Unibet PLAYER REVIEWS(1226)
Adrian
03 November 2021
Comment from uk.trustpilot.com
I banked my winnings on a Saturday so I had some stake for the Melbourne cup Tuesday passed no money it's now Wednesday and still no money in my account. I rang up customer service and was told one to five days and that I wasn't forced to make a withdrawal. I won't use bet365 again. For a bookmaker to do this and have me miss racing's biggest day in Australia is pathetic. If U lose and just give them money it's ok but if U want Ur winnings it's crap
Stuart Beales
03 November 2021
Comment from uk.trustpilot.com
These company do not honour their own welcome bonus. Lure you in with offers and do not pay them which constitutes a breach of faith. Customer service agent agreed that she should correct the situation only for her supervisor to refuse. Unpleasant people to deal with generally.There is no shortage of book makers so within a few hours Ive withdrawn my business. Avoid this place or play at your own risk. Terrible place.
Louie
02 November 2021
Comment from uk.trustpilot.com
Not to be trusted. They will do whatever they can to prevent you from withdrawing your money so that they could steal it from you and keep it. Full of excuses and b*llsh*t.
jackpalance1
01 November 2021
Comment from uk.trustpilot.com
Ok for a bet as long as your not a consistent Winner like all bookmakers they’ll soon but the brakes on you !! If you choose to play the games you’ll get cleaned period!!!! There will be no mercy shown -the plus is you will never get restricted because you’ll never win it’s that simple ??
Jamie lee Whitehouse
31 October 2021
Comment from uk.trustpilot.com
Really poor pay outs compared to skybet won’t be using anymore it’s just a rip of but I suspect there are a very very few that get paid out.
Becky
28 October 2021
Comment from uk.trustpilot.com
Horrendous company. Rob, steal and cheat their customers.Stole £200 off me claiming they forgot to turn a market in play and so voided bet. They have no contact telephone number, no email address but only a sh1tty Live Chat service staffed by foreigners who leave you waiting 30 minutes for a reply and don't understand English.Yes the company is that bad!Betfair and Paddy Power are run by the same people so stay clear of Paddy Power aswell.They are forced to advertise heavily on TV and Radio as no one has a good word to say about them, so they are looking to prey on the naive who have no idea how corrupt and unscrupulous they are.Do NOT join Betfair or Paddy Power as they will take your money and try to ruin your life. There is no proper regulation in the industry so they behave how they like, (see Football Index saga where over £100 million was stolen).
alex
27 October 2021
Comment from uk.trustpilot.com
New to this site and wished I had read reviews before hand. If you like a spin on slots then stay away from this money grabbing con merchants after just a few deposits, the spins were so bad I closed my account.
aaron bishop
27 October 2021
Comment from uk.trustpilot.com
What a great start with bonuses, then a week into the site I placed a bet and it deducted the balance said the bet was placed. I come back half hour later thinking I won and bang no trace of the bet and my stake given back. I contacted them and their response was, we are sorry have a good night and your stake was given back to you. Wow so generous and caring. Also Sportnation I hope you respond to this and I’ll throw the transcripts in for you too.
Col Stones
26 October 2021
Comment from uk.trustpilot.com
Good odds. Easy to use site.Could have more promotions.Reward points could be more generous.
Sarah Guy
26 October 2021
Comment from uk.trustpilot.com
It’s absolutely awful and I am Annoyed they swallow money without even a bonus you can’t even get on anything on 20p spins let alone £4-10 it’s a joke Verification takes 8 weeks Need shutting down
Dj Stuttz Javen Richards
23 October 2021
Comment from uk.trustpilot.com
Awful compony awful costumer service skills they don't care about the costumers and the money we spend on them they take ur money no matter how much u want to deposit and as soon as you win they block ur account for weeks on end and what ever you win with them you will not get for almost a month never play with these
PM
22 October 2021
Comment from uk.trustpilot.com
Verification process is a nightmare. I was allowed to deposit heavily with no questions asked, then when you withdraw you have document requests coming out of your ears. Payslips aren’t enough to prove a source of funds apparently, and neither is a bank statement showing money in. You have to provide a full bank statement showing everything else that you spend your money on, and it’s simply an invasion of privacy. If the amount of money I spend on my Chinese at the weekend determines whether or not I can use the site and withdraw money, you should be asking for it before I’ve deposited thousands with you, it’s that simple. Avoid.
