SpaceCasino PLAYER REVIEWS(1539)
Colin Spence
09 July 2023
Comment from uk.trustpilot.com
David was really helpfkl
David was really helpfkl
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Ugur Simsek
09 July 2023
Comment from uk.trustpilot.com
Jade L made my day very helpful and very understanding
Jade L made my day very helpful and very understanding
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Anthony Monaghan
05 July 2023
Comment from uk.trustpilot.com
Poor win ratio on any game even on low stakes. I only stake 10p / 20p stakes. Don't give me the fairness corperate tripe either Space Casino. Youre a poor site, with utter rubbish RTPs, should be closed down! which with any luck you will be!. I'll stick to my regular sites that are actually enjoyable!. Con artists!!reply 7/7/23: runs of bad luck as you call it last a short while, may be one or two visits to the site. This has been over serveral months. Anyway doesn't matter, I won't be using the site anymore.
Poor win ratio on any game even on low stakes. I only stake 10p / 20p stakes. Don’t give me the fairness corperate tripe either Space Casino. Youre a poor site, with utter rubbish RTPs, should be closed down! which with any luck you will be!. I’ll stick to my regular sites that are actually enjoyable!. Con artists!!reply 7/7/23: runs of bad luck as you call it last a short while, may be one or two visits to the site. This has been over serveral months. Anyway doesn’t matter, I won’t be using the site anymore.
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Joanna d
04 July 2023
Comment from uk.trustpilot.com
Been playing on this casino now for 2 weeks only play 2 games. Big bass splash and big bass splash keeping it reel. I have played this game on MANY of other site and I only play these games so I am familiar with them. I have never seen anything like it on this site the bonuses are shockingly low I play £1 Spins you are lucky if you even get 3 fisherman on the bonus round payouts on bonus rounds are pittance when on other sites can be decent yesterday on big bass splash I spun 347.00 for a £4.70 bonus it's a joke tonight £100 £12.80 bonus. I won't be playing on this site again all these reviews banging on about how good customer service is. It's not about how good customer service is it's about how the gaming experience is and it's awful you should expect a little return. I have played now 6 times on the site on same games and absolutely nothing the games are shocking and bonuses are shockingly low belive I have withdrew thousands from various other sites playing these 2 games. You can't even get passed the 10 extra free spins and when you do you get 0 fisherman or dead SpinsEdit you don't need more info from me I have closed my account as of last night won't be giving you any more of my money byeeee.
Been playing on this casino now for 2 weeks only play 2 games. Big bass splash and big bass splash keeping it reel. I have played this game on MANY of other site and I only play these games so I am familiar with them. I have never seen anything like it on this site the bonuses are shockingly low I play £1 Spins you are lucky if you even get 3 fisherman on the bonus round payouts on bonus rounds are pittance when on other sites can be decent yesterday on big bass splash I spun 347.00 for a £4.70 bonus it’s a joke tonight £100 £12.80 bonus. I won’t be playing on this site again all these reviews banging on about how good customer service is. It’s not about how good customer service is it’s about how the gaming experience is and it’s awful you should expect a little return. I have played now 6 times on the site on same games and absolutely nothing the games are shocking and bonuses are shockingly low belive I have withdrew thousands from various other sites playing these 2 games. You can’t even get passed the 10 extra free spins and when you do you get 0 fisherman or dead SpinsEdit you don’t need more info from me I have closed my account as of last night won’t be giving you any more of my money byeeee.
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Nithin Kumar
04 July 2023
Comment from uk.trustpilot.com
Faster response from the support team.
Faster response from the support team.
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Fran
04 July 2023
Comment from uk.trustpilot.com
I find the live chat staff are always really helpful, and Jade L was no exception today. Great casino, everything works well and they have good offers, easy deposit and withdrawals.
I find the live chat staff are always really helpful, and Jade L was no exception today. Great casino, everything works well and they have good offers, easy deposit and withdrawals.
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Lee P
03 July 2023
Comment from uk.trustpilot.com
Very helpful and dealt with my issue.
Very helpful and dealt with my issue.
