Sportnation.bet PLAYER REVIEWS(991)
Steve Williams
18 January 2021
Comment from uk.trustpilot.com
They blocked my account without notice and with a positive current balance but an overall losing balance. They asked for documents which I supplied immediately and then I heard nothing more. For nearly two months I have been unable to withdraw my balance as my account is "under review". I cannot even view my betting history which is possibly in breach of GC regulations (Remote Technical Standards) so I will be checking this with the GC. The first online chat promised the money would be in my account within 4/5 days, the second promised to email me a response and didn't. All I can do now is put a review on every review site and contact the GC. I see from other reviews that I am not alone here, I just wish I had read them first.
Scott
17 January 2021
Comment from uk.trustpilot.com
DO NOT LISTEN TO THE GOOD REVIEWS THEY ARE FAKE. IF YOU WIN THEY WILL TRY EVERY TRICK IN THE BOOK NOT TO PAY OUT BLOCK YOUR ACCOUNT AN RESPOND TO YOUR EMAILS EVERY 5 DAYS
stephen travis
17 January 2021
Comment from uk.trustpilot.com
thanks for the reply ,do think a email would have been more appropriate, anyway i will post on here when correct money has been returned too my account ,and will also notify gambling commission who i have contacted that everything has been concluded satisfactorily,
stephen travis
16 January 2021
Comment from uk.trustpilot.com
have now registered with gam stop and self excluded ,they state they will notify all bookmakers online to close accounts ,also emailed sportnation asking for a 5 year closure ,and should receive my outstanding balance immediately ,has stated by the gambling commission ,credit too paddy power who have contacted me by email too say my account his closed and any outstanding balance returned immediately so the gam stop had notified all bookies requesting self exclusion ,sportnation have still not replied has off 1100 with any thing regarding my account ,the gambling commission will be made aware off the situation ,and if i dont hear anything regarding this would expect the commission too take serious action ,i will keep everyone up too date
Phil Andrews
15 January 2021
Comment from uk.trustpilot.com
I always thought I was too smart to get scammed by a bookie but I'm afraid greed got the better of me this time. Oddschecker was advertising a start-up bonus from Sport Nation which offered 12/1 from a maximum £5 stake on Manchester United to beat Liverpool. I signed up, deposited the minimum £10 and entered the promo code. When I tried to place a bet on the fixture I received a message on the betslip to tell me the line was closed. Contacting Sport Nation through live chat proved a fruitless affair. I made contact with the operative but once I had explained my issue he simply stopped communicating with me. I note from some of the comments below that this is a tactic this sportsbook uses regularly. Then I tried to withdraw my funds, only to find that there was a minimum of £20 applied. Unwilling to part with more money that I would probably never see again, I decided to try and play it out at the casino and see whether I could build up my bank to £20. No luck there, but at least they didn't get any more than a tenner out of me. I can forgive honest inefficiency but this is a deliberate, calculated, out-and-out scam. I feel embarrassed that I fell for it, but was reassured by the fact that Oddschecker was promoting them. Bad mistake. Avoid!
Stevie G
14 January 2021
Comment from uk.trustpilot.com
*** Only seem to have 2 members of staff to do everything ***Emails go unanswered for days *** Live chat is so bad I don't know where to start. It doesn't open till midday GMT and then is as helpful as a chocolate fireguard. They either ignore you mid chat or say they will forward it on to relevant dept and you never hear again from them ** Really bad limits. What's point going best odds on a team when you don't take a bet. If u ask this on live chat you get no reply from them **Website logs you out every few minutes Any great reviews on here can't be real
stephen travis
14 January 2021
Comment from uk.trustpilot.com
i am waiting too withdraw money ive had to provide id now when i want to withdraw ,ive provide d bank statement a copy off my driving licence the old paper one i dont have photo id ,ive been in touch with gambling commision who state money cannot be withheld when a person requests to withdraw by asking for additional info ,they allowed me to place a bet if it lost do you think they would have asked suspect they are in breach off there license any way i want my money ,i have contacted ibas ,gambling commission ,has i suspect they are in breach off there licence ,they cannot withold money by asking for additional information ,any way they have chance too rectify the situation certainly picked on the wrong person here ,and just another thing they stated there had been a delay on settling bets on the website ,do not bet with these ive had other accounts and never had this too deal with ,would certainly not open a account at the moment and be very careful putting money in ,will update on here developments ,
Stanrz2015
12 January 2021
Try telling me my account is closed until i give the a picture of details documents such as pics of my bank card front and back pics of of photo id id pics of birth certificate and payslips in my eyes i feel like ive committed a crime wtf this is not on!!!!!
