Rhino PLAYER REVIEWS(161)
James Williams
05 December 2024
Comment from uk.trustpilot.com
Seriously guys run a mile played £30 on big bass twice it hit scatters twice the return was seriously bad only got fisherman once in both 10 free spins still haven't received my bonus spins nor have I received the rest of my withdrawal as I decided not betting anymore on spins no live chat plus told basically would get free spins if am entitled which I am cheeky response
simon cowling
25 November 2024
Comment from uk.trustpilot.com
Please do not use these! They are no doubt one of these bookmakers that pop up and disappear within the year. Poor customer service. Stick with the reputable ones.
Rob
08 November 2024
Comment from uk.trustpilot.com
I think this is a scam. Opened an account, made a deposit and my account was instantly suspended. Was told I need to send my documents which I did. I received an email to say they had my documents but nothing since, it’s been 5 days and I haven’t heard back, they have ignored my emails for the last 2 days! I’ve not had a gambling site take 24 hours to verify documents before, let alone 5 days! This review may get changed if they ever do get back to me but for now I would say this is a scam and do not deposit money into them or you won’t see it again!
The New Theorist
28 October 2024
Comment from uk.trustpilot.com
Just literally got a bonus, game crashed, lost my spin and bonus. AVOID
The New Theorist
21 October 2024
Comment from uk.trustpilot.com
Consistently getting £2 on bonuses or nothing... I'm on a 40p bet, I play on other sites and get at least £10 on bonuses, this is completely rigged and obviously isn't regulated properly. Avoid!
David
16 October 2024
Comment from uk.trustpilot.com
I have to say this site and their partner site NRG are absolutely rubbish . You literally just deposit and deposit and deposit and get nothing back. I know gambling is not all about winning but come on . They always say the games slots are regulated and it’s random wins . Sorry but that is rubbish . I have a certain game I love to play and I have never had it on any site play as awful as on these too . Do not waste your time or money , they just take and take .
Vicky
10 October 2024
Comment from uk.trustpilot.com
Terrible suspended my account through game play.Better get my deposits back absolute scam !!! Stay away and always read reviews I have requested withdrawal with remaining deposit funds and better get this returned!!! Hope your site gets removed!
Liam
08 September 2024
Comment from uk.trustpilot.com
Here again. Just leaving another message to tell people to simply avoid this website. I'm currently looking into the business.
Liam
07 September 2024
Comment from uk.trustpilot.com
Absolute scumbags. Deposited 50, lost it. Deposited another 150, took it up to 300. Reduced to 40p spins and dead as a dodo. Lost all of it.Typical operator with no easy way of contact as others have mentioned. Avoid these at all costs. If I knew who they were they'd have a cricket bat wrapped round their necks.... Just another one to add to the books. Keep the 150 and enjoy it because the day your business gets bad news, I'll be sat here laughing... As corrupt as they come and once the commission get ahold of my reports you'd have wished you hadn't have invited me to your site.. you think a complaint is coming? You'll be in for a treat, I'm sending your company under.Edit---Read the customer funds protection on their website. Your funds are not protected. We hold customer funds in accounts separate from business accounts, but they would form part of the assets of the business in the event of insolvency. These accounts include bank accounts, investment accounts and reserve funds we hold with our payment processors. This procedure meets the British Gambling Commission's requirements for the segregation of customer funds at the level not protected.
James
18 August 2024
Comment from uk.trustpilot.com
The site’s modus operandi is as follows - Upon setting your account they will make you lose several timesThen all of the sudden they will make you win. And win decently. Suspiciously decently. For you to feel on streak and to lose touchBut bear in mind - from then- you will never win again.They will only take and take and take.You will see tampered volatility at all times - for example playing 50p and having got a feature - you will get payouts at 5 or 10 pounds in totals from ten free spins. And over and again like that.Until you will lose everythingThey manipulate it clearly and visibly. RiggedOne time winning - and never again.The rule
JK
30 July 2024
Comment from uk.trustpilot.com
Good selection of games, quick deposits and withdrawals. Won 1000+ and was pending in my bank after 1hr, tried to withdraw 600 yesterday and it failed, I emailed them the info needed and it was processed within 10 mins. Excellent service so far, would recommend
David
29 June 2024
Comment from uk.trustpilot.com
I haven't had a problem withdrawing fairly quickly the few times I have won and like all casinos they are quick to take your money. However I have just realised that my latest withdrawal is pending to a saved card I had with them which I used a lot but now no longer have and not to the card I made my last deposit with. No problem I thought - quick online chat or phone call and it will soon be resolved. Then discovered they don't have phone or chat contact, only email which takes 72 hours to respond. I have had no reason to contact them in the past so didn't realise they are so difficult to communicate with. Appalling in this day and age.
