SkyBet PLAYER REVIEWS(1719)
Chris
20 May 2024
Comment from uk.trustpilot.com
Love the offers on this site. Great for racing, with extra places, and money back offers.
customer Gary Braham
19 May 2024
Comment from uk.trustpilot.com
I made a bet with SkyBet last night, my bet was Uysk too win round ten, which all 3 Judges gave to Usyk, the odds were 33-1 and they didn’t pay out, I’ve tried everything possible to contact customer support and not once have they answered my questions, I implore, please,please, please don’t use Sky ripoff merchants
Jim
19 May 2024
Comment from uk.trustpilot.com
Wait half hour to be transferred on Live chat to ask for money they have taken for nothing and when you get to first in the queue it gets stuck on transferring lol this is my second bet using there App but no more now I think gambling is not for me hahaaa!. Robbers!.
David
18 May 2024
Comment from uk.trustpilot.com
I deposited £50 into my sky bet account and the next day checked my bank account and sky bet have taken a further 5 payments of £20 each leaving me £100 short in my bank. I have tried to contact them but phone number not taking calls anymore and tried to contact them by website but unable to. Next stop fraud department of my bank I think. I'm really angry
Phil Brady
16 May 2024
Comment from uk.trustpilot.com
What a joke Take your money in a big wayPoor offers Avoid like the plague No chance of winningYou get rinsed What a joke My account now closed I will bet in william hill or ladbrokes shop from now on paper.Money grabbing leeches avoid
Stanley Mee
15 May 2024
Comment from uk.trustpilot.com
Why oh why do Skybet offer extra places with no BOG and greatly reduced odds. Example,Coral 7-1, W Hill 7-1. Skybet 11-2. Do not deserve customers.
Dawid
14 May 2024
Comment from uk.trustpilot.com
I have won by using a freeze a couple of times and they have restricted my account from using it. I was only using them because they had that option.
Bill Boy
14 May 2024
Comment from uk.trustpilot.com
I have been with sky bet a while now I won 5k been over 10 days no email or anything keep getting the same answer reviewing team will get back to you
Ron
14 May 2024
Comment from uk.trustpilot.com
Another SCAMMER.Witholding customer's deposit even when they want to withdraw the fund.Gonna report this to police.
A,M N
12 May 2024
Comment from uk.trustpilot.com
For a big company , Thier customer service and problem resolution is useless an absolute disgrace shameful I will recommend 10 places before I even think of here
rob hartley
10 May 2024
Comment from uk.trustpilot.com
£40 gone in minutes, not 1 bonus, glad i dont use this site regular waste of time it was shocking.
Michael Rahman
09 May 2024
Comment from uk.trustpilot.com
Just spoke to crist j on skybet live chat I ask about gaining access to promotions and free bets he informed me I had to send in bank statements and wages slip which I don't understand as I asking about free bets skybet are fine with me betting real money there not ask me for a thing complete con artist there hide behind safer gambling not allowing you to take part in promotions and free bets but if you want to places a bet with real money there no restrictions there lots of good betting site around I will join one of them I advice all to do the same
Paul Green
08 May 2024
Comment from uk.trustpilot.com
I wish i had read reviews before using Skybet..!Bunch a robbing £@€&ers
Mrs Nicola
06 May 2024
Comment from uk.trustpilot.com
24 days has since pasted since I thought it was a good idea to open a new account for the Grand National on the promise of bet £10.00 and get £40.00 worth of free bets.I placed £10.00 bet ,my horse won and the account has been suspended since ! I have supplied various id , which I am not happy with ,twice they requested my passport and even today they want it again ! I have spent many evenings/days on live chat trying to get some end to this but constantly being told you will get an email from the verification team .I have been going round and round in circles with no light at the end of the tunnel .DO NOT ENTERTAIN OPENING AN ACCOUNT WITH SKYBET .
