Parimatch PLAYER REVIEWS(647)

Paul Grainger
11 August 2024
Comment from uk.trustpilot.com
Easy to deal with agent Mia

haresh panjabi
10 August 2024
Comment from uk.trustpilot.com
Hello sir I am from India Haresh Panjabi Withdrawal date 16/07/24My withdrawal amount 28000Today is 26 day but still I can't receive money If you are different than parimatch app then why here is same symbol of both companies Please give me all information about Indian parimatch appIt's humble request otherwise you also responsible for my money

Rrw
10 August 2024
Comment from uk.trustpilot.com
Do not open an account with this site,They allowed me to open and account deposit money then blocked the account,Will not give me my money back and will not give me an answer why or when Il get the money back,So I will get my bank to get my money back this is really shameful,Avoid at all cost

Adam Henderson
09 August 2024
Comment from uk.trustpilot.com
Bryce was extremely helpful on the chat service and resolved my issue quickly,

Mr Williams
08 August 2024
Comment from uk.trustpilot.com
Kaylan was extremely helpful and resolved my issue very quickly!

Pavan Karthik
06 August 2024
Comment from uk.trustpilot.com
They are worst in following the ethics if a person is suffering from addiction they take advantage of it. I have raised 100s of times to block my account they dont do it and keep calling to play and give bonus

haresh panjabi
04 August 2024
Comment from uk.trustpilot.com
Hello sir I am from India,I know you are different from Indian casino But symbol it's same means you are any of way you are connected with company.its my humble request you just carry forward my request of your head or anything that give me solution it's humble request,in India no one listen properly and don't give me answer and solutionName Haresh PanjabiMy account id number 443823828Withdrawal date 16/07/2024Withdrawal amount 2800020th day todayNo any proper answer by supporting staff via live chat and mail already sent bank statementI don't know how I talk with themI am tired now,Give me proper answer pleaseIf you paid me give me receipt payment details.It's my hard money and needed moneyBut you can't listen me, what should I do I can't understandI am frustrated from your sideIt's cross the limit of patients20th day still payment not received

haresh panjabi
27 July 2024
Comment from uk.trustpilot.com
Hello sir I am from India Withdrawal date 16/07/24Withdrawal amount 28000/-Still amount not credited in my bank account please I need urgently it's humble request to parimatch company please resolve my withdrawal problem it's humble request I need urgently please 🥺

Samantha Feasey
19 July 2024
Comment from uk.trustpilot.com
Had great customer service from Aidan

Antonitta Tonka Polaková
18 July 2024
Comment from uk.trustpilot.com
aiden was a great help thenk you so much

Rye Gardener
17 July 2024
Comment from uk.trustpilot.com
My account has been closed soon as i withdraw my funds and now im hoping to get my account back as I’ve appealed it cause apparently my funds have been put back into my account so now I won’t receive them unless I get back into my account to withdraw again so hopefully this gets resolved so I can use my money once withdrew what I legally won

T Java
14 July 2024
Comment from uk.trustpilot.com
Had an issue with a promotion and after speaking to him he was very helpful and understanding and resolved the issue very quickly

Paul
29 June 2024
Comment from uk.trustpilot.com
I'm now into day 6. Provided numourous forms of identification but still security are withholding my £683.Even after writing to my local Mp plus the gambling commission and Ibas security still don't reply to emails. Sadly a former great company has turned to these underhanded tactics. I have a meeting with trading standards on Monday and this will be taken further until it's resolved. Do not deposit with these crooks as your mental health will suffer like mine has these past 5 days.

George jemmett
25 June 2024
Comment from uk.trustpilot.com
Company run by muppets. Quite happily take ££££s off of people. I won an 18/1 shot with a £10.00 free bet amongst some other small winners. Due to me actually winning a bet, they’ve restricted all my accounts and removed my free bets. I had also signed up and deposited with Betano who owe me £30.00 in free bets which I won’t be receiving because, much to their disgust, I didn’t lose all my money. No actual explanation. They’re like the kid who left early and took his ball home when you’re kids because he lost.

Andy
22 June 2024
Comment from uk.trustpilot.com
Kaylan was knowledgeable, helpful and polite. The request was dealt with very quickly.

Jake Elton
18 June 2024
Comment from uk.trustpilot.com
Spoke to Juan as had an issue and he was most helpful. Resolved the issue (and more) very efficiently Thanks!

