Paddy Power PLAYER REVIEWS(3273)

John chappell
12 November 2024
Comment from uk.trustpilot.com
as a firm there customer servis is rubbish. I have a very dear old friend Jim who backed city of Troy to win the Epsom derby in June 2024. Jim who is 82 lost his betting slips when he ask the manager if he can look for his bets the manager said I am not going to wade through all the bets looking for it .this manger is the pits.Ladbrokes a much bigger firm have a phone number we’re one can talk over a problem not p/p the paddy power I speak of is in station road hayes Middlesex.

Vicki May
12 November 2024
Comment from uk.trustpilot.com
Best customer service I have ever received! The lady who dealt with me was called grace and she was amazing. I had problems before and self excluded, come of the exclusion and wanted account reopened. Grace was very caring about the situation, spoke to me about everything and made sure it was right for me to return. Also helped and we set limits for deposit and loses . Couldn’t fault her in any way. I’ve dealt with lots of customer service through all different companies for years and she is by far the best I’ve ever dealt with. Amazing lady and amazing customer service 😊

Roy Farrow
11 November 2024
Comment from uk.trustpilot.com
LIVE CASINO ROULETTE THIEVING SCUMAnyone who thinks live casino roulette is straight is sadly mistaken, Paddy Power are the biggest cheats in the game and need to be closed down, I have religiously recorded the last 1,000 spins, bearing in mind I always play the same numbers and leave out the same 8 numbers, the record below speaks for itself.Over the 1k of spins my 8 best numbers on the board have come up,3 = come up 266 = 1813 = 2014 = 1117 = 2320 = 1427 = 1734 = 14Total = 143The 8 numbers I never play have come up,7 = 509 = 4912 = 5418 = 4422 = 4028 = 42 29 = 4830 = 48Total = 375Therefore, you would assume that on average that over 1k spins the numbers should pretty much average out, but as you can see above 375 (bad) v 143 (good) that my 8 worst numbers are coming up 2.622 times more than the 8 best numbers! How on earth can that be genuine or honest? They are clearly cheating scamming thieves. Gambling Commission, where are you? Are you looking into these cheating low life filth?

Sue Rawle
11 November 2024
Comment from uk.trustpilot.com
Had a very helpful adviser who sorted out my account withdrawal quickly.

Mrs Perry
11 November 2024
Comment from uk.trustpilot.com
They have help me today and they were very helpful with my problems xx

Andrew Griffiths
11 November 2024
Comment from uk.trustpilot.com
Dealt with my issues and now happy to give them a positive review

noel
10 November 2024
Comment from uk.trustpilot.com
This is the most crooked thieving cheating site ever.Played blackjack didn't win an effing hand.Such crooked bastrds ever to have a gaming licence.I don't mind losing ,but to play 16 effing hands and don't win any, I doubled got 20, Dealer cards, AAA2A5 TOTAL BLOODY 21,UNBELIEVABLE!!!!.ENOUGH IS ENOUGH CLOSING BLOODY ACCOUNT NOW.THIS IS FINAL REVIEW, STAY AWAY FROM THESE CHEATING BASTRDS. YOU HAVE BEEN WARNED!!!!AND THIS GAME IS NOT BLOODY CROOKED.!!!! YOU DECIDE, LEAVE A REVIEW IF YOU AGREE OR NOT!!!!

Ivo Metodiev
09 November 2024
Comment from uk.trustpilot.com
Thanks to rakesh for his attention and being very kind

Stuart Taylor
09 November 2024
Comment from uk.trustpilot.com
Once again great service enquired 2 see of had any free bets Patrick had a look and was awarded 40quid

Elliot Nelmes
08 November 2024
Comment from uk.trustpilot.com
Just a complete scam it’s laughable it really is. Do not use their gaming side of the website as you will be nothing but scammed out of money. It takes a minimum of 300 spins to get into a feature which will NEVER pay you more than the RTP that they owe you. Currently on 723 spins on punk rocker without a feature. Multiple games on multiple servers I’ve had to wait over 500 spins to get into a feature. No coincidence that it’s only on this site which I’ve found this problem. Used so many other casinos but these take the Absolute piss when it comes to the games side of it. They will tell you in their chat that they are fair and pride themselves on it which is ironic considering they do nothing but scam you out of everything on the casino side. If anyone else has had similar issues please get in contact. Have over 500 similar complaints which will be going into the law suit 👍AVOID USING THEM FOR THE CASINO GO ELSEWHERE