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Graham Smart
28 June 2023
Comment from uk.trustpilot.com
Generally good. Once verified I've had no issues with withdrawals and they are pretty quick too!Compared to other casinos (such as the ones by jumpman gaming) these guys are great.I've had a lot of issues with casinos in the past making it hard to get verified or to withdraw.. NEITHER of these have been a problem here.Keep it up.
Generally good. Once verified I’ve had no issues with withdrawals and they are pretty quick too!Compared to other casinos (such as the ones by jumpman gaming) these guys are great.I’ve had a lot of issues with casinos in the past making it hard to get verified or to withdraw.. NEITHER of these have been a problem here.Keep it up.
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john
27 June 2023
Comment from uk.trustpilot.com
Signed up today what a fool I was most horrendous gaming experience ever 20p roulette not 1 winning spin constant hitting numbers next to best staked number. Have been conned wish had read the helpful reviews on here before. Hope the other victims of this company don't let it go and report this company to the regulator and authorities. Hopefully they will be investigated soon will be closing account immediately. Can't even speak to a real person just bots. Horrendous company avoid at all costs please
Signed up today what a fool I was most horrendous gaming experience ever 20p roulette not 1 winning spin constant hitting numbers next to best staked number. Have been conned wish had read the helpful reviews on here before. Hope the other victims of this company don’t let it go and report this company to the regulator and authorities. Hopefully they will be investigated soon will be closing account immediately. Can’t even speak to a real person just bots. Horrendous company avoid at all costs please
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Mel
27 June 2023
Comment from uk.trustpilot.com
Very good site! Deposited £30 and walked away with £3500. Made withdrawal at 10-30pm, had an email asking for ID, proof of address and card used at midnight, all approved and money in my bank by 8-30am. No hassle what so ever!
Very good site! Deposited £30 and walked away with £3500. Made withdrawal at 10-30pm, had an email asking for ID, proof of address and card used at midnight, all approved and money in my bank by 8-30am. No hassle what so ever!
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scott whiteman
22 June 2023
Comment from uk.trustpilot.com
Lots of bonuses, and a super fast withdrawal. Had a nice £360 win on buffalo King on a 40p stake.Lost a star because there's no blueprint games. Update, well that didn't last long, on my second visit I deposited £140 in total for two bonuses. Slots were completely feral. Self excluded.
Lots of bonuses, and a super fast withdrawal. Had a nice £360 win on buffalo King on a 40p stake.Lost a star because there’s no blueprint games. Update, well that didn’t last long, on my second visit I deposited £140 in total for two bonuses. Slots were completely feral. Self excluded.
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Antti Vuorinen
19 June 2023
Comment from uk.trustpilot.com
Service was clear and excellent. Discussion left a feel of trust, good work.
Service was clear and excellent. Discussion left a feel of trust, good work.
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MICHELLE MCGLOIN
17 June 2023
Comment from uk.trustpilot.com
I never write reviews, but after being on this site for quite a while I have to. Joining and verification was very simple. The response time was almost immediate in my case. The team I've spoke to via email have been excellent, I cannot fault them at all.The games are great, the returns are consistently decent. My withdrawals don't take long at all, normally within 20 minutes.This is the only casino site that I've actually loved playing on. Keep deposits low, play sensibly and enjoy!
I never write reviews, but after being on this site for quite a while I have to. Joining and verification was very simple. The response time was almost immediate in my case. The team I’ve spoke to via email have been excellent, I cannot fault them at all.The games are great, the returns are consistently decent. My withdrawals don’t take long at all, normally within 20 minutes.This is the only casino site that I’ve actually loved playing on. Keep deposits low, play sensibly and enjoy!
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Fran
08 June 2023
Comment from uk.trustpilot.com
Helpful customer service advisors.I got in touch via Live Chat with a query about a promotion and spoke to David D. He immediately knew the answer to my query and was helpful and friendly.
Helpful customer service advisors.I got in touch via Live Chat with a query about a promotion and spoke to David D. He immediately knew the answer to my query and was helpful and friendly.
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Joe
05 June 2023
Comment from uk.trustpilot.com
A really pleasant experience, so easy to deal with, and a very good site! Ren from customer service was especially helpful during the verification process.
A really pleasant experience, so easy to deal with, and a very good site! Ren from customer service was especially helpful during the verification process.
