Unibet PLAYER REVIEWS(1226)
Billy Thomas
15 January 2021
Comment from uk.trustpilot.com
6 Deposits, over 5 days - playing 5-6 different slots and not a single win. I have never experienced that on any other site in all my years of playing. "We are adjudicated to make sure our games are completely random" - give me a break!
JamesM
14 January 2021
Comment from uk.trustpilot.com
Unibet are consistently breaching their license conditions set by UKGC preventing customers withdrawing funds by only requesting verification at point of withdrawal. This is a breach of license conditions and they can be subject to regulatory action by UKGC as a result. I’ve read many reviews on here and elsewhere where other people have experienced the same. If you are in the UK and Unibet have done this to you please report it to the UKGC, the more people that report this the more likely they will face sanctions and regulatory action. These conditions are set by UKGC to prevent casinos from only requesting verification at point of withdrawal when this should be done before you are even allowed to deposit. Report to UKGC at info @ gamblingcommission.gov.uk Please avoid Unibet and use more reputable sites who abide by their license conditions that are set to protect consumers.
Rachel G
13 January 2021
Comment from uk.trustpilot.com
I won £5,448.92. Tried to withdraw, was asked for ID. I sent all requested ID for verification, now my account has been blocked and I have not received my money. Beware scamners.
Amarildo Qordja
13 January 2021
Comment from uk.trustpilot.com
I opened an account and bet yesterday, i won my bet and they told me i lost. Luckily i have a screen shot of it. Then the blocked my account with no explanation. Stay away if you want your money to be safe, i will contact them 1 more time and i will seek legal advice and act appropriate. Stay away!!!
Lieke Daan
13 January 2021
Comment from uk.trustpilot.com
So I finally got my withdrawal of 450 So sorry to say it’s a good site and my withdrawal took a day which was fabulous . Portia
anastasios m
12 January 2021
Comment from uk.trustpilot.com
This amazing company pays you in less than an hour!! I withdrew half an hour ago and have my money in my account. And this happened the last 3 times! Recommend to everyone
Kr
11 January 2021
Comment from uk.trustpilot.com
Horrible experience, they stole my money and closed my account. Thieves... STAY AWAY
Kristina
10 January 2021
Comment from uk.trustpilot.com
Very bad customer service. My accumulated bonus £90 bonus expired just before I managed to place the bet. By the time I manage to get on Live Chat which took ages, it was less than an hour since the expiration. They blatantly refused to reinstate the loss bonus and on the top of that the consultant was rude and patronising. The main customer team was as unhelpful. There are so many other better Sport Betting sites which are easier to use and the customer service team is helpful. Stay away
Marius Iftimi
10 January 2021
Comment from uk.trustpilot.com
Scam boots... scam site?!!! hand win all time play for 4h got Aa vs 2Q and 2Q win all in situation....with 2Q befor flop scam fk of !!!! KK vs 22 and etc ... is all scam win up til 1000 i played 100 times the same player win hand efter hand No mater the hand What is this crap.and max 3 time the played anonymt moust of the time tou risk 1 to win 1,5 realy???!!..boots they now befor the flop they win What is this before flop all times How to play with this ????!!!!!!!! They are scam... got nr 2 play for h again lost with best hand vs notning jus incredibil How this scam exist
George
09 January 2021
Comment from uk.trustpilot.com
Please everyone avoid this site at all costs. I opened account and went to live chat and I asked them if they would like any additional documents to verify it. They told me no. So I asked if they will request any later when I make withdrawal and specifically wrote that I can only provide online bank statement and I dont have any utility bills on my name. I been told its fine. So I deposited and I played all good. The second I requested £5 withdrawal they blocked account and asked for so many documents including paper bank statement from bank branch with photo next to my face :-) I gave them every single document in the world including my council tax bill which is biggest proof of address possible and they laughed at me. I told them they cant request what they want if I give them some clearly correct goverment document. They reply was : we can ask for anything at anytime if we want to. I am going to lawsuit with them as they broke gambling commision rule which states they cant ask for additional documents upon withdrawal if they could asked for them when opening account. Anyone would like to join lawsuit I am sure there are thousands of people who got scammed by this company.
