Paddy Power Review

Probably one the worst online casino experience one ever experienced. You could loose and not winning anything for over 300-500 spins on slots. What kind of casino is that? The customer service is not friendly either. Spent thousands of euros on this site and one little problem they will not help you after reporting it and I ended up asked to terminate my account and delete my personal datas off their premise but they refused to do so. Highly NOT recommend to anyone. Stay away from these crook.

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Most of the paddy power reviews posted online are fake. Find yourself on a site specialising in sign up bonuses? Guaranteed to be gleaming.

How they treat customers who win is disgusting.

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Great site got few descent wins over the years never had a problem with them paying out. Normally its instant withdrawal straight into bank but not today not sure if it’s banks fault, now have to wait couple days for my winnings.

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It’s the worst that i have seen in my life and i have play a lot.Lose 8000 pounds without any winings….they just eat eat and eat money…for real ,i encourege everyone to stop playing on them…i wonder if play 1 million its gonna be enought for them to give you any kind of winings?stoppp playing on them…there is a lot of gambling web sites and if you see paddy power just move forward dont stop on them…take care

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Depositing doesn't even work. But compared to the withdrawal it wasn't bad. Damn this site took me hours to be able to deposit.

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Another very greedy site another one that keeps on taking lost over 1000 pounds on this ended up blocking far 5 years cause never paid out avoid

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Used to enjoy playing paddy fairground bingo as thought it was fair as everyone had same amount of tickets, but not so, every day same people winning every game even when 5 people playing, then usual winners would win 2/3 In one game, usual cliqùe in chat room, encouraged by chat room host, spent a fortune to feed the usual winners, see how long before u go bust, didn't have an option to give no stars

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The last few weeks have been awful, empty spins no bonuses. Maybe its luck but its very hard to enjoy the slots if your not getting anything back at all not even enough to play a little more than you've deposited. I used to really enjoy paddy as it seemed fair, like I said maybe I'm having a bad run but I'm slowly losing interest to see if it ever changes when theres other sites with the same games that seem to let you win every once in a while

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Dirty thieving scumbags. Won £580.00 then closed my account! Absolute scumbags. I am taking this to the highest government body I can in this country. They should be banned and have there licence taken away. You thieving c***s

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I deposited £10 and spent £10 on bingo and £5 on side games, but I never received my bingo bonus, which is what I signed up for in the first place. Have tried messaging them on Facebook and Twitter but no response.

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Ive been a customer for many years and no problems then I followed someones tips at Cheltenham and won £150 in the week and they closed my account and wouldn't say why.

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Not good at all stay away from this site.
£40 playing 20p stake (yes 20p stake)
added all my penny wins up and it equated to about £10 back.
Absolutely no sign of a bonus.
many many empty spins.
Money gone in minutes and no gameplay at all.
Sadly alot of these sites are the same now because they are allowed to get away with it.
They are regulated apparently,have the G.C actually played the games on sites like Paddy Power ( not a chance because there is no way they would say that it's gis kind of play or total lack of is acceptable.
The gambling Commission are not fit for purpose.

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Paddy Power close my account after so many years with them they asked me for prove or income prove address and P60 I have supply everything they asked me now Paddy-power watt my bank account statements Paddy Power after a payment from winnings of 40.000 pounds decided to close my account

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Like everyone else has said. I put £20 in my account and accumulated a bit of money did a withdrawal of £60 then another of £40. There was no problems with this then I had 10p left in my account and I decided to get 2 tickets on fluffy bingo. I did not get a bingo but the bonus at the end of the game rewarded me £75. Super happy and chuffed. So I thought I will withdraw £65 of it and leave my self with £10. Tried to withdraw to find the page wasn't loading to instantly have an email from them say my account has been suspended and I need to prove my ID for my account to be reactivated. Followed the link that they provided on the email so I could upload my proof of ID. This required me to sign in so I put my details in only to find because my account is suspended I can not login to my account, meaning I can not supply them with proof of ID. I looked everywhere for support and it was very hard to come by. In the end I went onto the help page and and had to click help on something that wasnt relevant to me in order to bring a chat up, because if you click help with documents you have to sign in to start that chat. So I spoke to a lady of the evening on chat which took over a hour in total due to her very very slow response. For her to tell me she has all the proof but it needs to be assessed by someone else and she can not give me a time frame, by this point I was tired and accepted the answer. Waking up in the morning I felt very annoyed with the answers I had been given. So again i started a chat again, i asked how long will this process take, the agent replied they had recieved the documents this morning and that it should be done within 72 hours but can take longer. So I said that's fine, I then asked the question, so if i havent heard anything in 1 week should i get back in touch, she replied no you will get a email to confirm you're verification you do not need to contact us again. I said but you have stated it can take longer then 72 hours, this could mean it could take 1 week, 1 month, 6 months, you are not telling me a time frame. She then replied we have your documents and you will be emailed once they are verified and then ended the chat completely. I have read the reviews on here and thought surely it cant be that bad. But it is, its absolutely shocking. So the money that I had requested to withdraw before my account was suspended is now on 'hold' until my account is verified. Do you think my account will be verified LOL. I very much doubt it but we shall see. Avoid this site like the plauge!