Rob Musker
12 January 2021
Comment from uk.trustpilot.com
An awful company. I deposited £100, they gave me £100 bonus. Great! After about 5 bets they suspended my account. I lost all options of cashing out my bets when they started winning and they subsequently lost to my knowledge. (I could not check as they blocked 100% access to see anything) I then had close to 3 weeks of no communication. Finally they requested documents which i provided in full inlcuding a ridiculous request for a "Selfie with my ID". Next day they tell me my account is cosed and they quoted T+C that accused me of being a criminal. No explanation, no reason. I suspect this is because my orignal couple of bets won and i built up a bit of a bonus profit they wanted to keep. They closed my account and then only refunded me £46 of my original £100!!! I never withdrew a penny from them as it would have forfeit my bonus which i also subsequently lost. Taking my complaint to IBAS - i can see 100s of other similar stories. Do not give them a penny! Stay away from their honey trap of a welcome offer - it is a total scam and you WILL lose money. If you need more evidence, read the ridulously written 5 star reviews below that are clearly from their own staff or a computer..
charles mokiwa
10 January 2021
Comment from uk.trustpilot.com
Bad terrible experience with these people!! Just a week into opening an account with them,been depositing and playing as normal. All of a sudden they requested Documents to verify my account. So far it has been 4 solid days my account has not been verified,reasons unknown. I have requested a refund of my money in my account balance and closure of account still nothing done. TERRIBLE EXPERIENCE... Never set a foot in that website as it will end in tears. JUST TO ADD I had a reply from sportNation saying my account has been fully verified! THE TRUTH IS MY ACCOUNT IS STILL BLOCKED AND I CANT DO ANYTHING PLEASE UNBLOCK MY ACCOUNT SO I CAN WITHDRAW MY MONEY THANKS
Stanrz2015
12 January 2021
I understand my friend i also have the same kinda issue i have reported them to gambling commission the said the next step was to report them to ibas whic i hear take cases like this verry seriously
Benson
09 January 2021
Comment from uk.trustpilot.com
It took more than the normal protocol for me to get my money withdrawn from them. First they kept using delay tactics with me in ensuring my money is not given to me by requesting all sort of documents. Later, they requested an exorbitant withdrawal fee which I paid reluctantly. It was when they requested for a document which I had provided earlier, I figured something might be wrong. I reported my situation to Mrs Joanne a renowned recovery specialist Joannedawn56 via email and I got my money back after a long charge-back process.
Jay
08 January 2021
Comment from uk.trustpilot.com
Seems to me that so many of the good reviews below appear fake! I have had a really bad experience with this company as they do not pay on the odds offered. The site is full of faults, and will crash frequently. It will also change you to fractional whenever you logout and log back in to confuse you. When you wish to dispute anything they are rude, difficult to deal with and have no interest in helping you, more interest in instantly closing your account than helping you. I dealt with a guy called josh who seems to be the complaints guy, really poor. If you do want to gamble with a trustworthy company with good customer service Sport nation is not a good place to start! Avoid at all costs.