David Hunsinger
22 October 2021
Comment from uk.trustpilot.com
I have spent 10s of thousands of dollars on this site. I am disgusted with unibet I deposit a few hundred gone in seconds deposit thousands gone in minutes
daniel
20 October 2021
Comment from uk.trustpilot.com
Disgusting website I deposit £200 and in the space of 10 mins it was gone I’m talking I was doing 50p bets the games are rigged and the only ones that seem to win are the streamers promoting there website stay far far away from these robbing scammers 🤬🤬🤬🤬🤬
Andy
19 October 2021
Comment from uk.trustpilot.com
They take one hour after a sports event to settle a bet. That’s ridiculous.
Alex K
15 October 2021
Comment from uk.trustpilot.com
Absolutely terrible experience. I've played on so many brokers but this is just ridiculous. The win ratio is amazingly low like the lowest I've seen ever anywhere. I would hardy recommend you guys to stay away from this.
Kyle Peters
14 October 2021
Comment from uk.trustpilot.com
Love this webaisr3 hraeta
Can't scam me
14 October 2021
Comment from uk.trustpilot.com
Rigged casino games to the core.The lowest RTP % that you can get.Avoid this Swedish mafia scumbags.Their proceeds that they stole while offering rigged casino games and terrible low sport odds should go to charity.And their CEO get prison for life.No parole
Sarah E
14 October 2021
Comment from uk.trustpilot.com
DON'T TRUST THEM WITH YOUR MONEY. THEY'LL TAKE IT FROM YOU AND STEAL IT. A BUNCH OF THIEVING SCUMS. THEY SHOULD NOT BE ALLOWED TO OPERATE SUCH A SCAMMING COMPANY. SHAME ON GAMBLING COMMISSION FOR ALLOWING THEM.
Davey Jones
14 October 2021
Comment from uk.trustpilot.com
lucky for one star no option for 0! STAY AWAY FROM THIS SITE>IT IS A CON SITE/RTP is rigged YOU WILL NEVER WIN FROM THIS SITE!!!!!
Holly Lewin
13 October 2021
Comment from uk.trustpilot.com
This is really annoying me now lots of live chats and several emails.. and still nothing.all to be told something different everytime..verification is absolutely shocking still waiting 9 days and still nothing..as soon as I won money its like they take it from u and don't want to pay u..they are quick to take your money..shame on u unibet
Daniel
13 October 2021
Comment from uk.trustpilot.com
One of the worst experiences I've had with a company ever. They bring me in with bonuses, let me deposit and cash out a few times, then lock my account and tell me they need documentation galore on me, or I won't be getting my most recent withdrawal. (Even though the previous customer service agent said it wouldn't affect it.) They wasted multiple hours of my time refusing to answer questions or even resolve this issue in anyway. Eventually, they knew they were in the wrong and released my withdrawal, but then banned my account. These guys are genius scam artists. I'd avoid 110%. Unless you have the patience like I did.
jack steele
12 October 2021
Comment from uk.trustpilot.com
DO NOT DEPOSIT ANY MONEY!!!!! I deposited £10, then won £50. As soon as that win went into my account then suddenly my account was disabled or whatever they say!! I’ve spent 3 weeks sending multiple documents just to prove who I am, they didn’t want to prove who I was when they took my money!!!!! They refuse documents for reasons that are absolutely ridiculous!! I sent a bank statement in with dates etc and they told me there was no dat for the transaction hahahahhaha!! The online chats are useless, they just say it’s down to the verification team who must be working 48hr shifts with no sleep if they can’t check a document properly!!!! Just don’t waste your time!!! It becomes such a stressful experience!!