sandra hearn
04 May 2024
Comment from uk.trustpilot.com
Shocking site and customer service need to retrain . I've worked in betting shop and would be ashamed of myself if my customer service was anything like these. I've been totally ripped off won around 100 free spins and cash when opted into promotion but didn't receive 1 of them. Messaged sky every day to ask about them not one reply not once. Every day for 2 weeks nothing. Found live chat so tried that spoke to an agent finally who had no idea what I was telling them then quite rudely told me to make sure I'm still online when they come back but hey chat ended ..Tried again was number 22 this time then 24 I know isn't it . Well finally got my turn only to be told to go and get proof that I'd won anything. I don't think it should be up to me where am I meant to get proof of winning. I then tried messenger to be told they are very busy and will get back to me ASAP I actually can't believe this site is still up and running but that's it for me I've had enough gone back to one I can actually trust who gives what you win no arguments also my friends and daughters no longer going to spin here and they are telling their friends and family who will in turn tell theirs and so on down the line Sorry to anyone reading this goes on a bit but I'm sooo unimpressed and unhappy I needed to let people know
Arran Johnstone
04 May 2024
Comment from uk.trustpilot.com
Absolute scammers definitely avoid. It’s rare anyone wins on online gambling but even if you win a small amount sky will do everything they can to stop it happening again. Block deposits, close accounts, request personal information that’s none of their business. Customers will eventually run out for these online scammers
Paul
02 May 2024
Comment from uk.trustpilot.com
So been betting with these jokers for about 3 years..I have decent winning streak…and they restrict my account to a 100 a week..matey..I won’t spend a penny with you f. Ing jokers ever again…thank you for letting me keep my decent touch.
Matthew Reed
29 April 2024
Comment from uk.trustpilot.com
Is it just me or dose anyone else find that the slot games never pay out and never give the bonus game I try £100 a week on them and nothing just goes straight through and if I do have a little win it then goes on a losing run straight after, worst slots I’ve even played on!!!
Suzanne Allison-Joyce
29 April 2024
Comment from uk.trustpilot.com
Shocking Rang up to ask why they put Football on my Free Bet, he Limited my A/C to £100 a Month because I have Cancer :(
Primrose
29 April 2024
Comment from uk.trustpilot.com
For two weeks I have been trying to close an account I didn’t realise I had until recently - couldn’t remember any details. Finally after numerous useless and pointless emails and long waits on ‘chat’ I got an assistant who wanted answers to security questions before he would close it. But these were totally irrelevant and were not security questions as had no known answers to ensure they were correct?? Questions included - did I have a gambling problem, was I in control of the finances I used? Surely these are questions to ask on the opening of an account to ensure gamblers with a problem are being checked out? Shambles of a customer service and not a firm I would even contemplate using again as they clearly don’t want you to leave which is very concerning as they should make it easy to leave once someone has made that decision. Considering reporting this issue as not acceptable!
Dave Cooper
28 April 2024
Comment from uk.trustpilot.com
Shocking company.partner joined on the promise of £30 of free bets with a new account.She bet £10 on odds of more than evens and have received no free bets.a email was sent 2 weeks ago to skybet asking where the free bets are and we've had no response.awful betting company
Krystian Mirga
28 April 2024
Comment from uk.trustpilot.com
I won big on roulette and now they susspended my account while im with them around a year! I sended them all documents and its 5 days and nothing !! Live chat what they say its u need to wait thats all they do , any advice where should I go to get my money?
steve monaghan
28 April 2024
Comment from uk.trustpilot.com
Tom M is absolutely spot on about Sky bet Underpricing their odds. Ever since they started doing this extra place they are showing odds of at least 2 points shorter than the actual odds. My problem is their Skybet rewards club. You spend £30 to get 2×£2.50 free bets (not £5 anymore) but they didn't give me mine till I had spent over £35. Also last week I chose a football acca not Bet builder but it wouldn't change until I got in touch with them to change it. It takes ages to get in touch now and when you do most of their operators are useless.
Pmc fm kent
27 April 2024
Comment from uk.trustpilot.com
LONG TERM CUSTOMER 15YRSNot sure what's going on at SKY BET at the mo not like before something isnt right as a long term customer ITS NOT !!.. Decent customers like me of 13 to 15 plus yrs have put plenty of quids to them THEY DONT CARE I was rather concerned by the replies I got the call centre as an example from Siragoni and Saikanth who fobbed me and were dismissive of my case.. sad how this company in my view has gone down hill
Tom McDonnell
27 April 2024
Comment from uk.trustpilot.com
Consistent short pricing.Extra place scam is reasoning for no best odds guarantee! No best price on dog racing either.Even if you win, you lose with their pish poor odds offering.
june
26 April 2024
Comment from uk.trustpilot.com
I feel like i have been conned today, sky bet offered a promotion of bet on 13.15 race at Sandown and get your money back if you're horse finished 2nd or 3rd, my horse finished 3rd but they have not refunded my money, had a text chat with one of there agents who informed me i am not eligible for this promotion, I only placed the bet because of the promotion, it was only a £5 bet but it is wrong to offer the promotion and accept my bet if I am not eligible feel conned and it's paddy Power here i come
Tomas M
25 April 2024
Comment from uk.trustpilot.com
Total Rubbish site. I'm one year I won once in profit on games. Total scam. Now closed. Not recommended to pay anyone..bonus games o crap. Pay 5p if u lucky. Horse.beta is so rubbish odds,only look good as the day pay extra place but if different site pays 100/1 they pay 40/1. Done. F u sky bet
Barry Whittle
25 April 2024
Comment from uk.trustpilot.com
Sky vegas!!! Absolutely rotten to the core, take take take everyday .how on earth they get away with there slots and pay outs is shocking.never learn me lose 50 pound and biggest feature win is 1.14. Shows features and doesn't actually pay anything.over 4 days lost 400 pound(what I won in football) and never went in profit any day.
