SkyBet PLAYER REVIEWS(1734)
justin
25 February 2021
SCUMBET! tHESE CRIMINALS FROZE MY ACCOUND AND REFUSE TO RELEASE MY BALANCE WHICH IS IN THE THOUSANDS. IVE LIVE CHATTED THEM DAILY AND THEY PROMISE TO RING ME IN A COUPLE DAYS BUT DONT, THIS PROCESS HAS BEEN REPEATED FOR A MONTH. I DONT WANT TO HAVE THE ACCOUNT ANYMORE I JUST WANT MY MONEY.
bones
25 January 2021
Comment from uk.trustpilot.com
My first good review of a bookie Great offers great service, instant settlement and crediting. only way to improve would be a 2up early payout promo
justin
25 February 2021
FAKE REVIEW
mark
25 January 2021
Comment from uk.trustpilot.com
apparently the cards are random... but if is a blackjack game where you can bet on pairs hardly ever comes in.... you bet on a game where you can't bet on pairs they come in every other hand...ive seen 3 x perfect pairs on the run.....amazing.......
Craig Hollingsworth
20 January 2021
Comment from uk.trustpilot.com
Terrible service. Didn't pay out my bet which won. A proper cowboy company. How are these allowed to trade at all. Shamballs.
HHmummy
18 January 2021
Comment from uk.trustpilot.com
0 stars these crooks deserve. I’ve just close my account as it’s a total fix. Every roulette spin is on a number I don’t have anything on and every blackjack the dealer wins. How can the dealer always get 20 and constant 21. Thieves
Gavin Macleod
18 January 2021
Comment from uk.trustpilot.com
Avoid at all costs. Sky Bet are unethical and base their business on deceit, ill moral rules and have as much transparency as a brick wall. To add to their disgusting manner of operating they are completely incompetent and even when you win a bet (and they have been unable to worm their way out of paying out or reduce your odds from some hidden rule) they likely won’t pay out either. Resulting in you having to site in an online chat or other method for a prolonged period of time for their online chat staff to describe their business as ‘having a shocker’ amongst other blasé comments. Honestly there are so many betting sites out their now who let’s be honest aren’t the most ethical, but it is the industry they thrive in, who are much more competent and transparent.
charlie prendergast
18 January 2021
Comment from uk.trustpilot.com
Would give 0 if possible. Astounded that Jeff Stelling is prepared to have any association with this bunch of crooks. EVERY single time I place a bet on the correct score of a football match, if I try to cash out, they ALWAYS seem to suspend the bet. On 3 seperate occasions this has happened, only for a goal to be scored soon after and then surprise surprise I have lost my bet ! When you deposit money it is immediate, when you try and withdraw 🙄 they make it borderline impossible, with ‘can’t connect right now’ and other delay tactics to keep your money with them. Even then, when you finally get the withdrawal done it takes up to a WEEK before you receive your funds!! I am in no way a sore loser, I can simply recognise a cheat & a scammer when I see one and SkyBet, that is you !! When you contact their customer services to discuss your issue, they just don’t want to know. You are treated with disdain and arrogance. Biggest mistake you EVER make is downloading their app. May I suggest to all who read this that there a far fairer and more honest companies out there such as Betfair & Bet365 that deserve your bets !!
stephen whitfield
18 January 2021
Comment from uk.trustpilot.com
This is an important message to everyone with a sky bet account. Do not play their online scratchcards, slots or live games. They are a waste of money. All they do is take your money and give a little back and then take it all back again. It is an endless cycle. You are not going to win big money playing these games, it is all false advertising. All the games are controlled by computers. Even the live games. Do not fall prey to this liberty taking company. Be smart people and think twice before you use this company again. If you really want to have money in the future, the best way is to save as much as you can when you get it.
