SkyBet PLAYER REVIEWS(1719)
James Crossley
07 April 2024
Comment from uk.trustpilot.com
The people behind skybet are absolute scumbags. Even when your bet is going well they will suspend your bet so you can’t cash out. It’s shocking what these betting companies will do
Richard Pennycook
06 April 2024
Comment from uk.trustpilot.com
Please don't deposit money with this company, I deposited £200 and immediately they suspended my account. Trying to retrieve my money back ( yes my money skybet ) not yours! They make things difficult saying they need documentation and you send it and 4days later it appears they need bank statements of Transactions, I find this most intrusive of my data protection rights so won't give it them. So basically they withhold your money. It would be easier to accept if I walked down the street and got mugged, Don't know how they get away with it and what a way to treat customers. Well done SKYBET....
Paul Stephens
06 April 2024
Comment from uk.trustpilot.com
Gone right off sky bet. Odds are less than other sites. You used to get a free £5 bet to spend anywhere ,when you spent £25 weekly. Now its £30. You can only bet accas or build abets. Got to use 5 teams. Gone crap now. Opened with william hill.
Richard
05 April 2024
Comment from uk.trustpilot.com
Having already taken the Acca freeze option from my account due to a few ‘small wins’ they then duped my wife out of a win by changing an already frozen ‘win’ to ‘lost’ which meant she was unable to cash out once the rest of the bet was valid. They changed it the moment the bet came in.
Michael Bailey
04 April 2024
Comment from uk.trustpilot.com
I have been a Skybet customer for many years I love the extra places they offer and some of the specials they put up can be the real deal. So from a betting prospective they are a decent enough company. Unfortunately though when there is a problem it seems to be difficult or nearly impossible to sort it out. I have been trying to log into my account all week but am being told my details are wrong even though they are saved on all my devices and have been the same for years. Even when I try to reset my password (even though I know it is right) I keep getting the spinning wheel (trying to load).I have tried to contact via email etc but no reply to date, the first contact was sent four days ago.I have now given up and fortunately have other accounts. It is rare for me to give bad reviews but unfortunately there customer support is terrible.
Janis
02 April 2024
Comment from uk.trustpilot.com
Skybet is Ruthless. My Wise Bank let me make deposit to Skybet, but does not allow any incomming payments from Gambling, Casino, etc. I asked Skybet to withdraw to my other High Street Bank, Barclays, but Skybet refused, and they told me- my only option is to close my Wise Bank account, send them Proof of Closing Letter and then they will make withdrawal. But i do need my Wise Bank account for my international transfers and exchanges to my family back home. And i feel like i am being forced against my will.
larry cutajar
02 April 2024
Comment from uk.trustpilot.com
this is a terrible site not honest or fair. for instance, i regularly do football acca's and not for the first time i placed an 9 team acca on both match odds and both teams to score, 8 of the matches were winning or had won with one match remaining with 35 minutes to go. i was expecting a fairly high cashout but no, they suspended one of the matches that had already finished hence suspended the cahout. this site is nothing short of cheating as this has happened several times. customer services did not help or explain the reason behind this only to say that cashout is offered by a third party so i asked who the third party is and guess what, they refused to say.
Mark Williams
01 April 2024
Comment from uk.trustpilot.com
How can the ‘net’ deposit rule be ethical? You set a limit to budget. If you win that’s a bonus. It just feels like they want you to bet until you’ve scoffed all your budget. What am I saying? Of course that’s what they want !!! Despicable really.
Jon
01 April 2024
Comment from uk.trustpilot.com
Good website. The account button goes missing on android devices and their prices are stingy.
David Cantwell
01 April 2024
Comment from uk.trustpilot.com
Spent £5 bet , did not receive 3×£10 promotional bets. No reply from complaints
John Potter
30 March 2024
Comment from uk.trustpilot.com
Appalling customer service. Spent loads of my time sending messages to try and recover £2 on a money back as cash promotion. Every time a different person eventually answered with conflicting views and it took over three weeks for them to finally inform me why I was not getting my cash back.
