Party Casino PLAYER REVIEWS(213)
Martin
20 November 2023
Comment from uk.trustpilot.com
4 blackjacks in the row for dealerbut only when you play for higher amounts. Seems legit right?scam
Chris
19 November 2023
Comment from uk.trustpilot.com
221 spins and no scatter bonus rounds. Now tell us your slots are not manipulated. Please please don't deposit on this site. Your get more satisfaction burning your money.I hope to god this site gets taken down for fraud
Renata
16 November 2023
Comment from uk.trustpilot.com
Worst casino ever!!!!!! You’re very luck if you get any payback!
AD
13 November 2023
Comment from uk.trustpilot.com
Don't waste your money. It's the biggest rip off i've ever been on. It's fixed
Consumer
13 November 2023
Comment from uk.trustpilot.com
The worse casino I know partycasino I play forMonths and just take more no paid many time I get bonus for £1 and I get paid £6 lol they casino turn everything to not paid ,, because you get bonus in the end not pay totally I put there £5000 in 6 months and never get big pay the biggest was £200 😂😂😂I feel so sorry to keep play I wish all who turn machines with computers to lose down your finggers 😂😂😉
GERALDINE MHAIGHREAD LOUISE
11 November 2023
Comment from uk.trustpilot.com
@Partycasino.comI have to say I have won a good decent amount of money , sometimes deposited £30.00 to win £260.00£10 deposited I won the £600 fish in the bonus rounds All withdrawal paid in less than an hr Yes they ask you to certify yourself, that the rules The staff are so polite and extremely helpfulFantastic amount of games
Neil King
09 November 2023
Comment from uk.trustpilot.com
Payouts are terrible. Awful awful awful return rates. OK for sports bets because they can't rig it
Samantha Hepherd
08 November 2023
Comment from uk.trustpilot.com
I won 60 pounds and sent a withdraw request I timed out my account as I felt I was spending to much I lost my bank card so the request was denied as I cancelled my card 3 weeks later I'm still asking for my money 12 emails sent my passport god knows how many bank statements called set new card details numerous times and they still have not sorted it All I want is my money and then to close my account they are quick enough taking money not so quick to give it uou back !!!!!!still waiting you have viewed my passport more times than all the airports I've been too still nothing
lєιgн ραяяу
04 November 2023
Comment from uk.trustpilot.com
absolute joke of a website. don't know how the gambling commission turn a blind eye to this website. its blatant theft.
John Paul the excellent boy Cr
03 November 2023
Comment from uk.trustpilot.com
Done days free spin stopped on white cup payed me 50p an it says 100 pounds for white cup asked for screen shots of this thinking am a scamer had it with this site betfair all the way for me from now on
ml
03 November 2023
Comment from uk.trustpilot.com
Appalling site100's after 100's of empty spins taking £100, £150 at a time before and payout above stake and when they pay anything it is 50% of stake or less. Bonus rounds? forget it, played 575 spins straight through and no bonus and when it eventually came in it paid £2.90 for a £1 stake that's 15 spins and all "wins" trebled, Never seen so many empty spins, and suck bad returns. save your money there's no fun here and definitely no Party!
jm
02 November 2023
Comment from uk.trustpilot.com
Party Casino used to be okay. I've had some good wins and some losses as to be expected, however, I don't know whether it's new management or whatever, but the last few months I have won zero. Just loss after loss after loss. I have now closed my account because I refuse to give them any more money. Yes, we all lose money, but to have nothing but dead spins the last few months is downright criminal. DO NOT GIVE YOUR HARD-EARNED MONEY TO THESE SCAMMERS. There are a few other sites that are fair in that you do win and you do lose, but to constantly have dead spins, and I play a few times a week, that is shameful on them. I just hope they get investigated like others have been and fined because this is blatant robbery.