Richard Wood
17 January 2021
Comment from uk.trustpilot.com
Just another muppet betting firm! Have used Skybet on and off for several years now - everything is hunky dory when you the punter lose but start lumping on winners and wait for their attitude to change! Won about 700 in the fall of last year then placed a 200 bet on an 11/4 shot which came second at 5/4 - their oddsmakers are idiiots - they then e-mailed me to inform me that their 'account liability management team' had swung into action and that I could only have pitiful amounts on sine die effectively stopping me betting! I've got a new jingle for them - Skybet - it matters more when you can get on! Richard Wood.
Davey Jones
16 January 2021
Comment from uk.trustpilot.com
Poor site,Vegas a total con,other sites are trust worthy as you hit bonuses,max payout £20 on here if you are lucky 😂 bonuses reg pay 1/2 pounds what a joke of a site,may as well throw money down the drain,looking at the reviews there are plenty of satisfied customers 🤦
Pete & Annabelle Lamb
16 January 2021
Comment from uk.trustpilot.com
No wins ever, play Lady Luck on lots of sites, worst ever
Marcus Thomas
14 January 2021
Comment from uk.trustpilot.com
I put a bet on then i was told it was down for maintenance after i put my bet on could not see my race i will be leaving on 17/01/2021 after my bet slip is empty this is the second time they have let me down.
James Bailey
14 January 2021
Comment from uk.trustpilot.com
Come to log into my account and I was told it was closed. I had only ever signed up and that was it. Spoke to customer services and they said it was a "business decision" stupid as I had only just signed up! I will use other bet agents instead!
Michael
14 January 2021
Comment from uk.trustpilot.com
I have never had such a bad service from any organisation that offers the same facilities of skybet. I disputed a bet that had won & sent them several documents. I also disputed something and they blocked my account instead of getting it resolved. They won’t allow me access & have advised that it will remain blocked.
Matt Womble
13 January 2021
Comment from uk.trustpilot.com
I would p*ss on these if they where on fire .. awful company , draw you in by hammering adverts etc .. once your in they couldn’t give a toss.. odds shi* BOGT Been removed on certain races Changed address sent in new details waited a week for a reply to tell me the account is closed ‘business decision’ obv lol all Iv done is change address .. Chat team are arrogant and keyboard warriors .. seriously don’t bother there a massive brand but massive bum when it’s comes to betting there really Poor just compare some of odds it’s embarrassing ..
Mr Mark McGuinness
12 January 2021
Comment from uk.trustpilot.com
I am another victim of the "clear and obvious error" get out of jail free card that skybet apparently like to play when they are going to have to pay money out. I gamble only with Skybet. I am no expert or professional, I do not compare odds and I lose more times than I win. Skybet do odds boosts that always look fantastic bets but very rarely win and I have lost lots of money to them on these "fantastic" offers. I placed one of these bets and to my surprise the 3 horses all won. Skybet were offering odds that fluctuated between 100/1 and 150/1 over the day and I placed 3 bets. Apparently they made a mistake but I had already accepted their offer, so I would say this is not my problem but I would be wrong it appears. They actually changed the bet to read "all to win by 1 length" mid bet!! They then changed it mid bet to read 33/1 (which is not boosted at all). Whichever way you look at it, they are not people of their word. I usually lose so have no idea whether this is a regular way they con customers, but the one time I have had a good win, they haven't paid me the correct amount. I would say avoid them, if you cannot trust them to pay out, what is the point of betting with them? I have asked IBAS to look into this and I am contacting the Gambling Commission. I am honestly thinking about quitting gambling because I feel cheated. They have moved the goalposts. I have foolishly placed a bet at the start of the season on Derby to win the Championship........can I void that saying with hindsight, it is a "clear and obvious error"??!! It is not all bad news though. Despite ripping me off for £100s, they have given me a free £7 bet. WOW.
Paul
11 January 2021
Comment from uk.trustpilot.com
Been playing roulette in casinos and online for decades..and most major sites now are reasonable re reuturns..but Sky net is not!!!!..if you bet small your returns are reasonable and a fair chance...every time i have increased over past 6 months ..have lost..so ONLY BET SMALL..