Cj
29 March 2024
Comment from uk.trustpilot.com
Absolutely shocking customer service! Full of people that don't speak English, can't even understand simple sentences. There whole game is just not to help you out with you're issue, send cocky little 1 sentence replys back wich don't make sense, all just to wind you up, to make you say 1 bad word like sh!t, then they close the conversation. I've contacted customer support on 3 diffrent occasions now. 3 times I haven't been helped. Even got a manager to contact me via email ( that took 7 days to get a message) all for him to say contact our live team and they'll help you out 🤦♂️, seriously sky have some of the best games to use on Vegas and some of the easiest gambling you can do, but with this abysmal customer service no wonder they've fallen behind, William Hill and paddy Power. Simply put, don't bother using sky
ron burgundy
28 March 2024
Comment from uk.trustpilot.com
Constantly promoting how great their Acca Freeze feature. However, once you win a couple of times, they restrict your account and block you from using it. The complete opposite of 'Betting Better'
Peter Pittaway
28 March 2024
Comment from uk.trustpilot.com
I was a long time customer of Skybet who offer value with their places paid on horse racing that is if they accept your bet. I am a small punter and at the recent Cheltenham Festival they accepted £10 EW @33/1 on a horse. Then when I wanted £5 EW on a horse @25/1in the same race they would only accept 10 pence EW In my mind they are not true bookmakers and do not offer a service they just want losers so will not guarantee to take your bet even when it’s very small staked. If you want to be sure your bet is on go to someone else
Kerrsatz
28 March 2024
Comment from uk.trustpilot.com
Appalling customer service. Never answer my actual queries which turned into complaints. Poor grammar in their belated replies. They have definitely changed something recently, service overall is not as it was a year or two ago. And my queries have not been resolved - I have just given up!
Mr Caldwell
26 March 2024
Comment from uk.trustpilot.com
Promotes ACCA freeze but never works either don't offer it or make sure it works free bet offer now also very restricted going downhill Cheltenham offers were also very poor
Gurjot Bains
25 March 2024
Comment from uk.trustpilot.com
The new net deposit system should lead to people going to jail. I will be complaining to gambling commission. Scumbag move to prey on people, and bypass deposit limits.
Matthew weir
25 March 2024
Comment from uk.trustpilot.com
I had my account closed by skybet because they said that I was involved in illegal activities. That is what clause 18.2 of their terms and conditions.No explaining what these were or any other explanation.Just accused of illegal activities. I did nothing more than bet with them as anyone would.the fact that I sometimes win was probably the issue.I have other betting accounts and have no problems with them.Be careful you don't win with SKYBET as they can and will withhold any money in your account and say you are illegally betting when you win.
Michael
21 March 2024
Comment from uk.trustpilot.com
Literally just told me on the phone I won't be able to get MY money back if I don't send over a bunch of crap way less valid for proving my identity than I already sent them in the past? Recorded the conversation as well so good luck with that, I'm sure IBAS will enjoy hearing how a company as big as Sky tries to steal money of it's customers
Erin Greene
20 March 2024
Comment from uk.trustpilot.com
THEFT! They closed my account after contacting them serval ways I finally got to the point I have over my bank details it was now been months and I have just been ignored this is mad how much a big name can steal from their customers sky bet is a big company with 0 customer respect!
Anthony Welsh
19 March 2024
Comment from uk.trustpilot.com
Forever moving the goalpost what was a great weekly freebet for loyal customers is now a rigid bet on what they want you to bet on. Not for ne anymore
Pedro Greene
18 March 2024
Comment from uk.trustpilot.com
Skybets boosts never win, they always seem to lose by 1, which indicates to me that they are fixed and they know exactly what's going to happen. Thieves, I'm sticking with bet365 now, because I'm tired of the rubbish. It's crazy how a player can get 1 shot on target in the first 45mins, then not do anything for 45mins being the teams main striker for the next shot on target. Clearly you have these scams planned out.
Pedro Rosa
18 March 2024
Comment from uk.trustpilot.com
I have created an account last week. Sent all the documents, and as normal, they said that it was all ok to play. After a big win, (bet 200 and won 1200), my account was suddenly suspended and they are saying that they will investigate it for up to 2 weeks.It is quite frustrating, because my funds will be there locked all of this time.SkyBet need to improve on this. How can they approve your ID and docs, and on the next day, suspend your account, because they need to verify you again? Why they don't do a stronger verification process in a way that they don't need to do more verifications after?
Mick Steele
18 March 2024
Comment from uk.trustpilot.com
Absolute robbers. Do not bet on this site. Placed a bet on Mullins to have 9 or more winners at Cheltenham and they changed the bet on the receipt to say over 9 winners. I have proof of this and will be taking it further. Don't waste your money on this site!!!
John Dutton
18 March 2024
Comment from uk.trustpilot.com
best site ever look after you if you have gambling issues got correct tool for safer gambling im due to resrart after 2 year self exlusion when you win always gets deposited next day well worth joining
Dave
17 March 2024
Comment from uk.trustpilot.com
Scammed. Put a bet on for Manchester united to win v Liverpool in the FA cup.Manchester United won.Sky bet didn't pay out as the claim bets only payable for 90 minutes.When I placed the bet on a win there was no information made available about this apparent rule.Scam. Once bet account is empty they can do one.
