SkyBet PLAYER REVIEWS(1718)
Mark E
17 September 2024
Comment from uk.trustpilot.com
Transferred some money,transfer refused yet ended up being placed on a horse customer services appaling 35mins deliberate wait no help at all,be very careful in my banks hands at the minute.There is no onus on any bookmaker to pay up on any winning bet no law says they have to just if they want to,avoid.
Royston Jenkins
16 September 2024
Comment from uk.trustpilot.com
Sky club 25 free spins five weeks now and most i have won is 80p stick it up your a-s
Ricky lee
15 September 2024
Comment from uk.trustpilot.com
Stay away they limit your stakes once you start winning use sbk bets or smarkets and you will never look back at sky government run casino
Jesse LaBeouf
15 September 2024
Comment from uk.trustpilot.com
Theo, extremely professional, compared to a guy named aish, sorted my issue within minutes, where I was on the phone with aish for half an hour and problem was not resolved. Thank you Theo, hope you get a pay rise, a gentleman who knows his job very well inshallah 🙏
Mike Dorrington
15 September 2024
Comment from uk.trustpilot.com
I totally agree with Raymond's review underneath. They did exactly the same to me. Suspended my Sky Vegas account for daring to win a few free games and then use the tiny payouts on slots. I won't be placing any further sports bets now as I no longer trust them. Just avoid
Matthew White
14 September 2024
Comment from uk.trustpilot.com
It took a while to resolve my query, as I kept getting disconnected, but an advisor called Max eventually sorted it out for me and he was very helpful.
Paul
14 September 2024
Comment from uk.trustpilot.com
Great customer support site very easy to navigate,I've been on many sites this by far is the best thanks sky bet 👌👌👌👌
Wesley Hurckmans
13 September 2024
Comment from uk.trustpilot.com
The online help was very fast in response and resolution. Asking questions that prove sky bet does care about his customers not gambling heavily and get themselves in financial problems
Kenneth
13 September 2024
Comment from uk.trustpilot.com
Reopen closed account. As long as you still have old user name and Pin.Used Live chat, easy, spoke to their Customer Service Agent, got sorted quickly, very polite.
Robert James Richards
12 September 2024
Comment from uk.trustpilot.com
I went and spoke on Live Chat on Sky Bet to a really friendly advisor called Aravind K.He was really friendly polite and helpful and dealt with my query promptly and helped solved my problem.Aravind is a credit to Sky Bet and you are lucky to have him working for you.Please pass on this positive feedback to him thank you.
Bridget Biggane
12 September 2024
Comment from uk.trustpilot.com
-MINUS ZERO FOR SKY BET. I have spent hours and days trying to change my mobile phone details updated - and successfully recorded on my SKY.BET ACCOUNT... but when I try to DEPOSIT MONEY into the account (which I've had for many years) - THEY SEND ME AN OUTDATED AND INCORRECT MOBILE NUMBER TO 'VERIFY' WITH SMS/CODE - Spent hours on their 'Online customer Help' line - where they either HUNG UP ON ME with no assistance (several times) - or insisted they'd made the required changes that would VERIFY that deposit... BUT DID NOT. They keep asking me to 'VERIFY' AT THE WRONG MOBILE NUMBER!!!!!!!!!(Then rudely hung up). This is a DISGRACE and I shall be e-mailing this to the management and to all my journalist friends in the media. DO NOT BET WITH SKY.BET ... They are a DISGRACE.
Whitey
12 September 2024
Comment from uk.trustpilot.com
Every time I've had a problem with my account and spoke to customer service wether it be via phone,live chat or email my problem has always been resolved in a fast and polite manner
Raymond Little
10 September 2024
Comment from uk.trustpilot.com
Suspended from free bets and spins promotions because of my account activity, not spent enough and had a couple of wins with free bets more like. No grounds to appeal as their decision is final. So is mine, I've told them to stick it up their a@se and closed my account. Horrible company who are happy to take your money but not so happy to pay it out. Avoid at all costs.
