Pokerstars Casino PLAYER REVIEWS(63)
Sean
22 October 2024
Comment from uk.trustpilot.com
I have been with this casino for 2 years and no lie I have not won once it is a scam please do not sign up to them scum I've wasted soo much money hoping it will change but it never ever does you have been warned!!!
Brad McGinn
11 October 2024
Comment from uk.trustpilot.com
It is terrible literally seen the dealer get harass on live went to contact help they said if the dealer had an issue, the dealer would complain. Funny thing is the dealer did complain, but he got fired and I get banned. My IP address is literally banned It’s absolutely a joke unprofessional dealers. It’s crazy. The girl literally said live. I’m gonna hit you. I mean good for them for fire in the person but why am I banned for telling the truth that really happened and that was no help at all?
Musmeister from Fin
08 October 2024
Comment from uk.trustpilot.com
Poker stars slots have lower RTP than other casinos.I was make many deposits in 12 months but zero withdrawls.Never get over 2x balance with slots.You can't win anything playing poker stars slots.Normally i made 50€ depo and play 20cents bet.Every time Poker stars casino eat my balance very fast to zero without any bigger winnings.Same time I play same casino slots other casinos and they give Something back and sometimes i can made withdrawls, but Poker stars eat my balance every time.Poker stars use your location and no one else leggit casino not do it.This are very strange how I can't get any withdrawls in 12months and never ever get my 50€ depo to 2x.I hope MGA will close this scam casino.Today I lose 100€ in 25 minutes using 20c bet and I was play Pirots 3.No fast spins and still poker stars eat my money very fast and biggest win are 1euro.
Mr.c
16 September 2024
Comment from uk.trustpilot.com
PokerStars Casino is by far one of the best casino out there 11 years playing online and this casino is 100% one of the best Grate bonuses Quick withdrawal Fair game play Trust me it’s a fantastic casino
Diana Halabi
13 September 2024
Comment from uk.trustpilot.com
They are easy to deal/chat with. Recently, they have changed the country/countries they process payments from and as a result, payout times may take longer. Aside from this, the casino has the most up to date games & site is easy to use.
Re
09 September 2024
Comment from uk.trustpilot.com
Registration and inserting money is fine. But when you try to take out your money again, your account gets "flagged". Because of this you have to send in license, proof of adress and more to get your money, and even log in.Pokerstars have really gone down the drain. Choose another casino. Awful service.
Dawn Gamble
28 August 2024
Comment from uk.trustpilot.com
Joined casino deposited $50. Deposit was approved but money never made it to my account. Talked to this person that person blah blah blah. They all said they will email me. So I can't play nothing. Meantime while I'm waiting this FREE spin of the day pops up. So I spin the prize wheel got nothing. And that's all I did on casino. Finally 3 days later I get an email from their security saying I spent the money. They sent ne some bullsh!t transaction thing showing that I deposited $50. But that FREE spin of the day...cost me $50. Now tell me if I'm wrong but doesn't the word FREE mean you don't have to give any money/pay for it? Did the definition change and I'm just not aware. Anyways useless casino wouldn't waste money or time on it
cheryl c
28 August 2024
Comment from uk.trustpilot.com
Set my monthly limit did ok, then removed and can't hit anything good. bonuses are horrible won't be playing here much now! And there is no customer support at all .guess they'll just be greedy and lose players
Matthew Mersino
27 August 2024
Comment from uk.trustpilot.com
The worst site on the internet. I put over $1000 in and the payouts were very little. Have done so on multiple occasions. Never winning anything and won't come back to this site. Compared to other sites this is by far the worst and I have played all the online sites for michigan. Learn to payout a little and more people would stay.