G R
17 March 2024
Comment from uk.trustpilot.com
Sky bet is an absolute rip off and everything wrong with gambling industry. I have had two bets in the last month where they have suspended my bet. Once because their system had an issue when my bet would have won. Second time because a match was postponed. I understand this is beyond their control but they don’t even offer you your stake money back as a gesture of good will. Really rubbish
Mr M Piper
16 March 2024
Comment from uk.trustpilot.com
I would give 0 stars but can not on here. I had a self exclusion in place as years ago i never had a bet on line, I used my local bookie Ladbrookes. How ever I was able to registar with skybet for the free ITV 7 bet. So actually putting money on a horse i,d never done with sky bet. I used Paddy Power for myself, and Betfair with myself and one other. the betfair was used only for an E/W L15 with me and one other on saturdays TV racing, and I used the PP for myself, this was usually only about £6 on a saturday. I had an iffy fit with a free bet issue with Betfair so closed the account, and went to sign up with Skybet. I checked on what they needed I up loaded photo ID, Driving licence, and for proof of address they wanted something like utility bill, bank statement etc, so for that I uploaded letter from Nationwide, just the heading with my name and address on and the date letter was sent (Feb this year) they said it should take about 5 hours to verify, but maybe 12hrs if they are busy, I waited over 24 hrs so went on their chat line and they were most unhelpful. so I rang the relevant number and explained all to the guy that answered, he said he will email me and if I attached the relevant docs to the email he will make sur they go straight to the relevant team, so this I did. so I had sent docs via email uploaded both docs twice on their web site, then last night I received an email saying "We have closed you account" sorry for inconvienence. No explanation or nothing. sadly this had also blocked me from Betfair and PP, as they are under the same umberalla. So I was back on the chat with both Betfair and PP I admitted that I closed Betfair in an iffy fit, they were very good and understanding, and set about reopening my account then I was told that a self exclusion had been applied, I stated I had not done this and explained what had happened, the lady helping me was very understanding, and got things hopefully sorted, but because of this self exclusion I now have to wait "24 hour cooling off period" so will try to log back in tonight around 7pm when cooling off period ends. The above scenario was the same for PP, their chat line people were also very helpful and understanding. But for both I had to give annual income and accept a monthly limit for 6 months all because I just tried to join skybet. I only spend about £5/6 a week on a saturday to watch tv racing. I am a senior citizen that has always had a little flutter on a saturday. I just can not understand why skybet did this, no explanation or nothing, their was nothing offensive in any phone calls, or chat, so just to be told we are closing you account even stopping me doing the free ITV 7. Like I said Id never had a bet with them using a betting app all I did was apply to join. WHAT AN AWFUL COMPANY, AS OTHER HAVE SAID PLEASE STAY AWAY IF YOU USE ANY OTHER COMPANY UNDER THE SAME UMBERELLA.
Julie Radford
16 March 2024
Comment from uk.trustpilot.com
Worse betting site ever.DO NOT WASTE YOUR MONEY HERE!!!BAD ODDS THEY WOULD TAKE YOUR HOUSE if THEY WOULD LET YOU BET ON ITFor such a massive company, they should be ashamed, if you do decide to bet with them, just remember you are funding the CEOs their next 1k bottle of champagne, if not more, I actually feel such a mug 😡
Dave
13 March 2024
Comment from uk.trustpilot.com
Worst odds by far, and they are happy to take thousands of pounds off you, but as soon as you win a large amount they suddenly need a DNA test to confirm your identity.
John Cooper
13 March 2024
Comment from uk.trustpilot.com
Non runner no bet offer for Cheltenham festival. Skybet did not adhere to their own nrnb offer. Horse was withdrawn and settled as a loss. The live chat only provided a generic ante post betting guidance. Chat abruptly stopped working before getting a proper answer. Not worth pursuing for the amount involved. Dishonest promotion. This is Skybets NRNB Cheltenham offer..[What is the promotion? Non Runner No Bet means if the horse you have backed doesn't run in the race specified then your bet will be made void and stake will be returned to your account.]Unless they decide to just keep it..
mark
13 March 2024
Comment from uk.trustpilot.com
Bookies lose on first day of Cheltenham and they start sulking and all of a sudden can't log on. Pathetic 🤔It conveniently happens this afternoon important moments. The only bookie that does this
Lee Naylor
12 March 2024
Comment from uk.trustpilot.com
Both myself and my partner use Sky Bet to play Super6 but today my partners account was suspended and closed permanently, without a single explanation as to why. My account was also suspended and closed a while back, with an open bet, and they were just going to take the money I had placed. After about 5 sessions on Live Chat, I managed to get mine re-opened but still constantly locked out and having to change my PIN.Do yourselves a favour and DO NOT BOTHER OPENING AN ACCOUNT with these crooks. I would also suggest if you already have an account with them, close it before they do!!