Keri Naughton
08 January 2021
Comment from uk.trustpilot.com
Please be really aware of this company ! If you win after placing the bet they change the odds! on bigger stakes, when you ask to investigate go very quiet. These guys are scammers, please be very careful and avoid at all costs. Would strongly advise using one of the more trusted names in the industry
Marcin
07 January 2021
Comment from uk.trustpilot.com
Beware - they remove your rewards and bonuses the moment you start accumulating anything worthwhile. I have been a customer for 2 months and finally went to use my points as a free bet only to receive an email to say my bonuses have been turned off due to a “business decision”. They try to hook you in with incentives but fail to adhere to them. The site is ok but the company are a bunch of crooks. Also took me 2 weeks to withdraw money from my account.
Matt Edwards
06 January 2021
Comment from uk.trustpilot.com
Jamie Simmons
06 January 2021
Comment from uk.trustpilot.com
Issues with withdrawing which was resolved quickly and efficiently
Natalia Tarchała
06 January 2021
Comment from uk.trustpilot.com
Good website, never issues with odds and withdrawals. Strongly recommend.
chris waldron
06 January 2021
Comment from uk.trustpilot.com
Good website , plenty of offers, no issues with withdrawals etc
Andy
06 January 2021
Comment from uk.trustpilot.com
Overall a good betting site, the rewards system is very good and you can see your points adding up and you can cash them in when you want. Very satisfied.
Paul Newsholme
06 January 2021
Comment from uk.trustpilot.com
Great site, good odds and lots of offers and promotions.
Motorman
06 January 2021
Comment from uk.trustpilot.com
Sportnation has good odds and generous free spins & deposit matching promos
Bally Chima
06 January 2021
Comment from uk.trustpilot.com
Good mobile platform, in line bets. One of the better platforms out there.
Dave
06 January 2021
Comment from uk.trustpilot.com
The seven(7) reviews below all saying how superb sportnation is have had to be offered free spins on slots to leave a review. I know this because they offered them me as well( but I declined )so you can ignore the nonsense they have written, it just shows how desperate they are for people to believe they are great. You will notice all the reviews are short and shows they are new customers. They won't be leaving five stars when they've tried to get in touch with them I have been with them a year but don't bet with them anymore as it's impossible to get any straight answers about sporting events and odds. If you go on live chat you get someone who won't help you and just spends that long not replying that you eventually log off because you don't get a response from them Email is even worse. It took me seven (7) emails and when I got a reply it was one sentence long and didn't solve my issue. In fact the event I emailed them about was over by the time they eventually replied. It is so amateurish that I laughed when I saw the people below saying how great it is. Customer Service is just truly embarrassing and they should be ashamed They also refuse to go best odds on horses unless you buy the points from the store that shows how mean they are You can find some half decent odds but you'll get limited to peanuts if you take them so why offer them??
James Brown
06 January 2021
Comment from uk.trustpilot.com
I use several online bookies and Sport Nation is in my current top 3. The reasons? I use a desktop and find the website clean, functional and responsive. You place a bet, the bet is accepted quickly. Some sites leave you hanging at this stage. I like their reward points scheme too, it does what it says. They have improved the casino section too, it is now very attractive. As a member you receive casino offers regularly, which can be lucrative and don't have ridiculous wagering conditions. Recommended!
Chloe
05 January 2021
Comment from uk.trustpilot.com
DISGUSTING site, After being fully verified, then first time attempting never did i have my £830 returned, after my account was blocked for a review then permanently closed down!! AVIOD SPORT NATION AT ALL COSTS WILL TAKE AND TAKE YOUR MONEY, WONT LET YOU WITHDRAW THEN CLOSE YOUR ACCOUNT AND NEVER RETURN IT ANYWAY! MUGS!
Eon Bedworth
05 January 2021
Comment from uk.trustpilot.com
Closed account after so called technical issues. Deposited funds but unable to use for over 24 hours..this on top of a very glitchy site not easy to use...plus the usual welcome bonus where until you have placed the bonus amount x100 times the funds are not yours..and live chat support very poor.