Melania Wypych
16 August 2024
Comment from uk.trustpilot.com
Very simple I’d check, quick verification as my social media accounts were still showing as UK. Living back in Canada and always have enjoyed PokerStars. The best platform for all my gambling/fun needs. Thank you Pokerstars
Steven
10 August 2024
Comment from uk.trustpilot.com
I had my account for 3-4 years depositing hundreds every month probably spent over 10 thousand pound with them racking up the progress levels gaining rewards for being loyal, to then have my account closed for updating my mobile number and then they reopened it but they reset all my progress losed all my rewards so I spoke to them about it kept putting me through to 5-6 different people some from the same departments just didn’t want to do anything about it clearly they didn’t care and couldn’t restore my progress and rewards and In the end I just said look it was an error on your end admit it and just offer me like a bonus or 5 free spins I usually get every weekend which isn’t much really but they said they can’t offer me any bonuses, if I’m eligible for such things then I would be eligible through the rewards program and offers they have and at that point I was raging because they reset my account which is why I’m no longer eligible for them and I said this to them like are they absolutely stupid do they have any brains, they simple said sorry for the inconvenience.
Consumer
03 August 2024
Comment from uk.trustpilot.com
Definitely only part of this site good for is robbing there members off and what them fill up the machine then blocking them from getting back on cash strike conned me out of 6000 thousand pounds and nothing to be happy about on this poker stars site as they are stars in taking people money off them and conned them
Consumer
01 August 2024
Comment from uk.trustpilot.com
Very bad casino been playing cash strike and deposited 400pounds didn’t get on feature then as run out of money went to deposit more money and guess what same as usual couldn’t get back on denied access and when did get on money had been won always doing this and taking the money and then not getting on feature then being denied access shocking and greedy site disappointed
N/a
31 May 2024
Comment from uk.trustpilot.com
If I could give a zero I would. Have been trying to verify my account for 5 days now. Everytime I send what they’re asking, they ask for something else. Just say everything you need from the start. Zero quality service and they are sketchy. Report them to the gaming commission and with enough people, maybe something will happen.
Shaleen
27 May 2024
Comment from uk.trustpilot.com
My son used my money to gamble all they do is block people and not help out I am taking you to court
Chris Murrey
04 May 2024
Comment from uk.trustpilot.com
I don’t recall in 6 years withdrawing anything from this casino. I’m quite used to losing at slots but PokerStars does seem to pay very little!! I play across multiple sites and this one is the worst. The poker is a joke also. How can 2 people in the same hand get 4 of a kind (isn’t it like a 16000 to 1 hand?). It does seem very rigged to me. Much better sites out there for slots that you stand a chance of winning on. They have the poker by the balls because of the pots available to win. I’ll be closing my account!!
JOHN MILLER
12 April 2024
Comment from uk.trustpilot.com
They locked me out and would not let me withdraw what I deposited. They will scam you out of your cash, Warning do not add money.
storm
10 April 2024
Comment from uk.trustpilot.com
they are they are not worth bothering with. I opened 1 account, got blocked and stopped playing. I went after months and opened a new one again. no check was done i played i lost naturally. talking to a friend, he told me that it was forbidden to open a second account. I read the terms, he was right. the company i contacted never accepted to refund my money back.instead they put the blame on me. nice service you have. there is no control anywhere. If I had won, wouldn't they still give them to me? I was disappointed.not worth bothering with
Jacinta Dias
29 March 2024
Comment from uk.trustpilot.com
Scam Casino that does not pay ..you will keep on wagering end up with 20£..The promotions are complete disaster, you will never win anything above 5 spins ..The new wheel promotion is a joke ..everyday in a row it's no win..Deposited around £350 still it does not have anything to give back to their players..keeps on eating ur deposit..There are best casinos online like Foxy deposit there..not on this fraud site..User Purplebabydoll..This will be in my video on my page ..one of the worst casino in UK
Charles
17 March 2024
Comment from uk.trustpilot.com
Pokerstars blackjack is 100% rigged. It is so blatantly obvious that if I a) withdraw winnings every subsequent hand the dealer wins (at least 90%) or if I b) raise my wager...the dealer shows a face or ace virtually every hand. Sorry for those who claim the cards are random. That is complete nonsense. For fun I hit a hard 14 against a dealer 6. Got an eight...only to see that the dealer was going to get 21 no matter what I did. And no this is not a one off. Easily 100 hours playing on this site and other than one $6k win (due to hitting a side bet) the blackjack hands are won by the dealer at least 80% of the time. Complete joke. This should be criminal.