Lieke Daan
09 January 2021
Comment from uk.trustpilot.com
This site really is a scam as people say So I try to withdraw my money 450 euros I was asked to verify even though this was done before so I did I send them my back account details everything. I was told 48h to 5 Today I got an email saying my account has been closed that I can’t login or do anything with my 450 it’s ridiculous that this company has a license to rip people off.. please people stay away from this site it’s a big scam. Yes
Paul Coney
09 January 2021
Comment from uk.trustpilot.com
My god!These clowns 🤡 unibet masquerading as bookmakers should be locked up and keys thrown away.Is there no one with any authority to get these clowns looked into,like if you stole a bar of mars in a shop you would be arrested on the spot and still these thieves are stealing 10s of thousands every day and are getting away with it id rather sniff covid all day than have a bet with these thieves.you have been warned and this is coming from someone with 40 yrs experience of rogue so called bookmakers.
Marius Macas
08 January 2021
Comment from uk.trustpilot.com
sam
06 January 2021
Comment from uk.trustpilot.com
no stars should have been an option for this disgusting firm. Bookmakers should act in a legitimate manner and have good customer relations. This firm is a skidmark on the betting industry. I signed up yesterday for a new account. Deposited £200 and placed my first bet of £40 as they were offering a free bet of that amount if the bet lost. Opening the account was easy enough, placing the first bet was easy enough. But then spent all day trying to place a bet and kept getting an error message. 'A technical error has occured. Please try again later'. So I email them and 24 hours later I'm still awaiting their reply, with £160 stuck in the account that I can't use. So I try to withdraw my money and guess what.....'oops you need to verify your account before you can make a withdrawal'. It's my effin money you scumbags. you should verify yourselves as a legitimate company before you allow people to open accounts and put peoples money on hold. But through all of it they haven't sent me one single email to tell me what to do or what the problem is even though I have sent them 3 emails now asking what the hell they think they are doing. Thank god there are proper bookmakers available. Unibet are an absolute disgrace and I would not recommend them to anyone. I will now complain to IBAS then maybe unibet might respond to communications. Very sour experience with these clowns
Jordan Gray
06 January 2021
Comment from uk.trustpilot.com
scam artists. dont pay out. make you jump through loops to get any money. stay far far away. customer service is shocking
Rodney Hurst
06 January 2021
Comment from uk.trustpilot.com
I provide betting advice and recently had 8 separate account holders have their accounts locked and funds frozen for absolutely no reason in the same week. This comprised around £25k of cash balances. Unibet hide behind verification as a means of keeping people's money locked up for as long as they can, using the most atrocious policies and conduct to justify their actions. My theory is that the company is either: 1. In serious financial difficulties. 2. Literally run by criminals as the policies this business use are essentially illegal. They use their delays to hope a % of people in their trap just give up. 3. Not really a bookmaker at all per se and make more money out of speculating with customers cash deposits than they do from sports betting. I have no reason to pick on Unibet. I indirectly control over 200 betting accounts with many bookies and have closures and verification issues with them all from time to time. However, of them all Unibet are in a league of their own with regards to criminal behaviour and highly suspicious business practices. Despite winning about 150k from them in 2019, none of my clients use this company any longer. If they don't steal your money and make you jump through hoops for 3 months to get it back, they will probably go out of business and your cash will vanish. AVOID LIKE THE PLAGUE
Avery Maher
05 January 2021
Comment from uk.trustpilot.com
I really don’t get these bad reviews as they are polar opposite of my experience. Ive only had a great experience with unibet, I use their live casino particularly the monopoly live game and they pay out in minutes every time.
Chloe
05 January 2021
Comment from uk.trustpilot.com
Fab site, No problems at all, once account was fully verified they pay out in MINUTES not days, MINUTES! Overall extremely happy with signing up to unibet 😁
Paul Coney
05 January 2021
Comment from uk.trustpilot.com
Mr Maher I take it that you’re a born loser with this outfit as they at unibet would ring the police if you are showing a profit and once you say you play the casino we’ll that’s enough for me........full stop Having said all that you have a bit to go before you catch up with this PR man for unibet called asheur.he has been writing same review this years word for word.