Roy Munson
10 January 2021
Comment from uk.trustpilot.com
Total scammers skybet offering xtra places at 1/5 odds n then taking best odds away cost me over £100 n £40 on two bets, then offering me a free£5 bet lol what a joke firm ,closed account with these now .
b s
09 January 2021
Comment from uk.trustpilot.com
Not happy that they voided my 'next London mayor' bets esp. after saying that they would keep them open after the 2020 election was postponed. I was on some really good bets with great odds. But service otherwise has been fine/good. Yes, I've had to contact them more than once to settle a bet that wasn't settled on time (most recently 7 days afterwards) but customer service did always fix that. Like most bookies they've restricted my stakes and banned me from promos because I'm good at picking value bets, so they only want 'mug punters'.
Benson
09 January 2021
Comment from uk.trustpilot.com
It took more than the normal protocol for me to get my money withdrawn from them. First they kept using delay tactics with me in ensuring my money is not given to me by requesting all sort of documents. Later, they requested an exorbitant withdrawal fee which I paid reluctantly. It was when they requested for a document which I had provided earlier, I figured something might be wrong. I reported my situation to Mrs Joanne a renowned recovery specialist Joannedawn56 via email and I got my money back after a long charge-back process.
Kristin
08 January 2021
Comment from uk.trustpilot.com
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Maria Ayres
08 January 2021
Comment from uk.trustpilot.com
Hi Like another review I also received an email advising me that I was now restricted from placing any bets on Skybet! I have tried several times to discover the reason for the restriction & they will not disclose there reasons, I only bet max £20 per week & use sometimes use their cash out option , after 12 months I am up £20 !! I can only assume they do not like me winning so they stopped me placing a bet. Why offer the option if they then lock you out? They are not interested in their customers, their customer service is rubbish & tell you nothing, I am a pensioner & cannot afford to spend more & I am really upset that sky have blotted my reputation by blacking me from betting. I have a good mind to email their pundits this. I would declare Skybet as zero stars on Trustpilot.
James Clinton
06 January 2021
Comment from uk.trustpilot.com
Hi.... Have been a loyal Sky Bet customer for many years.... Not any more, like most people we are stuck indoors betting our brains out.... Had the misfortune to place, may I say my last bet with Sky today in the 3.25 at Wolverhampton, horse won, had placed bet at 12/1 however had noticed had suddenly jumped to 22/1 in a matter of a couple of minutes, not to worry I said as like most on line bookies they pay BOG.... Not Sky, they changed it in Oct 2020 and made no indication of it.... Be aware if any race, which is quite a few has an extra place added, you don't get BOG, what a scam, have contacted Sky, they offered me a £5 Free Bet as a way to to keep me happy.... Message to Sky "Keep your £5 ill go somewhere that doesn't bend the rules to suit themselves"!!!!
J ashby
06 January 2021
Comment from uk.trustpilot.com
Member for 10+ years, got an email saying i'm banned from all free bets and promo's!. disgusting all because i take advantage of their offers. Don't put offers up that have loopholes you clowns. Of course i will take advantage like you do on everything. Dad got banned to he's dying of cancer. We both lose money and still get banned disgusting. i will make this more public with adds in national papers. You disgust me. You messed with the wrong person this time. Reinstate my full account or i will take your company down a peg or to. THIS IS THE EMAIL Important Service Announcement We are writing to you with reference to your Sky Bet account, User ID: ********** Following a recent review by our trading team we have decided that your account requires tighter liability management. Your account remains active but the following restrictions will be applied: You will no longer be eligible for any free bets or cash credits offered as part of any promotional offer from Sky Bet. Please note your eligibility to promotional offers will be revoked on Monday 11th January. If you believe you met the qualifying criteria of a promotion prior to this restriction being applied, this may still be honoured - please contact us on 0330 024 4777. Please note that this decision has been made in full accordance with Sky Bet’s Terms and Conditions which are available to view here. If you require any further assistance with your account, please do not hesitate to contact us through our Help & Support site here.
