Quinnbet Review

Needed some help via live chat removing old debit cards from account. Amy was very helpful in guiding me through this process and got it resolved for me. Thank you Amy!

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Nothing but deposit and lose can’t believe how unlikely I have become deposit loads of times recently no wins then received a email the odds has swapped in the casinos favour not ours I’m seriously considering closing my account as I’m not getting anything worth withdrawing total unhappy it’s just getting like mfortune profit over customers

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I needed a bet looked into, and a query dealt with, a staff member named Amy dealt with it promptly over the live chat facility and was sorted almost immediately. Great job 👏

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I have signed up 7 days ago I have lost over £400 ,not winning a penny no bonus games and if they give any they will pay around £3-4£ THIS SITE IS A SCAM IS IMPOSSIBLE TO LOSE EVERY SINGLE DAY ,THE ANSWER IS WE CANT CONTROL THE GAME ,,TRUE THEY CANT CONTROL THE GAME BUT THEY CONTROL THE PAYMENTS ,EVERY PENNY YOU BET IS A SURE LOSE

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Absolutley fantastic customer service, great promotions, always happy to help with any issues .

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This on top lad called Wesley helped sort my account out and verify my account in a matter off seconds after a big win 🏆

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Joined around 2 weeks ago account verified straight away without messing about sending documents. £350 up overall and withdrawals generally take a few hours sometimes longer if requesting after a certain time, always within 24 hours. Sports have good offers with winning bets and casino has a good variety of games to play with the live stuff aswell. Only reason I wouldn’t give 5 stars is because your balance updates before a game has finished which shows whether you have won or lost. I don’t particularly like this but overall positive experience and would continue using.

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I spoke with Sarah today via live chat. She answered all my was was very helpful from start to finish. Quality service

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Simona was very quick and very helpful

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I would have gave 0 if there was an option. I was allowed to make numerous deposits over two month period and account was verified. Following a withdrawal they requested documents withholding my withdrawal. The verification team are not responding and as I have self excluded this money should be paid without verification per gambling commission terms. I have opened a resolver and reported the company. Reading all the reviews this Is a usual occurnace and they are not following section 17 guidelines from gambling commission to delay payout. I will be taking legal action if this is not refunded today

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Had a great time playing slots Deposited £400Walked with £1600 Had a grate night be back soonGot payed out next day ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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Shameful customer service.Namely Ryan Kearney in their KYC/AML team.They hold your money & create hurdles to make it more difficult, it’s like dealing with petulant children. Ryan asked for a full bank statement then queried money transfers from my friends as if I was applying for a mortgage.He shouldn’t be in a position with this responsibility.Asked multiple times to raise a complaint to his superiors but he still hasn’t done it, been over a week now.It’s also quite clear they write their own 5* reviews here to counter all the bad ones that are genuine.

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Amy was very helpful with very quick responses. The problem which was my mistake was rectified promptly

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Surprisingly very fast withdrawals and super friendly support – not your average bookie! Shout out to Amy at Quinbett support

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Some Issue with accepting revolut deposits. Supposed to be fix, ongoing 10 days now. Before this a good experience. Unable to deposit because of this, After 8 days I asked for a gesture or a credit because I had bets I wanted to place and they refused. Blaming my bank and offering no resolution. Very poor service.

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DO NOT trust this casino. I played the blackjack casino and lost 24/27 hands. That simply does not happen if playing basic strategy. Avoid ever playing this site. Would have given 0 if possible.

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Would rate zero starts if possible. Yes I had a win of £100 the first day I deposited 3 month ago but since that I have won absolutely nothing. This week alone over 3000 spins and not once did my balance go over £15. Will never play here again.

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saturday afternoon and once again their website is down, they have not got the money to run a decent website. the my bets sections is a joke .. a real embarassment.

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UPDATE – This morning I woke up to an email asking me to send driving licence and bank card. I had already done this the day before. I sent them. They replied saying the driving licence was a screenshot and needed to be taken then. I used my phone camera and took it there and then: kept telling me was screenshot. So I then took a video of myself stating this is not screenshots and done using camera and shown my driving licence. Next email – we have verified account and processed winnings. Checked bank and my £2000 was there: Still put off by using this casino again due to feeling like they’ll start requesting proof of income, pay slips, bank statements etc. As I was fully verified prior to the withdraw but didn’t stop them asking for more. I just joined today. I verified my account on the live chat before I even made a first deposit. Was told it’s fully verified and no further documents requested. So I’ve deposited – it took a while to get any bonus’s but withdrawn over £2000. Seen many of bad reviews about withdraws. But I’ve also read all the good ones. They are all currently pending and have been for around 4-5 hours. I’ll change to 5 stars if I get my withdraws no problems. If so – could be my new favourite casino!

