SkyBet Review

31st October. As usual no card showing for bath racing or for several dog tracks. Bloody useless bookmakers

What’s going on with the cameras. Absolutely a joke betting in running. It’s 2024 sort the cameras

Great customer service when needed to talk on live chat, answered and resolved very quickly

Suspended account for no reason. I have more then one month they’re blocked my account and they are still suspended. And they keeping saying same think all the time. Your account is under view. Rubbish rubbish

Opting into sky bet club is a joke I forget to opt in the weeks I don’t feel like gambling and lose out on my only free bet 15plus years of loyalty with not much rewards bonuses there’s not much giving back unless I win super 6

Terrible customer service.( Siragoni N )Live bet, not settled for 4 hours.

Had a problem with Sky-Bet, sorted very quickly, I have won buggerall for weeks, but customer service and promotions [horse racing] are great

Very shady company. They lie and do not like to pay out withdraws. They have stolen about £3000 from you , harassing me about all sorts of dociments to send in, have sent them all yet still refuses tonpay and now they have closed my account without any warning and are refusing to.answer my emailsI want to join the class auction lawsuit against them. Please let me know

First class service provided by Skybet and fast resolution to any problems that might occur.

I've had 2 occasions to deal with customer service and they could not have been more helpful. Polite, efficient and very approachable.

contrary to many previous reviews I found the Sky agent Sariska most helpful,courteous and resolved my query immediately .Well doneAllan James

Their daily prize machine is the worst daily spin on any gambling website. I’ve spun it everyday for the past 6 months and once I won a 10c scratch card for it. Never any free spins from them and absolutely No value for regular customers, I’ll stick to using PP or WH

It’s the best betting app out there let’s face it. Shame they lost the racing post but the At The Races app is just as good!!

Dean P, answered my question quickly with no fuss, unlike a number of other sites

Suspend my account and its taken over 40 mins of jumping through hoops to get it sorted absolute jokers

credited a free bet for me though i didnt read T&cs correctly - Thanks SAM B customer service agent!

I don’t think they deserve any rating . They suspend account for ages and holding the funds for no reason . They are claiming to respond in 72hours which again is a big and rubbish. They should be fined heavily by IBAS for troubling customers . They ask for silly documents . They don’t ask for anything unless you are losing and making deposit after deposit, but once you win they will suspend the account and ask for everything. They are thieves on the name of Skybet. Kindly open account with other bookies with good reviews and customer services like bet365, Paddypower, coral or betfred.

I got georgina to day who helped me brilliantly on sky Vegas she was friendly and had my problem sorted so quick Thank you georgina

Went on chat to discuss my account,sorted it all out in under 5 mins,the person was great and went through my query very fast and efficiently thank you great company 👍👍👍👍👍👍

Never trust sky bet.Just Google the amount of fraud and criminal cases they have been involved in. The games are all rigged. They have the worst sports odds off any casino. Free games they have ate all rigged to payout hardly nothing. Scandelous company who should be banned. Also blacklisted on certain sites so please stay away from these crooks.

Nic was very friendly and helpful and sorted my problem in two minutes thank you Nic 👍

Terrible company, joined mainly for super 6 and football bets. I reported an issue when playing an online game thinking was being helpful not trying to gain anything as only placed a few spins took screenshots instead of thanking me for letting them know etc get an email they have suspended me??? Very poor!!! On chat with Georgina L who then disappears after saying no reasons will be given and on emails they say security team can do what they want. Very poor do not place lots of bets and should have higher spenders to worry about.

If there was a zero star I would give it Poor customer service Steeling money that’s what they doing Callum H who’s working there isn’t very helpful Please don’t download their app they gonna fool you

My customer service advisor Eppa was fantastic. Helpful and good fun, solved my problem and made the whole situation better. A real credit to the company!

Sindho/Sandhu sorry was friendly and resolved my bet issue in minutes. I have had 1 or 2 conversations blanked previously but Sindhu/Sandhu made me feel valued a credit to skybet.

