SkyBet Review

Having a question about a promotion I used the chat box and received a fast friendly response and my query was answered and resolved in no time. I felt like a valued customer. Thank you Jerome.

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I can place bets on different games and usually they are settled very quickly

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Awful to get hold of when they mark one of your bets as lost despite it actually winning…you really do need to check all of your results when dealing with them cos they’re awful and you can’t get anyone unless you post on twitter…the worst company I’ve ever dealt with.

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Advisor helped solve problem quickly during prime time

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It’s a regular issue that if you have an accumulator and a match is void, they prevent you from a cash out and show the void fixture as the reason why. They will not update the acct. They also allow you to include lower league/other foreign matches in an accumulator where they know that they don’t update results in real time. That also prevents you from exercising cash out options. It’s blatantly cheating. There should be a notification if you include a match in an acca that would prevent you from cashing out early. Use someone else as they are thieves. Today was a prime example when matches were postponed due to bad weather but Accas not updated to void fixtures

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The one and only website to use forget the rest customer support and the click of your finger.

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Having my skybet account emptied by some low life really made my stomach churn. Emma was really helpful and quickly suspended my account and sought assistance from the fraud department. Everything that needed to be done was done to rectify the situation.

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Pretty fast at responding. I had my account un-suspended within 5 minutes

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MOHJIT / MOHIT JWas very fast and did what i asked. ( SAI N ) WAS TERRIBLE AND DIDNT KNOW HOW TO DO A BANK TRANSFER. sai n SHOULD BE GIVING A WRITTEN WARNING

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Not fair play at all. You cannot spend £120 on a 40p slot and not even get close to a bonus. They spend too much money on tv adverts. Encourages more bets and more deposits. I’d personally stick with decent sites like bet365 and paddypower if I were you.

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First ever problem with sky bet services, speedy resolution and thanks vishnal kumar great service

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My account was compromised on 19th October and the hacker cashed out my bets to the usum of £3154.On contacting skybet they assured me that all compromised bets will be honoured. Excellent PR from skybet

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Scam! They take your money no questions asked but when you want to withdraw they sky you to provide all the possible proofs, I’d, address, pictures… Account suspended they told me but I first deleted it! They want you to lose your money

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This morning, I called the Leeds office and spoke to a person from the safer gambling team, from the first conversation he was very rude and inconsiderate as I explained the situation . I then decided to not give him full details to what I work as, and he was very abrupt and said ‘well, your account is going to be blocked’ . He also questioned if I ‘use my last single penny’ when my account got restricted over a month ago, so it’s clearly not an issue for it to be blocked. I speak to people every single day and would never make anyone feel as awkward as he did. What I thought was just a normal chat about the reasoning my account got restricted, made me felt humiliated as he demanded what I worked as and to find the exact name .

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Katie was very helpful and my issue was resolved quickly and efficiently

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My problem was solved very quickly and the staff member was very polite and knowledgeable. I was vey impressed

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Alexander c.at skybet went above and beyond to resolve my quiry he showed excellent customer service very professional and patient in resolving my request skybet can be proud to have him on their team, thank you Alexander c.

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Best betting website in the uk 🇬🇧 and I always get very helpful n friendly advice n always! Get my problem solved!! 👍

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After the first chat ended without resolution, the second chat resolved my issue which I am grateful for. Thank you

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Used to spend 25 pounds and get 5 pounds to spend how you like. Now it’s 30 and can only be used for certain bets. ONE MAJOR THING WITH SKY BET IS MOST OF THE TIME THE PRICES YOU SEE ON THE TV DO NOT MATCH SKY BET, THE LATTER IS NORMALLY ALWAYS LOWER AND IT HAPPENS ALL THE TIME. THERE ARE SITES THAT ALSO OFFER BEST ODDS GUARENTEED BUT DON’T REALLY GET THIS ON MANY RACES NOW. mY REVIEW SPANS MULTIPLE YEARS AND DATE CHOSEN MAY NOT BE RELAVANT. On the plus side and sorry about the caps, I have always been paid from sky and in the past have won on free money to spend on slots, terrible prices though these days.

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Sure was friendly and efficient exactly what’s required. She’s an asset to Skybet. Thank her from me Martin Dowling.

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Worst casino site ever this fuc***g thieves.Scammers are just taking people money just like that stay away from them piece of s**t 😡

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Very quick at resolving problems very easy to find category u needed and you don’t get frustrated because they keep saying don’t understand question so 5 star rating from me

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Awful!!Sign up offer seems great, but they will just suspend your account even if you withdraw £10!!!!Scumbags. Must be a nice business if someone loses you get the money and if they win you just keep it anyway

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I was so stressed out panicked as I couldn’t withdraw my money and pit in over a 100 pound making deposits on accident trying to withdraw my money but the agent today helped me so easily and got it back into my account, I am now stress free, thank you so much mate, cheers.

