Paddy Power PLAYER REVIEWS(3273)

Anna-marie Love
27 October 2024
Comment from uk.trustpilot.com
great site, offers games, casino, live casino, bingo and sports all under one roof. absolutely no issues with this site in the few years i have been using it. prompt and easy payouts and great customer service via their chat option.

Matthew Kirk
27 October 2024
Comment from uk.trustpilot.com
The agents are very helpful when support is needed. The games are great fun, and the betting is easy to navigate. Deposits and withdrawals are easy to do. A great site that is reliable and of high quality.

Taner and karolina
27 October 2024
Comment from uk.trustpilot.com
To be honest there's always ups and downs with gambling but I will say pp is always very good with promotions and bet offers and reward club. They are as fair as any bookmaker can be. Even boost evens to 2/1 which is nice. Customer support is always there and they do there best too. For me I think pp is one of the best out there. The instant withdrawal method is excellent too. All respect to pp. Super sub is excellent as it keeps your bet running and live and maximises your chances of winning.

Lawrence
26 October 2024
Comment from uk.trustpilot.com
Thanks to Mike for sorting out my bet pay out issues. All of the staff in this shop are always so helpful and friendly.

Andrew Coley
26 October 2024
Comment from uk.trustpilot.com
PP makes it increasingly different to qualify for promotions. If you don't jump through all of the hoops you don't qualify. When you contact them they are not interested. Surely it would be better to offer a £5 free bet as a goodwill gesture than to lose a regular customer.

James White
26 October 2024
Comment from uk.trustpilot.com
I’ll give it top marks for customer service but I await outcome I could be sending another review very soon 🤞paddy power

Bill Gibson
25 October 2024
Comment from uk.trustpilot.com
Got qualified ie gave them all the stuff they wanted to prove its me. Went back months later and was 'blocked' they wanted everything again. I got onto the 'chat line' and was asked a serious of, frankly, stupid questions. 'give me your mothers first name and date of birth' I asked 'do you want my mothers date of birth?' No, your date of birth' , I asked 'do you want my mothers forename or maiden name? ' No answer. Then extended waits between any communication, then more demands for more information, which they already had, because I had placed bets previously. Whole thing was laughable, never again.

Andrew Coley
25 October 2024
Comment from uk.trustpilot.com
They offer promotions but make you jump through lots of hoops. If you don't do it exactly right you lose the promotion. I don't believe that they want you to qualify.

Karen Maguire
24 October 2024
Comment from uk.trustpilot.com
Why let you still deposit money when your limit is suspended, don’t get it

Steven Irvine
24 October 2024
Comment from uk.trustpilot.com
Got locked out my account mountika help me get myself back in great service

noel
24 October 2024
Comment from uk.trustpilot.com
STAY AWAY FROM THIS CROOKED EFFING BLOODY CHEATING SITE. blackjack is so crooked, slow dealing cards, dealer cards turn over slowly.All Slingo slots are so fixed its unreal. Played slingo space invaders, staked over £78, won £2.20.this is a bloody 10p game. This shows its crooked.My review is not becauseI lost, thats the chance I take, but I expect the game to be fair, but with paddypower it definitely is not, forget the laughable RTP, that most definitely is for Paddypower not the punter..ignore 5 star reviews they have nothing whatsoever with gaming, otherwise paddypower would be 1star not 3.4, it's disgraceful the way that you are encouraged to give ax5 star review because you contacted customer service.STAY AWAY FROM THIS THIEVING SITE, PADDYPOWER JUST TAKES, TAKES, TAKES.ENOUGH IS ENOUGH. WHEN MY OPEN BETS SETTLE, ACCOUNT WILL BE CLOSED, THEY ARE SUCH CROOKED, THIEVING BASTRDS. YOU HAVE BEEN WARNED.

Nelson
23 October 2024
Comment from uk.trustpilot.com
Thanks hannah for the bonus/free bet and I’m really appreciate it..keep up the good work guys and you deserve 5 star with all my enquiries..😊

Daniel “Danny” Gunter
22 October 2024
Comment from uk.trustpilot.com
I don't actually expect to win! but I only deposit now and then for a few spins on the slots i like to play 10p slots. i spent not long on this site again and its was terrible where other sites allow small up wins and loses to make the game fair and fun this site just feels like a wishing well ! throw your cash in and then sucked away. this company is clearly just out to cash out on people.