Aidan meir
24 April 2024
Comment from uk.trustpilot.com
Worst platform ive ever used! Do not use skybet, bets constantly freezing, wrong stat updates, once I had to wait 60 minutes whilst the cash out function was frozen and should have had a lot of money to cash out on. Customer service are terrible, copy paste responses, and they leave the chat at their own will, without resolution. Will not use again
Richard Varley
23 April 2024
Comment from uk.trustpilot.com
Disgusting company!!!! Deposit £600 for the grand national as soon as I deposit the money they locked my account! Customer service with is only a chat line says they cannot help I just have to wait! I have now waited 2 weeks with still no email or money back! DO NOT USE THIS BETTING SITE
Stephen Davies
21 April 2024
Comment from uk.trustpilot.com
Stopped me from receiving promotions and bonuses because I bet sensibley and accounts in profit , do what there want when they want , but they have a shock coming as they have broken the law and my statutory rights WARNING ⚠️ DONT OPEN A SKY BET ACCOUNT
Ged Wright
20 April 2024
Comment from uk.trustpilot.com
*anker company even free promotions spin crap doesn't load sky is a shyster company like the BBC suck my cock and balls
Ron
20 April 2024
Comment from uk.trustpilot.com
SkyBet claim to be 'betting better'. Yet if you have the audacity to win a few quid, they restrict your account. Spend ages promoting how great the freeze acca is. Win a couple, and they ban you from using it. Absolute joke of a company
GARETH JONES
20 April 2024
Comment from uk.trustpilot.com
customer service guy needs a little chat with, cheeky fool
Michael Rahman
19 April 2024
Comment from uk.trustpilot.com
Be using skybet for about 6 years.i have Been excluded from all promotions and have a £100 per month deposit limited on My account I have join an other betting site that far better with the prices and I can take part in promotions and free bets I would recommend all do the same.
Stephen
19 April 2024
Comment from uk.trustpilot.com
More extra places con!! Extra places but no best odds not even if you back a single pmsl what a joke!! Backed 8/1 shot won 14s but i got 8s ACCOUNT CLOSED
Pmc fm kent
15 April 2024
Comment from uk.trustpilot.com
Been a member for 15 yrs the kind of guy these firms want to keep but tonight as things were going my way Chelsea v Everton. Ive had 2 experiences in padt 24 hrz they are taking the mickey..SKY BET locked the cash out this is something that after the past few months ive noticed alot as a long term 15 yrs customer it appears to me if yr winning they dont like it seems pretty compelling and corrupt from what Ive observed..I will be writing to them but hey ho for what's it worth my advice to uoh huy and new customers terrible tactics by them wish I could give a zero DISGRACEFUL DODGY
Anam Cara
15 April 2024
Comment from uk.trustpilot.com
I would award 0 stars if an option. I never gamble but thought we could have a family sweepstake on the grand national. Went through the process and paid a 90 deposit then immediately had my account suspended! I can’t get my money and have been forced to supply private documents in some fake process. The gambling commission are toothless and I am going through skys own 8 week complaints process before I will probably resort to courts and writing to my MP.
Richard Maxwell
14 April 2024
Comment from uk.trustpilot.com
I placed a bet on the Grand national for the horse that won at 33/1. Put £2 on to win, at the bottom of the slip it quoted potential payout £68. The horse came in first and sky bet only paid me on the finishing odds 6/1! Absolute fraud. Stay well clear.