David
06 January 2021
Comment from uk.trustpilot.com
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Mike
05 January 2021
Comment from uk.trustpilot.com
Customer service is very good - other companies could learn a lot from them.
radster08
05 January 2021
Comment from uk.trustpilot.com
I won a bit,received a rude email stating my account was closed!. No explanation AVOID
Kevin Dixon
05 January 2021
Comment from uk.trustpilot.com
I have been a long time customer with Sky Bet, and I am just a small time punter. Today I received an email stating ‘You will no longer be eligible for any free bets or cash credits offered as part of any promotional offer from Sky Bet’ I have been fortunate to be probably showing a small profit over the last 3 years circa £1k but cannot believe they have taken this action. Tried contacting them on telephone number on email but no longer manned due to Covid (fair enough), so went through a Live chat to try and establish the reason but they would only refer to the email quoting ‘Following a recent review by our trading team we have decided that your account requires tighter liability management’. Do they really not want small time punters who happen to have a bit of luck?
Livebid Suport
05 January 2021
Comment from uk.trustpilot.com
Hi guys! today gives 2x bonus without any condition . Maximum bonus 10k for more datail please contact on offical new chanal @livebid suport . Thanks for your support.
Lee
04 January 2021
Comment from uk.trustpilot.com
I won on the ITV7 game back in September. Skybet didn't pay out until nearly 2 months later. During which time they asked for bank details, which I gave them, then they paid the money into another account. So I am checking the account that I have given them and moaning that my money hasn't been paid. When it had been paid into another account that is not used that much. Also I am looking for a payment from skybet and the payments come from a company called Hestview Limited. I have posted this review for two reasons one to make people aware of how skybet work and when checking for winnings don't expect it to say skybet.
Derek Stewart
03 January 2021
Comment from uk.trustpilot.com
I'm quite a new customer on sky bet but so far so good. Nice wins and the funds reach my account within about 24 hours. I like the way its laid out, everything is easy to find.
Mr. Croll
01 January 2021
Comment from uk.trustpilot.com
Would be ZERO stars if I could. Multiple issues with skybet. #1, Bet without fav at 17/2. Horse goes out to 80/1 and come second. Cash out of £40. #2, placed bet at 3/1. Horse goes out to 80/1 and you don’t get beat odds for places. Even though the likes of BETFAIR five enhanced odds on placed bets. #3, And this may be the more important one. If sky bet are offering you a poor cash out then collect it. In my opinion they’re manipulating the cash out as they know it’s not winning. And this has to be against the rules of the gambling commission. #4, 1 won on a 50/1 that went out to 80/1. And because I placed it before 9am. They only paid the 50/1. #5, skybet choose to select certain races where they give enhanced places. When they do this. Best odds guarantee become void. Skybet are all about best odds apparently, But the last year which just so happens to coincide with Covid. This company has gone so downhill it can’t get much lower. STAY WELL CLEAR and go with BetFair of BET365. 1/1/21
Andrew
30 December 2020
Comment from uk.trustpilot.com
Have had a Sky Bet account for over 10years which i have used the same bank details for that account, usually gambled and lost. The past few months ive started winning regularly and withdrawing the winnings. Month before Xmas Sky Bet server went down for 24hrs, when it returned the option to withdraw money had gone. Contacted Sky via Live Chat to explain the problem where i was asked for account details, which were provided. Was asked for the address i was living at when the account was created, which i explained i wasnt sure of which address i was living at when the account was created. I gave the call handler the 3 addresses that i had lived at to be told i had provided the wrong address and my account was suspended. Provided details but still refuse to let me back into account. Customer Service is a complete joke, continually moving the goal posts and still refusing to to unblock my account which is paramount to theft. Sky Bet are the worst Betting site i have ever used, absolute disgrace and have only suspended the account as they dont like losing money. AVOID AT ALL COST, NOTHING BUT CROOKS.
