TonyBet PLAYER REVIEWS(485)
David Kind
06 May 2021
Comment from uk.trustpilot.com
I only joined yesterday deposited £380. Withdrawn £300 after a win I they refused to pay me until I sent them loads of documents to verify myself. I did this and they still haven’t paid and now they have disabled my account so I cannot speak to them. I have put my complaint through to a site called RESOLVER please everyone do the same and let’s get our money back and these disgusting scammers closed down and sent to prison
Armin Pajusoon
05 May 2021
Comment from uk.trustpilot.com
Seems like scam now. This site not working.
Owen
05 May 2021
Comment from uk.trustpilot.com
It was going to be a 5 star review I joined deposited £40 sent my documents away and was verified in a few hours withdrawn £20 and it was out couple hours later I still have £8 left on the account which I used and when I got down to £2.35 I got a bonus on buffalo king megaways and it payed max win the win actually was £2.9k but because of 5000x cap I recieved 1k and that was only on a 20p bet so I withdrawn £900 thought it would’ve been fast and easy but was I wrong woke up today over 24hrs later still not recived my withdrawl so went to log into account just to check it was still pending and it says account closed so I contacted chat and the reason was because someone in my household has an account and they can close it if they want and yes that’s fine aslong as I recive my £900 withdrawl and my balance of £222 will update the review if I recive it because it actually was going really well liked the games verification was fast my £20 withdrawl was only a couple hours. I just don’t understand why did they let me register then deposit £40 then fully verify my account and give me a £20 withdrawl only reason is cause it’s a lot of money now they want to close the account but they need to give my withdrawl and balance will update the post when I revive an email from payments department
Vedat Budak
04 May 2021
Comment from uk.trustpilot.com
I was bit upset about windrawal because they wouldn't send it untill i send my decumants, well they verified my decumants in few hours and money was in account.. Its actually not bad! Fast and cash out is great but i just wish before they let people make deposit they should havr confirm that we can not do windrawal untill we send decumants... Thanks for fast replay and for my windrawal
nora kennedy
04 May 2021
Comment from uk.trustpilot.com
I cannot log in to my account, once i try it will not accept my user name and password which are correct. I withdrew money over two weeks ago and it is still not returned to my account, from reading other reviews I will be advising my gambling friends to stay well clear of your site.
A Butler
04 May 2021
Comment from uk.trustpilot.com
Given one star because I couldn’t give Zero!! Opened an account yesterday and throughout the day deposited £500 without a problem. This morning I accessed the account with no issues, I won £1000 and withdrew. Now my account is disabled!
customer Adam
03 May 2021
Comment from uk.trustpilot.com
Hi I cannot access the website what is going on I’ve money in my account also when you click on Tony bet on Google it straight away asks for log in info but when you put the log in info it just goes blank also the app does not work need help, like there’s always trouble with you guys from my own experience is the website down why does it not bring my to your website when I click on TonyBet but asks for log in details instead which don’t work when you enter
Charlie
03 May 2021
Comment from uk.trustpilot.com
Absolutely horrific firm, signed up, no issue with me depositing twice, the moment I win a bet, they refused to payout issuing my bet with a ‘returned’ stake, after a small stakes win that is. Customer service had zero idea how to engage with a customer seeking answers, awful interface and will be advising friends/fellow punters to avoid.
Thomas Brooke
02 May 2021
Comment from uk.trustpilot.com
Avoid Deposited funds Read reviews and decided not to play and requested immediate withdrawal, I had uploaded documentation prior to withdrawal as they advise... My account is now ‘Forbidden’ and they are requesting more proof that I now cannot upload Absolutely atrocious and I will be seeking advice - I didn’t even play any games I want my money returned.
James Jardine
02 May 2021
Comment from uk.trustpilot.com
I won £255- I uploaded the required documents today 2nd May- email within a few hours accepting and verified- money in my bank account 5 minutes later- very fast payout
Kevin Mitchell
02 May 2021
Comment from uk.trustpilot.com
I signed up a few days ago..I submitted all my documents for verification which took a day..Put in a withdraw request and it was in my bank within 2 hours..Being this was a sunday i could not believe it..I dont understand all these negative comments..Customer services helped me with what documents they needed..First class..Cannot fault.