Howard
03 January 2021
Comment from uk.trustpilot.com
Why does it take so long to verify my account
B Hoggarth
01 January 2021
Comment from uk.trustpilot.com
UNIBET is a scam company, never, never give them your money! I was owed £42 from a win at Leeds Utd (Why do they get involved with a scam company like this too??) they take your money, never pay out... AVOID
Karen Marshal
30 December 2020
Comment from uk.trustpilot.com
I opened a Unibet account on the 19th dec in order to play a private poker tournament on 21st dec with some friends. Thinking everything was fine I deposited a mere £15 on the monday morning in order to register to my friends tourney, registered for the said tourney ( which was taking place later that evening ) however when I logged in to play the tourney my acc was disabled as they wanted ID. I was of course furious as I could not play the tourney ( at least that part of my funds went to a friend) In the meantime I sent them a photo of my driving licence, they then asked for a photo of the front and back of my bank card ( which I found a bit worrying) I also sent a full mortgage statement for proof of address ( dated within the last 90 days) and it was still not enough proof for them. Please DO NOT join this site, something is very wrong here. I am currently registering a complaint with the uk gambling commission. ( I would also add that I have lived at my address for many years)
Jason Sen
29 December 2020
Comment from uk.trustpilot.com
Welcome offer is a **scam**. Read the small print: You must deposit £100 but then must bet £2500 in order to receive a £100 bonus. PLUS YOU CANNOT WITHDRAW YOUR DEPOSIT. According to Nicola at UNIBET: Nicola: The bet 25 x is accumulative Nicola: So you spend the £200 and before anything can be withdrawn you need to wager £2500 IF YOU FALL FOR THE OFFER YOU CANNOT WITHDRAW YOUR DEPOSIT: Jason: If I deposit £100 now & decide not to use it can I withdraw immediately? Nicola: You have to wager all deposits 1 x Jason Jason: so once I deposit you keep the money? I cannot withdraw? Nicola: You would need to wager this 1 x Jason Jason: I need a yes or a no please. I do not understand Jason: once I deposit you keep the money? I cannot withdraw? Nicola failed to answer. UNBELIEVABLE!!! I will be reporting this to the Gibraltar financial services commission.
Paul Coney
28 December 2020
Comment from uk.trustpilot.com
He says their prices are better for most sports especially football well he is wrong because I go the best prices for all sports but like unibet I don’t pay up either so what’s the point of getting the best prices if you don’t get paid
Emma Cooney
26 December 2020
Comment from uk.trustpilot.com
Absolutely terrible this site account closed will NOT be playing here ever again
Benediktas Zvilaitis
26 December 2020
Comment from uk.trustpilot.com
I've been playing with unibet couple of years. My account was fully verified. On 23rd of December 2020 Unibet asked to verify my ID and address again. It was strange but I uploaded all documents they asked (it was very weird ones too like ID next to face, postal statement next to face etc.) after long wait of 70 hours to get verified my account was closed without any explanation and 240+ gbp inside the account was scammed. Why do I say scammed? Because I spoke to live chat and they said I won't get back my money back as they are winnings. However it was not winnings as I deposited more than withdrew. Case has been raised to Ecogra. Stay away from these Unibet scammers.
Alan Perry
25 December 2020
Comment from uk.trustpilot.com
I was winning last night was up about 16k and they blocked my account straight after winning a 6k win. I then tried to ring them the phone number wouldn't work I went on to the live chat and they kept saying to me "sir its Christmas" over and to all my questions and it was only Christmas eve. The live chat was very rude then cut me of I sent them loads of emails as I still had over 6k in my account they got back to me a day later saying they made the decision to close my account this was only because I was winning I asked over and over to why it was close and they just kept emailing me back saying we can make this decision at anytime and don't have to tell you why. The reason was I was winning and they closed my account I'm still trying to get my 6k balance but there not replying to me and I'm blocked of the live chat. Be very careful if your opening an account I wouldn't recommend it check other site reviews this site is by far the worst and staff are very rude and they say 24/7 contact and I'm still waiting for my reply
Jamie
22 December 2020
Comment from uk.trustpilot.com
Absolute joke of a bookmaker. Happy to take 8 deposits off me then the 2nd time I try to withdraw they block it and ask me to verify the account!! Surely if they wanted the account verified they should ask for that at sign up like the UKGC regulations says they should. I have sent them the documents they have asked for and they still aren't budging and this isn't a small amount of money we're talking about here it's a 1.5k withdrawal as well as a 4k balance. Absolute disgrace don't waste your time or money and just bet with one of the brand names who care about their customers.
