Unibet PLAYER REVIEWS(1226)
Jake Whitehead
27 April 2020
Comment from uk.trustpilot.com
£510 on slots had no bonus It’s shocking Don’t use uni bet trust me they are bad Try casumo there normally good with RTP
ml
27 April 2020
Comment from uk.trustpilot.com
Thought i would give this site another go.. still appalling payouts, unbelievable really only 50p and £1 wins for a £1 stake but mostly empty spins, hundreds running into thousands of spins. hardly ever pays bonus rounds, 25 times play thru on offers. not good try another site if you are looking for decent gaming because this one simply isn't. now excluded for five years as there is no option to close your account!
Jean M
25 April 2020
Comment from uk.trustpilot.com
This is an email i received after complaining about being disconnected by the site (not my computer or network as i was able to navigate around other sites). My wifi remained connected. The site said i had timed out and had been inactive but i was playing for half an hour. There was a Unibet Service issue. I tried to get back in but the same message came up. The spelling and Grammar shows how much care is given to Customer Service. Dear Customer Thank you for your recent contact. You was playing in a €1.00 MTT tournament ID 18312622 when you lost connection. All the other players were connected and continue to play without issue, raising, folding and checking on the hands for the remainder of the game - meaning it was an issue from your side, not from the site. You can see from the poker lobby that the game carried on without you and all other players remained connected to complete the game. As a one off goodwill gesture, we have refunded her buy in of 87p. Please ensure to make sure when you are playing on the site you are using a stable Wifi connection, and keeps all other tabs and computed usage outside of the poker software to a minimum to ensure you can keep connected. Thank you for your co-operation. Please do not hesitate to contact me if I can be of any further assistance. Kind regards, Nicola
Darren Lewis
25 April 2020
Comment from uk.trustpilot.com
poor do not join unibet im sure its a scam twice while playing live roulette i won and the server disconnected then reloaded a few rounds later without my winnings one was a lightning round and should have paid 50× the winnings i got on live chat where i was told i had cancelled the bet which is not true reporting unibet to the ombudsman complete utter joke of a company IF YOU WANT A PROPER REAL ONLINE GAMING SITE USE SKY VEGAS they give u your winnings without issue unibet and there customer service stall are liars and thieves BE WARNED UNIBET IS A SCAM
Bev Kaywood
22 April 2020
Comment from uk.trustpilot.com
customer service terrible. I joined this site, I uploaded documents - driving licence - within 50 seconds my account was BLOCKED. The message I got was that I had joined the site when I was under age. As I am over 50 - that is a joke. No response whatsoever from them. But when they have all your information including photo id etc, then block your account, that becomes suspicious.
Beth Wylde
20 April 2020
Comment from uk.trustpilot.com
Gem Gaff
19 April 2020
Comment from uk.trustpilot.com
Reliable, quick and lots to chose from.
Jack mac
19 April 2020
Comment from uk.trustpilot.com
A good bookmaker and casino site with a number of payment options,promotions and quick withdrawals.
Paul Roberts
19 April 2020
Comment from uk.trustpilot.com
When looking at MY BETS I find the writing very small, but I do like the style.
edward
19 April 2020
Comment from uk.trustpilot.com
Unibet offer the worst bonuses of all major online bookmakers. There's always a catch either gamble a large amount and receive your bonus or... Gamble your bonus winnings a stupid amount of times. Nothing is free.. Most other major bookmakers are much much fairer. Especially Paddy Power and Skybet
Steven Mccormick
19 April 2020
Comment from uk.trustpilot.com
Great odds and regular promos.
Lliam Dewar
19 April 2020
Comment from uk.trustpilot.com
Brilliant service they cover all sports and are fast to pay out on winning bets
Rick zorrr
19 April 2020
Comment from uk.trustpilot.com
So far so good not anything to complain about kyc was easy live chat is helpful they offer many offers. And a range of offers so sports bets vertual sports bet slots live casino. Only slots really appeal to me but each to our own. Withdrawal are usually within 24 hours via visa. Pretty good selection of providers and slots. As usual with most sites more slots is better . All in all 5* well done uni bet. I've never left a review for any casino befor.
jason dodd
19 April 2020
Comment from uk.trustpilot.com
One of the better sites I play on .Fast payouts if your lucky enough to have a l.win 👍
Rebecca
19 April 2020
Comment from uk.trustpilot.com
Fast payouts , quick answers from live support . Never had an issue with these Guys!! Keep it up ! :) Username bex2411
Sharon M Herbert
19 April 2020
Comment from uk.trustpilot.com
Easy to use bonuses often when your a regular player all gambling options available any updates regular on offers and bonuses email text. Small betting available. A+ app and site. Enjoyable games great variety too.
