SpaceCasino Review

Nice greeting, prompt reply and answered my query straight away

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Good service willing to help and no hassle

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Helpful Customer Service understood my issue and dealt with it swiftly to provide resolution.

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Best casino ever highly recommended David was really helpful 10 stars from me

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Kristine was super helpful and polite, and helped me with my query!

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Malcom was great and quick response

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Space casino was a great place to play games. Generous offers and very fast KYC.Daniel from live chat was very helpful with my request.

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Had a query, where it turns out I had missed something in the details. Andreea was friendly, polite and sorted out the issue with no hassle. Hoping all my customer service interaction is like this from now on!

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The support from Kristine the online support agent was very great.. she took the time to explain things I did not understand. I like the games offered, they are plentiful and a good variety. I am enjoying playing at this site so far so good.

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Quick and helpful, went above and beyond. Thanks!

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No good casino. Stay away. If you are not loosing a lot they will close your account. I played everyday for 2-3 weeks. Even if you go in the red sometimes and manage to recover and are in the black for a short while. As long as you are not loosing a tonne, forget it. No good. And I agree with all the negative reviews. They don’t always payout. They will hold onto your cash and not pay out. They make up so ridiculous security reason even after they have verified every single thing including bank details and statements and card. And they also try to manipulate your play by kicking you out of mid plan and showing you pre recorded and non-live bets. STAY AWAY.

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the support agent was very helpful. I have yet to explore more of the casino to find out if I like it or not.

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Shoutout to Kristine! Helpful advisors & good website 🙏🏻

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I had a problem with free spins.I only had to wait one minute to chat to a person on the help, refreshing to not have to waste time with an AI bot.Problem was solved immediately

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Extremely sad to see new reviews and people are still falling in to the SpaceCasino scam :/They suspend your account without reason and keep your funds & winnings. It literally says so in their terms. Do your research and look up before using please guys. Be careful

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very helpful and quick chat – david

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This is in line with our terms and conditions stated in section “3.5 Suspension and closure by us”.We regret to inform you that, in accordance with our Terms and Conditions, your account funds have been voided due to a breach of our policies. We understand that this may be disappointing, and we want to emphasize that this action was taken to ensure the integrity of our platform and maintain a fair and secure environment for all users.

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David was quick to respond, timely in his responses and courteous throughout and was able to resolve my issue within an hour.

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Quick and helpful customer service on the live chat. David fixed the problem for me in a few minutes.

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Zero star if that is possible to do that. Do not play at here if you ever or always win thousand even thousands like me, they do something call diligence check and hold my withdrawal and asked for my bank statement, which I showed and explained to them. I think they just try to find a reason to seize my money or refuse to pay me. Be careful everyone before you trap your self in this con.

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Amanda was knowledgeable and friendly and was very fast to reply.

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Amanda was fantastic, really friendly and polite and helpful 🙂 Great casino

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yeah another online Casino, that just throws dead spins after dead , take take take. Yet had a licence to be fair ? yeah right , there’s a reason millionaires buy casinos.Stupid tax is the truth but they have manipulated most peoples phycology to think other wise . Hope my money contributes to your next yachting adventure.

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Joined this casino because of the reviews and thought I’d leave an honest review. It hasn’t been a great experience so far, bonus rounds rarely go past a few pounds and the system clearly doesn’t take amount wagered into account. Its a very volatile casino so be prepared to be at a loss.

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Scott was very quick to answer my question, very friendly and excellent customer service skills! I’m not sure why this casino have some bad reviews, I will not go on any other casinos, appears trustworthy! Thankyou scott for taking the time to help me.

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The live chat is very good. Immediate connection to a real person! And helpful too. Many thanks. ⭐️⭐️⭐️

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Roberto was very quick to respond and provided all the information I needed.

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Andreea assisted me very quickly and was polite and informative. No more needs to be said my query was resolved straight away and I was satisfied. Thanks!

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Query answered promptly, clear information given. Thanks, Andy!

