Sportnation.bet PLAYER REVIEWS(991)
john
01 November 2020
Comment from uk.trustpilot.com
Seem quite decent with reward points but really need to sort that website out can be really slow and needs better quick options for football accas. Other than that seem a decent online bookie offering decent bonuses etc
Seem quite decent with reward points but really need to sort that website out can be really slow and needs better quick options for football accas. Other than that seem a decent online bookie offering decent bonuses etc
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Tim
30 October 2020
Comment from uk.trustpilot.com
Only been with them a few weeks and they wanting me to leave a review on here in return for free spins which I didn't use. I guess that's why you see 5**** reviews below Was going to be okay but then they took down a race before it was off and when went to find it couldn't and that's when the fun started. Went on live chat and it took about a hour to get any sense out of them. The attitude seemed to be there's nothing we can do and that's that. I sometimes wondred if anyone was talking to me or ignoring me on it was so slapstick. As well as getting disconnected just p*ssed me off I wasn't happy so emailed and that was as bad just got reply we will escalate it to the team concerned but didn't hear nothing back. WHY NO PHONE NUMBER??? I want to talk to a human being 2 stars as quick withdrawal. But the customer service is totally rank bad and needs to be sorted and until that's fixed I won't be using no more
Only been with them a few weeks and they wanting me to leave a review on here in return for free spins which I didn't use. I guess that's why you see 5**** reviews below
Was going to be okay but then they took down a race before it was off and when went to find it couldn't and that's when the fun started. Went on live chat and it took about a hour to get any sense out of them. The attitude seemed to be there's nothing we can do and that's that. I sometimes wondred if anyone was talking to me or ignoring me on it was so slapstick. As well as getting disconnected just p*ssed me off
I wasn't happy so emailed and that was as bad just got reply we will escalate it to the team concerned but didn't hear nothing back. WHY NO PHONE NUMBER??? I want to talk to a human being
2 stars as quick withdrawal. But the customer service is totally rank bad and needs to be sorted and until that's fixed I won't be using no more
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Paul Edmonds
28 October 2020
Comment from uk.trustpilot.com
Really good offers and really good odds. Great bookie.
Really good offers and really good odds.
Great bookie.
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Tim Holder
28 October 2020
Comment from uk.trustpilot.com
Not had the account long but from what I have seen so far I really like only reason its ot 5 stars is that using PayPal to fund my account £25 minimum is a little high other then that a really gd betting site
Not had the account long but from what I have seen so far I really like only reason its ot 5 stars is that using PayPal to fund my account £25 minimum is a little high other then that a really gd betting site
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Carl
28 October 2020
Comment from uk.trustpilot.com
Not had account for long, but love the rewards points system, original, and brilliant. The site is easy to navigate, the footy odds are one of the best, and the customer care on live chat is also excellent. Love it! :)
Not had account for long, but love the rewards points system, original, and brilliant. The site is easy to navigate, the footy odds are one of the best, and the customer care on live chat is also excellent. Love it! 🙂
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Jack Boon
28 October 2020
Comment from uk.trustpilot.com
Love the structure of earning points when depositing money and buying free bets. 4 out of 5 stars as very good but would like the app to be a bit easier to use
Love the structure of earning points when depositing money and buying free bets. 4 out of 5 stars as very good but would like the app to be a bit easier to use
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Alex
28 October 2020
Comment from uk.trustpilot.com
Pretty good offers and promotions. No issues using the site so far.
Pretty good offers and promotions. No issues using the site so far.
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simon varney
28 October 2020
Comment from uk.trustpilot.com
Excellent casino, easy to use.
Excellent casino, easy to use.
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John
28 October 2020
Comment from uk.trustpilot.com
Fantastic bookie, great odds and great offers. Customer service is always very fast and go above and beyond to answer any queries
Fantastic bookie, great odds and great offers. Customer service is always very fast and go above and beyond to answer any queries
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Mr Sam Holland
28 October 2020
Comment from uk.trustpilot.com
Great odds and offers. I dont know if its just me but the mobile site keeps logging off every 5/6mins. Could be watvhing a race and that will happen. Otherwise great service
Great odds and offers. I dont know if its just me but the mobile site keeps logging off every 5/6mins. Could be watvhing a race and that will happen. Otherwise great service
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Liam
28 October 2020
Comment from uk.trustpilot.com
Easy site with great bonuses
Easy site with great bonuses
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Alan Collens
28 October 2020
Comment from uk.trustpilot.com
Decent offers and free bets. Sometimes hard to navigate the site.
