Parimatch Review

Very easy to get on with with. Great customer service. The agent I dealt with (Sue) was super helpful in sorting my joining bonuses out for me. 10/10

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Signed up and spend £10 to get the welcome offer however didn’t stake the minimum bet which I didn’t see.Spoke to Benedict’s and realised my error so credited me my welcome bonus . Thank you and appreciate you 👍

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Hi, my id 15636689. I have £925 balance left on the account, parimatch first restricted my account and then closed with no notice or explanation, customer service is useless and duediligence as well as security parimatch is ignoring my multiple emails sent to them, Im not able to withdraw the funds or login into my account. To me they are doing fraud activities as they are holding onto my positive balance funds and not replying back. Do not use their service as if you will have a big balance on your account, they will restrict you from betting and withdrawing your funds, then block/close your account and not reply to your messages or emails, the worst, once again the most horrible experience and atrocious bookies I’ve ever used in my life, don’t risk investing your money here!

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I am writting to let parimatch know how bad they are working in India as I have contacted the support serval time no response ticket was created 7 days ago no response.If your payment provider is not responding why you’re holding my money I have given bank statement and everything what else you want or you have started the scamming in India because worst companies also resolve customers query in 16 days but it’s now happening with parimatch.If you have decided to scam just let us know so we can see what are the legal formalities are and will make sure to help closing your business in India region.My player id is : 739561433

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Good customer service experience – Gloria was great and resolved my issue quickly and satisfactory – refreshing to have responsive customer service so thank you

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Dealt with by gyorgy Top marks very considerate

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Fight for Justice: Parimatch is Withholding My MoneyI have been playing on Parimatch for 8 years and have lost around $2,000,000 during this time. Despite this, I remained a loyal customer, followed the rules, and continued playing.Recently, I won $102,000, which appeared in my account №3639737. However, when I attempted to withdraw the money, all withdrawal requests were simply declined. I am a VIP customer, yet the company is refusing to process my withdrawals despite my requests.If payments are not resumed by tomorrow, I will take action. I will create an organization that will initiate a collective complaint against Parimatch. I am ready to invest my personal funds to hire lawyers and marketing specialists and launch a large-scale advertising campaign to gather everyone who has also been denied payouts.Complaints will be submitted to all relevant authorities, including financial regulators, oversight bodies, law enforcement agencies, and international organizations responsible for protecting consumer rights.I am certain that there will be thousands of complaints. If Parimatch thinks it can withhold people’s money without consequences, they are mistaken.If payments resume tomorrow, this review will be deleted.

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query with free bonus offer, Aiden was straight to the point and helpful, sorted the issue rapidly and with polite customer service, thank you!

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Gina in Customer Care responded promptly and courteously online to my query about a promotion. Can’t comment further as a customer at this point but that’s an encouraging sign. Thank you.

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Promotion wasn’t credited by the system which wasn’t great but fully resolved by customer service rep called Mackie. No fuss, looked into it and resolved. About 10 mins wait time from first contact

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A promotion I qualified for via a free to play offer was not honoured automatically. Gina investigated and saw I should have received a free bet bonus and immediately credited it to me with no fuss.

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Crypto Payments of the 21st Century? More Like the 21st Century BCTopped up account #3639737 with $13 100 via cryptocurrency. It’s been 12 hours, and the funds are still MIA. “The provider is processing the payment” – sure, I guess they’re manually chiseling the transaction onto stone tablets and sending it by carrier pigeon.I wanted to place a bet on CS, but surprise, my money is just frozen in the black hole of their financial system. How is this even possible? Cryptocurrency was designed for instant transactions, but apparently, here they first conduct a ritual, consult astrologers, and then decide if the stars have aligned for the payment to go through.Customer support is a masterpiece: “Please wait,” “The provider is processing” – thanks, but you might as well just say, “We have no clue what’s happening, but you don’t need to know either.”Final verdict: if you want to experience the era of telegraphs and smoke signals, this is the place for you. Everyone else – good luck and patience.

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I spoke to Steve and Vicki really amazing people and helped me with my query with processing my funds which they said will be processed within the timescale.they were very well spoken and i have told my friends to join Parimatch thank you guys.

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Aidan was great, not the quickest of service but got there in the end. Thanks buddy

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Adrin waz very helpfull

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Aidan extremely helpful on chat.