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10 out of 10 customer service. Haven’t used the account in years and it was closed and within minutes on the chat support they had my account back up and running so easy and fast plus gave me the welcome offer on top! Great customer service, fastest and best customer service I’ve ever had.

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The person I was speaking to Theo and Afroz in a live chat were extremely helpful and knew what they were doing. The two other I was speaking to the day before Bulund and Raza completely and utterly should not be working in customer service or live chats or anything else interfacing with customers or assisting them because they dont want to be there, they are hanging up and disconnecting chats on customers without even advising them and because I got through to the same guy 3 times everytime he disconnected on purpose. But what he doesnt know is I submitted a survey with 0 on it and also sent a complaint but Sky have all calls and interactions monitored and can tell how many calls were dropped and disconnecting on purpose I really hope they get a bad probation review.

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There were 3 points firstly I didn’t have to wait too long to be dealt with, secondly my query was dealt with quickly and with a knowledge of the product and finally I was dealt with politely and and with an understanding of my situation.

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Donald S was friendly, patient and extremely helpful. Skybet is more receptive to customer issues than other betting sites I have experienced.

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Baddem on live chat was quick to resolve my issue and was polite and friendly.

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Had trouble with many betting sites but never Skybet now the only ones I use are Skybet and Betfair only observation is that sometimes Skybet don’t show certain UK races? Which is a bit strange

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Sky bet betting better erm noo worst betting. I’ve had many issues with this company 1st time they didn’t pay out a bet ,so I closed account when I wanted to reopen account 2yrs later i was treated as if I was a gambler out of control, but then I put a bet on f1 George russle was disqualified Hamilton won they never paid out! .. so I closed account . Never go back they are worse betting app

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Be careful when you want to cashout.I was 8 mins from a race and wouldnt let me cashout,it was a pittance,but obviously a block.Refreshed more than 7 times..offered me a small amount.I wanted another small bet instead,but “unavailable” .Maybe a swerve..

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Tbh I’ve been with them years and they’ve never done me wrong customer service quick and easy cheers mate

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150 empty scatters bonus after receiving 10,15 and even 20 free spins please don’t insult my intelligence by saying it’s not rigged

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Absolutely disgusting, just take take take, massive loss never give nothing back.I’m sure this site should be investigated as it’s not fair play. Laws against this.I’ve been playing for months

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The government mr Abbas was very friendly and helpful.thanks again 🙏👍

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very friendly online chat, took care of my queary and fully resolved the problem.

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Account SuspensionI had a problem with my account, i spoke to a very helpful agent who made me feel valued and she sorted my problem straight away

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Avoid at all costs. Offer you “rewards” with Sky Bet club but make it totally difficult to use them. No customer service. Impossible to speak to a human.

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Will just suspend your account!!Signed up on the bet £5 get £30 free bet offer, everything fine until I had the audacity to try and withdraw £11.88, now my account is suspended Avoid!

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Had to contact the customer service to report a winning forecast on the 2:40 Newcastle which had shown as a losing bet on my account , live chat with Jake , who sorted the issue out on the second attempt, He was very helpful and was a pleasure to deal with….many thanks Jake

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Sky bet are the biggest load of scammers going they lie about there football stats so it looks like 1 team has had no shots but 3-0 up they play the opposite way so you more chance of losing I’ve lost loads threw there lies. 1percent chance of winning put it that way I’d stay well clear if your a gambler because they will crush you then when it appears you may win they will suspend your game for half hour so you cannot cash anything out I’m tired of the unfair ripp off these play. They should be banned for the things they do I get gambling is your problem but when it’s played like they do its wrong.

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Always enjoy using Sky Bet, great offers and easy to use app. Had a great customer experience today after I made an error and Sky provided me with a free bet as gesture of goodwill. Would highly recommend and safe gambling

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Gosh! The amount of 5 Star reviews on the first page makes me believe I must’ve been all wrong about Skybet (Aye, right!). Staff must be on a bonus for writing to Trustpilot.I had previously, about a year ago, written an honest and scathing review about them and it seemed to be fairly typical of all reviews submitted at that time.

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Not only are they the best online betting firm but had my first issue today and used their virtual chat reluctantly for help, and was pleasantly surprised at swift resolution to my fault, within a few minutes, excellent,

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Scam company with paid reviews i was asked to leave a good review for a free bet I refused it and will tell everyone the truth it’s a scam site owned by the UK government

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Jake from Skybet chat is an absolute asset to your company. His fast resolution and expert knowledge has made me one very happy customer! Thank you! He definitely deserves a raise for his great service!

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My account for some reason got suspended , but with the help of the chat line it wa resolved very quickly

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Absolutely awful…In blackjack dealer is unbeatable…no matter what cards are dealt you are lucky to win 1 in 5 hands…If you x2 your bet the dealer is guaranteed a BJ or 21..Artificial Intelligence at its terrible best use….Avoid Avoid Avoid..

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