SpaceCasino PLAYER REVIEWS(1539)
Richard Baker
10 January 2025
Comment from uk.trustpilot.com
Site has 24hr live chat tomas was a very knowledgeable agent.once your verified which I found easy withdrawal times are super fast .Exactly what a player wants when your playing with your hard earned readies. Well done space.
Site has 24hr live chat tomas was a very knowledgeable agent.once your verified which I found easy withdrawal times are super fast .Exactly what a player wants when your playing with your hard earned readies. Well done space.
Reply
customer
09 January 2025
Comment from uk.trustpilot.com
very efficient customer services - easy to use platform
very efficient customer services – easy to use platform
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MC
08 January 2025
Comment from uk.trustpilot.com
Started playing 2/3 weeks ago, £100 down and zero bonuses! The welcome bonus is rubbish, 10 spins a day and wok around £12! Good games but never get a bonus so I’d avoid!After playing a few I’d suggest mr vegas, loads of bonuses and more for your money.Happy playing guys and gals
Started playing 2/3 weeks ago, £100 down and zero bonuses! The welcome bonus is rubbish, 10 spins a day and wok around £12! Good games but never get a bonus so I’d avoid!After playing a few I’d suggest mr vegas, loads of bonuses and more for your money.Happy playing guys and gals
Reply
Robert Niehorster
08 January 2025
Comment from uk.trustpilot.com
Instant withdrawal and helpful live chat
Instant withdrawal and helpful live chat
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Jenda Makuna
07 January 2025
Comment from uk.trustpilot.com
It was great service and really helpful
It was great service and really helpful
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Cosmin Obreja
07 January 2025
Comment from uk.trustpilot.com
Very fast response which I didn't expect.
Very fast response which I didn’t expect.
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Teresa Baldock
07 January 2025
Comment from uk.trustpilot.com
Very helpful!
Very helpful!
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joe bajada
06 January 2025
Comment from uk.trustpilot.com
Kristen was verey helpful she got my problem sorted excellent service
Kristen was verey helpful she got my problem sorted excellent service
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Joe
04 January 2025
Comment from uk.trustpilot.com
Roberto was very helpful in explaining a promotion offer. Quick easy and sorted. Great work
Roberto was very helpful in explaining a promotion offer. Quick easy and sorted. Great work
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Craig
04 January 2025
Comment from uk.trustpilot.com
Further to my email yesterday, Space casino asked for more information to assist me! Still no reply to my emails. I'd suggest you avoid this rouge casino. # 204562
Further to my email yesterday, Space casino asked for more information to assist me! Still no reply to my emails. I’d suggest you avoid this rouge casino. # 204562
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Paul Haynes
03 January 2025
Comment from uk.trustpilot.com
Dealt with my question very quickly and efficiently. No wait time and everything resolved within 2 mins. Thanbk you David.
Dealt with my question very quickly and efficiently. No wait time and everything resolved within 2 mins. Thanbk you David.
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JS
03 January 2025
Comment from uk.trustpilot.com
Space Casino - Excellent customer support service. Andreea was very helpful and responsive to the query I had resolving my issue very promptly.
Space Casino – Excellent customer support service. Andreea was very helpful and responsive to the query I had resolving my issue very promptly.
Reply
Paul Haynes
01 January 2025
Comment from uk.trustpilot.com
Very sympathetic response and attempted to find a solution to something that was my fault. Annoyed with myself but very happy with the help and service that I received from Amanda.
Very sympathetic response and attempted to find a solution to something that was my fault. Annoyed with myself but very happy with the help and service that I received from Amanda.
