ToteSport PLAYER REVIEWS(354)
Graham
14 October 2021
Comment from uk.trustpilot.com
They make it very difficult to withdraw your money. Happy to take it but when you try to withdraw it asks for id and they are in no rush
Steve Greene
13 October 2021
Comment from uk.trustpilot.com
Unfortunately my recent experience of the Tote is similar to many people below - opened an account made a small deposit won a reasonable sum on the placepot then decided to use a a little profit on the gaming tables 20 minutes later account suspended - no explanation - then an email from safer gambling team stating that I will have to produce all manner of documentation, pay slips, bank statements etc etc - I am in profit! The Tote are completely incompetent and their staff just read from a script - agree with earlier comment they used to be known as the Nanny Goat now just the Nanny State. They will just hide behind the safer gambling legislation but that is nonsense they should not be asking for so much personal information - I have told them they are risking contravention of the GDPR but they don't seem to care.
Ant
09 October 2021
Comment from uk.trustpilot.com
"Nanny" was only meant to be rhyming slang, but the Tote has really taken its nickname to heart. Refused to lift £500 a month deposit limit, despite me giving them 3 months' bank statements showing £15,000 in my current account, my passport and driving license, and answering all their nosy questions. Complete waste of time. I only wanted to use Tote to get 10% higher returns on pool bets, but I shouldn't have bothered. The website is so slow and clunky, I struggled to get bets on in time even when they did allow me to deposit. Had to close my account and request a refund of my credit. Will stick to Betfair in future. They take all Tote bets, the website is well-designed and quick and easy to use - and I am treated like an adult.
Shaun
02 October 2021
Comment from uk.trustpilot.com
Terrible bookmaker don t bother if you don't have to put forecast on 1 non runner other won declared bet void put another bet on one non runner said your other horse lost you lose absolute rip off worst odds worst pay out don t bother
Paul Badham
22 July 2021
Comment from uk.trustpilot.com
Worcester live place pot dividends are showing wrong only 2 qualifiers leg 4 after a non runner..Gloria na....subsequent live pool totals are way out as you have added the 3rd in race 4.
Ron Francis
13 May 2021
Comment from uk.trustpilot.com
Utterly useless site! No excuse for their awful web design, given how much better other bookmakers' sites can make the betting experience.
william macvicar
07 May 2021
Comment from uk.trustpilot.com
Worst website ever !!! Deposit limit facility is a farce.
Gambler
03 May 2021
Comment from uk.trustpilot.com
£350 in .... not one bonus in sight .... £2 spins honestly don't even bother with the site, minimal return and there are better sites out there trust me
Burak Ünal
07 April 2021
Comment from uk.trustpilot.com
Hi All, Actually i was scared to deposit after i read all this negative reviews but i even made a withdrawal request just 5 min. sfter i deposited,just because there was no tennis sportsbook.They provided really good customer chat service amd i received the money into my account just in 2 days.
Peter R
02 April 2021
Comment from uk.trustpilot.com
cant play games between 12 and 8 am damn snowflakes worse than that you have to send in proof of income and i havent even bet £500 with them yet
Will Thomas Jones
10 March 2021
Comment from uk.trustpilot.com
I can no longer bet on a horse to place at tote odds. They have become increasingly ridiculous. A 4/1 winner pays £1-10p the place,that's the same odds for a 1/3 favourite placing. Hardly anything pays the equivalent to 1/4 or 1/5 the odds,something needs to be done about it.
Mark Woollard
01 March 2021
Comment from uk.trustpilot.com
Avoid at all costs. Firstly, it's simply an awful site for betting. Definitely have a look around the website well before signing up. This alone will put you off, unfortunately I didn't do this, leading to my next point. I deposited a large sum of money. I then looked to place a bet, not realising how bad the site was. I thought nothing of it and withdrew my funds. Tote confirmed the withdrawal was being processed. 3 days later... no money had arrived. I went to log in to my account and I was blocked out, with no email being received as to why. I went of live chat, and of course they decided to ask to verify me (they always do this at the point of withdrawal rather than depositing, they don't mind your money going into their pockets but as soon as you want it back in yours, they delay to process to verify). I verified, making it clear i wish not to gamble with them anymore anyway. I got accepted. Another 4 days on, still no money. They are now saying they want to KYC me... stands for know your client, baring in mind I do not want to be their client. They have continued to hold onto my money despite my anger at wanting this back. I am not giving them the KYC info as it's pointless as I am leaving. A smart-egg called Emily quoted about 15 terms to me, none of which bared any relevance to me. I am left uncertain as to whether I will receive my money. Absolute robbery, 100% avoid using this company.
