SkyBet PLAYER REVIEWS(1722)
james fenning
12 August 2023
Comment from uk.trustpilot.com
YOU LOCK MY SUPER SIX ACCOUNT FOR NO REASON AM OAP IN MY 80ies And Enjoy Play Super Six Never Won Anything Now Lock My Super Six Account
Aitch
11 August 2023
Comment from uk.trustpilot.com
I got banned from all promotions over a year ago, I asked why and was told "we do not have to give you a reason, but we do look at your account from time to time with a view to reinstating your promotions." that was over a year ago, I have the occasional bet, normally a 10p lucky 15 on a Saturday. Maybe my occasional £3.00 is not enough to reinstate my promotions, but as they will not tell me why I have been banned then I do not know what I can do to fix it.
Paul
09 August 2023
Comment from uk.trustpilot.com
Suspended my account for no reason, spent days jumping through hoops for them, picture of driving license and a recent bill only to get an email saying security have decided not reopen my account and that I would never be able to open an account with them, absolutely terribel service, avoid at all costs.
Dazza
05 August 2023
Comment from uk.trustpilot.com
The website gui is absolutely diabolical and useless....very badly designed.Ugly interface and causes nothing but confusion...I went back to Ladbrokes.
Nick Hayes
05 August 2023
Comment from uk.trustpilot.com
Closed my account without any explanation.Another lame bookmaker who don't like anyone to win a few bets.Losers only welcome here.
Den Stillhere
05 August 2023
Comment from uk.trustpilot.com
Please just read the reviews before joining. Skybet send huge volumes of texts emails and adverts to encourage you to use their promotions but if you dare to have a few winners they remove your access to these. No explanation - they just blame their anonymous trading team. The customer service is so bad I can’t actually believe it’s allowed. When I ask for an explanation they close the chat. It’s good to see the reviews on here and know it’s them and not me :D
Andy A
03 August 2023
Comment from uk.trustpilot.com
I have been betting with Sky Bet for over 9 years now only small bets most well under a fiver but have received communications from them as follows. Following a recent review by our trading team, we have decided that your account requires tighter liability management. Unfortunately, this means the account will no longer be eligible for any free bets or cash credits offered as part of any promotional offer from Sky Bet. The decision is not based on how much a customer has won over a period of time, but it is in relation to the types of bet they are placing. As far as I know my betting habits have not changed much over that time I asked if they could provide me with some details of their decision but was informed the trading team doesn't need to explain anything. As I see it they are the Police, Judge and Jury and sentencing officer all in one. I do find it strange though I contacted Sky Bet about a bet that was settled and winnings put into my Account only for it to be removed I questioned them, are they allowed to take money out of my account without my permission, the winnings were put back but I didn't get an answer I wonder if this had anything to do with their decision to withdraw promotional offers. Did think as a new football season is about to start they would reset my account and allow me to have promotional offers, No is the answer.
Mr Stephen Stoneley
03 August 2023
Comment from uk.trustpilot.com
Can't get in contact need to speak to someone about my account 4 days trying absolute joke
Andy Heath
29 July 2023
Comment from uk.trustpilot.com
Someone has scammed £900 out of my account and spent on skybet. It is impossible to contact skybet. Their phone lines and chat function are permanently offline.
Dilly PA
29 July 2023
Comment from uk.trustpilot.com
I placed a £50 bet for Jamaica to draw with France and they did. payment should of been £450It was registered as LOST!!!!I am trying to find out why. I have emailed, and got a robot response. Then a succession of emails, stalling about the details of my account. Then Silence. I have requested a call, an explanation, but I have received absolutely nothing, apart from your account details don't match. This is many things. I am now going to report to the OMBUDSMEN and will post on social media to see if anyone else has experienced this. With this company.
Stanley Mee
29 July 2023
Comment from uk.trustpilot.com
One good thing about skybet is the free fiver each week.Their extra place races do not offer BOG but run a short book with prices below other bookmakers.I would gladly move if someone offered the free bet each week
customer
26 July 2023
Comment from uk.trustpilot.com
How is it I put on 6 pound treble and all placed.you get £56p back.joke joke joke.never use again as it's not first time it's happened.plus when I do win they froze my account.greed sky.sort your rubbish out.should be called sky bull instead of bet.
anthony smith
26 July 2023
Comment from uk.trustpilot.com
ON course prices--IS IT JUST ME OR ARE WE NOT SEEING ANY BETTING MARKETS FROM THE TRACK ANYMORE WHEN WATCHING RACING ?