James Guthrie
08 November 2024
Comment from uk.trustpilot.com
What made my experience great betting with paddy power. Bit hard to explain actually. Because I found it hard to register a new bank card without answering loads of questions..but the best place to bet on horses is Paddy power as they give you good odds and a lot of good information about. the horses/trainers/and jockey

Danielle
08 November 2024
Comment from uk.trustpilot.com
Had a little issue on account but thanks to Ashley it was sorted brilliant customer service department. Can not fault them. 5*

noel
08 November 2024
Comment from uk.trustpilot.com
AVOID THESE CROOKED THIEVING BASTRDS.PLAYED EFFING BLOODY BLACKJACK. LOST £110, DIDNT WIN AN EFFING HAND.THIS SITE IS BLOODY FIXED, ITS BLOODY RIDICULOUS HOW THEY GET AWAY WITH THIS,.THIS CAN NOT BE ALLOWED TO CONTINUE.YET AGAIN LOST 12 HANDS IN A ROW ,SHOWS ITS JUST EFFING CROOKED, BIG TIME.I GET 20, DEALER GETS 21 IN 6 BLOODY CARDS, I DOUBLE UP TO £32,GET 20, DEALER GETS 21 IN 5 BLOODY CARDS, IT JUST GOES ON AND ON.ENOUGH IS ENOUGH, I AM REPORTING THESE CROOKEDD BASTARDS TO GAMBLING COMMISSION, THEY HAVEVTO INVESTIGATE THESE REVIEWS, IGNORING 5 STAR REVIEWS ASCTHEY ARE NOT GAMING RELATED FACT!!!!.PS, THIS REVIEW IS NOT BECAUSE I LOST THAT'S THE CHANCE I TAKE, HOWEVER I DO EXPECT A FAIR GAME WHEN PLAYING BLOODY BLACKJACK, ON HERE I DO NOT GET THAT, RTP 99.2% IS NONSENSICAL, IT IS 100% FOR CROOKED BLOODY PADDYPOWER FACT!!!!.CAN NOT BELIEVE HOW STUPID I WAS TO LOSE THIS MUCH, ONLY PLAYED BECAUSE I WON ON BETTING.I SHOULD HAVE CLOSED MY ACCOUNT EARLIER WHEN MY OPEN BETS HAD SETTLED,THIS CROOKED SITE IS WORSE THAN WILLIAM HILL, AND THAT IS SAYING SOMETHING.THEESE ARE NOTHING BUT CROOKED THIEVING BASTRDS.STAY AWAY, YOU HAVE BEEN WARNED.

Anthony Southam
08 November 2024
Comment from uk.trustpilot.com
Honestly shocking site go to sky Vegas these just take take take been playing slots and never ever do they pay out done hundreds and still nothing please people keep your hard earned money and avoid these robbing c u nts

Tommywexford
08 November 2024
Comment from uk.trustpilot.com
They have gone badly down hill since Flutter Entertainment took them over. Refused to honour bets if you have a big win, will argue that you didn’t take the odds even though it’s written on the docket, overall not the same company they were.

Nabeel321
08 November 2024
Comment from uk.trustpilot.com
I believe they r going down!!! If u win couple of times than they won’t let u win until they bring you down honestly disappointing with them and just delete my account

John
07 November 2024
Comment from uk.trustpilot.com
Sorted out a withdrawal amount of £1400 within seconds TY PADDY POWER

Katie Stark
07 November 2024
Comment from uk.trustpilot.com
Diana in the customer chat was fantastic at helping me! Thank you 😊

Georgina Myers
07 November 2024
Comment from uk.trustpilot.com
No bingo games on the app so I played age of gods £1 per spin, quick way to lose money, they suggested a bet to me for football and made it look like the most popular bet so I placed a bet on it and of course it was probably the most unpopular bet so didn't win. All in all i much preffere bet Fred sight. This sight is good at making money though I'll give them that

smart tech
07 November 2024
Comment from uk.trustpilot.com
Customer service 0 ,, because of the rain game not on or reduce time still they settled your bet as a loss

noel
06 November 2024
Comment from uk.trustpilot.com
These are the biggest thieving crooked bastrds ever to have an online site.They just take ,take take, I played bloody blackjack 14 hands, win 1, played again 13 hands win 1, finally played 12, win none.In total played 39 won 2 ,drew 2 .Its impossible to lose this many hands without blatant cheating, FACT!!!!.It's so bloody crooked ,paddypower is just laughter all the way ,taking punters for a ride.Enough is Enough. Closing account, now all bets are settled.Do Not, I Repeat, Do Not open an account with these cheating bastrds. YOU HAVE BEEN WARNED.GOODBYE.

