Rhino PLAYER REVIEWS(167)

RIcky
01 December 2023
Comment from uk.trustpilot.com
ill be totally honest, looking at the reviews after cashing out very suspicious, casino paid me within 3 hours had no issues on there site but overall a great experience I would use again they paid me out 7k in hours thank you Rhino Bet

Lucy Marie
26 November 2023
Comment from uk.trustpilot.com
I wouldn’t recommend this company. Contacting them about a withdrawal and they blocked me on Facebook messenger and so I emailed them to be blocked there too. I’m giving them a 2 star because I got the withdrawal but don’t think much of their customer service at all.

Jack s
26 November 2023
Comment from uk.trustpilot.com
This casino has to be a scam, there is no way on earth it’s a legitimate business. I have gambled for untold years and have never see a site with such low RTP, I would honestly say RTP could be 5%! Please please gamble elsewhere, if you gamble here I guarantee you will lose, and you won’t just lose you’ll be taken to the cleaners!

Maria Vassiliou
24 November 2023
Comment from uk.trustpilot.com
This company commit fraud and use your details illegally. I appreciate that some people are having good experiences as we all would have had in the initial play time with them. Once they have enough information to essentially clone you then they will suspend and close your account citing ‘business decision’.Spread this far and wide and report them so they are closed down.

Dylan Ramdawar
23 November 2023
Comment from uk.trustpilot.com
Managed to win myself 21kmade three separate withdrawals and as soon as i had done that. they suspended my account. Asked me for various documents which i provided. They emailed back saying withdrawals should be with me today but they have closed my account - i never asked for them to do so and they won’t reopen it back up. I wonder if they will put my withdrawals through, closing my account and not reopening seems very fishy to me. I will come back with a response if they have or haven’t but for now, it is very poor.

Mikey
22 November 2023
Comment from uk.trustpilot.com
Seemed ok at first. Really enjoyed the gaming experience for the day I used it. However, when I started to withdraw multiple sums, suddenly they said my account was suspended for business reason and that I would have 7 days to withdraw any funds that I still had in my account. I find this laughable as I am sure they would be happy to take money if I was not winning and kept depositing, I asked why but they said they did not need to tell me as per T&C’s when I signed up they reserve the right to suspend the account at any time for any reason. I mean, this could mean absolutely anything. STAY AWAY FROM THESE CROOKS. I understand they are a business but withdrawing £600 should not be a big deal. Hopefully they send me my winnings 😂 big thumbs down from me. I am considering looking into this further with the gambling commission so that this does not happen to anyone else looking to have some fun 🤩 but not being persecuted for withdrawing when winning NOT an obscene amount.

Clare
19 November 2023
Comment from uk.trustpilot.com
I wish I read the reviews before depositing! Deposited won withdrew £100 now says my account is suspended for absolutely no reason told me that it’s because I tried to log in wrong multiple times which isn’t true said i can now log in and nope still suspended!! AVOID!

Andrew Mendel
19 November 2023
Comment from uk.trustpilot.com
After reading my review they had paid me . So they are a reputable casino rhinobet. So I have now changed my rating. Obviously I was just impatient. However they had cleared the funds to my account by £200 over the weekend. As well as the money which included £50 . Which had bounced through trustley . They just never provided me the withdrawal to another bank card .

David Ross
18 November 2023
Comment from uk.trustpilot.com
It’s a nightmare trying to withdraw money from this casino.They do not do bank transfers to your other account when requested .Also I still have £50 I had deposited on a debit card through trustly which never showed on my Rhino account and the £50 cleared my bank account and never showed on Rhinobet .Definitely a fraudulent trading company.Who owe me £200 now.

gary Morris
18 November 2023
Comment from uk.trustpilot.com
Forgot my password. They said they'd send an email to change it and I never got one. What sort of site is this???

