddy Power. I just want this resolved and I want my money back!
Mr Wilson
13 August 2020
Comment from uk.trustpilot.com
Please be aware that my P.P. account was hacked & my balance was taken out , & im still waiting to hear off P.P. what are they going to do about it, I think there security log on system is poor Pete W
Jadc
12 August 2020
Comment from uk.trustpilot.com
In the past week I have won over £1000 playing wish upon a leprechaun @ 80ps spins ... Yes I have put in a lot and won very little but you have more a chance of winning from Paddy power compared to sites such as sky bingo <- has gone down hill, trust me Paddy is the way to go if you want to gamble.
amy
12 August 2020
Comment from uk.trustpilot.com
chat agents are ignorant ba*tards site is worse for sports odds its actually laughable. fu*k them much better out there
dale hancock
10 August 2020
Comment from uk.trustpilot.com
Be warned... don’t consider opening an account with this Mickey Mouse operation. My wife opened an account and within days it was suspended... why... because they want to. She had already deposited £20 and that was essentially confiscated. Can’t get a straight answer from their customer services. Use a reputable online betting company. By the looks of their reviews here, they’ve had many many unhappy victims. DONT MAKE YOURSELF A STATISTIC
John Nelson Morgan
09 August 2020
Comment from uk.trustpilot.com
Fixed slots of a weekend Ok so for 4 weekends i have played to many spins on slots . And every weekend its just the same boring play . No bonuses on slots or mini bonuses no wins nothing at all . Every weekend this is . Am sick of wanting that last bonus symbols on the slot reels its just unreal. How can you play slots every weekend to the same outcome. Is this place even real . Why do you take of the English man and women is it because your Irish . Your ripping us of completely. I dont belive in bad luck every weekend when its just the same game play . Ok if the game play waa different every time or i just hit 1 good win ir slot bonus. But to give nothing every weekend then its a issue witu your company. Very bad place to play at . I show all my game play on you tube and am glad am showing all what a discussing place this really is . PROVE ME WRONG PADDY POWER I DARE YOU . But you know am right thats why you have 1.6 star rating out of 5 stars people are ashamed of this place thats why you dont respond as you know what your doing . No defence from paddy power what so ever says it all
Daniel
09 August 2020
Comment from uk.trustpilot.com
I'm probably one of few that have made a good amount out of Paddy power no thanks to them, but they certainly try many tricks to scam you. The most obvious being connectivity issues when depositing in roulette and wanting to double up when confident in a win. Funnily enough I monitor my stability and not the slightest issue. Surprising to see how many other people have similar problems but yet support are just rude and refuse to provide any escalation info. I will take my money and run.
John Nelson Morgan
06 August 2020
Comment from uk.trustpilot.com
I can not believepaddy power is real. Ok playing slots today and what a shame . I did 250 spins on rick and morty megaways and just did not even get 1 win . Its a megaways slot at 96.6 rtp and i could not even get a 1 p win wow . Fake paddy power. I belive in fair slots play and this place is just not right . You may get a little win a few days early than today but when you return to play its just not fair at all and you xan clearly tell on how the slots play . You would expect to get the smallest win on a megaways even a few pennys . But to hit nothing at all is just discussing. How can you conduct buisness when your slots just rip you of completely. How is that fair when you dont have a chance of winning . If you just keep taking from us . Do you expect us to return and get the same outcome every time .NO NO NO . Ok you may be taling our money paddy power but your loosing customers every day . More than your getting new customers. In the long run this will make you bankrupt just like william hill is as of this moment
Steve Saunders
06 August 2020
Comment from uk.trustpilot.com
Six free spins on a feature and logged me out every time just before the reels stop... log back in and spin is complete... Next spin starts and logs me out again... not just once every feature game on some slots... how can thi be an enjoyable experience.?.. takes £15 to get on festure game and then ruined by logging me out... also it states that my experience may be poor due to my browser not supporting webgl, I have the latest tablet with the latest version of chrome.... i have enabled webgl........ i really think their site is not powerful enough to host sophisticated graphics.... if they don't want to invest in good support or quality framework then they should not offer games that are too powerful for their site.........
