SpaceCasino PLAYER REVIEWS(1539)

Tania
14 October 2023
Comment from uk.trustpilot.com
Fast, friendly and efficient. Good customer service

Lisa 222
13 October 2023
Comment from uk.trustpilot.com
Fantastic customer service received by Tomas. True credit to the company

Mark Jones
09 October 2023
Comment from uk.trustpilot.com
Absolutely shocking casino ..never won once ... I always try and give the smaller casinos some time but this one is extremely bad ...slots are awful and first person roulette is even worse ..they will not get 1p more from me

Russell
08 October 2023
Comment from uk.trustpilot.com
Query was resolved very quickly, thank you

Daniel
05 October 2023
Comment from uk.trustpilot.com
I got the answer very quickly!Good staff !

Andrew Barrow
05 October 2023
Comment from uk.trustpilot.com
David was very helpful, and patient, he solved my issue

Tina Higgins
02 October 2023
Comment from uk.trustpilot.com
I joined this casino and made 3 deposits from my bank. The first one appeared as credit but the last 2 didn't register as credit, but we're both withdrawn from my bank account. I got in touch with live chat for help to resolve this issue. But all I got back was send us a screenshot to prove this. We all know screen shots are not allowed on a secure site such as on line banking. So basically I lost my last 2 deposits of £100 and they have just said without proof there is nothing they can do. So my advice is think very hard before making any deposits to this gaming site as you may be robbed like I have just been

Leanna Brennan
29 September 2023
Comment from uk.trustpilot.com
Customer service was great. They went the extra mile to help me with a tricky issue.Perfection

george
28 September 2023
Comment from uk.trustpilot.com
East to talk too, fast, and didnt wait long to get what i needed to do fast.

Andrew Harris' Piano
27 September 2023
Comment from uk.trustpilot.com
Be very concerned about the number of reviews from customers trying to withdraw and having difficulty verifying your ID.A company that is happy to accept your money and then starts to put roadblocks in your way when it comes to them departing with their losses should be avoided. If they had a verifying process at the start of this there would be no issue but they wait until you have placed your risk and then try to do everything they can to prevent a withdraw.Avoid like the plague. They don't give free spins and no wagering requirements to give you money!

catherine gallagher
23 September 2023
Comment from uk.trustpilot.com
Deposited £10 and won £58. Tries to withdraw. Account got suspended and I had to verify my identity. What a nightmare. They are so picky!! Every piece I sent they would not accept and my PayPal screen shot I had to send it 4 different times until it was eventually accepted. Tomas sorted things out for me and once he had done this the money was transferred immediately. But this has put me off ever using the site again.

Jod
21 September 2023
Comment from uk.trustpilot.com
Should not even be a 1 star!! Only played because the reviews were good!! Only one day of playing, took all my money, played different games at low amount, just played me like a fool!! Had a feauture on the games a handful of times but didn't win much, then kept skipping the feature until all my money had gone!! Didn't even have a good run, also kept dipping out!! Wouldn't be so bad if I had a good run, but no just a rip off site!! Please don't read the fake reviews saying how good this site is, please read all the bad reviews because they are true!! Think the FSA should investigate this company thats for sure!!

Damian Williams
19 September 2023
Comment from uk.trustpilot.com
its british what do you expect ,run by scam artists like everything else that comes from england and scotland . 90% of hackers in this world come from these two countries, i would not recommend putting any details in the hands of them period .

Em Tierney
19 September 2023
Comment from uk.trustpilot.com
I initially had some issues when making my first withdrawal. David was excellent in assisting me to provide the correct ID and documents.

IM
18 September 2023
Comment from uk.trustpilot.com
Started out ok, been with them for about a week and one day I couldn't sign in. Asked somebody in chat what was going on and got told sorry we had to close your account and we can't even tell you why. Thanks a lot. very helpful!

Sharon
17 September 2023
Comment from uk.trustpilot.com
This has got to be the worst casino I have ever came across,they do nothing but take your money and payouts are shocking,don’t get me wrong I’ve won a few hundred,but nothing compared to depositing £1700 over the last few weeks,I could of pulled out £170 yesterday,but compared to what I’ve deposited it wasn’t worth it,didn’t need it,but space casino needed it more, going to stick to the fair casinos,like Rhino and betway,and bet365 now they are fair and enjoyable I’ve won over £3000 with these over the last week or so,and what they will do next is ask me for more information,we’ll if they go into my account it’s all there,they are disgusting I’d advise not to join.

