SkyBet PLAYER REVIEWS(1729)
Paul
24 September 2022
Comment from uk.trustpilot.com
Had to give 1 star or i couldn't post a review. Recently put a bet on at 50/1. They promptly adjusted the odds to 11/10 after the bet was placed. They said it was an error and gave me a £5 free bet. Scammers. Don't bet with them
dfgdfgdfg
23 September 2022
Comment from uk.trustpilot.com
horrible site, stake restricted me to a few pounds which is retard3d, wont recommend to anyone
simone dunne
22 September 2022
Comment from uk.trustpilot.com
The 1.3 star rating is unsettling whilst also reassuring. Unsettling that I have allowed this company to thousands of pounds in good faith, reassuring that I am not the only customer to have been treated horrendously.Promotion email after promotion, silly me completely my own fault thought oh I'll give these a go. I don't know why, I was perfectly happy with William Hill. I was a valued customer, their win to lose ratio is fair. I was given daily bonuses that were actually rewards. Believe me the grass is not always greener. By the time I was fed up with sky, I had lost all of my loyal customer bonuses with William Hill. I wrote to sky as a loyal customer to see if they would be willing to offer anything to make me satisfied that I had given up my William hill account for them. A high paying account may I add. I am simply told no, or instantly have my account suspended? Criticism is not something sky bet take lightly, but also do not try to resolve the issue? They simply suspend your account so you have to call a number that takes over an hour to get through. Once with an agent I explained I am a high paying customer, I feel very unsatisfied that their daily bonuses are either a loss or 10p. Whilst playing you get a drop down saying spend £7 more for a guaranteed win tomorrow, the guaranteed win is always 10p. The agent told me it does not say guaranteed. I sent a screen shot of the big gold flashing lights saying GURANTEED WIN, the chat was disconnected and my account was suspended yet again. I made a complaint, the service is poor and there is just no gratitude for loyal customers which I just find offensive. I have had a reply saying they will not be issuing any good will as I have asked multiple times, incorrect. The reason this query has come up multiple times is because the live chat is disconnected? The agent I spoke to on the phone was intimidating, I ended up setting a limit so that sky knew they would be losing my custom - nothing to try and keep me despite the thousands that have been spent with them - its utter greed. As a company I find it a disgrace to not reward your loyal customers. Instead you made me feel cheeky and foolish. To end your email with "I sincerely hope you continue to play with us and we haven't lost your faith" is beyond hypocritical. I have reached out to the CEO via LinkedIn, I will also be making this known on twitter. I don't feel people should sign up to skybet. The win ratio is poor, the bonuses are abizmal and there is no gratitude for your custom. As you can see a 1.3 star rating for a multi million pound company is beyond alarming. Its solid proof that they will take your money and not value value custom. Please do not sign up to skybet and I urge anybody with an account to change. I have been with Ladbrokes now for 2 weeks and have had better service In that 2 weeks than I have in 8 months from sky. Please avoid at all costs.
PC
20 September 2022
Comment from uk.trustpilot.com
I started winning regularly. They have capped my maximum bets. They claim they’re allowed to due to their terms and conditions. I never arbed. I never cheated. I never used any computers. I never multi accounted. I broke no rules. I just won too much for their liking.
Wayne Roberts
17 September 2022
Comment from uk.trustpilot.com
I had a bet today 20p bets 16 bets 20p dusty lord 20p woven 20p reverse forecast one race 20p win chief of chiefs 20p win admiral d 2nd race 20p reverse forecast so there’s 8 bets in total then I had them all combined 16 bets 1st race dusty lord won 20p won 14/1 so that’s £3.00 but I need another win for a double I got the forecast dusty lord 1st woven came 2nd the prices dusty lord 14/1 woven 12/1 it payed £150 for a pound forecast so I’ve got £3.00 on it with dusty lord winnings at 14/1 said I carnt have same horse in same race I’ve got one double out of 16 bets because second horse race the horses came nowhere sky have said I had to get winner of second race to get any money but I had 16 bets they’ve ripped me of for £450 but I will be taking it further
Rob Smith
16 September 2022
Comment from uk.trustpilot.com
Absolutely awful, put me on a credit limit because of an account I had with someone else 3 years ago, even though I've been using them every weekend since then, no explanation and when I phoned all I kept getting told was "that's how we do things now" ??