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Closed my account after trying to withdraw my cash.
Stay away from this site.

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Went into the store in Witham Highstreet in Essex the customer service was second to none brilliant work from all of the them the shop was very clean and tidy the staff working were very polite and asked if I need help with anything they offered as a drink and also helped with other customers with the same great customer service. Brilliant place to put a bet on totally brilliant well done to all the staff !!

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played here every day since for about 8 months.
spend £500 to £1000 a month.
some things ive noticed
ive never won a game of bingo despite countless attemps
i think they are using the casino to recoup losses of paddy power shops being closed as ive never ever known it so bad, spin after spin after spin is a loss i spun £100 worth of £5 spins on fishing frenzy recently and didnt even get one win. not one.
the sports book has become so bad too with only table tennis and esports on offer
no matter what you back you will find the price goes in before placing bet happens everytime. 6-4 will become 5-4 3-1will become 12-5 every single time. i remain loyal and play everyday i have played everyday since opening account last year sometime. yet there is never no loyalty from them.
only reward you with power ups and a free bet of £10 once you hit targets.
will be on the move shortly as these obviously dont value customers

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I signed up through an affiliate site and deposited £10. Paddy Power checked my details and opened the account and gave me free bonuses because of the affiliate offer and after I'd worked through my £10.

I happened to jointly win on Deal or No Deal and other games and my winnings came to £60ish.

I requested a withdrawal and next thing I know, my account was closed.

I spent 1.5 hours on chat, provided my ID documents and my case was escalated, but they have Unfair Terms… They can close accounts with NO reason!

I am a genuine person I did all that was asked and yet they feel that they can swerve on paying winnings. I can't think of a single reason as to why the Accounts Security Team decided to close my account.

I opened a case via Resolver and the replied saying that they were not changing their minds and were stopping any replies via Resolver! So basically, they shut you down.

They have picked on the wrong person because I am preparing to go to an Alternative Disputes Resolution and if necessary, the small claims court. They are imposing Unfair Terms in favour of themselves.

The customer service has been appalling and despite an online chat facility, they keep you waiting ages and it was like hitting a brick wall as I simply got nowhere.

I don't care about the account but they should 100% pay the winnings that were won fair and square.

Paddy Power: you are a disgrace.

If you do bother to reply, note that I used an alternative email address.

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Had my account closed after winning £120. Told my account was closed with no explanation other than business reasons. PLEASE PEOPLE DO NOT BOTHER OPENING AN ACCOUNT HERE STICK TO SOMEWHERE WHERE THE CUSTOMER SERVICE AGENTS ARE ACTUALLY CAPABLE OF HELPING YOU

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I received an email out of blue from unknown person demanding money stating they knew my secret internet password.
This was the password I used only for Paddy Power online
.I do not use this password for any other site. I contacted PP phone line and was put call centre (in Malta!) who said they only dealt with betting and that I needed to go to the online chat to contact security.
i contacted chat online and they said their security would contact me withing 2/3 days
It is now 5 days since I made the first contact and PP security have yet to contact me .
Now it seems clear that there is a hazard with online passwords on the PP site and their security systems are very lax in protecting customers

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Has to be the worse site for slot games well unter 30rtp absolute day light robbery if your lucky enough to get a bonus which us rare you will ve lucky if the bonus oays over 20x

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Is a video ( RTP Discrepancies at Coral & Gala) youtube his name is Degsy Degworth it show who casinos are using lower RTP and they show they using high rtp,bbut slots are rolling on low RTP
paddy power looks is doing they same

