Rhino PLAYER REVIEWS(158)
gary Morris
18 November 2023
Comment from uk.trustpilot.com
Forgot my password. They said they'd send an email to change it and I never got one. What sort of site is this???
Matt
17 November 2023
Comment from uk.trustpilot.com
Decent at first. I was using Rhino for a few months and had no issues until one day, out of the blue, my account was suspended. It wasn't due to ID or verification or anything as I'd done this with no problems previously. Crucially there was no communication from Rhino as to why my account was suddenly suspended. I tried to email and ask but received no response.There is no facility to resolve queries by phone or live chat, so the only hope you have of speaking to anyone is via email. I never did receive an explanation. It's also important to note that funds with Rhino are not protected like they are with a lot of other bookies. If they get into difficulties then customer funds can be used to settle their liabilities. Overall not a bad website or app, but when there are so many options out there, Rhino have fundamental drawbacks that mean you're better off using other companies.
BigAl
13 November 2023
Comment from uk.trustpilot.com
Absolutely brilliant! Good range of games - I enjoyed playing. Made a decent size withdrawal on Sunday eve and money was in my account by Mon before midday. I was a bit concerned because there’s no live chat and I thought I might get stuck in a dead end email exchange but couldn’t be happier. Would recommend.
violeta hercut
12 November 2023
Comment from uk.trustpilot.com
Payment fast also you can Winn often
Thomas Esc
08 November 2023
Comment from uk.trustpilot.com
I took these guys for £12k. Easy target. Need more bookies like this.
Andy
08 November 2023
Comment from uk.trustpilot.com
Terrible online betting company .No option to double or treble selections single bets only on most bets .
dean
04 November 2023
Comment from uk.trustpilot.com
Dirty dogs absolutely ripped offAvoid. no bonus nothing absolutely crappie wish i read comments before going on can't even contact them because they know their ripping everyone off. Trust me theirs no money to be won their. The reels just spin and spin and spin and spin more. These should be shut down. I'm reporting them. Totally disgusting 🤢
ZOHAIB Chaudhry
02 November 2023
Comment from uk.trustpilot.com
I DONT KNOW WHY EVERYONES GIVING IT BAD REVIEWS HAHA IVE LOST ON THIS SITE AND WON BUT NEVER HAD ISSUES ALWAYS PAID OUT TO BANK INSTANTLY NO ISSUES NO ACCOUNT SUSPENSIONS? I DONT KNOW 5 FROM ME THOUGH
Mr Martin Cox
02 November 2023
Comment from uk.trustpilot.com
Stay away! Nothing like the top sites. Take your money, then as soon as you start winning they susspend your account! Still trying to claim my withdrawal. Have so far given them a copy of my driving licence, passport, most recent payslip and as requested a picture of my bank card attached to the account, and guess what!!!! We require further proof!!Stay away.
Benjamin Heaslip
01 November 2023
Comment from uk.trustpilot.com
Poor never honered the sign up bonus.
Qambar
31 October 2023
Comment from uk.trustpilot.com
Super fast pay out my withdraw I am really happy Vary good
Alan Proctor
30 October 2023
Comment from uk.trustpilot.com
Wouldn't even give this thing 1 star if I had the choice. Absolutely horrendous. Please save your money and never ever sign up to this rip off site. Absolutely horrendous from start to finish. AVOID
Penelope holmes
29 October 2023
Comment from uk.trustpilot.com
Slots do not payout, after playing for a while always kicks you off saying I'm not logged in. Won't ever deposit again!
Andres R
22 October 2023
Comment from uk.trustpilot.com
Be careful with that one . Played just for fun a game" book of fusion" after loosing 120£ with 50p game ,not a single bonus games won ,after more than 300 games not a single bonus ,strange 😕🙁
Olubenga
22 October 2023
Comment from uk.trustpilot.com
I registered and deposited a total of £100, I won £250, made my withdrawal and now suddenly my account is suspended! This is a ugly and dubious site and must be reported. After reading other reviews here, I am now super worried.22/10/23Rhino has suprised me, they replied my email and released my funds! Yippee! Thank you Rhino, can you now remove the suspension on my account pls?
