SkyBet PLAYER REVIEWS(1729)
david walker
17 November 2021
Comment from uk.trustpilot.com
Bet365 Got to be the worst betting app going, always down and Won't let you login, all the money Bet365 make and can't sort their rubbish app out ???
Bet365 Got to be the worst betting app going, always down and Won’t let you login, all the money Bet365 make and can’t sort their rubbish app out ???
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David
17 November 2021
Comment from uk.trustpilot.com
As soon as you win a few bets or place higher bets they cancel promotions and stake restricted you. Garbage bookie
As soon as you win a few bets or place higher bets they cancel promotions and stake restricted you. Garbage bookie
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Diana S
17 November 2021
Comment from uk.trustpilot.com
Wouldn't even bother giving it 1 star! It's all take take take, you'll never win, and there's never any promotions for existing customers
Wouldn’t even bother giving it 1 star! It’s all take take take, you’ll never win, and there’s never any promotions for existing customers
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Brian
17 November 2021
Comment from uk.trustpilot.com
Great website, odds are good. Their enhanced specials make them better than rivals
Great website, odds are good. Their enhanced specials make them better than rivals
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Jake
17 November 2021
Comment from uk.trustpilot.com
THE WORST FIRM i EVER DEALT WITH IN MY LIFEThe fact they dont respond to reviews on here says it all
THE WORST FIRM i EVER DEALT WITH IN MY LIFEThe fact they dont respond to reviews on here says it all
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Marco Machine
17 November 2021
Comment from uk.trustpilot.com
I been a customer with paddy power more than 2 years and I need to say is not a very good experience being their customer, I noticed more I’m loyal and more they treat me badly, I play lots of their promotions more than 200 hundreds along I been with them and most of them I don’t win anything, they’re saying I didn’t win this time but the one I win I always get the last price, I asked them many times how this promotions draw works but they can never tell me how or who Decide who gets the first price or last or nothing. I thought very highly of them in the beginning but now is just a big disappointment. I used get a bonus every Wednesday now is been more than 3 months I don’t and every time I contact them they’re saying try next week. I been so loyal to paddy power but I feel they’re taking the P..s especially when I’m a VIP customer but they don’t treat me like one far from that. I told them if I go to a casino and I’m VIP I get free meals or tickets for a show or a night in the hotel . If I was an online Casino owner and my customers are VIP I treat them like one and make sure they’re happy!!
I been a customer with paddy power more than 2 years and I need to say is not a very good experience being their customer, I noticed more I’m loyal and more they treat me badly, I play lots of their promotions more than 200 hundreds along I been with them and most of them I don’t win anything, they’re saying I didn’t win this time but the one I win I always get the last price, I asked them many times how this promotions draw works but they can never tell me how or who Decide who gets the first price or last or nothing. I thought very highly of them in the beginning but now is just a big disappointment. I used get a bonus every Wednesday now is been more than 3 months I don’t and every time I contact them they’re saying try next week. I been so loyal to paddy power but I feel they’re taking the P..s especially when I’m a VIP customer but they don’t treat me like one far from that. I told them if I go to a casino and I’m VIP I get free meals or tickets for a show or a night in the hotel . If I was an online Casino owner and my customers are VIP I treat them like one and make sure they’re happy!!
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Carly
17 November 2021
Comment from uk.trustpilot.com
it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!
it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!