Matt
17 November 2023
Comment from uk.trustpilot.com
Decent at first. I was using Rhino for a few months and had no issues until one day, out of the blue, my account was suspended. It wasn't due to ID or verification or anything as I'd done this with no problems previously. Crucially there was no communication from Rhino as to why my account was suddenly suspended. I tried to email and ask but received no response.There is no facility to resolve queries by phone or live chat, so the only hope you have of speaking to anyone is via email. I never did receive an explanation. It's also important to note that funds with Rhino are not protected like they are with a lot of other bookies. If they get into difficulties then customer funds can be used to settle their liabilities. Overall not a bad website or app, but when there are so many options out there, Rhino have fundamental drawbacks that mean you're better off using other companies.

BigAl
13 November 2023
Comment from uk.trustpilot.com
Absolutely brilliant! Good range of games - I enjoyed playing. Made a decent size withdrawal on Sunday eve and money was in my account by Mon before midday. I was a bit concerned because there’s no live chat and I thought I might get stuck in a dead end email exchange but couldn’t be happier. Would recommend.

violeta hercut
12 November 2023
Comment from uk.trustpilot.com
Payment fast also you can Winn often

Thomas Esc
08 November 2023
Comment from uk.trustpilot.com
I took these guys for £12k. Easy target. Need more bookies like this.

Andy
08 November 2023
Comment from uk.trustpilot.com
Terrible online betting company .No option to double or treble selections single bets only on most bets .

dean
04 November 2023
Comment from uk.trustpilot.com
Dirty dogs absolutely ripped offAvoid. no bonus nothing absolutely crappie wish i read comments before going on can't even contact them because they know their ripping everyone off. Trust me theirs no money to be won their. The reels just spin and spin and spin and spin more. These should be shut down. I'm reporting them. Totally disgusting 🤢

ZOHAIB Chaudhry
02 November 2023
Comment from uk.trustpilot.com
I DONT KNOW WHY EVERYONES GIVING IT BAD REVIEWS HAHA IVE LOST ON THIS SITE AND WON BUT NEVER HAD ISSUES ALWAYS PAID OUT TO BANK INSTANTLY NO ISSUES NO ACCOUNT SUSPENSIONS? I DONT KNOW 5 FROM ME THOUGH

Mr Martin Cox
02 November 2023
Comment from uk.trustpilot.com
Stay away! Nothing like the top sites. Take your money, then as soon as you start winning they susspend your account! Still trying to claim my withdrawal. Have so far given them a copy of my driving licence, passport, most recent payslip and as requested a picture of my bank card attached to the account, and guess what!!!! We require further proof!!Stay away.

Benjamin Heaslip
01 November 2023
Comment from uk.trustpilot.com
Poor never honered the sign up bonus.

Qambar
31 October 2023
Comment from uk.trustpilot.com
Super fast pay out my withdraw I am really happy Vary good

Alan Proctor
30 October 2023
Comment from uk.trustpilot.com
Wouldn't even give this thing 1 star if I had the choice. Absolutely horrendous. Please save your money and never ever sign up to this rip off site. Absolutely horrendous from start to finish. AVOID

Penelope holmes
29 October 2023
Comment from uk.trustpilot.com
Slots do not payout, after playing for a while always kicks you off saying I'm not logged in. Won't ever deposit again!

Andres R
22 October 2023
Comment from uk.trustpilot.com
Be careful with that one . Played just for fun a game" book of fusion" after loosing 120£ with 50p game ,not a single bonus games won ,after more than 300 games not a single bonus ,strange 😕🙁

Olubenga
22 October 2023
Comment from uk.trustpilot.com
I registered and deposited a total of £100, I won £250, made my withdrawal and now suddenly my account is suspended! This is a ugly and dubious site and must be reported. After reading other reviews here, I am now super worried.22/10/23Rhino has suprised me, they replied my email and released my funds! Yippee! Thank you Rhino, can you now remove the suspension on my account pls?

Dee
21 October 2023
Comment from uk.trustpilot.com
I opened an account and deposited some money, which was all OK, I then won some money on one of the games and they suddenly blocked my account for verification purposes to which I sent my details. They replied that the account was closed and I won't get my winning. So unless you loss they don't want to know.

Sadie Boundey
18 October 2023
Comment from uk.trustpilot.com
I have won money tried to withdraw sent Id that wasn't good enough so sent more. Now emails won't deliver. What is going on!!!