Daniel Brien
21 October 2024
Comment from uk.trustpilot.com
Perfect 🥰 very helpful really generous and happy to be a customer of Paddy Power

Liam Hadfield
21 October 2024
Comment from uk.trustpilot.com
Random question ! I am a gambling addict i no that ! So quick question basically I have been using my own bank card on my mates paddy power account and nothing has happened I’ve been playing for months obviously lost loads (the joys) my issue is no I’ve stopped gambling ! Wondering why they never did the correct checks etc to see why bank card was different to name on bank card ! Is there anything I can do !

Genuine reviewer
21 October 2024
Comment from uk.trustpilot.com
Joined with a privacy policy stating site belonged to paddy power Betfair plc on 24/8/24 and got emails from paddy power plc. Neither companies exist. Check your updated terms and conditions they didn’t tell you about, there’s now a whole section admitting Flutter entertainment are farming your data since I started a court case and reported to ICO and gambling commission . Check the footer of the website which has changed. You’ve no idea which company your gambling with as paddy power no longer exist since they merged with Betfair then became Flutter. They Ignored social responsibility code of practice . Read your terms and conditions. They even try to tell you they aren’t liable when they fail to abide by their licence requirement ! Try and guess which gambling licence your using too as all the licence numbers now on the footer of the website cover casino and two cover bingo as well!. They will change the company you need to claim from mid court proceedings. They will ignore all correspondence even the data protection officer will withhold data from your SAR and not respond. Anyone with emails from paddy power plc and who hasn’t been notified of the changed privacy policy contact a solicitor. Anyone let down by social responsibility failings which are gambling law please contact the gambling commission. Paddy power is not a company or even a group of companies as they were all part of the merger. New companies have been set up Flutter entertainment Uk and Flutter services in August 24 following my complaint. This is not a brand or a company it’s a website with no accountability . It might as well not be registered with the gambling commission as you have ZERO protection. My experience of The ‘flutter edge’ is them using the data of problem gamblers to their advantage and denying liability for letting them down. £3415 in 31 transactions in a matter of hours and not a single intervention despite being excluded on Betfair and Gamstop expiring hours before.

James Rock
21 October 2024
Comment from uk.trustpilot.com
I had an online 3-fold on during the English games today. All teams were winning at 90 odd mins and I had a cash out option of £453 (winning bet would be be £505 and would of came in) I clicked cash out and the next message I got said congratulations you have won £47. I spoke to 4 different agents all all stoped the conversation, they refused to help and told me their technical team said this was correct. I asked for evidence on their end in which they claimed they could no show me, which against consumers rights. No help what so ever and didn’t pay me my true winnings

Krzysztof Oleszczuk
20 October 2024
Comment from uk.trustpilot.com
Im left my phone with slot game on(was block screen)my bed go take shower when im come back some money gone .On chat tell me its me or something im never set autoplay nothing like that.If you deposit and play free games nothing win or scratchcard with 0 win.No work your money or nerves dont start with paddy power its poo who make its be you like poo.

Martin
20 October 2024
Comment from uk.trustpilot.com
Laila. Saw their mistake and corrected it instead of passing it on to the next person, quite simple really.

Alex
19 October 2024
Comment from uk.trustpilot.com
Very poor service from camilla in support this morning. Verified all of my details as per my betfair account under the same umbrella but would not amend my details to log into my paddypower account. Did not care I said the service was poor and that I would use a different company which I don't want to do.

JOHN STEWART
19 October 2024
Comment from uk.trustpilot.com
Had to use live chat logging into an old account as a returning customer. Gentleman who dealt with my issue was quick and easy. Matter was resolve within good time and effort.

Kev Hamill
19 October 2024
Comment from uk.trustpilot.com
Had an issue with a game! The help received was prompt professional and constructive! I was kept informed at every stage!