Dan Hitchcock
25 February 2021
Comment from uk.trustpilot.com
Tote is doing what Tote has always done so you can't grumble about 'best odds guaranteed' or taking an early price. Tote will never be beaten on SP which is fair enough. What gripes me a bit is the place returns - you could have a winner at 10/1 which would pay minimum £11 to the £1 stake but the place part might only pay £1.30 to a £1 stake. Tends to be always a lot less than SP place odds.
Mikey B
01 January 2021
Comment from uk.trustpilot.com
Another typical scamming site, how do these sites continue to operate, it’s unbelievable. Avoid this site the RTP is beyond a joke, they take forever to process anything including your I.D verification. Avoid, you were warned!
Christy Littler
16 December 2020
Comment from uk.trustpilot.com
Recently opened an account with Tote and was very lucky and had a good win. I was worried to get excited in fear it would not be an easy process to withdraw with being so new to the site.. but after quick email correspondence regards ID documents required to withdraw the money was in my account days later. All people I dealt with on the site were very friendly and quick to respond to me. By far the best customer experience - highly reccomend!
J w
09 December 2020
Comment from uk.trustpilot.com
You can’t take a price so you only get what the horse returns no best price guarantee which gives this bookmaker a huge advantage. I started with £20 today and also deposited £20 on another bookmaker and placed the same bets on both sites just to work out if there was a difference on the other site I was able to take a early price on five selections I backed the same five horses on the tote site I got very lucky and got three winners. So I made a profit on Both sites Tote balance after all bets payed out £47.50 Other bookmaker after all bets payed out. £91.75 That’s huge won’t be betting here anymore
J w
04 December 2020
Comment from uk.trustpilot.com
Really poor site really poor prices you can’t bet on sp or take prices and . The tote means a betting pool so if a horse isn’t fancied in the market the price should return bigger than the sp but the tote price always settles as the same as sp never more which makes me wonder these people are con merchants won’t let you take a price but won’t only return SP prices talk about giving the bookie an advantage that’s a huge Advantage. Go bet some where else ie Ladbroke coral William hill much better than these clowns
James doyle
09 November 2020
Comment from uk.trustpilot.com
Been with the tote for years All of a sudden wanting ID i have everything even bank statements same as card ,voters roll,proof of adress ,driving licence I do not have photo id they have closed account and not accepting all other evidence Gambling commission and gov say my ID is enough Shame on you tote
Robert Sillery
06 November 2020
Comment from uk.trustpilot.com
From a dreadful start, where the site wouldn't accept bets and the staff seemed clueless, they appear to have progressed somewhat. A major irritant remains the location pop-up stating that if I am outside the UK, functionality will be blocked. Of course I'm outside the UK. I'm in the Republic of Ireland. Time to get your act together.
Michael Downes
27 October 2020
Comment from uk.trustpilot.com
Sad that Irish tote customers were reduced to this drivel site. Shame on HRI or whoever is responsible. Why?
Vicky Branchflower
09 September 2020
Comment from uk.trustpilot.com
I like tote for couple reasons. Single bet markets only. Tote place pot. Old school betting one thing I don't like is you can't take SP. That's a big no no when comes to online betting. Many horses drift in the bookies favours especially favs at the start.
Charlton fan
08 September 2020
Comment from uk.trustpilot.com
Avoid the roulette Zero just came out four times in a row!! Sure that's impossible
John McCreadie
27 August 2020
Comment from uk.trustpilot.com
Very poor betting options, clunky website and crap prices/returns on big odds places. Stuck in the past.....
Paul Banks
16 June 2020
Comment from uk.trustpilot.com
Poor website and surly customer service
William
05 June 2020
Comment from uk.trustpilot.com
RMS
01 June 2020
Comment from uk.trustpilot.com
Never catch a bonus on this website, RTP zero.
Craig
21 January 2020
Comment from uk.trustpilot.com
Placed a bet and then had to listen to it on radio as no live horse streaming on the site. How can that be in 2020? Asked about free bets and got copy paste email saying no free bets because they make up for it with competitive prices which made me laugh
Nick
04 January 2020
Comment from uk.trustpilot.com
Customer service rude and uninterested when you call. They act like they doing you a favour. All miserable and sour, men are the worst I'd fire the lot of em
Jamie
19 December 2019
Comment from uk.trustpilot.com
Blackjack is a disgrace. Never seen dealer have 20 so many times. Meant to be 99.5% payout. Yeah sure. Dealer has either 20 or Bj every hand the times I had 20. Dealer hit to 21. When you double down on 11 you get a 2. When you hit on 12 you get a 10. Never seen anything so rancid in my life. Disgusting. How can it be allowed
Ryan M
19 December 2019
Comment from uk.trustpilot.com
Can't watch live racing you have to listen to radio as no live feed.. Don't do best odds guarantee either. Both are a no no really . Don't understand why no pics as betfred owns it Football betting is rubbish. You have to go each match in turn rather than a long list. So takes way long when you want to bet over 2.5 goals in more than one game. There is a goals galore long list but they are games nobody would choose as difficult Customer service particularly sound like there doing you a favour on the phone they need to work on that. Email did get back to me within the hour which is why they get 2* and not 1
Sara Sucharska
05 October 2019
Comment from uk.trustpilot.com
Terrible company. They encouraged me to place 'risk free' bets, promising cash back and free bets, and once the bets settled - closed my account. They didn't even bother giving me a reason, other than 'business decision'. VERY RISKY. Avoid.