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andy brittle
02 June 2023
Comment from uk.trustpilot.com
Went claim my free 5 pound bet had no problems spoke to someone Called David he was very helpful and very polite 👍👍👍👍
Went claim my free 5 pound bet had no problems spoke to someone Called David he was very helpful and very polite 👍👍👍👍
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Chris
24 May 2023
Comment from uk.trustpilot.com
Lovely phone manner and answered my query quickly and easily. Also informed me of another offer when she didn’t need to.Excellent customer support.
Lovely phone manner and answered my query quickly and easily. Also informed me of another offer when she didn’t need to.Excellent customer support.
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DARREN BARNES
03 April 2023
Comment from uk.trustpilot.com
£359 in book of tut so far at £1 play. No bonus. Best win £10. Absolute theft.
£359 in book of tut so far at £1 play. No bonus. Best win £10. Absolute theft.
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Susan Kelly
30 March 2023
Comment from uk.trustpilot.com
Played all day today, just joined. 1st two hours i won, then nothing after. Hardly any free spins, 11 seconds a spin, shows you cheating. I've now closed my account. RIP offs.
Played all day today, just joined. 1st two hours i won, then nothing after. Hardly any free spins, 11 seconds a spin, shows you cheating. I’ve now closed my account. RIP offs.
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JUNKJUNK
30 March 2023
Comment from uk.trustpilot.com
Closed account and stole funds. Tried to withdraw winnings and they refuse to pay out without ridiculous amount of "verification" despite this not being an issue for the previous 2 years. When I had finally got the information they demanded in the format they insisted upon, they had closed my account without paying out my money. Thieves.
Closed account and stole funds. Tried to withdraw winnings and they refuse to pay out without ridiculous amount of “verification” despite this not being an issue for the previous 2 years. When I had finally got the information they demanded in the format they insisted upon, they had closed my account without paying out my money. Thieves.
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CS
27 March 2023
Comment from uk.trustpilot.com
If i could give 0 stars i would.Had a few good wins on the site, withdrawing was going fine no invasive document requests. Deposited £50 and got to around £300 and tried to withdraw, due to the fact i had used Paypal to deposit months ago the system was telling me that half of my funds would go to my paypal and half to my bank. I do not have access to this paypal account anymore so i reached out to support and asked for a manual withdrawal to my bank. They asked me for PROOF OF OWNERSHIP of a closed PayPal account like that is even possible. Anyway i informed the chat agent i was uncomfortable having those funds and that i couldnt prove the existence of my PayPal due to the afformentioned closing of the acxoubt, they assured me it would be raised. Due to nobody getting back to me the temptation was to much and i lost it all and 2 subsequent deposits after that. Reached out to chat again to ask for a refund (you know cause i made a withdrawal request) and they told me it will be looked into and will respond via email. I would advise anyone reading to never sign up to this site. I will update again when they come back to me about this but yeah typical stalling casino that make you jump through unrealistic hoops in order to get the money you have won.
If i could give 0 stars i would.Had a few good wins on the site, withdrawing was going fine no invasive document requests. Deposited £50 and got to around £300 and tried to withdraw, due to the fact i had used Paypal to deposit months ago the system was telling me that half of my funds would go to my paypal and half to my bank. I do not have access to this paypal account anymore so i reached out to support and asked for a manual withdrawal to my bank. They asked me for PROOF OF OWNERSHIP of a closed PayPal account like that is even possible. Anyway i informed the chat agent i was uncomfortable having those funds and that i couldnt prove the existence of my PayPal due to the afformentioned closing of the acxoubt, they assured me it would be raised. Due to nobody getting back to me the temptation was to much and i lost it all and 2 subsequent deposits after that. Reached out to chat again to ask for a refund (you know cause i made a withdrawal request) and they told me it will be looked into and will respond via email. I would advise anyone reading to never sign up to this site. I will update again when they come back to me about this but yeah typical stalling casino that make you jump through unrealistic hoops in order to get the money you have won.
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Christopher Mountain
26 March 2023
Comment from uk.trustpilot.com
Terrible game play and after reviewing the other people's experiences am going to close account from immediate effect. avoid people
Terrible game play and after reviewing the other people’s experiences am going to close account from immediate effect. avoid people
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Sharon
11 March 2023
Comment from uk.trustpilot.com
I have had nothing but good experiences from this site,and I play on a few,seem really fair and withdrawals are really fast,I have tried to verify my account but was told it was already done electronically,I usually verify straight away,I think it’s 50-50 with wins and losses but if you are only playing for a bit of enjoyment I would recommend 5 stars from me ?