Joseph Armstrong
15 June 2024
Comment from uk.trustpilot.com
I hadn’t received my welcome bonus of 40 pound free bets even though I bet 15 pound. Kaylan on live chat resolved this problem very quickly and I got my welcome bonus of 40 pound.

Abhishek Mishra
02 June 2024
Comment from uk.trustpilot.com
Fraud company always making problem with deposit money struggling to get me 4980 which I deposited on June 1st and they are asking me to wait for 5 days.

Rob Gall
30 May 2024
Comment from uk.trustpilot.com
Helpful advice on live chat.

Marie Groves
27 May 2024
Comment from uk.trustpilot.com
Very helpful

Asad Hafeez
23 May 2024
Comment from uk.trustpilot.com
I won a bet on the usyk vs Tyson fury 60/1 they didn't pay me what should have been £600 they payed me £ 22.00 plus £58.60 in free bets which you can't even use stay away from this scam company

A Atchia
21 May 2024
Comment from uk.trustpilot.com
I'd heard good things about PariMatch before I thought I'd give them a go. I'm so glad I did! An administrative error on my welcome offer contacting their customer helpline through the easy to use online chat function. After getting through to Adam I explained the issue, and he swiftly, courteously and professionally addressed the issue. Many thanks from a satisfied customer!

Dave Rankin
18 May 2024
Comment from uk.trustpilot.com
Spoke to Chris who was friendly, efficient and fast

Sam
13 May 2024
Comment from uk.trustpilot.com
Without hesitation, I strongly advise against registering with this bookmaking company due to a complete lack of professionalism. After depositing £300 and winning on 2 bets, my account was automatically blocked. Upon contacting customer service, I was informed that my account needed verification. While understandable, requesting a photo holding my ID is a bit excessive. Even after providing such a photo, it was not accepted, and there are no clearly defined acceptance criteria on the website.After about 4 days, verification was finally complete, but I still cannot withdraw funds from my account. This company seems to do everything to make withdrawing money difficult, and contacting customer service is a complete waste of time. They are unable to explain why I cannot withdraw funds from my account. I am now waiting 48 hours for the withdrawal of my funds, otherwise, I will have to report the matter to IBAs. I sincerely discourage registration with this company unless you enjoy encountering problems when withdrawing your own money.

Craig Jones
10 May 2024
Comment from uk.trustpilot.com
Kaylan from Parimatch provided exceptional assistance! Their prompt and friendly responses made my experience smooth and enjoyable. Highly recommend their service!

David Holbrook
05 May 2024
Comment from uk.trustpilot.com
So i clicked on an offer sent to my email, it said 400 free spins, to get this you have to register, deposit £10 and play it in the casino.I did all this from the link i clicked on, but no free spins!!!I spoke to a rude guy called Chris who told me I had not signed up for this offer !!How could i not sign up for this when I clicked the link THEY sent me.He refused to do anything about this and would not refund my £10 so be warned they are scammers who will rob your money. Do not click on their links

craig richardson
01 May 2024
Comment from uk.trustpilot.com
I was very pleased with the help from Jamie, the customer service advisor. He was friendly and managed to help me with my question very efficiently. I will be using this site again and definitely recommend this company.

James
30 April 2024
Comment from uk.trustpilot.com
Avoid like the plague. Parimatch rob you more than your standard bookies. Be careful to not place a bet prior to the teamsheet coming out because if you place a bet on a player, and they don’t start, it will not be voided if they come on at any point, even the last minute of the game!! They will accept your money at odds given as if a player was playing 90 minutes and unlike the top bookies, they won’t void single selections that do not start a game. They will rob you blind. Customer service is no better, they are “sorry to hear it” and end the chat. Aidan I’m referring to you..

Juckesy
29 April 2024
Comment from uk.trustpilot.com
Very helpful helping me after there was a mix up with the welcome offer.Thank you Kaylan.

Andrew
26 April 2024
Comment from uk.trustpilot.com
Signed up with a promo bonus and the free spins didn't appear in my account. Raphael was very helpful and resolved everything

Jason Sullivan
26 April 2024
Comment from uk.trustpilot.com
I have just contacted Kaylan, an employee and have received excellent customer service. The query was resolved in minutes and can I just add how helpful he was. A credit to your your team

Paul Cummins
26 April 2024
Comment from uk.trustpilot.com
Raphael was amazing, fast and very helpful service

Kevin Walker
25 April 2024
Comment from uk.trustpilot.com
Great site and good offers. Spoke with Adam P on live chat who was brilliant. Sorted my query quickly and efficiently. Check them out folks.