Michał Kowalów
16 March 2024
Comment from uk.trustpilot.com
Despite the negative opinions of many customers, I personally had a lot of luck at PokerStars Casino on Slots. My winnings ranged from 50-70x to even 600-700x. Players who speak very negatively about this casino simply do not have the right strategy when playing. The key is to be a hunter of winning algorithms, and not to constantly spin spins on a slot with a low return. Gambling is for sober people. (:
william chan
10 February 2024
Comment from uk.trustpilot.com
Scam! Unable to log in and service very bad , stay away
Daniel
02 February 2024
Comment from uk.trustpilot.com
Played the same slot game for an entire month 8 hrs a day minimum let me tell you the most obvious rigged slots I have ever played. Example deposit 1000. Lasted 2 hrs and 15 minutes at 2 dollars a bet. Never 1x getting over my deposit amount only ghost wins when you lost more then the jackpot won. Most you can win at this game is 216.00 on a 2 dollars bet. Played the thousand most won was 180 after losing 700. They pay everyone off. Guaranteed they'll be closed soon stay clear.
Niall
26 January 2024
Comment from uk.trustpilot.com
Joined Pokerstars Casino to play Blackjack - which is well known to be a high RTP game (i.e., it's not far off 50/50 against the house, although the house always has the edge).Subsequently lost 18 hands in a row as the dealer ended up a 10 or Ace as every first card, and even on the odd occasion that it wasn't either of those the dealer happened to get 21 with various cards.Genuinely don't trust this website - 18 hands in a row?!
Kateryna Ryabchenok
17 January 2024
Comment from uk.trustpilot.com
So I’ve been playing poker on this site for some time. When I saw their casino has a lot of the same slots that I play online casino I decided why not play here too. So I have but for some reason same games that are on PokerStars never pay out. The bonuses almost never hit and when they do the win are pretty small. They might bring you back to your original deposit amount maybe +5% but never ever more. I will give this maybe another month but probably would recommend not to play their casino. It doesn’t make sense that same slot paid me elsewhere 250x+ but on PokerStars that same bonus is 10-25x . On all the slots. For like a little less than a year. Very fishy
Brian Dennis
04 January 2024
Comment from uk.trustpilot.com
Totally shocking experience with this company I deposited a substantial amount of money over the last week and today I was playing they let me have a run of loosing a lot of money and when my luck changed and I started to win some of my loses back they blocked my account I have yet to hear why they waited until I lost a lot of money and then started to win it back before blocking my account I believe now that my luck changed they cheated me I understand it is gambling and you must expect to loose but for them to wait until I hit a winning streak then block my account seems to me to be very underhanded I think I would have to advise staying away from this company as if you Gamble and ate aware when you hit a run of winning you take it when you can sadly I will never get the chance to win some of my money back they could have contacted me prior to taking this action against me finger's crossed they will give me back some of my money and I now need to find who is governing this company as this feal off to me stay clear and play in real casinos that way you know they are properly governed and you stand a fair chance at winning I will of course update this post if they contact me.
Chris Shannon
01 January 2024
Comment from uk.trustpilot.com
Worst company out there all slots are rigged over 500 spins no bonus give you the odd tiny win less than you bet someone need to have a look into then
Bradley Rice
21 December 2023
Comment from uk.trustpilot.com
U are a bunch of cheating axzholes that should go to hell
andi nedelcu
12 December 2023
Comment from uk.trustpilot.com
Clearly rigged casino games. I have been gambling more than 300 spins on the same slot without getting any bonus spin feature. All it does is the old almost win technique to keep you spending more money. I do not recommend using this fraudsters casino.
