Paddy Power PLAYER REVIEWS(3040)
Roll
06 December 2019
Comment from uk.trustpilot.com
they are living from bloody people's money, broken lives, tragic destinies, broken families !!! here the devil's house !!!! DON'T MISS PEOPLE !!! THEY LOVE MILLIONS AND YOU DON'T GIVE HIM MONEY MONEY: ((((
GJGJ
04 December 2019
Comment from uk.trustpilot.com
cant deal with someone playing their bet club every week unless they are losing ... they restricted my account in 2 weeks. Mad.
Michael Chandler
03 December 2019
Comment from uk.trustpilot.com
They don't answer complaints. The 'Contact us' part of the website is like a maze. Even Twitter replies were automated, directing me back to the website. My issue is below. I don't expect a reply. I put a bet on Leicester in the first half,when they were losing 1-0. Used a free power up that gave me odds of 9/4 and put £40 on Leicester to win. Checked at the end of the match and my balance is £40. The power up has disappeared, which suggests it was used, so what happened to my bet and my winnings?
Ashok Kumar
02 December 2019
Comment from uk.trustpilot.com
Canary wharf branch they are bunch of thiefs . There is a puff boy working there call Tom. If your horse wins he says it's a late bet and he steals your money and return your stake back. Same thing goes on the price if you take a good price and the horse wins he'll give you the down price when paying out. Is drunk most of the time. So be careful when you go to Canary wharf branch
Anne-Marie Lee
02 December 2019
Comment from uk.trustpilot.com
Paddy Power is holding on to money from customers with no real excuse. I “withdrew “ €90 on the 21st of November. To date, (2nd December) , they have not Paid out!! A bookies that is NOT paying out is a major concern. I have used their help desk many times trying to get my money and initially they lied and just said that they had until the following Friday to pay me, ( whatever happened to their claim of 2 to 5 days. So I waited until Friday.....still no money. Asked again and was told that they had a problem with withdrawals on certain dates over a 4 day period..... when were they going to let me know, or any of the other customers effected? I was told by Hayley that they don’t email customers. That’s strange because They email me daily trying to get me to bet!!!! Today 2nd December, I asked to speak to a manager, but apparently “Hayley” had to read from the script in front of her, no manager available, no update on when I would get my money, although she started off saying “a few days” Then in the space of 5 minutes, she said “ a day or two” , Ending with “I have no update” They don’t like you to say they are not paying out, but effectively that is what IS happening. When I said I would be closing my account, I was told to “have a nice day” that’s Hayley’s best effort at customer service. So be warned, a withdrawal is only a withdrawal when it sits in your own bank because Paddy Power is NOT paying out . Still waiting........
Paul slatter
01 December 2019
Comment from uk.trustpilot.com
Thieves. Closed my account saying for security reasons and ignoring my emails for me to get my money back. Feel like ive been mugged
Damon John-Lewis
01 December 2019
Comment from uk.trustpilot.com
Not happy, they all say "bet responsibly" but they put the minimum deposit up from £5 to £10 not too long ago and for me that increases the chance that someone will bet more tha they have too simply because they deposited more than they wanted too.
Adam Morris
29 November 2019
Comment from uk.trustpilot.com
Terrible service. No phone number to speak to somebody unless you are a 'VIP' and they wont speak to you otherwise. Took over an hour to settle a winning bet even despite me chasing it twice, which cost me a match bet offer that ended up winning. Made a complaint 2 weeks ago about it and had literally nothing back whatsoever. Oh and also, twice I have had a cash out in running where the timer wheel spins for over 10 seconds then tells me I'm too late. Thieves, absolute thieves.
nollaig o neill
25 November 2019
Comment from uk.trustpilot.com
Rogues.... Losers only..... Avoid like the plague...... Losers only
Lucas Martin
24 November 2019
Comment from uk.trustpilot.com
Odds are terrible. So much better value elsewhere.
Ryan Hewitt
24 November 2019
Comment from uk.trustpilot.com
Don't play online casino with Paddy Power and betfair. It's same scam casino. They cheat like @$$holes. I just played on a table where the dealer won with a 21 6 times in a row and others had stronger hands like 20 and deal had 3-4-5 and still won ever game .