Maria Fox
29 April 2021
Comment from uk.trustpilot.com
6 weeks waiting for a withdrawal ,then disabled my account only an hr recieving a recent deposit .Stay away people out of any site i play on this by far the worst . Seems like a scam
SIMON GARDNER
28 April 2021
Comment from uk.trustpilot.com
I wouldn’t even give them a one star. I placed money into my new account and after looking at the way their set up was with horse racing I decided to withdraw my deposit l. Well if I did the hassle I’ve had to go to to even withdraw my money is beyond belief. I’ve had to provide bank details, PayPal details, card details, passport if, proof of address and that was still coming back as insufficient. Stay well clear of these
Johnpaul Fitzpatrick
28 April 2021
Comment from uk.trustpilot.com
Guys accepted my documents within 10 mins paid me my withdrawal within a few hours. I can’t help but like the site. I was skeptical reading the comments. But l have to give 5 stars for service and will continue to use this site going forward 👌
Robert King
28 April 2021
Comment from uk.trustpilot.com
This is a honest review, was waiting 5 days for a withdrawal so contacted live support who informed me I needed to send KYC information to them before they could proceed, after reading reviews I thought this was a stall tactic but sent what they asked for in last night and funds in my account this morning, I know people are having problems with withdrawals but I can only speak on my own personal experience with them.
LUCKY STAR TRANSPORT
27 April 2021
Comment from uk.trustpilot.com
TONYBET SCAM!!!!!!! SCAM!!!!! SCAM!!!!! they still money from people Don't play at Tony bet is a scam I deposited 2730 I withdraw 5000 and I have în game other 1360£ and they disabled my account with the reason I had a duplicate account I did not know this and they give me just 2730£ what I deposited the win 3630£ they forfeited why.......?? DON'T PLAY Scam 5000£ was aleardy withdraw and they didn't give any answer Don't play please is. A scam who give the right to keep the money withdraw money Scam they must be Investigate SCAMMERS!!!!!!
Bobby
27 April 2021
Comment from uk.trustpilot.com
Deposited £20 thinking I could do a new customer deal for the grand national. Changed my mind when I read the small print and never made a bet. Withdrew my £20 and it never arrived in my bank account. No reason given until I contacted them and they won't refund me unless I take photos of multiple IDs and myself holding them plus photos of utility bills which I don't have any. They say I have to wait until they eventually close my account some day down the line to get my refund minus service fees which will probably be close to £20 lol. Bunch of crooks. Avoid like the plague!!!
Karl Wood
25 April 2021
Comment from uk.trustpilot.com
In honest just don't use this betting company, i frequently switch betting companies to take advantage of thier opening offers. tony bet has the most ridiculous opening offer ever. so they will match your first deposit of £50 (which sounds awesome ), but no what actually happens is you deposit £50 you have to bet this 10 times before tony bet release bonus funds of £50 (£500). this doesn't sound terrible yet but it gets worse if you lose all your funds you can deposit again and the money bet with the new deposit helps you reach the betting requirements ( didn't sound so bad at first). what they don't make clear is that they won't release any of your bonus funds if you withdraw money from your second deposit, so basically they want you to give them £500 before you get your money and if you don't they will walk away with what you spent and you wont get the bonus
Benjamin Heaslip
25 April 2021
Comment from uk.trustpilot.com
Personal Data is more valuable than oil.probably selling to china or the Russians.#tonySCAM. Tony 🐎🐎🐎🐎🐎🐎 if they had an office in the UK I would drive there. Could book a flight to Istanbul or wherever they are but wud end up at a hut with dial up Internet. So 💩💩💩💩💩💩 I cannot put it into words
Jason Pearl and Becky hull
25 April 2021
Comment from uk.trustpilot.com
Tonybet will not pay my withdraw of £5643 the refused to pay out to I send them Driver license Birth certificate Bank account showing balance??? Wage slip showing turnover??? Passport When asked you won’t me to send one of these they replied no all of the above this sounds like a total scam to me I think the rest of the feedback say it all why is this backstreet company aloud to trade in the UK 🇬🇧 And why are this company not being investigated?????
Aleks
24 April 2021
Comment from uk.trustpilot.com
freya woolrich
24 April 2021
Comment from uk.trustpilot.com
a legit bookmaker will always make money keeping customers happy .Tony bet prefer (in uk )to make people unhappy, take their money and lose them.in Estonia it could be different matter.paypal lose their good reputation( for me anyway) doing business with them.tonybet loves passports, driving licences, photos more than anything. Reply after reply from tonybet. Yes you love Id .i don't have the in date passport that you love so much.i had account with PayPal 10 years.that is usually enough id.its them that should get back my money from you..its PayPal that should be sorry. PayPal did not get my money back.i m wondering if they refunded other people's money from this site.