Tony Purkiss
19 April 2020
Comment from uk.trustpilot.com
The site seems easy to use and no real problems using it.. it does look a bit dated compared to others.
Derek Brown
19 April 2020
Comment from uk.trustpilot.com
Good site, can be a bit slow at times but the first site I goto when betting
Eddie
19 April 2020
Comment from uk.trustpilot.com
This bookmaker only want Mug punters, They will take money off you all day long when your losing but as soon as you start winning they slap restrictions on your account. The millions they earn each year and they couldn't lay £5 at 9/2, what a an absolute JOKE!!. Use someone else who will take your money Win or Lose
param130
18 April 2020
Comment from uk.trustpilot.com
happy with the fast withdraws but its getting so much annoying that every withdraw after some time they need a document , its becoming a cycle now. I have funds frozen in my account but now they are rejecting my document again and again .
Uber Than Uber Man
16 April 2020
Comment from uk.trustpilot.com
I absorb energy from Unibet member's families and people who steal my KOMs on bike. They owe me money for 200 years+. INSOMNIA AND MUSCLE BREAKDOWN TO THOSE FVCKERS AND THEIR FAMILIES. AUN BLANCO !!!!!!!!!!!!!!
Gheorghe Margarit
14 April 2020
Comment from uk.trustpilot.com
Buzatu
13 April 2020
Comment from uk.trustpilot.com
I‘m amassed how many people got robbed by unibet. After a 6 months verification, they closed my account permanently and steal my own deposited money without any reason. I have provided them plenty of documents, selfies, even proceeded a phone verification. I asked for wire transfer just in case to confirm that I am the owner of the account, but no cooperation from their side. Stay away from this scammers.
Mark Wilson
08 April 2020
Comment from uk.trustpilot.com
Still have my money after a month. Sent them all my ID and still being arrogant saying it's not enough proof! The government have just accepted the very same documents. Avoid them like Cov-Id19 - scam artists!!!
d knight
03 April 2020
Comment from uk.trustpilot.com
Just been looking at my bank statements 20 th of March 2019 this is for one day. I deposited 2 x 400.13x300 3x200.2x100 over 5000 deposit I was a problem gambler at the time looking back they should of put a block on my account until .I could prove proof of source my deposits was taken by FIRST clear ltd which looks at bit funny. They have a DUTY of care this can not be right unibet real do need investigating by the gambling commission.
Uber Than Uber Man
02 April 2020
Comment from uk.trustpilot.com
I SWEAR ON THEIR FAMILIES I have power over them. They may've threatened to call police over me... I say come to London and face me one on one you'd get beaten the sh/t out in front of wives cvnts you're all dead and you know it. I control women's thought waves in this city and Unibet scammers' bodily weaknesses will manifest and they will realize this over time as my thought waves are more deadlier than coronavirus.
Labindra Subedi
02 April 2020
Comment from uk.trustpilot.com
They like to hold customer's fund making excuses like your verification is not done. While we send the documents they say your documents don't meet our criteria whilst it says clearly on their required documents list like proof of ID, Proof of address and so on. They make excuses like your ID is a blur after I send the High-resolution picture they again ask me to send holding ID next to my face then they asked me to send proof id, I sent them Online statement they asked me to send postal one which I sent as well but after that they made an excuse of the document is not clear and asking me to hold statement next to my face again. They clearly do have intention of not giving our fund back even they threatened to close my account with the money on it lame excuse of forfeited, all I am waiting them to be sued soon because of the extra hassle they giving to the customer's making their own rules not complying with Gambling commission regulation.
TONY
29 March 2020
Comment from uk.trustpilot.com
I was a member of Stan James and my account was migrated to UNIBET. i ALONG WITH 2 FRIENDS I introduce have had no problems at all. Fast withdrawals in 12 hours or less. Sports Bets / Casino / Poker / Offers amazing and fair. Win or lose enjoy and simple never bet more than you can afford. The BAD Reviews seem to be sour grapes because you don;t bet for pleasure or fun. Yes we ALL want to win but Gamble Responsibly as they say.