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Betway support
16 November 2021
Comment from uk.trustpilot.com
Hello Guys who facing problem of withdrawl and deposit and account lock plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram...please telegram us @betwaysupport
Hello Guys who facing problem of withdrawl and deposit and account lock plz telegram us we will help u 24/7 plz guys don’t be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram…please telegram us @betwaysupport
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Christopher Steele
16 November 2021
Comment from uk.trustpilot.com
This company closed my account because I was not meeting 'responsible gaming requirements' they claim they use to prevent 'problem gambling'.Sure, I've stepped up my gambling this week, but that was due to the darts tournament.I'm not exactly loaded, but I do have an household income of well over £67k a year, so I don't think betting £90 is the end of the word, nor implies I have a gambling problem.It appears this site upsets quite many people in one way or another. I tried to contact them but they no longer respond to emails and you have to use a FAQ section which is useless.As a note, the odds on darts were great which is why I used the site. I suppose I'll use another company. One that actually has an email or chat function.[Edit] Oh wow, after reading recent reviews (which are almost all 1 star) seems I dodged a bullet with this company
This company closed my account because I was not meeting ‘responsible gaming requirements’ they claim they use to prevent ‘problem gambling’.Sure, I’ve stepped up my gambling this week, but that was due to the darts tournament.I’m not exactly loaded, but I do have an household income of well over £67k a year, so I don’t think betting £90 is the end of the word, nor implies I have a gambling problem.It appears this site upsets quite many people in one way or another. I tried to contact them but they no longer respond to emails and you have to use a FAQ section which is useless.As a note, the odds on darts were great which is why I used the site. I suppose I’ll use another company. One that actually has an email or chat function.[Edit] Oh wow, after reading recent reviews (which are almost all 1 star) seems I dodged a bullet with this company
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Mark
16 November 2021
Comment from uk.trustpilot.com
Fantastic support from the on line chat who sorted my issue with speed. Also, great app, use it daily.
Fantastic support from the on line chat who sorted my issue with speed. Also, great app, use it daily.
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kelly
16 November 2021
Comment from uk.trustpilot.com
The usual game i play has been back on site 3 deposits on this and only a 40p win??? Really. Seems being of the site the RTP is 0.
The usual game i play has been back on site 3 deposits on this and only a 40p win??? Really. Seems being of the site the RTP is 0.
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Dan
16 November 2021
Comment from uk.trustpilot.com
Couldn’t give one star otherwise I would, be greatful even got one. Deposited on paddy power, won some money. When I withdrew my account was suspended. All ID given to them as they requested, account verified yet 3 weeks later my account is still suspended with no communication what so ever. Customer service is a load of rubbish and they can’t even help. Would avoid paddy power at all costs as they will just take your money and suspend your account.
Couldn’t give one star otherwise I would, be greatful even got one. Deposited on paddy power, won some money. When I withdrew my account was suspended. All ID given to them as they requested, account verified yet 3 weeks later my account is still suspended with no communication what so ever. Customer service is a load of rubbish and they can’t even help. Would avoid paddy power at all costs as they will just take your money and suspend your account.
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paul
16 November 2021
Comment from uk.trustpilot.com
very good inpressed
very good inpressed
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Alison
16 November 2021
Comment from uk.trustpilot.com
Still as vile as ever I see!!!! Don't waste your time or money on this site,it's ALWAYS over is seconds & no fun AT ALL. You've had enough of my money,its a shame I cant put screenshots on here,I'm happy to prove how bad they are ???????????
Still as vile as ever I see!!!! Don’t waste your time or money on this site,it’s ALWAYS over is seconds & no fun AT ALL. You’ve had enough of my money,its a shame I cant put screenshots on here,I’m happy to prove how bad they are ???????????
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Alex Lawson
16 November 2021
Comment from uk.trustpilot.com
Easy to use, quick in payouts. Worth giving them a try
Easy to use, quick in payouts. Worth giving them a try
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Peter
16 November 2021
Comment from uk.trustpilot.com
Put a bet on Lewis Hamilton to win the Brazilian F1 race, as half the world know he won, but these charlatans settle the bet as a loss. Almost 48 hours later I’m still being told that it is being investigated by the sports team, some sports team they must have not knowing the result of one of the biggest sporting events of the weekend. Avoid this company!
Put a bet on Lewis Hamilton to win the Brazilian F1 race, as half the world know he won, but these charlatans settle the bet as a loss. Almost 48 hours later I’m still being told that it is being investigated by the sports team, some sports team they must have not knowing the result of one of the biggest sporting events of the weekend. Avoid this company!
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Katie
16 November 2021
Comment from uk.trustpilot.com
Waiting for my complaint to be resolved over a week so far
Waiting for my complaint to be resolved over a week so far
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Michael
16 November 2021
Comment from uk.trustpilot.com
I never leave reviews usually but Im so frustrated with the company. I placed a bet and received 2 free bets which all went smoothly. When placing the 2 free bets I found a team I fancied to win and as it was a good price I put both free bets on this team, which won. I was contacted a short time later saying that I had breached the terms and conditions by placing both bets on the same result. As this was against terms and conditions the bet and winnings were voided, which is understandable but was a totally honest mistake. I contacted the company to explain and accepted that as I breached the terms and conditions then the bet should be voided. As this was a genuine mistake however I asked if the free bets could be reinstated but they informed me this would not be done and am now banned from receiving any further bonuses or promotions. As I said previously this really was a genuine mistake and if I had bet on 2 opposite outcomes so that one of the bets would win then I would understand being banned from receiving further bonuses.As much as this is frustrating for me I suppose I am also writing the review so that people are aware and take note of the terms and conditions within these bonuses.