Dennis Ijeoma Ehiobu II
19 October 2024
Comment from uk.trustpilot.com
Very helpful in changing password Bet365 and Coral, makes you send in your details which could take up to 24 hours for anything to happen. Well done Paddy

Gelu Gelu
19 October 2024
Comment from uk.trustpilot.com
Poor people ,,cheating with bonuses and breaking the rules ,,don’t recommend never ,the worst ever !!

Shutthedoor52
18 October 2024
Comment from uk.trustpilot.com
Love ❤️ this site won and got it straight into my account in 20min and played on they have some great games as I’m a fairly new customer to paddy power I’m very happy with my experience so far as for other sites i could mention like a BIG Name bingo site they take take take so have to say very happy with P…P Thanks ☺️

XXX XXX
18 October 2024
Comment from uk.trustpilot.com
Blocked my account for no reason after I had been using for several weeks.Then requested various sensitive documents in order to unblock such as bank statements.Err, no! You can shove it and I'll take my business elsewhere.Still trying to get the balance of my money back.Avoid.

Martin Marshall
18 October 2024
Comment from uk.trustpilot.com
Despite my better judgement I played Blackjack Vegas, and yet again I was cleared out. I was only playing 10p a game and I was cleared out AGAIN. The state of play is....dealer constantly gets Blackjack, 20's on the first 2 cards or pushes...you get no blackjacks and go bust with a low score of 12. Go figure. It's rigged ..if you think not, go play it. The influx of 5 star reviews is astounding, I mean it's really bad to force positive reviews, when in reality the reviews in gaming are 100% negative.

William Hutchinson
17 October 2024
Comment from uk.trustpilot.com
Bet365 is one of the best online betting platforms, offering a comprehensive and user-friendly experience. The site stands out for its wide variety of sports markets, including football, tennis, basketball, and even niche sports. Live betting is a major highlight, with real-time updates and in-play odds that keep the experience engaging. Their mobile app is smooth and responsive, allowing users to place bets on the go. Bet365 also offers competitive odds, attractive promotions, and a robust cash-out feature. With excellent customer service and secure payment options, it’s a top choice for both casual and seasoned bettors.

noel
17 October 2024
Comment from uk.trustpilot.com
Yet again, thieving crooked bastrds. This site is beyond a bloody joke, staked over £100 on slingo lucky pants in 1 effing game won £5.00.Wanted 1 bloody number 9.59 x10 trying to get it, so gave up. Odds of 500/1 and still number didn't come in.That's the last time I play anything on this crooked bloody site.Enough is Enough. Why are they allowed to keep getting away with the constant rigging of reels, closing account.Stay away from this site, you will lose.Ignore the 5 star reviews they have nothing to do with gaming.I can not believe how people are encouraged to give a 5 star review for customer service.If paddypower is that bloody good, you wouldn't have to go customer service in the first place!!!!.

Sam Bennett
15 October 2024
Comment from uk.trustpilot.com
I had a very frustrating experience with several people on the online chat as I was struggling to gain access to my account . Most advisors would recommend to reset my password which gave me access temporarily only for my to go back to square one the next time I wanted to use the app. However Ashley spent time speaking to me and have me try different methods to which I finally got access. Back to using paddy power and happy

Mr Gittings
14 October 2024
Comment from uk.trustpilot.com
Limited my account for no reason asked why they said we can not tell you all because i won to much so sad law needs to change how they can rob people.

Tony Rawles
14 October 2024
Comment from uk.trustpilot.com
Had issue with free bet sorted quickly by online support and a much better than SKY BET

Jim Wiggin
14 October 2024
Comment from uk.trustpilot.com
Great customer service via easy to use chat line

Mollie McConnell
13 October 2024
Comment from uk.trustpilot.com
Once again pure toss of a joke site robbing folks game bonus is a never will definitely be reporting to the fair play it's just take take take

Samantha
13 October 2024
Comment from uk.trustpilot.com
Had a query about a bet placed, contacted paddy power thru their online chat and my query was resolved correctly and professionally. Thank you

Mark Christophers
13 October 2024
Comment from uk.trustpilot.com
Good games. Great experience ! Shame that withdrawals take so long ☹️