Jimbo
18 June 2024
Comment from uk.trustpilot.com
I have to disagree with mostly negative reviews here.This casino ain’t worse than the leading ones in the UK.Or at least so far they have been alright.I had registered and only then read the appalling reviews here.It was shocking and I was expecting the worst from them, thinking it was just a scam.And I was wrong.Namely, they have paid. And moreover, they paid the same day a couple of hours later. What else can be used to determine whether a casino is legit or it is a bunch of scammers, rather than by whether they process your withdrawals promptly or hinder everything to cause deferment I think we all know this game very well, which calls “in order to process your withdrawal we will need some more information from you….” Does it sound familiar? I think so. So, be aware that every single time this tune is played in relation to your withdrawal, you are dealing with scammers, who are breaking the UK law in the direct wayAND THAT IS WHAT I HAD EXPECTED FROM RHINO AFTER READING TERRIBLE REVIEWS HERE….. BUT I WAS WRONG.!!Nothing like that happened. They have paid without issues or tricksMoreover, I contacted them by email twice today, and every time I received a timely and to the point reply Those who lambast Rhino in their reviews here, calling them scammers, likely haven’t played on the truly scam-sites, such as those swindlers registered in Curacao, Malta, or god knows where.Examples? Here you go - Nine win casino, don casino, and all that kind of stuff They are scammers.And when it comes to withdrawing… they will coincidentally and always need more information…. And then more… and then more again… forevermore…Rhino is a legit site. So far no reason for me to complain about this site
Ulices Conroy
25 May 2024
Comment from uk.trustpilot.com
I’m beyond livid with Rhino!! They took £7,100 from me and have given me nothing in return. No support, no answers, just radio silence. It feels like they’ve stolen not just my money, but also my sense of security. I’ve never felt so stressed and anxious. This experience has been a total disaster. I need my money back.I was drowning in debt, but biprofit..tech!!-Threw me a financial lifeline. Now, I’m swimming in succes.!
The New Theorist
13 May 2024
Comment from uk.trustpilot.com
Honestly, the worst site I've seen for slots. I've been playing for 6 months and I've never gone positive. Not once. Either this is a scam site or they're loopholing something. I don't understand how I can repetedly get bonuses paying nothing or under a £1 on a 40p stake? I'm going to sue the pants off you.
E.V
14 April 2024
Comment from uk.trustpilot.com
Close your account for no reason, avoid.
Sharon
13 April 2024
Comment from uk.trustpilot.com
This is a terrible casino, i mean it!! They keep suspending my account for no reason at all, like whut? I deposited money into my account but when I tried to place a bet, they logged me out and said I already had an account with them, which is impossible! Then they won't refund my deposit either!!! Another reviewer had a similar experience where they deposited money and tried to make a withdrawal but it failed, then the website blocked their account and asked for more personal information before they could continue! This is ridiculous and unfair service.I wish I read the reviews before I went in sea with them.....I also read some other reviews on this website that were really bad too. One person said they didn't receive their payment even though it said it had been sent! Another reviewer said they contacted the website but no one answered their email for a week! That's just horrible service right there.I just don't want anyone else to overcome this so take heed, please!!!
Nadia Dunn
09 April 2024
Comment from uk.trustpilot.com
AVOID SCAMMERS WILL SUSPEND ACCOUNT WITH NO REASON THEN GIVE YOU 600000 IMPOSSIBLE HOOPS TO JUMP THROUGH TO REOPEN.
Darren
06 April 2024
Comment from uk.trustpilot.com
Only have small football bets , but looks like I been winning too much they limited my small bets to pathetic 2 quid maximum bets , pathetic excuse for a gambling site , really honestly avoid
Steve
03 April 2024
Comment from uk.trustpilot.com
Suspended my account. I tried to cash out ipswich v soton at 2,-2,but wouldn't let me. Cancelled account straight after.
San
02 April 2024
Comment from uk.trustpilot.com
Suspended my account for no reason.