Chris S
13 September 2023
Comment from uk.trustpilot.com
I used this site for about a month, had no issues with the site operationally and I have no issues with games, RTP but I do have an issue with their account review process and team. I have now been waiting for 2 weeks having provided every document requested and acknowledged, but every attempt to obtain an update I’m either ignored or receive an email saying ‘sorry we’re very busy’. It’s amazing how this is acceptable in this type of business but not so in virtually every other main stream company.I write this review without the usual type of reviews seen for online casinos.

Sharon
12 September 2023
Comment from uk.trustpilot.com
I’d give no stars if I could they are still scum took £1000 off me last month,I won £800 off betway and £509 last night they are decent sites so I had money to lose £150 lost already,well they won’t be getting a £1000 this month steer clear of these theives

LT
09 September 2023
Comment from uk.trustpilot.com
Exceptional customer service. This isn’t something I’ve found with a lot of casinos, but their process of verification was top notch, very specific in what they require, and very quick responses. I’m yet to withdraw with them but I’m sure it’ll be just as quick! It would be great if there was a loyalty scheme.Great new casino that has brought some light to the industry.

Matt
09 September 2023
Comment from uk.trustpilot.com
Helpful and replied really quick. Great job.

Angela
05 September 2023
Comment from uk.trustpilot.com
Tried to open an account listed occupations , I’m retired so don’t work , that option not on the list . So you’ve lost a customer

B belshaw
05 September 2023
Comment from uk.trustpilot.com
Took me ages to verify my account everything kept coming back unsuitable then eventually they accepted it. I enjoyed playing was easy to withdraw etc. Then after 3 months they sent me an email asking for more documents. They wanted to see bank accounts statements and proof of my employment. I found this all very intrusive especially when your account has already been verified. I've closed my account now no way am I showing them anything else.

Josh
31 August 2023
Comment from uk.trustpilot.com
Have had nothing but problems with them I’ve sent the documents and have been waiting a long time and they still haven’t given me my 900

Mark Jones
30 August 2023
Comment from uk.trustpilot.com
They one get one star because I have to ...casino a rip off znd no bonuses at all ...contacted them to ask if anything due and was told no ...won't be using them again ...just lost a customer.

Jonathan Major Park
29 August 2023
Comment from uk.trustpilot.com
Not asked for verification upon account creation and allowed to deposit and play, upon a big withdrawal hit with requests for documentation to process (which your not allowed to do, check gambling commission)Provided all required documentation but still being told its not valid.Not allowing withdrawal so now having to raise a case with IBAS.

Sai Paramesh
27 August 2023
Comment from uk.trustpilot.com
No bonuses .pathetic site.having same promotions from last 5 months which is also worst promotions .no loyalty bonuses .I have deposited 7500 in a year.all I got 20 free spins in 3 different occasions.worst site.dont recommended to anyone.they don't give any bonuses at all

JJ
24 August 2023
Comment from uk.trustpilot.com
David was absolutely fantastic... I needed help, as i'm new to this site. He was fast, efficient and very helpful & friendly. I'm so glad i joined Space Casino, the help chat service is second to none, and i'm looking forward to playing more games. Thankyou David :))

Sharon
13 August 2023
Comment from uk.trustpilot.com
If I could give zero I would another despicable site that lets you win in the beginning and then loses all the time I’m used to these sites but this one is just awful would not bother signing up £250 and not 1 decent spin disgusting,absolutely disgusting deposited another £100 and not even close,only that I’ve just won mega of another casino I like and play fair it’s fine but I advise against joining absolute scam,I had a friend who worked for one of these casino so I know the way they work,please don’t join this site absolutely scum bags £500 not 1 good spin they are vial

Damian
06 August 2023
Comment from uk.trustpilot.com
The helpful staff on customer service, big mention to Scott and Ren who have both been immense in helping me sort any issues.

