SkyBet PLAYER REVIEWS(1729)
Adrian
28 July 2021
Comment from uk.trustpilot.com
Good afternoon Graham, If we understand you correctly – SkyBest doesn’t want to release the monies from your account. Our barristers can help you – please send all the information to thisisgambling We are helping with 8 open cases against SkyBet. Please note, courts are very slow these days, and this will take time. Our experience – Court is the only way in cases like these. Best wishes, TIG team
Jo Kemp
28 July 2021
Comment from uk.trustpilot.com
My first experience of a betting app. They are thieving operators. I am used to going to a race and betting on course and never had an issue. £30 of free bets (£10 a pop) but cannot use them. They only use the funds you deposit... And I know I clicked on EW but both bets came up as to win. Both races I bet on I chose a horse which was placed. (I would rather win a little than nothing!) Avoid like the plague - they are cheats.
Antonio Levi
27 July 2021
Comment from uk.trustpilot.com
terrible company they take your money from you but when it comes to withdrawing your money they suspend your account and make you jump through hoops sending them all sorts if ID. If you do send them your ID they then ignore your emails avoid at all costs they owe me money but suspend me for no reason. They are thief's and 2ill steal your money aswell I recommend you use betfair over this joke of a company
eddie kelly
25 July 2021
Comment from uk.trustpilot.com
I've used this online bookmaker for about 5 years. Really pleased in general but there are times when they just will not settle a bet. I go on another site at nights for american racing as the 'late shift' just don't settle bets. Been waiting over an hour for a bet to settle. Unacceptable!
hypnoman321
25 July 2021
Comment from uk.trustpilot.com
Dirty thief's done me twice out of £400 and £10 scaming you out of your winnings disgusting
George Green
22 July 2021
Comment from uk.trustpilot.com
Don't let this shower of scavengers steal your money!.. Their TV advert states Bet Better, yet they short change you whenever they please. I place a £7 win bet on Myboymax 3:45 Yarmouth 22 July 2021. At the time the price was 6/1 and Sky Bet say best ofds guaranteed. It won at 9/1 so I should have won £70 No! I got £49 the return at 6/1 There excuse was it was an enhanced place race. What a shower off pisspots 😡 Every other Bookie I know also have enhanced places in some races, and payout on the Officia SP 9/1 Theyve ripped me off before with their so called Free bets. Not any more you dlimey Morons! Im taking you to Arbitration. And having your thieving ways stopped on e and for all!!
PD
19 July 2021
Comment from uk.trustpilot.com
Under over price boosts very misleading - back over 180 runs in T20 International, only to be settled as a loser, told me i backed unders. this aint fair and is very misleading. "++++180 or under boosted"" against any trade descriptions act, surely.
芽衣
18 July 2021
Comment from uk.trustpilot.com
I made an account to make a single bet. First time betting in my life. I put £20 in, won my bet, and now they've locked my account for "security reasons", and are demanding a bookshelf worth of identity documents from me to regain access. These people are thieving scum. Stay away.
Gary
17 July 2021
Comment from uk.trustpilot.com
Placed a bet on the horses. Once bet placed potential winnings dropped from £400+ down to £4.64 even though all horses were still running. If one had dropped out I'd understand. Put the same bet on again when I realised and now I can win £616
Hollie
16 July 2021
Comment from uk.trustpilot.com
skybet stole £300 deposit from a customer! thisisgambling.com have taken skybet to court and always post regular updates of the court cases and other real life stories from gambling world. if your money was also taken by skybet, dont let them get away with this, get in touch with thisisgambling.com!
mark windle
15 July 2021
Comment from uk.trustpilot.com
No stars if I could, opened my account yesterday, placed some bets, went on the app today to see how it was going . Account suspended, can’t phone them, live chat only, want me to send passports, driving license , utility bill, everything a scammer would want, don’t know if it’s genuine, never had this with William hill
j -
14 July 2021
Comment from uk.trustpilot.com
Stole £50 from me and refused to pay out on a bet I won, then closed my account permanently.
Robert Blackburn
13 July 2021
Comment from uk.trustpilot.com
I usually only bet on horses, but the site offers and promotes various other ways to gamble. I decided to have a flutter on roulette, only 3 days, not big amounts and didn't lose much but have had my account suspended for unusual activity. It's unusual activity to bet on a gambling site. It's unusual activity to try different games they offer and promote, ridiculous. Now I have to call them! The number provided has a recorded message telling you to use live chat, live chat tells you to call the number. Close my account and return my balance.
