Quinnbet PLAYER REVIEWS(1724)
alituck1234
07 October 2024
Absolutely disgusting site!!@ I wouldn't recommend this rubbish to my worst enemy!!! Scamming is an understatement!!!!!! SHOULD BE REMOVED
Daniel Lascu
07 October 2024
Comment from uk.trustpilot.com
**Painful Customer Service:** Their customer support is slow and unhelpful, seldom providing clear responses. I feel they are creating delays intentionally to avoid processing my withdrawal.Quinnbet’s handling of my account and funds has been nothing short of a nightmare. They have held my £6,000 withdrawal and £320 in my account for ages, with endless requests for verification documents despite multiple submissions. Their service is frustrating and unacceptable. A single star is too generous for such a poor experience. Avoid Quinnbet at all costs.
Terry
07 October 2024
Comment from uk.trustpilot.com
Good rewards like free bets and money back,also quick withdrawals to bank,easy sute to navigate around
Shaun Perry
07 October 2024
Comment from uk.trustpilot.com
I wrote an honest review about how they attempted to steal my money for no good reason and Quinnbet reply asking to email them for an answer but when you do they never answer the emails, so come on Quinnbet, don't be shy, come on here and explain that without IBASs intervention you would have stolen my £2000. Please don't be taken in by the fake 5 star reviews on here. This company is rogue.
Peter Harcek
04 October 2024
Comment from uk.trustpilot.com
People please don't use this one!!I got lucky and won 1700 on slots and withdrew the money.....But after 2 days money are still pending and I have to send them lot of documents and still no answer....it's absolutely frustrating as I spend 1000£ to win this 1700 and I can't have it!!! They simply block me!!!I will call financial ombudsman and will see if they can help me and send you an update....wish me luck please!!!
Simon
03 October 2024
Comment from uk.trustpilot.com
Dreadful app.Deposited £10 on five fold both teams to score.Went to betslip and clicked place bet.tried it 5 times so far and still won't work.Very poor.time to shut down Quinnbet if this continues
FC
03 October 2024
Comment from uk.trustpilot.com
Anna from Customer Support was quick, helpful and efficient in pointing me to where my free spins were.
Steve
02 October 2024
Comment from uk.trustpilot.com
Now have £645 withdrawal stuck in pending, I spoke too soon! Received an email saying they need to speak to me following a review of my account! Live Chat agent unable to deal with my withdrawal hmmmm
Tim Dibble
02 October 2024
Comment from uk.trustpilot.com
No issues at all, far better than your usual Coral or Paddy, give them a try
Sean Power
01 October 2024
Comment from uk.trustpilot.com
I don't know why but the slots n live roulette I wanted to play failed to load.. After making £10 deposit i tried about 10 different tables and 3 or 4 slots, each time nothing happens just get a black screen.. so obviously a very frustrating experience... However.... obviously as I can't play I withdrew my £10 deposit, i was nicely surprised to find it was in my account well within 2hrs..
Steve
01 October 2024
Comment from uk.trustpilot.com
Got to say I was a little sceptical about QuinnBet when reading reviews, especially in terms of withdrawals. However, my fears were unfounded. Opened an account last week and won a fair amount of money yesterday, hit the withdraw on three occasions and the money has landed in my account in less than 12 hours. Fair play!
Allison
01 October 2024
Comment from uk.trustpilot.com
Amy on live chat sorted my problem out straight away and was very kind
Daniel Lascu
01 October 2024
Comment from uk.trustpilot.com
QuinnBet is holding my funds without valid justification, despite my full cooperation in the verification process. Their approach feels like an intentional stall to avoid paying out the legitimate winnings. Having wagered over £4,000, I made a £6,000 withdrawal which remains pending. My account was suspended with an additional £320 trapped inside. They repeatedly asked for the same verification documents, providing no resolution despite my compliance. Customer service has been outright useless and unclear. As it stands, I highly advise against using QuinnBet due to these frustrating and unresolved financial issues.