Michael Hodge
12 October 2023
Comment from uk.trustpilot.com
So guys, i actually left a review below after my first win and super fast payout. Just want to say that since then, I have won 3 other times, and all have had super fast payout. I don't understand why others are having issues, as I am 100% not.

Adawwbe Adakawonka
12 October 2023
Comment from uk.trustpilot.com
Followed an advertisement link and deposited 50 gbp.most companies are doing bet 10 get 30 in bonuses.I recieved no bonus whatsoever and when I queried this I was told i id not qualify for any bonus as the link could not be confirmed. I was completely ignored despite sending over 20 emails. I have since learned that this company have solvency issues and are allegidly bankrupt. Please do not bet here under any circumstances

NSTCPR
10 October 2023
Comment from uk.trustpilot.com
I just place a bet on football.I won £310 and after i make a withdrawal they suspend my account after few minutes, i have screenshots with withdrawal in pending,i email them but still not answering,what can i do if i have proof with everything..

A G
09 October 2023
Comment from uk.trustpilot.com
Absolutely awful site. Can't enjoy games because you get kicked out of games several times with pop up messages such as "session was ended, please log in". "Internal service error" and many more and each time I was logged in to my account! Wish I read reviews prior to creating an account and didnt bother wasting my time and money on the site. No live chat either only email and I still haven't had a reply 3 days on. Won't deposit or play on this site again.

guna berzina
09 October 2023
Comment from uk.trustpilot.com
Did open accont,deposite 20 and its never come to my balance ,but was taken off my card.did write custamer email,thay sad look for help custamer on webpage ,but there is no chat or other way how to contact them .scam

Maria Adams
09 October 2023
Comment from uk.trustpilot.com
DO NOT JOIN THIS SITEI made that mistake can only spin a few times then says error message and throws you back to home page then when u try and launch any games says you are not logged in. Seems to spin OK on spins that don't pay soon as its a spin that's going to pay throws you out. I got a bonus on 2nd spin thre me out. After about 12 attempts of logging in and out managed to play bonus and get what at the end threw me out of game and didn't pay the winnings. There is ZERO customer service its a SCAM SITE.i cannot withdraw what I have left as it says I have no card on account yet I managed to deposit?with my card??? Tread carefully wish I had read reviews

N C
06 October 2023
Comment from uk.trustpilot.com
Keep getting kicked off games saying "I'm bit logged in" (I am) won't load any games . Cant enjoy games when you keep getting kicked off !! Won't be depositing again sadly

Aleksandrs Torgasovs
02 October 2023
Comment from uk.trustpilot.com
Why my account is suspended How to get back my withdrawal???

ari Hussien
30 September 2023
Comment from uk.trustpilot.com
I just open account I deposit. £15 Dan I went play big bass bonanza I got the bouns Dan it kick me out of the game said account suspended I don’t trust this side to open account less Dan 15min they closed my account I don’t know for what reson

Sharnah
30 September 2023
Comment from uk.trustpilot.com
Absolute scam company i deposited £100 won a bit and then they say account suspended. Avoid!!!!!!! Also they didn't give me the free 75 spins on bonanza as promised. I wish I had read the reviews before depositing please let my mistake be a blessing for you!

henry
28 September 2023
Comment from uk.trustpilot.com
I have deposited £500 2 times and it’s showing only once in my statement there was an error showing in the Rhino app. No contact number to call them,just found one email address when I googled and now no reply from last 4 days.

john
22 September 2023
Comment from uk.trustpilot.com
Same issues with game problems on 20p bonus roulette twice didn't credit a winning spin to my balance total about 40 pound which is not huge but lost all faith in the reliability of games on their site. Customer support is so slow. They are now asking me if I have video evidence of the game? Who records every gaming session weird response. Something going on with their site no confidence reading all these reviews

Neil King
22 September 2023
Comment from uk.trustpilot.com
I thought I’d give this casino a go on the off chance. Read reviews before depositing. In fact do not deposit at all.the casino is an awful. (I’ve only tried slot machines) So I deposited money and every game I went to play it kept crashing, then logging me out, I finally found a game I could play then after 3 spins it crashed saying technical error. So I decided to contact customer support and explained my issues as I thought it was just a technical issue, maybe just a coincidence, baring in mind it took 72 hours for a reply. I was completely gobsmacked with the reply I received. The email i received (coincidentally with no name) just regards was. Do you want to close your account!!! No apologies or explanation. This goes to show that they clearly couldn’t give a 💩. So put your money into somewhere where you get treated with respect. Take my advice and stay clear away.