John Cairns
23 April 2021
Comment from uk.trustpilot.com
I tried to withdraw - KYC stall tactic. Tonybet lock me out of account. Fragrant disregard for license agreement, barring KYC stall for payment. AVOID AVOID AVOID AVOID AVOID AVOID. GC, CMA, MINISTER informed. If they rip you. Do the same. EMAIL GC CMA MP
Martin
23 April 2021
Comment from uk.trustpilot.com
I’ve never been scamed before. I’m gutted. Just stay away, this is not a legit site. Utter criminals.
Mr Smith
25 January 2021
Comment from uk.trustpilot.com
I Had won and they payed out after they ask for documents.i sent them just like any other betting site took a few days but payed out would as long you have the right documents they do pay out.
Alex
25 January 2021
Comment from uk.trustpilot.com
Run away from this company . I read this reviews before joining them and like a stupid I give them a try . First day after a small deposit I sent them all papers so I can make sure I will not have any issues with whithdraws , all good , in about 4 hours all been approved .Today I made 2 whithdraws and guess what . They sent a email asking again for the same documents . Already I fill a complain with Ibas , probably I will have a long way but I am happy to wait , also I consider to take them to court and make them to pay interest as this kind of company need to go bust ASAP . Read reviews guys and don’t play with them !!!!
Martin Lavery
25 January 2021
Comment from uk.trustpilot.com
I won 2 bets £130 in all went to check the status couldn’t get on the page says forbidden??
Clive
25 January 2021
Comment from uk.trustpilot.com
Do NOT use this site, they are a total sham and will fleece you for every penny. All casino games are fixed and you have no chance of winning so might as well throw your money away. Wish I had read the reviews but they won’t get another penny from me. Thought I had used bad sites before but these take the biscuit. Disgrace, total cheats and should be closed down.
phillip davey
22 January 2021
Comment from uk.trustpilot.com
Avoid Tonybet, i signed up with them because as an old age pensioner who likes to do a small football bet, and with betting offices closed during the pandemic it seemed a good option. I deposited 10 pounds(minimum bet) via my PayPal account and did a bet. The bet won and i had just over 40 pounds in my account, i did another 10 pound bet and lost leaving me with a balance of 31.90.I decided to withdraw the money back into my paypal account, i then recieved an e mail informing me that to withdraw my money would involve the most complicated technical procedure which i did not have the resources or skills to carry out. I made them aware of my situation but they showed no sympathy, i then said i would cancel my account and they could pay the money from my account to my paypal account, they told me that they would only pay me my initial 10 pounds deposit. This is daylight robbery and takes advantage of old age pensioners who do not have the resources or skills to engage in their procedures. I will now be seeking legal advice on how to stop these people from penalising people who like to do a small bet during these tough times.
Shabbs
22 January 2021
Comment from uk.trustpilot.com
I would avoid this betting site, no best odds, no bonus after joining. They allow you to bet without verification like other sites. Once 2 k deposited other sites ask for proof and suspebd accounts this site does not ask for any. They are the worst site I have ever unfortunately had the pleasure to experience. Unless this is your last choice and even then I would do without, avoid it it will be your best decision you will ever make
Dj
21 January 2021
Comment from uk.trustpilot.com
DO NOT CREATE ACCOUNT WITH THESE COWBOYS,AS PEOPLE HAVE SAID BEFORE THEY WILL CREATE WALLS FOR YOU WHEN YOU TRY TO WITHDRAW FUNDS. I HAD TO SEND ALOT OF INFORMATION PAYPAL AND BANK CARD INFO. WHEN IT THEN WAS VERIFIED THEY DID EVENTUALLY SEND MY MONEY,BUT WHEN I TRIED TO WITHDRAW AGAIN (YES SILLY ME,USED TONYBETS AGAIN) THEY SAID THEY HAVE A CLOSED LOOP POLICY WHERE THEY HAD TO SEND MY MONEY TO PRIMARY SOURCE,WHICH WAS MY BANK ACCOUNT, NOW I HAVE USED BOTH,SO I DONT SEE WHAT THE ISSUE IS. THEY WILL CREATE SO MANY DIFFERENT REASONS TO MAKE IT HAD FOR U TO GET MONEY BACK. I NOW HAVE TO WAIT TILL I GET FUNDS (HOPEFULLY) SO CAN CLOSE MY ACCOUNT. I WILL NEVER USE THEM AGAIN, ALSO I WILL BE CHANGING CARD DETAILS ETC PLEASE READ ALL REVIEWS OK HERE AND BELIEVE THAT THIS WEBSITE IS UTTERLY RUBBISH AND COMPLETELY UNACCEPTABLE, THE SUPPORT ONLINE TOO YOU WILL SPEAK TO PPL THAT HAVE NO CUSTOMER SERVICE SKILLS.