I never leave reviews usually but Im so frustrated with the company. I placed a bet and received 2 free bets which all went smoothly. When placing the 2 free bets I found a team I fancied to win and as it was a good price I put both free bets on this team, which won. I was contacted a short time later saying that I had breached the terms and conditions by placing both bets on the same result. As this was against terms and conditions the bet and winnings were voided, which is understandable but was a totally honest mistake. I contacted the company to explain and accepted that as I breached the terms and conditions then the bet should be voided. As this was a genuine mistake however I asked if the free bets could be reinstated but they informed me this would not be done and am now banned from receiving any further bonuses or promotions. As I said previously this really was a genuine mistake and if I had bet on 2 opposite outcomes so that one of the bets would win then I would understand being banned from receiving further bonuses.As much as this is frustrating for me I suppose I am also writing the review so that people are aware and take note of the terms and conditions within these bonuses.
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Andrea Leighton
15 November 2021
Comment from uk.trustpilot.com
This is the WORSE slots site on the market hands down. DO NOT GIVE THEM YOUR MONEY. nothing but dead spins and bonuses under 10x constantly. Absolutely disgusting. £90 gone in 11mins there on mostly 50p stakes.
This is the WORSE slots site on the market hands down. DO NOT GIVE THEM YOUR MONEY. nothing but dead spins and bonuses under 10x constantly. Absolutely disgusting. £90 gone in 11mins there on mostly 50p stakes.
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Ismail patel
15 November 2021
Comment from uk.trustpilot.com
So firstly i have a disability,i suffer from severe anxiety/trauma aswell as adhd,bipolar disorder and asthma. I've never worked for a more racist company where white people get more advantage over ethnic minorities I can truly confirm that the shop in ossett west Yorkshire is totally racist there is a female manager along with other csm's that are racist.suspended for no apparent reason other than lending some money to a mate and I was accused of soliciting to 3rd party betting,bs!interviewed in such a bad manner by that racist manager that i ended up on long term sick leave.a lot of my customers have now left coral and prefer to go into BetFred and William hill which is on the high street where I used to work at coral,a total joke and heartache,occupational health team were very helpful whilst I was sick but i ended up resigning as they wanted me to attend the same meeting and I couldnt bear going through that again due to my illnessapart from that I can't say anything good about the company only one thing my manager in the batley is ACE,she is the best manager in the world apart from her everyone else can go stick it where the sun doesnt shine
So firstly i have a disability,i suffer from severe anxiety/trauma aswell as adhd,bipolar disorder and asthma. I’ve never worked for a more racist company where white people get more advantage over ethnic minorities I can truly confirm that the shop in ossett west Yorkshire is totally racist there is a female manager along with other csm’s that are racist.suspended for no apparent reason other than lending some money to a mate and I was accused of soliciting to 3rd party betting,bs!interviewed in such a bad manner by that racist manager that i ended up on long term sick leave.a lot of my customers have now left coral and prefer to go into BetFred and William hill which is on the high street where I used to work at coral,a total joke and heartache,occupational health team were very helpful whilst I was sick but i ended up resigning as they wanted me to attend the same meeting and I couldnt bear going through that again due to my illnessapart from that I can’t say anything good about the company only one thing my manager in the batley is ACE,she is the best manager in the world apart from her everyone else can go stick it where the sun doesnt shine
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customer
15 November 2021
Comment from uk.trustpilot.com
Fair bookie, never had any issues. Wish they'd offer welcome bonuses with less wagering though.
Fair bookie, never had any issues. Wish they’d offer welcome bonuses with less wagering though.