Desmond Kerr
17 August 2019
Comment from uk.trustpilot.com
Avoid, at all costs. When I made a complaint to them, they actually asked for sensitive medical information etc, with no intention of upholding my complaint. Really poor treatment of my complaint, and no sympathy for my condition. Despite claiming this was standard practice, I then Received a personal apology, as if that makes any difference, and an assurance that they have implemented changes. That doesn’t help me, or my health.
Jake Harris
22 July 2019
This is one bookie that has a website that is pretty easy to navigate through. The in-play betting interface is a pretty simple one that allows for easy usage. They offer a wide range of bonuses and promotions beginning with a welcome bonus of £35 in cash and bets, matched deposit bet of about £25, a cashback of £10 on pool betting and more.
Grant MacDonald
21 July 2019
Comment from uk.trustpilot.com
Opened an account as a new customer hoping to take advantage of the new customer offer. Opened the account, deposited £25 and they promptly locked my account. Had to phone customer service number, they refused to unlock my new account and said they would refund my money. I asked why? And they gave no reason. I could understand if I was a high roller but I'm just a punter who likes a deal
GenT
03 April 2019
OKEY. Not the best bookmaker, but not the worst either!
Trevor Corbett
03 April 2019
Comment from uk.trustpilot.com
I used Totesport occasionally, for Placepot and jackpot punts. No more that £1 or £2 (wow). Tried to sign in today and got message that account closed ring customer services. They won’t give any reason, just refer to T&Cs’. They’re returning my £16.36 balance within 3 days but refusing any more custom. Shabby company to treat “man in the street”, like this. Do you think 🤔 I won jackpot on my last bet and they hope I’ll go away.?
Rory smith
22 March 2019
Comment from uk.trustpilot.com
Don't use. Placed a £15 bet, once the game was over tried to log in and account was closed... for no reason given. Don't risk it.
amit kadam
21 March 2019
Comment from uk.trustpilot.com
Yes..they closed my account today. I got my account opened and verified yesterday I deposited £1000 Placed 2 bets on ice hockey. I won both of my very first bets. Guess what..account closed. I called the customer care , the person by the name jacob answered my phone..i explained him the situation..he puts me on hold.. After 2 mins he says i placed the bet when the game was already finished and result was already known and our website was down so the bet got accepted..i mean how the hell is that even possible...i placed the same bet at same time on bet365 and i got my winnings paid..how unprofessional this company is..they want only loosers...I HAVE COMPLAINED TO GAMBLING COMISSION WITH SCREENSHOTS ATTACHED OF MY BET PLACED AND I AM GONNA PUT REVIEW ON EVERY OTHER BLOGS AND SITES AND WILL MAKE SURE PEOPLE AVOID THIS COMPANY UNTIL THIS ISSUE IS RESOLVED. PLS AVOID THIS COMPANY.. THERE ARE LOT OTHER BOOKIES OUT THERE.
Salomon Kalu
21 March 2019
Good service and quick payouts but the user interface could be improved a little.
Nathan
28 January 2019
Comment from uk.trustpilot.com
Another company that needs to improve the way it treats it's customers. Trying to get the welcome bonus is like trying to get blood out of a stone. You have to wait for it to settle, wait for the sms, wait a further 24 hours. What a shoddy system. Gives off the impression of delay tactics, if you're going to offer something do it efficiently and do it quickly. That being said withdrawals were quick and had no problem with those.
Dan
25 January 2019
Comment from uk.trustpilot.com
Had my account for a few years fully verified. One day out the blue they decided to close my account so I contact customer service to which I received the usual ramble about how they reserve the right blah blah blah but they couldn’t give me a specific reason. Absolute joke considering I’ve got bets still active, avoid at all costs if your wanting a fair bookmakers.
David Green
10 January 2019
Comment from uk.trustpilot.com
Was quite impressed when I first signed up. Deposits were easy and withdrawals were in my bank the next day. Won about £700 over the course of a month then went to log in today and my account was closed. Luckily I had recieved all my withdrawals so I am not worse off but it just seems unprofessional to close your account just because you are winning. My advice is to avoid.