Diane Ball
16 September 2022
Comment from uk.trustpilot.com
See nothing has changed over the last few years.. Skybet are still the same.. Nothing whatsoever to do with Sky & still banning @ restricting punters for managing to get good early prices, and god forgive, actually manage to Win... give these rogues a wide birth... Skybet only want mug-punters...
Pat Sure
16 September 2022
Comment from uk.trustpilot.com
I found to be a good fair company despite seeing others reviews. Been using sky bet for a very long time and if you lose you lose and if you win you win always get money fast when withdrawal no problems ever unlike loads of other gambling sites have used! All round decent could have some better promotions or free bets sometimes. But at least there true to there word and pay you what they owe
Mark Adams
15 September 2022
Comment from uk.trustpilot.com
I am excluded for 6 months and they are not paying the £68.84 in the usual way. Total conn, never bet with sky bet, total anchors.
Paul M
12 September 2022
Comment from uk.trustpilot.com
Not sure why I'm bothering with this as Skybet clearly don't care, but hopefully it adds to the other warnings given.As soon as you start to win a few bets you are restricted to ridiculous maximum bets (anything from a few pence to a max of £4.12 in my case)Just avoid
Barry S
12 September 2022
Comment from uk.trustpilot.com
I too have been banned from any promotions, best odds etc. I bet in small amounts - £5/£10 but I joined their club where you answer questionnaires/ give feedback on new products etc and I think this is why they’ve banned me. Shocking company. Don’t use.
larry cutajar
10 September 2022
Comment from uk.trustpilot.com
I am in a dispute with sky bet at the moment over cash out on a football bet. 7 out of an 8 games accumulator had won, the remaining game was a home win playing against a ten man team which was 0-0 with 35 minutes left to play. Cash was suspended on one of the games where the team I wanted to win was winning 3-0 but sky bet suspended for 35 minutes then instead of offering a decent cash out they offered £13.45. Case still pending
Juliana
10 September 2022
Comment from uk.trustpilot.com
You will struggle to find a sports betting website that offer worse odds than Skybet. I just put a random accumulator together to compare. 19/1 on William Hill was 11/1 on Sky bet. They offer nothing to their customers of note. It’s almost impossible to find the chat (so they clearly don’t want people contacting them either) - Last resort website 100%
customer
10 September 2022
Comment from uk.trustpilot.com
Used for over 15 years but a betting company to avoid completely. They do have a decent app and good interface but that's it. They are massively overpriced and almost all bets can be found with better prices elsewhere first of all. They ban you if you win and use promotions, this is true with sky bet, it happened with a family member, you either lose or if you win they will ban you. I made a larger deposit than normal, as I was thinking about a bet however I did not and withdrew. After this I was contacted by Sky and my account was limited due concerns of my 'safety'. I was asked questions around employment, savings, gambling habits all of which I was compliant with and even sent in bank statements etc. They then limited my account (I think because I was not profitable to them), even though I have used this for 15 years, and the last 3 years I was approximately break even, in profit actually. They said this was because of my unusually large deposit and its for my welfare, even though I was able to make larger bets years ago whist I was not working and I was a student, where were the welfare checks when I was losing money in larger amounts...?. In simple terms, if you happen to actually have a positive balance with them, they will find a way to ban you and all the other profitable customers, so that you only option is to lose money with them.