Anonymous John
27 October 2023
Comment from uk.trustpilot.com
In the last month i am down 2k. I've been playing only on low stakes 0.40 or 0.5 maximum. The bonuses are almost inexistents. After years when you actually hit one bonus will pay you between 20~30X. The pragmatic games are at lowest rtp posible. It s actually very frustrating to take some spins because you will know from the start that you will get ripped! Nobody actually looks at this games? Gambling commission or somebody? They should be closed in 2 seconds!!! My honestly advice is Stay as far as you can from this scam casino! They will destroy you! Read the reviews of others and you will understand!
Jake
27 October 2023
Comment from uk.trustpilot.com
Of course degenerates will give poor reviews to online casinos no matter what and it makes it very hard to determine which ones are the best. Party poker has clear customer service. Much better than 888 Casino. Very professional and quick responses.
marc warriner
23 October 2023
Comment from uk.trustpilot.com
Follow the advice of the 81% majority on this one! Unfortunately this site truly deserves its negative reviews. While I can't say every negative review is correct I can confirm the stories of reluctance to pay winnings are. I joined and was verified on the 21st and had a win the same day, to see if the horror stories are accurate I withdrew my funds... well, sort of. A few moments later I recieve an email that my funds are on hold Pending photographic ID (something not everyone has) and a copy of bank card. Based off previous reviews this doesn't matter, see the cases of people sending this info and still losing out. Most confusing is, I was new to the site, I could potentially have spent hundreds/thousands yet for the sake of less than £100 the "party" was over before it began... poor business model
Carl Higgins
22 October 2023
Comment from uk.trustpilot.com
300+ negative reviews. The good reviews have clearly been paid for. Whoever is monitoring this site needs to lose their job. I had some money spare this week so I tested the negative reviews for myself on lobster pots. I spent over 150 pound and with that I hit two scatters on 48 occasions without landing the third. I still never hit a bonus after that now ask yourself is that luck or is that a fix? It's a fix. When ever the 2 landed on reels 1 and 3 it wasn't there on reel 5. When ever it landed on reels 3 and 5 it wasn't there on reel 1. Someone really needs to do something about this site and take notice of the hundreds of people saying the same thing. But they won't because money talks. I won't be giving these any more money again or their sister site Ladbrokes. Could of earned a lot more out of me too in the long run 😂
Thomas Ransom
18 October 2023
Comment from uk.trustpilot.com
In all honesty liked this site but when I comes to getting rewarded for tournaments that you've won on they don't come
Vinny
07 October 2023
Comment from uk.trustpilot.com
So first things first I do not in any way represent or am I affiliated with PartyCasino so this is an honest no b*******t review.I’m from the UK where yes the UKGC have F****D a lot of things up for us with regards to bonus buys,no auto spins etc.Now for a bit of a degen like me PartyCasino have been fantastic firstly 24hr payout and with certain banks I can now get my winnings processed and in my bank within 4hrs….imagine that let’s be honest all casino’s are quick to take deposits but but tend to move at a sloth’s place when it comes to payout but not PartyCasino.Secondly my experience with Customer service has been nothing short of exceptional.I had an issue with my bank who would not accept my winnings PartyCasino sent me an E-mail within 12hrs to explain the situation and also reversed my winnings there and then so I could use a different debit card..thanks Vili👍Finally in the 3 weeks I have been with this casino I have had big winnings on slot games like Bonanza,Napoleon and Captain Venture to name a few and I’ve had the pleasure of some Scumbag casinos like BETTI who robbed me of a lot of money😡so all in all well done PartyCasino and a big thumbs up from me!
Carl Higgins
06 October 2023
Comment from uk.trustpilot.com
Played 20 pound on a game I like which pays out well every so often. Not on this site though 40p spins and the highest amount I won was 68 pence. This compared to other sites what pay out a lot more on the game and I mean tried and tested many sites on this game and they all pay out frequently and sometimes big amounts just shows how fixed this site is. But hey keep scrolling and you'll see another 200 reviews saying the same thing. How they get away with it is beyond me.
