Unibet PLAYER REVIEWS(1287)

Steven Wollacott
04 December 2024
Comment from uk.trustpilot.com
Avoid this site total rip off realy gettin on my nerves now hundreds of pounds nothing in return all sites need banning Joke

customer
30 November 2024
Comment from uk.trustpilot.com
Was ok depositing and losing but after winning and drawing money out my account was suspended what a joke of a company go elsewhere

Roy Green
29 November 2024
Comment from uk.trustpilot.com
I had in play bets I was trying to cash out on basketball. My bets were winning at the time and they blocked me as I had not responded to the deposit limits thing that pops up, I thought I could just knock that bit to the side as it doesn't explain much very well. This part just runs on even when you're not using the site. I complained at the time and did not get a response, I received a call on a different matter about deposit limits, responsible gambling and after having to mention it again the advisor said she would have a look into it. We agreed to a deposit limit but what wasn't agreed was a block on my account for a month. Now I can't see my bets to follow up the complaint. This is an absolute scam and very unethical. There has to be more regulations in place where the company should discuss before they act as they are robbing people left, right and centre. They are not protecting the customers they are protecting themselves to make the maximum in profits. I have tried further on chat as I can't see my previous bets. The advisor ignored my issues and stated that it was the complaints department. I had stated I would have to go through the advisor to get to complaints, only after this would the advisor take my full complaint. Advisor also tried to deflect saying that cash out is not always offered by trader, this was available at the time but it was unibet who blocked my in play account. Why was this made difficult? And advisor stated it can take up to 8 weeks, how many complaints do they have? It says a lot, the company are scammers. Unethical. They should be shut down.

Viral ViewVault
29 November 2024
Comment from uk.trustpilot.com
Bet on other sites if your a winner or player who deposits quite frequently they restrict your account no loyalty for paying customers at all same for 888 casino.

Rima
29 November 2024
Comment from uk.trustpilot.com
What has happened to UNTBET casino in the last few months.....there are no more 3. "scatters"... i keep depositing money, but the game is not fun.... you will lose players, they will leave you and go to other casinos..

Carole Dully
27 November 2024
Comment from uk.trustpilot.com
My account was restricted in October (I don't know why) but since then four separate amounts of £10 have been taken from my account. Obviously I complained and asked for my money to be returned, I sent them bank statements as proof. Their answer was to tell me I should call the police! What a joke!! I'm looking to escalate this to the gambling commission as this company are nothing but thieves.

Taner and karolina
27 November 2024
Comment from uk.trustpilot.com
Sick people who run unibet i put bet on there offer no free bet the site is bugged i push cash out and it immediately gave me less. Sort your cheating scummy site out your discusting the way you cheat people out of there money. Your live chat agents are a waste of space not once understood any of my issues I've encountered on your site.

James Yim
27 November 2024
Comment from uk.trustpilot.com
Rigged website

Daljit Gill
26 November 2024
Comment from uk.trustpilot.com
Cheaters unibet they using magnet on the Roulette.If one raise voice they block and you never can chat if you facing truble.Bloody cheaters I was writing bad words to unibet but it restricted but they are such rascals other words not allowed to write otherwise but Unibet knows waht I means

Simon Waller
24 November 2024
Comment from uk.trustpilot.com
Avoid like the plague. Won a bet fair and square then got a message saying they’d closed my account and kept my winnings. Repeated attempts to ascertain why was met with a referral to their T&Cs. Absolute crooks.

helen moore
23 November 2024
Comment from uk.trustpilot.com
❌️AVOID AVOID AVOID❌️TOTAL RIP OFFS,WHEN YOU WIN AS SOON AS YOU REQUEST A WITHDRAWAL YOULL BE LUCKY TO SEE IT,WISH THERE WAS AN OPTION ON HERE FOR 0 STARS 👎💩

Ann
21 November 2024
Comment from uk.trustpilot.com
STAY AWAY FROM THESE CROOKS!!I deposited £200 and won £400 profit.I tried to withdraw and they requested 5 different sets of documents (selfies, letters sent via post, source of funds, statements etc.)I sent these across only for Unibet to steal my winnings and are now refusing to send back my deposit.They are thieves and I have no idea how they can get away with stealing our money!!!

lewis good
21 November 2024
Comment from uk.trustpilot.com
Won quiet abit of money on here and withdrawal time was actually good! However were I was winning they just closed my account for no reason at all.