Steven bryson
21 January 2021
Comment from uk.trustpilot.com
Deposited 15pounds and thought would have it matched but missed the catch. Anyway deposited 20 to put a lucky 15 on horses found they don't do that bet. Withdrew the 20 pounds to find they want all sorts of I. D. Which I don't like giving out. So my account is now closed and what happens to my 20 POUNDS? AVOID THIS BETTING SITE.
Lisa
21 January 2021
Comment from uk.trustpilot.com
Awful company refuse to payout awful customer services please please avoid total scammers
Boris14
20 January 2021
Comment from uk.trustpilot.com
I unfortunately class myself as an experienced gambler, not a good one, but I've probably used every single UK gamble site. I joined Tonybet a few weeks back, got a decent win and then panicked after reading all the negative reviews. Like every other site, I had to supply 3 plus documents, which they accepted within 24hrs. In 2 weeks I've received multiple withdrawals, mostly taking within 12 hours. I really only play slots and play they for long stints. I've had some great bonuses 730x being the biggest. Money train 2 did take a huge chunk from me, but that's volatile as he'll. Overall I've had some great wins, much better than many sites. At the end of the day the casino always wins, but this site, so far, is much better than many slot sites out there.
Kevin Hall
20 January 2021
Comment from uk.trustpilot.com
Bully boy thiefs deposited £50 expected match bonus but was told initial deposit has to be played 10 times over. So had £20 e/w vet and won £244 tried to withdraw £200 but was told I couldn't as I hadn't supplied photo and address evidence. They closed my account and said would send my deposit less costs in 30 days time. Absolutely shameful.AVOID AT ALL COSTS.
Peter Reid
20 January 2021
Comment from uk.trustpilot.com
Joined and deposited some money , it says you get money as a free bet after first deposit ,, what they fail to tell you is you have to match your first deposit TEN TIMES TO GET ANY MONEY Disgusting company AVOID
Ryan
20 January 2021
Comment from uk.trustpilot.com
Despicable Don't play slots as a rule but had a £200 bonus that needed to be done that way Played £2.50 a spin got a feature after a while that kept going up and up . Told me on the screen 1600 win. Played a few more spins then left. Balance dropped. They claimed i never won the 1600 and it was 195. The differences aren't even close Abrupt chat and emails followed. Opened a dispute using 3rd party they ignored it. Seem to operate with total impunity and then after seeing where they are based i understood why Contacted IBAS and GC who both didn't even bother to reply. What a total crock
Craig Bannister
18 January 2021
Comment from uk.trustpilot.com
Signed up to these guys to try something different, I always end up regretting going to the lesser known Gambling Sites though! The Withdrawal process is just a joke (as well as the site being poor in General.) As soon as I got my money back I cut and run and closed my account down. I made 3 Withdrawals and after 3 days hadn't received anything so I contacted them to ask when to expect it - they then demanded I sent them several forms of ID before they would even contemplate agreeing to pay out, at no point during sign up did they say this was mandatory information. Only that they may potential ask you via email if they needed it (which they never did.) They should be made to request and approve this information from you before a single penny is allowed to be deposited, asking for this information at the Withdrawal stage and refusing to pay out unless its provided just makes me feel uneasy and wary. Especially as they only informed me they wanted this information after I chased, surely as soon as I pressed withdraw they should send you several emails to confirm they need ID Proof before they pay out - I would have sent this immediately If I'd have known so it didn't delay my payment. I eventually got the exact information they needed after several attempts of it not being good enough for them and they paid out instantly to be fair to them.. that's the only reason for 2 stars rather than 1.. the experience with them just doesn't sit right with me. Seems very amateurish and not very safe. I will stick to the more well established sites in future.
Felix
18 January 2021
Comment from uk.trustpilot.com
Awful website, classic con-merchant gambling site. Surprised they're still going. Odds are poor, no offers, withdrawal is a nightmare. Had to re-verify even though I've had the account for years, and they didn't notify me that they were keeping hold of my money.
Mandy R
15 January 2021
Comment from uk.trustpilot.com
I play on Leo Vegas and won substantial amount of money paid within hrs. On Tony’s bet it very hard to get a win never mind a withdrawal
Customer
11 January 2021
Comment from uk.trustpilot.com
Absolutely shocking customer service. Wanted some very personal data from me. Took 20 pound deposit from me and then wanted screenshot of my PayPal account before they would top up my account. I have now started a dispute with PayPal. Avoid these at all cost.