alice french
11 October 2021
Comment from uk.trustpilot.com
They send you nuisance messages, you cannot use your phone to block them for some reason , if you send UNISTOP they will charge you and it does not work! I have reported them to the ICO today. Their site has no contact details surprise surprise, it's seems silly worrying about junk messages but they message constantly and it's annoying:(
rob
10 October 2021
Comment from uk.trustpilot.com
Horrible Experience, Absolute Scam Site. If you win a Bonus feature on a 0.10p - 0.20p option, all winnings seem to be capped at around the £3 average mark. The rtp has been manipulated also, and I don't care what crap they claim. Just go on the Manufactures site for the particular slot and play it in demo mode for the same stake. And check the comparison, its absolutely insane the difference LOL.
Stacey Fewster
10 October 2021
Comment from uk.trustpilot.com
Do not join these morons I got a text from them a couple of days ago telling me we have closed your account and all they could say when I rang them was it was a business decision I mean seriously I wouldn't mind if I'd actually done something wrong but I haven't they don't even explain themselves no way to treat your customers unibet
Eddie Vabole
09 October 2021
Comment from uk.trustpilot.com
Now I am homeless. I lost my family and my friends. Because of this casino. Despite the fact that they robbed thousands of me they just took last 2 k. I will comite suicide now... I have no where to go.
Richard Shepherd
07 October 2021
Comment from uk.trustpilot.com
Do not touch this company with a barge pole. Signed up with a promise of a £30 bonus if I deposited £10. Within minutes of starting playing the game a wining they blocked my account. Stating that their requirements had no been met. Endless emails attempting to claim my money back have met with a brick wall. Have never experienced this from any other gambling site. Stay well clear.
Stacey Fewster
07 October 2021
Comment from uk.trustpilot.com
Do not join up to this poor excuse for a site I received a text message today telling me they have closed my account only telling me it was a business decision no explanation what so ever the only thing I'm thankfully for is i didn't have any cash in my account unlike some other people on here and having read all the reviews today i can not see one good review not one that tells you all you need to know people stay away absolutely disgusting
Unibet support
06 October 2021
Comment from uk.trustpilot.com
Hi Guys who facing problem of withdrawl, deposit and account blocked plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram...please telegram us @unibetsupport
Mohammad Zaheer
06 October 2021
Comment from uk.trustpilot.com
Scam company..Avoid Avoid.. Absolutely shocking customer service and verification process. They insist on postal bank statements and don’t accept online statements. No one receives postal statements these days. The customer service staff is shockingly rude. Never playing with them again. The customer service is actually proud to be rude. Never again.
Nick Gill
04 October 2021
Comment from uk.trustpilot.com
The games are fixed you can’t win at all!! it’s a scam casino site stay away will never ever play here again!!!
Jordan Bates
03 October 2021
Comment from uk.trustpilot.com
Awful company, pure scam artists. Stay away
Brandan Parker
01 October 2021
Comment from uk.trustpilot.com
It took 2 weeks and about 20 phone calls thay put the phone down on me 5 times but I got my monny thay blocked me instantly after the withdrew my monny out to my bank pure joke of a casion say thay blocked me coz I spoke to customer support like crap so wot ya pure team and site is crap avoid avoid avoid pure scam
GavinElouise Upton Pullen Pullen
30 September 2021
Comment from uk.trustpilot.com
Avoid avoid avoid Will take your money then kick you out the account mid game to request documents You cannot access your account until you do They ask for driving license proof of deposit and proof of address Making it as hard as possible to get back into your account Your then have to wait 3/5 day before they activate it again Don’t waste your time
Peter
30 September 2021
Comment from uk.trustpilot.com
Avoid this site - the worst customer service. Go with the classic, bet365 all the way.