Bob B Williams
21 December 2020
Comment from uk.trustpilot.com
This is ashamed, I see I’m not the only one having problems with Unibet not responding or not verifying my account. I been waiting 4 days to hear back. Within that time I heard back 3 times from DraftKing.I tried to branch out and use Unibet. But I think I’m going back to DraftKing and FanDuel.smh...Technology is too advance too be having these troubles.
AdriVerst
19 December 2020
Comment from uk.trustpilot.com
Started the verification process 4 weeks ago. Uploaded the documents and after a week still no verification whilst their site says: usually 48 hours, can take up to 5 working days. So I contacted support and they told me that there was a queue so it would take a little longer. Finally after two weeks I had to provide new documents. Okay no problem, provided new documents and asked support if they could have a look to see if everything is in order. They told me it was all in order and there security department will have a look at it. Assuming that the process already started the documents would be reviewed sooner. Contacted support again after a week and they told me to wait another 5 working days! So again I had to wait a total of two weeks to get reviewed.in Today I logged my account and saw that a document was rejected because it wasn’t readable. How do you mean not readable? Is it me or didn’t I ask support when I uploaded the documents two weeks ago to have a look at it..? So again uploaded the requested document and contacted support to tell them I’m not going to wait another 14 days for another review, because I’ve asked support two weeks ago if the documents were okay for verification. It felt to me that they flipped the bird and told me to wait again another 14 days for the new review. Bravo to you Unibet. If support told me back then document wasn’t readable I could have uploaded a new one. Now I’ll be waiting a total of 6 weeks to get verified if everything is in order, but believe me there will be probably something else that needs to verified...
Beth
19 December 2020
Comment from uk.trustpilot.com
Horrible choice for gambling. I signed up based on a bonus that was being offered, which I never got. The bonus was for a game on Sunday, and when I didn't get it, I contacted support. They told me they'd try to get it in my account before the game, but never did and never responded with any update or alternate bonus. I still made a few bets, and decided I didn't want to deal with a site that doesn't honor its bonuses, so I requested a withdrawal of my funds. I can't get the money out. They asked for ID, which I provided. I responded to their email about the ID to let them know it was entered, but they still won't process the withdrawal. Now I'm trying to jump through hoops to find a way to get my money out. Nightmare of a site - there are so many better options in PA (Foxbet, BetRivers, FanDuel). I'd recommend ignoring any promises they make about a bonus and take your business somewhere else.