Glen
10 January 2021
Comment from uk.trustpilot.com
The worst casino I have ever known Any positive review is fake be aware. They are completely corrupt, refuse to process withdrawals, have had to take it to IBAS and take legal action. They are a disgrace and customer service is woeful. AVOID. This isn’t even a debate over a bet this is legitimate winnings I just want to take out the casino and they just won’t process it. Most casinos take two hours to pay through PayPal this casino use every excuse I have known and give zero response. Disgusting and I won’t rest until it’s closer down permanently
Paul Dawson
09 January 2021
Comment from uk.trustpilot.com
I had my biggest win on the slots £5k Chaos Crew (recommend by the way) after several years of playing and was buzzing my tits off until it was time to try and get my money out. Read all these reviews and thought I was never gonna see my winnings. A few standard hoops the jump through, such as verifying docs and waiting 72 hours for each withdrawal £2500 max but I have my money after 5days. Might change my card details now as can never be to sure (see Gucci post on here) and they have my details but my experience has been good. I guess only people with bad experience write reviews on these sites so thought id balance it out for those out there panicking like I was 5days ago. For reference my bets were real cash.. no bonuses or waggering crap (stay clear of all that crap with all casino sites..waste of your time). Good luck ladies and gents.
Benson
09 January 2021
Comment from uk.trustpilot.com
It took more than the normal protocol for me to get my money withdrawn from them. First they kept using delay tactics with me in ensuring my money is not given to me by requesting all sort of documents. Later, they requested an exorbitant withdrawal fee which I paid reluctantly. It was when they requested for a document which I had provided earlier, I figured something might be wrong. I reported my situation to Mrs Joanne a renowned recovery specialist Joannedawn56 via email and I got my money back after a long charge-back process.
Mega
08 January 2021
Comment from uk.trustpilot.com
After reading these reviews I was very nervous on getting my winnings there was a delay in payments should of been 48hrs but took a day longer on one payment and 2 days longer on another but they paid the 4.5k without any problems had to send documents but all was sorted within 3o mins , I have had loads of free bets issued , don’t panic people you do get your money maybe delayed due to staffing due to covid but now I have received my Money I am confident to play with this site . Deposited 2k and withdrew 4.5k thanks mega
Henry 'Heng' Guest
07 January 2021
Comment from uk.trustpilot.com
absolute joke a bookmaker. stay well clear and further!! after jumping thru loops now sending off just about every document you can imagine I finally got verified.. but tonybets crap doesn't stop there! after been verified and told my money would be processed back to my PayPal, which should be immediate 3 days down the line and my payment hasn't been processed. live chat is a complete was of time too. there advisors must just put up with people complaing all day everyday. they will just tell you your funds will be withdrawn soon were sorry for the unexpected delay it happens in very rare cases. well just take a look at the reviews here. Your not a very rare case waiting for your money as it seems they do it to absolutely everyone. im now owed £2400 after depositing over £3000, there fast enough to take your money but wow the second you want paying your own money you have no chance. TOTAL SCUM of a bookmaker I suggest everyone within there right mind stays well clear!!!
Paul Harris
07 January 2021
Comment from uk.trustpilot.com
Took PayPal monies, have not refunded or added to account as were from a PayPal account in my wife's name but with my details and using my bank account. They requested personal ID, copies of bank cards both sides, ie the perfect combination of documents for fraud and as they are based in Estonia I refused. Asked for money back and to close account. They have closed account but not returned money and won't for 30 days after which the PayPal case will be closed. The customer service responses via PayPal are verging on rude - avoid at your own peril - why would any company want to see both sides of your bank card, and your PayPal wallet and a passport or driving license and what is there issue with returning the money other than to be bloody minded. Not recommended.
RAY
06 January 2021
Comment from uk.trustpilot.com
£1.50 to make a withdrawal. I'll never use them again. The absolute nerve of them. When I questioned how they had the cheek to take this liberty they were rude. Cheerio Tonybet never again
Jay Tidy
06 January 2021
Comment from uk.trustpilot.com
do not use at all costs they was happy to keep taking my money and then when i wanted to withdraw £5.5k made it near on impossible with every excuse under the sun, customer service poor, i called their regulator ibas who told me to tell them it was their last chance to pay, they ended up paying out with every document possible, worse site ive ever used
Benjamin Heaslip
06 May 2021
Comment from uk.trustpilot.com
I am pretty sure they are giving mobile numbers over to criminal organisations. I never used to get text msgs claiming to be from my bank in till I signed up with this bunch. If u have had the same issue put it in the review 💩💩💩
I am pretty sure they are giving mobile numbers over to criminal organisations. I never used to get text msgs claiming to be from my bank in till I signed up with this bunch. If u have had the same issue put it in the review 💩💩💩