Carmen
13 July 2021
Comment from uk.trustpilot.com
All the promotions to do with free spins is a scam. Only use this site to make bets on things. Anything else to do with the site is a SCAM they also have poor customer service.
Dean Jenko
13 July 2021
Comment from uk.trustpilot.com
Played skybet monopoly I put £60 in got a bonus in my last £5 and won £2.48. During the bonus the game made a funny noise and i did not win a thing after that. Disgrace
Levi Eckert
12 July 2021
Comment from uk.trustpilot.com
Clicked a link on google that said I would win 200 free spins and also free £25 when signing up and putting £10 onto account and I never received it, spoke to chat service and they said that wrong honour for bets went on my account instead! So they couldn’t honour it!! I’ve betted over £150 in space of days and I don’t even bet I use slots. It’s a scam don’t use it
Jim B
10 July 2021
Comment from uk.trustpilot.com
After being a customer for over a year, I was suddenly excluded from offers without any email or notification. I was betting all week and being advertised offers without any way of knowing this. This is terrible practice, I was risking my money without being told that my terms had been changed. I was being advertised offers which I was excluded from and then trying to qualify for them. Skybet have profited from misleading me in this way. That sounds illegal to me, I'll be looking into the issue. Support chat refused to say why I had been excluded and admitted that I was not contacted regarding the issue. A company the size of Skybet should operate with honesty and transparency. In this case they have acted incredibly shadily and I would certainly have spent less money with them this week had I actually known I was excluded from the offers I was taking part in.
Luke Hurworth
07 July 2021
Comment from uk.trustpilot.com
Robs your money even if you win do not buy this app. Fruad
Gregory Narey
07 July 2021
Comment from uk.trustpilot.com
Placed a bet on a football game . Apparently the bet ends after 90 minutes . Extra time is not included. I bet on a match result, not on how long the match would last. Thieves.
Whats a RELiC ?
06 July 2021
Comment from uk.trustpilot.com
Discrace , only signed up and placed bet on promotion bet £5 and get ? 20 odd free bet... Never happened wrote multiple emails ... No reply... Don't sign up with them
Krpan Fabio
04 July 2021
Comment from uk.trustpilot.com
They’re a very bad company, they stole my money after withdrawal I never had my money on my account, still chasing ghosts .
SC
04 July 2021
Comment from uk.trustpilot.com
So, last night I qualified for the free £5 weekly skybet offer and the app showed that I had qualified but all of a sudden the free bet disappeared. I contacted skybet today asking why this happened and was told I'd cashed out a bet. The only bet that was cashed out was the Harry Maguire winning bet. I could not have won anymore or lost anymore on that bet so I did cash it out. The winnings were the winnings on that bet. I explained this on skybets twitter but again I was told because I'd cashed out the bet I had not qualified for the £5 free bet. Please be aware of this. I'll be closing my skybet account shortly.
Charlie Fitt
28 June 2021
Comment from uk.trustpilot.com
Like most bookies Skybet do the same , although I did think up to this point they were better. After a big 2k win off a horse yesterday I found today I had been stake restricted, no explanation given except it was a decision by the trading team yadda yadda They would be quite happy to take someones money whom was on a losing streak but don't like when you win. Why even open this type of business then? Quite frankly I believe it's legally grey as it does border on discrimination, can you imagine a restaurant refusing to serve someone x amount of food or tesco saying you can't buy as much as shopping as someone else. You either treat all your customers equally or you shut down. Hopefully Parliament will be applying more scrutiny on bookmakers in the coming years.
j -
26 June 2021
Comment from uk.trustpilot.com
FRAUDULENT WEBSITE - They should all be locked up. I placed a bet and It came in, meaning I won, but they won't pay out as it says 'within the 90 min' ...when I was placing the bet it did not say anywhere that it was within the 90 min, they conceal their rules elsewhere within the website, this is how they con so many people daily out of their money, this is FRAUD
Scott
26 June 2021
Comment from uk.trustpilot.com
Never ever ever use this site they closed my account wothout any warnijg or email confirmation i was due a free bet and when i asked for it they said no and then went to log back on and they clised my account aboid at all Measure con artist of a company pleasee be very awwre not to use this i have tried to sort it out but they are bery arrogant woth there responses worst customer service in history please avoid and spread the word
B. C
25 June 2021
Comment from uk.trustpilot.com
Disgusting service, they don't let me withdraw the money, every time I want to withdraw they suspend my account. Worst service I received by far, I had my account suspended for two weeks and nothing happened, don't use it, please.