stephen tague
14 April 2024
Comment from uk.trustpilot.com
Using fraud manipulated online casino games based in Latvia from Playtech, Evolution etc. The games are so rigged its a disgrace . Never play onlne here with casino games with SKY BET they are all rigged
Pmc fm kent
13 April 2024
Comment from uk.trustpilot.com
I've been with Sky bet for many many years ripped off bet builder today Bournemoth v Man United..ive noticed alot recently this lock down happens with this site bets get locked when ahead PORKYPLOT16 you have my name should you wish to discuss beforeI I expand this sad but true incident a loyal customer of 12 plus yrs and trust me I will if you don't respond by mid day tomorros then im viral this has is happening to much locking bet so you can cash out
Tomas M
13 April 2024
Comment from uk.trustpilot.com
What a crap site.. everyone payed out on grand national,they still not ,and can't seem anything as site frozen. Games pay nothing. Everyday game bonus pay nothing, sorry,if u lucky 5 p, or 10p. Giving extra places on horse raising,but odds so much less and nothing on big prices. basically guys ,biggest scam site ever. Legal reaping off betting site. Total poooooo
Deborah Marchesi
13 April 2024
Comment from uk.trustpilot.com
Only bet twice a year and today, I chose 6 horses in the Grand National, £1 e/w on 5 horses and £2.00 e/w on 1 horse. that is £14.00. The horse with £2.00 has now been scratched but 1 horse that I placed bet is not showing on my betting slip and 1 horse has a total of £12.00 e/w on him - how did that happen? It happened because Sky's on-line site seems to have had a hiccup. What a mess, before placing the bet all seemed in order - ie right betting amounts, right horse etc. I was then asked to pay £34.00 - should have checked better the payment vs my betting amounts - that was my mistake but expect their system to work better - never again with these people.
David Evans
10 April 2024
Comment from uk.trustpilot.com
Utterly useless as a bookmaker. Run by robots probably using algorithms. Tried to place £50 ew on a golfer in the Masters @ 75/1 and was told the maximum stake allowed was £22.73. Where the f... did they get that number from. All other players that I tried to back were ''suspended''Waste of time.
Jolly J
10 April 2024
Comment from uk.trustpilot.com
I would give zero stars if there was an option.They suspended a friends account after an hours use after giving it the ok, she is now trying to close the account and get her money back they are making it so difficult and keep asking for intrusive documentation. Sky bet hand your heads in shame, Sky bet CEO sort this terrible customer service out, we know that wont happen any time soon
Ray W
09 April 2024
Comment from uk.trustpilot.com
Super 6 login issues stretching back months for many users yet Sky do nothing to resolve them. Big corporate arrogance if you ask me. App deleted until I read somewhere they've bothered to do something about it.
David Coxson
09 April 2024
Comment from uk.trustpilot.com
Back here again . Today goes to put my 100/1 horse on at bet slip there's a change in price to 33/1. I place bet . 5 minutes later its 125/1 .I really hope the government body or likes look into skybet and heavily punishment is placed .
Anne David
09 April 2024
Comment from uk.trustpilot.com
Absolutely disgusting company to deal with. Let my friend create an account whilst at dog races. She made 3 bets then they suspended her account. She is still trying to resolve this issue after them asking for numerous personal documentation, which clearly is a data breach of confidentiality. They should be ashamed of themselves for treating people in this way after taking their money and keeping their winners. It's like getting blood out of a stone. Sky bet, get your act together and start treating people with respect!!
Ian Reid
09 April 2024
Comment from uk.trustpilot.com
Has any one else had issues with the result freeze on accumulator football bets.Hardly ever seems to work for me.
John Jolly
20 May 2024
Comment from uk.trustpilot.com
If people read this transcript of the thread transacting with Skybet today, then no further words should be necessary...Simply be advised avoid this disingenuous Company to avoid unnecessary Stress and abject disappointment.....Has to be the worst gambling Company trading in the UK today!! Sky BetSky Bet672K people like thisCompany09:29You sentHi, I am a member of the Skybet Club and have been awarded 25 free spins this morning. The problem is that they are proving impossible to locate within my account, so I would appreciate your help with the issue I am experiencing....Sky BetSky BetMorning Allan 👋 Thanks for getting in touch and we hope you are wellWe are sorry for any inconvenience caused by this today. We can see you have qualified for the Sky Bet Club free spins but I'm sorry to say that there's a slight delay in them being credited automatically. They should be available later today once done manually by the promotional team, so please check back on site and they should be useable some time before 7pm as it states in the terms.You sentThe system indicated that the spins had been credited to my account and gave instructions to go straight across to Sky Vegas. This is most inconvenient and intensely frustration and as a longstanding Sky Bet customer I am left feeling more than a little disappointed.You sentThe website also states that all eligible members have been credited, which according to your information is misleading and contradictorySky BetSky BetWe are very sorry Allan. The promotional team are working as fast as possible to get this resolved today, please keep an eye out for a further bet bell notification when logged in as it should provide the needed update for the spins being credited.You sentOK19:06You sentAs advised by you earlier today I have patiently waited until 7pm as per your stated terms and conditions, but my 25 free spins have sadly failed to materialise. This is a totally unacceptable level of customer service demonstrated by Skybet and I must now request that this unfortunate matter is escalated to the level of a formal customer complaint. Please advise as to how Skybet is proposing to offer a remedy to this issue going forward. Thank You.Sky BetSky BetGood evening Allan, thanks for getting in touch. 