Decent offers and free bets.
Sometimes hard to navigate the site.
Reply
Filip Supa
28 October 2020
Comment from uk.trustpilot.com
Very good bookmaker, lots of bonus, reward points for every single bet you place, also very good odds. Highly recommended
Very good bookmaker, lots of bonus, reward points for every single bet you place, also very good odds.
Highly recommended
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Tobi
27 October 2020
Comment from uk.trustpilot.com
Still haven’t received my withdrawal & free bets to my account. Error code: Customer interaction required!! Rewards are good but the overall customer experience is very poor. Stay away Tonafeko
Still haven’t received my withdrawal & free bets to my account.
Error code: Customer interaction required!!
Rewards are good but the overall customer experience is very poor. Stay away
Tonafeko
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customer
27 October 2020
Comment from uk.trustpilot.com
Wouldn't even give it a 1 star rating the customer service is atrocious the two colleagues i dealt with josh and Giles shocking 😳.
Wouldn't even give it a 1 star rating the customer service is atrocious the two colleagues i dealt with josh and Giles shocking 😳.
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ANDREW
26 October 2020
Comment from uk.trustpilot.com
opened account all going ok i am a lumpy gambler and first 3 or 4 bets lost deposit £500 after the deposit they wanted to account verification i sent bank statement utilities bills ect. the only thing i couldn't give was driving license (dont drive) passport (never had one) due to physical disability. have been in touch several time now asking for solution and they just keep saying the same thing driving license or passport befor the give back my deposited money their must be another way this is not good service
opened account all going ok i am a lumpy gambler and first 3 or 4 bets lost deposit £500 after the deposit they wanted to account verification i sent bank statement utilities bills ect. the only thing i couldn't give was driving license (dont drive) passport (never had one) due to physical disability. have been in touch several time now asking for solution and they just keep saying the same thing driving license or passport befor the give back my deposited money their must be another way this is not good service
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TJ
22 October 2020
Comment from uk.trustpilot.com
I enjoy receiving the great bonuses and rewards.
I enjoy receiving the great bonuses and rewards.
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Liam westwood
22 October 2020
Comment from uk.trustpilot.com
Never had any problems 10/10 service for betting site and can’t fault them
Never had any problems 10/10 service for betting site and can’t fault them
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Fred Eastwood
21 October 2020
Comment from uk.trustpilot.com
I think the site is generally good and easy to use..the biggest issue i have is the prices on racing is not competitive enough..especially on american racing.. i often find the prices can be 2 or 3 points lower than in america and do not catch up on price changes quick enough.
I think the site is generally good and easy to use..the biggest issue i have is the prices on racing is not competitive enough..especially on american racing.. i often find the prices can be 2 or 3 points lower than in america and do not catch up on price changes quick enough.
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Martin H
21 October 2020
Comment from uk.trustpilot.com
* Had problems and live chat was down so sent email. Waited 4 days to get a reply and then asked for bet reference even though had sent it in message. 4 days later they got back and just said they will forward it on and someone would be in touch. That was 10 days ago and nothing since Went onto live chat but they are worse than useless felt like pulling my hair out have to wait 10 minutes for a single reply each time and eventually I gave up as sure they reply slowly on purpose. Live chat is just there to frustrate you Seriously get your customer service sorted its just not good enough when your meant to be taking bets**
*
Had problems and live chat was down so sent email. Waited 4 days to get a reply and then asked for bet reference even though had sent it in message. 4 days later they got back and just said they will forward it on and someone would be in touch. That was 10 days ago and nothing since
Went onto live chat but they are worse than useless felt like pulling my hair out have to wait 10 minutes for a single reply each time and eventually I gave up as sure they reply slowly on purpose. Live chat is just there to frustrate you
Seriously get your customer service sorted its just not good enough when your meant to be taking bets**
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Joao Branco
21 October 2020
Comment from uk.trustpilot.com
In general, I think it is a very trustworthy bookie. Sure sometimes it's a bit slow (it's the only reason I don't give 5 stars) and some free bets take time to be credited, but the customer support service is always quick and swift to solve any issues.