Musmeister from Fin
11 December 2023
Comment from uk.trustpilot.com
About 20x50€ depos on this year to PokerStars And play slots 20-40cents bet and i try play high RTP And low volantile games, but still PokerStars Casino eat my balance very fast to zero.About 3-4years ago slots have higher RTP:s and sometimes if im lucky i was win 1,5-2x my depo.I know PokerStars are company who want Make profit, but its not funny If you depo 50€ and play it 20-40cent bet under 15mins to zero balance.Last time i withdrawl 2022 100€ buy after then im not win anything any depos.Biggest win one of 20x 50euros depos are about 2€ playing 40cents bet at casino.If u want lose to to PokerStars Casino.Rigged And scammed.
Chris
21 November 2023
Comment from uk.trustpilot.com
Trash slots not paying at all RTP is like 0%, tried poker lost all in with good hands with trash like A2 hiting street on last card. Support chat not working through app and on site when you press button nothing happens!!!Never touch this site!!!!!
Έλληνας Θεός
01 November 2023
Comment from uk.trustpilot.com
Absolut sick I deposit 50 euro I start slots 0.20 cent first slots hand of Midas up to 100 spins even 1 cent win terrible..after I play other slots 200 spins the give me 0.04 cent to 0.20 maybe 5 times of win in 200 spins…I say ok I play poker I play kick of about 20 games I lose 10 times in all in in the last card ,I lose all my 50 euro without any win this site is big scam and this people have to go to jail you can’t live site to give only to famous player ,I think gambling soon close this site because is many people say the same
Ron Wrightson
17 October 2023
Comment from uk.trustpilot.com
BE WARNED STAY AWAY FROM POKER STARS CASINO.PLAYED 40p bets on rick and morty .£350 Hit the bonys feature several times and it paid an average of £4 each bonus would cost more than £50 to land the bonus .The biggest win on normal play was about £2 .I play many sites but this one is definatly a scam and fixed . RTP is none exsistant.I can.I will delet this site. I suggest you all do the same
jamie
06 October 2023
Comment from uk.trustpilot.com
Feel sick to my stomach £1100 in 1 week This site and play ojo robbed me Played over 80 games lost on them all they say rng how is that rng over 80games I’m sick to death of losing site all I ever do When is my rng coming round octemver or neveremer or doubtitwilldecember I can’t take mugh more My heart and head to yer taking the mick outta me and ima I’ll of it absolute fix
monika kazlauskaite
30 September 2023
Comment from uk.trustpilot.com
0 star . When I joined long time ago never wins. Never withdrawals. Ok deposited 20£, 1£ scratch not single win. And this many times. I'm not lucky or this site is s.,. Because another sites at least giving you win something to play more.
jamie
29 September 2023
Comment from uk.trustpilot.com
Same as all other sites they are a complete fix This play ojo the lot Take from the poor & make the rich richer This country is a a disgrace I’m sick to death of having no money All I ever seem to do is lose but temper its rng That’s a load of crap We’re portrayed to see & here what they want us too
Andrew Seymour
28 September 2023
Comment from uk.trustpilot.com
Slots are insanely rigged. You spend hundreds of pounds spin thousands of times to get 1 bonus which pays out 8x bet.The greed is mental. We as customers mean nothing to them, they will milk you for every penny they have and couldn't care less about it. Steer clear of this scum site PLEASE
James Penney
19 September 2023
Comment from uk.trustpilot.com
If your looking for more than 100x steer clear from this casino, the very worst rtp in casino history, the only way to get more than 100x is to be betting 20cents or less, span so many bonus’s none every hitting 100x, crazy how bad an online casino can be and still have customers, than they offer a casino bonus for $150, which you get if you spin about 10grand worth of spins, pick any other casino to lose your money in this one doesn’t even try to be decent
Kai A.