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Michelle Elliott
31 December 2024
Comment from uk.trustpilot.com
Well think wen you. Put your money in they soon take it but when u win money they as for I'd why dident they ask me when they took my money
Well think wen you. Put your money in they soon take it but when u win money they as for I’d why dident they ask me when they took my money
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Kevin wilkinson
30 December 2024
Comment from uk.trustpilot.com
Don't be fooled by the excellent reviews this is the worse site I've ever used they will refuse to pay out made withdrawal 7 weeks ago and asked for the 69 in my account released to be too kept saying it was with a department they apparently can't communicate with to see where your money is and after a whole week of waiting they have stopped me from using the live chat as they won't let me talk to anyone and kick me out when I connect with an adviser and won't reply to any emails either so obviously never gonna see that money again don't use this site you'll never see your money again and when you try to ask they will block you from talking and ignore you! I will be talking to the police and getting them shut fown for withheld funds and keeping peoples money and refusing to release it and stopping you from getting support if you keep asking
Don’t be fooled by the excellent reviews this is the worse site I’ve ever used they will refuse to pay out made withdrawal 7 weeks ago and asked for the 69 in my account released to be too kept saying it was with a department they apparently can’t communicate with to see where your money is and after a whole week of waiting they have stopped me from using the live chat as they won’t let me talk to anyone and kick me out when I connect with an adviser and won’t reply to any emails either so obviously never gonna see that money again don’t use this site you’ll never see your money again and when you try to ask they will block you from talking and ignore you! I will be talking to the police and getting them shut fown for withheld funds and keeping peoples money and refusing to release it and stopping you from getting support if you keep asking
Reply
Julian Cowderoy
29 December 2024
Comment from uk.trustpilot.com
Very quick reply to my email and very satisfactory reply. Thanks David!
Very quick reply to my email and very satisfactory reply. Thanks David!
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xTeQhzz
28 December 2024
Comment from uk.trustpilot.com
What can I say what a great casino! Lovely experience and a lot of fun! And the live 24/7 chat is incredible with fast replies and amazing customer service tomas you were a great help thank you hope the team has a happy new year!
What can I say what a great casino! Lovely experience and a lot of fun! And the live 24/7 chat is incredible with fast replies and amazing customer service tomas you were a great help thank you hope the team has a happy new year!
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Alex
28 December 2024
Comment from uk.trustpilot.com
Warned dont look positive feedbacks casino slots are dead spin when I'm asking what is casino commission from every single games they won't answer coz they works hight commission for example if u deposit 100£ automatically 50£ goes casino 6percent goes games provider other 44percent goes players so if u lucky can win 44£ casino works like that if there no rigged games also live support don't give you this information,this casino totally scam in two days I do deposit 800£ didn't get any win even 10x so dint waste ur hard earned money better play which casino work small amount commission. I WILL REPORT THIS CASINO TO GAMBLING COMMISSION UK
Warned dont look positive feedbacks casino slots are dead spin when I’m asking what is casino commission from every single games they won’t answer coz they works hight commission for example if u deposit 100£ automatically 50£ goes casino 6percent goes games provider other 44percent goes players so if u lucky can win 44£ casino works like that if there no rigged games also live support don’t give you this information,this casino totally scam in two days I do deposit 800£ didn’t get any win even 10x so dint waste ur hard earned money better play which casino work small amount commission. I WILL REPORT THIS CASINO TO GAMBLING COMMISSION UK
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Clare
25 December 2024
Comment from uk.trustpilot.com
Great site Leigh was so helpful on the live chat too x
Great site Leigh was so helpful on the live chat too x
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Pete Jones
24 December 2024
Comment from uk.trustpilot.com
Malcom went out of his way to look into my enquiry and helped me understand where I had made mistake. Really professional
Malcom went out of his way to look into my enquiry and helped me understand where I had made mistake. Really professional
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Aaron Jones
24 December 2024
Comment from uk.trustpilot.com
Malcom at the live chat was fantastic helped me out massive and processed my withdrawal for me straight away brilliant
Malcom at the live chat was fantastic helped me out massive and processed my withdrawal for me straight away brilliant
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Sally Chilton
23 December 2024
Comment from uk.trustpilot.com
Roberto mazing fast customer service
Roberto mazing fast customer service
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Julie Altuntas
23 December 2024
Comment from uk.trustpilot.com
First time on the site so was a bit wary but I won! And the money was in my bank within the hour! Thankyou space casino you've made my Christmas more affordable..thankyou
First time on the site so was a bit wary but I won! And the money was in my bank within the hour! Thankyou space casino you’ve made my Christmas more affordable..thankyou
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Davie
22 December 2024
Comment from uk.trustpilot.com
I will give 3 stars purely for slot selection but as for first experience, 500x down, base games dead spins, landed a whopping 2 bonus rounds, 1 paid 9x the other 23x 😂 FILTH. It's one of those sites where you just know your balance is heading for bust town only as your spinning. Self exclusion keeps me away and rids me of any lurking linked sister sites 👋👋
I will give 3 stars purely for slot selection but as for first experience, 500x down, base games dead spins, landed a whopping 2 bonus rounds, 1 paid 9x the other 23x 😂 FILTH. It’s one of those sites where you just know your balance is heading for bust town only as your spinning. Self exclusion keeps me away and rids me of any lurking linked sister sites 👋👋
Reply
Patrycja S
22 December 2024
Comment from uk.trustpilot.com
I decided to play just because of positive reviews here. More than 100 pounds eaten on the smallest stakes.. no bonus, no nothing. I'm very disappointed and put cross on this casino.