Norbert Petykó
28 March 2020
Comment from uk.trustpilot.com
They're watching your play everytime! The hexapoker application is a big cheating. I know that the poker depends on the knowledge, luck, ect....but some hands is very ridiculous. Statistically unbelievable...truly! I cannot prove it that's my bad. But.....Several times they deduct my money from 1 to 50€ stack and I could not play, just took away the money. I tried to ask some aid from the help center and explain the situation (with the exact time, where and what happened) in chat room but the assistant was just accept my problem and quit from the room. And now my account is blocked, also with my money. I don't think it's fair, moreover a shame.
Mike Stafford
28 March 2020
Comment from uk.trustpilot.com
Went on here did ok at poker cashed out a few times ok. Then went on a run and ran it up to 4800cad. My account was already verified then all of a sudden they requested that I verified again when I won a decent score,sent them my documents again and they said it would take only 3dAys. But 2 weeks later still couldn’t cash out. Don’t play on this site it’s a total scam go elsewhere
B Hoggarth
27 March 2020
Comment from uk.trustpilot.com
I have emailed, there are no other contact details on their website. I used them once at a Leeds Utd game and won £42 for a £15 cash stake. I've emailed, no reply, opened an account so it could be credited, nothing, its like taking money under false pretenses. Impossible to get my money. Do NOT use them !
David
26 March 2020
Comment from uk.trustpilot.com
DO NOT PLAY THEIR GAMES ON CASINO SPENT 1800 OVER A FEW DAYS ON ONE GAME WITH NOTHING SIGNIFICANT IN RETURN CONSIDERING THE PERCENTAGE RETURN. WHEN GETTING INTO THE FEATURE I WON £1 THANKS UNIBET FOR NOT PLAYING FAIR!!! A WARNING FOR PEOPLE WHO GAMBLE AND CAN'T REALLY AFFORD IT IN THESE TOUGH TIMES.
Crystal
26 March 2020
Comment from uk.trustpilot.com
Worst casino ever. Don't waste your money!
Arnold
25 March 2020
Comment from uk.trustpilot.com
Been using Unibet for years now and i can tell you that they are OKE until you need the customer service. The customer service is awful, just awful, they don't help, they talk bad English and it's always the customers fault. Wrong statistics on the website is not Unibet's fault, its the responsibility of the customer to double check the stats before placing a bet. They also resettle bets 2 days later as lost and during matches the remove markets for football games such as card markets for example. The Evolution casino they offer for the roulette is bad. The wheel most of the time is legit, but sometimes the wheel goes crazy and even though the ball is in red for example the ball starts shaking and goes into black. When you are in the casino and playing roulette there is a chat and most of the times it goes like: scam! magnet! Few days ago there were 20 blacks in a row and sure that can happen, but a few times the ball bumped out of the slot like there was a trampoline. Then after the run, where the fall fell into was where the ball stayed and before that it would go out of it every time like magic. Never had problems with paying out. 2 stars, i was doubting between 1, but there is some decent stuff and the site looks good. Because of my country i can't use bet365 for example so Unibet is an ok alternative. But removing markets during football games or when you place a bet on a game it just disappears those things are super frustrating. Happens way too often and customer service does nothing. When you need them you're fckd. In short this is it, ofc there are more things to dislike, but in general this is it.
N
22 March 2020
Comment from uk.trustpilot.com
Just know if you win big you won’t get your money
Ian Piper
19 March 2020
Comment from uk.trustpilot.com
Easy deposits and fast cash outs. Also have lots of bonus incentives. Never had any issues with this site.
дщд дщдщдщ
19 March 2020
Comment from uk.trustpilot.com
Many person as frauded by this company, dont deal with it. thousand accounts including my are frozen with good money. This is a typical answer: Thank you for sending documentation. Following my previous email, your document has been reviewed, however, our security team's decision stands and the account will remain closed with the funds within it frozen.