Tammy Bouchard
05 October 2023
Comment from uk.trustpilot.com
I won 30$ cash which is the second place prize in the daily free to play tournament and never received my prize. I have been waiting for 3 days now and still I'm being told that they are reviewing my issue. I sent them proof of winning and documentation to support it and still have not received any resolution or compensation for my winnings. WORST CASINO EVER. HARD ENOUGG TO WIN AND WHEN YOY DO WIN THEY DONT PAY YOU!
Mark Mullan
03 October 2023
Comment from uk.trustpilot.com
They completely lie about welcome bonus . If only applies if you gamble £3500 to get a £100 back . It's a joke ..please don't use this site it's a scam guys
Jessica Sergeant
03 October 2023
Comment from uk.trustpilot.com
Scam site, has ads saying you recieve 200 spins then gives you 50. And customer service refuse to honour there ads. Don't bother this site is a joke avoid at all costs!!!!!
donna clayforth
29 September 2023
Comment from uk.trustpilot.com
Just utter garbage in recent years I’m guessing its down to more and more players turning to crypto sites where you can buy bonuses which will negatively affect the uk casino’s profit margins . A few years ago party casino was a decent site but in the past couple years it’s just a money eater and bonuses are like hens teeth. The ukgc have utterly wrecked slots for the uk and ironically it’s costing uk players more money we’ll from my own experience it definitely is because I just aren’t winning as much especially with all the best games being built around the bonus buy feature which makes it near on impossible to land a natural bonus. Guess it’s time for me to jump on the band wagon and give the crypto’s a go.
Leonidas Myst Demonic_myst
28 September 2023
Comment from uk.trustpilot.com
I dont even use this but they keep spam messaging me every tike i block caller they keep coming someone used my phone number to make an acount and i cant unsubscribe because it tells me login when i try and i dont have an acount
get him lad
18 September 2023
Comment from uk.trustpilot.com
Total staked £6780 total returned £1250 been playing the app for years but thats all you people need to know but that’s absolutely embarrassing for a gambling company go play better apps like play ojo or stn where if you lose alot one month they ring and give you like 50 free spins at 50p or £1 with 0 wagering requirements atleast they keep it fair these just take your money and give some awful excuse
Jodie Rashford
16 September 2023
Comment from uk.trustpilot.com
Awful. You win 90ps - £1s here and there yet, it'll eat 40,50,60£. The promotions are utter rubbish and you'll get a big fat £0. The tournaments are also rubbish... heck, the whole site is rubbish and should not be fit to function. AVOID
Asya parveen
15 September 2023
Comment from uk.trustpilot.com
I joined party casino on 21/08/2023 and deposited £500. I requested a withdrawal of £2700 but my account was temporarily disabled. Party casino requested documents from myself which I sent. These were a official government tax credits letter, a selfie of me holding my drivers licence and ma bank card used for depositing. After over a week my account was unlocked and I spoke to an advisor online and was told my withdrawal would now be processed as i was verified. I made two more small deposits from which I won £65. After these deposits were processed I was blocked again. I was told I would need to speak to somebody on the phone as a final step to get my account unlocked once again. I did this and the gentleman on the phone asked me questions all of which i answered. In an email i had mentioned i suffer from depression and anxiety. This is due to the passing of a close friend recently. The gentleman started asking if i am on medication etc. I told him i was not as it was due to a recent death. He was being very patronizing over the phone. I was told by this gentleman that Asim Iqbal who lives at the same address also used to have an account. I told him this is my husband and he had many accounts with online casinos so he most likely would have had one within the party casino label. I was told he did have an account within the brand label and he self excluded a month ago. I am aware of this as i urged him to do it as he was out of control. I was told it was a strange 'coincidence' that I opened an account around a month after he closed his. I was also told that my husband used to play one game that I also played, which is a very popular' slot. I was told this was a strange 'coincidance' too. All my friends play that slot game. I was talked to in a patronizing way as though I was a lier. I provided my ID and all