Marc Lloyd
09 September 2024
Comment from uk.trustpilot.com
The advisor I dealt with called Theo was a brilliant help with my query and very quick in responding thank you to Theo and sky
P-hug
08 September 2024
Comment from uk.trustpilot.com
I made a complaint regarding their protection services for safe gambling/limit setting.It was a very valid point that I made, and I was simply pointing out what many people have been stating online.Expecting a nice discussion about the complaint, I was shocked when I simply received a response telling me that my account was closed immediately and I was no longer welcome to wager with the company.It was by no means a harsh complaint.It was one of the most childish things I’ve ever seen.
annonymous
08 September 2024
Comment from uk.trustpilot.com
After signing up as a new customer, i did not receive my free bet credits but after conversation in chat box the advisor rectified this immediately.A great, fast response from Skybet
Steven Mchale
08 September 2024
Comment from uk.trustpilot.com
The worst betting app there is along with William hill my wife had 2 good wins and they suspended my account with no warning happy to take your money but can't handle you winning anything skybet should be banned customer service is terrible all a bunch of w###### I hope everyone stops giving them money only good thing about skybet was the super 6
Stuart Geldart
07 September 2024
Comment from uk.trustpilot.com
So impressed at the service provided in correcting my mistake and cancelling my bet. Your advisor was amazing. His help was fantastic and so friendly
Andrew English
07 September 2024
Comment from uk.trustpilot.com
The person what dealt with me was very experienced and dealt with me very quick and ificent and I was very happy a really nice person thank you very much
Tom Murphy
06 September 2024
Comment from uk.trustpilot.com
Joseph t on live chat fast resolution I was expecting to be on for ages but 5minutes done and dusted
John Piercy
06 September 2024
Comment from uk.trustpilot.com
What a shambles of a company my account was suspended for security which I had to send in proof who I am which I did only after 3 days to say my drivers licence and bill wasn't good enough so submitted another form of utility bill after 7 days after going back and forth iv decided to cancel my account with them not worth the stress from them stay well clear they don't value you as a customer
Paul Strawford
04 September 2024
Comment from uk.trustpilot.com
Super speedy response to an issue with logging into my account.The auto chatbot was fairly easy to navigate through and the agent was polite and professional and sorted my issue out in minutes!If only other sites could mirror this great experience!
Dyl
03 September 2024
Comment from uk.trustpilot.com
Awful company do not use them. They will not pay out, ask you for documents to confirm identity and when you do require further and further verification and just more excuses to never pay you or let you withdraw your winnings. Scammers.
Shaun
03 September 2024
Comment from uk.trustpilot.com
Everything always seems okay when betting here. Withdrawals are instant and the software is great compared to the rest of the industry.There are plenty of bonuses too. I would give it five stars but their prices aren't too competitive.
Keith Massey
01 September 2024
Comment from uk.trustpilot.com
My wife is 67 she doesn’t bet a lot but she likes to put the odd £5 on sky casino and sky bingo she also liked the free bingo.Out of the blue she was banned for no reason at all with no recourse. She did nothing wrong apart from won the odd £10 and didn’t spend a fortune. How fair is that sky bet
K Lee
01 September 2024
Comment from uk.trustpilot.com
Please avoid this company for your betting. I started winning a few bets and heavily restricted my account and now I tried to withdraw they made it very difficult. Asking for this document and that document. I swear even my bank does not do this. It’s been 4 days I still not got my money
Andy Lazenby
31 August 2024
Comment from uk.trustpilot.com
Very helpful service on live chat. Sorted my problem in less that 1 min unlike another company I use who took 40 mins to sort out the same problem.
