Quinnbet PLAYER REVIEWS(1779)
Roger Van-Cauter
20 December 2024
Comment from uk.trustpilot.com
The games are good but sometimes lose connection with your server during a game but overall very entertaining.
Peter
19 December 2024
Comment from uk.trustpilot.com
Great company, easy to navigate, plenty of choices
MRCHRISTOPHERROBERTS
19 December 2024
Comment from uk.trustpilot.com
I cant withdraw my funds because my phone will not allow me to send you a photo of my new debit card. My old debit card is inactive because i cancelled it after losing it . my new card is a replacement. same account same bank . what are my options now?
Mark Batten
18 December 2024
Comment from uk.trustpilot.com
Had a problem with a unsettled bet but was sorted very quickly by using the chat site, Anna who works on the customer support team was very helpful explaining she would email me once she rectified the problem which she did 10 minutes later great job
Sham
18 December 2024
Comment from uk.trustpilot.com
I have been using other apps for a while but by far Quinn bet is most definitely at the top of the list best betting app I have ever come across with fair odds easy to use games and quick withdrawals The staff are super friendly and always there to help you if u get stuck they take care of you….Quinn bet makes u feel comfortable and very generous when it comes to loyal customers Keep up the good work Quinnbet
Mayur
16 December 2024
Comment from uk.trustpilot.com
Avoid QuinnBet!!!I have £477 pending to be withdrawn since 11th December, it's 16th December and still pending. They ask for my documents straight away and I provided to them straight away. Since then I have heard nothing. I ask support and then keep saying it's queue and will be processed and they cannot communicate with the documents team. Yet they are the same support people who sent the emails requesting my documents, so what... cannot communicate both ends?I ask them because I don't know why it's taking long and all I want is an update. What happens if someone has forgot about it? If I haven't got my withdrawal yet, does that mean those before me hasn't got theirs?And then this stupid response from support"I am sorry you feel that way but advised, it is in the queue with the team to be reviewed and you will be responded to in due course Please accept this as my final response"I mean what a crap response. Why can't somebody drop a simple email saying apologies it's taking so long but we are still looking into it? Not hard and I know at least someone is looking into it. Not this blanket statement and forceful rejection.Avoid them, so rubbish! 10 secs to get by deposit 6 days and counting to get my money. And then they will respond with this KYC reply here like they always, and it's like well why not communicate this to me during the 6 days!
Karen Minish
16 December 2024
Comment from uk.trustpilot.com
Amy was a great help resolved my issue within minutes
Darren
15 December 2024
Comment from uk.trustpilot.com
Everything was straight forward to join bonuses were better than the competitors. But the main thing that set you and a couple of the betting sites aside is when you want to withdraw its instant or a couple of hours,none of this triple checking and 2 to 3days waiting
Lee Wood
15 December 2024
Comment from uk.trustpilot.com
Colin was most helpful and extremely efficient so that the issue I had was resolved extremely quickly! Many thanks Colin, you’re a credit to your company!
Niall Smyth
15 December 2024
Comment from uk.trustpilot.com
I just received the best customer service experience I’ve ever had the honour of coming across. Jasmin is like Houdini she could get you out of anything. What amazing help, excellent response time. Couldn’t fault it enough. Shout out Jasmin/Jasmnie once again she’s a real one
John
14 December 2024
Comment from uk.trustpilot.com
I very much like using Quinnbet for my football and horse race betting..... Great prices easy to find markets.... Good offers.... Really enjoying Quinnbet
Peter
14 December 2024
Comment from uk.trustpilot.com
I had seen the Quinbet reply to my previous review and I added in this response "I would like to understand why the regulatory requirements ask that detail of cards not to be used are required to be passed over to the bookmaker? It seems Quinbet are using the lack of clarity around the regulatory requirements to suit their own aims. As an addition I deposited £10 on the card (before closure of my account) I was to use going forward and as of yet this has not been returned to my bank account. You will see that I previously gave Quinbet a 5 star rating and therefore my opinions are justified based on the Facts"No response as yet from Quinbet on either the misuse of the regulatory requirement or more importantly the return of my £10 so again for a BONKERS approach to regulatory requirements and once again the failure to return my £10 deposit it is a one star rating.
Mark ES
14 December 2024
Comment from uk.trustpilot.com
Despite being a member for two years, numerous transactions and also completely verified, the minute I’ve won some money and went to withdraw it, I’ve had to re-verify my account by sending on my bank card details which I did. They told me you will know in due course which is BS. Customer service is atrocious and throw business jargon at you to avoid taking accountability. They are quick enough to accept your deposits but when you withdraw they will make the process difficult and delay as much as they can. And I will probably never receive it. Avoid at all costs. Seriously.