Dee
21 October 2023
Comment from uk.trustpilot.com
I opened an account and deposited some money, which was all OK, I then won some money on one of the games and they suddenly blocked my account for verification purposes to which I sent my details. They replied that the account was closed and I won't get my winning. So unless you loss they don't want to know.
Sadie Boundey
18 October 2023
Comment from uk.trustpilot.com
I have won money tried to withdraw sent Id that wasn't good enough so sent more. Now emails won't deliver. What is going on!!!
Michael Hodge
12 October 2023
Comment from uk.trustpilot.com
So guys, i actually left a review below after my first win and super fast payout. Just want to say that since then, I have won 3 other times, and all have had super fast payout. I don't understand why others are having issues, as I am 100% not.
Adawwbe Adakawonka
12 October 2023
Comment from uk.trustpilot.com
Followed an advertisement link and deposited 50 gbp.most companies are doing bet 10 get 30 in bonuses.I recieved no bonus whatsoever and when I queried this I was told i id not qualify for any bonus as the link could not be confirmed. I was completely ignored despite sending over 20 emails. I have since learned that this company have solvency issues and are allegidly bankrupt. Please do not bet here under any circumstances
NSTCPR
10 October 2023
Comment from uk.trustpilot.com
I just place a bet on football.I won £310 and after i make a withdrawal they suspend my account after few minutes, i have screenshots with withdrawal in pending,i email them but still not answering,what can i do if i have proof with everything..
A G
09 October 2023
Comment from uk.trustpilot.com
Absolutely awful site. Can't enjoy games because you get kicked out of games several times with pop up messages such as "session was ended, please log in". "Internal service error" and many more and each time I was logged in to my account! Wish I read reviews prior to creating an account and didnt bother wasting my time and money on the site. No live chat either only email and I still haven't had a reply 3 days on. Won't deposit or play on this site again.
guna berzina
09 October 2023
Comment from uk.trustpilot.com
Did open accont,deposite 20 and its never come to my balance ,but was taken off my card.did write custamer email,thay sad look for help custamer on webpage ,but there is no chat or other way how to contact them .scam
Maria Adams
09 October 2023
Comment from uk.trustpilot.com
DO NOT JOIN THIS SITEI made that mistake can only spin a few times then says error message and throws you back to home page then when u try and launch any games says you are not logged in. Seems to spin OK on spins that don't pay soon as its a spin that's going to pay throws you out. I got a bonus on 2nd spin thre me out. After about 12 attempts of logging in and out managed to play bonus and get what at the end threw me out of game and didn't pay the winnings. There is ZERO customer service its a SCAM SITE.i cannot withdraw what I have left as it says I have no card on account yet I managed to deposit?with my card??? Tread carefully wish I had read reviews
N C
06 October 2023
Comment from uk.trustpilot.com
Keep getting kicked off games saying "I'm bit logged in" (I am) won't load any games . Cant enjoy games when you keep getting kicked off !! Won't be depositing again sadly
Aleksandrs Torgasovs
02 October 2023
Comment from uk.trustpilot.com
Why my account is suspended How to get back my withdrawal???
ari Hussien
30 September 2023
Comment from uk.trustpilot.com
I just open account I deposit. £15 Dan I went play big bass bonanza I got the bouns Dan it kick me out of the game said account suspended I don’t trust this side to open account less Dan 15min they closed my account I don’t know for what reson
Sharnah
30 September 2023
Comment from uk.trustpilot.com
Absolute scam company i deposited £100 won a bit and then they say account suspended. Avoid!!!!!!! Also they didn't give me the free 75 spins on bonanza as promised. I wish I had read the reviews before depositing please let my mistake be a blessing for you!