Taner and karolina
17 November 2024
Comment from uk.trustpilot.com
I hate unibet they are riddled with bad luck and fake odds. You have to choose 3 or more selections for money back. If it wasn't for this crap I'd win more than I lose. I'm going to stop playing here they skanks.

Jimbo
17 November 2024
Comment from uk.trustpilot.com
With ur dodgy slots, should be ashamed. £100 on 40p spins not a single bonus get ur rigged self's out of here

josh carley
14 November 2024
Comment from uk.trustpilot.com
Changed my betting odds from 180-1 to 13-1 after the game had already started and my bet was coming in . I contacted customer support and they was basically telling me they can change what ever and when ever they want ! Do not use this betting app ! They are crooks

Kevin Duddy Kevs
14 November 2024
Comment from uk.trustpilot.com
Got a nice win the other day but almost like a reimbursement plan has been put on my account it's played worse than terrible since

Chris Emerson
14 November 2024
Comment from uk.trustpilot.com
Been with Unibet for over a year and today closed my account and kept my winnings. Do NOT use this company, crooks and thieves. Was told the decision is final and nothing I can do about it. That is theft.

Edward Naylor
14 November 2024
Comment from uk.trustpilot.com
5 pound 15p spins i won 20p horrendous!

John
13 November 2024
Comment from uk.trustpilot.com
Scam.Never won anything.

Ma
10 November 2024
Comment from uk.trustpilot.com
They set the time on the poker to a different time zone so you miss your tournament and lose, didn't notice for a few tournaments

Helder Quental
09 November 2024
Comment from uk.trustpilot.com
Made a snooker bet today Si Xu vs Ding, frame 13 first colour potted to be from the Baulk ( yellow, green and brown) Yellow was the first in as I watched the match. I won the bet but it came back as lost, I checked with other bet sites and I was right all the way. Contacted Unibet and after they reviewed they told me that I lost my bet. I have challenged that and this was raised, still awaiting for the outcome for 3 hours.

Taner and karolina
28 October 2024
Comment from uk.trustpilot.com
Unibet are cheats. And will never help you when there promotions go wrong.

Alex Paun
24 October 2024
Comment from uk.trustpilot.com
Absolute scammers, won about 2000 pounds at slots and ever since, I am only losing, I have lost another 2k on top since the RTP in extremely corrupted to gain their mai eh back and more..

Kevin
18 October 2024
Comment from uk.trustpilot.com
A Friend gave me a tip on a horse that was racing the following day so I backed it with Unibet that night £50 e.way at 12/1.The horse wins as the 7/4 favourite.The gamble pays off and makes a lot of people happy.Not me though as they refused to pay out.Due to rule 16.1 they have the right to refuse payoutidentity fraud;payment fraud;money laundering;third party funding;forgery;using stolen or fraudulent payment details;collusion with other individuals;utilisation of software to gain an advantage;chip dumping;exploitation of loopholes within our software & functionality;betting on fixed sporting events; orinsider information.The bottom rule applies to me.How is this allowed?Why isn't this country blocking them from trading in the UK?This is fraud and there is nothing you can do about.A company that is allowed to trade in the UK that can scam its customers. They need to be banned from this country.

Liz Donnarumma
17 October 2024
Comment from uk.trustpilot.com
What an absolute con do not use this site .,,……,,,,,,,

TanaMontana
12 October 2024
Comment from uk.trustpilot.com
Scammers.Appalling promotions Appalling live agents especially niki.Losing site. I'm done playing at such a one sided betting company. The site is extremely glitchy too. Slow and laggy.

Michael G
09 October 2024
Comment from uk.trustpilot.com
Have lost approx £20,000 with them in the last 18 mths.I am a member of GAMSTOP but foolishly I asked friends who did not gamble to open accounts which were totally and exclusively funded myself and from the same bank account and I can say without a miniscule of doubt that they knew it was me funding the accounts as it would be impossible not to (as the same bank details were used each time via apply and revolut pay) and I also know a senior bookmaker insider who has advised that I am a 'marked man' and perceived as a loser so they will play the game knowing I will lose everything. They and most bookmakers make 95-99% of their money from problem gamblers or death row gamblers like me.I have written to them and numerous betting firms as have my friends involved asking why as per direction from the GC but they have flat ignored everything.I will leave a legacy of all these failings if it is the last thing I ever do!

harry calvert
09 October 2024
Comment from uk.trustpilot.com
I opened a unibet account about two months ago and placed a few bets on the Goodwood festival. I had a big winner of about 3000 pounds. I withdrew and everything seemed great. So I started to bet again during the racing at the York in the end of August. Again I had a nice winner this time about 2700 pounds.Unibet then asked for verification. I sent everything they asked for and then they closed my account randomly and wont reply anymore to my emails. They stole 2700 winnnings from me that I won fair and square!