Chris paget
13 October 2024
Comment from uk.trustpilot.com
Absolutely fantastic customer service given by River-Frey. Very helpful and informative. Helped me with my issue and sorted it out very professionally and quickly.Thanks River-Frey.

graham ryan
12 October 2024
Comment from uk.trustpilot.com
An agent was very helpful and sorted out my query and the live help is very reliable and easy

KEVIN GREGORY
12 October 2024
Comment from uk.trustpilot.com
Had a query and all sorted in a couple of minutes this is the second time I have phoned and issues sorted very quickly

Michael Doyle
12 October 2024
Comment from uk.trustpilot.com
PP got rid of their excellent customer care phone line and replaced it with AI. You've to go through a rigmarole with AI before getting to a human. That human still cannot speak, only messaging service. Typical big corporation cost cutting measures for shareholder dividend

Kevin Johnson
12 October 2024
Comment from uk.trustpilot.com
Great customer service, even though I gotta wait for my money 😂 They missed a Big beating today but I’m still happy 😃

Lynda Cunning
12 October 2024
Comment from uk.trustpilot.com
Kurt was so helpful and solved my issue with no stress 4 me thank u kurt

Tony McIntyre
12 October 2024
Comment from uk.trustpilot.com
They closed my account for some unknown reason. I spent half an hour on the chat box yesterday and ended up getting nowhere. I asked to have my balance refunded to me but was told that I need to talk to Customer Service. I spent one hour today going through a lot of the same again, giving my full name, passport, drivers license and other information. After one hour they are Now just passing me onto a different agent. This is the third agent today. They tell me they will ping me when you’re available as they are very busy. Unlikely that they we will come back to me but Paddy Power still has my money.

Martin Marshall
12 October 2024
Comment from uk.trustpilot.com
I cannot stress enough how crooked these games are. It's constant take, take take. Play blackjack at your own risk. Lost 9 in a row, cleared me out. Watch how many 5 star reviews follow this negative review and tell me if this is not suspicious as fook. Games rigged, score rigged to the hilt. If you play the Wonderwheel, you'll easily spot the algorithm of play, designed for you not to win anything. If you like to gamble with zero chance of ever winning, then this is the site for you. Utter shambles of a company and their practises.

Connor Hnatiuk
11 October 2024
Comment from uk.trustpilot.com
Loss after loss after loss after loss… thats how its been for me for about 6 months on this site, dead spins and no bonuses and when it did it was for 3X-10X… disgusting.

Kyle
11 October 2024
Comment from uk.trustpilot.com
Best site by far in the UK, instant withdraws and they have there own live game which is super entertaining.

comopio
10 October 2024
Comment from uk.trustpilot.com
Very good to deal with when any problems. Very quick and helpfully. And the app is very straightforward and the best odds around.

Mollie McConnell
10 October 2024
Comment from uk.trustpilot.com
Pure disaster of a joke site game bonus is a bloody joke would love to no were ye can send screenshots of how useless the games are

Michael G
09 October 2024
Comment from uk.trustpilot.com
Have lost approx £35,000 with them in the last 2 years.I am a member of GAMSTOP but foolishly I asked friends who did not gamble to open accounts which were totally and exclusively funded myself and from the same bank account and I can say without a miniscule of doubt that they knew it was me funding the accounts as it would be impossible not to (as the same bank details were used each time via apply pay) and I also know a senior paddy power employee who advised me so. They and most bookmakers make 95-99% of their money from problem gamblers and the £1 yankee crew. I e-mailed their safer gambling protection team and said I was extremely low and needed help and they have as of yet ignored me. I have written e-mails to them as have my friends outlining and asking why they continue to allow vast deposits from me and they have flat ignored everything.I have spoken at length with the gambling commission who have insisted on me asking the bookmakers that served me and only after I see their responses and rationale to report to them. The whole thing is just one big scam to keep the turnovers increasing.
Harley Troy
27 October 2024
Comment from uk.trustpilot.com
App is so buggy. When trying to access football lineups and stuff it bugs out and splits the screen, making it impossible to read anything, only showing random letters and number.
App is so buggy. When trying to access football lineups and stuff it bugs out and splits the screen, making it impossible to read anything, only showing random letters and number.