Inayat
21 September 2023
Comment from uk.trustpilot.com
Scammers. All of sudden account suspended while live on table. No response. £500 into account going to bank and gambling site to complain. Nayo 110

Fiona Williams
20 September 2023
Comment from uk.trustpilot.com
I opened an account , i was playing casion, then all of a sudden i was logged out and it says account suspended , the customer service says 72 hours to respond, theres no chat or anyway to call them . I am very suspicious of how there operate , i see many reviews saying the same problems repeatedly

Phillip Moseley
20 September 2023
Comment from uk.trustpilot.com
Good site but had a lot of bad issues , constantly getting logged off and games closing within a few spins and messages saying I'm logged out when I'm not , withdrawals used to take 2-3 hours now taking days and still waiting on £400 , my £600 and £1300 withdrawal took a few hours , lots of issues with the site with gameplay dropping out but apart from that good selection of games and easy to navigate , only major con is no customer service contact on website.

Michael Hodge
13 September 2023
Comment from uk.trustpilot.com
I am not sure why all the negative reviews.I joined last week, deposited £50 last week lost, but deposited £50 today and won £251. I was a little concerned about being payed, however, I have no issue now, as after 3 hours, the money was in my account.I will certainly be using Rhino again.

KAS Merseyside
12 September 2023
Comment from uk.trustpilot.com
I would have definitely given 5 stars, if there was video to watch.However, saying that, 4 stars is well deserved.I had no issues placing a bet, little to no issues navigating the site.I had no issues on withdrawal.Overnight withdrawal back to my card, email at 9am, when they started processing, back on my bank(barclays) by 11am.Thats pretty quick, but sometimes delays can be due to banks.. Barclays are pretty quick on this point... Versus Santander who are one of the slowest around.So all in all a pretty good experience, except for the live feed.Id recommend these guys.KAS(Keith)

Itsjustme
10 September 2023
Comment from uk.trustpilot.com
Used to be really good but lately it’s been terrible. Constant issues with payments system. Always getting logged out. Games crashing mid play. Customer support very slow. No loyalty bonuses or cash match etc.Finally, withdrawals taking ages to get processed by rhino before my banks processing times.Plenty of better casinos out there so I’d avoid this one until they get their act together.

Ben
08 September 2023
Comment from uk.trustpilot.com
Been using rhino for a while now won some and the withdrawal was successful won some more money and they asked for my passport and a bill for the next withdrawl to be processed I sent these pictures over they emailed to say my account is verified 3 days have gone by and still nothing they have stopped replying to my emails aswell I’m waiting on 4800

Mark
03 September 2023
Comment from uk.trustpilot.com
Had some bad experiences with online sites , but rhino paid out next day and was a Sunday and was a reasonable amount . I do understand peoples frustration regarding playing live casino and it kicks you back to Home Screen, not sure what reason behind it is. But a decent site no scam issues here. Does need a live chat option, seen some reviews saying they wernt regulated but looks like they are to me.

Rick S
30 August 2023
Comment from uk.trustpilot.com
I've only been gambling online with Rhino for a short period but credit where it's due, I've had so much bull.... from other online gambling companies that it's a pleasure and relief to find one that so far seems to be straightforward and efficient. Email support has been very prompt and withdrawals have reached my bank the next day.

Carl Smith
26 August 2023
Comment from uk.trustpilot.com
Registered my account,deposited money now suspended.Customer service does not reply stay clear!!
James Wilson
03 December 2023
Comment from uk.trustpilot.com
This company took money out of my bank account months after me closing my account with them and not using them anymore, amount totalling £1800 Do not use this site people
This company took money out of my bank account months after me closing my account with them and not using them anymore, amount totalling £1800 Do not use this site people