Me
07 September 2022
Comment from uk.trustpilot.com
Abhorrent, inept and an absolute disgrace to the betting industry. How the hell these scam artists are still trading is beyond me. ?
brita
07 September 2022
Comment from uk.trustpilot.com
Terrible company would not recommend, I did not make any withdrawals as I had won about 100 pounds over a period of a few months.But they stopped all offers and restricted my account to 20p bets so will close my account
Christopher Kewley
07 September 2022
Comment from uk.trustpilot.com
I would give Sky Bet 0 stars if I could. Even if you win a small amount amount of money they will send you the same pathetic and insulting "you need tighter liabilities management" email. Then you are suspended from any free bets or promotions like all the other posters here,you have done nothing wrong,you are just viewed as profitable.However, if you are a problem/heavy gambler gambler Skybet will shower you with free bets and promotions They are a despicable company
Zee H
06 September 2022
Comment from uk.trustpilot.com
Don’t get ripped off! 90% win rate for the house!!
Rosie
05 September 2022
Comment from uk.trustpilot.com
Sky bet is a JOKE band me from the daily promotion for no reason and when asked why got told I couldn't get told why.Why even have a promotion game if u don't like people using them!!
michael rowe
05 September 2022
Comment from uk.trustpilot.com
Keeps you prisoner.Tried to close my account many times but just go round in circles.May have to report this !!
SNR
05 September 2022
Comment from uk.trustpilot.com
Didn’t pay out on a legitimate bet and then made up a million excuses about why. Was told by customer services they would email me the next day. No email received. Spoke to them again on the chat and more excuses about “wording” on the bet that wasn’t there but people should know that what you’re betting on means something completely different apparently ?? Absolute scam artists. No wonder they are a billion pound company when they are robbing people blind of legitimate bets. Customer service is a joke.
paul burton
04 September 2022
Comment from uk.trustpilot.com
Have to agree with previous comments. Slots are a total con, if you deposit £100 and bet £1 you will get exactly 100 spins, no features no fun! Then to add insult to injury, if you question this or ask a question, they close your account and say they have tried to contact you! Don’t have any problem contacting you with promotions though! Very dodgy!
Paul gellatly
02 September 2022
Comment from uk.trustpilot.com
Casino site is a absolute disgrace! Must have 90% win rate for house it’s embarrassing! No winning little on here it’s just take take take no matter what game you play! I thought bet 365 was bad but this is different level!
robert walker
02 September 2022
Comment from uk.trustpilot.com
Money was taken out of my account by sky bet contacted bank and sky bet sky bet totally discussed their customer service disgusting rude and very un helpful live chat kept being cut off still ain't received money back I am contacting trade n standards and the gaming conduct authority
Daniel Davis
02 September 2022
Comment from uk.trustpilot.com
Permanently closed my account due to apparently self excluded which I never requested . After speaking to paddy power and bet fair no company would help despite it being an error .
Robert Haddon-Finney
01 September 2022
Comment from uk.trustpilot.com
Spoke to someone named gabriel today, About An Issue & i have to say not only did he come across very polight which is a must with "online bookmakers" but he 100% helped me to sort out my Issue This fella is going places, I hope his boss reads this review 1 of the best pple ive spoken to on any online site ever! Thankyou Gabriel For A Great Job Done!
MAX POWER
31 August 2022
Comment from uk.trustpilot.com
Had 3 different players to have a shot on target... all 3 had shots on target before one goes off injured... they cancelled the bet and took my stake...
DD
31 August 2022
Comment from uk.trustpilot.com
I do not recommend skybet what so ever you’re daily prize machine is aloud of ballocks! 50p bonus stick it where the sun don’t shine embarrassment of a company
Liam
30 August 2022
Comment from uk.trustpilot.com
Absolutely shocking from a greedy company. They don’t mind if your account is in losses for months and months. But as soon as I started gaining some money back and made £2000 profit over 2 months they restricted account and stopped all access to promotions.they were still willing to let me have unlimited deposits though. Stay away from this company!
D Man
30 August 2022
Comment from uk.trustpilot.com
Skybet restricted the amount I can bet, took away my ability to gain free bet bonuses AND took away best odds guaranteed for my bets.I joined in March and have only won £300 to date.