Georgina
05 August 2020
Comment from uk.trustpilot.com
Absolutely love this site. I think it's extremely fair with its payouts.
Calvin Pond
04 August 2020
Comment from uk.trustpilot.com
I love paddy in a lot of ways iv gambled all my life I am a degenerate sometimes which doesn’t help if games can take many spins which a lot of the megaways games can do but I have had some mental wins aswell I played a few quid one weekend then got given a £100 bonus on the Monday (which is quality) and the slots went off I turned that into nearly 13 grand cashed the lot out never no problem with payments had some big wins on certain slots so can’t complain Site is very easy to use and happy they bringing in all new games to keep up to date all n all a good casino don’t listen to the trash on here play for urself n see 👍
Nick Blake
03 August 2020
Comment from uk.trustpilot.com
AVOID LIKE THE PLAGUE.... Absolute sorry excuse for a company. Closed my account for security reasons with no explanation. I hadn't even won and they had passport info etc. PATHETIC!!!!!
Luke Gale
02 August 2020
Comment from uk.trustpilot.com
Always thought this was one of the better sites but since lockdown their payouts and bonuses have been shocking . Stay away from megaways in particular
Black bird
02 August 2020
Comment from uk.trustpilot.com
unbelievable crooks,worst bookie ever
Vivien Mitchell
01 August 2020
Comment from uk.trustpilot.com
Very poor betting company withdraw promotions and offers on a business basis but don’t tell you why they are not bothered if they keep your business or not said they had sent me am email in January 2018 with drawing all offer without any legitimate reason.
Jimmy Samsonite
30 July 2020
Comment from uk.trustpilot.com
It's true. Patrick has the power. But it may shock you to learn that this power did not come from renewable sources and Patrick is a bad bad boi who's been sourcing plutonium from the Iranians. Tut tut.
Francis Duffy
29 July 2020
Comment from uk.trustpilot.com
Have been with Paddypower for a while and out of the blue they suspended my account. They said that I don't exist. Sent them documents Passport, Bank account I use, address and more. Took 2 customer service people to handle the situation. First one said I can't let you reactivate your account then next one did. They activated my account. Next day they closed it. Got lied to by customer service. Really bad customer service. Cut me off 4 times.
John Nelson Morgan
28 July 2020
Comment from uk.trustpilot.com
What a joke to play at terrible Ok so i played 500 spins on 10 different slots that had a return of over 96.00 % and not a single bonus on any slots. How the hell in earth can that happen on a variety of slots at such high rtp . I contacted paddy power up regarding the unfairness and how pathetic and useless there slots are . I was told by a paddy power live chat agent. That i should spend more time on fewer slots . And i would probably have more luck . Ok wait a minute? Iv just played 500 spins on 10 different slots and your telling me to spend more time on fewer . So what they are saying is infact you wont get a slots main featured board game bonuses unless you put over 500 spins into it . So where is the luck in that . Paddy power full of loosing slots . The rating say it all i guess the is lots of people unhappy with paddy power. Shameful slots at there worst . Paddy power you just take and take as you dont have many customers.
John Adamson
27 July 2020
Comment from uk.trustpilot.com
Had a winning bet but they would not pay out saying I had cashed it in, which was absolutely not true. Contacted them but they wouldn't investigate and were quite rude. Not my first bad experience with them but it will be my last because I won't go near them again.
Herbie
26 July 2020
Comment from uk.trustpilot.com
Nothing but praise for Paddypower based on my personal experience with them. Not a huge gambler as I do it for fun(Isn't that what gambling should be)...Paddypower always quick to pay out...app is easy to use...love the £5 and even £10 free bets they offer now and again...so all good from me...so if like me You like a flutter now and again on horses and footy.....paddypower is brilliant...and fun..but gamble responsibly and within your means...then you will always be a winner.