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Great service. I never had such a quick response and very friendly live chat. Thanks

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Andreea was very helpful with my questions and even told me about some other offers that i had that i didnt even know about! Thank you very much for the help with my account i was a little nervous but she put my mind at ease

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Sports betting . Quick changes when required . Won 3254 and was paid out that night even with me only submitting documents that evening . Can’t comment on casino but for me quick withdrawals is the key

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It is known for SpaceCasino to close your account after winnings on top of keeping your deposit. A lose-lose. Do your research, scroll, check the reviews of those who win. Same issue.Don’t let the positive reviews fool you.Remember, unlike any other gambling platform, their unique terms 3.5 state “Space Casino reserves the right to suspend or close your use of our services at any time, and with no obligation to provide reasons for doing so”“We also reserve the right to withhold all of your Space Casino funds” / in such circumstances your account is closed.SpaceCasino abuses this method of account closure to keep your winnings. Scroll, read the reviews. Don’t fall for the trap to sign up & agree to these terms.- This means, deposit your funds & I will gladly steal them without giving you reason because you agreed haha xIf you wish to continue to use SpaceCasino, I only ask you mark this as useful once they have stolen your funds, so others are aware.Be careful, stay safe. The Uk Gambling Commission needs to revaluate their regulated Fair Terms with SpaceCasino as soon as.

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Update!! So been told by roberto (he has been lovely) that there just waiting on one last go ahead from the relevant team. So let’s hoping 🤞🏼Been playing on the site for a while now. And nothing has been a problem,depositing or playing it’s been great apart from last night when I had a huge 10k win. Documents had previously been uploaded and verified. So soon as I withdrew last night (bear in mind had to make 2 withdrawals as max was 5k) plus money left in the account. I had my account shut and told to contact customer services which then they asked for bank statements etc. this was all uploaded a done. So now over 12 hours later. Still no update of anything? What is happening with my winnings or my account? The customer service guys are lovely don’t get me wrong but telling me the same thing. I don’t want to be getting told the same thing I want to know what exactly is going on with my money that I fairly won a fairly deposited to win. With no problems at all. Today I should be happily celebrating my winnings but instead worrying if I’m even going to get this? Just hope greatfully that this is just a blur and it gets sorted as I’m hearing so many bad things 😢

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A very good website with great games and speedy payouts. Support is extremely good and efficient. Would definitely recommend.

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I am not sure how many stars I want to leave as I have been happily playing along on space casion since 19th October, and there’s never been an issue depositing, however tonight I made a withdrawal for £600 within 10 minutes of making my withdrawal my account was locked and I was asked to contact customer service, which i duly did. I have posted their response below. If my winnings reach my account I will come back here and update this and change my review rating. Fingers crossed guys! “I can see that our player safety team are currently reviewing your account at the moment.I apologise for the inconvenience this may cause, as soon as the review has been completed the player safety team will reply to you via email.The player safety team conducts reviews for several reasons, this could be for responsible gambling reviews to checking documents which have been sent to us.We do not get the particulars of the review I’m afraid.While this does take place though any withdrawals will not be processed, but our specialist team will be handling this for you as priority.As soon as there is an update you will be contacted via email immediately.

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Stay away from this site if you a big gambler like me. They will do a due diligence to hold your withdrawal, I will delete my review once I receive my withdrawal

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Helped me fast! And spoke very professionally with me. Thanks!

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What a con , I’ve signed up and followed instructions so that I also got a free bet if I lost. I wasn’t automatically credited this free bet and had to chase it up. I used the free bet and won and since then I’ve been unable to access my account. I haven’t done anything wrong and space casino have took my winnings. And just stated they can do this for no apparent reason. Disgusting

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Very friendly and efficient advisor. Highly recommended

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Kristine was very responsive, efficient and quickly answered my query. A great experience thank you.

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Andrea was a great help

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You guys are so vile for retaining a £2k withdrawal of mine after depositing over £1k and not even giving me back my £1k. So nasty, absolutely revolting and disgusting. Never experienced anything like this in my life. Been completely robbed. No words to describe this at all. Beyond sick this is.I truly hope people see past these reviews and avoid the trap I fell into. So devastated.

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I like fast response i will gove 5 stars when i get my withdraw

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Very prompt and helpful

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Great customer service, Andrea was very friendly and issue was resolved very quickly.

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Very fast, and all went right, it was nice moment to discuss with Fritz, many thanks to him.

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I had trouble about getting my free bet so I message on chat live and Fritz was very helpful and did it very quickly.

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Very good service

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Andy was very helpful and friendly when I needed assistance with claiming and placing a free bet. Very detailed instructions and just a very friendly person to deal with. Thank you!

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