ToteSport PLAYER REVIEWS(354)
King Lewi
26 October 2021
Comment from uk.trustpilot.com
So this is probably my 3rd or 4th moan about this terrible Casino! I complained in about may/June about playing Gonzo megaways and being £1200 down with no bonuses or features! To finally get one and receive £80 from it. Got the usual generic message about the RTP and what not! Anyway we are now nearly in November and haven’t had another bonus since on that slot or taken any money back from these lot. I have a limit of £50 a week and only play this one game! These lot are scammers! Don’t be like me and keep getting robbed! Go else where! these guys are legal criminals!!
Paws
26 October 2021
Comment from uk.trustpilot.com
I had took a break since February. Logged back in today .. no issue .. deposited .. no issue. Went to play and it’s saying it looks like I’m logged out so can’t play. Chat was answering for a few mins then kept logging out. Says there is 1 person ahead of me the last hour.
brian
26 October 2021
Comment from uk.trustpilot.com
Excellent service with quirky offers which always make me laugh. Great odds and very well laid out website, will be using instead of William Hill.
Col Stones
26 October 2021
Comment from uk.trustpilot.com
Good odds. Easy to use site.Could have more promotions.Reward points could be more generous.
Mark Lowden
26 October 2021
Comment from uk.trustpilot.com
Shocking withdrawal process I won€200 they told me they have to do a bank transfer as was not going through the other way so this is now the 10th working day and still not received I payment .all I am getting from customer service is that they have forward this to the relevant team for the 4th Time I might add . Please avoid
Liam
26 October 2021
Comment from uk.trustpilot.com
AVOID! I've been betting with these a week, had a few winners, made a few withdrawals, account gets locked and asked to verify. I send my documents in as asked. All this time though my account is locked so I can't use it, over a day later nothing still. Asked to withdraw my funds as I had done nothing wrong, ghat request got ignored. I have money in my account but can't access it. I have some shocking reviews, the fact you have to buy or earn best price on horses is a joke. It was ok ish untill I started .among withdrawals, oh and I was told its with the safer gambling team aswell so if you like a bet on your day off do use these because if you place more than 1 bet it's makes you look like your not in control and they review your account to make sure you can afford it. I will be withdrawing funds and closing account as soon as I have access again, when ever that will be.
Sarah Guy
26 October 2021
Comment from uk.trustpilot.com
It’s absolutely awful and I amAnnoyed they swallow money without even a bonus you can’t even get on anything on 20p spins let alone £4-10 it’s a joke Verification takes 8 weeks Need shutting down
L C
25 October 2021
Comment from uk.trustpilot.com
A lot of these reviews seem a little unfair, i think most bookmakers will receive a negative review on trustpilot for one reason or another from punters who are losing obscene amounts of money from their own accord.I can only speak from personal experience, i have been using boylesports for about 2 months now after a friend told me about it and i have been pleasantly surprised... won a few hundred pounds from different football bets and i have always received my money within 2 hours and always seem to be receiving free bets, no complaints from me.
Anoisemaker
25 October 2021
Comment from uk.trustpilot.com
They say " deposit £10 and get £30 in free bets " . they lie . No free bet . waited for an hour on a chat forum to be told ," sorry. nothing we can do.
stewart martin
25 October 2021
Comment from uk.trustpilot.com
£750 in £50 instalments, highest it let me get to was £80. Tightest online casino I have ever used. They will try to tell you they are random, COMPUTERS CAN'T BE RANDOM. These games are designed to take your money. Leave well enough alone. I ended up self-excluding. Total rip off.
Tyler
25 October 2021
Comment from uk.trustpilot.com
Used the app for a short while then changed over to sky bet mainly for the reason of fed up of waiting 2-3 days for withdrawals to go into my bank. Come back to place bets this weekend put money in my account and on my bets then was restricted from using my money in account and accessing my bets and now have trapped money in my account that I can’t access because it says I need 3 forms of id to verify my account which has already been done. Don’t use this app much better off using mainstream betting apps.
Jay Davies
25 October 2021
Comment from uk.trustpilot.com
As most of the other reviews here have stated, Leovegas are quite happy to take your money but the second you try to take any back they hit you with a million different requests for verification and reject everything you send.Sent an image of my card with all details needed, they rejected it because all 4 corners could not be seen… they could.Resubmitted the same image and the next time it was because my name wasn’t on the document… it was.A different customer service agent replies to every message you send, and they either don’t read what you send or reply with contradictory information in comparison to a previous reply.Couldn’t have provided more evidence to prove who I was but it didn’t matter, after 3 weeks of arguing I played through my balance and closed my account - which means they won but I was sick of fighting it.My advice is just don’t join in the first place.