Peter Leary
29 September 2021
Comment from uk.trustpilot.com
Good gaming site but games by relax are probably the worst payout games on any game site and some of the most boring
alan poole
28 September 2021
Comment from uk.trustpilot.com
Terrible company don't bet with these they mess customers around and the verification team are a waste of space they can have everything they need for verification yet they keep you waiting for months then tell you that they need more just make excuses because they don't like you winning so what they do is hide and abuse the gambling commission rules please head these words fellow players and go elsewhere for your own sake
markg
28 September 2021
Comment from uk.trustpilot.com
Watch out they are scam artists. The ur sign up promo was £40 if your bet loses + £10 casino bonus. It turned out that using £10 casino bonus cancells £40 bonus which was already placed on a bet that won. I'm out of the pocket. Don't be like me, there are a lot better bookies on the market.
Ryan Wood
23 September 2021
Comment from uk.trustpilot.com
Absolute shambles won money tried to withdraw so they asked for documents which I had sent to them I am now on the 6th day with not one piece of document verified this should not take that long every other site I have been on have verified my documents the same day or the next day
Louise Lou
22 September 2021
Comment from uk.trustpilot.com
worst casino ever dont waste your money on here you wont win.
Mike
22 September 2021
Comment from uk.trustpilot.com
What a scammers casino. You really have to stay far away from this because if you win they won't pay you. They will lead you on the line and eventually close your account. I won here at Bingo but do not want to cash out because I have blocked the online casino. But I can continue to play sports betting and bingo. Now that I've won something they say we don't pay because you blocked the casino part. But they do make me pay money to play bingo and play sports betting. The customer service is horribly bad and pretend they can't do anything about it, only what they say you can also block the bingo and sports betting. And without asking they did. So I can whistle for my money and what I still had in my account I can no longer get. WHAT A SCAMMER, STAY FAR AWAY FROM THIS UNIBET CASINO.
ngtl ngtl
21 September 2021
Comment from uk.trustpilot.com
This room is a total scam. You won't withdraw a penny from them. Do not believe them, do not deposit, avoid!!!
Clad Black
20 September 2021
Comment from uk.trustpilot.com
popping £ Yeahhh welcome! but if you win and request withdrawal money then is trouble ! go away from this shiet company also verifying account already is take 6 days and still waiting this a joke ! SCAM !
Gemma Griffiths
20 September 2021
Comment from uk.trustpilot.com
4 weeks and counting on the verification process. I won a bet and so far I have been trying to verify my account for 4 weeks, many emails have been exchanged and a few calls. I am trying to verify with my bank statement - currently they are disputing that we are using a downloaded statement and but actually we are using on we had posted as requested. I have taken photos with all 4 corners, submitted multiple times and sent a comparison of the downloaded document not a printed one but still they reject the one I have had sent. I cannot even get through on the phone lines today. Total joke... there doesn't seem to be an escalation process and the advisers cannot offer any way forward. You don't even get to speak to the versification team!! You need less proof to buy and sell houses!!
stephen tague
19 September 2021
Comment from uk.trustpilot.com
Please beware of this site they are scamming people. They will freeze your accoubt then ask you to upload documents. Even when you upload all correct documents that have been passed fine on other sites they will decline you then ignore and not refund you. Scam company do not join
Mr King
16 September 2021
Comment from uk.trustpilot.com
I deposited an won 2000 then another 1000 but this was my 3rd withdrawal they have froze my account and not letting me withdraw I would've understood after first withdrawal but payments team was happy with security checks I deposited more after the withdrawals because I had enough but now can't get the withdrawals or my money back
Vytautas Draugas
16 September 2021
Comment from uk.trustpilot.com
Never gave any win always slowly or quickly taking the money out , people be aware real thieves with license, STAY AWAY !!!!
Eddie Vabole
16 September 2021
Comment from uk.trustpilot.com
These will put you in debt. 19k I've lost here in set of few months? Legit? Hahaha you tell me if it is. Scammers.
mary
03 November 2021
Comment from uk.trustpilot.com
I deposit and deposit and play and never win and I bet 50p and get bonus what I get 60p from bonus game..what a crap .never play this site again
I deposit and deposit and play and never win and I bet 50p and get bonus what I get 60p from bonus game..what a crap .never play this site again