Shane James
04 August 2023
Comment from uk.trustpilot.com
Deposited 3 times then went to make a withdrawal of £89 and locked me out of account spent all day trying to resolve this and even sending my documents in no no one is replying via online chat even though there 24/7 once this is resolved and recieved my withdrawal I will update to 5 stars

Kelly Hough
04 August 2023
Comment from uk.trustpilot.com
So I have sent a withdrawal request then my account was closed I then got an email sent everything in that was asked of me and then silences no reply’s to me email no number to contact them on don’t bother wasting your time or money

Don Emp
28 July 2023
Comment from uk.trustpilot.com
They had my last review removed so I’m here to leave the same review. AVOID AVOID AVOID!!!. Deserves zero stars if I’m being honest. It’s so blatantly rigged it’s ridiculous, bonus non - existent, Don’t look at the 5 star ratings as ,look are the one star ones, this tells you all you need to know about what’s going on. Please don’t fall for these like me, PLEASE! Casinos with even 2/3 stars are far better than this. I have played multiple games in different sessions with no different result so my review is indeed VALID. To spacecasino, if you try to have my review removed again, I’ll be sending proof of each of my gaming session to trustpoint to verify because you can’t claim a review is not legitimate because it’s not the 5 star rating you want

Sai Paramesh
26 July 2023
Comment from uk.trustpilot.com
Second site I want to close my account. Very worst site and very worst experience. I deposited so much money yet they can’t provide any bonus . Sports betting is very worst . Very less sports covering. Very less promotions

Kirstie Mead
26 July 2023
Comment from uk.trustpilot.com
Signed up and had a little play. Won £400 was in my bank account within around 4 hours! Good casino.

Ryan
23 July 2023
Comment from uk.trustpilot.com
Very polite, thorough and helpful.

Scott Weeks
22 July 2023
Comment from uk.trustpilot.com
Quick and easy great customer service and fast verification and withdrawals

James Pound
21 July 2023
Comment from uk.trustpilot.com
Quick response and solved issue almost immediately

k P
20 July 2023
Comment from uk.trustpilot.com
Sorted out an error quick and sufficient

Mk
20 July 2023
Comment from uk.trustpilot.com
Great site signed up deposited about £50 all together won.£520 was in my bank within 24 hours can't complain

Neil
17 July 2023
Comment from uk.trustpilot.com
awful, 1 star is too much, take all your money then close your account out of the blue. avoid at all costs and go elsewhere, plenty of other and much better sites.

catherine Jackson
17 July 2023
Comment from uk.trustpilot.com
Very professional customer service , Very polite and friendly , zsanett has been very helpful ,

Sam
16 July 2023
Comment from uk.trustpilot.com
Great customer services from zsannet 🤩

Lawrence
14 July 2023
Comment from uk.trustpilot.com
It was good at the beginning. Fast withdrawal and quick customer service but the account reviewing take ages to finish. Verification is done long time ago everything went smooth but when I tried to make a £3k withdrawal. I was asked to do an account reviewing. My withdrawal request has been pending for 2 weeks now. I’ve provided all the documents they required and answered all of their questions. Whenever you send them an email and check for updates, they will reply but saying “we are working on it and your patience is appreciated”. I’m really frustrated with this.

Honest reviewer
13 July 2023
Comment from uk.trustpilot.com
Fabulous 👌 Never used site before so hope my winnings come through 🤞 until then... Happy with these guys!! A+++

Delroy Paisley
12 July 2023
Comment from uk.trustpilot.com
Waiting 4 days for winnings,said pay after emailing bank statement, then after passport,then after address ,then promised after up to date statement and this is after I got paid out a few times already ,still now waiting 4 days after I sent them but taking my deposits still no problem, avoid

Ray Gallagher
11 July 2023
Comment from uk.trustpilot.com
Ana b absolute legend.

David
11 July 2023
Comment from uk.trustpilot.com
Upto now decent customer service made a withdrawal a few hours ago still waiting but can take upto 24 hours but other than that all good

Don Emp
10 July 2023
Comment from uk.trustpilot.com
AVOID AVOID AVOID!!!. Deserves zero stars if I’m being honest. It’s so blatantly rigged it’s ridiculous, bonus non - existent, the one bonus I got after like 300 spins on multiple games, I won a whopping £.43p. Lovely. Don’t look at the 5 star ratings as these are mostly likely paid review, look are the one star ones, that’s real ones. Please don’t fall for these like me, PLEASE! Casinos with even 2/3 stars are far better than this.

David Gammell
10 July 2023
Comment from uk.trustpilot.com
Was abit skeptical at first but after using this site I'm not going anywhere els and scott.r customer service amazing pay out fast no messing or excuses 24/7 you can get hold of them keep up the good work a very enjoyable site to play on.
Sandra
16 October 2023
Comment from uk.trustpilot.com
Spoke to a lovely lady named Amanda and she dealt with my issue straight away. Wish all advisors were more like this lady. Thank you Amanda.
Spoke to a lovely lady named Amanda and she dealt with my issue straight away. Wish all advisors were more like this lady. Thank you Amanda.