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Danny Cladd
15 November 2021
Comment from uk.trustpilot.com
1 star is still far to many, absolute thieves, if in the rare chance you do win anything, be sure when you play again it will take everything and some straight back off you and then will be an age until you remotely have a chance of winning again any time soon, last £100 I have put on, just spins through, even if you call their customer care, you are told a script of how they are "fair and honest" which is really not the case, if it gave you a game and let you have a little and took a little and you decided to gamble it and lose, then fair enough, but when your not even given a game and you just watch your money spin through....that is not fair and the script they give you just shows they are not honest, even if its their fault i.e a technical problem, I had spent £60..spun through, game kept crashing. I was told there was an error on the site, so I should of got my money back, but was offered £3 bonus to use on the faulty site ?. I work in the industry and can say in 10 years in the business, I have never seen a company where customers just lose and aren't given a game as much as you do with this site. Disgraceful...should be shut down, I hope the gambling commission check the reviews, not a single good one and shows they should be investigated.
1 star is still far to many, absolute thieves, if in the rare chance you do win anything, be sure when you play again it will take everything and some straight back off you and then will be an age until you remotely have a chance of winning again any time soon, last £100 I have put on, just spins through, even if you call their customer care, you are told a script of how they are “fair and honest” which is really not the case, if it gave you a game and let you have a little and took a little and you decided to gamble it and lose, then fair enough, but when your not even given a game and you just watch your money spin through….that is not fair and the script they give you just shows they are not honest, even if its their fault i.e a technical problem, I had spent £60..spun through, game kept crashing. I was told there was an error on the site, so I should of got my money back, but was offered £3 bonus to use on the faulty site ?. I work in the industry and can say in 10 years in the business, I have never seen a company where customers just lose and aren’t given a game as much as you do with this site. Disgraceful…should be shut down, I hope the gambling commission check the reviews, not a single good one and shows they should be investigated.
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paul gellatly
15 November 2021
Comment from uk.trustpilot.com
Diabolical and most fixed casino site out there! Believe me they will rob you, play cards your win two Bob hands but be robbed otherwise, if house gets ace in blackjack it must turn picture with it 95% of time! You get ace and see what you get, absolutely nothing! Fixed as hell
Diabolical and most fixed casino site out there! Believe me they will rob you, play cards your win two Bob hands but be robbed otherwise, if house gets ace in blackjack it must turn picture with it 95% of time! You get ace and see what you get, absolutely nothing! Fixed as hell
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Steve Dubois
15 November 2021
Comment from uk.trustpilot.com
Betway stole my winnings. I tried to withdraw my account. Received an email stating they couldn’t process my funds. Tried to contact customer services and email and live chat shut down. I left a bad review and someone contacted 4 days later from the UK. Said they would look into the matter and would call me back 2 hours later. It’s been 2 weeks now. I checked my account and they deleted my withdrawal so there isn’t a record of it. It’s a 100 percent scam.
Betway stole my winnings. I tried to withdraw my account. Received an email stating they couldn’t process my funds. Tried to contact customer services and email and live chat shut down. I left a bad review and someone contacted 4 days later from the UK. Said they would look into the matter and would call me back 2 hours later. It’s been 2 weeks now. I checked my account and they deleted my withdrawal so there isn’t a record of it. It’s a 100 percent scam.
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Green Tips
15 November 2021
Comment from uk.trustpilot.com
Money robbing c**ts. Avoid at all costs
Money robbing c**ts. Avoid at all costs
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Andreas
15 November 2021
Comment from uk.trustpilot.com
Wow such a poor rate ... it’s disgusting the way they treat clients - but the government is in there favour let’s the casino cartel get away with murder
Wow such a poor rate … it’s disgusting the way they treat clients – but the government is in there favour let’s the casino cartel get away with murder
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Giovanni
14 November 2021
Comment from uk.trustpilot.com
Scam. Impossible to withdraw. They keep saying there are errors and return it to your account. Totally fraudulent website.
Scam. Impossible to withdraw. They keep saying there are errors and return it to your account. Totally fraudulent website.