In general, I think it is a very trustworthy bookie. Sure sometimes it's a bit slow (it's the only reason I don't give 5 stars) and some free bets take time to be credited, but the customer support service is always quick and swift to solve any issues.
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Mr D Clifford
21 October 2020
Comment from uk.trustpilot.com
Despite what others are saying I’ve not had any major issues with SportNation. Odds and offers are pretty good. Website easy to use, if a little slow at times. All in all am happy and would rank them as a tier 2 in the bookies I use, behind some of the big boys in the market.
Despite what others are saying I’ve not had any major issues with SportNation. Odds and offers are pretty good. Website easy to use, if a little slow at times. All in all am happy and would rank them as a tier 2 in the bookies I use, behind some of the big boys in the market.
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Maria Madalina
20 October 2020
Comment from uk.trustpilot.com
terrible website, placed my qualifying bet and the free bets were not even credited. Maybe its a scam? Better to avoid.
terrible website, placed my qualifying bet and the free bets were not even credited. Maybe its a scam? Better to avoid.
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Drew
15 October 2020
Comment from uk.trustpilot.com
No best odds guaranteed and website logs you out and looks like something from 1998 Tragic. Glad I lost my only bet so I don't have to use again judging by the comments below. Have never seen a business run so shoddily
No best odds guaranteed and website logs you out and looks like something from 1998
Tragic. Glad I lost my only bet so I don't have to use again judging by the comments below. Have never seen a business run so shoddily
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jamie nixon
15 October 2020
Comment from uk.trustpilot.com
It’s now the tenth day of waiting for my withdrawal to be refunded ! Stay away from this site !
It’s now the tenth day of waiting for my withdrawal to be refunded ! Stay away from this site !
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Fergus mc donnell
14 October 2020
Comment from uk.trustpilot.com
Compared to other betting sites SportNation is years behind its so difficult to use!!! logs you out when you are watching races it’s impossible to do a accumulater!!!!app is always crashing they expect you to pay to get the best odds guaranteed lol is all I can say
Compared to other betting sites SportNation is years behind its so difficult to use!!! logs you out when you are watching races it’s impossible to do a accumulater!!!!app is always crashing they expect you to pay to get the best odds guaranteed lol is all I can say
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jamie cooper
14 October 2020
Comment from uk.trustpilot.com
I’ve been a customer a for some time and not much has improved . Firstly the betting side of things leaves a slight sustain because this hasn’t improved much . Sportnation are in need of a faster web service and app , it does crash quite often or randomly logs you out all the time . There are no bet notifications these need to be implemented like bet365. Live streaming of games . The heat map needs an overhaul it’s so outdated slow and shocking I find the best heat maps are skybet, bet365 and betfair . A proper tab for checking on my bets , to find this you have to click on say a game for any market then through this you can find the open bets and cash out and it’s so long winded . Coupons need to be added !, a drop down menu like you get on betfair to quickly select games pre match and Inplay for certain markets because if I want to do an Inplay acca for goals it takes far too long and you have to click on each individual game then find there market and by the time this has done the bets wither suspended or not available !!!!. A revamp of the reward system as it’s not very good and needs massive changes . Quicker deposits , add more options like PayPal etc . The ability to change to different options on the transaction history to say withdraws currently you have to scroll down till your find the transaction your looking for !!. Free weekly games paddy power and skybet lead the way these 2 are head and shoulders above the rest . Rewards loyalty free bets , paddy power are in a different league when it comes to this and sportnation need to take note . More monte back specials , enhanced offs, more football markets to bet on and many football markets aren’t available pre match and only become available during the game yet I can go on bet365 and get these games straight away .
I’ve been a customer a for some time and not much has improved .