Jasmine
24 June 2021
Comment from uk.trustpilot.com
if Skybet wont let you withdraw or access your money, contact thisisgambling.com ASAP!! it is illegal for them to withhold your money and they would not keep getting away with this! thisisgambling.com currently have an open court case against them and are willing to help those customers who's money was stolen!
Stuart Jones
23 June 2021
Comment from uk.trustpilot.com
Awful experience. Tried to cash out a bet but was not available because they lost connection to the game - or so they say. Following a complaint got a really rude reply. Live chat was also rude and did not pay any attention to what I was writing. App now deleted, will never use again. Definitely a company to avoid.
Aran LeThiul
22 June 2021
Comment from uk.trustpilot.com
I have used Skybet for a large number of years and cannot understand why they are given such a low rating here. I have read some of the reviews and it seems people have had individual problems but I have never had an issue. It is the most user friendly gambling website I have used and they have very regular promotions, much more so than other bookmakers I have seen. Only reason I don't give them 5 stars is the customer service could be better and somewhat more polite.
ivan polokov
22 June 2021
Comment from uk.trustpilot.com
sky bet is STEALING customers money!! gambling commission is doing nothing to help users get their stolen money back! it is gambling commissions job to prevent crime, so why is sky bet getting away with stealing thousands every single day!! thisisgambling.com seem to be the only company speaking about this issue and the only company that's actually trying to help customers!! dont trust sky bet they will steal your money!!!
andrew cockayne
21 June 2021
Comment from uk.trustpilot.com
Done an in play bet of football it was 1 0 at 37 mins placed 5.00 on 1.5 at 4.1 when I place it said 41 minutes ..that was within 10 seconds of placing bet ...that's cheating big time avoid them they are way ahead in time
Axel Rees
20 June 2021
Comment from uk.trustpilot.com
Shocking customer service!! Reported my account was emptied / hacked and their response was it was my IP address 😡😡 I’m sure that’s what hackers do. Lucky only a small amount but deleted the app immediately . Do not use
mike
20 June 2021
Comment from uk.trustpilot.com
it is nothing short of appalling, they are very rude when replying back to you on live chat no matter the query. I won a lump some of money and it didn't pay out on the slot. the dont give a monkeys about you, they just want your hard earned cash. keep it in your pocket. end of. if you look down the page you will see all hate them.
Mr John Nelson
17 June 2021
Comment from uk.trustpilot.com
I would not recommend this betting company to my friends. My view has changed through the pandemic as Skybet have "moved the goalposts" to give them a bigger advantage. For instance, their best odds in horse racing. Now they do not offer best odds on extra place races. Today, 17th June @ Royal Ascot there are 7 races and 5 are extra place races.... someone has done the math and offering an extra place or two must give them a bigger advantage than paying best odds on that race. As if they dont make enough money. Bring back best odds on all races. Thats what attracted me to Skybet in the first place. I think I will take my money elsewhere..
Christopher McDermott
16 June 2021
Comment from uk.trustpilot.com
All the suggested bets where terrible at euro 2020's don't use suggested bets as they are proven not accurate. Use the promotional offers you might win off. Terrible gambling app.
martin
16 June 2021
Comment from uk.trustpilot.com
Rubbish!! Backed a horse at royal ascot , 11/2.... ended up 15/2 paid 11/2 . Account closed.
Man
12 June 2021
Comment from uk.trustpilot.com
Have decided not to honour a recent offer by refusing to pay out customers on Bale having a shot on target against Switzerland. If you can't trust a bookmaker to pay out in the event of you winning your bet what's the point in placing a bet with them?