Chris
03 January 2021
Comment from uk.trustpilot.com
Matt
02 January 2021
Comment from uk.trustpilot.com
Awful awful company odds are not bad but you get limited and nobody ever replies when you ask why The 5 star reviews on here are only becos they offer free spins to get ppl. To write them Horrible firm
Matt Guthery
02 January 2021
Comment from uk.trustpilot.com
Without question THE WORST COMPANY I've ever had to deal with. I registered an account and began to play through the wagering requirements to unlock the advertised bonus as stated in their terms and conditions. I placed bets within their required wagering terms over 7 separate bets, to complete the wagering requirements you would have to place 34 bets at the maximum bet value to get it done in 30 days which is more than one bet a day. I went to log in one day and a message popped up saying that the account was under review for fraud. I was asked to provide drivers license front and back, utility bill, passport and take a picture of me in the photo with both sides of my bank card showing. After doing all this they told me they were closing my account, gave no reason other than citing terms and conditions which I had not breached in anyway. They then stated it would take 3-5 days to send me my money back which I am still waiting for nearly two weeks later. I had contacted one agent who said the payment had been processed then when I contacted again when they money hadn't arrived after the stated time I was told it hadn't been processed at all. There is no phone number to call to speak to someone direct and the people on live chat treat you like you're being impatient or have done something wrong when you ask for your money back. I would under no circumstances treat anyone like this let alone someone that was a customer of my business. An absolutely pathetic excuse for customer service and a complete waste of time and energy on my part. AVOID LIKE THE PLAGUE.
ishu stha
01 January 2021
Comment from uk.trustpilot.com
Overall ok. But verification process was bad. Still waiting for verified. Send all the request required documents but still waiting.
Sam Jones
01 January 2021
Comment from uk.trustpilot.com
Awful verification process that you can only help but feel is purposely obstructive. Could deposit as much money as I wished but wasn't allowed to withdraw it .
steven logan
31 December 2020
Comment from uk.trustpilot.com
Good offers plenty options on football betting. Let down abit by poor cash out system and difficulty checking football bets ie no live scores apart from that pretty good site
sam orr
30 December 2020
Comment from uk.trustpilot.com
It is too difficult to check your bets, when you put a football coupon on you don’t get a live score on your bet, you have to write down your bet and then open another site to check the scores. If you had a live score against your bet it would be easier to check your live scores against your bet. This would also help you make cashing out easier.
Rowan T Keavi
30 December 2020
Comment from uk.trustpilot.com
It's hard to start out as a new betting site but this one has promise. Keep working on it. A lot of features are really good on this site. Especially the rewards!
Noel Martin
30 December 2020
Comment from uk.trustpilot.com
Great site, good odds and lots of offers and promotions.
Jonathan
30 December 2020
Comment from uk.trustpilot.com
Easy lay out to understand and some good offers although I haven’t won much yet but maybe that’s just me😂😂
Mircea Marita
30 December 2020
Comment from uk.trustpilot.com
Very good betting site. Just started using, no issues this far. They also have that reward program, you play more, you earn more. Ah, and I love Pick Your Pony.
stephen waddingham
30 December 2020
Comment from uk.trustpilot.com
This is the online bookies I use the most due to their ongoing offers and easy to use website. Keep them offers coming!
Eric Jamieson
29 December 2020
Comment from uk.trustpilot.com
Signed up with deal to get a free £25 bet after betting £25 of own money. Luckily the bet with my own money won, as they haven’t credited any free bet. Can’t get in touch with anyone so hopefully if I complain here someone might answer.
papusel nebunu
29 December 2020
Comment from uk.trustpilot.com
does anyone win anything on this site??ive deposit so many times and i got nothing...rtp in game ain't exists at all...pure scam...play somewhere else where at least you get something back....AVOID
James
28 December 2020
Comment from uk.trustpilot.com
Same company owns redzonesports and if you contact them you'll get the same people replying to you. That must be why you have to wait a month for a reply The odds are okay on some sports but until they reply faster when you need a hand I won't use
Panikos Chattalou
24 December 2020
Comment from uk.trustpilot.com
Rigged site This gaming site should have a minus ☆ to add Its terrible. The casino games are rigged they dont pay anything near the % they say and I play the same games on other sites well rigged. And to top it off I only opened account yesterday deposited 3 times £200 kept getting booted out of game it kept restarting. To top it off they logged me out of account and said contact customer services. In which I did they said the system did it and I can log back in. So I went to withdraw my money which was only £100 as I made a £100 and guess what they decide to ask for id proof of address. And other documents. They verified my account once I opened it. Why didn't they ask for proof then. Exactly because there a scamming site. Stay clear there much better other gaming sites. You been warned.