The service I received from Zain G was fantastic. I have an issue withdrawing from my account but I always spend a lot of time trying to withdraw but getting through to Zain it was done with a matter of minutes. Thank you.

Absolutely great at sorting query, not a big gambler but treated as a valuable customer, thankyou DS for the help I'm

Dusami dealt with my issue extremely quickly, was pleasant to deal with and very knowledgeable about his role

Bet with sky for years, can't put my normal 25p each way lucky 15 on because of bet slip error, have ask them to explain why, no contact from them, come on sky bets , let me know why

40 losing hands of blackjack and cards going to 12,13,14. House getting blackjack three times on the run and pushing my blackjacks.

Nikhil in customer service was very helpful, professional and knowledgeable. Couldn't ask for better service.Thank you Nikhil.

Problem solved within minutes as soon as speaking to a human being

After being with sky bet for over 15 years and having access to free bets taken away from me with no warning was being “investigated” or warned I may have been doing something wrong. Poor

Vara was very knowledgable and quickly resolved my query. Excellent customer care, well done Vara.

Made a mistake with the rewards but it was sorted quickly by Jai who was extremely helpful

Swift solution to a promo problem as always felt valued by the agent who was very understanding, swift and a credit to skybet

After waiting 5-10mins to get through to an agent I spoke to Junaid who cut me off after sending t's & C's. Incredibly rude of him. Siobhan, however, gave a brilliant service and resolved my issue instantly.

Be careful guys when you betting in Sky bet. They wants from you just to take money. I have more then 10 days struggling with support team.my account is suspended just because i won a bet 250£. Imagine to win more then this. And they keep saying same things when i ask why? For what reason? That saying your account is under view and will solve soon. After 10 days they didn’t. So be careful guys they’re playing with out money and giving lots of stress

My questions were answered in a very professional and friendly manner. Currently awaiting clarification on a query about a settled bet....Cesarawitch 2024....race result currently under review! Fingers crossed my bets are settled as winners!!!!

Always have a Great experience. Always professional and Love how easy it is to have all my problems sorted out quickly and efficiently. Withdrawing is easy everytime.A+++++++++++++++++

Please be careful.with this company. They have outsourced the customer service to a foreign country and everyone is very rude and disrespectful They have stolen a bug amount from me as they are refusing to pay even after sending in over ten documents to verify. This company will steal.your .deny and refuse to pay withdraws.I will file a case with the court, have already notified citizens advice and the policeI know there are a lot of people in my situation, and I think a Class Auction Law Suit against Skybet with be the best course of action to make.sure this lying company is not allowed to steal money again

Excellent response to my questions handled well by a very good site

I hadn’t opted in for the free bet from Sky Club so as the default setting I was given 2 x £2.50 bet build bets.I contacted Skybet as I preferred 3 x £2.50 free bets on any sport…it was approved immediately!!Brilliant service! 10/10

Good customer service problem dealt with straight away been with skybet for u 8 years always brilliant service

Warning : If you change bank and want to make a withdrawal the original card will be blocked and it's almost impossible to get Sky to change the withdrawal method. Also there is no longer a number you can call customer services on it's just an Indian chat line. Slow timing and unhelpful.

I was very pleased with the prompt and efficient service I received. I felt that my needs were taken seriously and that I was treated with respect.

Yet another day with a complete race card missing. Today it’s sedgefield. Recently it’s been lingfield, Brighton, and dog meetings and the 49 draw. If sky are too scared to show the meetings in case of a large punt, then at least they could show the cards with no prices. VeRY POOR company.

there second best to bet365 imo they give back retirements as a voided bet and if your person was winning then they give it as a win and they do cashouts at a good rate and also give out loads of promotions whats there not to like?

Medivil who dealt with my case was very helpful and made me feel appreciated as a customer. He was very polite ,friendly, and knew his job. Most appreciated. And trust me, if my views were any different, you would be the first to know.

Muhammad was a proper nice geezer polite fast and resolved my query quick time