documents requested and even sent a selfie of me holding my ID. I do not understand how a casino can make assumptions without facts. After the conversation I was told I would get an email when the issue was resolved. After contacting them repeatedly for around 3 weeks I received an email showing my withdrawal receipt. This was for the total amount of my deposits which were £565. I contacted party casino again and got an email telling me that my winnings totalling £2265 had been seized due to me having another account within the same label and this goes against their terms and conditions. The only other online gambling account I have is with Mr Q and this is not within the same label. If party casino can give any proof of me having another account within their label I will happily allow them to seize my winnings because i do not have one. I am 100% sure of this. My husband may have had an account within the label in the past but I have not. I am willing to do whatever asked to prove I dove i do not have another account within their labels. There is nothing in their terms and conditions that states if my husband has had ab account in the past i am not allowed one.Its just an excuse to not pay out. Pure greed
Mark C
13 September 2023
Comment from uk.trustpilot.com
Deposited £100 to get match bonus of another £100 only to find out the match bonus isn't really a match bonus. Every other online casino want you to gamble your bonus around 35 times before being able to release the funds. This pathetic casino wants you to gamble your Initial deposit 35 times just to get your bonus. Nowhere in the t&Cs is this properly explained, absolute joke.. STAY AWAY !! 1000s of better choices for a welcome bonus
Asya parveen
12 September 2023
Comment from uk.trustpilot.com
This is one of the worst casinos amd companies out there. I deposited £500 pounds amd won £2700. I tried to withdraw but was blocked Any asked to provide ID etc. I sent all the documentd requested and my account was unblocked after 2 weeks and was told I was fully verified. I deposited a small amount after and won £65 which I sent for withdrawal and was blocked again. A phone conversation took place and an employee at party casino said my husband self excluded a month ago and it was a coincidence that I now have an account. Also mentioned one game I played that my husband used to play and said this was a 'coincidence'. I said it was a popular game my friend played. I was then asked for medical information in regards to my mental health that is personal information I did not want to provide. It has been over 3 weeks and my deposits totalling £565 have been given back to Me but my winnings have been seized amounting to £2200. I was told I had an account with another label within the group. I told them my husband may have but u have never so it does not go against terms and conditions. Don't trust this casino. They will take your money and treat you like dirt and gin excuses not to pay you. I will be contacting the gambling commission to see what they can do.
Jade
12 September 2023
Comment from uk.trustpilot.com
I had rather large wins initially and since then it has died off. I have now stopped using this website.
Christine Leonard
11 September 2023
Comment from uk.trustpilot.com
All I can say is worst site ever so Cheerio.
Jay
09 September 2023
Comment from uk.trustpilot.com
Great games and great app. That's about all the good I have to say. Poor customer service, poor response to reviews. Copy/paste nonsense about how they are regulated.Lies on the website about games being 'exclusive' to their site when they are on many sites.We use these site to gamble. Whilst wins can never be guaranteed which is fair, you would expect to win something now and again. After playing on this site for over 3 years I can genuinely say I've won next to nothing. A few £50 withdrawals but compared to what I've put in that is very poor. After playing many slot sites this one is genuinely one of the ones that pays least for me at least. Ignore their responses about being regulated... all gambling sites are regulated yet I get wins on competitor websites. I very rarely play party casino anymore because of this and I haven't touched their poker site for years as that's the most fixed online poker there is.
Cora
09 September 2023
Comment from uk.trustpilot.com
Hi, i won on the partycasino, waged correctly & now i cant withdraw my winnings, ive been told there was an issue on the site 07/09 - but live chat doesnt have any details. They are withholding my winnings and no contact from the team who is dealing with it, i just need some understanding to whats going on - has anyone had this issue?