CRAIG
24 December 2020
Comment from uk.trustpilot.com
Beware of this company The only way they get 5 star feedback on here is by giving people free spins on slot machines to leave a review The customer service is the worst I've ever encountered in my life
the movie channel
24 December 2020
Comment from uk.trustpilot.com
Do not use this site they are frauds I deposited and when I wanted to cash out they started laughing at me on live chat saying your not getting anything.dont fall for it there scum of the earth.ive reported them.dont do it when I said what is going on they replied get a life you piece of sh.t.
Charlie Brooks
23 December 2020
Comment from uk.trustpilot.com
Anthony Franks
23 December 2020
Comment from uk.trustpilot.com
Excellent site good offers and free spins.
Gavin T
23 December 2020
Comment from uk.trustpilot.com
Good offers, a little bit different to other bookies. Easy layout and enjoy the cashback rewards system.
Tommy
21 December 2020
Comment from uk.trustpilot.com
ANY danger of you replying to my emails before the end of the year. I've been waiting a week. Don't rush yourself will you
radster08
20 December 2020
Comment from uk.trustpilot.com
Not even deposited,but yes,SAMANTHA on live chat must be due on,as she was short tempered and simply rude!. AVOID
Sam
18 January 2021
Comment from uk.trustpilot.com
Had nothing but aggravation from this place. Should have known when I signed up it was going to be bad. Didn't get the sign up bonus because I hadn't put the code in { even though there was no code} Rather than be helpful and create goodwill and just add it on the unhelpful guy on chat told me I would have to deposit again to get the deposit bonus added. He acted like it was his money he was giving away. I should have released then it was a two bit outfit and walked away Since then its been one thing after another chasing them up for this and that and not a phone number in sight to call them on live chat is no good and like people have said you just get blanked when asking questions. If you think chat is bad though then don't waste your time on email for Christ sake.You wait forever and have to send tons of emails only to get a one line hopeless abrupt reply which solves nothing at all and leaves you back on square one. Oddschecker have a lot to answer for. They promote these books you've never heard of on the site, they take the affiliate kick backs but if you email them or tweet them they just flat out ignore you Account closed EDIT WITHIN 40 MINUTES of posting this review you contat me asking for more information from me. Its a pity you can't be as fast as that when customers try to get in touch via email No doubt you'll get this removed under the guise of it not being genuine. Trust me it's genuine
Had nothing but aggravation from this place. Should have known when I signed up it was going to be bad. Didn't get the sign up bonus because I hadn't put the code in { even though there was no code}
Rather than be helpful and create goodwill and just add it on the unhelpful guy on chat told me I would have to deposit again to get the deposit bonus added. He acted like it was his money he was giving away. I should have released then it was a two bit outfit and walked away
Since then its been one thing after another chasing them up for this and that and not a phone number in sight to call them on
live chat is no good and like people have said you just get blanked when asking questions. If you think chat is bad though then don't waste your time on email for Christ sake.You wait forever and have to send tons of emails only to get a one line hopeless abrupt reply which solves nothing at all and leaves you back on square one.
Oddschecker have a lot to answer for. They promote these books you've never heard of on the site, they take the affiliate kick backs but if you email them or tweet them they just flat out ignore you
Account closed
EDIT WITHIN 40 MINUTES of posting this review you contat me asking for more information from me. Its a pity you can't be as fast as that when customers try to get in touch via email
No doubt you'll get this removed under the guise of it not being genuine. Trust me it's genuine