SkyBet PLAYER REVIEWS(1898)
karen parker
20 January 2025
Comment from uk.trustpilot.com
Banned me from promotions for no reason done nothing g wrong bar win a few 50p free bets. AVOID if this is how to treat loyal customers
Charles Smith
20 January 2025
Comment from uk.trustpilot.com
All hail Babatosin! Spoke to a Skybet operative via their live chat platform and I can say that I was very impressed with the fast response and help with reinstating an old account that I had closed. Very helpful and courteous, so I must give them 5/5 as an honest appraisal of my experience today.
LJ Mars
20 January 2025
Comment from uk.trustpilot.com
Happy to take your money. But if you win they will suspend your account and ask for everything short of a DNA test to get it back.But only after you have spent, and not before. Odds are week, casino games are badly rigged. Just generally a bang average betting site,with some strange rules. Get ready to send in some blood if your acca comes in.
Lee Castleton
20 January 2025
Comment from uk.trustpilot.com
Had an issue which was sorted quickly and professionally to a good outcome
David Hargraves
19 January 2025
Comment from uk.trustpilot.com
What a disgraceful business they have turned out to be. I have been a customer since 2018. Yes I should have written a positive review. But unfortunately I have to write a scathing review. It appears my account has been hacked. This game about when I made an enquiry into a strange event on my account. Despite me making the query and giving correct information, they cut contact and suspended me. Now I can only get a chat bot and unable to contact a real person. It's not just about my balance but there is a security issue and Skybet have completely frozen me out. Disgraceful behaviour.
Addie Wall
18 January 2025
Comment from uk.trustpilot.com
I have made many attempts to get a resolution to my issue, even earlier today. But the previous agent just dropped the chat without the accurate answer. Thos call was different and very helpful and friendly. This agent sorted me out and was kind and patient but all the previous time's were lacking in information and the emails were generic.
Daniel Hughes
18 January 2025
Comment from uk.trustpilot.com
I don’t know why all the reviews are so bad I won £3500 and they payed within 3 days no problems a great and trust worthy company
Johnathan Whelan
17 January 2025
Comment from uk.trustpilot.com
Delt with Morgan very nice and straight away helped me and sorted my issues
S****** R***
16 January 2025
Comment from uk.trustpilot.com
Graham gave a fast resolution. However I shouldn’t have needed to take it to a live chat to remove my old details.
dollys
16 January 2025
Comment from uk.trustpilot.com
This site gone really down hill u can't get any win over 40p playing 1 pounds spins nit had a decent win in years
Colin
15 January 2025
Comment from uk.trustpilot.com
When sky bet first came out it enchanted a massive percentage of gamblers,the site was fantastic,very slowly its becoming terrible,paying extra place racing so best odds is not given,they hold back on the proper horse odds,always in some cases 2 points lower,so when your horse wins at say 6/1 all you got was for example 4/1,when honest bookies (🤔)give higher market odds.all stall tactics in their favour.
John george
15 January 2025
Comment from uk.trustpilot.com
The assistant was very helpful and dealt with my concerns with speed and put me at ease
ian mack
15 January 2025
Comment from uk.trustpilot.com
I have a sky bet account purely for my local village super six league. We put in £20 a season and away you go, it’s great fun competing with your friends. Then five days ago my account was suspended with no reason given. I have spent hours on their chat line with different people and eventually I was informed that it was for security reasons, I submitted all the documents they have asked for including my bank statement, they said I would hear from them within 12 hours, that was five days ago I spoke to their chat line earlier today and apparently my documents are in a queue! I have missed out on recent predictions and slipped down the league. It is so frustrating you cannot speak to anyone and on the chat lines you can wait hours, as they are chatting to numerous customers at the same time. With modern technology available this is the worst site I’ve ever encountered for your own good stay well clear.
customer
14 January 2025
Comment from uk.trustpilot.com
Skybet is my favourite betting app. its easy to use. and the customer service is superb.I have been a customer for twelve years and I have always been treated with respect.If I have had to query anything,sensible resolutions have always been at the forefront from their considerate online agents.Keep it up guys!