Andrew Ellard
18 December 2020
Comment from uk.trustpilot.com
There are a few reason really I love to play casino online and this website is by far the worst I have played on you hardly ever seem to get bonuses and when your stakeing 2 pound a spin and having 8p wins there is something seriously wrong there rng is completely one sided I will never use this site again. Stay away people greedy company who make stacks of profit and don’t pass it on to the players
Edmond James
17 December 2020
Comment from uk.trustpilot.com
I call them manipulated matches, but I will love to disclose this little secret so I can help some life, am already a retired office so most times am always at home . My younger brother is a full time gambler when it comes to betting and he makes a huge amount of money from that, after making more research on how he do get his fixed odd and make real money I noticed he do get them on a payment after winning from a guy he met on Instagram by name EDDY_TIPS1 ,according to him he said the guy is like an angel in his life, that is to say he is hundred percent trusted and assured,I wish you guys ultilize this little secret
Asheur
17 December 2020
Comment from uk.trustpilot.com
Their odds are excellent. Especially when it comes to football, where their advantage is subtle than the vast majority of others bookies. 👍 It almost feels like they don’t get their due as a top bookmaker. Punters shouldn’t be surprised to find the best price at Unibet for top matches or other events. For live betting and streaming, there might not be a better option. Nearly every market has in-play betting options and around 30% of these events also have live streaming available. If you’re someone who loves watching your bets live – Unibet has to be at the top of your list. 😊 What they lack in a deposit bonus is made up for with their excellent odds and other promotions. Overall, the bookmaker has very few downsides, particularly when it comes to odds. 👍💰 I have been using this site for years and am very satisfied with it 😊 💰£20💰 or 💰20€💰 with this referral code when you first register on the site or the app : GQFRV
Brian Mcnally
16 December 2020
Comment from uk.trustpilot.com
ebony humble
16 December 2020
Comment from uk.trustpilot.com
It has been almost a month since i requested for my withdrawal, but my account was restricted, stating I must provide some verification documents, which I did. They claim it takes 3 days max to verify accnt. After waiting for 7 working days, I am yet to get feedback from them whether the docs submitted are ok or not. To cut the long story short, I provided my bank statement ( in pdf format, photo shot of the mailed copy as well as the scanned copy ), my international passport, photo shot om my passport held next to my face, my residence card and photo shot of my debit card ( my signature signed at the back of my card ). It is more than 3 weeks and my account is yet to be verified. I am looking forward to taking legal action. They are thieves.They do not give update on the status of the verification whether the docs submitted is accepted or not unless you have a live chat with them. I tried to resolve this issue internally but it was a wast of time. If by friday I do not get my account verified, then I will have no choice than to seek legal advice.....
Jeffrey pieter jacobus Van ste
15 December 2020
Comment from uk.trustpilot.com
unitbetis scam because they did not pay the money i did win. they wanted my to verify my bank account with my bank statement. I have sent my bank statement directly on the page was standing this takes normaly less then 48hours but can take up to 5 working days. Now iam 12working days further. I contact them but they only tell me you have to wait it is verry busy on the department what does check the documents. it is only 7,000euros that i tried to cash out I have played more than 30,000 in the past period. But i cashed out before a lot of times. So don’t play because if you win high they will not pay.
Paul Coney
15 December 2020
Comment from uk.trustpilot.com
Who do these cowboys at Unibet think they are kidding they are putting up their own reviews using the name asheur ,who in the right frame of mind would keep giving good reviews to these clowns and not once mention any of their bets they had done or had been laid.so anyone reading asheur reviews forget about them they are false.You mark my words these so called bookmakers are the worst of the worst in my 40 years of gambling.no excuses you have been warned
Simon Lee
14 December 2020
Comment from uk.trustpilot.com
Stole my money. deposited 100, went up 70 ($170 total). Unibet gave me a $100. My new balance showed: $70 main, $200 bonus. When I went to inquire about why my $100 deposit turned into $200 bonus, the live agent who had an attitude (part of management) decided to take away my bonus of $200 leaving me with $70 even though I deposited 100 and was up 70. Apparently once you accept a bonus, all your earnings go towards your bonus and all your losings are deducted from your real balance. Don't take a bonus and don't sign up for unibet. The literally robbed me of my earnings and deposit and they're not letting me withdraw my remaining $70. The management/live agent member said that I did read the ToC so he decided just to take my money away. His name is Luke. This happened after I left a survey feedback after the live chat.