👋We've taken a look at your account and the 25 free spins were credited to your account today, you just need to load up an eligible game:Deal or No Deal: Go All The WayFishin’ Frenzy Jackpot KingKing Kong Cash: Even Bigger Bananas Jackpot KingDeal Or No Deal: Big Hit MegawaysLuck O’ The Irish Fortune Spins.Let us know how you get on. 🙂You sentCan you please send me a link to access the 25 Spins without further problems?You sentHave you read through the earlier thread? And you appear to have completely ignored my legitimate concerns raised.Sky BetSky BetWe can only send you a link to each eligible game Allan? Your free spins were credited at midnight, so they were already on your account before you contacted us earlier. We have had some delays with customers not getting their free spins, apologies you received an automated response. But you were not affected as you were credited them in the early hours of this morning.You sentso why was I given misleading and totally inaccurate information by your colleague?Sky BetSky BetAs we did experience an issue with the free spins being credited Allan. If you load one of the games provided, the free spins will be there for you to use. 👍You sentYour customer service provision appears to be totally unfit for purpose, so I think it is fast approaching time for me to close my account and sadly part company with Skybet..Sky BetSky BetWe are sorry to hear that you feel this way Allan. Let us know if there is anything else we can help with. 👍Beggars Belief!!
If people read this transcript of the thread transacting with Skybet today, then no further words should be necessary…Simply be advised avoid this disingenuous Company to avoid unnecessary Stress and abject disappointment…..Has to be the worst gambling Company trading in the UK today!! Sky BetSky Bet672K people like thisCompany09:29You sentHi, I am a member of the Skybet Club and have been awarded 25 free spins this morning. The problem is that they are proving impossible to locate within my account, so I would appreciate your help with the issue I am experiencing….Sky BetSky BetMorning Allan 👋 Thanks for getting in touch and we hope you are wellWe are sorry for any inconvenience caused by this today. We can see you have qualified for the Sky Bet Club free spins but I’m sorry to say that there’s a slight delay in them being credited automatically. They should be available later today once done manually by the promotional team, so please check back on site and they should be useable some time before 7pm as it states in the terms.You sentThe system indicated that the spins had been credited to my account and gave instructions to go straight across to Sky Vegas. This is most inconvenient and intensely frustration and as a longstanding Sky Bet customer I am left feeling more than a little disappointed.You sentThe website also states that all eligible members have been credited, which according to your information is misleading and contradictorySky BetSky BetWe are very sorry Allan. The promotional team are working as fast as possible to get this resolved today, please keep an eye out for a further bet bell notification when logged in as it should provide the needed update for the spins being credited.You sentOK19:06You sentAs advised by you earlier today I have patiently waited until 7pm as per your stated terms and conditions, but my 25 free spins have sadly failed to materialise. This is a totally unacceptable level of customer service demonstrated by Skybet and I must now request that this unfortunate matter is escalated to the level of a formal customer complaint. Please advise as to how Skybet is proposing to offer a remedy to this issue going forward. Thank You.Sky BetSky BetGood evening Allan, thanks for getting in touch. 👋We’ve taken a look at your account and the 25 free spins were credited to your account today, you just need to load up an eligible game:Deal or No Deal: Go All The WayFishin’ Frenzy Jackpot KingKing Kong Cash: Even Bigger Bananas Jackpot KingDeal Or No Deal: Big Hit MegawaysLuck O’ The Irish Fortune Spins.Let us know how you get on. 🙂You sentCan you please send me a link to access the 25 Spins without further problems?You sentHave you read through the earlier thread? And you appear to have completely ignored my legitimate concerns raised.Sky BetSky BetWe can only send you a link to each eligible game Allan? Your free spins were credited at midnight, so they were already on your account before you contacted us earlier. We have had some delays with customers not getting their free spins, apologies you received an automated response. But you were not affected as you were credited them in the early hours of this morning.You sentso why was I given misleading and totally inaccurate information by your colleague?Sky BetSky BetAs we did experience an issue with the free spins being credited Allan. If you load one of the games provided, the free spins will be there for you to use. 👍You sentYour customer service provision appears to be totally unfit for purpose, so I think it is fast approaching time for me to close my account and sadly part company with Skybet..Sky BetSky BetWe are sorry to hear that you feel this way Allan. Let us know if there is anything else we can help with. 👍Beggars Belief!!