arturo
26 July 2020
Comment from uk.trustpilot.com
Put money on spurs to finish outside top 4 -- PP have hung it out until the final whistle of the season and still they have not paid......thanks goodness that was my last bet with them.....the other people i use knock spots off them
Black bird
26 July 2020
Comment from uk.trustpilot.com
Worst crap.Just finished playing ,lost 700£ my biggest win for my 700 pound guys,unbelievably was 3,36 ..get bonuses once,paid 8,75 . Never seen anything so bad and I am amazed this is actually legal. Please don't even try Paddy Power. Perfect example of Irish
Chris
25 July 2020
Comment from uk.trustpilot.com
Absolute con starts with a small win to keep your interest then sneaks in £2 bets when you play 20p, you FINALY get a game bonus and in my case, a 40p win staking 20p, money goes down, followed £10 later by a £1.28 return then just gives wins smaller then your stake, and when you think your due a win, always comes up error and restarts these sites are not random, they reset after you stake large amounts of money, if you want to have fun, these sites make sure you don't, they take advantage of gamblers, always,, if your thinking you can win, chances are you won't, I've played for years, and never won anything substantial on these sites
claire roberts
23 July 2020
Comment from uk.trustpilot.com
Had my account closed on 'business grounds' wouldn't tell me why but said I could go to the local police if I wanted to open an investigation!
Emma Michael
23 July 2020
Comment from uk.trustpilot.com
I'm new to online slots however I would say STAY AWAY from this site. For a newbie bonus plays are very confusing. I played £40, £10 of this was my own money however even though I won I couldn't withdraw. TOTAL WASTE OF MONEY.. have played tombola and virgin games which are great fun and very user friendly.
Chris Ruff
21 July 2020
Comment from uk.trustpilot.com
Paddy Power are the industry leader online PERIOD! Had nearly every online account available in the last 6 years. PP was my first online account and now with SKYBET’s demise since lockdown eased its my main outlet. Promotions and free bet offers very fair and worthwhile. No aggravation with getting them either. New App is fantastic and smooth and bet settlement has improved massively. Very swift now. Best odds guaranteed is on day of racing which is fine. Messenger and chat service could be better with more knowledgeable staff, but only a small gripe. Priority access card still going strong and contactless payment in shops never an issue. Take heed WILLIAM HILL. Pulled theirs. Results service for racing very good and now all races in UK and Ireland are free to watch, no bet needed. (Most bookies now are though) Extra place races aplenty for eway monsters still widely available. Keep smashing it PP and thanks for the service. 🔥🔥
Ashley Short
21 July 2020
Comment from uk.trustpilot.com
Account closed 'on business grounds'. Only £80 in it but you know...principle and all that. No help line. On line chat support slow is and terrible. Basically 'feck off sucker'.
James
19 July 2020
Comment from uk.trustpilot.com
Use odds comparison sites and this lot will be right at the bottom. They don't care about giving decent odds all they care about is getting the mugs on board with all their silly gimmicks and adverts. An utter embarrassment that arent really bookmakers just good marketers Not to mention the mess they've made of betfair
CV
07 September 2020
Comment from uk.trustpilot.com
Done a bet on the 3rd September 2020 early Thursday morning for the Andalucia Gof Masters 6 places John Catlin 90/1 €20 e/w, no problem with the placing bet, bet taken at 90/1. John Catlin won, went to collect winnings told by employee that system was showing 80/1. Made 2 phone calls with customer service who advised me that the bet was 80/1 not 90/1. This is what customers have to put up with when we win, 10/1 odds removed from winnings and paddy powers are in the right as they say. So no problem taken the bet at 90/1 but your paid odds at 80/1, no satisfaction from customer service and another illegal act by paddy powers. Not finished with this.
Done a bet on the 3rd September 2020 early Thursday morning for the Andalucia Gof Masters 6 places John Catlin 90/1 €20 e/w, no problem with the placing bet, bet taken at 90/1. John Catlin won, went to collect winnings told by employee that system was showing 80/1. Made 2 phone calls with customer service who advised me that the bet was 80/1 not 90/1. This is what customers have to put up with when we win, 10/1 odds removed from winnings and paddy powers are in the right as they say. So no problem taken the bet at 90/1 but your paid odds at 80/1, no satisfaction from customer service and another illegal act by paddy powers. Not finished with this.