Christopher
14 December 2024
Comment from uk.trustpilot.com
Bad win percentage. And don’t tell you that the deposit is unable to be returned via same card and then you need to disclose more information
J sawyer
14 December 2024
Comment from uk.trustpilot.com
Great site for uk players customer service is quick,every casino game you could wish for and a fantastic sportsbook, lucky enough to have a good win on my initial deposit and in my bank within an hour, just a shame it took me so long to find Quinnbet
Gareth Evans
14 December 2024
Comment from uk.trustpilot.com
Quick withdrawals and good customer service. Can’t fault
Ionut
13 December 2024
Comment from uk.trustpilot.com
Had a few tickets with them ,decent odds,could work a bit at the platform and the free bets,solid 8 .
Karl Berry
13 December 2024
Comment from uk.trustpilot.com
Giving a 2 star! Easy navigation! Deposits: £135!No withdrawals! Each an every game I tried I constantly lagged out when 2 bonus hits can’t hit the third symbol Proving very hard to hit I only played £0.40 each spinBig wins on £0.40 was £3.60 was biggest I am not to sure what the bets are like or creating bets as I never used that part but I can sey maybe stick to bets as the casino part of this site is well an truly not worth spinning for! Note: self excluded myself from this site
John Brooks
12 December 2024
Comment from uk.trustpilot.com
Getting paid almost straight away
Rekha...
12 December 2024
Comment from uk.trustpilot.com
Simona was Fantastic! today Fast in update, information and resolve...much appreciated..ThankYou! 10/10!
Jack Palin
12 December 2024
Comment from uk.trustpilot.com
Quick and easy very reliable thank you
Joseph Ballera
10 December 2024
Comment from uk.trustpilot.com
Verification process is straightforward, very clear in what is required.
James
09 December 2024
Comment from uk.trustpilot.com
Good site easy to navigate withdrawals are quick no need to contact support for anything so far so good I would recommend this site before other so called casinos that are well known keep it up Quinnbet
Lee B
09 December 2024
Comment from uk.trustpilot.com
Great site, Great options on sports betting and a wide arrangement of casino games. One of the best!!
Melissa
09 December 2024
Comment from uk.trustpilot.com
Got several free bets, easy to sign up easy to use
Gods Gift Mcconnell Gods Gift
08 December 2024
Comment from uk.trustpilot.com
I struggled to find my free spins but thanks to Colin he assisted me and guided me in a very professional manner I’m very impressed with the help your team provides not so impressed with the winnings but I’ve only just signed up so I’ll try a few more days if my luck doesn’t change I think I’ll quit having a little flutter on this site so I do hope I get lucky as I am truly impressed with the quality of service your team has provided up to now happy Christmas Katherine McConnell
Adam
08 December 2024
Comment from uk.trustpilot.com
Samantha was great. Very helpful, quick response and helped resolve my card difficulties. Quick response from the chat compared with come bookies. Would recommend.
S Black
06 December 2024
Comment from uk.trustpilot.com
Easy website to navigate. Great odds, often better than the bigger and more established names.
Annie
05 December 2024
Comment from uk.trustpilot.com
The only site that has good bonus pay outs Quick withdrawals to
Mr Vilas-Boas
05 December 2024
Comment from uk.trustpilot.com
Excellent customer service. My issue was solved efficiently. Also odds are really good. Highly recommend Quinnbet
Carl Thomas
05 December 2024
Comment from uk.trustpilot.com
Great bonuses and big wins right from the first day I registered
Lee
05 December 2024
Comment from uk.trustpilot.com
Great speed when placing bets and also withdrawing is easy and fast.
Geo Serj
04 December 2024
Comment from uk.trustpilot.com
Website functionality and appearance could be slightly improved but customer service is top notch and the odds are competitive with good offers and free bets available. Had a recent tech issue where some bets hadn't settled correctly but the live chat agents I spoke to (Blaithin and Zara) were helpful and kept me informed. Also needed help with a withdrawal and Anna was very efficient and helpful. Would recommend!
Grzegorz
03 December 2024
Comment from uk.trustpilot.com
FionaG ist it's debest helped me very quickly
San
03 December 2024
Comment from uk.trustpilot.com
Fast withdrawals, it's a legit site.
