Quinnbet PLAYER REVIEWS(1911)

Kate
08 January 2025
Comment from uk.trustpilot.com
Simona the agent was excellent when i had a query regarding my new card and talked to her via live chat - she sorted it straight away and stayed on the line while I checked if it worked (it did). I'm really grateful. Thanks to her and to Quinn

Sebastian Gawenda
07 January 2025
Comment from uk.trustpilot.com
Please dont use quinnbet they don't pay won money back ! My account was two times verificed correctly with id picture, bank account confirmartion statmet from account but they still not pay me won money + they close me account permamently I open claim in IBAS (money deposit they withdraw)

Sean Mac Sheoin
06 January 2025
Comment from uk.trustpilot.com
Customer Care looks Good . Quick response to Quiers. Good Luck in 2025 to All

Shaun Perry
06 January 2025
Comment from uk.trustpilot.com
I'm still waiting for you to provide me with an explanation as to why you stole my funds? Without IBASs intervention you'd have succeeded.

Lorraine
06 January 2025
Comment from uk.trustpilot.com
Amazing games and great payouts

Bill
05 January 2025
Comment from uk.trustpilot.com
Tried multiple attempts at putting bets on in play football, got same message every time that games were suspended, terrible 15 minutes trying different bets. Don't bother, immediately self excluded myself from them.

David William
05 January 2025
Comment from uk.trustpilot.com
Cannot get on slots some issue with android phone not compatible with the site dont know why that is an issue but if it is long term then it's one thing wont be able to use until I upgrade my phone

Sas
04 January 2025
Comment from uk.trustpilot.com
I was looking for markets that are usually offered on btts and match result, however for some reason they were not available. I messaged the customer service team to check and spoke with Olga, she was lovely, confirmed she would check with trading team and then contacted me back to confirm trading team had made the markets available. Great customer service and Olga especially was a lovely person to deal with

Debbie Jayne uk
04 January 2025
Comment from uk.trustpilot.com
Went on live chat was a agent there to help straight away no waiting and sorted my problem and fast for withdraw to

Jeffrey
04 January 2025
Comment from uk.trustpilot.com
It's easy to use , no complications

Peter
02 January 2025
Comment from uk.trustpilot.com
So here I am again, asking Quibett to return the £10 I deposited in my account before closure. Quinbett seem to believe theft is ok, it is not!!. If you note the replies provided by Quinbett each one is the same on a particular query. Look at the issues with regard to the KYC process as referenced by them in their response to ID verification. So once again 1 Star. Quinbett just return my £10.

Fergus Noonan
31 December 2024
Comment from uk.trustpilot.com
Wanting all sorts of paperwork to verify my account (no way ) opened one with the tote instead

Waheed
30 December 2024
Comment from uk.trustpilot.com
Very good better than all bookies at least give customer offer plus bonus extremely awesome

stacy
30 December 2024
Comment from uk.trustpilot.com
Anna was great and solved my issue within minutes. Would definitely recommend this site

Mr John Ca
29 December 2024
Comment from uk.trustpilot.com
Excellent service account easy to open everything straight forward when you have a winner payout immediate and best odds is a great feature as well

Peter Sheppard
29 December 2024
Comment from uk.trustpilot.com
Fiona G was very patient and helpful. After several emails back and forth she found a solution to my problem. 5 stars

A Seddon
29 December 2024
Comment from uk.trustpilot.com
Unable to place bet, account seems to be restricted but no advance warning.

Millen
29 December 2024
Comment from uk.trustpilot.com
New to the site. Games and bonuses pay well. Site easy to navigate. Had a glitch on withdrawal not their fault. Customer Service by Hannah amazing and issue resolved in minutes. Will be back here a trustworthy site many thanks

Dan Copsey
28 December 2024
Comment from uk.trustpilot.com
Very nice experience with up to date betting shows for upcoming events

Nickki
27 December 2024
Comment from uk.trustpilot.com
Good range of games but withdrawals take too long

Gnail
27 December 2024
Comment from uk.trustpilot.com
Customer support agent Jasmine on live chat - was very kind and helpful with providing relevant information

Philippe
27 December 2024
Comment from uk.trustpilot.com
As a new customer I got everything single bonuses and special offers I was supposed to get .the site is very clear and it's easy to navigate and find what I am looking for

kevin
27 December 2024
Comment from uk.trustpilot.com
Super quick service with Fiona. Absolutely hassle free changing my card details. Makes a refreshing change from other online bookmakers 👍

Ray Gallagher
26 December 2024
Comment from uk.trustpilot.com
Live chat lasted 2 minutes from Anna and sorted! That's what customer service is!

