Parimatch PLAYER REVIEWS(624)
The Truth
21 December 2023
Comment from uk.trustpilot.com
Excellent service from JayceAll the best Thanks
paul grierson
19 December 2023
Comment from uk.trustpilot.com
I cant recommend Parimatch.£900 was supposed to of been sent back to my card.It appears accordinG to PM it FAILED !! Noone told me despite me askign over and over.No other company has told me of this situation. Mkae of that what you will.Be vary careful and wary of this compamy
Tara
19 December 2023
Comment from uk.trustpilot.com
My experience was made great by my two advisors Harvey and then Jamie my began with Harvey Who led me in basically made me understand what I had to do and gave me took over my care later on and completed it fantastically both were extremely competent very friendly and did everything in their power to make things easier and smooth from me after some of the experiences I've had in my short six to eight weeks of online gambling it made all the horrible experiences water away so thank you for making things easier for me especially after the rough ride I have had recently very happy customer and of course a nice win on top really did help with the good mood lol
ganesh mudhiraj
14 December 2023
Comment from uk.trustpilot.com
I made deposit 10000 dec 6 but still not added to game wallet or I didn't get refund.payment was successful. pari match is fraud company . better to play another site. Support chat is worng they said please wait sir.pari match is big ScamPlayer I'd:553660378
jake
06 December 2023
Comment from uk.trustpilot.com
chris gave me my spins immediately after asking after i had completed the bonus requirements. very quick and helpful service.
paul grierson
17 November 2023
Comment from uk.trustpilot.com
Parimatchthe only company i know of in this world where you can put on a double, the first part wins , and they offer you a cashout at less than the original stake !that is disguting and unbelievable
Tara
14 November 2023
Comment from uk.trustpilot.com
Jamie was extremely patient made sure I totally understood what I had to do stopped me from making a mistake and patiently waited until I understood completely before saying goodbye gave me all the information I needed extremely happy with the treatment I received
Alex Iatsuknov
07 November 2023
Comment from uk.trustpilot.com
Restrict your account for no reason Been using parimatch mainly for casino but did occasionally bet on football past month. Got an email yesterday saying am noW restricted from all the offers that they offer. Stay away!
Robert
05 November 2023
Comment from uk.trustpilot.com
Jayce on live chat was very kind and helpful
Alan Bellamy
01 November 2023
Comment from uk.trustpilot.com
I'm new to betting and was making some dumb mistakes. Harvey patiently talked me through how to get the free bets to work. Thanks for your patience.
Slawomir Czekala
26 October 2023
Comment from uk.trustpilot.com
I received information that my account required additional verification, I sent them everything they wanted. I received a message that my account was verified. I go into my account and place a bet, I can do it. I'm trying to withdraw money and I can't do it? I write in the chat what's going on - my account is undergoing additional verification??? This website is probably some kind of scam, if my comment does not disappear, it means that the website did not pay me any money!!
N/A
25 October 2023
Comment from uk.trustpilot.com
🤬🤬🤬🤬🤬🤬 worst people to ever walk this planet! Finally landed the bonus round after trying out around 8 slots with zero wins on each n every spin only to be met with only 60p win from the bonus round. First time playing with these Nd made 3 deposit thinking surly I'll win something but boy was I wrong. They are horrible horrible people. Absolute thieves. No chance of winning anything Nd don't hold out your hopes of winning anything from the bonus round if your ever lucky to land on bonus round.Not even luck mate just don't expect anything from these cos you getting none.
Meh K
19 October 2023
Comment from uk.trustpilot.com
Had a small issue with the bonuses and Jamie helped me straight away thank you again for the excellent help and service :)
Jacinta Dias
15 October 2023
Comment from uk.trustpilot.com
Reviews seem fake,please do not trust..you will never get a bonus no matter how much you spin..They new customer bonus is of no use..each spins on 3 different games..still you won't get any bonus or win..
dave bates
14 October 2023
Comment from uk.trustpilot.com
Jayce was fast and to the point. Perfect interaction
Chrissy Lapping
09 October 2023
Comment from uk.trustpilot.com
Never ever play this betting site or casino it it’s the most robbing thief’s you will ever come across they will let you deposit 500 pound then when you try and withdraw they won’t pay out it’s happened to a few people I know. Avoid avoid avoid
Rohan Burman
08 October 2023
Comment from uk.trustpilot.com
I requested a withdrawal on 6th Oct, roughly around 2AM. They accepted it the next morning, but then cancelled it. Then initiated another request on my behalf and have it pending for over 40 hours. They claim it's "security measures", but no other website like betway, bet365, unibet takes this LONG. Horrible service.