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I self excluded from Paddy Power and all online casinos simply because I feel I was being robbed the RTP was nowhere near what they claim about 30% imo. They claim it’s a RNG but I think it is more sophisticated and cunning than tha, I think it lets you win gets you hooked then is rigged so you can spin let you play for a bit never get much ahead then you lose. Slots they have worked out are mesmerising and hypnotic so you get hooked.
The suspend your account and are not accountable to anyone when you have had a win so they don’t have to payout. The new wealth means test, which the uk gambling commission introduced are a invasion of your civil liberties when you want to withdraw NOT DEPOSIT!! is a diabolical law. They can look at all your private banking statements and then with no given criteria decide you can’t afford to gamble. I think people like me will get so fed up they will give up and that will be the end of these RIP of gambing casinos and good riddance to these thieves and also get rid of the useless UK gambling commission who are on the take from these gambling companies!!! They should be made to pay everyone they have fleeced out of their hard earned money!!

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I would give a triple ZERO.
Deopisted money, verified my account with documents. Played 1 poker game, than my accoumt was blocked without any explanation, but remains blocked, can not be reopened due to "business decision".
I have requested back my deposited money, and they are not willing to send it back.
They can steal money, without explanation.

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Absolute thieves. Win on their sportsbook but nothing but losses on their casino/slots. Over £150 deposit at small stakes & not a single bonus on any game. Plenty of teasers & plenty of streaks of 20+ SPINS with NO WIN. That is not random. My RTP % on some games is under 40%. Avoid these con artists. Never had such a streak of constant losing.

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Worst crap ever from all crap . No helpline phone, customer service dont work, i deposit 200 pounds there, they accepted my documents, and then they suspended my account , contacting support email, only automatic answer. I will break windows in they branch. This scammers must pay .

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Great site for slots Hands down best site never had a problem I am vip with 2 other site and get better bounses with this site with no vip status also fast withdrawals and good promos

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Can anybody tell me how I can get in touch with Paddy Power, The only way seems to be online chat, my account has been temporarily closed so I cant get in the site to do an online chat. My account was hacked into on Saturday for £400, I have had no communication from them. Please help

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My Account.. Was Fraudlant attacked by a US postage. Scam… £50 taken within.
I was online at the time so reported it as it happened…. That was 6 Weeks Ago.
Heard Nothing.. This Company is A Disgrace.

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Minus 5…. The Government are allowing this and a fair few other sites to blatantly steal from us… They are using algorithms and psychology and rigged????? BLATANTLY rigged games… I asked customer service what the RTP figures were for several games I put over a thousand pound into and what my RTP figures were and was told oh you can find that out by looking through your history…Hang on!!! When every transaction is monitored by them they could tell you within a few minutes your figures for everything but I caught them with their pants down played thousands of pounds on various games at £10 a spin and never had 1 feature not even one….Heard the same story from many players loads of complaints to gambling commission from many people And nothing done….I advise everyone to contact MPS and bring a civil case as a group against them…We strategically go after them in a lawful manner and if that doesn't work… Well I haven't got long to live…..Watch this Space….I am in no way encouraging anybody to commit any acts of violence or similar but the paddy power will feel the power of the people!! I am happy to lead if people feel strongly about doing something…Unless I win a massive jackpot and I will share it equally amongst all group members to compensate some of our losses….These are not the only BIG NAMED SITE doing this by any means…But are up there with the worst….

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Over many deposits I have found there slots percentage pay out is very poor and I never won anything worthwhile in many years of playing.
The game content is excellent but customer care is appalling.
No e mail service so only quick way to get a response is via the chat line.
I found chat line staff lacked empathy and it felt like they just wanted to get rid of you. Most questions put to them would get the same answer.
"Maybe take a break" or "Maybe you should close the account".
Don.t be blinded by the glib tv adverts these guys are on the take!

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550 suicides annually in the UK are linked to gambling addiction . The industry takes £13 billion from the vulnerable and drives many to end their lives . The advertising is beginning to target children . Do not support this .

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Totally rubbish site proper con site stay away from these Rob dogs needs closing down deposited 160 pound got nothing back what a con site if you want a fair site starspins is brilliant deposited 20 won 500 on Starburst touch

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If there was a no star option this site would get it or even better be closed down! They give you a welcome bonus then when you win and withdraw they cloose your account down saying only its a buisness issue and nothing else and keep your winnings! then when you speak to them they are rude and unhelpful avoid at all costs im seeking legal advice.