Lewis phillips
25 October 2021
Comment from uk.trustpilot.com
Bonuses are goodPayment to bank is quick ish (few days could be speeded up)Odds can be better, the gap between for and against is to large. Eg 1/200 and 22/1 in the cricket is awful.That’s about itRegardsLewis
Andrew Jackson
25 October 2021
Comment from uk.trustpilot.com
Excellent service, good website
Richard Alec Gillett
25 October 2021
Comment from uk.trustpilot.com
The website is well designed and easy to navigate. Some of the offers can be a little too complicated. But overall a good company with some decent odds.
Ben Henry
25 October 2021
Comment from uk.trustpilot.com
When I first used this site I found it satisfactory but obviously far below the main sites like bet365. What I liked about it was it has a decent loyalty scheme where you earn points on every bet and these aquire over a short period of time to a decent free bet. However, this site dramatically changed when I started to do well and have a bit of luck. I managed to build my balance up to over 2500 with some very lucky football bets and after a lucky weekend I went to put on a Monday night accum only to find my max bet allowed was 1p, yes 1p. When I contacted them initially they said it was their traders and nothing to do with customer services and then after some gentle pushing they quoted some small print about basically they can do what they want. I asked for one reason why they were doing this and their response was that they were unlikely to revert any changes made. Bunch of amateurs and it was clear by my betting pattern that I simply got lucky and if they had have done the right thing they would been on the right side of me in a short space of time, STAY AWAY.
Taner and karolina
25 October 2021
Comment from uk.trustpilot.com
False advertisement. If I could leave a photo here I would. Signed up lost my bet and got no free bet as stated I would on sign up. Sad site Sad treatment. Sites like this are obviously on there way out. Not worth the headache and unusual odds on games somethings not right here. In my opinion.
Marcin Polar
25 October 2021
Comment from uk.trustpilot.com
I will just basically say what everyone else did.Scamm and rigged games.6 different games deposit to play each not even a one bonus all games catching errors just to interfere with you getting bonus.They scumbags should be prosecuted.They deserve proper fee from gambling commission like some other sites.Hopefully soon it's going to happen.Karma is always coming back and I'm sure those shameless thieves will pay.Highly recommend to avoid those thieves.Shamless without any qualities or dignity.
customer
25 October 2021
Comment from uk.trustpilot.com
Innovative and irreverent with great odds.
Ken Talbot
25 October 2021
Comment from uk.trustpilot.com
On par with virgin . Basically robbing bast...s there online help is a joke all they do is refer to the gaming platform and how fair it is ... 60.00 deposited to gain a bonus which paid 40p ... mmm yes that's fair .. all there games are run through the Gibraltar platform ... the worst of the lot by far ... they will Rob you dry .. disgusting site . Stay away . Stay clear
Craig
25 October 2021
Comment from uk.trustpilot.com
Excellent company great odds and good offers
Anthony
25 October 2021
Comment from uk.trustpilot.com
Nice straight forward lay out and works at a decent speed. Some decent offers too
Mr Williams
25 October 2021
Comment from uk.trustpilot.com
Again.... Just reading these reviews it makes my stomach curl..ive had an account for over a year, provided id to depsoit! not used it in a while, had a little bonus.. Managed to turn it into a substantial amount.. No surprise I withdraw then my account is restricted and I cant log in, ive sent all the documents they asked for... Id, utility bills, photo holding id, 2 phone verifications.. A week on since withdrawing and im still none of the wiser and just keep getting fobbed off! 24/48 hours it will be sorted I keep getting told.. Documents have all been approved... its a joke! so frustrating!! Dont answer emails back... username taz140688
David
25 October 2021
Comment from uk.trustpilot.com
I think it’s a decent site but needs a good app
paul
24 October 2021
Comment from uk.trustpilot.com
stay away from online poker its very much rigged they always favour chip leaders and when you think you have the best hand oh no clowns going all in with 9 2 and winning its a joke so is it cheating or are these botts???????the bad beats ive had this is enough to throw yourlaptop through the window people with multipul accounts trying to ghost you i have reported several of these but they just ignore you.
Paul
24 October 2021
Comment from uk.trustpilot.com
Tried to close my account online on numerous occasions, it would not let you perform this procedure. If you can only close your account from 9.00am to 4,00 pm how is that safegarding people who want to stop? This company should be investigated by the gambling commison as they are not adhering to the rules and regulations. Please dont give me the indignity of providing the usual company response. Please Please don't waste your money on this site.
V L
24 October 2021
Comment from uk.trustpilot.com
Total scam. They change your bets. They cancel accebted bets.