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Great odds, nice offers, promotions and boosts, good customer care.

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Had an online chat with Fiona with regards to my welcome offer. Provided confidence that I will deposit & get my free spins

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Complete scammers.They are withholding 1500 pounds I had deposited. All docs have already been provided but still won’t authorise my withdrawal.Stay away SCAM alertUpdate : Asked for payslips / bank statements. Provided them all the docs. By the way docs only requested when I wanted to withdraw.Now they are going through my statements and emailing me about every transaction i made.Clearly the aim is somehow withhold my deposit.Please don’t deposit a single penny on there site.

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Excellent customer service, Samantha was extremely friendly and helpful

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If I could give 0 stars I would! Whatever you do stay clear of this site, they are nothing but scamming crook’s! They will take take take an give you 0 back! You will not see a bonus on any game on there site, believe me I have tried many different games an wagering around £10 on each game also on different days also different times of the day an you will see nothing back! The worst gambling site I have ever used! An I have played on all of them pretty much an I have never come across such scamming crook’s on any other site!

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Seen a lot on here about the positive reviews being fake And was dubious about signing up but thought id give it a tenna Maybe they are fake maybe there not but I have a genuine positive review Signed up last night Deposited £10 (without accepting welcome bonus) Withdrew £50 after about an hour of playing low stake slots Woke up this morning to the money in my bank No stress No id check Happy days Would recommend the site for slots (unable to comment for n the rest

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Super great customer service from Chloe Loved It. 🤩🤩

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The WORST ever betting side i have had the misfortune of trying. Thought id give it a go and get the free bets – what a fool i was. They are very clever in making sure you cant place the bets you need to qualify for all the potential free bets (it is a trader decision!!). i am now in a position where i did get a free bet of £5 but and this really is the biggest SCAM of all, my maximum stake they will allow me to place is around £0.65 and i must use my bet in one go.Oh and yes i have also heard that the only positive reviews of this site are from employees and their families…..Finally i have reported this site to the gambling commission as they are basically a con

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Great customer service from Quinbet. Dealt with Amy she was fantastic, very quick to deal with my issue regarding my bonus. Great work Amy!

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Very fast and resolved my issue good costumer service Amy was great

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I am NOT a fake reviewer. I am NOT connected to Quinn et in anyway. However they deserve 5 stars for the extremely efficient and communicative way they dealt with me. I am a new user, I recently deposited circa 1600 pounds but won a total of 2500. On my first withdrawal where I took it out they sent me a clear email with the 2 pieces of ID they needed. I could send it to them by email without needing to upload on some annoying system. I have just checked my bank and the 2500, my first withdrawal has been paid within 10 hours of making it and within about 2 hours of them receiving my i.d. I have used MANY other sites over the years. This is one of the most efficient I have ever dealt with. Well done

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Had a withdrawal issue because of an old card, Lucy and Amy were both very helpful and made sure I got my money within minutes, customer service was 10/10, thank you both!

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Please please please do not use this site. Take the positive reviews with a pinch of salt. Placed a bet of £12 on a 1/12 to round up the funds in my account and got paid out…… £12.96. If they are shaving 4p off winning bets of a quid who knows what else they are doing.The replies I received when I queried it were obviously made by someone based outside this country with a very broken English tone and littered with errors.GIVE THEM A VERY VERY wide berth.

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So i played a live casino game i placed a £4.50 bet and my balance was £17.50 i then won £36 from the bet my bslance dropped to £1.20 and then went upto 32.70 i question it and they said i recieved my winnings. My balance should of gone upto 53.50, they say they dont owe me any money. Disgusting stealing from people

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Good afternoon…my case.

More than 3 weeks ago I started to play on the QuinnBet site.
I made a deposit of £300 and generated a total of £819 (£519 profit).
Then I decide to withdraw them and they stop my money while I send some documentation….so far ok.

Then I think about making another deposit of 300 pounds while they process the withdrawal…but to my surprise …. they take the money and don’t let me make any kind of movement (if you’re not going to let me bet…don’t let me make the deposit…that’s my opinion).

The thing is that they tell me that they suspend my account until they verify all the data…. I start to send them everything they ask for (let’s not forget that I have to justify 300 + 300 that were my deposits).

I send payslip, photo of my LLoyds card, Spanish ID, a selfie with my Spanish ID, LLoyds bank statement.