SL
30 March 2024
Comment from uk.trustpilot.com
Absolute cow boy company they will let you sign up and deposit then will suspend your account, the only way to contact them is email which they never reply to, stay well away from these
Gareth Pike
29 March 2024
Comment from uk.trustpilot.com
Awful online casino none of the games pay out and are impossible to bonus compared with other sites, do not use rhino bet complete scam of a site
Jack Kakes
29 March 2024
Comment from uk.trustpilot.com
Absolutely shocking as soon as I won they suspended my account
Julie Hudson
28 March 2024
Comment from uk.trustpilot.com
I not been with them long but won over 200 pounds only put a tenner on it says 3 to 5 days to get withdrawals I got the money under 2 hours so that was great also this is a genuine review I can't say anything wrong about them my experience as been great
M Hiich
27 March 2024
Comment from uk.trustpilot.com
DO NOT USE IF THEY OFFER YOU A £1000 SIGN UP BONUS for £1 Deposit. Its a pure scam site. you will never be able to Withdraw your money. 100% SCAM
Zishan Ali
27 March 2024
Comment from uk.trustpilot.com
Absolute scam! I had £304 in my account. When I tried to withdraw they asked for my ID documents which I emailed over to them. The withdrawal was pending but then they suspended my account the following day without reason!Will be taking this further as this is an absolute joke.
Scott
25 March 2024
Comment from uk.trustpilot.com
Signed up, deposited, tried placing a bet it logged me out, they blocked my account saying I already have a account when I don’t and didn’t refund the money I deposited
Sean
24 March 2024
Comment from uk.trustpilot.com
I want people to know my story! Please read and share! I have been a customer for a while with this company now. All good and no issues while losing thousands of pounds each month.I have always enjoyed playing virtual games. Over the last week I done well and to be honest bet higher than I normally would as I got a few winners on the Virtual (GOLF) supplied by LEAP!!So upped my bets.I was paid out some winning with lower amounts no issues. Then due to winning I went and won £37,000 they said (LEAP) gaming have said their system was (faulty) and not working and due to an error, so no money will be paid to me!! I would very much recommend that everyone who’s played virtual games including the GOLF with YEEEHAAABET and all PLAYBOOK owned companies like Betzone and dragonbet to request to have their money back if they are saying (Leap) failed the software. So maybe all people’s money should be returned if their system is always faulty.I will obviously file a court claim and will let everyone know what happens. This is how they treat a loyal customer when I have a win. This is how they have treated me and I’m a dad of three kids and only work a few hours a week and very low income.Account number 3184
Sean Iannetta
21 March 2024
Comment from uk.trustpilot.com
I signed up to this website and put in £300 only got a bonus game once and only paid out £23. I've never been on any slots like this. don't waste your money. And you don't get any wins on just the reels
Melody chisholm
21 March 2024
Comment from uk.trustpilot.com
They are frausters and sell your information
edward
18 March 2024
Comment from uk.trustpilot.com
This company do not have a contact other than emailing and they have not replied to me after almost a week. It would be good if they had live chat or a contact number
Ryan Dixon
16 March 2024
Comment from uk.trustpilot.com
If you like slowly losing you deposit where games will keep you playing with a thread of your cash then rhino is the disappointment for you. I have played some torrid online casino before but I think these take the biscuit. 3 hours I played and not a single bonus, no wins over my deposit. I give and extra star for longevity but even at that it was mindless and unentertaining. Save your money guys
Dean
13 March 2024
Comment from uk.trustpilot.com
Wow if I worked for gambling commission. I would do the job they are supposed to be doing and fine the sh@t out of this site. For being corrupt. And tampering with there rgn number. Stay well away from this one.
Anthony Hodkin
09 March 2024
Comment from uk.trustpilot.com
ABSOLUTELY PATHETIC! using non random, compensated systems average payout is 0.01% almost impossible to winUSE THIS SITE AT YOUR OWN PERIL
Akhtar Hussain
05 March 2024
Comment from uk.trustpilot.com
Won and withdrew money no problems. Then they suspended my account for security reasons. Glad I withdrew my money before they could mess me about. Crap site.