henry
28 September 2023
Comment from uk.trustpilot.com
I have deposited £500 2 times and it’s showing only once in my statement there was an error showing in the Rhino app. No contact number to call them,just found one email address when I googled and now no reply from last 4 days.
john
22 September 2023
Comment from uk.trustpilot.com
Same issues with game problems on 20p bonus roulette twice didn't credit a winning spin to my balance total about 40 pound which is not huge but lost all faith in the reliability of games on their site. Customer support is so slow. They are now asking me if I have video evidence of the game? Who records every gaming session weird response. Something going on with their site no confidence reading all these reviews
Neil King
22 September 2023
Comment from uk.trustpilot.com
I thought I’d give this casino a go on the off chance. Read reviews before depositing. In fact do not deposit at all.the casino is an awful. (I’ve only tried slot machines) So I deposited money and every game I went to play it kept crashing, then logging me out, I finally found a game I could play then after 3 spins it crashed saying technical error. So I decided to contact customer support and explained my issues as I thought it was just a technical issue, maybe just a coincidence, baring in mind it took 72 hours for a reply. I was completely gobsmacked with the reply I received. The email i received (coincidentally with no name) just regards was. Do you want to close your account!!! No apologies or explanation. This goes to show that they clearly couldn’t give a 💩. So put your money into somewhere where you get treated with respect. Take my advice and stay clear away.
Inayat
21 September 2023
Comment from uk.trustpilot.com
Scammers. All of sudden account suspended while live on table. No response. £500 into account going to bank and gambling site to complain. Nayo 110
Fiona Williams
20 September 2023
Comment from uk.trustpilot.com
I opened an account , i was playing casion, then all of a sudden i was logged out and it says account suspended , the customer service says 72 hours to respond, theres no chat or anyway to call them . I am very suspicious of how there operate , i see many reviews saying the same problems repeatedly
Phillip Moseley
20 September 2023
Comment from uk.trustpilot.com
Good site but had a lot of bad issues , constantly getting logged off and games closing within a few spins and messages saying I'm logged out when I'm not , withdrawals used to take 2-3 hours now taking days and still waiting on £400 , my £600 and £1300 withdrawal took a few hours , lots of issues with the site with gameplay dropping out but apart from that good selection of games and easy to navigate , only major con is no customer service contact on website.
Michael Hodge
13 September 2023
Comment from uk.trustpilot.com
I am not sure why all the negative reviews.I joined last week, deposited £50 last week lost, but deposited £50 today and won £251. I was a little concerned about being payed, however, I have no issue now, as after 3 hours, the money was in my account.I will certainly be using Rhino again.
KAS Merseyside
12 September 2023
Comment from uk.trustpilot.com
I would have definitely given 5 stars, if there was video to watch.However, saying that, 4 stars is well deserved.I had no issues placing a bet, little to no issues navigating the site.I had no issues on withdrawal.Overnight withdrawal back to my card, email at 9am, when they started processing, back on my bank(barclays) by 11am.Thats pretty quick, but sometimes delays can be due to banks.. Barclays are pretty quick on this point... Versus Santander who are one of the slowest around.So all in all a pretty good experience, except for the live feed.Id recommend these guys.KAS(Keith)
Itsjustme
10 September 2023
Comment from uk.trustpilot.com
Used to be really good but lately it’s been terrible. Constant issues with payments system. Always getting logged out. Games crashing mid play. Customer support very slow. No loyalty bonuses or cash match etc.Finally, withdrawals taking ages to get processed by rhino before my banks processing times.Plenty of better casinos out there so I’d avoid this one until they get their act together.
Ben
08 September 2023
Comment from uk.trustpilot.com
Been using rhino for a while now won some and the withdrawal was successful won some more money and they asked for my passport and a bill for the next withdrawl to be processed I sent these pictures over they emailed to say my account is verified 3 days have gone by and still nothing they have stopped replying to my emails aswell I’m waiting on 4800
Mark
03 September 2023
Comment from uk.trustpilot.com
Had some bad experiences with online sites , but rhino paid out next day and was a Sunday and was a reasonable amount . I do understand peoples frustration regarding playing live casino and it kicks you back to Home Screen, not sure what reason behind it is. But a decent site no scam issues here. Does need a live chat option, seen some reviews saying they wernt regulated but looks like they are to me.