Guy Henderson
06 November 2024
Comment from uk.trustpilot.com
£1800 and not one bonus. Obviously I play higher amounts per spin and not a single thing to show for it, paddy poor is the real name of this group of convicts. Lucky for me I’m a YouTuber who records everything so not only are they getting this review but also my YouTube video will be up next showing all my deposits and live game play of how rubbish there slots can be

Thomas Duffy
06 November 2024
Comment from uk.trustpilot.com
I placed a bet on donald trump to win the presidency and the docket was accepted at 7/2 to win.When I went to collect today they first of all argued that the price on the docket was wrong but would be the price for the popular vote win? I argued that he also won the popular vote but the docket did not say the popular vote?So I have lodged a claim with the small claims court in letterkenny and look forward to the court teaching them they must honour their bets.

Bhad
06 November 2024
Comment from uk.trustpilot.com
Spins are seriously poor rigged is a understatement wheels the same gets you in in in then bang takes it all not played paddy power for a while whish never bothered avoid it more chance of winning lottery than winning on slots

Joseph
05 November 2024
Comment from uk.trustpilot.com
Fabio is a star on customer services is an absolute star, if you have any issues he will do his best no fuss and- he will the get the job

Mark Burke
05 November 2024
Comment from uk.trustpilot.com
Was given a free bet which I used to generate £100. Now it is impossible to withdraw any funds, the AI chat bot is as useful as an ashtray on a motorbike and the muppets who took over are not capable of providing any support .... closing down rip off account for good

Scot Stirling
04 November 2024
Comment from uk.trustpilot.com
Honestly pretty balling bookmakers. Excellent customer service in store and live chat is just as responsive online. My go to bookmaker for years now.

Mr Stone
04 November 2024
Comment from uk.trustpilot.com
I have been playing PP slots for a couple of years. They do not care about what you deposit they have to follow gambling protocols. When they have decided on your deposit limit they set, then this is PP approval to take the monthly amount. Since January they have taken all available deposit limits with no plus month. I am going to try to add the graph. I am 100% down this year

Ash
04 November 2024
Comment from uk.trustpilot.com
Absolute thieves. My bet was settled incorrectly & when I raised the point the agent refused to accept. Insisted that bet was settled correctly & bullied me into accepting a good will gesture of £5, after blatantly lying to me. In the meantime however they resettled a previous bet for the same event as “lost” when previously they had settled it as a winning bet?? Couldn’t make it up. When I then tried to raise a complaint I was threatened with permanent closure of my account. Told them to close the account, good riddance. Can’t believe how bad this experience was, especially considering I was completely in the right.

noel
03 November 2024
Comment from uk.trustpilot.com
Stay away from this bloody crooked site. Do not ever play blackjack, you will lose FACT!!!!. IE, play 14 hands win 1, lose 12 in a row, draw1.Then play again 13 hands win 1, lose 11 in a row.This shows the game is crooked, and 100% fixed.so much for rtp 99.2%, this is for paddypower, not punters.FACT!!!!.Closing account, fed up losing money, without getting any returns on this awful site.Make your own minds up but read reviews b4 you join, and ignore 5 star reviews they are not gaming related at all. I sure you will then go elsewhere.Last review of this site, as nothing ever happens with reviews, as paddypower don't give a sh**e about them,any good company would bend over backwards to answer these bad reviews.but hey this is paddy bloody crooked power we talking about.Goodbye!!!!