Marie Mcginley
23 November 2019
Comment from uk.trustpilot.com
I have read a lot of negativity about paddy power but honestly you can’t always win but my experience as a player I would say they are second to none, no hanging about to get your winnings ,brilliant with there pp plus card only site I play now.
Michael Moran
22 November 2019
Comment from uk.trustpilot.com
Paddy power in Artane area is bad no Time form for next day in none of the 2 bookies in Artane. The 2 nicest people left in one of the shop's. Also all drunken and separate people go in there. That how marriage break up.There Kids go wild.They go To the pub beside paddy power. They talk about people.just sad cases.
Ryan Hewitt
19 November 2019
Comment from uk.trustpilot.com
Don't chat with the dealers because they are too soft to handle any joke
Edward Crowe
18 November 2019
Comment from uk.trustpilot.com
Unethical and untrustworthy...beware. 5 stars when you are on a losing streak but try to cash out and 1 star would be too much for them. Closed my on-line account without warning, I eventually managed to get my balance back but then they 'lost' my betting history, i.e. my open/pending bets so no chance of being reimbursed
Joe Folan
18 November 2019
Comment from uk.trustpilot.com
As soon as you start to make a cent with this crowd they ditch you. Particularly if you're successful with their power ups, regular cash out profit and free bets of any kind. "A commercial decision made by the traders" with no further explanation. They first limited me to miniscule bets on high return multiples. Was a max 47p before I was blocked. 47p!? Is this not the big company I thought it was? Grow a pair guys! If you want a fair crack on singles, you have to use the exchange. If you like your multiples use bet365 (most reasonable cash out options and reg free bets), betvictor (the only customer care that actually care and good for extra places), Skybet(best for extra places and very user friendly.... But they have also blocked me previously), Fitzdares(for bespoke service with plenty extras- a club more than a service)
Sonni clugston
18 November 2019
Comment from uk.trustpilot.com
Customer service ignore me and read my live chats then disconnect they even tell you wait for 25 mins they are going for a break
Carl
18 November 2019
Comment from uk.trustpilot.com
Horrible odds. Check out the odds on comparison website and they are never remotely competitive They just rely on silly gimmicks to get attention and the type of punters who don't bother checking for the best price.
ForzaInter
18 November 2019
Comment from uk.trustpilot.com
Ban you from promotions very quickly if you win a few bets, stake restrict you not long after that, my max stake is legit 0 on anything and everything now. Avoid!
A Armstrong
18 November 2019
Comment from uk.trustpilot.com
Yesterday i had backed a horse at Wetherby, Project Bluebook. I had backed this horse with PP and 3 other big name bookmakers. The horse took the lead travelling well in the home straight and then the rider took then wrong course when in front. The horse had to be pulled up when it looked like winning. Within a few minutes Paddy Power sent me an email informing me they had given me a free bet to the value of my stake as a gesture of goodwill. The other bookmakers, Bet 365, Coral and William Hill did not make such a gesture.. Id like to thank PP and its not the first time they have stood above the others with contentious issues with horses ive backed. I would imagine all bookmakers would get hammered on review sites and its the nature of the beast. However credit where its due that's why iv'e posted this review.
melisa m
18 November 2019
Comment from uk.trustpilot.com
If you want to develop a gambling habit or want a taste of depression. Please join paddypower and play their games, mainly those they been promoting lately, the so called red tiger ones. You can be sure that the NHS will be happy assist you.
Rhys Morgan
18 November 2019
Comment from uk.trustpilot.com
Disconnects you from live games and carries on betting your money 😂 pays you out big once at the start after that it just mugs you off . Always try going on live chats and the staff as some of the worst I’ve encountered don’t wanna help and don’t care. And the black jack don’t get me started dealer can only get 20s or 21s
Darren Buckley
18 November 2019
Comment from uk.trustpilot.com
Money back if you come second to a bigger priced horse. That is the offer you see as you walk into the shop, the offer is on 7 races a day, in the form of a freebet. However if your first attempt results in it indeed coming second to a bigger priced horse you have won a freebet, if any more of your horses finish in the same position in the later races you win nothing. At best deceptive, at worst fraudulent, taking of bets in good faith knowing that if any more that one of them come up they will not payout, yes it is im sure in the terms and conditions in small print somewhere, but it's not what your punters see when they look at that offer on the screen is it ? You could, you have the space, clearly state 1 freebet a day only, at least your customers would know before you took their cash.