BRYAN SHIELDS
30 September 2024
Comment from uk.trustpilot.com
I find it hard to locate racing and football as the band you use to scroll down at the side of the page is very narrow.. also finding a country is difficult as you have scroll so many matches to get to one you are looking for, many thanks MR b c shields
Sandra Sefton
30 September 2024
Comment from uk.trustpilot.com
I had my query solved very quickly by Samantha, great communication
Michael Hudson
30 September 2024
Comment from uk.trustpilot.com
Absolutely shocking experience with withdrawals/verification and the customer care team in general.I tried to withdraw a total of £900 a week ago and despite previously sending verification documents over was asked for more which I sent straight over however despite numerous emails to support and complaints and there has been no response from anyone.The live chat has been nothing short of a disgrace either totally disregarding my concerns and refusing to give me any timescales or offering any further help, it’s very disappointing given I’ve had no problems withdrawing or depositing in the past.There needs to be a much greater emphasis on transparency to the customer so that they can be informed of timelines and guidelines when uploading documents and told when they will receive there funds. Your customers are open and transparent with you and provide all the information required and we should expect the same back
Jake
30 September 2024
Comment from uk.trustpilot.com
Samantha was really helpful and quick to resolve what I asked so thankyou to you Samantha
Shaun Perry
29 September 2024
Comment from uk.trustpilot.com
All the 5 star reviews are fake. This company stole my money without reason. They do not respond to emails and have no phone number with which to contact them.
Amy
28 September 2024
Comment from uk.trustpilot.com
The staff member was wonderful very helpful friendly and fast xx
Tommy Hunt
28 September 2024
Comment from uk.trustpilot.com
Customer service is outstanding can't do enough to help you. My customer support was very helpful thank you Áìne.
Christopher Gould
28 September 2024
Comment from uk.trustpilot.com
Great sign on bonus, good offers and easy to navigate site.
Kerry
28 September 2024
Comment from uk.trustpilot.com
Absolute disgrace of a company didn’t identify me opening account, let me deposit and bet for weeks then suddenly shut account. Taking my money free bets that were being awarded for money placed. Stay clear
Darren Grant
28 September 2024
Comment from uk.trustpilot.com
Blaithin in your team was extremely helpful and helped fixed my issues out instantly. Great site to use!
Theresa Cooper
28 September 2024
Comment from uk.trustpilot.com
Customer service 10/10 spoke to chinedu fast response amazing customer service helped with everything I needed
Matthew
27 September 2024
Comment from uk.trustpilot.com
Voted number one for a reason, I have just became a member, great customer service, great joing offers, great platform, 5 star from me!
paul morrison
27 September 2024
Comment from uk.trustpilot.com
Easy to use betting site, good offers
Andy
27 September 2024
Comment from uk.trustpilot.com
Worst gambling site I have ever used and come across all these reviews that are 5 stars are fake.Nothing fair or random about these games impossible to land on free spins or bonuses.Games pay 0.1 and 0.02 pence even though your betting 4 times higher.Asked to speak with a supervisor and got told there is no supervisor and I had to send a email to make a complaint so I did and Not a thing has been done to solve it and closed my account down just proves right there how rigged use are.Don't waste your time and money on here read the bad reviews not the 5 star ones and take your money to a far better site.
philip
27 September 2024
Comment from uk.trustpilot.com
The whole site just keeps freezing. That's why I withdrew my money just after depositing. Just dreadful
Tracey
26 September 2024
Comment from uk.trustpilot.com
This is an excellent site. They have all up to date games. Easy to navigate around the site. Documents were accepted immediately and withdrawal s very quick. No issues at all.
Mr Thomas Greene
26 September 2024
Comment from uk.trustpilot.com
Samantha was very helpful and sorted out my request promptly....very good serviceTom Greene
Michelle Hammond
25 September 2024
Comment from uk.trustpilot.com
Your team agent siobhan was extremely helpful and very efficient in helping me out this evening..Very impressed with her
Daniel Lascu
25 September 2024
Comment from uk.trustpilot.com
I recently had a terrible experience with Quinnbet. Despite playing over £4,000 and making a withdrawal of £6,000, my account is still pending. They suspended my account, which still holds another £320, claiming they need to verify my details.I've repeatedly sent them all requested documents, including payslips, bank statements, and card confirmations, multiple times. Nonetheless, they keep asking for more, seemingly trying to avoid releasing my withdrawals and the remaining money in my account.Their handling of this situation has been extremely frustrating and unprofessional. It's clear they don't intend to release the funds. I'd advise others to be cautious and think twice before using this platform.