Mark
24 October 2021
Comment from uk.trustpilot.com
Grovesnor app is the worst one I have ever used. Keeps losing connection all the time..spent over an hour trying to get to the poker game..ended up having to waste £10 at casino as could not connect to play a poker game at all...poker does not work on PC as it is and doesn't work at all properly on app either ..they are aware of the problem judging by other people's feedback and disappointed that I have wasted so much of my time on this ..shame on you Grovesnor
marek
24 October 2021
Comment from uk.trustpilot.com
First Grosvenor Casino don't even try to answer as always with your automated message this casino is a scam they are stealing money from people accounts the games including poker is rigged beyond understanding i dont understand how this fraudulent company is still on the market... STAY AWAY FROM THIS LIZZARDS
Paul Randall
23 October 2021
Comment from uk.trustpilot.com
All you hear about is be gamble aware i tried to contact Ladbrokes support via chat because my spending was getting out of control i asked the support guy in my own words please shut my account permanently not to reopen that wasn't actioned i was then offered a £5 free bet i said no he then said £10 i said no please close and then was told before i action this i will speak to my manager he then said £50 free bet . if you asked a drug addict if he wanted drugs maybe once or twice they might say no but 3 times im absolutely disgusted as the very next day i spent close to £2000 in deposits and that should never have happened if my my request was taken care of . i get that companies don't like losing your business and want to keep you like cable tv sky virgin media or whoever but people don't commit suicide over losing a tv package they do over gambling.
Alan
23 October 2021
Comment from uk.trustpilot.com
Disgrace off a company used them for many years used to have good banter with customer service guys about Dundalk football team. They then moved customer service to Manila an the customer service went down hill although the agents were always very very nice to speak too they didn’t have knowledge in regards to sports betting they then closed my account customer service manager is married to John boyles daughter
Michael Simmonds
23 October 2021
Comment from uk.trustpilot.com
Like others here on Trustpilot, had an account for around 8 months but as soon as you start winning they don't want to know you any more. Was restricted to a maximum liability of £1! so requested a withdrawal of my total balance which is when the fun starts! Was asked for proof of ID so sent them everything, even things they didn't request, however that still wasn't good enough. I was told a scan of my passport was blurry and unacceptable, despite having sent the same scan to various other bookmakers over the past few years who had no problems with it. Two weeks after withdrawal request still waiting for a not inconsiderable £3,800 and haven't replied to emails I sent them. Use this company at your peril!
Dj Stuttz Javen Richards
23 October 2021
Comment from uk.trustpilot.com
Awful compony awful costumer service skills they don't care about the costumers and the money we spend on them they take ur money no matter how much u want to deposit and as soon as you win they block ur account for weeks on end and what ever you win with them you will not get for almost a month never play with these
Philip Bruce
22 October 2021
Comment from uk.trustpilot.com
Without a doubt the worst tin pot excuse for a bookmakers I have ever seen, quite happy to take your money but when it comes to withdrawing it’s a completely different story, this isn’t to do with bonus’s this is a normal deposit then a win and they are making it impossible to withdraw. They’ve asked for so much documentation to withdraw a small amount of money (£200) and now that they’ve received that they’ve got another excuse not to pay me out because I can’t provide them with a picture of the debit card I used 6 months ago because silly me I lost it and forgot to take a picture of it. I doubt I will receive my money they obviously do this in the hope people give up which I’m sure I will but please please don’t use this company stick to the well known reputable sites. These are scammers and everything should be done to have their licence removed!
PM
22 October 2021
Comment from uk.trustpilot.com
Verification process is a nightmare. I was allowed to deposit heavily with no questions asked, then when you withdraw you have document requests coming out of your ears. Payslips aren’t enough to prove a source of funds apparently, and neither is a bank statement showing money in. You have to provide a full bank statement showing everything else that you spend your money on, and it’s simply an invasion of privacy. If the amount of money I spend on my Chinese at the weekend determines whether or not I can use the site and withdraw money, you should be asking for it before I’ve deposited thousands with you, it’s that simple. Avoid.