31 August 2023
Comment from uk.trustpilot.com
pure fake rtp, its rigged nothing more to say
Desmond Dale
18 August 2023
Comment from uk.trustpilot.com
The service provided by this company is absurd because I was unable to earn profits and only received a small bonus for the full three months I used the platform. This circumstance is undesirable because it violates the service's sign-up policies. They are more focused on collecting sign-up fees than making sure their customers receive what they desire. Success using this service is not assured, even after more than 5000 spins. Fortunately for me, I switched to Asllc in time to prevent my losses from becoming too severe, and I was able to recover some of them. I can safely suggest them for their reliable and trustworthy services. from Asllc
graptik
17 August 2023
Comment from uk.trustpilot.com
Signed up today for the 100 free spins. Used them and got £16. Tried to withdraw but was told I needed to wager it at least once to withdraw it. Put it all on red on roulette and came out with £32 which is already in my bank. Great experience.
andi nedelcu
11 August 2023
Comment from uk.trustpilot.com
Scam. Played about 400 spins without winning any bonus feature.Uses a lot of almost win strategy to keep you engaged and to make you deposit more money. Don’t waste your money on this cracked casino.
FPS9908
13 July 2023
Comment from uk.trustpilot.com
£600 into one game, £3 a bet. Biggest payout was £10, the rest, out of SIX HUNDRED pounds were £1.50, £3 and a few £6 in there. I finally get one feature when I'm down to £70, pays out £58.50 from 10 Free Spins. Not had experiences this bad on other casinos. The worst casino by far. I cannot for the life of me understand how these f**ks are allowed to get away with everything they do. Honestly, they are literally criminals. We live in a world where some of the biggest crooks around are right infront of us cashing in and somehow their shady business practices are NEVER called into question.
Ben
06 June 2023
Comment from uk.trustpilot.com
OMG STAY WELL AWAY FROM THIS SITE IT WILL RUIN YOU, IT HAS TO BE THE WORST SITE IVE EVER USED JUST GLAD IVE SEEN THE LIGHT AND DELETED MY ACCOUNT YOU MIGHT NEED TO SPEND 50POUNDS TO GET A BONUS ON ANY OF THSES SLOT GAMES THEN IF YOU ARE EXTREMELY LUCKY YOU MIGHT WIN A FIVER I MEAN THIS DO NOT PLAY ON HERE !!! EXAMPLE JUST TODAY IVE SPENT 100 POUNDS ON BIG BASS FISHING HAD 9 BONUSES IN TOTAL YES YOU MIGHT BE THINKING WOW 9 BOUSES BUT LISTEN MY BIGGEST WIN WAS 4.40P THESE PEOPLE ARE CORRUPT !!!
troy
25 May 2023
Comment from uk.trustpilot.com
Play many casinos and lose some win some that’s the game. Pokerstars casino used to be good , playable but within last few years they adjusted all the games to lower rtp and a bit more and now it’s impossible to win. You lose all your deposit on low stakes , no bonus no fun , it’s crazy how bad the games play. Gives me the mads. Don’t play this casino believe me you will never win.
Think bigger World is beautifu
24 May 2023
Comment from uk.trustpilot.com
Fraud casino they will not give your winnings back you die for it do not ever attempt to play at pokerstar casino
LizarD 808
16 May 2023
Comment from uk.trustpilot.com
THE WORSE ONLINE CASINO IN THE FACE OF THE INTERNET , NEVER INTRODUCE NEW GAMES , THE SLOTS ARE 5 YEARS OLD , HORRIBLE CASINO DONT PLAY THERE IF U DONT WANNA LOSE ALL YOUR MONEY, THEY DONT CARE ABOUT CUSTOMERS.
Moirster
13 May 2023
Comment from uk.trustpilot.com
Unrandom. A scam for sure. No way you can in the long term lose about 75% of your bets and especially the ones you increase in size. This happens CONSISTENTLY on their casino.
Vicky Brown
07 May 2023
Comment from uk.trustpilot.com
App collapses constantly your deposit will fail 99 percent of the time too uts so badly run and payouts are the worst I've ever played on
Brenda Piper
11 November 2024
Comment from uk.trustpilot.com
THIS site should be taken down the worst pls donot waste money like I did and when I went to withdrawal it wouldn't let me and there's no help I'm reporting this site to gaming its the worse of the worse I lost out on 150 I could have used shame on them
THIS site should be taken down the worst pls donot waste money like I did and when I went to withdrawal it wouldn’t let me and there’s no help I’m reporting this site to gaming its the worse of the worse I lost out on 150 I could have used shame on them