Ryan Porter
31 August 2024
Comment from uk.trustpilot.com
My account is closed and every time i ring up to get it sorted i get put a in a queue for 30 minutes, when i eventually get through to someone they say they need to put me on hold for a minute and then hangup....Happened multiple times with different advisors called luke and adam
Stephen Crossley
30 August 2024
Comment from uk.trustpilot.com
Keep well away.Put my Complaint in on the 18th Aug 2024.All I've Received his 18 AUTO Emails,Asking For Details regarding my Account.18 times I give them this.But then Still get the same AUTO Email,even after sending it 18 Times.Plus some of there Free Bet Promotions are Misleading.Especially if it Wins,has I Found out Recently.
Ramesh
30 August 2024
Comment from uk.trustpilot.com
Absolute joke of a company, run by people who are out to fleece you. It's all happy days while you are losing money to them, as soon as you have a couple of wins they restrict your account. I emailed them for an explanation only to receive a response saying that they don't have to offer me any explanation and that their decision is final.
Mark Pearson
29 August 2024
Comment from uk.trustpilot.com
I've been with skybet for a long time In my opinion it's the easiest and the best and have so many promotions . And any problems are sorted so easily ... Thank you Skybet
Sam
29 August 2024
Comment from uk.trustpilot.com
Bookmakers are the biggest scum in the world and sky bet top the list. They will take your last penny and make you wanna kill your self without putting any safer gambling procedures in place. This industry ruins life’s. They are the biggest crooks and scum on the planet. I hope there company burns to the ground
Malcolm Walls
29 August 2024
Comment from uk.trustpilot.com
Sky Bet lure you in with the promise of free games everyday and then withdraw them suddenly without any explanation whatsoever. Luckily there are plenty of alternative better options.
Garry Newton
29 August 2024
Comment from uk.trustpilot.com
Having survived 'the bots', i dealt with a brilliant member of the SKY BET team.....they understood my situation, they were supportive, professional and very efficient. My issue/problem was sorted in double quick time, totally to my satisfaction. The staff member was excellent and a credit to Sky Bet. This is a betting company that is very good in all aspects, in my opinion, and I really enjoy using it.....it does all I need and more. It's come a long way from Surrey Racing !!
robert fleming
25 August 2024
Comment from uk.trustpilot.com
What a scam no wins on slots at all took lots of money with no pay outs its obviously not right how they get away with it I don't know
Filip Vinicenko
25 August 2024
Comment from uk.trustpilot.com
Absolute scammers and criminals, these guys are worse than politicians, stay far away from this company people
Helen Walker
25 August 2024
Comment from uk.trustpilot.com
I have deposited over 19k and it says on my account I'm over 15k down you never win big especially if you have deposited large amounts over time I've won 1k here and there but nothing near what I've deposited over the year . Absolutely terrible don't waste your money
Berni Gere
24 August 2024
Comment from uk.trustpilot.com
Data collectors BEWARE!!!!Two years ago I placed a bet and apparently I had a payout if £6.75 yes!!! It was for £6.75 now read on. Sky bet emailed me to notify me if this and I had 29 days to have it it sent to my bank. I was surprised I didn’t know I had it. I chatted with a member if their online chat. I gave all the necessary details and was then asked why my Facebook name was different to my surname 😮 can you believe that !!!!I told her that my FB name was no concern of hers even if my FB name was Red Riding Hood that would be my personal choice nothing to do with them. They insisted on me sending my passport details and driving licence and I said no it was my private data. Sky bet refused my payout. Even though my personal details for the account was given no payout and it’s for £6.75 not 6 million. So I done a bit of research and checked their cookie policy. Your personal data goes everywhere even to other countries ( so glad i never gave passport details ). Please read the next bit taken of Skybet site.:“Certain third parties with whom we share your data (as referred to above) may be based outside of theEEA, in countries which may not have as comprehensive data protection laws. However, where we share your information with such third parties, we will, where practicable, provide you with information as to where your data is. being transferred and why and take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this privacy policy.”Sky bet cannot even assure us of what other countries do with our personal data, could this be why we get a lot of scammers????Do yourself a favour stay well clear. NO stars given in my opinion. Read their t&c,s along with “ cookies” policy they are an eye .opener.