Alex xYw
19 March 2020
Comment from uk.trustpilot.com
Worst costumer service in the entire industry,very rude and have 1000 departments and you need to wait so long for them to resolve and they even make you to wait 2 3 days not resolving nothing in the current day you will contact them and to withdraw it's a pain avoid this is one of the worst online casino I ever play
Josey wales
19 March 2020
Comment from uk.trustpilot.com
I have used Unibet many times for my football bets and for games / Casino....And I have nothing but praise for them as a company, Plenty good games to choose from...the site is easy to manoeuvre around and if your lucky enough to win some cash then they payout quickly and keep you informed along the way ( which is a nice touch ) I am not one for writing reviews to be honest, But thought I would make an exception this time...Give credit where its due. Give them a whirl and find out for yourself....Are you feeling Lucky ?
Chris hansell
19 March 2020
Comment from uk.trustpilot.com
Not a bad site plenty of games,only complaint is the time it takes for unibet to payout their are some sites pay winnings into your account within a few hours
SpareTelly
19 March 2020
Comment from uk.trustpilot.com
Good site to play online. Not enough free spins and free tickets in my opinion x
Roy Mason
19 March 2020
Comment from uk.trustpilot.com
Excellent Good Customer Service A great selection of Slot Casino and Jackpot games available also It'll be nice too see a few deposit bonuses 😃😃😃😃😃
Tasha
19 March 2020
Comment from uk.trustpilot.com
If I could give a 0000 I would....This is the absolute worst casino I have ever played at. The game freezes on wilds forcing you to refresh then the wilds are gone It was so bad I started recording everytimeit did it. . You are not given a fair chance... I would not recommend this casino. I WILLNEVER PLAY ATTHIS CASINO AGAIN.
joel
18 March 2020
Comment from uk.trustpilot.com
Great service!
Uber Than Uber Man
18 March 2020
Comment from uk.trustpilot.com
i swear on their families and the uk euromillions winner of this last draw's too. I'm extracting luck from both of them.
James
17 March 2020
Comment from uk.trustpilot.com
The site itself is well presented and the variety of games is fantastic. However, unibet is renowned for their games paying out exceptionally less than other casinos, which I have to agree on based on all 5 of my deposits. Their games feel too artificial and not genuine. I can understand how they're able to offer such high bonuses now, as the games you put the money into don't return much back. Their wagering is low on bonus funds should you win, which is good at only x25 the bonus amount. I strongly cannot recommend this site, as the games don't feel genuine, and on all deposit occasions never had a mediocre payout, let alone a good one. Dead spin city. This site is sistered with bingo.com, which I advise to stay away from both.
limwei
12 March 2020
Comment from uk.trustpilot.com
I have asked customer support whether I need to verify my account right after account registered, all I get is my account is free to go. Freeze my account after I make a bet. I was told that my bank statement is fake?? WDF man, I requested it from Monzo and that is what I got now you're saying its fake??? So you just make money out of everyone like that??? VERY NOOB SECURITY TEAM
Hydra
12 March 2020
Comment from uk.trustpilot.com
Stole my money with no reason. They claim for identity and player security and after sending government issued id and bank statements they reply saying they want a photograph of the bank card. I sent a bank statement with the transaction and last digits of the card number visible yet they just retained my funds and cannot be bothered to even give an explanation, or any reply at all for that matter. This is because what they are doing is theft period. Please answer that 6-question survey and help me change the industry https://forms. gle/YbNttedF8cpxjcXE8
Joel Manuvelpillai
11 March 2020
Comment from uk.trustpilot.com
I have just registered and transferred 2x125 euros. However they have now blocked my account because they need to verify my identity and it will take 10 days. So I cannot place any bets today. I will not be interested in 10 days. They of course do not want to reimburse me! Outrageous!
presamicke
29 April 2020
Comment from uk.trustpilot.com
Have anyone else been robben from them? They stole 15k euros from my account. I been betting there for months and had a few withdrawels (not sure if im up or down). Then all of the sudden they freeze my account and i get a message from a retired guy called George Debrincat with the explanation that its not my account or something in that line. Asked my rich friends about this George, and they told me hes involved in the Panama Paper scandal. This just makes me sick. I could really use that money when im unemploy during the Corona times.
Have anyone else been robben from them?
They stole 15k euros from my account. I been betting there for months and had a few withdrawels (not sure if im up or down). Then all of the sudden they freeze my account and i get a message from a retired guy called George Debrincat with the explanation that its not my account or something in that line. Asked my rich friends about this George, and they told me hes involved in the Panama Paper scandal.
This just makes me sick. I could really use that money when im unemploy during the Corona times.