Firstly the betting side of things leaves a slight sustain because this hasn’t improved much .
Sportnation are in need of a faster web service and app , it does crash quite often or randomly logs you out all the time .
There are no bet notifications these need to be implemented like bet365.
Live streaming of games .
The heat map needs an overhaul it’s so outdated slow and shocking I find the best heat maps are skybet, bet365 and betfair .
A proper tab for checking on my bets , to find this you have to click on say a game for any market then through this you can find the open bets and cash out and it’s so long winded .
Coupons need to be added !, a drop down menu like you get on betfair to quickly select games pre match and Inplay for certain markets because if I want to do an Inplay acca for goals it takes far too long and you have to click on each individual game then find there market and by the time this has done the bets wither suspended or not available !!!!.
A revamp of the reward system as it’s not very good and needs massive changes .
Quicker deposits , add more options like PayPal etc .
The ability to change to different options on the transaction history to say withdraws currently you have to scroll down till your find the transaction your looking for !!.
Free weekly games paddy power and skybet lead the way these 2 are head and shoulders above the rest .
Rewards loyalty free bets , paddy power are in a different league when it comes to this and sportnation need to take note .
More monte back specials , enhanced offs, more football markets to bet on and many football markets aren’t available pre match and only become available during the game yet I can go on bet365 and get these games straight away .
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King
14 October 2020
Comment from uk.trustpilot.com
Terrible stay away or you will be the nations mug scam no luck just modded games
Terrible stay away or you will be the nations mug scam no luck just modded games
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Graham Love
14 October 2020
Comment from uk.trustpilot.com
Seems to be a good company and the regular bonus offers are more generous than offered with other betting sites
Seems to be a good company and the regular bonus offers are more generous than offered with other betting sites
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Kristina Zahozenko
14 October 2020
Comment from uk.trustpilot.com
Good service and easy to operate website.
Good service and easy to operate website.
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Jamie Round
14 October 2020
Comment from uk.trustpilot.com
I joined sport nation and placed my qualifying be for £25 to get my free £25 bet.2 days after the bet has been settled i have still not been credited with my free bet.have spoked to someone on live chat 5 times and they have still not resolved the issue plus they are being very suspicious with the documents they want to verify the account(they said they would accept my bank statement that i sent them but only if i uncovered the part which shows my ballance!!!!!!)i would not advise anyone to use them
I joined sport nation and placed my qualifying be for £25 to get my free £25 bet.2 days after the bet has been settled i have still not been credited with my free bet.have spoked to someone on live chat 5 times and they have still not resolved the issue plus they are being very suspicious with the documents they want to verify the account(they said they would accept my bank statement that i sent them but only if i uncovered the part which shows my ballance!!!!!!)i would not advise anyone to use them
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Adam
13 October 2020
Comment from uk.trustpilot.com
Actually seems like a fairly ran bookie. I signed up for the bet 25 get 25 offer and skimmed through the T&Cs without reading them properly. I stuck 25 quid on a national league game and won but my bonus wasn't activated. Then I emailed them about it and they explained that the wagering requirements are for premier league, champions league or europa league so that's why I hadn't got my bonus. HOWEVER they still honoured the £25 out of goodwill and put it in my account. I've never had another bookies do that before! Surprised to see so many reviews about the customer service being poor. I was happy with how my issue was dealt with and pleasantly surprised.
Actually seems like a fairly ran bookie.
I signed up for the bet 25 get 25 offer and skimmed through the T&Cs without reading them properly. I stuck 25 quid on a national league game and won but my bonus wasn't activated.
Then I emailed them about it and they explained that the wagering requirements are for premier league, champions league or europa league so that's why I hadn't got my bonus. HOWEVER they still honoured the £25 out of goodwill and put it in my account. I've never had another bookies do that before!
Surprised to see so many reviews about the customer service being poor. I was happy with how my issue was dealt with and pleasantly surprised.