Marc
06 October 2023
Comment from uk.trustpilot.com
Scam artists. Signed up for Parimatch to take advantage of one of their sign up offers of free bets by staking £5. Then had to complete a 4 step verification process where they continually declined by verification proof stating it didn't satisfy the requirements... which it absolutely did. They have now closed my account without giving a reason, only saying that "they're allowed to do this if they wish". This has obviously meant I lost my initial stake and my £50 in free bets. Absolutely pathetic behaviour, I wouldn't go anywhere near this thieving company.
Barrie
03 October 2023
Comment from uk.trustpilot.com
Jamie's service was brilliant clicked on an advert and had a few challenges with an offer, more me really, but got on the live chat and Jamie was incredible, helpful and efficient in sorting out my issue.
Sai Paramesh
30 September 2023
Comment from uk.trustpilot.com
They don't care about customers.one of the worst betting site in uk.they have policy that whatever money customer deposited and lost we don't care and we don't provide single free bonus to you.Always you have to wager to get bonus and you need to wager bonus to turn into cash. Please don't use this site .only withdrawal good remaining all bad.
Wai Chu
29 September 2023
Comment from uk.trustpilot.com
Very helpful customer service, especially a guy called Samir offered efficient and effective help, brilliant service.
Mr lawless
28 September 2023
Comment from uk.trustpilot.com
Good customer service from Damian and Keith and sorted my promo issue out
Oscar Mapp
28 September 2023
Comment from uk.trustpilot.com
Very good casino to play on with very good customer service. I recently had an issue for a promotion that I wasn't able to complete which was on my fault. After talking to Samir at PARIMATCH casino, Samir was very understanding of my issue and stayed on the live chat and made sure I had fixed my problems. I contacted Samir many times and each time he was happy to help with any issue or inquiry I had.
James Gregory
27 September 2023
Comment from uk.trustpilot.com
Quick questioned I had was responded to super fast and in a positive manner.Site is easy to navigate and great new customer deals.
Consumer
25 September 2023
Comment from uk.trustpilot.com
I made a mistake on my bet placed so I should have missed my free bet but, Parimatch honoured the free bet after I enquired. Great customer service.
D b
24 September 2023
Comment from uk.trustpilot.com
Hi I have found a site that you get big wins fast pay outs and 10/10 on customer service. I'm very pleased with them. If you look me up you can see my review is genuine as you will see if I have bad experiences i say. But they have even given me my welcome bonus even though I played the wrong game to receive it.
Arthur Scott
19 September 2023
Comment from uk.trustpilot.com
Honest and perlite
Gil Echejoh
17 September 2023
Comment from uk.trustpilot.com
Excellent customer service. I encountered quite a heavily technical problem and it was handled quickly and efficiently. The customer service representative was very understanding and took the time to understand the problem and provide a perfect solution. All in all fantastic customer service.
trueking
17 September 2023
Comment from uk.trustpilot.com
parimatch is a scam site, please everyone, dont open an account with them, they will deliberately block your money without any reason. At first they might look good, with fast withdrawals and everything, the moment you are wining the will stop the withdrawal process and ask you to provide them additional proof of identity. when you will send them the your id and everything they wont acknowledge the receipt of said proof, instead they will keep asking for same document over and and over again. if you ask them i have already sent the document, they wont reply to you. please stay away from this site. please. i have been victiim of this site. there are other option. just not this one. trust me. i am telling you from experience
Darren Walters
12 September 2023
Comment from uk.trustpilot.com
I like this site. Easy to navigate, good sports section, casino section good. Very good customer service. Will use more often.
Robbie Richards
07 September 2023
Comment from uk.trustpilot.com
Avoid. Avoid. Avoid. They will use every excuse in the book to not payout your winnings. Absolutely shocking company. Please listen and AVOID!!!