Carl Higgins
25 July 2023
Comment from uk.trustpilot.com
Put enough in here to get something back but never have I got something back. There shootout promotion game has topped the draw over the 8 days it's been back I've not had one win on it. Dreadful site.
Marc Nicol
25 July 2023
Comment from uk.trustpilot.com
The worst betting site to deal with. They’ll not give you any help when you need it and will suspend your account for no reason. They’ll also not remind you how long you’ve played and online roulette is rigged. When winning they will cut time off your game, freeze the camera when spinning and won’t change anything during the game. They will take take take, please stay away from this horrible company.
Ricki Tate
25 July 2023
Comment from uk.trustpilot.com
Won 3 freebets in a row totaling £80 in winnings and they removed me all promotions!!!! THEY DONT LIKE WINNERS
Karl Mander
24 July 2023
Comment from uk.trustpilot.com
The minimum deposit is £5 which is good but their minimum withdrawal is £10! So, if you have say, £9.50 in your account and you think, I'll have that back because I'm a bit short, you can't, unless you deposit another £5 to then withdraw £14.50!Why? Now the cynical among us would say that is to encourage us to spend what little we have left in there! Perhaps we haven't got another £5 to put in or we think, oh, I can't be asked to deposit another £5 just to withdraw the whole amount....I'LL JUST GAMBLE IT! They know what they're doing and there is absolutely no reason that rule is in place except for encouraging you to practice IRRESPONSIBLE gambling which is totally opposite to what they are supposed to promote!
customer
23 July 2023
Comment from uk.trustpilot.com
If I could put no stars I would put a negative -10. I placed an accumulator bet on the football, All bets were a cash out And sky do not register the bet, This game was finished 45 to 55 minutes ago. But yet still there was no cashout available. This is not the first time it has happened on numerous occasions. So whatever you do don't bet with sky because the customer service is rubbish and so are there terms.
Tomas
23 July 2023
Comment from uk.trustpilot.com
Done bet on basketball game Slovakia womens u20 vs Spain womens u20, bet was done in first minutes of the game, and my bet was Spain over 83 points, after half time bet was suspended, later they hold my bet and my money for three days, and after that they void my bet because they can't find results, but you can find results online Slovakia 40 vs Spain 108, when I try to speak with them they just keep telling me is no information about results and they can't pay any winning, and they just void my bet, game was on Saturday 15 of July, so they rip off my over £1000 winning money, and even not try to find results, disgusting, hope you void Skybet.
Dean
20 July 2023
Comment from uk.trustpilot.com
Vegas is rigged. Poor customer service. Con-artists.
STUART
19 July 2023
Comment from uk.trustpilot.com
O stars.I had problems logging in a year ago and went elsewhere.I very recently tried to log in again, even though my android phone/google tells me their site is unsafe!I was obstructed from logging in again and then I tried to check my pin and account and skybet sent me emails to click links but they still did not work. What makes me cringe or laugh is there is a phone number at the end of this page so I called and it stated the phoneline is not in use.What a sham of a company, they don't deserve my custom after hours of having tried to contact them.Whether I am blocked or otherwise, I am completely unaware but am happy going elsewhere.I also do not understand celebrities endorsing Skybet as I said I can only think of them as a sham and if others call them crooks or fraudsters, I completely understand why.Goodbye Skybet!And Good Riddance, I hope someone teaches you a lesson in morals and manners who is a success in court, they should answer to the customer, that is paramount indeed.I now use PaddyPower and they pay out quickly without fuss, bless them.
Gaynor
17 July 2023
Comment from uk.trustpilot.com
Terrible site. Held my money for over a year, still won’t pay out. Provide all the info need. Took my money straight away but won’t pay out. DO NOT USE THIS SITE
Martin Phillips
16 July 2023
Comment from uk.trustpilot.com
Poorest customer service ever... even when provided with screen shots of a incorrect bet... try to confuse you with technical rules.... please don't ever bother complaining...you get nothing.....UK number 1.....my backside..!
Tipsterchep
15 July 2023
Comment from uk.trustpilot.com
Promotion on race, money back if horse finishes 2,3 or 4th. Horse came 4th. Came up as bet lost on my account, used live chat, she said I have been credited with the stake back. Now, I don’t know if I have or not, I’m expected to take note of my balance before I bet am I. Wasn’t notified that I had the bet refunded. Not good enough
Craig Crosby-Mckenna
11 July 2023
Comment from uk.trustpilot.com
Absolutely appalling. I asked to close my account and have my card details deleted, having not spent anything but they refused to delete my details and cut me off.