Loraine
03 November 2024
Comment from uk.trustpilot.com
I'm shocked at how paddy power can actually rip customers of the last 3 deposits totalling £70 on Gold cash big spins did'nt hit any bonus spins no 3 bs symbols dropped in to trigger bonus spins just nothing.I can honestly say from being an ex employee of a bookmakers i never known anything to be this bad.I did record the game as i was playing as this will be my proof when i cantact the gambling commision and the ombudsmen and this is not about the loss its about being greedy and this company should be shut down

Mr Scott
03 November 2024
Comment from uk.trustpilot.com
I placed a bet with Paddy Power for NZ to beat England in the rugby yesterday. NZ won. Paddy Power didn't pay out.I searched the website for an explanation - none of the FAQs helped.I contacted the "virtual assistant" which couldn't answer the simplest questions. I was eventually put through to "Shayla" of customer service, who couldn't answer the simplest questions. Shayla finally contacted "the team" who, 50 minutes after I started the conversation, gave me a reason why the bet wasn't settled in my favour.The reason they gave wasn't explicitly stated on the webpage when I made the bet, or in the settlement, or in any of the FAQs and T's & C's on the website. If Paddy Power's own customer service staff are unable to understand the terms of their bets, what chance do the punters have?

Ann Sean Smith
03 November 2024
Comment from uk.trustpilot.com
My wife backed a horse at the breeder cup with paddypowers 14/1 SP price 33/1 robbers

ben clarke
03 November 2024
Comment from uk.trustpilot.com
Great games loads of fun the play. I had a recent access issue and I got into the customer service team about it. The bot was strangely helpful and I have felt with a lot of bots with other companies and they don’t always understand the reply but this bot was very good so we’ll done to the IT Team that clearly work hard with the bots. The representative I spoke to named Wazeer was very friendly and helpful in my enquiry and I would absolutely recommend that if anyone is having an issue the team are happy to help where they can.

Dermot Keogh
03 November 2024
Comment from uk.trustpilot.com
I made a mistake I contacted PP and all was sorted and I a very smooth process

Lozza
03 November 2024
Comment from uk.trustpilot.com
I am eligible to comment on this site after playing for last few months, I have given it enough time! It’s Honestly the worse site to play! They take take take! I even set my self deposits every month (750) every month it goes! Every month! Enough is enough! They are not getting any more out of me! I don’t expect to win every time… but honestly… I hardly ever!!! I’m not putting this amount in to win naff all! And don’t get me started on the “mini” or maxi” jackpots! Spent all my depo on slots from Thursday through to today… not once did I win even a mini jackpot! Went over to play to sky who it’s linked with… spent more… again naff all! Sick of going on a “cooling period” for 4 weeks at a time too with this site! So I’m aware of the tools… really wants investigating both sites! Ridiculous! Back to double bubble & the sun. RIP PADDY & SKY! I’mDone! 😡

Paddysucks
03 November 2024
Comment from uk.trustpilot.com
I had a Paddy Power account for over a year. My account was fully verified — not just “age verified,” but fully verified. On October 19, right after requesting a withdrawal of €1256, I suddenly received an email saying, “You need to verify your account” and asking for an ID, a utility bill, and proof of deposit (though they didn’t specify how to send these, as all their email addresses are inactive). I sent all the requested documents that same day.A few hours later, I received an email titled “Account Closure Notification.” Confused about what happened, I joined the live chat to find out. Support told me that my account would be closed, though they didn’t know the reason (as usual, support was no help). They said I could only receive the refund of my deposits, not the full withdrawal amount, to my bank account. When I calculated my deposits made throughout the year, it turned out they were actually higher than the withdrawal I requested. And there it was — Paddy Power showing their true colors!I was almost certain they’d refund the balance in my account at best, but not my deposits, even though they had announced loudly, “Only deposits will be refunded, not winnings!” And sure enough, after 10 days, they refunded an amount equal to my requested withdrawal, but it was still less than the total of my deposits. Completely unethical behavior! I’m sure they pick and choose the amount that’s most convenient for them to refund. Where’s your integrity, Paddy Power? Why wasn’t the full amount of my deposits returned?It’s no secret that sportsbooks use cheap tricks like this to benefit themselves. I would not recommend this sportsbook to anyone, just because of this unethical conduct.

Stephen Smith
02 November 2024
Comment from uk.trustpilot.com
Great company deserve a great review thanks

Grzegorz
02 November 2024
Comment from uk.trustpilot.com
Because of people like them people live in poverty without any means of living and even become homeless and all this Because of gambling casinos like Paddy Power scammers and fraudsters you will lose a fortune and they won't even help you I don't know why the government allows such casinos

James Picton-Kilshaw
01 November 2024
Comment from uk.trustpilot.com
helpful friendly company, can set your limit or just take out what you win for another day, or shopping!!