Saul
22 April 2024
Comment from uk.trustpilot.com
Overall a good betting site, and they have fantastic customer support. The software is one of the best out of all of the bookies and very pleasant to use.

Mike
15 April 2024
Comment from uk.trustpilot.com
As a new customer , I’m very happy with the high stand of service provided by Damian . Answered all my questions And quickly resolved an issues . Great work

Sunil
15 April 2024
Comment from uk.trustpilot.com
Terrible bet site and pathetic bonuses

Consumer
13 April 2024
Comment from uk.trustpilot.com
Good experience with customer support Gyorgy made sure I got my welcome bonus as I hadn’t understood the offer properly. I now feel confident in using their services going forward.

Daniel
13 April 2024
Comment from uk.trustpilot.com
Mia was spot on. Sorted me right out. One of the best customer support experiences I've had. They were right on it.

matt
13 April 2024
Comment from uk.trustpilot.com
Scum company using rigged gaming to extort money from vulnerable people.

JP
10 April 2024
Comment from uk.trustpilot.com
Mar on Live chat was really helpful not only quick but professional and welcoming.

Richard
07 April 2024
Comment from uk.trustpilot.com
Rubbish! Let's say that you place a bet on the football. For example, Man U vs Liverpool (not my actual bet, but an example).£10 Man U win (90min)£10 Draw (90min)£10 Liverpool win (90min)At the 90th minute, Man U are winning 3 - 2. +8min added time gets added. During added time, Liverpool equalise. The game ends 3 - 3. Has your £10 Draw bet won? No. The caveat was that the score should be drawn at the 90th minute. At the 90th minute, Man U were winning 3 - 2, so by that logic, the Man U to Win bet should have won right? Apparently not. This bet also lost. Talk about moving the goalposts!Of course the £10 Liverpool bet loses.

Richard Haddon
05 April 2024
Comment from uk.trustpilot.com
Great service told me the problem will be solved thanks Jamie xxx

S R Suresh Kkumar
26 March 2024
Comment from uk.trustpilot.com
Cat was friendly and quick with responses. Nice guy/girl.

dan
26 March 2024
Comment from uk.trustpilot.com
Adam is fantastic, very fast and efficient, goes to the extra mile for his customers. Polite and friendly

Vijay Kumar
25 March 2024
Comment from uk.trustpilot.com
Poor Customer Care Support. Poor bunch of team. I have deposited 500 but it is not credited into my accounts. Despite of bank statement everything I have given. Share many a times. But they bloody rascals every time saying it will take 6-7 working days resolve this issue. Some times they are saying please share your bank statement. They are stupid peoples. Dont trust them. It's poor app. Other app is much much better than this. I am very frustrated. Zero rating. My player I'd : 912523156

Mark Robinson
22 March 2024
Comment from uk.trustpilot.com
Advertised an offer to bet £10 get £30. I never received the free bet. On speaking with customer service got told the below."apologies Mark but I'm afraid that Periodically, we review our accounts and occasionally decide to restrict bonus entries to some customers. On this occasion, you are one of these customers."Scam of a company not honouring its deals.

Sam
16 March 2024
Comment from uk.trustpilot.com
Kamil was amazing, proper helpful man!

Rahul Kumar
14 March 2024
Comment from uk.trustpilot.com
ID - 548849123Today I installed this aap I am first time user and deposit 900 rupees in this application and I bet 900 rupees on aviator and I win 1053 rupees after win I withdraw my all money from account after that my withdrawal is showing success but I didn't get money on my account and after few minutes my account is blocked parmanent after that I contacted support they told me that is company descision and they didn't give any reason. So this is a big scammer so please don't use this aap I am a victim of this application . I request you to all don't use this site because if you win on this application and withdraw your amount then they will block your account without any reason and if you lose your all money then they will never block you . So it's big scamm by this application .

Rory
13 March 2024
Comment from uk.trustpilot.com
Excellent customer service, Katie understood my issue and even worded it better than i could explain it!! Solved my issue and went above and beyond to ensure i got my earned rewards due to issues out of my control
AB
11 August 2024
Comment from uk.trustpilot.com
Good beginning .Just deposited first tme, lost everything.No any win.Spins are rigged , no chance to win.
Good beginning .Just deposited first tme, lost everything.No any win.Spins are rigged , no chance to win.