I decided to play just because of positive reviews here. More than 100 pounds eaten on the smallest stakes.. no bonus, no nothing. I’m very disappointed and put cross on this casino.
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Ross Hempstock
17 December 2024
Comment from uk.trustpilot.com
Very easy, David was very helpful.
Very easy, David was very helpful.
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Benjamin St Louis
17 December 2024
Comment from uk.trustpilot.com
Bet big = space casino will keep those winnings. Refused a £2k deposit of mine a few months back whilst I deposited £1k. Scammed for my £1k, never got it back after the stress of risking my money on game show ‘Crazy Time’ lol. Managed to get to £2k, never received, over it now. Space Casino closed my account due to terms 3.5 meaning if they see deposits of £300+ on your statement, they will close your account only if they see some nice winnings from a withdrawal request for SpaceCasino to keep.Sad this place is still running, just saw another recent review here saying they scammed £3.6k of someone else. So sad to see. Be careful if you bet big here guys, a lose-lose.* Managed to win £3k from PubCasino after verification checks, withdrawal came within a few days no problems, I strongly recommend using an alternative platformTerms 3.5 ~ “Space Casino has the right to terminate your account without reasoning” lol so weird from a betting platform
Bet big = space casino will keep those winnings. Refused a £2k deposit of mine a few months back whilst I deposited £1k. Scammed for my £1k, never got it back after the stress of risking my money on game show ‘Crazy Time’ lol. Managed to get to £2k, never received, over it now. Space Casino closed my account due to terms 3.5 meaning if they see deposits of £300+ on your statement, they will close your account only if they see some nice winnings from a withdrawal request for SpaceCasino to keep.Sad this place is still running, just saw another recent review here saying they scammed £3.6k of someone else. So sad to see. Be careful if you bet big here guys, a lose-lose.* Managed to win £3k from PubCasino after verification checks, withdrawal came within a few days no problems, I strongly recommend using an alternative platformTerms 3.5 ~ “Space Casino has the right to terminate your account without reasoning” lol so weird from a betting platform
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Julia Underhill
10 December 2024
Comment from uk.trustpilot.com
Really happy with the help given to me by Fritz, no hanging about but checked my account and credited my free spins immediately. Thank you!
Really happy with the help given to me by Fritz, no hanging about but checked my account and credited my free spins immediately. Thank you!
Reply
rtbfgc
08 December 2024
Comment from uk.trustpilot.com
Immediately got back to me with my query, helpful, friendly and solved it immediately.
Immediately got back to me with my query, helpful, friendly and solved it immediately.
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Haylz
08 December 2024
Comment from uk.trustpilot.com
Great customer service. Very helpful and you don't have to wait ages to speak with someone. Space casino has lots of great games to play I'm really enjoying this site and would recommend it.
Great customer service. Very helpful and you don’t have to wait ages to speak with someone. Space casino has lots of great games to play I’m really enjoying this site and would recommend it.
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Amy
07 December 2024
Comment from uk.trustpilot.com
Spoke to Andy, very helpful with my queries, thank you Andy, what a perfect customer service team space casino have!
Spoke to Andy, very helpful with my queries, thank you Andy, what a perfect customer service team space casino have!
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Stacey
07 December 2024
Comment from uk.trustpilot.com
Quick responses and very helpful , polite top customer service
Quick responses and very helpful , polite top customer service
Reply
Margaret
06 December 2024
Comment from uk.trustpilot.com
Malcolm helped me with my enquiry very well
Malcolm helped me with my enquiry very well
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Mr Zaid Al-Saadi
04 December 2024
Comment from uk.trustpilot.com
David was helpful with his advice when I had a query around free spins
David was helpful with his advice when I had a query around free spins
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jungalist94
04 December 2024
Comment from uk.trustpilot.com
andrea was very helpful, responsive and friendly. Made the process all very easy
andrea was very helpful, responsive and friendly. Made the process all very easy
Reply
Samantha Elliot
02 December 2024
Comment from uk.trustpilot.com
Nice greeting, prompt reply and answered my query straight away
Nice greeting, prompt reply and answered my query straight away
Reply
Connor Mills
02 December 2024
Comment from uk.trustpilot.com
Good service willing to help and no hassle
Good service willing to help and no hassle
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Jonathan Lewis
02 December 2024
Comment from uk.trustpilot.com
Helpful Customer Service understood my issue and dealt with it swiftly to provide resolution.