David Hunsinger
22 October 2021
Comment from uk.trustpilot.com
I have spent 10s of thousands of dollars on this site. I am disgusted with unibet I deposit a few hundred gone in seconds deposit thousands gone in minutes
bobski
21 October 2021
Comment from uk.trustpilot.com
Betsafe sent me an email about a 25 dollar casino bonus. In the terms and conditions of the bonus it said that at a 1x wagering requirement was needed and that all casino games would contribute to the wagering requirements. After playing some casino slots that would have meet the requirements of the terms and conditions I noticed that only the live casino was going towards the bonus. I messaged them on live chat and then through emails. They said there was a mistake and that it was a 35x wagering requirement and only on live casino but that they would honor the mistake and gave me the 25 dollar bonus that I would have unlocked and kept the one that I had currently going. All email responses were prompt and helpful not sure why people have given so many bad reviews. Overall they handle the situation very well amd I was very pleased
Nathan Eivers
21 October 2021
Comment from uk.trustpilot.com
DON’T DO IT. I had 2,000$ available to withdraw and they took everything. I didn’t see a cent
Graham Allen
21 October 2021
Comment from uk.trustpilot.com
I wouldn't use this company to bet with. There are many other services that do the same thing but much better. You will be better off using William Hill, Sky Bet or Paddy Power to name a few. If you win money with Mansion Bet they then restrict your account so you cant win any great amount again. They will then try to push you into using the casino instead, claiming there is no restriction in this section. They will deny this in a statement underneath, but I assure you this is the case.This company seems to be crooked all the way through, employing underhand tactics that are both not fair and also not safe to the vulnerable, especially when 'safer gambling' is supposedly of paramount importance. ( cue the crap underneath about how they protect their customers and have strategies in place).Please use a different betting service.
Ben Q
21 October 2021
Comment from uk.trustpilot.com
Constant disconnection issues with this site and my internet has no problem with anything else. They charge a fee to deposit. top 10 casino sites in UK have this with high rating reviews which have to be fake after seeing so many bad reviews.
Jos
21 October 2021
Comment from uk.trustpilot.com
At the moment you ask a withdrawal they come with stupid requirements and makes it very difficult for you to get your money back. That was a very BAD experience and I will NEVER play at Mr.Green again!
Barry Costello
20 October 2021
Comment from uk.trustpilot.com
This is the worst betting platform I have ever been on. I made a deposit of €20 and received a bonus of €20. I wagered my deposit and my bonus and won €27.62 yet can't withdraw until I wager €160 ?♂️?♂️. Absolutely ridiculous ?????
Shea Greyeyes
20 October 2021
Comment from uk.trustpilot.com
I am not a paid writer. I am just a regular Canadian citizen living in BC. for all you people saying that betsafe is a scam site; I have to say that you’re wrong. If all your credentials are not in line you will most likely not receive a successful withdrawal. Please note; to ensure your payouts are granted; make sure all of your credentials are in line; your address and so on; according to what you have provided in your casino account. Make sure the address on your account is the same address that you provided your bank. If you are using a fake name or have a duplicate account the chances of a successful withdrawal are next to none. I received my withdrawal within three business days the first time I made a withdrawal request. Every withdrawal after that has been paid to me the next day to my bank account Via the way I deposited interact E transfer. online option. Please note weekends are not business days. Monday! ??I set up auto deposit and there’s no questions asked. I get my withdrawal every time the next day and have never been asked for any ID or bank statements or anything of the sort. I am a renter so I cannot provide utility statements and such as my landlord pays those; so I understand how frustrating it can be trying to get a successful withdrawal. Unfortunately for a lot of casino sites this is just their policies. you should always read the terms and conditions of every casino thoroughly before creating an account; to ensure that you will be satisfied with your experience there. It was my first time playing with betsafe and now I will never use another casino site other than betsafe. This is the only casino that has ever paid out my withdrawal without asking me for a bunch of verification crap. I received my withdrawal’s via the way I deposited-online interact E transfers. I am quite impressed with betsafe and I can assure you that it is 100% safe and reliable. I guess you’ll never really know until you try it for yourselves. This new and improved updated version of betsafe is definitely my favourite online casino. I will never use another casinosite again. I used to play and make deposits on various other online casino sites but could never withdraw my winnings because of all the crap verification they asked for. I am a renter so I can never provide utility statements as I explained above. Plus I am not Too keen on giving out personal information as I’m sure you are not either. However; I am willing to make online deposits; as my bank accounts are generally pretty safe nowadays. I win quite frequently and I’m able to cash out with no questions asked every time. This is my review like it or not. It’s the truth according to my experience at betsafe. I 100% guarantee you will not regret playing at betsafe. Go ahead and test this theory and feel safe making a successful deposit and withdrawal immediately after you win to prove that I am right. If I am, please come back to this review site and leave a comment as I want to let everyone know about this awesome casino. As I was saying after you win some thing go straight to the withdrawal section make your withdrawal; wait for your confirmation of approved withdrawal; and take a screenshot of the date and time of your requested withdrawal along with the email that you will receive and SMS message to your phone; and have an awesome experience at BetSafe. PS take time to read all of the terms and conditions if you selected a bonus on your first deposit. I recommend that you wait to take bonuses as you will need to Playthru your bonus requirements before making a successful withdrawal. I recommend taking bonuses after you try to play with just your own cash. Immediately after winning some cash; go to withdrawal option in the bank section of your casino account to prove that I am right about the withdrawal option. Otherwise you will have to play through your bonus requirements if you took a bonus on your first deposit. If you took a bonus and did not play through your bonus requirements you will have issues with your withdrawal. So instead of assuming that this site is a scam site do not take a bonus right away. After enjoying your first withdrawal feel free to take any bonus you wish as they are great bonuses and be sure to play through your bonus requirements. I recommend taking them later on however. Your choice either way. Anyways I hope you enjoy your winnings. PS not a freaking scam !!! Don’t trust me??? That’s your own problem. You can go and have fun getting scammed on other sites, but not this one. betsafe is 100% reliable. Anyway if you found this to be helpful to you please drop me a positive comment. PS if you have nothing nice to say please kindly refrain from commenting on my post Thks. Happy winning everybody. Wishing you the best of luck. Peace friends ✌️? your friendly neighbourhood betsafe comrade S.G. Over and out.