Francis Sherry
29 December 2020
Comment from uk.trustpilot.com
Absolute reprobates...they have been allowed to punch way to far above their weight...and are getting away with it, after winning a substantial amount of money they suspended my account they’re trying to find a way not to pay out...after providing all the ID they requested, I then received a telephone call from some wannabe worm of a security guy, who was intimidating and threatening trying to suggest a third party involvement, come on people they’re using an off shore tax haven...one of these fine days someone will drag them through their own mud that they have created, and I can’t wait to read about it in the press, customer service..What customer service! I myself will make it known to everyone who will listen what Absolute Crooks these people are...and I intend to fight them every step of the way. STAY AWAY....
Robert Hadgiyianni
28 December 2020
Comment from uk.trustpilot.com
They use OPTA to score some of their markets which allows them to manipulate the results. They settled 2 winning bets as losers. Tried to contact them which is almost impossible, using the online chat was the only way. Didn't check my query & had no intention of helping. They told me to screenshot the conversation if I wanted a record & then promptly cut the conversation before I could do it. Now I have to take it up with the Gambling Commission. Complete scumbag organisation, avoid at all costs.
David jackson
28 December 2020
Comment from uk.trustpilot.com
Played as a loyal customer for weeks and they just banned me from all promotions on a whim. Is it because I’m a whopping £80 up? Come on Sky, you should be bigger than that and your customer service representative- who you wait for hours for - should be more than the awful Stepford reps they are. Awful company - don’t waste your time.
Mr. Sergiy Suprunets
28 December 2020
Comment from uk.trustpilot.com
I placed a bet on Vardy +1 shot on target (Lei - Crystal Palace match). He did not start the match and cash-out option was available in the first half for 10 pounds (stake amount). He than was brought in as a sub and played for 26 minutes without a shot on target. Any other bookie i bet with (at least 4) would consider t this bet voided. The sky rules description online dont have this particular market, but has player most shots on target which state that the bet would be void, if the player does not start the match. In this case, they stolen so much money by offering enhanced offer with their own rules, which are different than any other bookie in the UK. I would advice to avoid at any cost, they cannot be trusted. Customer Support did nothing to fix this, just saying they understand the frustration, bla.bla.. I have a couple of more bets for this week which i already placed and then leaving them for good.
John Hinsley
27 December 2020
Comment from uk.trustpilot.com
Didn't credit my free bets as per the promise in their Welcome Offer. Tried to get hold of them via their Live Chat, hung on for hours, never got through. AVOID THESE CROOKS
Allan
26 December 2020
Comment from uk.trustpilot.com
The app is utter rubbish.it freezes occasionally, but in the last 2 weeks I’ve had 1 day of getting onto site.I have deleted the app off my phone and just use the sky bet from google which works.
Tim Kelliher
25 December 2020
Comment from uk.trustpilot.com
Play bonnaza only lost 18 grand in the last year its getting worse cant get a bonus for thousands of spins and when u get 1 they are terrible but my main moan is the constant cutting out and have to reset game soon as it starts payiny a bit its impossable to contact sky sports but least everyday they give u the chance to win a 50p scratchcard or 5 free spins at 10p a spin what a bonus when your dropping 250 pound a day
Mr Anthony Johnson
23 December 2020
Comment from uk.trustpilot.com
what a suprise,sky bet web down again,worst online betting site going,always going down
Andrew Cockayne
20 December 2020
Comment from uk.trustpilot.com
the football In-Play Betting is worst avoid always suspended
keeGOD W
20 December 2020
Comment from uk.trustpilot.com
Not even worth 1 star, they change there statistics more then katie price changes blokes, but obviously they don’t accept reliability for putting up the (wrong) statistics, which was actually the right statistics, but they’ve clearly got a bunch of tards working for them who can see a shot on target. Full on scam site, don’t bet on here.