Phil
01 November 2024
Comment from uk.trustpilot.com
No loyalty rewards unless you place whole £5 bets, then you need to do 5 just to get a tiny free bet...free spin wheel is the biggest waste of time, 7 years spinning that every day and never won more than a 10p scratch card which is a pre loser anyway... Money back if 1 leg lets you down, yep if you go to the effort to contact them through chat and chase it, they won't give it to you unless you hassle them... And even then when they do give it they make out like their doing you a massive favour and even mark the free bets as "goodwill gesture" even tho it's literally their T&C's to give stake back if a leg loses, all round probably the worse betting site out there, poor laggy outdated app, zero loyalty, just another disgusting greedy shit stain on the planet of a company...

noel
31 October 2024
Comment from uk.trustpilot.com
STAY AWAY FROM THIS BLOODY THIEVING CROOKED SITE.PLAYED BLACKJACK, DIDNT WIN A HAND,LOST £120,SLOTS OR BLACKJACK IT DOESNT MATTER, THEY SHOULD BE CLOSED DOWN FOR BLATANT CHEATING. CLOSING BLOODY ACCOUNT. IGNORE 5 STAR REVIEWS THEY ARE NOT GAMING RELATED FACT!!!.DO JOT JOIN THIS SITE,READ REVIEWS FIRST.,THEN RUN A MILE,OTHERWISE YOU WILL LOSE GUARANTEED FACT!!!!.THIS IS LAST REVIEW OF THIS CROOKED SITE, CHEATING BASTRDS.

Louis
31 October 2024
Comment from uk.trustpilot.com
Great site would recommend very good with promotions and support team are best of the best

Connor Hnatiuk
30 October 2024
Comment from uk.trustpilot.com
You know mate im absolutely shocked and disgusted at this site… time and time again loss loss loss… thats all you will ever get… even on the lowest stakes across all your favourite games it takes hundreds of X and even then they will play you like a fiddle.. absolute joke slowly becoming the next sky vegas i tell ya

Alan Cripps
29 October 2024
Comment from uk.trustpilot.com
Had an issue with a game freezing on me. Resolved perfectly by Sharron! Thank you!

Никита Вишневый
28 October 2024
Comment from uk.trustpilot.com
Amazing troubleshooting center, they resolved my issue within 3 minutes time, very helpful 🙌🏼

Angie Mullen
28 October 2024
Comment from uk.trustpilot.com
Excellent online bookmaker and casino. Super fast deposits and withdrawals and the customer service is amazing. A special thank you to Srinithya for her friendly and super efficient help today.

Taner and karolina
28 October 2024
Comment from uk.trustpilot.com
Well.... how funny I left a good review yesterday and today a bad one because I entered a promotion on f1 whatsodd pp bet £5 at odds of 1/2 get a £5 free bet when it settles. I didn't receive it. Went on live chat and agent manoj has had me go round in circles for 40 minutes. I sent him my bet I'd. A screenshot of the promotion and the link. He says he still can't see it in my account. And I didn't opt in when I always opt into promotions. This is out of order. Now chat is unavailable to me. Agents like this should not be working for betting firms they are frustrating and incompetent.

Happy
28 October 2024
Comment from uk.trustpilot.com
1 red star is generous😂 paddy power is anAbsolute joke of a betting site, odds on forecast are wrong, don't pay better odds like most sites,Slots are a joke too, had a chat with them about there slots I'd been playing for about 5/6 weeks 60/70 pound aweek only 10p spins so I know I won't be retiring off the back of a good win 🤣 long story sort, they said that over 3 days my player return % was 78.06 (a little under advertised) there words, advertised at 94 .6 % not too bad over 3 days but over 6 weeks it adds up, ( no big wins ) When I pointed out over 6 weeks they it's paddy powers final word on it, so now they have 1 less customer, So my advice is to stay away not very nice company, if they do this to 20 customers and let 1 win they are ££££ in, so all in all please please stay away, use some other site just not this one , it will save you assache ☠️
charles Carter
13 November 2024
Comment from uk.trustpilot.com
Refused to allow me to withdraw funds and then didn’t give me money back when I closed the account.
Refused to allow me to withdraw funds and then didn’t give me money back when I closed the account.