Mr Prospector
24 December 2018
Comment from uk.trustpilot.com
They paid my money out on a winning bet but that's before my account got locked after entering the password wrong once and it got locked little strange had to call them to get it unlocked witch is a time waste I sign up for a free bet never got it I emailed there help support team to ask y twice never got a reply back I would advise people to stay away it's not worth the hassles.
Mike
19 November 2018
Comment from uk.trustpilot.com
Terrible. Closed account and will not advise why - not at liberty to discuss... apparently. Two winning bets cancelled without notification. Rude replies, just awful!
J
24 October 2018
Comment from uk.trustpilot.com
Complete scam, they banned my account after I placed my first bet and it lost. Was never award a free bet which was the sign-up offer. Scam Scam Scam. Stay away!
Adam King
18 October 2018
Comment from uk.trustpilot.com
I signed up with Tote Sport to take advantage of their new customer offer but I would never have bothered if I had known just what a pain it is to try and get it from them. I thoroughly read the terms and conditions and waited 24 hours for the free bet to be credited. The bet never arrived. I contacted their live chat team who assured me that 24 hours hadn't quite passed so to be patient and wait. I then contacted them the next day after still receiving no bet, and they told me that an SMS verification is needed. I'm not sure what this would tell them as it provides no ID, address or payment details, but they assured me that I would receive this SMS by 5pm and once I had replied the bet would be credited. I received the text just before 7pm and replied immediately. Four hours later and the promotion still hasn't been activated. I've just finished the fourth half an hour contact with their live chat team who, after asking how I make a formal complaint, told me: "I do apologise but you cannot complain against our terms for a promotional offer. We are allowed to apply whatever terms we wish as it's our offer." After asking them if she's telling me that I'm not allowed to make a complaint, her response was: "I am advising you that we do not take complaints regarding the terms of our promotional offers. If you was unhappy with them you should not have done the offer." I asked again how to raise a complaint but Samantha refused to provide me with any contact details. I am currently in the process of contacting IBAS and the Advertising Standards Agency. I still haven't received my free bet four days later. Avoid this company at all costs as there are PLENTY of other reputable bookmakers out there who bend over backwards for new customers - with Tote Sport you'll earn a tenner quicker than they'll actually credit it to you.
Stuart
28 May 2018
Comment from uk.trustpilot.com
Shut you down if you win Fred Done always stuck me a reasonable guy, especially with his shop pushes, meeting BOG and bonuses on Lucky's Problem with ToteSport (BetFred) is that if you strike it lucky when you open your account they will restrict you and remove promotions and bog, They only want mug punters.
Daniel
08 April 2018
Comment from uk.trustpilot.com
Deposited and bet £25 to get a £25 free bet, I lost the initial bet and was awarded the free bet, which I was unable to use. I then used their livechat facility to try to address this issue and my account was banned five minutes later. Absolutely terrible!
Adam
13 November 2017
Comment from uk.trustpilot.com
Would recommend anybody to go elsewhere. The only bonus I have ever had was the sign up one. About a year ago. They say there bonuses and promotions available but they only apply to a select few people unlike other betting sites. Also playing there games. They are pretty poor games and also they never pay out just keep losing which I get you can’t win all the time but sometimes enough to have some fun and keep you playing is a good site.
Rami
14 October 2021
Comment from uk.trustpilot.com
Other players, please read this review before you sign in to anywhere else. I have more than 15 years of experience from different gambling sites and i can assure everybody mansionbet has the best odds for sportsbetting. If you find ”good” odd from market leaders, you will get better odd from mansionbet. Also they have huge selection of available markets for every game. My personal favorites are over/under bets and most places they have only 3 or 4 markets available. Mansionbet has many markets for over/under bets. And…. This is just my experince but i dont understand why they have so bad reputation about withdrawals. I have made more than 10 withdrawals and ALL OFF THEM has been processed within 24 hours. If you are looking good site to do sportbets with good odds and high limits, you have found your site. This is my personal favorite and i regret i didnt join here earlier. Outsanding job Mansionbet!!!! Please keep up the high amount of different markets and good odds!
Other players, please read this review before you sign in to anywhere else. I have more than 15 years of experience from different gambling sites and i can assure everybody mansionbet has the best odds for sportsbetting. If you find ”good” odd from market leaders, you will get better odd from mansionbet. Also they have huge selection of available markets for every game. My personal favorites are over/under bets and most places they have only 3 or 4 markets available. Mansionbet has many markets for over/under bets. And…. This is just my experince but i dont understand why they have so bad reputation about withdrawals. I have made more than 10 withdrawals and ALL OFF THEM has been processed within 24 hours. If you are looking good site to do sportbets with good odds and high limits, you have found your site. This is my personal favorite and i regret i didnt join here earlier. Outsanding job Mansionbet!!!! Please keep up the high amount of different markets and good odds!