Luke Skywalker
10 July 2023
Comment from uk.trustpilot.com
0 stars. They will steal your money, they need to be investigated. I had the money I won taken, an error by them. £500 They didn’t even look into it, all I got was a bunch of bot chat gpt messages. Just disgusting, avoid at all costs
Mr B.
09 July 2023
Comment from uk.trustpilot.com
Suddenly Skybet don't pay bonuses on Lucky 15/31/63 bets, so no bonus for 4 winners (usually 10%) and no double the odds for 1 winner. Never have I seen this before in over 35 years of betting, They say it is to enhance customer experience. My account will be closed this week. They offer very little but claim to give so much.
Hammers Mikey
08 July 2023
Comment from uk.trustpilot.com
Total Scam of betting site. I stuck a £2 EW double (£4.00) on two races. First horse won at 25/1 and second horse in second race (paying out for 5 places) was placed 3rd at 11/1. My returns..... £14.40p! Contacted Skybet Cust Services and they fed me aload of excuses saying that the second race wasn't 'best odds' guarenteed when infact it was and all these other excuses!. Do NOT waste your cash with these money grabbing vultures! And please go elsewhere!! 0/10
Hammers Mikey
08 July 2023
Comment from uk.trustpilot.com
Total Scam of betting site. I stuck a £2 EW double (£4.00) on two races. First horse won at 25/1 and second horse in second race (paying out for 5 places) was placed 3rd at 11/1. My returns..... £14.40p! Contacted Skybet Cust Services and they fed me aload of excuses saying that the second race wasn't 'best odds' guarenteed when infact it was and all these other excuses!.Wish i could show screenshots on here! money grabbing vultures. Please go elsewhere! 0/10
Joe
08 July 2023
Comment from uk.trustpilot.com
A scam site, 40 double is 80 not the 160 they took, and then no way to cancel
Gemma Simms
05 July 2023
Comment from uk.trustpilot.com
Refusing to pay out the money that is in my account until I provide bank statement from a bank account that was closed down over a year ago. I have sent them proof of the closure of the account but they are still insisting on a statement. I would definitely use Paddy Power instead. Much better experience all round
Steven Ethan
25 June 2023
Comment from uk.trustpilot.com
Made a lot of money through sports betting while betting, am so lucky to have discovered Sky Bet, they paid me each time I won and the withdrawal doesn’t take time, this was through the help of PlatinumTips_BK, Dude gives the best betting tips!
Ann Copp
24 June 2023
Comment from uk.trustpilot.com
Just a reverse tricast come up as a win but no money paid out. Sky said thee was a deadbeat and they had the right to adjust the bet. My bet slip still says WON very disappointed
Consumer
12 June 2023
Comment from uk.trustpilot.com
Sky bet has lost my custom for good now my first problem with them they brought extra placings in and scratched best odds g/tee I could not believe what I seen last week 1 extra place with only 7 runners what a joke.Sky bet have now announced that some free bets will have a time limit to use them I do not recollect them asking what the punters want or even vote sky bet are making a lot of bad decisions.
Two Five And Seven
06 June 2023
Comment from uk.trustpilot.com
A third party accessed my Sky Bet account and used it to commit fraud with someone else's credit/debit card. When I raised it with Sky Bet they try to blame me saying my email had been accessed by the third party but that was not true, and the email access log proved that. When I tried to complain and find out what data Sky had allowed a fraudster to access, I gave them all the information they asked for and the information that the complaints procedure said was needed. But every time I did that Sky just asked for more personal data, by email, and then as soon as I said "no" to this they blocked the complaint. It feels like the system is designed to stop anyone making a complaint.
Robert Douglas
05 June 2023
Comment from uk.trustpilot.com
Any issues DO NOT contact gambling commision they are totally useless...ibas youve got a chance( Remember ibas funded by gambling firms) What the gambling industry needs is an independant ombusman with no connection to the industry to say if disputes are fair or not,Otherwise punters have no rights wotsoever as the people they complain to work within the industry
Shaun Smith
03 June 2023
Comment from uk.trustpilot.com
Over 2000 spins on one game and didn't receive one bonus or free spins feature I know it's random on slots but seriously 2000 spins and played for over an hour on the same game and bet amount
Chris
29 May 2023
Comment from uk.trustpilot.com
I don't think sky bet even care about people's opinions and reviews good reviews or bad reviews..As I look through trust pilot and all of the reviews... I don't see any kind of feedback or acknowledgement or attempt to try and resolve the issues..Every other betting site that I see on trust pilot...All of the other sites make a public comment and acknowledge the review.. even though the response you get is an absolute joke or just standard jargon they do still acknowledge..But not sky bet.. That speaks volumes about their customer service..To not get one penny off a four pound spin feature £4 spin feature..And I had 12 spins in the future..And I didn't receive a penny come on really.... I will be taking this complaint further because I don't believe that's right
Nick Hannaby
27 May 2023
Comment from uk.trustpilot.com
It is one of the worst bookmaker I have used it is alright when you lose they let you keep putting bets on but if you start winning they stop you putting bets on they have put what money on down to £10.00 aweek so I will be closing down my account I don't have any problems with paddy Power
Diane Ball
21 May 2023
Comment from uk.trustpilot.com
Not as bad as people say!!! How can anyone, but a Skybet employee come out with such garbage... This company should not be trading.. Nothing to do with with the Sky brand, and barring @ restricting anyone who dares to win... Don't bother betting with these conmen.. Go to Betfair exchange, where you can bet with no worry of being cheated...