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dival l
14 November 2021
Comment from uk.trustpilot.com
If you win big amount in betway.Betway immediately locks your verified account although you have been using Betway account for more than 2 years.What they actually do?1.They seek source of funds.2.source of wealth details also is asked if you win more than 20000 USD.Remember one thing folks why they don't Seek these details when you open an account with them on day1 ? These are all traps designed for customers.Betway will use them for their benefits when you win Big.3.If you are continuously loosing they have no issues and no source document asked.If you win big they immediately lock verified accounts.4.Remember folks they don't allow you to withdraw your balance also.If you have account with other bookies and it's verified account other bookies allow you to withdraw.I understand source of fund is required why are they not collecting on day 1 of opening account.4.Betway customer service sucks.I don't think they have a system in place. the promotions are not transparent.They have various promotions like mega draws jackpot amount.
If you win big amount in betway.Betway immediately locks your verified account although you have been using Betway account for more than 2 years.What they actually do?1.They seek source of funds.2.source of wealth details also is asked if you win more than 20000 USD.Remember one thing folks why they don’t Seek these details when you open an account with them on day1 ? These are all traps designed for customers.Betway will use them for their benefits when you win Big.3.If you are continuously loosing they have no issues and no source document asked.If you win big they immediately lock verified accounts.4.Remember folks they don’t allow you to withdraw your balance also.If you have account with other bookies and it’s verified account other bookies allow you to withdraw.I understand source of fund is required why are they not collecting on day 1 of opening account.4.Betway customer service sucks.I don’t think they have a system in place. the promotions are not transparent.They have various promotions like mega draws jackpot amount.
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Jason
14 November 2021
Comment from uk.trustpilot.com
Best company around 10/10
Best company around 10/10
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Jake
14 November 2021
Comment from uk.trustpilot.com
You delete bad reviews even when they are genuineThis review has been removed. 10bet UK flagged this review because it breaches Trustpilot’s Guidelines for Reviewers.What you really mean is that I had the audacity to give you a 1 star rating and that wont be tolerated, the truth isn't acceptable to you on here. Five star reviews only it seems, everything else gets reported as fake so its removed
You delete bad reviews even when they are genuineThis review has been removed. 10bet UK flagged this review because it breaches Trustpilot’s Guidelines for Reviewers.What you really mean is that I had the audacity to give you a 1 star rating and that wont be tolerated, the truth isn’t acceptable to you on here. Five star reviews only it seems, everything else gets reported as fake so its removed
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Jake
14 November 2021
Comment from uk.trustpilot.com
Twice now they have refused to give me the free bet they told me was available if i followed the link, each time they have claimed it was for the previous day. Rather than credit it they have been stubborn, rude and not given it.That's fine I am betting elsewhere anyways yet they still keep sending me these free offers, why bother?they don't honour them anywayAs for the 5 star review below, as far as i can see people aren't complaining because they're "loosing" do you mean losing? They are complaining about not honouring offers in my case and not paying out winnings in their case. Nobody is complaining about "loosing"
Twice now they have refused to give me the free bet they told me was available if i followed the link, each time they have claimed it was for the previous day. Rather than credit it they have been stubborn, rude and not given it.That’s fine I am betting elsewhere anyways yet they still keep sending me these free offers, why bother?they don’t honour them anywayAs for the 5 star review below, as far as i can see people aren’t complaining because they’re “loosing” do you mean losing? They are complaining about not honouring offers in my case and not paying out winnings in their case. Nobody is complaining about “loosing”
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David Thompson murray
14 November 2021
Comment from uk.trustpilot.com
Opend account deposited £100 for welcome bonus they said it was declined bank told me it wasn't they have taken my money and told me due to the nature of my business my account is closed absolute scum bags took my money and kicked me of site cannot believe this opend fraud case with bank disgusting company avoid like plague honestly worst experience I've had with a betting company so many similar stories on internet don't no how these scum bags get away with it AVOID
Opend account deposited £100 for welcome bonus they said it was declined bank told me it wasn’t they have taken my money and told me due to the nature of my business my account is closed absolute scum bags took my money and kicked me of site cannot believe this opend fraud case with bank disgusting company avoid like plague honestly worst experience I’ve had with a betting company so many similar stories on internet don’t no how these scum bags get away with it AVOID
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David Bailey
14 November 2021
Comment from uk.trustpilot.com
very good customer service withdrawals are processed instantly
very good customer service withdrawals are processed instantly
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Debbie
14 November 2021
Comment from uk.trustpilot.com
Won money thursday and requested to withdraw winnings . Nothing happening , emailed support , got message back that apparently they don’t monitor emails sent to support anymore , worst service i have had from any betting firmUpdate they have paid out some of my winnings .