Cameron Dobson
03 March 2024
Comment from uk.trustpilot.com
Tried to tell me my girlfriend was on gamstop and stole our initial deposit do not deposit your money with this company they will rob you
Melody chisholm
03 March 2024
Comment from uk.trustpilot.com
This has got to be the worst site created I deposited £20 the suspended my account instantly and won’t refund my account. I’ll be reporting to the gc as there clear frauds
Nigel G
02 March 2024
Comment from uk.trustpilot.com
Very suspicious slots. No bonuses unless you play into the 100's. Seems a very dodgy site. Agree with everyone else, avoid!
Sham Kantaria
01 March 2024
Comment from uk.trustpilot.com
I’ve have been loosing on this site it’s unbelievable and never received my well come bonus because im not eligible a lot of scam going on should be reported to the UKGC and shut down indefinitely
Rick S
01 March 2024
Comment from uk.trustpilot.com
Bet with this site for six months. Verification was fulsome but went OK, most withdrawals were instantaneous, generally no trouble. Site is a little cumbersome to navigate. After six months, 'enhanced verification' demanded and my account closed/suspended, even though my circumstances hadn't changed.
TP
27 February 2024
Comment from uk.trustpilot.com
do not use these..sign up, except deposit, then suspend your account until you send then tons of personal info..licence, bills, inside keg measurement, way too much..refuse to refund until you send them the info..SCAM AWAREAVOID AT ALL COSTS
Harshal patel
26 February 2024
Comment from uk.trustpilot.com
Absolute joke- Where is my 5k withdrawal and you guys suspended the account without any consent even after sending the relevant documents.No response of 5 -6 emails, absolutely annoyed with the service.Kindly release the withdrawal asap.
A.O.
25 February 2024
Comment from uk.trustpilot.com
They say the withdrawal I made has been sent but my bank begs to differ.... Contacted Rhino to get ARN reference for the bank to trace the payment but 24 hours and still no word from them about that. No reason for it to take any time at all, if you paid, there is a reference number, no extra work required... They answer you when it suites them, when the questions become a bit hard they just stop answering. I recon I'm not getting my money, they are a absolute nightmare to deal with, with the vaguest of answers for everything. KEEP AWAY PEOPLE, I KNOW I SHOULD HAVE.
Tomas John
24 February 2024
Comment from uk.trustpilot.com
They're going bankrupt, and robbing as much as they can't from folk before filing. Don't put your money into this website. They're months late with their business fees, which indicates that they are in trouble.
Jordan Franks
24 February 2024
Comment from uk.trustpilot.com
Had this site a week, the biggest win was £20. Deposited 150, absolute scam site. Closing my account
my strength
21 February 2024
Comment from uk.trustpilot.com
Only gave 1 star because I had too its a scam I won 160 they suspended my account and didn't pay winnings out tried emailing nothing do not register
Jon Bushby
20 February 2024
Comment from uk.trustpilot.com
So I signed up last week and made deposits of around £500. I then made several withdrawals totalling over £600. I received an email asking me various documents for KYC. I sent them off and received an email the following day saying they had been approved. I then noticed some of the withdrawls had a fail status on them and one transaction was even recredited to my account forcing me to withdraw it again. This made me worry and that’s when I first checked trustpilot. I have to say after reading reviews I thought my money was gone.To my surprise I’ve just received a payment for all of my withdrawls. That aside I like the interface, so no complaints here.
Gemma Geary
20 February 2024
Comment from uk.trustpilot.com
I won 200 i withdrew it all then played with 80 i got down to 40 the suspended my account because I didn't give them ID well why not ask me for it before i played SCAMMERS they emailed to say the reason they suspended it is because of that ya right it's because I won't 200 ans they prob won't even get my account up and running again I havw sent what they requested but I expect I won't get my account open there be more excuses if I get my winnings and my account back up ans running again I will change this reveiw ans star however at the moment it's staying like this till its SORTED
Christopher Hepworth
14 December 2024
Comment from uk.trustpilot.com
Allowed me to open account and deposit funds then suspended account, then sent me passive aggressive email saying if i don't verify information immediately my account will be closed and fund non returnable. Once my information was verified i'd managed to withdraw funds, never to return, unbelievable how rude these guys were very poor customer service.
Allowed me to open account and deposit funds then suspended account, then sent me passive aggressive email saying if i don’t verify information immediately my account will be closed and fund non returnable. Once my information was verified i’d managed to withdraw funds, never to return, unbelievable how rude these guys were very poor customer service.