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Please please do not go anywhere near paddy power I am utterly shocked and appalled at this company I have been a loyal customer for so many years..never really had any big wins used to years ago but not anymore..I have complained so many times to them asking if it’s legal to just keep taking someone’s money like they are and giving nothing in return..over the last 2 months I have deposited over £3000 and can’t even get a small win £50+ that’s disgusting how can this company be allowed to do this..they should be finished with no longer allowed to run as a company

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Well PP what happened to your Virtual Grand National?….
15 minutes after it finished on ITV your website is still showing the race as 'in running'?…No results, where are the results?

Now 30 minutes after the race ended and still no results!!…What are this company doing?Tell your staff to pull their fingers out paddy, even the BBC have reported the placings on their website, SCANDALOUS, DON'T GIVE THIS COMPANY YOUR MONEY!

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Do not use this company!!! I have raised a complaint with this company through there live chat, the first agent said I would be contacted, waited days and I was not contacted, the next agent raised the complaint as the first person did not bother, never been contacted again, they gave me two emails to contact to raise the complaint again.. both emails got a response of we do not use this emails as we have a live chat room instead, so I go back to live chat and they say I will be contacted, customer bloody useless, there customer service is abysmal, worst service I have ever come across, every site is much more better then these, avoid at all costs!!!

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Awful site I play a cross alot and this site is the worst! Minimal wins and bonus rounds stay away!

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Wake up morning and get surprise soon as how look my account pp online 13 transaction worth £623 has been take from my account and I was never register with gamble website.
I try to contact them and now its week and nobody respond .
A will pass this situation to higher institute to the deal with them.

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“If any of yous are thinking of opening an account with paddy power or are an excisting customers think twice!! If you are placing sports bets there is no direct line for customer service which is no good for people betting inplay or even on the same day but if you have a query you are told to contact live chat and the minimum call back time is 72 hours and 3/4 hours on live chat all you get is automated messages and people that haven’t a notion about the betting industry In other words if you have a query about a bet you are going to place in a weeks time you may start trying to contact now which is unrealistic! Make your own mind up!!👍

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Looks like I've picked the wrong time to write a review…ive had nothing but food times using this website and through such good times I felt as though a review was necessary. Hope everyone else gets everything sorted but for the past few months I've had a real good time.

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Glad to see all their shops closed and their share price tanking….. How any govt can issue licences to these individuals is shocking….. Hopefully the American authorities will think long and hard before providing licences to them or their co Co. Panies…. As can be witnessed by countless punters now these people should be shut….. Forever….. Hopefully more peoe will object to their licences in future and stop betting with them…. Hopefully the share price keeps dropping…. Stewart Kenny come back and bring ur joy and fun back into the business……

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I played slots last night at the minimum wager of 10p for a few hours. I ended up losing almost 100 pounds. Where is the RTP???? I can only imagine how much people lose if they wager the default amount, Shocking.

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This is possibly the worst company I've ever had the misfortune to deal with. Won a whole £91.50 and took 3 weeks and about 4 hours of my time to get it back. They'll take your cash immediately but as soon as you try and withdraw money they suspend your account. Steer well clear, wolves in sheep's clothing

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Update from last review.
Played 117 hands won 40 on blackjack .I should have followed my earlier advice,steer clear especially now shops shut and you can only play online .

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Awful company. Verified my account the deposited money then suspended my account with no help to get my money back. Steer clear

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Ok site to use but bad customer service.

My account got suspended because I needed to submit 3 forms of ID including a 'Screenshot showing the account holder's details as well as the e-mail address enlisted and the official Logo of PayPal.'.

This is where it felt like the customer service team started to work *AGAINST* me. They were unable to tell me which page that was, and told me my profile page showing my email address and the PayPal logo wasn't good enough. Still, they weren't able to clarify besides that they need to see my 'full credentials'.

I'm logged in and ready to go to any page, but they can't help me out at all. I even submitted an email from PayPal showing my name, email, AND the Paypal logo and they put me on hold for 15 minutes!

It's ridiculous and seems like they just want to keep you out of your account

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Do not join Paddy Power, customer service extremely poor. I've been loyal to Paddy Power and have placed many bets, on one occasion there was a mismatch on game time for a football game and lost my bet. I asked for a refund and the agent did not care. After all the bets i placed they couldn't even care of my complaint. Even then my concern had to be through a web chat, they isnt a contact number you can call. William Hill so much better. So disappointed that the agent did not care

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Are good to a point, but if you are excluded from offers that were previously open to you , you will not be told. They will happily take your money and give you false information oddly – like 'that offer was for a different race' – they then blame another department when you produce the screenshots of the details. They are slow on chat and can spend hours getting the simplest of things like this dealt with. There is no complaints process, you just go around i circles with the chat.

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