Nathan B
06 September 2023
Comment from uk.trustpilot.com
Terrible site. Finally hit a slot bonus (after ages), and the page promptly disappeared. Now they expect me to go through games logs to prove it. AVOID. SCAMMERS
Antonio Russo
29 August 2023
Comment from uk.trustpilot.com
Another bad casino like Ladbrokes...both don't have any payout you play lots of money never pay nothing... unbelievable not recommended at all..they should close this casino very bad...they just take money.. I had to stop playing and block and cancel the account...shame
Chris
22 August 2023
Comment from uk.trustpilot.com
This casino is gives you the most tournaments to win prizes but if you check the top 3 winners every day they are the same players. No way would 3 people win tournaments every day. This casino is like coral and only bots win top prizes. Just started the 5pm one and by 17.04 the top player had 2100 points. I know its free but if they can manipulate slots in tournaments then they can manipulate slots when playing with real cash... stay away
Aaron Floyd
21 August 2023
Comment from uk.trustpilot.com
Self Exclusion should mean self exclusion, but on this casino you can still place a deposit!! You can't play the games though but you need an explanation as to why you want your funds back!!I've self excluded myself from a few online casino's because mainly I had too many accounts, this being one of them. I've excluded the casinos i believe are not worth playing based on other reviews and my own experiences. Unfortunately a few nights ago I logged into this site forgetting this was one of the casino's I'd self excluded myself on. I managed to place a deposit of £250 but all the games were locked when I loaded them up. So realising my mistake I initially withdrew my deposit straight away. I then had an email to question this withdrawal and had to clarify why I withdrew so quickly. I replied and also enquired why I could still deposit! No reply, so again I sent another email 24 hours later asking for an explanation, still no reply! The least you could have done was reply!I'd like to add that I have recieved my funds back but it seems customer services, (or lack of), cannot and won't explain why you can still deposit after banning yourself from doing so and secondly upon logging into the site it doesn't state that you are self excluded like other sites. This is a fatal flaw in the online design.I have no alternative to take this to the gambling commision as I would like an explanation of your incompetency. Let's see what they have to say about a very sensitive subject and something the UK is tightening down on!
Charlie S
20 August 2023
Comment from uk.trustpilot.com
My honest reviewI’m always a bit nervy when it comes to online casinos. I am up over £15000 on partycasino In two years of playing. Every withdrawal under £2000 arrives in my bank within 1-2 hours of withdrawing. Brilliant customer service and rarely even need to use it. This is the only online betting company I would feel comfortable putting money in to knowing if I win it will be paid out 100% of the time
Victoria Collins
18 August 2023
Comment from uk.trustpilot.com
Just been sent an email to say my account has been restricted for betting. I’ve never placed a bet. Not worth setting up an account.
Leeanne
16 August 2023
Comment from uk.trustpilot.com
Another scam off site what is going on why is the gambling commission not doing anything about these sites
customer
16 August 2023
Comment from uk.trustpilot.com
I joined this casino yesterday and deposited £700. I can hand on heart say this is the worse casino I have ever had the misfortune to play at. I managed about 12 bonuses. 10 of the bonuses paid between 5x and 10x no joke. The other two paid 23x and 47.5x. It takes ages to bonus the games too. Absolutely disgusting site. Would not recommend.
Carlo Rocca
14 August 2023
Comment from uk.trustpilot.com
I got screwed on my game when it should of payed me out with free spins , then I went to chat with customer care and they told me to take a screen shot, which I did then a supervisor emailed me and asked me for a session time so I went on my laptop and all of a sudden that session was removed.i wish I could show you all my screen shots of the game that they screwed me on and the emails sent to me by them. Unreal. This site should go into a class action suit.
swag gamer282
07 August 2023
Comment from uk.trustpilot.com
just had message and email about me not bieng allowed to recieve bonuses and offers anymore. Thats fine, wont be depositing ever again then. Reading the reviews below it looks like a challenge if i ever did win and get a withdrawl. Not sure what the payouts are on slots because only deposited twice with not much luck.
Darius
06 August 2023
Comment from uk.trustpilot.com
Same stillers as many other casinos in uk.