Stephen Watkins
18 November 2019
Comment from uk.trustpilot.com
Absolutely disgusting service they offer faster payments for withdrawals I have an email my bank Barclays is included I made a withdrawal Thursday no money within the 2 hour slot 5 times on the chat as no phone any more.. No manager available to speak all weekend at first blame the system reverse transaction and do it again still no money now they say it’s Barclays fault but I have had money in from Betfair today sister company so clearly it’s an issue for them alone operators read from a script and say it will turn up when it does which is very poor as they are not living up to what they advertise.. They just make it so hard for you to get your money once you beat them still 3 days later and no money and no idea when I will get it if it’s not there by next Friday they said contact them on chat again that’s appaling why wait a week if you have a problem as soon as I have my money I’m off to the press and closing my account as these are just thieves
Steve Cheetham
18 November 2019
Comment from uk.trustpilot.com
Robbing Irish tinkers!!! Got to question 9 of ten on beat the drop game with £800 in account. Closed my account for business reasons!!!
Cristian
18 November 2019
Comment from uk.trustpilot.com
I have never seen such low payouts. Roulette is rigged. The slots are so bad, you place 2 pounds bet and after 300 pounds wasted you get the special feature where you win 10 pounds. After depositing 500 pounds in 4 days, I requested for a free bet or casino bonus. They did not want to give me any bonus at all! This is one of the worst operators. Avoid as much as possible!
Lee
18 November 2019
Comment from uk.trustpilot.com
I tried to place a bet on next Hibs manager the max bet was £3.30 What is the point? PP use to be fun!
Brian
18 November 2019
Comment from uk.trustpilot.com
Beat the drop on Paddy Power is an absolute rip-off, made it to round two of four when they classed the bet as a loss when it was a win, called them several times they said we are sorry we will get that rectified very soon it’s been 2 months, just a bunch of thieves don’t use them keep well clear because if you win they may not pay you. I gave them one star on the rating of which they wouldn’t have got but you had to select one at least.
nollaig o neill
18 November 2019
Comment from uk.trustpilot.com
a sad bookies....... once the best bookies in ireland ....now miserable shops wth miserable staff,,,,,no specials....just wanna fleece you,,,,AVOID LIKE THE PLAGUE
david harrison
18 November 2019
Comment from uk.trustpilot.com
Be extremely careful using this betting site. Absolute mercenaries when it come to them losing out. Avoid all promotions offered because you will not win.
Merlin Mussen
18 November 2019
Comment from uk.trustpilot.com
Terrible company, terrible support staff. Thieves. Made a paddy power account, submitted my verification documents and placed a €20 bet (won the bet and placed another - won it) €50 balance at the time, my account got banned they kept my funds until I contacted customer service (waited 5-10 mins for reply’s from the support agents) anyway after 1-2 weeks of me asking why my account was banned, they finally agreed to give me my initial deposit back of €20. They sent me the money and said my account was closed on “business terms”. Total scammers. Stole my winnings and banned my account.
James Killian
18 November 2019
Comment from uk.trustpilot.com
I waited 34 days to activate my cash card plus due to der incompatince and was assured I would recive compensation today it was resolved the gave me 5 euro free bet it's insluting they could have put something in to casino were I always play it's just pure greed I'm going to have to check this with the ambudsman I'm sure I have a caselection 34 days of been passed from operator to operator I have all the livechat saved does any 1 no how to upload dem? And does any 1 no how to share dem with Facebook and Twitter
tim pierce
18 November 2019
Comment from uk.trustpilot.com
Had abet with paddy excepted bet it won but they voided bet crooks
Michael Moran
18 November 2019
Comment from uk.trustpilot.com
Paddy power a crap bookmakers. Took a price at 8/1 it came in at 16/1 only got paid 8/1 was told it was ante post. 2 days before a race.a joke Some of the bookies are badly run. No Time form for next day racing.