Won money thursday and requested to withdraw winnings . Nothing happening , emailed support , got message back that apparently they don’t monitor emails sent to support anymore , worst service i have had from any betting firmUpdate they have paid out some of my winnings .
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Rach
14 November 2021
Comment from uk.trustpilot.com
Absolutely disgraceful. Let me deposit no problem and also withdraw an initial 50 pounds but when I won a few more bets and went to make my second withdrawal magically my account was suspended. I contacted them and they said I had to send a ridiculous amount of info and documents in for verification. I finally caved and did this today and have sent 2 different copies of my documents that they claim have all been blurry and cropped and they can’t read them. Everyone photo is perfectly legible and complying with their requirements. Given up at the point PLEASE don’t considering joining .*update* refusing to accept any letters with my address and name and dated within 3 months. Saying they need a bank statement. I don’t get bank statements! No personal response just automated every time. Stealing from me basically.
Absolutely disgraceful. Let me deposit no problem and also withdraw an initial 50 pounds but when I won a few more bets and went to make my second withdrawal magically my account was suspended. I contacted them and they said I had to send a ridiculous amount of info and documents in for verification. I finally caved and did this today and have sent 2 different copies of my documents that they claim have all been blurry and cropped and they can’t read them. Everyone photo is perfectly legible and complying with their requirements. Given up at the point PLEASE don’t considering joining .*update* refusing to accept any letters with my address and name and dated within 3 months. Saying they need a bank statement. I don’t get bank statements! No personal response just automated every time. Stealing from me basically.
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Nikhil Gupta
14 November 2021
Comment from uk.trustpilot.com
Dear betway team,, my money has been refunded 4 days ago... thanx alot for ur concern.. But from last 3 days am facing new type of problem,, every now and then my account is showing " Your account is currently locked. Please contact customer support". Due to this am not able to log into my account.. This will last for 4 to 5 hours.. Pls look into and resolve this problem asap..
Dear betway team,, my money has been refunded 4 days ago… thanx alot for ur concern.. But from last 3 days am facing new type of problem,, every now and then my account is showing ” Your account is currently locked. Please contact customer support”. Due to this am not able to log into my account.. This will last for 4 to 5 hours.. Pls look into and resolve this problem asap..
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john
14 November 2021
Comment from uk.trustpilot.com
Are they going bankrupt? Honestly what is going on with this horrendous company? Games are beyond a joke would be funny if they wernt ripping off vulnerable customers with their terrible shop and online games. Surely one day a proper regulator will investigate this company and many others
Are they going bankrupt? Honestly what is going on with this horrendous company? Games are beyond a joke would be funny if they wernt ripping off vulnerable customers with their terrible shop and online games. Surely one day a proper regulator will investigate this company and many others
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michael
14 November 2021
Comment from uk.trustpilot.com
WH is slowly, but surely on the decline. Over the past few weeks, I have experienced the following: 1. Interruptions during live streaming of dog/horse racing - effectively missing the race(s) I’ve wagered on2. Winning bets voided because they were placed after scheduled off time 3. Opting into daily promotions only to find that the “free bets” weren’t always applied automatically - meaning I had to waste more time chasing this up through live chat4. Extremely poor customer service when contacting WH through live chat. The initial Will robot is a joke and the service agents leave a lot to be desired. Very little compassion/sympathy on display and it’s almost as if they could’ve give a hoot. All in all, an extremely sad state of affairs. WH are a million miles behind some of the leading lights in the industry. Needless to say, although a loyal and frequent customer, I don’t feel valued and will be leaving for pastures new. If WH don’t care, why should I??? Their loss!!!
WH is slowly, but surely on the decline. Over the past few weeks, I have experienced the following: 1. Interruptions during live streaming of dog/horse racing – effectively missing the race(s) I’ve wagered on2. Winning bets voided because they were placed after scheduled off time 3. Opting into daily promotions only to find that the “free bets” weren’t always applied automatically – meaning I had to waste more time chasing this up through live chat4. Extremely poor customer service when contacting WH through live chat. The initial Will robot is a joke and the service agents leave a lot to be desired. Very little compassion/sympathy on display and it’s almost as if they could’ve give a hoot. All in all, an extremely sad state of affairs. WH are a million miles behind some of the leading lights in the industry. Needless to say, although a loyal and frequent customer, I don’t feel valued and will be leaving for pastures new. If WH don’t care, why should I??? Their loss!!!