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Levent Guven
13 October 2020
Comment from uk.trustpilot.com
Signed up today and spent fair amount of money on a specific game. The way it spins doesn't seem right and every time I raised the stake it stops paying completely. From my experience I wouldn't play fishin frenzy megaways . This time though I recorded all and I can clearly see when I watch it again it seems like different software's involved in the pay out . If any one from this site want to reply don't bother before looking at my gaming history. Redbull123
Signed up today and spent fair amount of money on a specific game. The way it spins doesn't seem right and every time I raised the stake it stops paying completely. From my experience I wouldn't play fishin frenzy megaways . This time though I recorded all and I can clearly see when I watch it again it seems like different software's involved in the pay out . If any one from this site want to reply don't bother before looking at my gaming history. Redbull123
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Drew
13 October 2020
Comment from uk.trustpilot.com
Didn't add my bonus code when opening account as never saw it so went on live chat and asked if could add the bonus as a goodwill gesture as wasn't aware needed it. Got told no I'd have to deposit again to get it. What delightful service just for 25 they want me to deposit another £25?? Then had a problem with anothet promotion and live chat didn't have a clue what I was talking about and just left me hanging for 10 minutes and didn't reply. they don't seem to know what they are doing and are not polite when dealing with you either. Just ended up leaving live chat as i was talking to myself Seems a bit of a two bob outfit. Very unprofessional if it's this bad before I've placed a bet how bad will it be trying to get my money. Worst customer service I've ever encountered in my life Won't be bothering again. Keep the bonus it's not worth the hassle
Didn't add my bonus code when opening account as never saw it so went on live chat and asked if could add the bonus as a goodwill gesture as wasn't aware needed it. Got told no I'd have to deposit again to get it. What delightful service just for 25 they want me to deposit another £25??
Then had a problem with anothet promotion and live chat didn't have a clue what I was talking about and just left me hanging for 10 minutes and didn't reply. they don't seem to know what they are doing and are not polite when dealing with you either. Just ended up leaving live chat as i was talking to myself
Seems a bit of a two bob outfit. Very unprofessional if it's this bad before I've placed a bet how bad will it be trying to get my money. Worst customer service I've ever encountered in my life
Won't be bothering again. Keep the bonus it's not worth the hassle
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K Wilson
13 October 2020
Comment from uk.trustpilot.com
Stay away! Free bet rip off! I’m used to opening accounts on betting websites and making sure I press the “opt in” button. I looked for such things on SportNation and after I was satisfied there were no opt in buttons I placed my £25 bet on the assurance of the advert I’d get £25 free bet once settled. Bet settled...no free bet. I was informed through live chat that as I hadn’t placed a “code” within the t&c’s my free bet is cancelled. The ad and the signing up process never mentioned this. I requested my free bet be awarded in good faith as I had betted (and lost) my original £25 stake(the free bet qualifying wager) They totally refused. Stay away from these people.
Stay away! Free bet rip off!
I’m used to opening accounts on betting websites and making sure I press the “opt in” button.
I looked for such things on SportNation and after I was satisfied there were no opt in buttons I placed my £25 bet on the assurance of the advert I’d get £25 free bet once settled.
Bet settled…no free bet. I was informed through live chat that as I hadn’t placed a “code” within the t&c’s my free bet is cancelled. The ad and the signing up process never mentioned this. I requested my free bet be awarded in good faith as I had betted (and lost) my original £25 stake(the free bet qualifying wager)
They totally refused.
Stay away from these people.
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Tom Dawes
07 October 2020
Comment from uk.trustpilot.com
Been waiting 4 days for my money from this company, can't seem to get hold of anyone to see what's going on!!!!!
Been waiting 4 days for my money from this company, can't seem to get hold of anyone to see what's going on!!!!!
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Andre
07 October 2020
Comment from uk.trustpilot.com
Reasonable site - pretty regular offers but relatively poor odds most of the time
Reasonable site – pretty regular offers but relatively poor odds most of the time
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Laura S
07 October 2020
Comment from uk.trustpilot.com
Good betting website, with good offers, never had any problems. Can take a while to work out how to navigate the site though.
Good betting website, with good offers, never had any problems. Can take a while to work out how to navigate the site though.
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Emre Ucar
07 October 2020
Comment from uk.trustpilot.com
Got my money thanks to gentalman called MARK was very helpull soo thank you soo much MARK ...