Jim Brown
10 October 2019
Comment from uk.trustpilot.com
Terrible customer service. I don't use my account often. I had £80 in it. I was asked to provide passport, utility letter etc. In which I did but they closed my account. Now after several calls they say. Closed on business grounds. Only reply by email. Manager won't speak to me to give any details. I still have not had a reason why they closed my account. All they say in email "closed on business grounds " But have kept my £80. Total shocking system they have
Chriss91
09 October 2019
Comment from uk.trustpilot.com
So I have just had my account closed with more than £3000 owed for running multiple accounts. This is after a problem that was their fault so they closed my account before and opened a new one. They are the worst gambling site!
Cheis Ashtob
08 October 2019
Comment from uk.trustpilot.com
What a waste of time and effort - placed bet in shop, wouldn’t pay out - said I had to go back to the shop (where I placed the bet) to get paid out Made complaint and was told I’d get a response within 48 hrs, didn’t get one as complaint had not been registered Paid out short by over £10 - nothing they can do about that either Disgraceful way to run a business - no wonder they say gambling’s a mug’s game AVOID!!
Jade Murphy
08 October 2019
Comment from uk.trustpilot.com
Used to think Paddy Power was great but if it comes to getting just £10 back you’re screwed. Basically had a blocked PayPal account they won’t allow you to change it unless you contact them. So I had contacted them previously about the issue and was told “no manager on hand to assist come back another time” with that I was annoyed and left. Yesterday after months and forgetting that my account had issues I played as normal. It came to the point where I wanted to withdraw £10. To be told I can’t until I at least deposit £40 in a PayPal account I could no longer use. So I added my debit card thinking I could withdraw using that as its direct but to add it you have to make a deposit of £5 - so I did. *Account balance £15.* Then it said I couldn’t withdraw anything more than £5 until I withdrew to either ApplePay or PayPal first. Ffs. I contacted paddy power they removed my old PayPal account so I could add a new one but failed to inform me I had to YET AGAIN make a deposit of minimum £10 just to add my paypal account. *My account balances now £25.* I go to withdraw finally with PayPal and then it said “You can’t withdraw anymore than £10 til you withdraw at least £5 with Apple Pay and £5 I with my debit card.” So I had to withdraw £10 through PayPal £5 through Apple Pay and the other £5 through my Visa card before it would then let me withdraw the last £5 to PayPal. What an absolute joke. Money laundering has probably beat this system and it’s a shoddy system but a person with what started with £10 having to add £15 more can’t even get even the basic of cash back. Ridiculous AVOID.
Mark
07 October 2019
Comment from uk.trustpilot.com
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Jeremy Kent
07 October 2019
Comment from uk.trustpilot.com
Beware!! Thought I was depositing £10 but £ 40 was taken from my account I thought this was my free play money!! I tried a couple of slots very disappointed and unexciting wins were very small and not enough to keep me interested or keep playing I won't be back and seriously people find something better to do with your cash !! I know I will !!
Lee
06 October 2019
Comment from uk.trustpilot.com
No Trust I lost 50,000 over 5 years. Then I collected all my free bets and placed then all on a team to win the world cup in 2022, so if it wins I will have a massive payout, I received this message Here at Paddy Power we offer lots of promotions and concessions to our customers, like Money Back Specials, Best Price Guaranteed and free bets to name a few. However, our trading department review accounts regularly and we’re sorry to say that we can no longer offer you such promotions, from here on. But you can still bet on our Sportsbook or any of our other products. We don’t take these decisions lightly and it’s important that you know this in line with our Terms and Conditions, "Paddy Power may, at it's sole discretion and without any requirement to give reasons, exclude any customer from the Services generally or from receiving selected promotions (e.g. guaranteed best price; bonuses; free bets; enhanced prices; and money-back specials) and any other promotions and offers introduced by us from time to time". Also, this decision will not affect any Sportsbook free bet or promotions that you have already placed a qualifying bet towards. And you will still receive the benefits of any Sportsbook promotion you have started qualifying for or already qualified for prior to this decision. We’re sorry for any inconvenience caused. Thanks, Paddy Power
soapynoz
06 October 2019
Comment from uk.trustpilot.com
So weird. After years of losing small amounts William Hill suspended my account unless I sent them selfies which I did. They weren't clear enough on my phone apparently. So I joined Paddy power who were offering £30 free bets if I deposited a tenner. I won my get and banked £16. I then won £38 with my free bets. I banked £30 and put on some accumulaters with the 8 quid. Then they closed my account. They won't say why. How do they make money treating people like this? Tiny amount of money won fairly and they spit the dummy out. Can anyone recommend an alternative that doesn't behave like this. Do all of them need me to send selfies now?