Nathan J
21 May 2023
Comment from uk.trustpilot.com
Loads of reviews on here saying how bad skybet are but I have found them ok.Positives: their free bets don't expire, unlike some other bookies where they only give you a week (or sometimes even a day) to use it. They have a loyalty scheme and some of the boosted odds are really good value. The app is decent and easy to use and doesn't crash all the time. They pay out quickly if you want to withdraw.Negatives: they freeze cash out way too often and also sometimes they will not offer cash out as an option on free bets. Their standard odds are not as good as other sites. They also banned me from casino promotions (which is a bit weird because I didn't use casino very much.)
Alison Akers
19 May 2023
Comment from uk.trustpilot.com
Was with sky bet for approximately a month. Would place small bets( £3-£4) everyday on horse racing then sky bet accused me of fraudulent use and cheating and placed a lot of restrictions on my account. I have worked in the industry and can assure them 3-4 pounds a day is neither fraudulent use or cheating. I withdrew my money and shut the account down. Never again !!!
russell hall
17 May 2023
Comment from uk.trustpilot.com
Absolutely shocking betting company. Sky bet is CORRUPT they are a bunch of criminals and should be banned. Its discusting the way they treat customers, hold onto their funds and continually rip punters off. They are horrible peolpe who dont care. They are only interested in getting your money, dont believe anything else they say. Absolutely discusting, run by uneducated people who have no brain cells, DO NOT USE THIS BETTING APP, YOU'LL REGRET IT LATER.
Stacey Anne twinning
15 May 2023
Comment from uk.trustpilot.com
Do not use sky bet or there itv7 game as complete scam will find anyway possible not to pay out been sky customer for years now will be leaving straight away be warned when you fry claim anything
RL
10 May 2023
Comment from uk.trustpilot.com
Horrible cuuunts . rejected my bet saying bet not confirmed then take the bet off fuckiiinn horribble bastedss i dont understand how these fuuckers operate Fuckkin skammers stay away dont even bother as the customer service wont get back to you ever . and even the phone number seems to be offline when shiiit like this happens . horrible basteds Die i wish you alll nothing but hardship you skammers
Tom hates Hermes
23 April 2023
Comment from uk.trustpilot.com
Poor customer service, I had a really rude guy who pretty much told me all I need to know about this app and the people that’s around it.. from switching my each way bet to a single last second to not giving me my rewards, this app is done for and it’s a shame because I used to like this app..
Mr Stephen Graves
22 April 2023
Comment from uk.trustpilot.com
Greedy and steal your money, Saka had two shots on target last night, plus Jesus on shot on target and Sky bet did not pay out, just daylight robbery
MR STEVEN ENDACOTT
22 April 2023
Comment from uk.trustpilot.com
Sky often do not acknowledge bets on target, freeze cash outs just so it suits them if your winning. I put a bet on a player to score, this player did not start, but I was offered no cash out, the player eventually came on in the 80+ minutes so my bet was offered to me for cash out at 90% less then stake, disgusting
Ronnie Wood
22 April 2023
Comment from uk.trustpilot.com
Placed restrictions on my account for no reason other than I won some bets I guess. I also have sky internet and TV. They can stick them up their bottom at renewal. Pathetic for a company their size. Hide behind their small print. Pussies.
Stephen Ford
12 August 2023
Comment from uk.trustpilot.com
I had an acca with 8 teams. 5 of them were winning, three drawing. This was just after half time. My cash out was pathetic. It wasn't even worth betting. No fun. I've used skybet for years but today i uninstalled it as i was appalled at the odds their algorithm is using.
I had an acca with 8 teams. 5 of them were winning, three drawing. This was just after half time. My cash out was pathetic. It wasn’t even worth betting. No fun. I’ve used skybet for years but today i uninstalled it as i was appalled at the odds their algorithm is using.