Evelyn Ross
20 December 2020
Comment from uk.trustpilot.com
Come on Sky. When you bet on a penalty on the game and there is one , you pay out. There is no hiding place. CELTC TO SCORE A PENALTY . They score a penalty in normal time. You say lose????? So every bet I have lost , do they now win?
Imagine Wagons
19 December 2020
Comment from uk.trustpilot.com
Made a bet that I won and they suspended my account so I couldn’t collect my funds. Complete fraud. Sky bet should be allowed to be a betting company if it cheats it’s customers in winning.
Caraline
19 December 2020
Comment from uk.trustpilot.com
Skybet offer no best price till 9am on day of race, 365 paddypower n many others offer best price night before as soon as betting opens, they give you four places for a 1/5 instead of a 1/4 which is the norm but no best price on those races even if you backing singles! Absolute rip off oh and there prices always shorter by a point or two, and as for there money back 2nd or 3rd you dont get best price and its only to a tenner stake at reduced odds anyway! THIS FIRM IS FOR MUG PUNTERS ONLY!! CLOSE YOUR ACCOUNT AND STOP BEING TAKEN FOR A FOOL! Oh and football odds lowest in the industry on average yout acca is worth 25% more elsewhere
Mark Smale
19 December 2020
Comment from uk.trustpilot.com
My bet came in an they said brentford didnt have 5 corners yet every where else says they had 5 corners yet they said f##koff it lost
Dee
19 December 2020
Comment from uk.trustpilot.com
Sky bet slots are the worst on the market.. .. don't use them. William hill is better and that's saying something...i advise anyone to close their sky bet account. This company are a shambles.
Gareth
18 December 2020
Comment from uk.trustpilot.com
They suspended my account to prevent me betting with them because they thought I might win. They made me have to do work to collect the money rather than just paying it back to me, this wasn't a verification issue as the account was fully verified, it was just a deliberate attempt to inconvenience me. They left my e-mails unanswered and live chat is almost never there
Norman
10 April 2021
Comment from uk.trustpilot.com
I have been with skybet and gaming for years I am 71 yrs old and in all my life I have not been treated as badly as I have recently up until a few months ago I would have had no complaints but recently there has been quite a lot of technical issues with there app ie several times I went to do a bet and it would not allow me stating that there was insufficient funds when in fact there was more than enough to cover the bet I was doing when I complained in the feedback column several times and nothing was ever rectified they decided to suspend my account with a substantial sum of money still in an which I could not get access to it I have tried on numerous occasions too many too remember and my account is still suspended 10 weeks later they have sent emails stating that I would be contacted by a member of their staff within 72hrs I am still waiting this company should be reported to the gambling commission and closed down completely as they are nothing but thieves and scammers any body who has any good to say about them must either be very lucky or getting paid to put in a good review as any on that I know feels the same as myself my advice is ( STAY CLEAR ) I also would give zero stars if possible.
I have been with skybet and gaming for years I am 71 yrs old and in all my life I have not been treated as badly as I have recently up until a few months ago I would have had no complaints but recently there has been quite a lot of technical issues with there app ie several times I went to do a bet and it would not allow me stating that there was insufficient funds when in fact there was more than enough to cover the bet I was doing when I complained in the feedback column several times and nothing was ever rectified they decided to suspend my account with a substantial sum of money still in an which I could not get access to it I have tried on numerous occasions too many too remember and my account is still suspended 10 weeks later they have sent emails stating that I would be contacted by a member of their staff within 72hrs I am still waiting this company should be reported to the gambling commission and closed down completely as they are nothing but thieves and scammers any body who has any good to say about them must either be very lucky or getting paid to put in a good review as any on that I know feels the same as myself my advice is ( STAY CLEAR ) I also would give zero stars if possible.