Quinnbet PLAYER REVIEWS(1724)
V arnold
29 October 2024
Comment from uk.trustpilot.com
Fantastic site plenty of games to choose from the layout of games is very easy and I’ve been playing and not had a loss yet I’m really enjoying the site
Eimear Smyth
28 October 2024
Comment from uk.trustpilot.com
Long time customer Good siteGreat deals and bonuses for regular players Customer support very nice also
Ian Worley
27 October 2024
Comment from uk.trustpilot.com
The site is clear and easy to use the only downside is that the odds offered are uncompetitive.
Irma Kirikashvili
26 October 2024
Comment from uk.trustpilot.com
Samantha was very helpful thanks so much for you help much appreciated.
Gary C
26 October 2024
Comment from uk.trustpilot.com
Zara, the agent was brilliant! Guided me through exactly what I had to do and my query was solved within 10 minutes. More customer service agents like her please!
AB betting
26 October 2024
Comment from uk.trustpilot.com
Jasmine an absolute star replied quickly and efficiently Thank you
Barry
25 October 2024
Comment from uk.trustpilot.com
Was helped by Anna she was very fast and polite and she sorted out my problem and updated what I need to have done and was very fast and polite. Great
Consumer
25 October 2024
Comment from uk.trustpilot.com
Ryan was clear, replied quickly and solved my issue efficiently he’s a credit to your company
Stephen
25 October 2024
Comment from uk.trustpilot.com
Love all the bonuses you get .plus quick withdrawals
Rooneyche
24 October 2024
Comment from uk.trustpilot.com
Reply’s from Quinn bet on the live chat are always put to tomorrow never get straight through
Dan
24 October 2024
Comment from uk.trustpilot.com
Slow paying out, no bonus for all winning selections on a lucky 15 and no double/treble odds consolation for one winner.
Kate
24 October 2024
Comment from uk.trustpilot.com
Clear site to navigate, feels customer focused, help was prompt and useful, great to be a part of
James Langley
24 October 2024
Comment from uk.trustpilot.com
Chinedu answered and solved my quiery very quickly after I emailed support. Excellent service, well done
Mandy Mottram
24 October 2024
Comment from uk.trustpilot.com
Dealt with my query swiftly and was friendly Samanthaa was thanks again
filippo
22 October 2024
Comment from uk.trustpilot.com
On horse-racing I would appreciate if on race off I could still be able to retrieve live streaming
billy falconer
22 October 2024
Comment from uk.trustpilot.com
Got in touch with livechat (Colin) to remove a card and add new one as i could not withdraw after losing and cancelling my old card, 1st class service talked me thro it all and what to do as i am not very good with tech Cheers
Ron Holloran
21 October 2024
Comment from uk.trustpilot.com
its fast actions and information and it looks after there customers keep up the good work
Alan foster
21 October 2024
Comment from uk.trustpilot.com
Great customer service when ever I’ve had an issue. Just what you need
HoneyN Mustard
21 October 2024
Comment from uk.trustpilot.com
Nothing worse when you expect your loyalty bonus to be a certain amount after a bad week and you log on and see you didn't qualify due my own stupidity and naivety. Same thing happened a couple of weeks ago and rules were quoted and that was that. Well today I spoke with a lovey girl Zara and explained the situation. She reminded me of the rules etc but understood my frustration and awarded me my full loyalty bonus. She was so quick and prompt and a pleasure to chat to. Thanks a bunch Zara you truly made my evening
Time Jeggery
21 October 2024
Comment from uk.trustpilot.com
Let me put £2000 into my account and play then after I made a withdrawal they message me saying I need to verify account and have blocked my withdrawal and are not responding to my emails about how to resolve this. Reading other reviews this seems commonplace. Appears to be no number to call and resolve this on
Mandy Mottram
20 October 2024
Comment from uk.trustpilot.com
Colin was an absolute dream he dealt with everything swiftly, for me , polite in contact via email, also was very understanding thanks Colin
Joe
20 October 2024
Comment from uk.trustpilot.com
Easy to use site,great promotions, whenever an issue arrises, customer service is always professional and courteous in my experience, prompt and informative like this morning when Fiona G helped me with a problem
Tom
20 October 2024
Comment from uk.trustpilot.com
Great quick service helping out my deposit debit cards. Zara was such a great help.
Brian Faz
19 October 2024
Comment from uk.trustpilot.com
Participated in their risk free offer last week, place a £10 bet on a NFL games and get a £10 free bet if it loses.My bet lost. Didnt get freebet so contacted live chat.Was then told I would not be getting the free bet as I had apparently broken their terms. Seems they are accusing me of multiple accounts or some kind of cheating?I asked them for full documented proof. Their reaction to this, closed the chat and blocked my account from their live chat.The things this site do or say to renege on Free Bets they owe you is pretty shocking. Im still waiting for full ducumated proof as I am thinking of takimg this further...
metot
19 October 2024
Comment from uk.trustpilot.com
If this company is getting certified and entering the gambling business while still being regulated, then it means the Gambling Commission isn't really functioning! Unbelievable! There's no such thing as RTP because there's no winning spin! The games regularly freeze, the app doesn't work—it's an unbelievable setup! Stay away; it's not worth even a single spin here!
Francis Shaw
19 October 2024
Comment from uk.trustpilot.com
Spoke to Sarah today in regards to not getting my next day free bet as part of one of quinnbets great promotions and due to the mix up I got credited with a free £5 bet 😀 fantastic. It made my day thay are looking into it in regards to why it was there today but the £5 free is well more then what I was expecting so happy days. And the weekly Monday quinn back is fantastic and casino money back ( I always look forward to Monday now). And if u win a acca the next day you get a nice surprise with a big free bet. Live chat tuck 10 seconds to get chatting to Sarah and she sorted it in 2 mins for me. All round by far the best betting site and a great casino aswell.