John Sandison
29 August 2022
Comment from uk.trustpilot.com
I put £10 double on both won I got £187 for my double but odds were higher sould have got just under £500 but because sky pay 4 places they say u don't get guaranteed odds on these races my bet was win only never heard of this before will not bet with sky bet again you don't win often and when u do u get ripped off
Absolute Mechanical
25 August 2022
Comment from uk.trustpilot.com
Banned me from promotions…for using them. Clearly don’t like customers using them & failed to respond when I asked why.
Sam Ward
24 August 2022
Comment from uk.trustpilot.com
Their roulette is one of the worst rigged systems I have ever seen. The game will figure out your strategy and will rig the game against you. I had three quarters of the board filled, and it missed 8 times in a row. You never see this ever in real casinos, or roulette simulators online if you play! Especially as often as it happens on the game. Avoid this at all costs and save your money.
Johnny
23 August 2022
Comment from uk.trustpilot.com
Best bookie in the UK for free bets and promos. Love the site aswell. nice and easy to use
Will Jones
22 August 2022
Comment from uk.trustpilot.com
When or where are the 50 free spins in the Sky Bet ClubI have had an acknowledgment from Skybet that I have qualified but I have spent the last 4 hours trying to find themUtter joke
Peter Huggon
20 August 2022
Comment from uk.trustpilot.com
I was banned for making a totally legitimate complaint/query.Returned from a gamstop self exclusion, noticed that any other gambling site had multiple things in place to aid you in returning to gambling, including having to speak to a rep, phone up to increase deposit limits and the rest, but with skybet you could simply just put any amount of money on without a single eye brow being razed, I decided to contact them and question this, it took them months to respond, which included them suspending my account whilst the query was ongoing, then messaging me with a response simply saying I was permanently banned? I can’t put into words how poorly I rate this company, their complaints team is the worst I’ve ever encountered, reported them to relevant companies for this
Paul Deamer
18 August 2022
Comment from uk.trustpilot.com
The automated roulette is a joke DONT PLAY it tried it with half the numbers and got 1 win every 8 to 10 spins
Linda Harling
18 August 2022
Comment from uk.trustpilot.com
I would have given this no stars but that option is not available. My husband has been a loyal customer for years and then all of a sudden they have stopped him being able to take part in any promotions including the weekly £5 free bet. When contacted they said he would have received an email but he never did, they won't even disclose the reason why his account has been restricted. Absolutely disgusting customer service.
David De la haye
17 August 2022
Comment from uk.trustpilot.com
Been with them for years but moved house went to login and now they've excluded my account no warning just saying that I have excluded my self from these other companies I've been excluded from these for years so why now. Not very good anyway specially on horse racing when they give you extra place's they Don't give you best price guaranteed steer clear
Beryl Smith
17 August 2022
Comment from uk.trustpilot.com
Definitely the worst. Over a period of about a year,I had about 300 £5e/w bets and I was showing a£400+ winnings over that year(the first time in all my years l can remember being in front) and they altered all my odds giving me a max of £20 winnings. Now I’m 93 years of age and it has always been my only ‘vice’ and they are the first turf accountant to upset me. Luckily there are many more but I suggest you AVOID,AVOID,AVOID!!!!!