Alistair Campbell
14 January 2025
Comment from uk.trustpilot.com
Very impressed with the SkyBet chatbot then the seamless handover to Rajeswari. Had a problem with my account being suspended which was resolved in minutes. Highly satisfied.
Dave Lowe
14 January 2025
Comment from uk.trustpilot.com
Customer service exeptional...really helped fast and no messing about made my day 🙂
Mark Dyson
14 January 2025
Comment from uk.trustpilot.com
Disgusting never ever returns to player I have give it to many chances there is no fair play on this website if your putting money on here your throwing it into the fire never pays 12 years never pays. Over 10k pound down!
Melanie Bannerman
14 January 2025
Comment from uk.trustpilot.com
The kind sir that I spoke to today help me out with what I needed to know I think that he make the company proud and such a kind man
Mark Townsend
13 January 2025
Comment from uk.trustpilot.com
Sky are tight with the match 5 as there were a few postponed they pulled the promotion the most they would have lost was £1 in free bets if anyone got 3 right
S booth
13 January 2025
Comment from uk.trustpilot.com
Sky bet fully restricted my account because I had won a few bets, using offers provided by them. I had been with Sky bet for over 10 years. I’m not a heavy gambler and place weekend football bets. I was fortunate enough to win 3 bets over the Christmas period (not huge wins either) and because of this, they fully restricted my account. I believe if I’d lost then nothing would of been restricted…… my advice go with someone else…. This company are only happy if you lose and will keep tempting to do so with offers, if you win everything gets restricted. Absolute CROOKS
MRKEVIN dunne
13 January 2025
Comment from uk.trustpilot.com
Harshit was very quick to deal my issue and was polite and friendly also made it so hassle free, thank you
Matt Ward
13 January 2025
Comment from uk.trustpilot.com
Banned for winning. I have had an account with Skybet for a long time, a couple of years ago I was banned from free spins and the promo game, wasn’t really bothered. Now I have been banned from any promotions for no reason, I’ve done nothing out of the ordinary and have won a small amount. They seem to close people off who win a little. Scam company.
Anthony Townsend
12 January 2025
Comment from uk.trustpilot.com
I've been using Skybet for 10 years, no issues, instant payouts to my bank when I win. Full screen option for streamed horse racing would be nice.
Arran
12 January 2025
Comment from uk.trustpilot.com
Messaged the Live Chat team regarding a technical issue on my cashout that after cashing out didn't get sent to my account. Wouldn't look into the issue and tried to fob me off with please read this page without actually looking into the query. They also state you cannot escalate any complaints. So in theory for any issue you have with Skybet you have to trust a person who dosnt even know the betting ID number to tell you if your wrong or not. Bizarre and I'm sure this isn't the case and I've been lied to mislead by your Live chat team. Also when asked to be put through on multiple occasions to your complaints team the line also was discontented by the Live chat team conveniently.
Amy Sharpe
12 January 2025
Comment from uk.trustpilot.com
If you win you will get suspended account straight away, don’t win just keep lose and make skybet happy :)
Davoud Rasouli
12 January 2025
Comment from uk.trustpilot.com
If you deposit no issues but if you lucky and start winning your account gets suspended and asking you so many paperwork and have to wait days until they check.
Mr Mark Greenwood
12 January 2025
Comment from uk.trustpilot.com
Oladimeji was a great help. Knew what they were doing and explained what was needed clearly to me. Very friendly and overall a great ambassador for Skybet
Gerard Mchugh
12 January 2025
Comment from uk.trustpilot.com
Top level help 👌 dealt with my issues about my bet in a very good manner very happy with the way it was handled
Tony Tan
12 January 2025
Comment from uk.trustpilot.com
the advisor i spoke to was really helpful but im still unhappy that the restrictions have not been lifted, its been a year now and there still on
Keith
11 January 2025
Comment from uk.trustpilot.com
Won a bet, tried to withdraw £155, account suspended. They take your money when you lose and they also take your money when you win, what a business model
Gordon Caisley
11 January 2025
Comment from uk.trustpilot.com
Quick response and his explanation was easy to understand. Friendly pleasure to talk too.