Haylay Armstrong
24 September 2024
Comment from uk.trustpilot.com
Good selection of slots Surprisingly the win I had on first night was in my bank with in a few hours . My first night of only depositing 10 pounds I won 150 . No making me spend a certain amount or forcing bonus on me and withdrew most of it and it was in my account within a few hours . A day later I won another 150 was paid into account within an hour I was very surprised as some places make you wait more than a week.There are so many games. Lots of top ones well known and jackpots A big selection. I had to look for this casino . I found it through reviews to be honest All I have seen is positive so farAlso they verified me quickly no messing about Nice to put a positive review
Molly Elms
24 September 2024
Comment from uk.trustpilot.com
Excellent customer service from Rachel! I had an issue with my welcome bonus and she went above and beyond to assist.
Kyle Oleary
23 September 2024
Comment from uk.trustpilot.com
Had a couple of wins and they closed my account inexplicably no reason given AVOID LIKE THE PLAGUE SCAMMER ALERT
Przemyslaw Jankowski
22 September 2024
Comment from uk.trustpilot.com
GREAT SITE!!!VERY GOOD CUSTOMER SERVICE.SAMANTHA WAS VERY HELPFUL.
Ian Price
21 September 2024
Comment from uk.trustpilot.com
Simple to use, easy to navigate website with a broad range of sports and markets. Deposits and withdrawals work swiftly. No complaints.
Wayne Flanagan
20 September 2024
Comment from uk.trustpilot.com
Samantha was great to deal with a lovely women no problems thanks again.
Mihai
20 September 2024
Comment from uk.trustpilot.com
Need to change the cash out options..a lot of tickets without this option..the slots loading very slowly..
John Moloney
20 September 2024
Comment from uk.trustpilot.com
Just had an issue with a bonus, spoke to Jasmine,all sorted in 5 minutes, very pleasant to talk to as is all of the quinnbet customer service crew, Very efficient service from customer service
Patrick Darwell
19 September 2024
Comment from uk.trustpilot.com
The agent France was so helpful sorting out my problem. Thank you France.
Dean Jeremy
19 September 2024
Comment from uk.trustpilot.com
Really great site and very helpful advisors hannah was great and fast response aswell 👍 perfect all round
Shafiq Ahmed
19 September 2024
Comment from uk.trustpilot.com
Ryan agent is very helpful and sort my issue in minutes..highly recommended
Aw
18 September 2024
Comment from uk.trustpilot.com
Joined yesterday won a little amount seems ok I just think the withdrawals could be a lot quicker than up to 24 hours, a lot of sites are instant or within the hour so surely yoy could quicken up the process
Malgorzata Nowakowska
18 September 2024
Comment from uk.trustpilot.com
Very bad , 👎. Just have done withdrawal, of course is decline , from them system . Asking about refund ..they Don give me . Lost money because they , really bad 👎 . Don't recommend. Them system is down , and done mess about . From different people if is something happen , they always refund . This one non! All my winning money are gona . And no refund at all. Be careful people
Nick
18 September 2024
Comment from uk.trustpilot.com
spoke with Ryan, a few times. answered my questions ASAP and very polite :)
Miss Jean Ryan
17 September 2024
Comment from uk.trustpilot.com
Good speedy helpful customer experience, frequent "responsible gambling" reminders All in all a great site
Kenneth
16 September 2024
Comment from uk.trustpilot.com
Was winning on slots, withdrew a fair amount. Then asked me for bank statements, payslips. Even asked about transactions on my bank statements, deposits from my husband and daughter. Asked what they were for. Told them the reasons. Now they have closed my account.
Colman
16 September 2024
Comment from uk.trustpilot.com
My withdrawal was in my bank very quickly One drawback for me is you don’t have place market on some races.
paul morrison
08 October 2024
Comment from uk.trustpilot.com
Had a query got put through to Simona and she was very polite and got my issue sorted quickly
Had a query got put through to Simona and she was very polite and got my issue sorted quickly