Shelley Francisco
02 August 2023
Comment from uk.trustpilot.com
They decided to lock my account while I had $550 in my account Demanded I send bank card, I.d. Bank statements - which I’ve done and still3 weeks later and multiple emails with robotic replies and my account is stillLocked and no one will even respond now. I will be contacting Aglc and filing a complaint for Freud against these scammers ~ I should have read these reviews before ever going on it, save yourselves the headache!!
Cher Caguicla
02 August 2023
Comment from uk.trustpilot.com
HOW IS PARTY CASINO STILL RUNNING??? WHO IS NOT LOOKING AT ALL THESE REVIEWS ANS NOT DOING ANYTHING ABOUT IT!?!?! THIS IS ILLEGAL WHAT THEY ARE DOING!
Ty-sha Gibbs
01 August 2023
Comment from uk.trustpilot.com
my app been working for years. I been playing this game.The one time I hit big the app crashes. My account is blocked now. It shows up error I haven't been able to get on for 3 months they asked me to send verification I did 6 times so I asked to speak to a supervisor he said no i can not.So I asked him to give me my withdrawl and close my account. Jervic was very rude and told me he couldn't do that because they never recieved my verification. Which I sent 6 times every person you speak to tell you something diffrent horrible casino app and I use to love this app
Lisa Bauer
01 August 2023
Comment from uk.trustpilot.com
I really don’t know where all these bad reviews come from. I’ve been playing on this site/app for a good 2 years now. Here is my opinion: + new games almost daily+ play exclusive games before their official release + helpful, fast and friendly CS + fast withdrawals + a mobile app makes playing easier + daily free spins + regular 50% reload bonuses + big selection on slots, arcade games and online casino (BJ, Poker, Lotto) -could use a better filtering system to find slots (possibility to filter out providers, game styles, lines, ect.) -some games do not open in the app I have a verified account and no problems at all. Every withdrawal I made reached my account within 12 hours (apple pay). I’ve managed to take their 50% reload bonus quite often. One time I made a larger deposit I saved up for (270£) with the bonus, managed to wager the amount and had a payout of 1300£. No problems at all. Big shoutout to their customer service! Definitely one of the best I’ve ever had! A game crashed just as the free games finished and my winnings disappeared. I couldn’t even get the game to load again. After a quick chat with the customer support their told me how to find the proper ID for my winnings and some other information they needed to verify my win and within 24 hours I found the money back on my balance. They have always been quick, friendly and incredibly helpful. If anyone doubts that my review is a real review, I still have screenshots of my wager progress and withdrawal when I hit big.
Mike
31 July 2023
Comment from uk.trustpilot.com
Part casino is a horrible play to play.Take it from a fellow gambler. Play below. Tried and tested.https:// premiumratedcasinos .com/
Kateryna Ryabchenok
20 November 2023
Comment from uk.trustpilot.com
I played poker on party poker for years so decided to play their slots. I play same 8-10 slots always. First time decent win deposited 50$ cashed out 500$. And then I never won money again. So I decided to write this review now because yesterday I played 6 slots they all hit bonus/scatter . But they win brings u back to your deposit amount or maybe +5%. Scatter on 1$ first win15$, second 9$, then last 2$. Lost my deposit went to a different casino. Played exact same slots. Cashed out 800$ on a 50$ deposit. Don’t play slots here. Mega blaze roulette is alright I guess other than that very rigged.
I played poker on party poker for years so decided to play their slots. I play same 8-10 slots always. First time decent win deposited 50$ cashed out 500$. And then I never won money again. So I decided to write this review now because yesterday I played 6 slots they all hit bonus/scatter . But they win brings u back to your deposit amount or maybe +5%. Scatter on 1$ first win15$, second 9$, then last 2$. Lost my deposit went to a different casino. Played exact same slots. Cashed out 800$ on a 50$ deposit. Don’t play slots here. Mega blaze roulette is alright I guess other than that very rigged.