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customer
13 November 2021
Comment from uk.trustpilot.com
Superb service
Superb service
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Consumer
13 November 2021
Comment from uk.trustpilot.com
Really helpful & sorted my issue out straightaway.
Really helpful & sorted my issue out straightaway.
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Sue
13 November 2021
Comment from uk.trustpilot.com
Everything everyone have written about these criminals are COMPLETELY TRUE. If you ever had the chance of winning anything in the donkeys of years you are with them. Be prepared to never ever win again. All they do is take your money without ever giving a bonus. And recently they have fixed the games to not give a single bonus. I have been playing for 1 month. I played the exact same games I normally play. And not a single bonus on ANY games at all. Instead when the bonus are about to come.you get the same thing on ALL the games 'server not responding'. Completely fixed. £100 on 5 different slots games on 20p spins (£500 total spend) and NOT A SINLGE BONUS any game at all, complete scammers.They should be reported.
Everything everyone have written about these criminals are COMPLETELY TRUE. If you ever had the chance of winning anything in the donkeys of years you are with them. Be prepared to never ever win again. All they do is take your money without ever giving a bonus. And recently they have fixed the games to not give a single bonus. I have been playing for 1 month. I played the exact same games I normally play. And not a single bonus on ANY games at all. Instead when the bonus are about to come.you get the same thing on ALL the games ‘server not responding’. Completely fixed. £100 on 5 different slots games on 20p spins (£500 total spend) and NOT A SINLGE BONUS any game at all, complete scammers.They should be reported.
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Jay Jay
13 November 2021
Comment from uk.trustpilot.com
All liabilities are managed by The Trading Team, this is their decision. Customer Services have no input or view into how they manage their risk. If you have any brain cells then use them to join a different bookmakers. Toals are the worst. they very rarely have the footy matches you want to bet on. they also take a long time to place bets and too often you don't get to bet the amount you want. say you want to put £20 on a team to come back and win and they will say max bet for this market is £5.33 and this will only get lower and lower as the market will keep changing as it takes them so long to place bets. never had a free bet in over 2 years with toals. no live chat or phone number and never compensate you for their mistakes
All liabilities are managed by The Trading Team, this is their decision. Customer Services have no input or view into how they manage their risk. If you have any brain cells then use them to join a different bookmakers. Toals are the worst. they very rarely have the footy matches you want to bet on. they also take a long time to place bets and too often you don’t get to bet the amount you want. say you want to put £20 on a team to come back and win and they will say max bet for this market is £5.33 and this will only get lower and lower as the market will keep changing as it takes them so long to place bets. never had a free bet in over 2 years with toals. no live chat or phone number and never compensate you for their mistakes
Reply
PR patel
13 November 2021
Comment from uk.trustpilot.com
people who own that involves in cmiminal activitys in europe .please dont play its scam.
people who own that involves in cmiminal activitys in europe .please dont play its scam.
Reply
Cecil Morrison
13 November 2021
Comment from uk.trustpilot.com
Betway has a good sportsbook… but im pretty sure the casino slot section is nothing but a ripoff . If you plan on losing money , play the slot section if you must. But trust me, you wont win. Its a guarantee. Stick to the sportsbook and cash out from there. The slot section has and always will be the ripoff section of this site. Slot Players beware.
Betway has a good sportsbook… but im pretty sure the casino slot section is nothing but a ripoff . If you plan on losing money , play the slot section if you must. But trust me, you wont win. Its a guarantee. Stick to the sportsbook and cash out from there. The slot section has and always will be the ripoff section of this site. Slot Players beware.
Reply
Dan Eastwood
13 November 2021
Comment from uk.trustpilot.com
Incredibly slow, comparing to Ladbrokes Williamhill Betway. The layout is confusing and your football category is hidden, finding the right competition is tricky. I do not recommend this one unfortunately.
Incredibly slow, comparing to Ladbrokes Williamhill Betway. The layout is confusing and your football category is hidden, finding the right competition is tricky. I do not recommend this one unfortunately.