Alex Frye
08 October 2024
Comment from uk.trustpilot.com
They are absolute criminals. I placed one bet, won £200 then they closed my account and tried to steal the money citing fraud. Don't go near them as you'll have to take them to court to get your money back.

LBritton
08 October 2024
Comment from uk.trustpilot.com
Bet on the horses with Unibet over the course of several months and winnings were withheld when I tried to make a withdrawal, currently in the process of taking them to court! Stay well clear of Unibet!

Renbob D
07 October 2024
Comment from uk.trustpilot.com
Unsure why there is a low star rating. I was really impressed with the variety of games and withdrawel within the hour. Highly recommended.

magdalena.sekowskahotmail.co.u
05 October 2024
Comment from uk.trustpilot.com
dont get involved with that... boring , not paying and so stingy

Danny
04 October 2024
Comment from uk.trustpilot.com
Robbed by a multimillion pound company.Please do not join these scammers.I wished I had read the reviews before I joined.I deposited £50 and after a couple of £2 yankees my balance went to £560.I tried to withdraw £300 and was told I had inside knowledge and as the small print in their rules they had the right to refuse payment.How is this legal???Why isn't the government or police doing something about this???

P L
02 October 2024
Comment from uk.trustpilot.com
Bonus games never amount to any really winnings. One of the most boring and scam sites I've ever been on

Liam
01 October 2024
Comment from uk.trustpilot.com
Please avoid at all costs. Their welcome bonus is a scam. Any winnings they credit as "bonus funds" and unless you bet those funds £900 over they don't let you withdraw. They basically just steal £10 off you. They also mislead and provide incorrect information. They told me via webchat I could withdraw funds the follow day but the next day and agent told me completely different. Please avoid

Elvis Mnc
30 September 2024
Comment from uk.trustpilot.com
Scam . they are just scammers and not pay people at all . customer service very rude

Sky Marshall-Campbell
29 September 2024
Comment from uk.trustpilot.com
Don’t ever go on this website they are scammers they will take all your money with no return. I lost £700 straight with 0 win. Everyone report Unibet and get their company shut down.

Tony V
28 September 2024
Comment from uk.trustpilot.com
PLEASE AVOID THESE SCAMMERS THEY MADE ME PHYSICALLY SICK WITH THIS WHOLE EXPIRIENCE.How can the laws allow them to rob me???????I deposited £100 and got my balance up to £1276.I tried to withdraw £500 of it and that's when 3 weeks of verifying my account started. I sent every picture they requested ( ID, letter, bankcard, selfie holding ID, selfie holding letter, selfie holding bank card, statement from my bank showing the £100 Unibet deposit and my income.Then after all that this is the response I got.None of the conditions below apply to me.I done several football accumulators and got 2 up.How is that fraud or insider information.Dear TI hope this email finds you well,I'm truly sorry for the situation T,However, due the terms and conditions breach the funds are been confiscated and will remain frozen,Please take a few moments to read the terms align to this decision, 16.1 & 16.5:16.1 We will not tolerate any fraudulent activity or cheating. If we consider in our reasonable discretion that You have: (1) dishonestly manipulated the Services or taken an unfair advantage of us or the Services; or (2) attempted to defraud us or any other customer or legal entity, we reserve the right to suspend and/ or close Your account withholding any or all winnings and share information (together with Your identity) with the police and other appropriate authorities. A non-exhaustive list of what we consider to be fraudulent activity or cheating is set out below:identity fraud; payment fraud; money laundering; third party funding; forgery; using stolen or fraudulent payment details;collusion with other individuals; utilisation of software to gain an advantage; chip dumping;exploitation of loopholes within our software & functionality; betting on fixed sporting events; orinsider information.16.5 If we reasonably consider that any of the events referred to in Sections 16.1 to 16.4 above may have occurred or are likely to occur we reserve the right to:close or suspend Your Account; and/ orwithhold and/ or retain any and all amounts which would otherwise have been paid or payable to You (including without limitation any winnings or bonus amounts).I apologize for the inconveniences caused, i fully appreciate this is not the outcome you were expecting,We don't want to pay up so we will make things up.Absolutely disgusting behaviour.Total animals and lack of decency.