daniel
20 October 2021
Comment from uk.trustpilot.com
Disgusting website I deposit £200 and in the space of 10 mins it was gone I’m talking I was doing 50p bets the games are rigged and the only ones that seem to win are the streamers promoting there website stay far far away from these robbing scammers ?????
Kelly Louise
19 October 2021
Comment from uk.trustpilot.com
Seems this site is really going down hill, used to get a £20 cash bonus every 2/3 months. Last one was in June, not had anything since but they are enjoying money I deposit every single month and expect some sort of loyalty and was happy with getting the £20 casino bonus every 2/3 months but nothing now for over 4 months, if nothing changes won't be continuing to use this site, as I have found better
Mr Alin Barbut
19 October 2021
Comment from uk.trustpilot.com
Rigged games! Stay away.Deposit 125 + 125 bonus. Played live casino and went up to 350. THAN went to a game i know well: bigger bass bonanza. Down to 100 in 3 hours of play. Stakes mainly 0.12/0.24/0.36 followed by max 20 spins at 0.60/0.72. Than back to low stake. It swallowed 250 in 3 hours and gave me 1 scatter special only of 84x.Headed to live casino and lost the remaining founds.Rigged platform! Stay away.
anton
19 October 2021
Comment from uk.trustpilot.com
the only good thing about ladbrokes is dont bet with them diabolicle odds, terrible troublesome staff avoid at all costs
Ginger
19 October 2021
Comment from uk.trustpilot.com
Mansion Bet don't deserve your business. After waiting 2 weeks for a withdrawal to be made, I was asked for bank statement, passport, driver's license, gas bill - i.e. ALL of these - and was later told that despite thereafter having a verified account that I was not entitled to any bonuses or promotions, with no recourse to reverse that discriminatory decision. One withdrawal and Mansion Bet goes into meltdown and denies you what they advertise to new customers. Awful company, terrible flaky website with an unreliable and irritating Live Chat function & unhelpful Customer Service jobsworths. They deserve to go bust. Loads of other decent sites, so don't waste your time with Mansion Bet,who only honour their promotions when you're constantly losing money. One withdrawal, and you're in their bad books.Put them in yours first before wasting your time with them.
Bahaa Nasrallah
18 October 2021
Comment from uk.trustpilot.com
For no good reason and without any explanation my stake limit was put down to zero. So I couldn't place any more bets. Like any other bookmakers once the user wins once or twice they don't like it and do anything to exclude him,
rajender
27 October 2021
Comment from uk.trustpilot.com
It is really good, as I am using it from more then one years now, but the only thing which I am facing now days that whenever I am trying to deposit they keep my miney on hold for long tym as in for more then 10 days this is not acceptable, it is my money, yeah but all the other things are good, yes sometime they change bet as well but now onwards I have start taking screenshots, the only concern is deposit money sometime get stuck which they use to credit back after a long time, so mine is still stuck and waiting to be get credited in my account. When I asked for compensation they denied and now these days chat support is pathetic
It is really good, as I am using it from more then one years now, but the only thing which I am facing now days that whenever I am trying to deposit they keep my miney on hold for long tym as in for more then 10 days this is not acceptable, it is my money, yeah but all the other things are good, yes sometime they change bet as well but now onwards I have start taking screenshots, the only concern is deposit money sometime get stuck which they use to credit back after a long time, so mine is still stuck and waiting to be get credited in my account. When I asked for compensation they denied and now these days chat support is pathetic