Alex Sanderson
18 October 2024
Comment from uk.trustpilot.com
staff are rude disgustingly passive aggressive, change the t&cs randomly the second you complain about them so you don’t receive your sign up bonus. Very corrupt and honestly should be shut down.
GC
17 October 2024
Comment from uk.trustpilot.com
Great first experience but getting harder to win anything. Is it just the same as all the others. Reels spinning to many times and then blaming your Internet. Not sure anymore
Alex Sanderson
17 October 2024
Comment from uk.trustpilot.com
If I could give it none i would. Chat support staff are disgustingly rude , refuse to let you speak to anyone higher and then email you rudely. Should be shut down and avoided by all I’m not a Karen I’d never usually complain about anything but THIS?! honestly needs an investigation into the whole place
Hold My Beer
17 October 2024
Comment from uk.trustpilot.com
Contacted customer support because I needed to get my address changed. Amy helped me, and my address was changed in no time!
Andrew
16 October 2024
Comment from uk.trustpilot.com
Great selection of games in the casino aswell as a great selection of betting markets too there Customer support are very knowledgeable and get you the answers you need
Kimberley O'Sullivan
16 October 2024
Comment from uk.trustpilot.com
Blaithin in customer service online chat was very efficient and helpful dealing with my queery
Ann
15 October 2024
Comment from uk.trustpilot.com
STAY AWAY! Robbing thieves!!!!Do not bet with QuinnBet, you can deposit and bet fine but as soon as you want to withdraw, you will receive an email stating that you are required to send loads of documents. They ask for unredacted bank statements where you can't even hide personal info such as salary and bills etc. It is absolutely ludicrous and can't be legal. DO NOT BET WITH THESE.
Mellissa
14 October 2024
Comment from uk.trustpilot.com
Love using Quinn bet ! They are quick at getting back to you and loads of varieties of games 🥰
Jay Bassett
14 October 2024
Comment from uk.trustpilot.com
Very misleading company not great customer service either if there's more than one person in the household I would avoid this company of signing up. As apparently you can only have one membership per household very misleading in the terms and conditions and collecting any promotions
Cindy Walsh
13 October 2024
Comment from uk.trustpilot.com
Contacted Jasmine in customer care to manage my banking. Jasmine was outstanding the way she sorted out my problem instantly , I will be recommending Quinnbet to friends and family who love online gaming. Thank you Jasmine .
Stewart
13 October 2024
Comment from uk.trustpilot.com
Only just started with QuinnBet, but so far I have found it easy to use and any winning??, have been very quickly put into my bank, thank you so much.
GC
13 October 2024
Comment from uk.trustpilot.com
Spoke with Rebecca and Chinedu great customer service and sorted my problem very fast.thanks
Jack Furniss
13 October 2024
Comment from uk.trustpilot.com
Spoke to with Sarah, who was able to handle my withdrawal issues quickly without issue.
V arnold
13 October 2024
Comment from uk.trustpilot.com
Wins on features are very small reels constantly jump out of sync in my opinion it doesn’t give wins but takes a lot of your money
Andre
13 October 2024
Comment from uk.trustpilot.com
Fast easy to get what you need done and very helpful the agent was Samantha
Dylan Thorne
11 October 2024
Comment from uk.trustpilot.com
I spoke with Anna and she's an absolute diamond she really deserves some appreciation with how quick her replies are and her politeness is rather admirable
GC
10 October 2024
Comment from uk.trustpilot.com
First time playing and won. Payout was within a few hours very fast. Definitely reccomend so far so good.
Pat S
10 October 2024
Comment from uk.trustpilot.com
As a new customer I contacted support and Samantha was very helpful and sorted my query quickly. First impressions are very good.
Vikram Dhuffer
10 October 2024
Comment from uk.trustpilot.com
Siobhan was absolutely fantastic - clear and concise as always. The entire quinnbett team are a pleasure to deal with.
Jd
09 October 2024
Comment from uk.trustpilot.com
Absolutely brilliant. And support is amazing. I had umer who helped me out within minutes 👍
Daniel Lascu
09 October 2024
Comment from uk.trustpilot.com
Planning IBAS ComplaintQuinnbet’s service has been deplorable. They’ve delayed my £6,000 withdrawal and suspended my account with £320 still in it, demanding endless documentation despite multiple submissions. I advise anyone to steer clear of this site. I will be taking this issue to IBAS for resolution.
David Vines
08 October 2024
Comment from uk.trustpilot.com
Great sign up offer, quick withdrawal. Looking forward to using Quinn a lot more!!
Paul Smith
08 October 2024
Comment from uk.trustpilot.com
I clicked on a game to bet on and it took me to a different game. With out me noticing this I carried on to put my bet on but then I noticed shortly after when my bet hadn't been settled after the game I went to do had a goal which I needed so I contact customer service which Saif they will be with me with in 1 minute but yet took 8 minutes and at this point the wrong had been settled and then I got accused of waiting until the game was over to let them know. Customer Service team is disgusting and rude no help what so ever. EVERYONE STAY AWAY FROM THIS COMPANY.
Jamie
29 October 2024
Comment from uk.trustpilot.com
Great site great prices great service nice welcome bonus aswell
Great site great prices great service nice welcome bonus aswell