Reply
Scott Brown
13 November 2021
Comment from uk.trustpilot.com
Wrong scores please do not trust williamhill online betting had a bet yesterday they out wrong scores up placed bet changed it back to proper score my player was losing they had him winning before i placed bet they took no response ability for this and blamed the customer robbing money off u and conning customers with falseScores
Wrong scores please do not trust williamhill online betting had a bet yesterday they out wrong scores up placed bet changed it back to proper score my player was losing they had him winning before i placed bet they took no response ability for this and blamed the customer robbing money off u and conning customers with falseScores
Reply
Ben Anderson
12 November 2021
Comment from uk.trustpilot.com
please stay away from this site if you dont want to be robbed - fobbed me off for 2 months and came back saying there was no win - screenshots provided etc - LOW LIFES
please stay away from this site if you dont want to be robbed – fobbed me off for 2 months and came back saying there was no win – screenshots provided etc – LOW LIFES
Reply
Chris
12 November 2021
Comment from uk.trustpilot.com
Just warning people to stay well clear of them. I am loyal customer and just takes and takes with no game play whatsoever they also own Mecca bingo casino also which is really bad too
Just warning people to stay well clear of them. I am loyal customer and just takes and takes with no game play whatsoever they also own Mecca bingo casino also which is really bad too
Reply
Stevirobbo
17 November 2021
Comment from uk.trustpilot.com
I only gave this company one star because honestly I couldn't give zero. The online casino is a joke and if you just want to waste your time spending money with no returns play on this casino. They consistently play you by making you wait for any bonus's for at least half your waged money then give you bonus's for next to nothing an example of this is.... Start £100 you start playing and might get a £4 to £5 win (play with £1 a spin) you get a lot of little 6p or 20p or 50p wins which are all losses but it feeds you the fact they are wins (they go towards your win count) and when you get down to nearly 33% of your balance they give you a bonus and it pays you say between £1 and £35 most times on the very rare occasion it might pay you £60 I am basing this on multiple games like book of dead , legacy of dead, king kong cash etc the popular games. then it just dead spins out time after time this happened in the 2 months I investigated this site. So don't waste your time or money on this casino there are better ones out there and since they took away the auto spins on all sites it has just gone crazy bad with no wins in over two months on this site, but the computer algorithms will show £1.60 bonus's as you got a bonus and I will tell you this I got 2 bonuses on the run where it paid zero amount (piggy bank bills) and it took over £100 to get them which some people might say well that's gambling... no that's ripping people off. They should pay minimum amounts for bonus's and make it fair time to get them otherwise what is the point in getting bonus's which is what people play for. Take my advice people and stay away from this site and ladbrokes as they are the same online company paying you winnings and taking your money. This is a scam online by these company's so you have been warned and I hope the gambling commission investigates them properly.
I only gave this company one star because honestly I couldn’t give zero. The online casino is a joke and if you just want to waste your time spending money with no returns play on this casino. They consistently play you by making you wait for any bonus’s for at least half your waged money then give you bonus’s for next to nothing an example of this is…. Start £100 you start playing and might get a £4 to £5 win (play with £1 a spin) you get a lot of little 6p or 20p or 50p wins which are all losses but it feeds you the fact they are wins (they go towards your win count) and when you get down to nearly 33% of your balance they give you a bonus and it pays you say between £1 and £35 most times on the very rare occasion it might pay you £60 I am basing this on multiple games like book of dead , legacy of dead, king kong cash etc the popular games. then it just dead spins out time after time this happened in the 2 months I investigated this site. So don’t waste your time or money on this casino there are better ones out there and since they took away the auto spins on all sites it has just gone crazy bad with no wins in over two months on this site, but the computer algorithms will show £1.60 bonus’s as you got a bonus and I will tell you this I got 2 bonuses on the run where it paid zero amount (piggy bank bills) and it took over £100 to get them which some people might say well that’s gambling… no that’s ripping people off. They should pay minimum amounts for bonus’s and make it fair time to get them otherwise what is the point in getting bonus’s which is what people play for. Take my advice people and stay away from this site and ladbrokes as they are the same online company paying you winnings and taking your money. This is a scam online by these company’s so you have been warned and I hope the gambling commission investigates them properly.