Lee
05 October 2019
Comment from uk.trustpilot.com
I lost 50,000 over 5 years. Then I collected all my free bets and placed then all on a team to win the world cup in 2022, so if it wins I will have a massive payout, I received this message Here at Paddy Power we offer lots of promotions and concessions to our customers, like Money Back Specials, Best Price Guaranteed and free bets to name a few. However, our trading department review accounts regularly and we’re sorry to say that we can no longer offer you such promotions, from here on. But you can still bet on our Sportsbook or any of our other products. We don’t take these decisions lightly and it’s important that you know this in line with our Terms and Conditions, "Paddy Power may, at it's sole discretion and without any requirement to give reasons, exclude any customer from the Services generally or from receiving selected promotions (e.g. guaranteed best price; bonuses; free bets; enhanced prices; and money-back specials) and any other promotions and offers introduced by us from time to time". Also, this decision will not affect any Sportsbook free bet or promotions that you have already placed a qualifying bet towards. And you will still receive the benefits of any Sportsbook promotion you have started qualifying for or already qualified for prior to this decision. We’re sorry for any inconvenience caused. Thanks, Paddy Power
nollaig o neill
04 October 2019
Comment from uk.trustpilot.com
THIEVES....CALIBRATED GAMBLING......SHOPS COMPANY SHOULD BE CLOSED DOWN AND DIRECTORS ARRESTED.....THIEVES....AVOID LIKE THE PLAGUE
Degenerate GamblingPRO
04 October 2019
Comment from uk.trustpilot.com
Try and overlook the constant fake reviews you get, they are literally using sites like this to attack all Bookmakers and Casinos. Like the Guy below me. He says the site is Mafia owned... to be fair i would prefer that, as the RTP would probably be raised compared to what it is now thanks to the UK government, but if you click on his name/other reviews, you will see him attack 10 or so other casino/bookmakers with the same s#it. I had 10 or so Casinos and i kept only two after getting confused about which one to deposit to. I spent two days and even lost sleep thinking i was making some sort of major life decision, but i finally decided on this site and one other (I won't mention who, but it is in my other reviews) and i am no positive i made the right choices. Here are the negatives which i see with Paddy Power... as i always like to end on a good note: # I find it hard to use the live Casino, the Min bet on Roulette is 50p.This is on all tables except Quantum Roulette, but that pays 30/1 on a win. I would really prefer them to get some 10-20p min bet tables. I don't see why not, even their slingshot is 0.50p min bet. People betting 10p-20p will raise their bets anyways after a few win. I like putting 20p on numbers when i start with 50-100 quid. If i win i raise my bets like most others. # The Vegas section wasn't as much of a big thing as most expected. Tournaments are pretty lame most of the time. Could be improved. Just before i start with other selling points, i would like to say Paddy Power was my first Choice site to use, over the other one i stayed with. The main reason for this is the pre-paid MasterCard they give me. I can literally put a bet on, or win a few quid on poker or roulette and walk across the road to the shop and withdraw money through the ATM if i win. 300 per day. I can use it in store or online like any other mastercard. To me this is a game changer. As long as you're account is verified and you live in the UK/IRELAND. #Excellent sports page with decent odds all the time. #They are constantly getting new slots/ providers of slots. The selection available is amazing. #They have a Vegas section with tournaments. #They have an Ipoker skin, which is nice as only the strongest sites were able to survive on the Ipoker network. There was certainly twice as many or more sites on the network a few years ago. #They have sports,in play, vegas,games,casino,live casino, bingo, poker (plus a fantasy selection which is just new). Overall my number one selection. I really hope they read these reviews and take note of the fact i don't use Paddy Power as much as i would, due to their minimum stakes on roulette. Even the slingshots are 0.50p min bet per number. 100 quid simply doesn't last like it would elsewhere, where the min bet is 0.10/0.20. For me this is a huge disappointment, so i'm sure there is many more like me that really like the site, but use elsewhere for the Roulette and end up stay to use sports, slots or any other bets.