Michelle Fellows
12 March 2024
Comment from uk.trustpilot.com
Won A couple of squid of 20 bar,so I was 18 down,out of all the sights I go on,this is 2nd worst out of 14 other sights I play on,oh by the way,you put bad review on here about them,they delete it 🤔
bob bobinson
11 March 2024
Comment from uk.trustpilot.com
Worst customer service I've ever had to deal with. Spent over 30mins trying to get my account back to then be told to wait another 2-3 mins which took almost 15 mins for them to close the Chat on me anyway.Use Bet365 if you can, honestly 10x better then these. Not that any bookies are Good but none as bad as Sky.
steve mccormick
11 March 2024
Comment from uk.trustpilot.com
Shocking company. Spend £30 and I received 50 free spins on Fishin frenzy.Winnings after 50 free spins 🤔🤔. 35p that’s it 35p. Keep your free spins sky bet I won’t be putting another penny into your robbing business
Stephen
11 March 2024
Comment from uk.trustpilot.com
Backed a horse 4/1 win not eachway but no best price because of the extra places?? But im not backing eachway!! Cashed out and bet with 365. And ill be having my fiver on for the moneyback as cash and if i win withdrawing the winnings to get better value elswhere and if i dont use the fiver cashback for the rest of the meeting and withdrawing that too! So basically skybet wont get a penny out me! Poor prices poor value poor promotions!!
Nick Martin
09 March 2024
Comment from uk.trustpilot.com
They asked me to change my pin for security reasons which I did. Then wouldn’t let me login with my new details. The chat wasn’t very helpful. I lost money because I wanted to cash out on an accumulator , but they didn’t want to know. I won’t be using this site again
dollys
09 March 2024
Comment from uk.trustpilot.com
The wins are dreadful pay 1 pound spins to win 12 p and thats if u do win don't waste ur money
Mr Evans Chris
07 March 2024
Comment from uk.trustpilot.com
I've been with Skybet for around 10+ years, great to begin with, get you in with good promotions, over the last 3 - 4 years this has changed and not for the better. promotions are rubbish now compared to other sites, they change their rules without advising anyone , so now i have closed my account, i can see a lot of people following also.
juwaad hussain
07 March 2024
Comment from uk.trustpilot.com
rubbish company dont know how to run a business stick to william hill 👍
Mr astbury
07 March 2024
Comment from uk.trustpilot.com
I have been with sky bet for years,i have now closed my account,you get free bets and cant even use them,i will now use another betting platform from now on.
edward johnson
05 March 2024
Comment from uk.trustpilot.com
if i colud give 0 stars i wolud there just eat your money i close my acount down please stary away or you lose you money i been with tham 2 week now and in the to week i put about 200 in and there just eat the money
Nabeel321
04 March 2024
Comment from uk.trustpilot.com
Promotions are good but ACCA freeze won’t be in play when ur winning and casino and slots are rigged never use that never mean never don’t waste your money rest they are ok at the end they are profitable company so !!!
Jack Wiggins
02 March 2024
Comment from uk.trustpilot.com
The worst major bookmaker in the UK and it isn't even close. No customer service, restrict you the moment you win, happy to let you lose hundreds but winning hundreds is forbidden and will result in an account closure. It is a bizarre downfall as they were genuinely one of the best around 5 years ago.
Andy
01 March 2024
Comment from uk.trustpilot.com
Worst gambling company I have ever been with.won €200 in one day and they decided to close my account and not let me withdraw my winnings
sam
29 February 2024
Comment from uk.trustpilot.com
I got a message i won £ 5500 I tried to take the money out , But they blocked my account they only took money from me about £ 500 fraudsters i tried to message for two weeks i had no answer when i called they said we sent you AN email. WHICH THEY DIDNT
mark Viviani
29 February 2024
Comment from uk.trustpilot.com
this company has now gone too far. Delving into people's public finances. Gambling has been around since time began, 99% of people gambling for fun. Now because skybet has gone woke they have spoiled a hobby people have had for a lifetime. Who is in charge of these organisations? Stop treating us like children.
BIG KAHUNA
29 February 2024
Comment from uk.trustpilot.com
I joined Skybet thinking as advertised there would be a wide range of gaming with even some Gaming promotions. But every gaming promotion is either “Opt in and place £5 or £10 up to £20 to get 5 free spins. Where as other betting sites offer daily free spins everyday without having to make a bet 1st. Disappointing.
Graeme Bell
09 April 2024
Comment from uk.trustpilot.com
The worst betting app out there. Very difficult to use and the free bets are just I possible. Switching to another
The worst betting app out there. Very difficult to use and the free bets are just I possible. Switching to another