John
25 December 2024
Comment from uk.trustpilot.com
Im away for Christmas so when they asked for ID verication,I could send my debit card put not my passport,I told them my situation but said I have 48 to verify my account,I understand they have terms and conditions,but they could be a bit more flexible especially around Christmas as a lot people go away,I've got£300 pending,so I assume I will be temporary block.its my money they should release these funds ,I'm in 2 minds if I should close account,which I don't want to as they have been excellent to place bets whith

John
24 December 2024
Comment from uk.trustpilot.com
To be honest and have honest games !!! So far,I find them kinda of fixed not to pay out, when you get bonus rounds that the pay out is so less percentage it becomes unfair !

Nigel Christopher
24 December 2024
Comment from uk.trustpilot.com
Good app good odds and plenty of promotions

Aaron O'Kearney
24 December 2024
Comment from uk.trustpilot.com
Had to leave information and pictures to verify my identity with Zara and Sarah and they were very very helpful and answered all emails very quickly. Excellent.Aaron.

Mr S
24 December 2024
Comment from uk.trustpilot.com
It’s crazy that nearly every UK casino you review is rated below average most of them poor. I know why, Pragmatic Slots are corrupted and nearly all feature there slots.Anyone that plays them will have experienced spells, which are happening more frequently when they just stop paying out. It’s easy to identify these spells because all of there slots which there are many just stop paying out. Either the bonuses stop being awarded or they payout poorly. I say all of them I don’t play all of them so that might be inaccurate but all the ones I play which are the most popular ones.Pragmatic receive commission from revenue there slots create. So the more we spend in there slots the higher there revenue. Casinos can operate unaware this is happening who also are benefiting from the higher revenue and they don’t even need to be made aware it’s happening. In fact I believe they don’t know although probably suspect somethings not right when they see there revenue goes up certain times of the month.Finally the UKGC receives lots of donations from casino site so they are not going to investigate complaints against casinos or providers.It’s win win for everyone except us, the gambler. So next time you’re on these slots and experience them simply not paying out, which can last for days stop playing them. Trust me you won’t win on them, it’s not possible to. Go to a different provider

glenn
23 December 2024
Comment from uk.trustpilot.com
Fast payout no issues at all, good selection of games only recently joined but good experience so far.

MRROBERTYATES
22 December 2024
Comment from uk.trustpilot.com
your web site is so easy to use can't really say any thing else it's just flows keep it up

Daniel
20 December 2024
Comment from uk.trustpilot.com
First day all good withdrawn winnings in two hour

Roger Van-Cauter
20 December 2024
Comment from uk.trustpilot.com
The games are good but sometimes lose connection with your server during a game but overall very entertaining.

Peter
19 December 2024
Comment from uk.trustpilot.com
Great company, easy to navigate, plenty of choices

MRCHRISTOPHERROBERTS
19 December 2024
Comment from uk.trustpilot.com
I cant withdraw my funds because my phone will not allow me to send you a photo of my new debit card. My old debit card is inactive because i cancelled it after losing it . my new card is a replacement. same account same bank . what are my options now?

Mark Batten
18 December 2024
Comment from uk.trustpilot.com
Had a problem with a unsettled bet but was sorted very quickly by using the chat site, Anna who works on the customer support team was very helpful explaining she would email me once she rectified the problem which she did 10 minutes later great job

Sham
18 December 2024
Comment from uk.trustpilot.com
I have been using other apps for a while but by far Quinn bet is most definitely at the top of the list best betting app I have ever come across with fair odds easy to use games and quick withdrawals The staff are super friendly and always there to help you if u get stuck they take care of you….Quinn bet makes u feel comfortable and very generous when it comes to loyal customers Keep up the good work Quinnbet