Leanne lunn
04 September 2023
Comment from uk.trustpilot.com
Absolutely disgusting site staff either don’t know what their talking about or are rude allowing customer who have self excluded from a sister site and stating that the self exclusion doesn’t didn’t continue when the partnered with heart so basically same brand same logo same everything when I signed up to heart you have to agree to your details been shared but apparently this doesn’t cover self exclusion so people are allowed to rejoin on a site they self excluded from !!!!! Money grabbing playing on people who have an addiction the games don’t pay out either staff belittling people and answering questions with well your account was probably deleted and then another staff I when discussing amount I had place I stated a amount she answered with well that’s not true it was less £20 less people £20 been called a liar cause I had added £20 more on by accident and my apologise to the staff if Iv placed the wrong date on that it happened I don’t want to be know as lass that lied twice !!!!
Dmytro Mys
02 September 2023
Comment from uk.trustpilot.com
everything is fast and high-quality, thank you for the quality work
Daniel Reshat
02 September 2023
Comment from uk.trustpilot.com
Very helpful staff. I spoke with a gentleman named "Mackie" twice and he was very helpful and quick!
martin D'Arcy
02 September 2023
Comment from uk.trustpilot.com
Don't use live chat, all promotions lost same day.
Ian Gaskill
25 August 2023
Comment from uk.trustpilot.com
It took a while but when they found the problem they reacted swiftly to rectify this they where great help in the end
Dmytro Aheiev
22 August 2023
Comment from uk.trustpilot.com
I proceeded with address, identification and occupation verifications. I made a deposit.And when I decided to withdraw money (only my deposit) they told me that I can’t do this, before additional verifications, and letter from HMRC is not enough.You can’t actually withdraw your own personal funds, which is ridiculous Avoid Parimatch, as they are going to stole your money
Woody
18 August 2023
Comment from uk.trustpilot.com
difficulties with sign up offers not showing up and hard time trying to deposit but Claudia from customer service was excellent at dealing with my queries. Give Claudia a pay rise!
Emma Finnegan
18 August 2023
Comment from uk.trustpilot.com
It’s amazing
Santosh Chigarimaddi
14 August 2023
Comment from uk.trustpilot.com
I am santosh processing cash pending five Cash urjent replay cash urjent
Diana S
11 August 2023
Comment from uk.trustpilot.com
I emailed support regarding free bets on the 31st July, still no reply, shouldn't really take this long, such a shame I enjoyed this site, but it's impossible to get anything resolved
Oliver ramsay
06 August 2023
Comment from uk.trustpilot.com
Pavol was great at assisting me in my issues, it’s the little things that make these big companies amazing. I hope to speak to pavol again at some point 💪
Colin Cross
04 August 2023
Comment from uk.trustpilot.com
Got everything resolved that I needed…very happy 😊
Stephen Curran
02 August 2023
Comment from uk.trustpilot.com
You never on the site spent 40 pounds and not even a win it a joke site
Teedcee
31 July 2023
Comment from uk.trustpilot.com
I had to get in touch after opening an account with Parimatch. I made a mistake when making my first deposit using PayPal instead of a debit card. I needed to use a debit card to take advantage of the four free bets offer. I got in touch and the matter was resolved in a friendly and professional manner
Steven Clay
28 July 2023
Comment from uk.trustpilot.com
I made a mistake when i placed my 1st bet in order to get the sign up bonus. Contacted Pari Match via chat and issue resolved with no problems as promised.Excellent first impression made.
Sai Paramesh
26 July 2023
Comment from uk.trustpilot.com
First site I want to close my account. Worst site. Very less bonus offers. I deposited 1500 pounds in a month. They can’t offer you single free bet or casino bonus . After they reviewing my account they can’t even offer goodwill gesture bonus. Worst site I ever played.
Connor S
13 July 2023
Comment from uk.trustpilot.com
Jesus was super fast with helping my resolve my issue, thanks!
customer
12 July 2023
Comment from uk.trustpilot.com
Mar was incredible responsive and understood & resolved my problem within a couple of minutes. Thanks a lot!
Andrew Ganz
24 December 2023
Comment from uk.trustpilot.com
Spoke with reese super helpful and fast.
Spoke with reese super helpful and fast.