After a few days they tell me that I have to send them the Revolut bank statement because they see that there are funds going from Revolut to Lloyds ….. and I explain …. I have an account in Spain as is normal as I am a Spanish savings account that I had until I came to the UK and I use it to transfer money between accounts in case I go on holiday to Spain or make other purchases.

Then they start to give me a long delay (they even take 10 days to answer me) …. I tell them that I have more than justified 600 pounds with my payslip (around 460 pounds per week).

They say that it is no good for them and they refer to article 2.7.1.3 which says:
– 2.7.1.3 where we have reasonable grounds to believe you may have engaged in an illegal activity or Prohibited Activity (as set out in more detail in clause 13) which would entitle us to withhold funds in accordance with these terms and conditions and clause 15, and in all these cases you acknowledge and understand that, we ultimately have the right (depending on the particular circumstances) to void any affected transactions, withhold attributable winnings and (in the case of Prohibited Activities) suspend/close your Account with us, and make appropriate disclosures to the police and other relevant authorities.

I reply that if this is a joke…that I have more than proved my income to justify 2 deposits of £300 (as if we were talking about £10,000).

Logically I have told them that I was going to google them and put reviews explaining this so that nobody goes through this type of process and that I was going to try to remove customers because they are not a reliable company.

I felt cheated and deceived.

Thank you very much and have a nice day

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Absolute fraudulent site, slots taking 800-900 spins and still not getting a bonus, stay well clear of this site.

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I don’t understand where these positive reviews are coming from! (Probably work for them) Because this site really doesn’t deserve 1 star, AVOID it and save your money Iv never seen a site as bad as this one!

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I don’t know why this site hasn’t got 5 stars. I have used every site thats out there, and hugely critical of most of them. Quinn bet is so easy to navigate around, picking football ackas is made very easy. Withdrawals are processed in quick time, have excellent promotions on winning football ackas, and fast customer service. I literally couldn’t ask for more. Keep up the good work!

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I’ve been on so many different gambling sites and had issues with every one of them until now. Quinnbet is a dream, can’t fault it and the live chat is super quick and helpful. Thanks especially to Chloe who replied and sorted my issue within 2-3 minutes👍

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Account now closed and winning bets void. Surprise surprise, scamming company avoid at all costs. I have had to now open up a case to try and retrieve my winning. Simply unbelievable. We aren’t talking big money here either it would be £210 profit. Please do not use this company it looked great until I tried to withdraw then the problems started.

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Thee worst you’ll do well to avoid.. getting resolver involved here as they are refusing to pay out winnings

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They accept deposits from gamstop registered people and then ignore emails in regards to it.

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Absolute scamming thieves. Cannot be trusted. Stay away from these criminals.

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A week on from my deposit date and still no further forward with Quinnbet, they are still withholding my withdrawals and telling me very little only that they will contact me in due course crazy to think it takes more than a week to verify the account.. ID sent, bank card and pdf of my bank statement also sent (I have no idea why) but still no further forward.. I would encourage people to stay well clear of this site as it seems very disingenuous.. also no contact number to talk to customer service directly. 🚩

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My customer service with QuinnBet was excellent and the issue I had with my account was rectified very quickly and efficiently and Sarah was extremely helpful.

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FionaG sorted me out after my mistake regarding the 50 free spins on the promo page, very helpful.

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I was in touch with Michelle this morning .She has been very helpful and patient in dealing with my problem.

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What went wrong ? Well this site does not offer specials that every other site do .Casino is very suspect almost illegal overall quinnbet is probably one of the worst betting platforms i have ever bet with ⚠️Avoid Avoid Avoid

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Really poor communication.. let me deposit 4 times then when I won and want to withdraw they sent me an email to verify my account.. which is fine but 4 deposits in seems strange that they only ask for verification when you want to withdraw. I withdrew on Monday and it’s now Friday and the money still isn’t in my account passport was sent a picture of me hold the passport was sent the bank card I used for the transactions and the also requested an unredacted bank statement which I wholeheartedly disagreed with as they have no need to see my spendings per month.. I am awaiting feedback on the ID documents and I have asked for an update twice today already with have been ignored.. I wouldn’t recommend this company at all.. even other company’s pay you out while you verify your account this company doesn’t which is annoying so I don’t know how long this will take but I would highly doubt I’ll use them again after this

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Michelle dealt with my problem very quick and effective, brilliant customer care

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Not used this site before,but now I am using it very impressed had a small withdrawal and was in my bank in few hours fair play to you

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