customer
17 August 2022
Comment from uk.trustpilot.com
I wouldn't give it a star at all BIG CON ARTISTplease readThis is the biggest coning company BEWARE PLAYING THE SLOTOTA ON THE 5 WIN SPINS YOU 10P AND THEN COST YOU LOTS MONEYSarah C (17/08/2022, 16:17:44): Hi, you're through to Sarah. How can I help you today? Sheila (17/08/2022, 16:19:09): Hello I went on sky Vegas and claimed my free 5win spins refreshed my screen an £32 went missing from my acount Sarah C (17/08/2022, 16:19:55): Good afternoon Sheila, how are you today? Apologies for any waiting you may have experienced! I can look at that now for you. Sheila (17/08/2022, 16:20:14): Thank you Sarah C (17/08/2022, 16:21:29): I can see that you played free spins on Ted Jackpot King and then spent £12 on the same game and then withdrew £20. Sheila (17/08/2022, 16:22:10): I thought they were free spins till you win Sarah C (17/08/2022, 16:23:44): Yes, they are and you won 10p and then continued to play. Sheila (17/08/2022, 16:24:03): It don't say that Sarah C (17/08/2022, 16:24:37): It doesn't say what Sheila? Sheila (17/08/2022, 16:25:05): That I won it says 5 win spins Sarah C (17/08/2022, 16:27:32): Please bear with me 2-5 minutes whilst I look into this for you, Just so you’re aware, the chat disconnects if the customer doesn't respond after 2 minutes so please can you keep messaging the chat to keep things going. I'll still be here but I'll be looking into our systems for you. Cheers :) Sheila (17/08/2022, 16:27:58): Ok Sheila (17/08/2022, 16:29:04): Hello Sheila (17/08/2022, 16:30:12): Hello Sarah C (17/08/2022, 16:30:27): I appreciate your patience here, I am still just looking into this. Sheila (17/08/2022, 16:31:01): OK just don't want it to disconnect Sheila (17/08/2022, 16:31:42): Ok Sarah C (17/08/2022, 16:32:35): ?? Sheila (17/08/2022, 16:32:40): Hello Sheila (17/08/2022, 16:33:30): ? Sheila (17/08/2022, 16:34:57): ? Sarah C (17/08/2022, 16:35:49): Thanks for waiting Sheila, I can see that you had 16 spins on Ted in total but then swapped over to Slots O Gold which took your money. unfortunately, we will not look to add the funds back to your account, please be advised when playing games on here to double check when staking. Sheila (17/08/2022, 16:37:35): OK thanks for YOUR help I will be putting this on your FB AND ANY OTHER REVIEW PAGE I CAN FIND TO SHOW WHAT A BIG CON THIS IS Sarah C (17/08/2022, 16:40:21): Thanks for getting in touch, enjoy the rest of your day and stay safe Sheila ?
Cal
16 August 2022
Comment from uk.trustpilot.com
They're more than happy to take your money, but as soon as you start winning they will stop you from betting.
Guest
16 August 2022
Comment from uk.trustpilot.com
Terrible customer service do NOT use rubbish
Lee FJP
15 August 2022
Comment from uk.trustpilot.com
Account was hacked, been with them for years, they accused me of first party fraud, closed my account.Thanks
Sam
13 August 2022
Comment from uk.trustpilot.com
Alful pay a pound a spin to win nothing or 25p there games chuck u out u get half screen and reels run funny definitely not right rainbow Riches worse one
Robert C
13 August 2022
Comment from uk.trustpilot.com
Absolute scam. They let you create an account. They let you deposit money, then they suspend your account and won't refund the deposit without a copy of your Driving licence. Birth Certificate / Passport, Bank statement and a copy of your bank card. Stay away at all costs.
Mark
13 August 2022
Comment from uk.trustpilot.com
Tory funding scammers avoid
David G
13 August 2022
Comment from uk.trustpilot.com
Apparently 'Sky Bet is passionate about making sports betting a better experience'. Absolute nonsense. I have been a Sky TV customer for 15 years but have never received such shoddy treatment as from Sky bet. Like others, I received an email out of the blue banning me from free bets and cash back offers, no reason given. All I can think is I didn't lose enough (not that I won much). Do not use this company.
Chris Deighton
11 August 2022
Comment from uk.trustpilot.com
Account suspended and ultimately blocked for raising a simple complaint. I've spoken to many people who have won a bet and skybet will scrutinise the terms and conditions to find a reason to block and steal their winnings. Stick to bet365, betfair or paddypower. You can't go wrong
Fehervari Daniel
29 September 2022
Comment from uk.trustpilot.com
They are thief! They do not allow me to withdraw my balance!!!! incredible!!!! I take them to the court!
They are thief! They do not allow me to withdraw my balance!!!! incredible!!!! I take them to the court!