Kieran Healy
10 June 2021
Comment from uk.trustpilot.com
So I played on sky casino yesterday and as I come to expect win some lose some not with sky I lost over £1300 without a bonus pay that's not the problem I go in today in an effort to maybe get a wee bit back and security have suspended the account with no Emil no reason no question asked I'm taking this to the commission this crowd are a law onto themselves and cheats .. I take my oil on all the sites I play on but to suspend without a reason ..I'd appreciate you answer me back I'm putting this everywhere I can
Terry Elliott
09 June 2021
Comment from uk.trustpilot.com
My account was hacked resulting money being taken from my bank account . Skybet response was very poor and refuse to accept any blame. Stay away from them .
clar
08 June 2021
Comment from uk.trustpilot.com
before I start I actually rate skys sports betting as 1 of the best, BUT over the space of 1 week I've spun nearly 2500 spins on 1 game (not all my own money, little wins here and there) and not landed a bonus once, 2500!!!!!!! that's absolutely disgusting. stick with sky for your sports betting but never, ever, ever play their slots.
Paul Bailey
07 June 2021
Comment from uk.trustpilot.com
they done everybody with these extra place races they took guarenteed odds away .your always losing money on the prices
paul c
07 June 2021
Comment from uk.trustpilot.com
The only good thing is faster withdrawals. Bad odds for sport and the games are very low RTP, one of the worst in fact.
Iain T Wolkowski
05 June 2021
Comment from uk.trustpilot.com
Paul Smedmor
05 June 2021
Comment from uk.trustpilot.com
flooded with extra place races with no value. Then extra place voids best odds gaurantee. Rule 4 yesterday 20p but sky was 40p and no one to answer questions why they took 20p more than EVERY OTHER bnookie...Accas or L15s they rip you off. First race NR so void and now down to a treble. Can you cash out your stake and replace the bet with another pick??? Nooooo its a cashout offer less than half your stake. Got to be the worst online bookie going and have left after just toooo many rip offs with no customer service available to query any of it.... Avoid
Paul
03 June 2021
Comment from uk.trustpilot.com
Bad bad you win on a bet like football or horse... then they take it all back on slots or routelet. Stay away from this site
Andrew Dare
02 June 2021
Comment from uk.trustpilot.com
Terrible best price guaranteed lol joke backed a horse in 7.50 at kempton won I took begrudgingly 13to 8 won at 7to4 paid 13to 8 needless to say deleted account on principle 3.5 on the exchange so I'm with betfair now bookmakers on borrowed time
Shannon
02 June 2021
Comment from uk.trustpilot.com
one of the worst betting companies ever! skybet is stealing money from people and no one is doing anything about it besides thisisgambling.com, the only decent company to try and help customers get their money back! STOP STEALING MONEY SKYBET
Bella R
27 May 2021
Comment from uk.trustpilot.com
Absolutely Discusting they have suspended my account for no reason or at least they said they don’t need to give me one they was fine taking the £4000 that I have lost with them and have now decided to just make a business decision to close my account how is this even legal or good practice from a company
Mark
27 May 2021
Comment from uk.trustpilot.com
Had a bet on a horse, he started running too far ahead of the rest so I decided to cash out when it popped up as an offer. I pressed ‘Cash Out for £15’ I then pressed ‘Confirm Cash Out’ button. After the race, no cash was paid out. Contacted SkyBet, was told that’s just bad luck that the cash out didn’t go through and “we will not be paying you out for your bet”. Outrageous, and it was only £15 - given how much I’ve given them over last 12 months I will never give them another penny. Never, Never, Never use SkyBet.....
LEE HATTON
30 July 2021
Comment from uk.trustpilot.com
Absolutely shocking company. I was on for a jackpot on deal or no deal with a no lose bonus. Spun the reels as I thought I may as well due to the no lose bonus I had just won, I lost the spin and it kicked me off! Contacted them straight away to complain and basically got told I was seeing things. If I didn't get a no lose bonus id have just taken the winnings I'd built up. Customer service no help whatsoever and screwing people out of winnings. It's safe to say I've closed my account and won't be returning. There's better companies out there. Paddy Power and ladbrookes apps are way better and I've never had an issue with them.
Absolutely shocking company. I was on for a jackpot on deal or no deal with a no lose bonus. Spun the reels as I thought I may as well due to the no lose bonus I had just won, I lost the spin and it kicked me off! Contacted them straight away to complain and basically got told I was seeing things. If I didn't get a no lose bonus id have just taken the winnings I'd built up. Customer service no help whatsoever and screwing people out of winnings. It's safe to say I've closed my account and won't be returning. There's better companies out there. Paddy Power and ladbrookes apps are way better and I've never had an issue with them.