Karen Leitchman
02 October 2019
Comment from uk.trustpilot.com
Keep away from this casino paddy power you will lose all your money this scambag are mafia keep your money safe
Don Hammond
02 October 2019
Comment from uk.trustpilot.com
They are very quick to stop you placing winning bets on horseracing and other sports. They are delighted to take your money but reluctant to pay out theirs. Their subsidiary Betfair is equally bad for their sports book - their exchange is marginally better where they only charge fairly significant
James and Karen
01 October 2019
Comment from uk.trustpilot.com
Well on just want to know y I only put 1 star as Im/were happy with paddy power. ..but only the other week got free spins just outa the blue and cud of cashed out at 20 but did at 15 so was really win for abs nothing no wagering ect n our win before that well james's was 4 104 which I'm guessing was wen u do Ya 1st deposit thing...maybe I have spent more and not won but can't moan ..I'd defo give em a go with the 1st deposit bonus guys if ANYTHING Ya get a great game...I'm not a big spender prob hence our winnings but can't get fairer considering ...credit were credits due I always believe and tell yas the truth x
Gerard Mc
30 September 2019
Comment from uk.trustpilot.com
Absolutely theiving shower of pr..ks. Liars and the fk off attitude is unreal. I backed a horse to be placed in a 7 runner race so it's only first 2 places. The betting was 7/4 5/2 3/1 12/1 etc. My horse was 3rd fav and the price was 11/8 place only, which I thought was fair enough. So I wrote it down, bet accepted 100 cash handed over. My horse duley won. When I went to collect my 237.50 they suddenly told me it was not 11.8 but 2/5... I argued my point and the woman behind the counter ( who did not want to deal with This, and treated me like I was a thief just wanted me to fk off). But I kept standing my ground. She eventually rang an advisor and they answered after 50 min.. anyway 2hrs later still nothing was resolved, even though I spoke to an advisor and he stated that pp price at 2/5 was completely wrong. By 6pm ( race at 3) still nothing forthcoming. So I rang pp again and was on hold for 27 min. Eventually a nice girl said we will sort this and ring you back within 20 min. That was 3 hrs ago and no calls back.. what I would advise everyone is to photograph the specials or the screen where you've taken your price from. Pp answer to no one. They believe they can rob and steal from the common man, because gambling is a secretive product , we tend to only talk about the winners. I think this blatant stealing from Joe soap has to stop. We are good enough to put on our bet, they should have the ball to honour it.. ps if you ring pp within 15 sec they will answer and say " ACCOUNT NUMBER PLEASE.. when you say you have a shop query, they say please hold and your phone will ring min 15/20 minutes. Cause they don't staff problems they just want your money.. be careful folks... robin hood wore a mask.. Gerry
Ashok Kumar
06 December 2019
Comment from uk.trustpilot.com
Paddy power shop in Canary wharf is a rip off. Two staffs one is a trainee black girl and the other is a gay boy (Tom) they steal your bet . saying it's a late bet . And return your stake and keep the winning. They are very rude. I complain to paddy power but no action taken. The black girl is . Racist .she hates white and Asian people. And the gay boy is always drunk. Keep going to pub while working. Paddy power is short of staff and they keep quiet
Paddy power shop in Canary wharf is a rip off. Two staffs one is a trainee black girl and the other is a gay boy (Tom) they steal your bet . saying it's a late bet . And return your stake and keep the winning. They are very rude. I complain to paddy power but no action taken. The black girl is . Racist .she hates white and Asian people. And the gay boy is always drunk. Keep going to pub while working. Paddy power is short of staff and they keep quiet