Got my money thanks to gentalman called MARK was very helpull soo thank you soo much MARK …
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Conor
07 October 2020
Comment from uk.trustpilot.com
Offers range from half-decentm to awful but does have a wide arrange of sports and games.
Offers range from half-decentm to awful but does have a wide arrange of sports and games.
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Alex Nicholson
07 October 2020
Comment from uk.trustpilot.com
As with all the other genuine reviews on here, I had my account locked for verification, but only after my first bet won! They happily take your money until you want to withdraw then suddenly they care about verifying your age and bloody income! Tip for anyone struggling to get a reply to email or "live" chat (I use this term loosely because they could be bots with their generic unhelpful responses). After waiting 5 days for my account to be verified, I threatened them with a complaint to the gambling commission via email, and what do you know, 45 minutes later my account was verified! Amazing! If you havnt deposited yet, don't. Bookies already have the edge over customers, it takes a real scumbag to run a crooked bookie like this.
As with all the other genuine reviews on here, I had my account locked for verification, but only after my first bet won! They happily take your money until you want to withdraw then suddenly they care about verifying your age and bloody income!
Tip for anyone struggling to get a reply to email or "live" chat (I use this term loosely because they could be bots with their generic unhelpful responses). After waiting 5 days for my account to be verified, I threatened them with a complaint to the gambling commission via email, and what do you know, 45 minutes later my account was verified! Amazing!
If you havnt deposited yet, don't. Bookies already have the edge over customers, it takes a real scumbag to run a crooked bookie like this.
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Matt
06 October 2020
Comment from uk.trustpilot.com
Customer service is beyond useless.cant be bothered to deal with them no more
Customer service is beyond useless.cant be bothered to deal with them no more
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Nico
05 October 2020
Comment from uk.trustpilot.com
Very disappointing customer service experience You go onto live chat and they leave you waiting you ask questions and no help with the bonus _free bet. Sitting there waiting for a reply which never came I sent an email and got a reply 5 days later from the same person who left me waiting on chat. What are the odds of that!!?? Do they only have 1 person working in the customer service dept?? And in the email still didn't resolve the problem so was pointless even bothering
Very disappointing customer service experience
You go onto live chat and they leave you waiting you ask questions and no help with the bonus _free bet. Sitting there waiting for a reply which never came
I sent an email and got a reply 5 days later from the same person who left me waiting on chat. What are the odds of that!!?? Do they only have 1 person working in the customer service dept?? And in the email still didn't resolve the problem so was pointless even bothering
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waitingforareply
04 October 2020
Comment from uk.trustpilot.com
Started off okay, won a bet so thought I would withdraw some money. Online chat is really hard to get hold of and then not very helpful. They blocked my account once I wanted to withdraw the money, Said they needed payslip. Sent it through then nothing. No contact on chat or any emails responding. No reasons given. Suggest a lot of the reviews below are fake and made up. Will update based on next few days and if i get my money back! Guys stick with the bigger more established betting sites.
Started off okay, won a bet so thought I would withdraw some money. Online chat is really hard to get hold of and then not very helpful. They blocked my account once I wanted to withdraw the money, Said they needed payslip. Sent it through then nothing. No contact on chat or any emails responding. No reasons given.
Suggest a lot of the reviews below are fake and made up. Will update based on next few days and if i get my money back!
Guys stick with the bigger more established betting sites.
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Alex
04 October 2020
Comment from uk.trustpilot.com
Pretty much the same as the review before me. They let me deposit and place my first bet, and then as soon as it won i was locked out of the site for "verification purposes". Funny how you didn't care about verifying my identity when i placed my first bet! Only care after i won! Not been able to access MY money now for 3 days. Customer service is a joke, they clearly have no training and basically just say "sorry were busy, deal with it". Also look at the review history, 126 5 star and 121 4 star reviews in Feb 2020, more than the rest of the year combined... Dodgy AF. Stay well clear.