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Live chat agent Gloria was so helpful, efficient and professional in dealing with my query. To be honest all agents are excellent and very knowledgeable. Parimatch is fabulous for many reasons, such a variety of sports, offers, options. It’s a must try.

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Excellent company and live chat agent Pavol was efficient and very professional in his service

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Absolute con! Joined as new member, placed £10 bet meeting criteria and bet settled but no welcome bonus. Spoke to bot and didn’t get satisfactory response. Winnings stuck in ‘pending’ , please listen to me when I say avoid. Literally worst one by far and I’ve pretty much joined all

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Quite new to betting and had some problems placing the free bet. The agent kindly resolved the query very quickly and allowed me to place the bet without fuss

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No best odds on Uk racing, beware

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Absolute garbage and zero bonuses during holiday season, even coral gives 5£ free bet and daily chance to win coins , free spins or 5£ free build bet .

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I wish all bookies had a Paval , very helpful and kind , I’m a casual holiday customer and felt like I was listened to and helped Thank you

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Great response times and Michael was brilliant!

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Great customer service provided by Chris, fast and clear.

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0 RTP on slots, scammers

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Mackie, was a brilliant agent. He was quiet, simple but effective. Leaving me with a massive smile on my face. Best customer service out there.

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Great company only thing they don’t offer Best odds Gaurnteed and bet builders are limited

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Terrible!!!Signed up on the Jake Paul 40/1 to win offer, opt in, deposit, add selection to betslip says selection suspended! Twice been on “chat” got 0 response, sent 3 emails haven’t heard back. Absolute waste of time, get you to sign up and not let you actually get the bonus

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Contacted parimatch as hadn’t received my welcome bonus ,spoke to Mackie ,was sorted in seconds ,great customer service

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Sorted out my bet issue quickly, thanks

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Absolute thieves robbed my money I deposited and asked for identity which I provided 10days ago and still can’t gt my money , played on many sites over 20 years and I have never come across such a corrupt site stay away , I’m taking t trading standards

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Chris helped me out on live chat, very quick and very kind! Much appreciated sir 🙂

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The customer service rep I talked to, Gyorgy, was very helpful and resolved my issue. Thank you.

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the agent Mackie a spoke with was very polite and helpful could not ask for a better service was realy amazing solved everything quick and fast so Mackie a cant thank you enough

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after the bot in live chat i got a real human that was brilliant sorted my issue in a good way ,and now i know i can bet ante post without any concerns thank you parimatch

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Good betting site, good welcome offers. Friendly staff if needed in chat, Mia was really helpful

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Great companyThanks to Chris and CatWho helped overturn a incorrectly lost bet. I was actually going to close my account and complain to the gambling commission because I thought I was being screwed over but thanks to them common sense prevailed.Thanks a lot guys

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Used the Live chat and spoke to Aidan to discuss adding the incentive from a welcome offer that hadn’t been credited. Aidan was very polite and helpful, checked i had met the criteria and added the incentive. Very helpful service.

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Had an issue with a welcome promotion but within minutes Mackie in customer support sorted it for me, wish other sites were this helpful! thank you 🙂

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Very Good feature, easy to navigate. Wasnt able to deposit with Revolut. Mackie was great to deal with costumer service.

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Had a problem with a game not loading with free spins and a assistant called Aidan helped massively to sort this issue and put them on another game that would load! Super helpful!

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Contacted customer services this morning. Bryce was quick and efficient in looking into the problem for me and the issue was resolved. Very grateful for Bryce’s help today

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4.1 rating in UKI THINK CUNNING ENGLISHMEN IS RUNNING THIS COMPANY SPINELESS BRITISH PEOPLEI EXPECT THIS FROM YOU .BUT KARMA ALWAYS RETURN .YOUR FAMILIES AND GENRRATIONS WILL SUFFER .

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Mackie helped me a lot

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They block widhdrawal if you win .And deposit is always onShame on

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Kaylan was incredible efficient. I had a matter of a signing offer not being credited, sorted in only a couple of minutes

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Spoke to Aiden have a bonus wasn’t opted into properly, quick customer service was given and he helped me massively.

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Chantelle was excellent- very prompt, thorough and fully resolved my issue re an unsettled bet

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Juan was very helpful through the live chat ✅

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