Mary Ridings
11 January 2025
Comment from uk.trustpilot.com
Richard B was friendly and explained why the bet was not settled at BOG, I do feel that Sky should make it clearer that BOG only applies if you spend £30 each week.
Richard
11 January 2025
Comment from uk.trustpilot.com
Gives you 20 in free bets and won't let you use them. 'Sorry there is a problem please try later.'I can see why this site has terrible reviews. Closed account straight awayRubbish
Simon Jones
11 January 2025
Comment from uk.trustpilot.com
Such a fair betting company, I needed some bets voiding due to postponements and they did it in minutes. Very helpful, polite and so quick.No fuss, brilliant!
inforestsofazure
10 January 2025
Comment from uk.trustpilot.com
The best betting site by a mile, fast, lots of offers, fast payout and withdrawals and easy to get help if needed.
Hitman Daz
10 January 2025
Comment from uk.trustpilot.com
Divya V was so helpful, absolute diamond.The other two that failed me today and had me locked out of my account all day was really frustrating and they need retraining, maybe Divya V can train them as Divya V done in minutes what they couldn't do all day. Thank you Divya V much appreciated, ask for a raise, you deserve one
Tom Smith
10 January 2025
Comment from uk.trustpilot.com
Sunjana was great. Suram p however cut me off from the chat. But since I am reviewing sunjana's chat I can only give 5 stars she was quick efficient and made me feel valued
Terry Rothery
09 January 2025
Comment from uk.trustpilot.com
Well done Sky Bet!You dealt with my enquiry immediately and efficiently too!
ASEKHAME OMIOGBEMI
09 January 2025
Comment from uk.trustpilot.com
Vara was helpful in letting me know what I needed to unlock my account.
Geoff Lee
08 January 2025
Comment from uk.trustpilot.com
They are stealing money....had a £5 bet on newcastle to win tonight cannot get my winnings out...please avoid ....
Customer
08 January 2025
Comment from uk.trustpilot.com
Had trouble withdrawal but did live chat and krishna sorted it within mins thanks again
Maria Egidia Gouveia
08 January 2025
Comment from uk.trustpilot.com
I had a very quick and helpful response. And the costumer service gentleman was very helpful and polite.
Patricia Flanagan
07 January 2025
Comment from uk.trustpilot.com
I like a game of bingo & pay to enter, just been banned because I only put on free bets on football & racing, I’m not a gambler & know nothing about football or racing so never win
Phillip khofi
07 January 2025
Comment from uk.trustpilot.com
I enjoyed playing with skybet, and I realised that winning is not about having the huge sum amount of money in your account, but being responsible of your actions in every day life, I have learnt to have positive actions, and developing my spending insights with sky bet
Mr robin padfield
06 January 2025
Comment from uk.trustpilot.com
Great service from Joseph T polite, fast. My complaint was minor but meant something to me, he was brilliant.
Paul Bagnall
06 January 2025
Comment from uk.trustpilot.com
I was on for 2 minutes and a representative called Manish dealt with my query😊I was really impressed how quickly they dealt with it 😊👍
John Hughes
06 January 2025
Comment from uk.trustpilot.com
Joseph was excellent solved issue quick and in friendly manner
Dawn Jeffery
06 January 2025
Comment from uk.trustpilot.com
Customer services online were prompt to help me with my concern. An unknown person had requested a PIN Recover. I felt reassured after higlighting this to Sky Bet Customer Services.
Keepin it real
05 January 2025
Comment from uk.trustpilot.com
Yer colleague Sai is probably the 1st person that's asked how the match was wen I've phoned to complain about something, he was knowledgeable and sorted my query, and truly made me feel valued as a customer. (10/10 NO BRAINER10/10)
peter
20 January 2025
Comment from uk.trustpilot.com
Dirty conning Bastards, tried to place an in play bet and they could not have put enough barriers in the way if they tried.
Dirty conning Bastards, tried to place an in play bet and they could not have put enough barriers in the way if they tried.