Pretty much the same as the review before me. They let me deposit and place my first bet, and then as soon as it won i was locked out of the site for "verification purposes". Funny how you didn't care about verifying my identity when i placed my first bet! Only care after i won! Not been able to access MY money now for 3 days. Customer service is a joke, they clearly have no training and basically just say "sorry were busy, deal with it".
Also look at the review history, 126 5 star and 121 4 star reviews in Feb 2020, more than the rest of the year combined… Dodgy AF. Stay well clear.
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Gamblewarnings
04 October 2020
Comment from uk.trustpilot.com
This is my first and last time how anyone can say this site is good after what I have seen is unreal normally I put over 9000 plus into my accounts I wouldn’t even put 300 into this one the games am so fixed it’s unreal I have never played a roulette thats missed a third of the board with the same numbers 3 to 4 time that I had not put on this is my number one worst sight and I advise anyone with any sense to stay away and how slow the site is I hope you just close the account thanks for reading
This is my first and last time how anyone can say this site is good after what I have seen is unreal normally I put over 9000 plus into my accounts I wouldn’t even put 300 into this one the games am so fixed it’s unreal I have never played a roulette thats missed a third of the board with the same numbers 3 to 4 time that I had not put on this is my number one worst sight and I advise anyone with any sense to stay away and how slow the site is I hope you just close the account thanks for reading
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Sam
04 October 2020
Comment from uk.trustpilot.com
Do not use. So I got a free £100 free bet as I deposited £100. I won £200 on the real money bet, then won £360 on the free bet. I withdrew £200 and then got a notification if I continue I lose the £360 from free bet. But before I had a chance to cancel the withdrawal it had been confirmed. Littually had 3 seconds warning I lose bonus winnings, took me 4 times trying to ask some one on live chat about it. First 3 reps say let me look and 30 mins later your still waiting for a reply.(i personally think they leave live chat) use any other betting site as when it comes to you winning and claiming your money, it's nothing but poor service. Do not use this betting company.
Do not use. So I got a free £100 free bet as I deposited £100. I won £200 on the real money bet, then won £360 on the free bet. I withdrew £200 and then got a notification if I continue I lose the £360 from free bet. But before I had a chance to cancel the withdrawal it had been confirmed. Littually had 3 seconds warning I lose bonus winnings, took me 4 times trying to ask some one on live chat about it. First 3 reps say let me look and 30 mins later your still waiting for a reply.(i personally think they leave live chat) use any other betting site as when it comes to you winning and claiming your money, it's nothing but poor service. Do not use this betting company.
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Ife Sosanya
04 October 2020
Comment from uk.trustpilot.com
Complete Scam. They don't care when you deposit but when you try to withdraw they make it nightmare. Aviod at all cost
Complete Scam.
They don't care when you deposit but when you try to withdraw they make it nightmare.
Aviod at all cost
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Josh
02 October 2020
Comment from uk.trustpilot.com
Look at the state of the 5 star reviews on here obviously paid for. What kind of company needs to do that??? Customer service really is a joke. Amateur and clueless don't know what they are talking about half the time. Told me I needed to buy from the shop the best odds? Then wouldn't tell me more. Lots of spelling mistakes as well when they are messaging you Placed a bet and didn't get best odds guaranteed like everyone else does. I see no reason why I should use them.. EVERY company gives you B. O. G free but you have to buy them on here. No way You've lost a customer after one bet
Look at the state of the 5 star reviews on here obviously paid for. What kind of company needs to do that???
Customer service really is a joke. Amateur and clueless don't know what they are talking about half the time. Told me I needed to buy from the shop the best odds? Then wouldn't tell me more. Lots of spelling mistakes as well when they are messaging you
Placed a bet and didn't get best odds guaranteed like everyone else does. I see no reason why I should use them.. EVERY company gives you B. O. G
free but you have to buy them on here. No way
You've lost a customer after one bet
Reply
Tim LDN
03 November 2020
Comment from uk.trustpilot.com
8 days and still waiting for a reply on email Do you ignore people on purpose or do you have a backlog of replies you can't keep up with? Either way it's not good enough
8 days and still waiting for a reply on email
Do you ignore people on purpose or do you have a backlog of replies you can't keep up with? Either way it's not good enough