Helpful Customer Service understood my issue and dealt with it swiftly to provide resolution.
Reply
Mohammed
02 December 2024
Comment from uk.trustpilot.com
Best casino ever highly recommended David was really helpful 10 stars from me
Best casino ever highly recommended David was really helpful 10 stars from me
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Bartlebee
01 December 2024
Comment from uk.trustpilot.com
Kristine was super helpful and polite, and helped me with my query!
Kristine was super helpful and polite, and helped me with my query!
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P O
30 November 2024
Comment from uk.trustpilot.com
Malcom was great and quick response
Malcom was great and quick response
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LL
30 November 2024
Comment from uk.trustpilot.com
Space casino was a great place to play games. Generous offers and very fast KYC.Daniel from live chat was very helpful with my request.
Space casino was a great place to play games. Generous offers and very fast KYC.Daniel from live chat was very helpful with my request.
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OSM
29 November 2024
Comment from uk.trustpilot.com
Had a query, where it turns out I had missed something in the details. Andreea was friendly, polite and sorted out the issue with no hassle. Hoping all my customer service interaction is like this from now on!
Had a query, where it turns out I had missed something in the details. Andreea was friendly, polite and sorted out the issue with no hassle. Hoping all my customer service interaction is like this from now on!
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Diane Tinga
26 November 2024
Comment from uk.trustpilot.com
The support from Kristine the online support agent was very great.. she took the time to explain things I did not understand. I like the games offered, they are plentiful and a good variety. I am enjoying playing at this site so far so good.
The support from Kristine the online support agent was very great.. she took the time to explain things I did not understand. I like the games offered, they are plentiful and a good variety. I am enjoying playing at this site so far so good.
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Rob
26 November 2024
Comment from uk.trustpilot.com
Quick and helpful, went above and beyond. Thanks!
Quick and helpful, went above and beyond. Thanks!
Reply
Tim M.
25 November 2024
Comment from uk.trustpilot.com
No good casino. Stay away. If you are not loosing a lot they will close your account. I played everyday for 2-3 weeks. Even if you go in the red sometimes and manage to recover and are in the black for a short while. As long as you are not loosing a tonne, forget it. No good. And I agree with all the negative reviews. They don't always payout. They will hold onto your cash and not pay out. They make up so ridiculous security reason even after they have verified every single thing including bank details and statements and card. And they also try to manipulate your play by kicking you out of mid plan and showing you pre recorded and non-live bets. STAY AWAY.
No good casino. Stay away. If you are not loosing a lot they will close your account. I played everyday for 2-3 weeks. Even if you go in the red sometimes and manage to recover and are in the black for a short while. As long as you are not loosing a tonne, forget it. No good. And I agree with all the negative reviews. They don’t always payout. They will hold onto your cash and not pay out. They make up so ridiculous security reason even after they have verified every single thing including bank details and statements and card. And they also try to manipulate your play by kicking you out of mid plan and showing you pre recorded and non-live bets. STAY AWAY.
Reply
Diane Tinga
24 November 2024
Comment from uk.trustpilot.com
the support agent was very helpful. I have yet to explore more of the casino to find out if I like it or not.
the support agent was very helpful. I have yet to explore more of the casino to find out if I like it or not.
Reply
Jack Hargrave
24 November 2024
Comment from uk.trustpilot.com
Shoutout to Kristine! Helpful advisors & good website 🙏🏻
Shoutout to Kristine! Helpful advisors & good website 🙏🏻
Reply
Dave Cowell
23 November 2024
Comment from uk.trustpilot.com
I had a problem with free spins.I only had to wait one minute to chat to a person on the help, refreshing to not have to waste time with an AI bot.Problem was solved immediately
I had a problem with free spins.I only had to wait one minute to chat to a person on the help, refreshing to not have to waste time with an AI bot.Problem was solved immediately
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DK
10 January 2025
Comment from uk.trustpilot.com
Great company for casino. Once I did a promotion and hadn't wagered enough. It's not easy to check but you can message to check and they get back quickly. Good variety of games.
Great company for casino. Once I did a promotion and hadn’t wagered enough. It’s not easy to check but you can message to check and they get back quickly. Good variety of games.