Paul
22 August 2024
Comment from uk.trustpilot.com
Unbelievable every time I watch a race the cameras are totally rubbish.
Chelsey Holmes
20 August 2024
Comment from uk.trustpilot.com
Yeah Skybet is a joke. I've been using skybet for years and after putting a complaint in and waiting 8 weeks for a resolution for them to close my account and not resolve the situation is just ridiculous!
Jamie
19 August 2024
Comment from uk.trustpilot.com
As a Skybet Club Member i was astounded to find that instead of the guaranteed 3 x £2.50 free bets this week I received 2 x £2.50 free bets. Not sure what kind of club this is but i'm off
shell
17 August 2024
Comment from uk.trustpilot.com
Been a skybet customer a while and def rigged free spin is a joke bonus round activated and u still win nothing not a bonus then is it ...I've never won more than 10 free spins on it ..u can predict wots gonna come and it always favours them not u.... laughing at us basically ...how great would it b if everyone stopped gambling stop lining their pockets and keep ya own cash u never gonna win big but they who own skybet will always b living high life if we don't stop
James Wyles
17 August 2024
Comment from uk.trustpilot.com
The prices they offer are usually half that of other bookmakers, they have introduced extra places on so many races that best odds don't qualify, the app is having more problems where it doesn't work for different periods of Time with no update of when it will be rectified
Gary Warr
15 August 2024
Comment from uk.trustpilot.com
I had no warning about my account being suspended and now there saying it's under review it's been 14 day's now and all I get as a response is it's still under review they won't even confirm what's going on I'm worried I've lost my money.
Mr S Ball
15 August 2024
Comment from uk.trustpilot.com
What sort of company has no valid telephone number to contact them on?? Yes, this bunch of cowboys.. I can't believe they are still trading.. If your account is locked!! That's it.. Your shut out.. I actually don't give a toss about skybet, me, or many thousands like me, would never bet with these losers again, but the one thing I am bothered about, is that I'm blocked from playing Skysports super 6 competition... I'm a monthly subscriber, but I'am blocked by a bogus bookmaking company.. This company should be struck off...
Potter
14 August 2024
Comment from uk.trustpilot.com
I placed a football accumulator on SkyBet. Cash out was suspended as one game was greyed out throughout most of the first half, and continued through half time. All of the other results were going my way but the suspension prevented me cashing out. I messaged SkyBet. Their agent sent me their terms and conditions which lets them off the hook for any reason. Really not good to deny me the cash out in this situation. I plan to start looking at alternative betting apps.
Neil
14 August 2024
Comment from uk.trustpilot.com
been a loyal customer with sky bet for years as i have sky tv aswell, but recently I've not been allowed alot of the sky bet promotions or sky bet club which i was a member of,with no explanation so I've closed my account and when my tv package comes to an end i will be closing that down aswell
Rodney
13 August 2024
Comment from uk.trustpilot.com
For any person potentially wanting to join Skybet, DO NOT. Games. do not even try it not possible to win, they will give you small insignificant wins and drain your funds.Luck o The Irish Cash Strike Rapid Fire if you play this game on any other alternative bookmaking platform you have better chance of winning and you access BIG WINS.SKYBET IS A RIP OFF.Price pinch on horses as soon as you choose a horse they decrease price.SKYBET RIP OFF.DO NOT JOIN THIS PLATFORM, WORST OF THE WORST.
Sean Cotter
13 August 2024
Comment from uk.trustpilot.com
My review is just based on the withdrawel process. Which seems to be smooth only withdrawn a small amount via my debitcard and in account within the hour i dont know if its the same with higher amount.
Paul Close
17 September 2024
Comment from uk.trustpilot.com
Tried to withdraw funds but was prevented by having an old card on file which has been replaced. Good for Skybet to be vigilant and check my request was valid.
Tried to withdraw funds but was prevented by having an old card on file which has been replaced. Good for Skybet to be vigilant and check my request was valid.