Nathaniel Pilcher
03 December 2024
Comment from uk.trustpilot.com
I thought there was new rules on withdrawals in the UK. I believe withdrawals need to be instant. I'm currently waiting on a withdrawal to be processed. Even though I have asked them if there is a problem. I'm expecting them to ask for ID and a copy of my details. I think it is wrong of casino/betting companies to take your money but delay any payout. If online betting companies were made to do this on account set up, it would be done instantly because they want you to spend money. There seem to be a major problem here and it isn't in the best interest on the customer and ultimately works well for the QuinnBet on the short-term but long term customers won't return. A bad word always travels faster than a good word.
Paul
03 December 2024
Comment from uk.trustpilot.com
Absolutely awful. Hang on to winnings and when you speak to customer services just told to wait. Quick to take your money not so quick to give it back when you win. I shall not be using again
John
03 December 2024
Comment from uk.trustpilot.com
A good casino quick withdrawals. Seems quite fair on payouts
STEPHEN LYTTLE
02 December 2024
Comment from uk.trustpilot.com
App is fine crashed alot yesterday Midday Sunday? Bonus to slow to activate. Received a email for who I am. Hasn't made me feel welcome!!
Kelly Wellsted
01 December 2024
Comment from uk.trustpilot.com
I love this app .I have had some good quality wins from this site. I haven't had a single issue so far .keep up the good work 👏 🙌.
Artorie
01 December 2024
Comment from uk.trustpilot.com
QuinnBet I found to be a decent casino with a nice variety of games and the Monday weekly bonus is one of the better bonuses I have come across. Never had any issues with withdrawals being rejected or hassle verifying my account.But...there are two reasons why I tend to play with other casinos more often than Quinn.1: The withdrawal times are absurdly slow. For a fully verified account I believe withdrawals should be instant like what most other popular casinos offer2: All casino games do not have a turbo or auto play option which in my opinion makes the gameplay seem dull and boringIf withdrawal times an gameplay were not an issue for me QuinnBet would easily be a five star rating
Max Ward
30 November 2024
Comment from uk.trustpilot.com
Id suggest no one to ever use this site,they let me deposit without asking for one bit of id now I win they ask,the documents which I don’t have bare in mindTOTAL SCAM STAY AWAY
BARRY
30 November 2024
Comment from uk.trustpilot.com
Had an account with quinnbet for 2 years deposited i don't even know how much minute start getting wins they start saying crap about documents won't pay out my £155 withdrawal and just took £20 deposit and closed my account
Natalie
30 November 2024
Comment from uk.trustpilot.com
I really like this site ane never had any issues. I spoke with Sarah today on live chat and she was so nice and provided excellent service.
Peter
29 November 2024
Comment from uk.trustpilot.com
Quinbet requested I provide a photo of my driving licence together with a photo of the debit card I was to use on my account going forward. I provided both. Quinbet then asked for a photo of a debit card I had previously used and which I had asked to be removed. I could not see the relevance and made Quinbet aware that the card as not going to be used going forward and could be removed from my account. Quinbet insisted that the data was required and when I refused they closed my account. BONKERS. I have been using Quinbet for several months with no issue.
L Jones
29 November 2024
Comment from uk.trustpilot.com
Has to be the worst betting company to trade in the UK. Please anyone reading this do not use them. I won two decent wins first time in decades. First time it was a couple of thousand and they wanted ID and payment card to verify which I done and they verified within 24 hours and paid out.. but I've since won a few thousand more and they've again asked me for the same things plus bank statement for last month even though I've only deposited this month and they've cited their requirements 'obliged by the Gambling Commission to undertake a level of Customer Due Diligence', but yet are still letting me deposit so make that make sense? They've now had my other documents for 3 days and no reply, generic responses via chat so I will have to set up a county court claim. Will never ever use them again, please people don't be in the same boat as me thinking you've got lucky to enjoy Christmas better, only to be scammed.
Alan A
29 November 2024
Comment from uk.trustpilot.com
Great first experience. I always like to try making a few bets and test a small withdrawal. Odds were very good and I actually won a few bets, for a change! Withdrawal was extremely quick and there were no stalli g tactics like some bookmakers use.
Bob ohara
26 November 2024
Comment from uk.trustpilot.com
A good site. But odds can be a little low. Free bets are nice too. Customer service a great, especially Amy, who was a great help!
frances shaw
24 November 2024
Comment from uk.trustpilot.com
Great games and Fast withdrawal.
Daniel
20 December 2024
Comment from uk.trustpilot.com
First day all good withdrawn winnings in two hour
First day all good withdrawn winnings in two hour