Mayur
16 December 2024
Comment from uk.trustpilot.com
Avoid QuinnBet!!!I have £477 pending to be withdrawn since 11th December, it's 16th December and still pending. They ask for my documents straight away and I provided to them straight away. Since then I have heard nothing. I ask support and then keep saying it's queue and will be processed and they cannot communicate with the documents team. Yet they are the same support people who sent the emails requesting my documents, so what... cannot communicate both ends?I ask them because I don't know why it's taking long and all I want is an update. What happens if someone has forgot about it? If I haven't got my withdrawal yet, does that mean those before me hasn't got theirs?And then this stupid response from support"I am sorry you feel that way but advised, it is in the queue with the team to be reviewed and you will be responded to in due course Please accept this as my final response"I mean what a crap response. Why can't somebody drop a simple email saying apologies it's taking so long but we are still looking into it? Not hard and I know at least someone is looking into it. Not this blanket statement and forceful rejection.Avoid them, so rubbish! 10 secs to get by deposit 6 days and counting to get my money. And then they will respond with this KYC reply here like they always, and it's like well why not communicate this to me during the 6 days!

Karen Minish
16 December 2024
Comment from uk.trustpilot.com
Amy was a great help resolved my issue within minutes

Darren
15 December 2024
Comment from uk.trustpilot.com
Everything was straight forward to join bonuses were better than the competitors. But the main thing that set you and a couple of the betting sites aside is when you want to withdraw its instant or a couple of hours,none of this triple checking and 2 to 3days waiting

Lee Wood
15 December 2024
Comment from uk.trustpilot.com
Colin was most helpful and extremely efficient so that the issue I had was resolved extremely quickly! Many thanks Colin, you’re a credit to your company!

Niall Smyth
15 December 2024
Comment from uk.trustpilot.com
I just received the best customer service experience I’ve ever had the honour of coming across. Jasmin is like Houdini she could get you out of anything. What amazing help, excellent response time. Couldn’t fault it enough. Shout out Jasmin/Jasmnie once again she’s a real one

John
14 December 2024
Comment from uk.trustpilot.com
I very much like using Quinnbet for my football and horse race betting..... Great prices easy to find markets.... Good offers.... Really enjoying Quinnbet

Peter
14 December 2024
Comment from uk.trustpilot.com
I had seen the Quinbet reply to my previous review and I added in this response "I would like to understand why the regulatory requirements ask that detail of cards not to be used are required to be passed over to the bookmaker? It seems Quinbet are using the lack of clarity around the regulatory requirements to suit their own aims. As an addition I deposited £10 on the card (before closure of my account) I was to use going forward and as of yet this has not been returned to my bank account. You will see that I previously gave Quinbet a 5 star rating and therefore my opinions are justified based on the Facts"No response as yet from Quinbet on either the misuse of the regulatory requirement or more importantly the return of my £10 so again for a BONKERS approach to regulatory requirements and once again the failure to return my £10 deposit it is a one star rating.

Mark ES
14 December 2024
Comment from uk.trustpilot.com
Despite being a member for two years, numerous transactions and also completely verified, the minute I’ve won some money and went to withdraw it, I’ve had to re-verify my account by sending on my bank card details which I did. They told me you will know in due course which is BS. Customer service is atrocious and throw business jargon at you to avoid taking accountability. They are quick enough to accept your deposits but when you withdraw they will make the process difficult and delay as much as they can. And I will probably never receive it. Avoid at all costs. Seriously.

Christopher
14 December 2024
Comment from uk.trustpilot.com
Bad win percentage. And don’t tell you that the deposit is unable to be returned via same card and then you need to disclose more information

J sawyer
14 December 2024
Comment from uk.trustpilot.com
Great site for uk players customer service is quick,every casino game you could wish for and a fantastic sportsbook, lucky enough to have a good win on my initial deposit and in my bank within an hour, just a shame it took me so long to find Quinnbet

Gareth Evans
14 December 2024
Comment from uk.trustpilot.com
Quick withdrawals and good customer service. Can’t fault

Ionut
13 December 2024
Comment from uk.trustpilot.com
Had a few tickets with them ,decent odds,could work a bit at the platform and the free bets,solid 8 .
Richard Thompson
08 January 2025
Comment from uk.trustpilot.com
Good website that's easy to understand and navigate. Best odds guaranteed as well as quick payouts. All makes for a good experience.
Good website that’s easy to understand and navigate. Best odds guaranteed as well as quick payouts. All makes for a good experience.