Rick S
30 August 2023
Comment from uk.trustpilot.com
I've only been gambling online with Rhino for a short period but credit where it's due, I've had so much bull.... from other online gambling companies that it's a pleasure and relief to find one that so far seems to be straightforward and efficient. Email support has been very prompt and withdrawals have reached my bank the next day.
Carl Smith
26 August 2023
Comment from uk.trustpilot.com
Registered my account,deposited money now suspended.Customer service does not reply stay clear!!
Teresa Williams
25 August 2023
Comment from uk.trustpilot.com
Played for couple days withdrew £151 then withdrew £1000 recived my money with no prob gone on to win another £3000 and withdrew just waiting on payment. I haven't as of yet seen any problems with this site. If I do I will come back but atm very happy with it x
Leanne Donaldson
25 August 2023
Comment from uk.trustpilot.com
I've recently joined and I received my first withdrawal within few hours, but been waiting almost day and a half now for my most recent withdrawal. I've read alot of the reviews and also think that the good reviews are fake to make the site look good. I mean who wins 51000 pound and gets it sent to their account within hours, I'm only waiting on 230 pounds so something feels very off.
Jonathan Brett
25 August 2023
Comment from uk.trustpilot.com
I proceeded to use Rhino and have found that they do not adhere or follow the legal rules and agreements between themselves and such organisations as GAMSTOP and the Gaming Commission - they allow you to register when you shouldn't and play. They then close your account once you have. As per William Hill and what they where fined millions for earlier in 2023. So beware, they act illegally and do not care about responsible gambling or the customer. When you call them out they refuse to talk to you and say they are ending communication. In addition not helpful or customer service based.
Adam Boswell
18 August 2023
Comment from uk.trustpilot.com
Great games and easy bonuses just waiting on my withdrawal and if that goes smoothly I’ll be sticking to playing this site
Joanne Newbigging
18 August 2023
Comment from uk.trustpilot.com
Ridiculous playing game cuts of half way through reels then kicks you off, worst site Stay away from this just takes your money
Nicky dee
17 August 2023
Comment from uk.trustpilot.com
No issues at all. Decent site. Quick withdrawal. Used for sports betting only so no experience of the casino or slots
Debra
16 August 2023
Comment from uk.trustpilot.com
I’m a fair person, in gambling you win some you lose some. My credibility and credentials are I’ve been using casino and bingo sites for years and I play mainly one particular game !! I have never ever come across a more difficult site to win on. I have had the jackpot screen on every other site over 37 I’ve played on yet I cannot get anything even close here. DEAD SPIN take your money and no win city!!! There is something not right here I’m afraid be wary.
Bill Oddie
13 August 2023
Comment from uk.trustpilot.com
Joined this casino site because it offered 30 free spins after a new customer deposit. Deposited £35 , no sign of any free spins, no live chat to dispute it...avoid these sharks
Sharon
12 August 2023
Comment from uk.trustpilot.com
Used to like rhino but you win at first and then all they do is take won’t be depositing anymore they are not a fair site
David Ross
18 November 2023
Comment from uk.trustpilot.com
It’s a nightmare trying to withdraw money from this casino.They do not do bank transfers to your other account when requested .Also I still have £50 I had deposited on a debit card through trustly which never showed on my Rhino account and the £50 cleared my bank account and never showed on Rhinobet .Definitely a fraudulent trading company.Who owe me £200 now.
It’s a nightmare trying to withdraw money from this casino.They do not do bank transfers to your other account when requested .Also I still have £50 I had deposited on a debit card through trustly which never showed on my Rhino account and the £50 cleared my bank account and never showed on Rhinobet .Definitely a fraudulent trading company.Who owe me £200 now.