KG
26 September 2024
Comment from uk.trustpilot.com
Its too bad.When i deposits and loose over £4300 they says nothing.Now i want withdraw just £100 almost impossible.I might leave it.They are just robbers.

Reece
25 September 2024
Comment from uk.trustpilot.com
Unibet have an ongoing new customer welcome offer to deposit £10 or more and receive £20 casino bonus funds and 150 free spins 24 hours after the initial deposit.After not receiving my free spins, I asked a live chat agent for help. I was told that 3 hours before my spins were due to be credited, a “bonus block” was applied to my account and was given no reason as to why. I used the same card to deposit funds and used the same 2 devices to play on (mobile and desktop) Absolutely no reason to claim detection of suspicious activity. It seems I’m one of many that have fallen victim to this and I would wholeheartedly urge anyone to avoid gambling with these thieves.

Michael Willden
23 September 2024
Comment from uk.trustpilot.com
Signed up today and wow has to be the worst site yet. Accept the welcome bonus and have your funds locked away, as soon as you use your funds the game changes, Loss after loss - thousands of spins trying to hit the bonus and never came. I've never played a casino where I ended up wanting to lose my money to get out of there - never again, avoid this.

james brennan
22 September 2024
Comment from uk.trustpilot.com
Cancelled my account which I’ve had for 10 years with no reason.Customer service a shambles.

sillyboo
15 September 2024
Comment from uk.trustpilot.com
Awful. How does anyone ever get a cash out from unibet? Over 20 deposits and never had one.Don't bother uploading money on here, Go on bc game instead

Conor
12 September 2024
Comment from uk.trustpilot.com
Suspended my account and no reason given, only told "you are not welcome to use our services". I would not recommend to use this bookmaker. Plenty of better ones out there.

365 plumbing
12 September 2024
Comment from uk.trustpilot.com
Wish I had read the reviews before placing 1k and had 5k winnings ..went to cash out.. via cashier..only option available was to deposit..no withdrawal option..Stay away guys

Tony V
12 September 2024
Comment from uk.trustpilot.com
I am in the process of trying to withdraw my winnings.I Joined up and I was told I was fully verified. I Deposited £150 and was fortunate to have a few winners to the some of £975. I tried to withdraw £500 and was asked to verify my address and ID so I did.Then 2 days later I received an email asking me to send a picture of me holding my ID up to my face and a picture of my bank card I used on my unibet account. So I did. 3 days after that I was asked to send a picture of me holding my proof of address letter to my face and a pdf of my bank statement showing the unibet deposit.Which I did. Now they are telling me that the statement has been rejected due to it not having the correct info on it even though it has my name address and the unibet deposit as they requested. They have run out of things to ask me for and are now lying about a document they have asked for. This is disgusting behaviour from this scam company. I think they want me to give up but I'm not going to.

Jim
10 September 2024
Comment from uk.trustpilot.com
Scammy slots avoid at all costs or just give them the money dnt waste ur time.

Andrew
08 September 2024
Comment from uk.trustpilot.com
absolute scam, live chat the guy was so rude.do not go on this site
Jess
05 December 2024
Comment from uk.trustpilot.com
I signed up to Unibet this month and made a number of deposits. I received an email to say they have had to close my account due to a self exclusion in place. I contacted support and they said due to my self exclusion at their sister site 32Red. I genuinely didn’t know that 32Red was a sister site of Unibet. I used the exact same details including the same email address to open both accounts so at least they should have picked this up during registration. They have refused to refund my deposits so I have had to take the matter further and make a complaint with eCogra. I will update one the case has been dealt with …
I signed up to Unibet this month and made a number of deposits. I received an email to say they have had to close my account due to a self exclusion in place. I contacted support and they said due to my self exclusion at their sister site 32Red. I genuinely didn’t know that 32Red was a sister site of Unibet. I used the exact same details including the same email address to open both accounts so at least they should have picked this up during registration. They have refused to refund my deposits so I have had to take the matter further and make a complaint with eCogra. I will update one the case has been dealt with …