I have had nothing but good experiences from this site,and I play on a few,seem really fair and withdrawals are really fast,I have tried to verify my account but was told it was already done electronically,I usually verify straight away,I think it’s 50-50 with wins and losses but if you are only playing for a bit of enjoyment I would recommend 5 stars from me ?
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Ken Talbot
09 March 2023
Comment from uk.trustpilot.com
Another site that every time you deposit it take 25% before even thinking of a win spin . 90% of spins are dead . No bonuses offered ... Disgusting. Keep away . Don't believe false reviews ... There are no good sites . None . They all take your money . Some faster than others . Some more corrupt . I have made over 50 site memberships . Never won . Been in casinos . Never won . Been in bookmakers . Never won . Am I unlucky . Yes maybe . But when corruption is in the air you breathe . What chance have you . This site is corrupt . As is every site ...
Another site that every time you deposit it take 25% before even thinking of a win spin . 90% of spins are dead . No bonuses offered … Disgusting. Keep away . Don’t believe false reviews … There are no good sites . None . They all take your money . Some faster than others . Some more corrupt . I have made over 50 site memberships . Never won . Been in casinos . Never won . Been in bookmakers . Never won . Am I unlucky . Yes maybe . But when corruption is in the air you breathe . What chance have you . This site is corrupt . As is every site …
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Connor Fawcus
28 February 2023
Comment from uk.trustpilot.com
Disgusting site like the rest take Take take full of dead spins and boring where’s the fun and excitement ?
Disgusting site like the rest take Take take full of dead spins and boring where’s the fun and excitement ?
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Mark Bennett
27 January 2023
Comment from uk.trustpilot.com
Took 280 then account blocked stay away from these scammers
Took 280 then account blocked stay away from these scammers
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Sandra oconnor
20 January 2023
Comment from uk.trustpilot.com
They look after their customers. One of the best sites I've used in a long time. Withdrawals are so fast. Site is easy to get around and live chat are polite.
They look after their customers. One of the best sites I’ve used in a long time. Withdrawals are so fast. Site is easy to get around and live chat are polite.
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Mr Ryding
18 January 2023
Comment from uk.trustpilot.com
Having previously left a good review for this company, unfortunately today they have shown their true colours. They have closed my account without any reason. The thing to note is that I have done well at the games on this site and have won more than I have lost. I can see other similar reviews on here and it appears that if you actually get some decent wins then you can receive the treatment I have. This kind of approach should not be allowed and am disgusted at the way they have treated me.
Having previously left a good review for this company, unfortunately today they have shown their true colours. They have closed my account without any reason. The thing to note is that I have done well at the games on this site and have won more than I have lost. I can see other similar reviews on here and it appears that if you actually get some decent wins then you can receive the treatment I have. This kind of approach should not be allowed and am disgusted at the way they have treated me.
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Ann
01 January 2023
Comment from uk.trustpilot.com
Shocking don’t believe any of the reviews there scam u
Shocking don’t believe any of the reviews there scam u
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Mr Ryding
24 December 2022
Comment from uk.trustpilot.com
This is without doubt the best casino site I have been on. Great variety of games and happy with latest win on one of them today. The reason its the best though is the rapid completion of withdrawal requests. No hassle and straight in the bank. Look forward to many more months of gaming fun ahead!
This is without doubt the best casino site I have been on. Great variety of games and happy with latest win on one of them today. The reason its the best though is the rapid completion of withdrawal requests. No hassle and straight in the bank. Look forward to many more months of gaming fun ahead!
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Cameron Harle
05 December 2022
Comment from uk.trustpilot.com
Don’t normally write reviews but after dealing with countless crap casinos with issues, it’s a breath of fresh air to actually play at one that delivers.. verification was easy and straight forward took me 5 minutes, every withdrawal has been completed and in my bank within 4 hours, promotions are fair and even the sports odds are decent, missing a few of my favourite games but can’t take anything away from that, you can’t have it all!