Aleck Mutumbwinda
12 December 2020
Comment from uk.trustpilot.com
I opened an Unibet account, and it was accepted. Deposited £10 , try to put a bet , the account was diactivated. I phoned to find out and i was told the account has been terminated without valid reason, its so weird how can reputable company act like this i never exprienced such dubious uncalled character. Stay away
Paul Coney
12 December 2020
Comment from uk.trustpilot.com
An absolute disgrace to see Unibet advertising all around Cheltenham ,These are the same outfit that restricts your bets £2 max if you even look that you have a brain cell in your head and if you happen to try and make a withdrawal they use all the tricks of the day to not pay you ,so under no circumstances open an account with these so called rancid bookmakers how they have been granted a licence to trade is a mystery .They are the talk of the country
Asheur
11 December 2020
Comment from uk.trustpilot.com
Impeccable reputation after 20 years in the industry 👍 Live streaming of hundreds of sporting events High-quality mobile version Full range of gambling products Competitive odds and huge variety of betting markets 💰 “Unibet has the full package – lots of games, high odds and loads of live streams! I have been using this site for years and am very satisfied with it 😊 💰£20💰 or 💰20€💰 with this referral code when you first register on the site or the app : GQFRV
Paul Coney
10 December 2020
Comment from uk.trustpilot.com
Since I opened an account with this rancid so called bookmaker I deposited £430 and made one withdrawal of £60 my account was restricted to max £2 bets and had their Mickey Mouse promotions stopped without notice I have since found out that I had won one of their so called promotions of £25.000,What you had to do was to guess the 1st goal scorer and the minute of the 1st goal.The match was on Sunday 6th dec 2020 spurs v arsenal son Heung scored 1st on the 13 min in which I guessed correctly as their was no other winner I was entitled to the full £25.000 but was then told I was restricted from this promotional.so any ideas what I can do about this?so please do not ever entertain these cowboys
Gary Waesch
09 December 2020
Comment from uk.trustpilot.com
Their odds are excellent. Especially when it comes to football, where their advantage is subtle than the vast majority of others bookies. 👍 It almost feels like they don’t get their due as a top bookmaker. Punters shouldn’t be surprised to find the best price at Unibet for top matches or other events. For live betting and streaming, there might not be a better option. Nearly every market has in-play betting options and around 30% of these events also have live streaming available. If you’re someone who loves watching your bets live – Unibet has to be at the top of your list. 😊 What they lack in a deposit bonus is made up for with their excellent odds and other promotions. Overall, the bookmaker has very few downsides, particularly when it comes to odds. 👍💰 I have been using this site for years and am very satisfied with it 😊 💰£20💰 or 💰20€💰 with this referral code when you first register on the site or the app : GQFRV
James Dewald
09 December 2020
Comment from uk.trustpilot.com
I played 100s blackjack hands on several different occasions and it seems fixed. I get sensible hands at the beginning but, every single time I get to a certain amount winning, the cards change and the dealer has great cards and I get horrible cards.
Paul Coney
08 December 2020
Comment from uk.trustpilot.com
Don’t touch this outfit I opened an account with this rancid so called bookmaker and after 2 days and a loss of £370 they have restricted me to pennies and no promotionals
Melynie
08 December 2020
Comment from uk.trustpilot.com
I opened an account with Unibet around two weeks ago. Made a few wagers... nothing out of ordinary. I won approximately $40. Now when I requested a withdrawal..they required several documents to confirm my identity. No problem. I submit these documents and nothing happens. Last night I ask for a supervisor and customer service refuses to transfer me. Says he is highest authority. We go back and forth. I log off. I check hours later to find my account suspended! Yes suspended with my $295 within their sports book! I'm furious thinking about it. I just want to warn everyone that they can suspend your account bcuz they are tired of dealing with you. I just want my money back.
Tony
07 December 2020
Comment from uk.trustpilot.com
If I could give ZERO stars I would. These crooks have closed my account with no reason given apart from "because we can". I tried to withdraw my winnings of £280 to a different bank card, both cards in my name and address. I got an email saying this was against their policy so the money had gone back to my Unibet account. Fair enough. Then got an email saying ACCOUNT CLOSED AND NO FUNDS (INCLUDING MY £40 DEPOSIT) WILL BE RETURNED!! I am absolutely horrified that this is allowed to happen and will fight them all the way to court.
Irish Rose
06 December 2020
Comment from uk.trustpilot.com
The WORST gaming site I’ve ever used! It’s not a fair gaming site at all. It seems to be a glorified scam. I’ve deposited over £400 and have not won more than £10 it just takes takes And takes. I wish I had of read the reviews before opening an account. Save yourselves the hassle and use a different site I’ve used other ones for years and never had a bad luck streak like I’ve had on Unibet. Lesson learnt and a expensive one at that f you unibet robbing b*****ds!
G. Lawson
16 January 2021
Comment from uk.trustpilot.com
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