Don’t normally write reviews but after dealing with countless crap casinos with issues, it’s a breath of fresh air to actually play at one that delivers.. verification was easy and straight forward took me 5 minutes, every withdrawal has been completed and in my bank within 4 hours, promotions are fair and even the sports odds are decent, missing a few of my favourite games but can’t take anything away from that, you can’t have it all!
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Jamie
03 December 2022
Comment from uk.trustpilot.com
Wat a horrendous site to join been trying to complete vertifaction for 1 week keeps geting rejected , dont bouther joining waste ov time
Wat a horrendous site to join been trying to complete vertifaction for 1 week keeps geting rejected , dont bouther joining waste ov time
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Jo
01 December 2022
Comment from uk.trustpilot.com
Great customer service and help from the team , great choice of games and quick withdrawals
Great customer service and help from the team , great choice of games and quick withdrawals
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Ayyyona
30 November 2022
Comment from uk.trustpilot.com
Live chat helped me
Live chat helped me
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ABuch
25 November 2022
Comment from uk.trustpilot.com
Nice, easy to use website and lovely customer service
Nice, easy to use website and lovely customer service
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Matthew Crookes
23 November 2022
Comment from uk.trustpilot.com
Very helpful while verifying
Very helpful while verifying
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Nikki Tong
21 November 2022
Comment from uk.trustpilot.com
David d was v helpful
David d was v helpful
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mandy vaughan
21 November 2022
Comment from uk.trustpilot.com
Quick service
Quick service
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jae Park
21 November 2022
Comment from uk.trustpilot.com
The customer service is very fast response, payment also fast.
The customer service is very fast response, payment also fast.
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Nicole
19 November 2022
Comment from uk.trustpilot.com
Mille was great asked for my old bank card to be removed and it was done straight away no messing about many thanks Mille
Mille was great asked for my old bank card to be removed and it was done straight away no messing about many thanks Mille
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Katie Wright
18 November 2022
Comment from uk.trustpilot.com
Excellent customer service. I emailed about an issue I had regarding a promotion and received a reply within minutes solving the problem.
Excellent customer service. I emailed about an issue I had regarding a promotion and received a reply within minutes solving the problem.
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Miika Kotanen
17 November 2022
Comment from uk.trustpilot.com
Very good service and problem solved
Very good service and problem solved
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emfrog
17 November 2022
Comment from uk.trustpilot.com
Closed my account with no explanation just after all my ID had been verified? They don’t have to give explanations. Bit weird really no other site has done this. Unsure of the validity of the other reviews
Closed my account with no explanation just after all my ID had been verified? They don’t have to give explanations. Bit weird really no other site has done this. Unsure of the validity of the other reviews
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Gemma Giles
12 November 2022
Comment from uk.trustpilot.com
Issue resolved
Issue resolved
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Karl Ashcroft
12 November 2022
Comment from uk.trustpilot.com
Very helpful and pleasant
Very helpful and pleasant
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Billy
11 November 2022
Comment from uk.trustpilot.com
millie was helpful and resolved my issues
millie was helpful and resolved my issues
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Joe
10 November 2022
Comment from uk.trustpilot.com
Quick and very nice experience. Customer support helped me through every step of the way. One of the few times I have enjoyed a customer helpline. Thank you very much :)
Quick and very nice experience. Customer support helped me through every step of the way. One of the few times I have enjoyed a customer helpline. Thank you very much 🙂
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Christine Frey
10 November 2022
Comment from uk.trustpilot.com
Emma was super helpful in solving my enquiry. She replied super quickly and in a friendly manner. Thank you so much!
Emma was super helpful in solving my enquiry. She replied super quickly and in a friendly manner. Thank you so much!
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Kavita Cuchhadia
10 November 2022
Comment from uk.trustpilot.com
David was patient, helpful and friendly. Thank you
David was patient, helpful and friendly. Thank you
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Nithin Kumar
10 July 2023
Comment from uk.trustpilot.com
Jade L is always exceptional for me in Space Casino. He is very helpful and get the issues resolved on time as promised. I am very much happy with his service and Big Thanks to the support team as well.
Jade L is always exceptional for me in Space Casino. He is very helpful and get the issues resolved on time as promised. I am very much happy with his service and Big Thanks to the support team as well.